Lexmark 6200 Series User manual

4411-XXX

Lexmark™ 6200 Series AIO

Lexmark and Lexmark with diamond

design are trademarks of Lexmark

International, Inc., registered in the

United States and/or other countries.

• Table of contents

•Index

• Safety and notices

• Trademarks

• Start diagnostics

Revised: April 2005

Edition: April 2005

The following paragraph does not apply to any country where such provisions are

inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR

IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do

not allow disclaimer of express or implied warranties in certain transactions; therefore, this

statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are

periodically made to the information herein; these changes will be incorporated in later

editions. Improvements or changes in the products or the programs described may be

made at any time.

Comments may be addressed to Lexmark International, Inc., Department D22A/032-2,

740 West New Circle Road, Lexington, Kentucky 40550, U.S.A or e-mail at

ServiceInfoAndTraining@Lexmark.com. Lexmark may use or distribute any of the

information you supply in any way it believes appropriate without incurring any obligation

to you. You can purchase additional copies of publications related to this product by

calling 1-800-553-9727. In other countries, contact your point of purchase.

Lexmark and Lexmark with diamond design are trademarks of Lexmark International,

Inc., registered in the United States and/or other countries.

Other trademarks are the property of their respective owners.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are

commercial computer software and documentation developed exclusively at private

expense.

4411-XXX

U.S.A. P/N: 12G9481

Japanese P/N: 12G9482

iii

4411-XXX

Table of contents

Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Scanner specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Maintenance approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Diagnostic information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Power-On Self Test (POST) sequence . . . . . . . . . . . . . . . . . . . . 2-1

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Catastrophic error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Non-catastrophic error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

POST symptom table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Symptom tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Service checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Carrier transport service check . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

CIS module assembly service check . . . . . . . . . . . . . . . . . . . . . 2-11

Maintenance station service check . . . . . . . . . . . . . . . . . . . . . . 2-12

Paper feed service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Power service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Print quality service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Scan/copy quality service check . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Diagnostic aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Self test mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Repair information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Handling ESD-sensitive parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Removal procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Releasing plastic latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Scanner module assembly removal. . . . . . . . . . . . . . . . . . . . . . . 4-3

Print engine removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Base assembly removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Carrier assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

iv Service Manual

4411-XXX

System board removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12

Maintenance station removal . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

PictBridge door removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15

Control panels removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

Rear cover removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

ASF guide with spring removal . . . . . . . . . . . . . . . . . . . . . . . . . .4-17

Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Lubrication specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Parts catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Assembly 1: Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Assembly 2: Print engine, carrier, and electronics . . . . . . . . . . . . . . . . 4

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1

Safety information v

4411-XXX

Safety information

• The safety of this product is based on testing and approvals of

the original design and specific components. The manufacturer

is not responsible for safety in the event of use of unauthorized

replacement parts.

• The maintenance information for this product has been

prepared for use by a professional service person and is not

intended to be used by others.

• There may be an increased risk of electric shock and personal

injury during disassembly and servicing of this product.

Professional service personnel should understand this and take

necessary precautions.

Consignes de Sécurité

• La sécurité de ce produit repose sur des tests et des

agréations portant sur sa conception d'origine et sur des

composants particuliers. Le fabricant n'assume aucune

responsabilité concernant la sécurité en cas d'utilisation de

pièces de rechange non agréées.

• Les consignes d'entretien et de réparation de ce produit

s'adressent uniquement à un personnel de maintenance

qualifié.

• Le démontage et l'entretien de ce produit pouvant présenter

certains risques électriques, le personnel d'entretien qualifié

devra prendre toutes les précautions nécessaires.

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Safety information ix

4411-XXX

x Service Manual

4411-XXX

Preface

This manual contains maintenance procedures for service

personnel. It is divided into the following chapters:

1. General information contains a general description of the

printer and the maintenance approach used to repair it. Special

tools and test equipment are listed in this chapter, as well as

general environmental and safety instructions.

2. Diagnostic information contains an error codes, error indicator

table, symptom tables, and service checks used to isolate failing

field replaceable units (FRUs).

