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Technical Support
We provide full support on all our charging products and
services. From warranty including replacement if faulty
to helpdesk, our technical team is always available to
support you on your e-mobility journey.
Frequently Asked Questions
Why do I need a charger?
How quickly will my car charge at home? How long does installation take?
What is the cost to charge at home?
Do I have to upgrade my grid connection?
Can I use a 7kW (single phase) cable on a
22kW (three phase) charging station?
Using a slow portable plugged into a wall socket is not an
efccient solution to charge your electric car, as charging
time are very slow. It’s is also not recommended to use your
portable as your primary chartger
It depends on the size of your car battery and the speed of
your charger. Visit our car guide at evse.com.au to nd out
more information about your vehicle.
The installation of a home charger can take from
typically 3 hours up to a full working day depending on
your specic situations and requirements.
The charger will connect directly to your electricity
connection and therefore will be charged your standard
electricty rate. Normally its 1/3rd of the price compared
to petrol
No, this is not necessary in most cases. Our evaliuation
will advise you on what charger you can install and the
power available. We make it simple
Yes, the power draw will be limited by the cable meaning a
single-phase cable you’ll only be able to draw single phase
power from a three phase system.