Hitachi DDS 32 Quick Reference Manual

Quick Reference

Guide

Imaging Solutions, Inc.

1757 Tapo Canyon Rd.

Simi Valley, CA 93063

March 1999

335545-002, Revision C

No part of this document may be reproduced without the expressed permission of

Hitachi Koki Imaging Solutions, Inc.

The material in this document is for informational purposes and is subject to change

without notice. Hitachi Koki Imaging Solutions, Inc. assumes no responsibility for

errors or omissions in this document. No liability is assumed for any damages

resulting from the use of the information it contains.

TRADEMARK

Hitachi Koki Imaging Solutions, Inc., Digital Document Server, DDS, DDS 32, DDS

40, DDS 32/40, ScanCenter, and their associated logo marks, are trademarks of

Hitachi Koki Imaging Solutions, Inc.

NOTICE TO USER

In an effort to meet the demands of a rapidly changing technology, the manufacturer

is continually developing new features and functions to meet your changing printing

or printer needs. As a result, this manual may not exactly reflect future changes

made to the product. Please be sure to consult all manual updates or addenda when

using this product’s documentation.

Table of Contents i

Table of Contents

Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Tray Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Paper Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Loading Special Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Adding Paper to Tray 1, 2, or 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Adding Paper to Tray 4 or 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Adding Paper to the Multi-Purpose Tray (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . .6

Loading Envelopes into the Optional Envelope Feeder. . . . . . . . . . . . . . . . . . . . .7

Replacing the EP Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Zone Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Removing Jams from Zone A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Removing Jams from Zone B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Removing Jams from Zone C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Removing Jams from Zone D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Removing Jams fom Zone E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Removing Jams fom Zone F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Removing Jams fom Zone G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Removing Jams fom Zone H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Removing Jams from the MPT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Removing Jams from the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Status Messages for Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

ii Table of Contents

Quick Reference Guide

1

Printer Features

ScanCenter

Face-Up Tray

(Not Shown)

Trayless Duplex

Multi Purpose Tray

Tray 1

Tray 2

Tray 3

Tray 4

Tray 5

Finisher

Bin 1

Bin 2

Bin 3

Envelope Feeder

(Not Shown)

HCF

Face-Down Tray

2

Quick Reference Guide

Menu Structure

Print menu

Status page

Demo page

Summary page

PS font page

PCL font page

*Fax journal page

Disk directory

Configuration

Paper source

Auto

Tray 1

Tray 2

*Tray 3

*Tray 4

*Tray 5

*Multipurpose

Media size

Media type

*Envelope

Com10

Monarch

DL

C5

Custom

Paper output

Face down tray

Face up tray

*Finisher

Job offset

Enable

Disable

Duplex

No

Tumble

Yes

Collate

Enable

Disable

Copies

1 - 99

*If installed.

Configuration (Continued)

Wait timeout

Energy save time

Edge to edge

Best fit

Parallel menu

Emulation

Auto detect

PostScript

PCL

Hex dump

Mode

1284

Centronics

*Network menu

Enter IP address

Subnet mask

Gateway IP addr

PCL menu

Font source

Internal

Soft font

Font number

Font point size

Font pitch

Lines per page

Symbol set

Paper orient.

PostScript menu

Job timeout

Print errors

Enable

Disable

*Fax menu

Send & receive

Send only

Receive only

Quick Reference Guide

3

Tray Locations

Tray 1

Tray 2

Tray 3

Tray 4 Tray 5

Multi Purpose

Envelope Feeder

(Not Shown)

Tray

4

Quick Reference Guide

Paper Orientation

Each tray has an instruction label for loading paper. Refer to this label for correct orientation.

Loading Special Media

For simplex printing:

• Pre-punched paper is loaded with the holes on the right.

• Letterhead is loaded face up and upside down, as shown in the figure below.

• Labels are loaded face up and upside down, as shown in the figure below.

• Striped transparencies are loaded face up with the strip on the left.

For duplex printing

• Pre-punched paper is loaded with the holes on the left.

• Letterhead is loaded face down and upside down, as shown in the figure below.

Note:

When using the product specific Win 3.1, 95, and NT 4.0 drivers, duplex printing on pre-punched

and letterhead paper is possible without having to change the way the paper is loaded by setting

the driver to print on the reverse side of the paper first. Refer to Online Help for further

information.

Simplex Printing Orientation

TOP

Duplex Printing Orientation

Quick Reference Guide

5

Adding Paper to Tray 1, 2, or 3

(Tray 3 when High Capacity Feeder (HCF) Installed).

1. Pull out the tray until it stops.

2. Gently lift up the guide and slide it until it stops.

Note:

Skip this step if you are not changing paper size.

3. While pressing down the gray handle, slide the guide until it stops.

4. Place the paper in the tray between the guides.

5. Adjust the guides to the paper width and length.

6. Push the tray in until it latches.

Note:

The paper stack height should not exceed the limit mark as shown in the illustration for step 4.

Adjust the guides to allow the paper to lie flat between them. Improperly adjusted guides can cause

the paper to curl and jam.

Be sure the guide stop is locked firmly in the guide hole on the tray.

1

2

3

4

5a

5b

6

Quick Reference Guide

Adding Paper to Tray 4 or 5

1. Open the tray.

2. Insert paper into the compartment and adjust the guide to the correct paper length.

Note:

The paper stack should not exceed the limit mark.

