Denon HEOS Link User manual

.

Wireless Pre-Amplifier

Owner’s Manual

HEOS Link HS2

.

Contents

Setup Use Troubleshooting Status LED Appendix

1

Introduction

5

Before your begin

6

System requirements

6

Network requirements

6

Controller requirements

7

Getting to know your HEOS Link

8

Front panel

9

Controls

10

Back panel

11

Placing your HEOS Link

13

Connecting external devices

14

Connecting to an amplifier or AV receiver

14

Connecting a subwoofer

14

Connecting an audio playback device

15

Connecting a USB storage device

15

Powering your HEOS Link

16

Getting the HEOS app

16

Setting up your first HEOS Link

17

Adding more HEOS devices

18

Adding wired HEOS devices

18

Adding wireless HEOS devices

18

Using your HEOS Link

19

Selecting a room

19

Listening to radio

20

Playing music stored on your mobile device

20

Playing music from your networked PC or NAS

21

Playing music from an external audio device

22

Streaming an external audio device to any HEOS device

23

Playing music from a USB device

24

Playing music from Bluetooth device

25

Pairing the HEOS device with your Bluetooth devices

25

HEOS account

26

What is a HEOS account?

26

Why do I need a HEOS account?

26

Signing up for a HEOS account

26

Changing your HEOS account

26

Playing from streaming music services

27

Adding a music service

27

Changing music service settings

27

Managing inputs

28

Changing the name of the inputs

28

Hiding an input

28

Managing your phone

29

Listening to the same music in multiple rooms

30

Grouping rooms

30

Ungrouping rooms

31

Grouping all rooms (party mode)

32

Ungrouping all rooms

33

Using the now playing queue

34

Play Now

34

Play Now & Replace Queue

34

Play Next

34

Add to End of Queue

34

Rearranging the now playing queue

35

Deleting songs from the play queue

35

Deleting all songs from the play queue

36

Saving playlists

36

Performing repeat and shuffle playback

36

Contents Setup Use Troubleshooting Status LED Appendix

Contents

2

Using the favorite

37

Adding to HEOS favorite

37

Deleting station from the HEOS favorite

37

Making adjustments

38

Changing the name of a HEOS Link

38

Changing the wireless network connection

38

Adjusting the equalizer

39

Adjusting the audio quality

39

Adjusting the line out

39

Adjusting the status light brightness

39

Advanced settings

40

Network settings

40

About wireless power saving

40

Firmware upgrade

41

About

41

External device control

42

IP control

42

IR control

43

Trigger control

44

Trigger out

44

Contents Setup Use Troubleshooting Status LED Appendix

3

Updating your system

45

Advanced features

46

Sharing music from your mobile device

46

Wireless performance

46

Submit diagnostics

47

Resetting your controller app

47

Power management

48

Power modes

48

Quick Start Mode

48

Deep Standby

48

Off

48

Basic troubleshooting

49

My HEOS device won’t connect to my network using the audio

cable

49

Cannot pair a Bluetooth mobile device with the HEOS device

50

Cannot hear Bluetooth music

50

I can't control an external device via IR and Trigger

51

I don't hear anything from the HEOS Link

51

Music cuts out or delays sometimes

52

I hear a delay when using the external input with my TV

52

I hear distortion when using the AUX input

53

Connecting to a WPS network

53

I hear noise from the OPTICAL OUT audio

53

Resetting your HEOS device

54

Restoring the HEOS device to factory defaults

54

Contact Denon

55

Status LED table

56

Supported file types and codecs

63

Supported audio formats (Optical)

63

Specifications

64

Information

66

Trademarks

66

License

67

License information for the software used in the unit

67

Contents Setup Use Troubleshooting Status LED Appendix

4

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.

NOTE

0

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

For latest information, please visit http://www.HEOSbyDenon.com

Introduction

The HEOS Link is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around

your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from

your own music library or from many online streaming music services.

0

True multi-room audio - play different songs in different rooms or the same song in every room

0

Utilizes your existing home wireless network for quick and easy setup

0

Industry leading microsecond audio synchronization between HEOS device

0

Legendary Denon audio quality

0

If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with

your HEOS device).

.

HEOS Link QUICK START GUIDE

HS2

Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Link.

Contents

Setup Use Troubleshooting Status LED Appendix

5

Before your begin

NOTE

0

If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices”. (v p. 18)

System requirements

Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.

o

Network requirements

Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when

connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a

wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your

home.

High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is

also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will

provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

Contents

Setup Use Troubleshooting Status LED Appendix

6

o

Controller requirements

You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these

minimum requirements:

.

iOS Minimum Requirements

0

iOS version 7.0 or later

0

iPhone

®

4 or newer

0

iPad

®

2 or newer

0

iPod touch

®

(5th generation) or newer

.

Android Minimum Requirements

0

Android OS version 4.0 or later

0

All resolutions

Contents Setup Use Troubleshooting Status LED Appendix

7

Getting to know your HEOS Link

Unpack your HEOS Link from the box and verify that the following items are included:

A HEOS Link B Quick Start Guide C Safety Information Sheets D Warranty

(North America model only)

.

