Sixnet SN/RAM 6000 & RAM 9000 Software User manual

Red Lion

®

SN/RAM

®

6000 & RAM 9000

Software Manual | August 2018

Software Manual Firmware Version 3.29/4.29

LP0997-E

M

ANAGEMENT

G

UIDE

COPYRIGHT

trademarksofRedLionControls,Inc.Allothercompanyandproductnamesaretrademarksoftheirrespective

owners.

Red Lion Controls, Inc.

20 Willow Springs Circle

York, PA 17406 USA

CONTACT INFORMATION:

Inside US: +1 (877) 432-9908

Outside US: +1 (717) 767-6511

Website: www.redlion.net

Email: support@redlion.net

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Revised 2018-08-20 Table of Contents

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SN/RAM

®

6000 & RAM 9000 Software Manual - i -

Tableof Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

ComplianceStatements&UserInformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

FCCComplianceStatement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

UserComplianceInformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

CanadianComplianceStatement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

TrademarkAcknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

DocumentHistoryandRelatedPublications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

PublicationHistory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

RelatedDocuments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

AdditionalProductInformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

DocumentComments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Chapter1AccessingtheWebUserInterface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

ConfigureUsingAutoNetMethod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

SetupPCIPAddress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

OpentheControlPanel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

AccessNetworkandSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

AccessNetworkConnectionSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

AccessLocalAreaConnection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

OpenProperties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

AccessInternetProtocolProperties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

InstallingRNDISDriverforEthernetConnectivityoverUSB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

AccessRedLionWebServer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

RedLionRTUorRouterLoginInstructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

SSH,Telnet,SerialRS‐232ConnectionstoRedLionRTUsorRouters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter2CellularConnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

CellularConfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

CellularInterfaceConfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

SettheUserName,PasswordandAPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

VerifyCellularConnectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CellularConnectivityTroubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Chapter3WebUserInterface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

WebUserInterfaceIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

StatusTab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

EasyConfigWizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

GatherStats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

AdminTab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

AccessSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

SystemTime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

CertificateManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

FirmwareUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

ConfigurationManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

PackageInstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

FactoryDefaults/Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

JobControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

NetworkTab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

CellularConnection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Tunneling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

DNSSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

StaticRoutes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

DMNR/NEMOSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

TCPGlobalSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

ServicesTab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

DHCPServer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

DHCPRelay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

DynamicDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

SNProxySettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

SixViewManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

GPSSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

SSH/TELNETServer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

SSLConnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

SNMPAgent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

PingAlive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

CrimsonConnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

EmailClient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

SMSHandling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

RAMQTTClient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

SDCardManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

SerialIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . 175

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AutomationTab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

LocalStation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

SerialPorts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

DataLogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Modbus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

DNP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

I/OSettings(RAM6000Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

I/OSettings(RAM‐9000Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

TestI/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

AdvancedTab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

IPFallback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

IPTransparency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Out‐of‐BandManagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

VRRP(VirtualRouterRedundancyProtocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

ExpertMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

GWLNX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

ClassicView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

ServiceandSupportInformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

ServiceInformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

ProductSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Licensing&Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

AppendixA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

AppendixB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

AppendixC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294



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6000 & RAM 9000 Software Manual - iv -

Preface

Disclaimer

Portions of this document are intended solely as an outline of methodologies to be followed during the

maintenance and operation of the SN and RAM

®

equipment. It is not intended as a step-by-step guide or a

complete set of all procedures necessary and sufficient to complete all operations.

While every effort has been made to ensure that this document is complete and accurate at the time of release, the

information that it contains is subject to change. Red Lion Controls is not responsible for any additions to or

alterations of the original document. Industrial networks vary widely in their configurations, topologies, and traffic

conditions. This document is intended as a general guide only. It has not been tested for all possible applications,

and it may not be complete or accurate for some situations.

Users of this document are urged to heed warnings and cautions used throughout the document.