3. Diagnostic aids contains tests and checks used to locate or

repeat symptoms of printer problems.

4. Repair information provides instructions for making printer

adjustments and removing and installing FRUs.

5. Connector locations uses illustrations to identify the connector

locations and test points on the printer.

6. Preventive maintenance contains the lubrication specifications

and recommendations to prevent problems.

7. Parts catalog contains illustrations and part numbers for

individual FRUs.

Definitions

CAUTION: A caution identifies something that might cause a

servicer harm.

Warning: A warning identifies something that might damage the

printer hardware or software.

Note: A note provides additional information.

General information 1-1

4411-XXX

1. General information

The Lexmark™ 6200 Series (4411-XXX) All-In-One features an

electro-mechanical color scanner, printer, and copier that creates

characters and graphics by composing programmed patterns of ink

dots using a printhead and liquid ink. The printhead uses small

heater plates and nozzles to control ink flow and the formation of

characters on the print media. The printhead assembly and ink

supply are combined into a single-unit print cartridge available as a

customer replaceable supply item. Dual printheads provide color

and true black printing without changing printheads. The number

and size of inkjets or nozzles in the printhead determines the overall

quality and capability of the printer. The black cartridge has a total of

640 nozzles and installs on the left. The color cartridge has a total of

480 nozzles and installs on the right. The photo cartridge has a total

of 480 nozzles. The printer is capable of printing in two directions

from either cartridge.

1-2 Service Manual

4411-XXX

Power consumption

• Printing — 14.1 Watts

• Idle — 9.7 Watts

• Sleep — 8.0 Watts

Scanner specifications

Scanner Type Flatbed, CIS

Scan Modes True Color:

48 Bit Internal

24 Bit External

Gray Mode:

16 Bit Internal

8 Bit External

Text/Line Art:

1 Bit Per Pixel

Scan Method One Pass Scanning

Scan Area 8.5 X 11.7 inches

215 X 297 mm

Scan Resolution Horizontal: 1200 dpi

Vertical: 2400 dpi

Interpolated: 19,200 x 19,200

Resolution/Quality

(Applicable when operating via

standalone mode)

Select by setting print resolution in

printer driver and scan resolution in

scanner setting in AIO center when

operating by host based mode.

Select resolution/quality from the

operator panel when operating by

stand-alone mode.

General information 1-3

4411-XXX

Control panel

Buttons Functions

Power Powers AIO on and off. The card reader LED should

be on during power up, changing to off when the card

reader is accessible for memory card insertion.

1-4 Service Manual

4411-XXX

Mode Cycles the machine between the three selections:

copy, scan and photo. The LCD must be updated to

display the default screen for the mode selected.

For copy mode, the screen contains a transparent

overlay across the graphic that displays the following

scrolling text: “Place document on scanner and press

Start to copy.” The message scrolls or cycles until a

button is pressed. This message returns after two

minutes of inactivity.

Color Start The Color Start button’s function is influenced by the

mode selection. Pressing the Color Start button will

result in output from either printer or scanner.

• Copy Mode: Initiates a color copy. Previous

selections of Resize and Number of Copies and

machine defaults such as Blank Paper Size will

affect the output.

• Scan Mode: Initiates a color scan. Previous

selections and machine defaults will affect the

output.

• Photo Mode: Initiates a color print job if a photo card

media is present and a photo has been selected. If a

Digital Print Order Format (DPOF) file is detected on

the photo card media, a message will be posted,

and pressing the Color Start button causes the

entire list of pictures on the order form to print.

Buttons Functions

General information 1-5

4411-XXX

Black Start The Black Start button mirrors the Color Start. Its

function is also influenced by the mode selection. The

difference between the Black Start and Color Start is

that the output, whether from the scanner or printer, is

in grayscale instead of color. This does not imply that

all other factors, such as scan resolution and shingling

modes will remain constant.

• Copy Mode: Initiates a mono copy. Previous

selections of Resize and Number of Copies, and

machine defaults such as Blank Paper Size will

affect the output.

• Scan Mode: Initiates a mono scan. Previous

selections and machine defaults will affect the

output.