QUICK STRT GUIDE

.

E Extended Protection Plan

(North America model only)

F Audio/Setup cable G RCA cable H Ethernet cable

.

I Power cord J IR Direct cable K IR Emitter Cable

.

NOTE

0

Please use the power cord included in the box for your device.

Contents Setup Use Troubleshooting Status LED Appendix

8

o

Front panel

.

q

A

Status LED

Please refer to the “Status LED table” for LED color and state meaning. (v

p. 56)

Contents Setup Use Troubleshooting Status LED Appendix

9

o

Controls

.

q

w

A

Volume up/down buttons (+, –)

Adjusts the HEOS device’s volume level up or down.

B

Mute button (:)

Mutes or unmutes the HEOS device’s volume.

Contents Setup Use Troubleshooting Status LED Appendix

10

o

Back panel

.

DC12V

150mA

MAX.

IN

OPTICAL

USB

NETWORK

AUX IN

LINE IN

5V1A

WOOFER

SUB

OUT

OPTICAL

PRE OUT

OUT

COAXIAL

OUT

TRIGGER

OUT

IR

AC IN

u iytrewq

oQ0

Q2Q1 Q3 Q4

Q5

A

Bluetooth Button (V)

Used in the Bluetooth pairing settings. (v p. 25)

B

IR Output (IR OUT)

Used to control a Denon AVR, PMA, or System. (v

p. 43)

C

Trigger Output (TRIGGER OUT)

Used to send a 12 V signal to control an external amplifier.

(v

p. 44)

D

Digital Audio Output (COAXIAL OUT)

Used to connect this unit to audio amplifier, AV receiver of audio

system. (v

p. 14)

E

Digital Audio Output (OPTICAL OUT)

Used to connect this unit to audio amplifier, AV receiver of audio

system. (v

p. 14)

F

Digital Audio Input (OPTICAL IN)

Used to connect audio devices with a digital optical cable.

(v p. 15)

G

USB Input (USB 5 V/1 A)

Used to connect USB storage devices. (v

p. 15)

H

NETWORK connector

Used to connect this unit to a wired Ethernet network. (v

p. 18)

I

AC inlet (AC IN)

Used to connect the power cord. (v p. 16)

J

Analog Pre Output (PRE OUT)

Used to connect this unit to audio amplifier, AV receiver of audio

system. (v

p. 14)

K

Subwoofer connector (SUBWOOFER)

Used to connect this unit to a powered subwoofer. (v p. 14)

Contents

Setup Use Troubleshooting Status LED Appendix

11

.

DC12V

150mA

MAX.

IN

OPTICAL

USB

NETWORK

AUX IN

LINE IN

5V1A

WOOFER

SUB

OUT

OPTICAL

PRE OUT

OUT

COAXIAL

OUT

TRIGGER

OUT

IR

AC IN

Q

2

Q

3

Q

4

Q

5

L

Analog audio connectors (LINE IN)

Used to connect audio devices with a stereo RCA cable.

(v

p. 15)

M

AUX jack (AUX IN)

Used to connect audio devices with a 1/8 inch (3.5 mm) cable.

(v

p. 15)

Used to add the HEOS device to your wireless network.

(v p. 18)

N

CONNECT button

Used for Wi-Fi setup.

O

Connect in Status LED

Indicates the status of this unit. (v

p. 56)

Contents

Setup Use Troubleshooting Status LED Appendix

12

Placing your HEOS Link

The HEOS Link is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your

HEOS Link in a convenient location near the amplification device you are connecting it to.

0

The HEOS Link must be within range of your wireless network.

0

The HEOS Link is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.

.

Contents

Setup Use Troubleshooting Status LED Appendix

13

Connecting external devices

o

Connecting to an amplifier or AV receiver

Connect the PRE OUT, COAXIAL OUT, or OPTICAL OUT output to an

available input on your amplifier or AV receiver using the appropriate

cables.

.

DC12V

150mA

MAX.

IN

OPTICAL

USB

NETWORK

AUX IN

LINE IN

5V1A

WOOFER

SUB

OUT

TRIGGER

OUT

IR

AC IN

PRE OUT

OUT

COAXIAL

OUT

OPTICAL

R

L

R

L

IN

COAXIAL

AUDIO

RL

IN

OPTICAL

or or

Your amplifier or

AV receiver

o

Connecting a subwoofer

Connect the SUB WOOFER output to an input on your powered

subwoofer or your subwoofer amplifier.

DC12V

150mA

MAX.

IN

OPTICAL

USB

NETWORK

AUX IN

LINE IN

5V1A

OUT

OPTICAL

PRE OUT

OUT

COAXIAL

OUT

TRIGGER

OUT

IR

AC IN

WOOFER

SUB

IN

Subwoofer

with built-in

amplifier

Contents Setup Use Troubleshooting Status LED Appendix

14

o

Connecting an audio playback device

Connect the LINE IN, AUX IN or OPTICAL IN input to an audio

playback device (CD player, portable music player, etc...) using the

appropriate cables.