Purpose

This manual gives specific information on how to apply and use the software functions on the Red Lion Sixnet®

Series SN and RAM

®

Cellular RTUs/Routers. The RAM models are RTUs (with a built-in router) and the SN

models are routers.

This manual applies to the following products:

Audience

The manual is intended for use by personnel who are responsible for operating and maintaining network

equipment; consequently, it assumes a basic working knowledge of general Ethernet functions, the Internet

Protocol (IP), Simple Network Management Protocol (SNMP), and cellular technology.

Co mplianceStatemen ts&UserInforma tion

FCCComplianceSt a t emen t

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15

of the FCC rules.

SN‐66xx SN‐67xx SN‐68xx SN‐69xx

RAM‐66xx RAM‐67xx RAM‐68xx RAM‐69xx

RAM‐96xx RAM‐97xx RAM‐99xx



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®

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These limits are designed to provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment.

This equipment generates uses and can radiate radio frequency energy; and if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference to radio communications, in

which case the user will be required to correct the interference at their own expense.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for

compliance could void the user's authority to operate the equipment.

Per FCC requirements the antenna gain including cable loss must not exceed 7.5 dBi in the cellular band, 3 dBi in

the PCS band, 5.5 dBi for LTE Band 4, and 9 dBi in the LTE Band 17 for RF exposure purposes of 2.1091. The

antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all

persons. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter except in accordance with FCC multi-transmitter evaluation procedures

UserComplianceInfo rm ation

If this equipment causes interference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

In order to meet FCC emissions limits, this equipment must be used only with cables that comply with IEEE 802.3.

If necessary, the user should consult the dealer or an experienced radio/television technician for additional

suggestions.

The user may find the following booklet prepared by the Federal Communications Commission helpful:

“How to Identify and Resolve Radio-TV Interference Problems”.

This booklet is available from: U.S. Government Printing Office, Washington DC, 20402 Stock No. 004-000-

00345-4.

CanadianComplianceSta tement

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matérial brouilleur du

Canada.

TrademarkAckno w le dgment s

Red Lion Controls, Inc acknowledges and recognizes ownership of the following trademarked terms used in this

document.

• Ethernet

™

is a registered trademark of Xerox Corporation

All other company and product names are trademarks of their respective owners.



Revised 2018-08-20 Preface

Drawing No. LP0997-E Document History and Related Publications

SN/RAM

®

6000 & RAM 9000 Software Manual - vi -

DocumentHis toryandRelatedPublications

The hard copy and electronic media versions of this document are revised only at major releases and therefore,

may not always contain the latest product information. As needed, Documentation Notes and/or Product Bulletins

will be provided between major releases to describe any new information or document changes.

The latest online version of this document and all product updates can be accessed through the Red Lion web site

at www.redlion.net/

support/documentation.

PublicationHisto ry

The following information lists the release history of this document.

RelatedDocuments

Visit the Technical Resources page on the Red Lion website at the following link to view available documents

related to this product www.redlion.net/sixnet_documentation

.

AdditionalPr oductInformat ion

Additional product information can be obtained by contacting the local sales representative or Red Lion through the

contact numbers and/or e-mail addresses listed on the inside of the front cover.

DocumentComments

Red Lion appreciates all comments that will help us improve our documentation quality. The user can submit

comments through the Red Lion Customer Service. Simply email us at customer.service@

redlion.net.