• Photo Mode: Initiates a mono print job if a photo

card media is present and a photo has been

selected. If a Digital Print Order Format (DPOF) flag

is detected on the photo card media, a message will

be posted and pressing the Black Start button

causes the entire list of pictures on the order form to

print.

Up Arrow

Down Arrow

The predominant function is to navigate menu items

on the LCD.

Left Arrow

Right Arrow

The predominant function is to manipulate menu

selections on the LCD.

Buttons Functions

1-6 Service Manual

4411-XXX

Resize In Photo selection mode, this button is used to set the

image size of photos. In Photo Crop mode, the button

is used to change the zoom of the ROI. In Copy mode,

the button serves as an enlarge/reduce function. The

region of interest is a portion of a photo or an image

that is identified by a green outline. For photos, it is the

portion of the photo that will be displayed based on the

current photo size selection. It is also used with the

Resize button when cropping photos and for indicating

the region to be printed.

• Copy Mode: Changes the zoom. Options are 50%,

100%, 200%, Custom (From 25% up to 400%. The

increment is by 1%.) 2x2, 3x3, and 4x4 Posters, Fit

to Page, 8.5x11 in., 8.5x14 in. A4, A5, A6, B5, L, 2L,

Hagaki, 3x5 in. 3.5x5 in., 4x6 in. 5x7 in. and 8x10 in.

sizes.

• Scan Mode: Error message displayed.

• Photo (Select) Mode: Changes the output image

size. Options are 8.5x11 in., A4, A5, A6, L, 2L,

Hagaki 2.5x3.5 in., 3.5x5 in., 4x6 in., 5x7 in., and

8x10 in. sizes.

• Photo (Copy) Mode: Changes the zoom of the ROI.

Options are 1x, 1.5x, 2x, 2.5x, and 3x.

Number of

Copies

The Number of Copies button will increment the copy

count displayed on the lower left of the LCD in Copy

and Photo modes. It is not active in Scan mode.

• Copy Mode: Increments the copy count.

• Scan Mode: Error message displayed.

• Photo Mode: Increments the copy count.

Rotate The Rotate button will rotate the image in the LCD

display by 90° CCW for each time the button is

pressed. It is also used to rotate the ROI when in the

Crop function of the Photo mode.

• Copy Mode: Rotate is not available in copy.

• Scan Mode: Rotate is not available in scan.

• Photo Mode: Rotates the image in the LCD display

by 90° CCW for each time the button is pressed.

Buttons Functions

General information 1-7

4411-XXX

Select The Select button allows you to choose an option from

a menu. When moving through the menu items, you

can scroll through settings for a menu item with the

Left and Right Arrow buttons. Press the Select button

to save the settings.

The Select button also acknowledges errors noted by

the Error LED and LCD. In the Photo mode the Select

button selects images to be printed. Pressing Select

when a photo is already selected deselects the photo.

The Select button may be used to initiate a paper feed.

This function is accomplished by pressing the Select

button for more than three seconds.

Page Preview The Page Preview button gives a preview of the

eventual output as it would appear on the selected

page size before it is printed or scanned. Its function is

dependent upon the active AIO mode.

• Copy Mode: Scan to LCD function. Pressing either

the Color Start or Black Start will make a copy,

which will match the preview.

• Scan Mode: Performs a preview scan (scan to LCD)

to verify the information that you wish to scan is

within the scan region. Multiple previews can be

made before scanning.

• Photo Mode: When the Preview button is pressed,

the display on the LCD is updated to represent what

the printed output will look like based on the current

selections. Press either the Color Start or Black

Start to perform the print, which will match the

preview. If enough photos are selected for multiple

pages of output, arrow hints and page numbers are

added to allow viewing of all pages by pressing the

Left or Right arrows. If this button is pressed without

a card being inserted, an error message will display.

Buttons Functions

1-8 Service Manual

4411-XXX

Stop/Clear The Stop/Clear button will discontinue the current

activity and return the display back one level in the

menus. It terminates any active scan or print jobs,

including returning the scan carriage to its home

position and ejecting the unfinished printout.