.

DC12V

150mA

MAX.

USB

NETWORK

5V1A

WOOFER

SUB

OUT

OPTICAL

PRE OUT

OUT

COAXIAL

OUT

TRIGGER

OUT

IR

AC IN

LINE IN

IN

OPTICAL

AUX IN

R

L

R

L

AUDIO

RL

OUT

OPTICAL

AUDIO

HEADPHONE

Portable

audio

Digital

device

Analog

device

o

Connecting a USB storage device

Connect a FAT32 formatted USB storage device containing digital

music files to any available USB port.

DC12V

150mA

MAX.

IN

OPTICAL

NETWORK

AUX IN

LINE IN

WOOFER

SUB

OUT

OPTICAL

PRE OUT

OUT

COAXIAL

OUT

TRIGGER

OUT

IR

AC IN

USB

5V1A

USB memory

device

Contents Setup Use Troubleshooting Status LED Appendix

15

Powering your HEOS Link

Connect the power cord included in the box to the back of the HEOS Link and the plug to a wall outlet.

.

DC12V

150mA

MAX.

IN

OPTICAL

USB

NETWORK

AUX IN

LINE IN

5V1A

WOOFER

SUB

OUT

OPTICAL

PRE OUT

OUT

COAXIAL

OUT

TRIGGER

OUT

IR

AC IN

for North America

(AC 120 V, 60 Hz)

for Europe

(AC 220 - 240 V, 50/60 Hz)

Getting the HEOS app

The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your

HEOS system right in the palm of your hand, from anywhere in your home.

Download the HEOS app for iOS or Android by searching App Store

®

, Google Play™ store or Amazon App Store for “HEOS”.

.

For the purpose of improvement, the specifications and design are subject to change without notice.

Contents

Setup Use Troubleshooting Status LED Appendix

16

Setting up your first HEOS Link

Once you have placed your HEOS Link in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Link for music

playback. This involves following a few simple steps to get the HEOS Link connected to your existing home network:

Caution

0

DO NOT connect the Ethernet cable if you are connecting your HEOS Link to a wireless network. If you are connecting the HEOS Link to a wired

network, use an Ethernet cable to connect the HEOS Link to your network or router.

1

Make sure your mobile device is connected to your

wireless network (the same network you want your

HEOS Link connected to).

You can check this in the Settings - Wi-Fi menu of your iOS or

Android device.

NOTE

0

If your wireless network is secure, make sure you know the password to join

your network.

2

Make sure you have the included

Audio/Setup cable handy.

3

Launch the HEOS app on your

mobile device.

4

Tap the “Setup Now” button at the top of the screen.

5

Follow the instructions to add the HEOS Link to your

wireless network.

The Wi-Fi settings from your mobile device will be copied to the

HEOS Link via the audio cable.

NOTE

0

If you have any problems connecting your HEOS device, jump to the

Troubleshooting section. (v p. 49)

Contents Setup Use Troubleshooting Status LED Appendix

Setup

17

Adding more HEOS devices

The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS

devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS

system.

Adding wired HEOS devices

Just connect the HEOS devices to your home network using an Ethernet cable and the HEOS devices will appear on your HEOS app as a new room in

the “Rooms” screen.

At your convenience, you can assign a name to the HEOS devices to indicate which room you have it placed in.

0

Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended).

0

Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.

Adding wireless HEOS devices

You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the

instructions:

.

1

2

Add Device

SettingsMusic

Contents

Setup Use Troubleshooting Status LED Appendix

18

Using your HEOS Link

Once you have your HEOS device connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite

music. You can listen to something different in every room or the same music perfectly synchronized in all rooms. It’s up to you!

Selecting a room

If you have more than one HEOS device, you must tell the HEOS system

which one you want to control:

1

Tap the “Rooms” tab.

2

Select the Room you want to control.

3

Select the “Music” tab to select a music source or the

“Now Playing” tab to control what is currently playing

in the selected room.

.

1

2

3

Now PlayingMusicRooms

Song Name 5

Song Name 4

Song Name 3

Song Name 2

Song Name 1

Outside

Bedroom

Dining

Living

Kitchen

Drag one room into another to group them

Rooms

Contents

Setup Use Troubleshooting Status LED Appendix

Use

19

Listening to radio

The HEOS system includes access to more than 100,000 free internet

radio streams from all corners of the globe via the TuneIn radio service.

Just select the TuneIn logo from the main “Music” menu and browse

among the 100,000 stations neatly organized into popular categories and

select a station that appeals to your mood.

NOTE

0

If you have a TuneIn account, you can sign into the TuneIn service under Settings -

Music Sources - TuneIn, and access all of your “My Favorites” TuneIn stations.

.

Audio signal

Playing music stored on your mobile

device

1

Tap the “Music” tab.

2

Select “This iPhone/iPod/iPad/Phone”.

3

Browse the local music on your phone and select

something to play.

Audio signal

Contents Setup Use Troubleshooting Status LED Appendix

20

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Denon HEOS Link User manual

Denon HEOS Link User manual

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