3. Push the tray in until it latches.

Adding Paper to the Multi-Purpose Tray (MPT)

1. Pull out the extension tray to the desired length.

2. Place paper along the right side of the feeder.

3. Adjust the paper guide to slightly touch the paper stack.

4. Insert the paper stack as far into the printer as it can go.

1

2

3

1

23

4

Quick Reference Guide

7

Loading Envelopes into the Optional Envelope Feeder

1. Make sure the envelopes are not stuck together and all flaps are closed.

2. Lift the envelope weight and insert envelopes with the long-leading edge first and the flap-side up.

3. Slide the guide so that it slightly touches the edge of the envelope stack.

Note:

Envelopes should not exceed the limit mark

.

Do not add envelopes while printing or paper jams may result.

1

2

3

8

Quick Reference Guide

Replacing the EP Cartridge

1. Open the upper left cover.

2. Open the front cover.

3. Remove the EP Cartridge by sliding it out until the orange handle can be lifted. Holding the handle,

completely remove the cartridge.

4. Remove the new EP Cartridge from the packing assembly and pull out the protective paper sheet

from the drum shutter.

Warning!:

Do not touch the fuser area (where the high temperature label is located). Burns may result.

1

2

High Temperature Label

3

4

Quick Reference Guide

9

5. Hold the EP Cartridge horizontally and shake it 5 or 6 times to evenly distribute the toner inside.

Note:

Uneven toner distribution may degrade print quality. If the toner has not been properly freed by

shaking the cartridge, a noise may be heard when turning on the printer and the EP Cartridge may

be damaged.

6. While holding the orange handle with one hand, gently push the cartridge all the way into the

printer.

Caution:

Do not touch any parts inside the printer. Make sure the cartridge is seated properly.

7. Gently pull out the sealing tape straight out from the cartridge as indicated by the arrow.

Note:

If the tape is pulled out at an angle, it may break.

8. Close the front and upper left covers.

6

5

7

8

10

Quick Reference Guide

Zone Locations

• Zone A includes the output tray, the upper left cover, the fuser area, and Trays 1, 2 and 3.

• Zone B area includes the middle left cover area, and Trays 1, 2 and 3.

• Zone C includes the lower left cover and Trays 4 and 5.

• Zone D refers to the Trayless Duplex unit.

• Zone E refers to the docking cover area.

• Zone F refers to the horizontal transport area.

• Zone G refers to the Finisher top cover area.

• Zone H refers to the Finisher exit cover area.

Zone H

Zone G

Zone F

Zone E

Zone A

(Inner)

Zone D

Zone B

Zone C

Quick Reference Guide

11

Removing Jams from Zone A

1. Open the upper left cover. Remove any paper found.

2. If the Trayless Duplex is installed, first open the Trayless Duplex, then open the left cover.

If the Envelope feeder is installed, remove it first, before attempting to clear the jam.

3. If the leading edge of the paper is already in the paper output tray, pull the paper in the direction of

the arrow.

4. If paper is jammed in this area, pull in the direction of the arrow.

5. For paper in the fuser area, pull out carefully without touching the fuser. If paper is difficult to pull

out, turn the knob continuously in the direction of the arrow until the paper can be pulled out easily.

6. Close the upper left cover.

7. Open the tray being used and remove any jam found.

8. Close the tray. (Not shown.)

Warning!

Do not touch the fuser area (where the high temperature label is located). Burns may result.

1

2a

2b

Printer without Trayless Duplex

Printer with Trayless Duplex

4

3

4

High Temperature Label

5

6

7

12

Quick Reference Guide

Removing Jams from Zone B

1. Open the middle left cover.

2. Pull the paper out in the direction of the arrow.

3. Open the tray being used and remove any jam found.

4. Close the tray and the upper left cover.

1

2

3

4

Quick Reference Guide

13

Removing Paper Jams from Zone C

1. Open the lower left cover.

2. Pull paper in the direction of the arrow.

3. Close lower left cover.

4. Pull out Trays 4 and 5. Check the paper feed area and remove any paper found.

5. Check the tray area. Remove any jammed paper in the direction of the arrow. Push the tray back

into the printer.

2

1

3

5

4

14

Quick Reference Guide

Removing Jams from Zone D

1. Open the Trayless Duplex.

2. Open the cover inside the Trayless Duplex.

3. Remove any paper jam by pulling in the direction of the arrow.

4. Close the Trayless Duplex. (Not shown).

Removing Jams from Zone E

1. Lift the handle of the docking cover and remove any paper found.

Removing Jams from Zone F

1. Open the cover of the horizontal transport and remove any paper found.

2. Close the horizontal transport cover. (Not shown).

Note:

On some configurations, the finisher may have to be moved to allow access to this zone.

1

2

3

1

Quick Reference Guide

15

Removing Jams from Zone G

1. Open the top cover of the Finisher and remove any paper found.

2. Close the top cover.

Removing Jams from Zone H

1. Slightly lift up the exit cover and remove any paper found.

1

16

Quick Reference Guide

Removing Jams from the MPT

1. Remove the jammed paper by pulling it out in the direction of the arrow.

2. Remove all paper and load the stack again.

Removing Jams from the Envelope Feeder

1. Remove the envelope feeder.

2. Remove any paper jam found.

3. Reinstall the envelope feeder.

1

2

1

3

2

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