ISSUE/REVISION RELEASE DATE CONTENT DESCRIPTION

2014-03-31 April 2014 Supporting Firmware Version 3.17/4.17

2014-07-29 July 2014 Supporting Firmware Version 3.18/4.18

2014-10-20 October 2014 Supporting Firmware Version 3.19/4.19

2015-02-19 February 2015 Supporting Firmware Version 3.20/4.20

2015-07-21 July 2015 Supporting Firmware Version 3.21/4.21

2015-09-30 September 2015 Supporting Firmware Version 3.22/4.22

2016-02-12 February 2016 Supporting Firmware Version 3.23/4.23

2016-08-12 August 2016 Supporting Firmware Version 3.24/4.24

2017-01-23 January 2017 Supporting Firmware Version 3.25/4.25

2017-08-31 August 2017 Supporting Firmware Version 3.27/4.27

2017-12-22 December 2017 Supporting Firmware Version 3.28/4.28

2018-08-20 August 2018 Supporting Firmware Version 3.29/4.29

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Chapter1 AccessingtheWebUserInterface

There are three connection methods available for first time connection to configure your new Red Lion device:

• Autonet (new with version 4.27)

• Ethernet Port(s) with Static IP(s)

• USB Device port

Set Up

Connect a CAT-5 or CAT-6 Ethernet cable between the local PC and the Red Lion RTU or router’s Ethernet port(s).

Note: If the Ethernet port’s green LED is lit, this indicates that the connection is running at 100Mb speed. If

the Ethernet port’s green LED is not lit, this indicates that the connection is running at 10Mb speed. The

yellow LED indicates the “link” status of the connection.

Yellow steady= Link established. Yellow flashing = Data packets are being transferred.

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1.1 ConfigureUsingAutoNe tMethod

WhenusingAutoNet,connecttheeth0porttoanyEthernetnetworkordirectlytoaPC.Itwilldiscoverother

DHCPnetworksandwilleitherjoinautomaticallyorprovideaDHCPaddresstotheconnectedPC.

Inspecttheproductlabelonyourunittofindthefield“Eth0MAC”andnotice

thelast6digitsorletters.

IfyourMACaddresswas02‐FF‐EE‐1A‐34‐5B,thentheunitcanbeaccessedbyentering

http://RAM-1A345B.local

inyourbrowser.

OnceyouconfigureyourEthernetportforuseinproduction,AutoNetwillbeautomaticallydisabled.IfAutoNet

doesnotseemtobeworkinginyourenvironment,youcanalwaysfallbacktothepreviouslysupportedmethods

ofaccessdescribedin1.2and1.3.

1.2 SetupPCIPAddress

1.2.1 OpentheCon tr olPanel

Click on Start and browse the “Control Panel” menu item. The Control Panel should look similar to the following:

1.2.2 AccessNetworkandSet tings

Click on the link to access network and Internet settings

• XP - “Network and Internet Connections”

• Vista/Windows 7 “Network and Internet”

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®

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The displays should be similar to the following:

1.2.3 AccessNetworkConnectionSettings

Click on the link to access network connection settings.

• XP - “Network Connections”

• Vista/Windows 7 - “Network and Sharing Center”

The display should look similar to the following:



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1.2.4 AccessLocalAreaConnection

Click on the link to access the local area connection.

• XP - “Local Area Connection” icon

• Vista/Windows 7 - “View Status” next to Local Area Connection

The display should look similar to the following:

1.2.5 OpenPr operties

Click on Properties button (Vista/Windows 7 will display a popup window asking to confirm the operation).

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®

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Click on the Continue button. The display should look similar to the following:

1.2.6 AccessInternetProt ocolProperties

Click on the Internet Protocol to highlight.

• XP - “Internet Protocol (TCP/IP)”

• Vista/Windows7 - “Internet Protocol Version 4 (TCP/IPv4)”

Click on the Properties button. The display should look similar to the following:

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METHOD 1: PC to: WAN /ETH0, Ethernet on SN

/

RAM 6000, RAM 9000

Select Use the following IP address and fill in the blank fields with the information below:

• IP address:192.168.0.2

• Subnet mask:255.255.255.0

• Default gateway:192.168.0.1

• Preferred DNS:192.168.0.1

Click OK.

The previous screen appears.

Click OK.

METHOD 2: PC to LAN: ETH1, RAM 9000 Series only

Select Use the following IP address and fill in the blank fields with the information below:

• IP address:192.168.1.2

• Subnet mask:255.255.255.0

• Default gateway:192.168.1.1

• Preferred DNS:192.168.1.1

Click OK.

The previous screen appears.

Click OK.

Verify that you are connected to the RTU or router.

Open a Command Prompt window on your laptop.

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®

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• XP Start Run, type in cmd and press the ENTER key.

• Vista/Windows 7 Start Search window just above the Start icon, type in cmd, wait for Vista/Windows 7

to locate the program, click on the cmd program if finds.

Verify connectivity to the RTU or router by running a “ping” to the IP Address of the Ethernet port you are

connected to.

METHOD 1: PC to WAN /ETH0, Ethernet on SN/RAM 6000, RAM 9000

Type in ping 192.168.0.1 and then press the ENTER key

The display should look similar to the following:

METHOD 2: PC to ETH1: LAN on RAM 9000 only

Type in ping 192.168.1.1 and the press the ENTER key

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The display should look similar to the following:

This shows the connection is up and functioning.

1.3 Inst a llingRNDISDriverforEthernetConnectivityover

USB

This section outlines the required method to manually install the correct RNDIS driver for your Red Lion device.

This will enable the unit to connect via USB and behave as an Ethernet device.

Power on the Red Lion device and connect to your Windows PC via the USB mini cable.

Observe the Microsoft

®

Windows behavior to see if the unit is properly detected. An audible sound, as the cable is

connected, should be heard and Microsoft Windows begins searching for the correct USB driver.

Most Windows systems will automatically locate and install a driver. The device would appear in the Windows

Device Manager as seen below:

Right-click on the USB Ethernet/RNDIS Gadget adapter, and select Update Driver Software.



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Select Browse my computer for driver software:

Select Let me pick from a list...

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Uncheck the Show Compatible Hardware check box. In the Manufacturer box, browse to Microsoft Corporation.

Then select Remote NDIS Compatible Device in the Network Adapter box. Click Next.

The Update Driver Warning dialog window shown below appears. Click on Yes.

Once the install is complete, click on Close.

The USB Ethergadget driver should now be loaded and you should be able to access the Red Lion device via USB/

Ethernet at 192.168.111.1:10000.

1.4 Acce ss RedLionWebServ er

Open a web browser* and enter the following in the address bar:

* Browsers currently supported: Internet Explorer 10 & 11, Chrome 42 Through 63.

METHOD1(WAN/ETH0): http://192.168.0.1:10000/

METHOD2(LAN/ETH1): http://192.168.1.1:10000/

METHOD3(USB): http://192.168.111.1:10000/

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®

6000 & RAM 9000 Software Manual - 11 -

You will receive a login pop-up screen.

1.4.1 R e dLionRTUorRouterLo gin Instructions

• For the User Name, enter: admin (all lowercase)

• For Password, enter the last six digits of the serial number, located on the product label (all lowercase)

Upon successfully logging in, the following screen appears:

Note: The following information can be used for all series of RAM RTUs or SN routers. Some models may

have reduced options.

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At this point, you are connected to the Red Lion RTU or router and can configure it to meet your needs.

If the ppp0 or wwan0 interface do not show an IP address, this could indicate that the internal SIM/Module has not

been properly activated. Low or invalid signal strength may also contribute to the issue. Please contact your

service provider to ensure proper activation. You may need to enter provisioning information in the

NetworkingCellularProvisioning screen. Consult Section 2.1 for more information.

1.4.2 SSH,Telnet,SerialRS‐232ConnectionstoRedLionRTUsorRouters

For alternative connections to the Red Lion RTU or router, please contact Red Lion Technical Support for additional

documentation.

Note: The SN/RAM 6000 and RAM 9000 series have many modes of operation which can cause the power

consumption and corresponding heat dissipation to vary greatly. This factor, along with others, can

affect the performance and longevity of the unit. The SN/RAM 6000 series and RAM 9000 series are

rated for operation from -40° to 75°C in typical applications where the cellular communication is

moderate. Please see the respective hardware guides for more details.

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