Photo Card Mode: Press the Stop/Clear button to

deselect the preview image. Pressing the Stop/Clear

button twice while viewing a photo presents a dialogue

asking if you would like to cancel all photo selections,

thereby deselecting all images. Pressing the Stop/

Clear button twice when one of the default mode

screens is present returns all the settings to the

machine default settings. A confirmation dialog will

verify that you want to clear all settings.

Buttons Functions

General information 1-9

4411-XXX

Maintenance approach

The diagnostic information in this manual leads you to the correct

field replaceable unit (FRU) or part. Use the symptom index, service

checks, and diagnostic aids to determine the symptom and repair

the failure.

After you complete the repair, perform tests as needed to verify the

repair.

Menu The Menu button will access the advanced functions of

the AIO. Pressing the Menu button opens a menu

structure containing all settings or functions pertaining

to the currently active mode. Each setting or function

takes up two lines. The first line is the setting or

function name. The second line is the scrollable

Options List for that setting. For functions, the second

line advises what button launches the function. Note

the highlighted first item, which indicates that it

currently has focus. You can then navigate the menu

using the Up and Down buttons. Options Lists for each

item are scrolled using the Left and Right buttons. Only

the currently highlighted setting displays Left and Right

Arrows. To select the currently displayed Setting

Option, press Select. A vertical navigation position

indicator is on the right side of the screen. This

elevator indicator is a fixed size (does not change

across varying conditions). At the top of the menu, the

top arrow is grayed out, and at the bottom of the menu,

the bottom arrow is grayed out.

After the menu is open, press the Menu button again

to exit the menu system and return the display to the

current mode’s default display. Menu structures, when

navigated with the Up and Down buttons, do not loop.

When the last item in the menu is reached, further

presses of the Down button are ignored. When the first

item in the menu is reached, further presses of the Up

button are ignored. Options Lists scrolled with the Left

and Right buttons do loop. Options List arrows are

never grayed out. The Menu listing for Options Lists

should reflect the current selection when the Menu is

opened.

Buttons Functions

1-10 Service Manual

4411-XXX

Abbreviations

B/M Bill of Material

CIS Contact Image Sensor

EOF End of Form

ESD Electrostatic Discharge

FPC Flat Printhead Cable

FRU Field Replaceable Unit

HVPS High Voltage Power Supply

LCD Liquid Crystal Display

LVPS Low Voltage Power Supply

OEM Original Equipment Manufacturer

ROI Region of Interest

V ac Volts alternating current

V dc Volts direct current

ZIF Zero Insertion Force

4411-XXX

Diagnostic information

2-1

2. Diagnostic information

Start

Use the error code tables, post symptom table, symptom tables, and service

checks in this chapter to determine the All-In-One failure.

Power-On Self Test (POST) sequence

Press the Power button to turn the All-In-One on.

1. The Power and Copy lights turn on.

2. Lexmark appears on the LCD.

3. The Copy, Scan, and Photo Card lights go through a flashing

sequence, then the Copy light stays on.

4. The carrier moves off the maintenance station and returns.

5. The scanner (CIS) moves from the home position and returns.

Note: After the sequence above, the Power light, Copy light, and LCD

remain on.

If your All-In-One completes POST with no errors, go to the “Symptom

tables” on page 2-7, locate the symptom and take the appropriate action.

If your All-In-One does not complete POST, go to the “POST symptom

table” on page 2-6, locate the symptom and take the appropriate action.

4411-XXX

2-2 Service Manual

Error codes

Catastrophic error

In this state, the All-In-One is in an error mode such that operation cannot

continue. These errors affect the entire All-In-One. The LCD is on and

operating. An error message is displayed on the LCD. The All-In-One

accepts data, but discards it and does not respond.

Catastrophic error list

Code Name Description Action

0000 NVRAM R/W Error detected in

reading or writing

NVRAM

Unplug the All-In-One;

wait a few seconds,

then plug the

All-In-One back in and

turn the power on. If

the error remains,

clean the NVRAM by

pressing the Up

button and Menu

button simultaneously.

The Self Test menu

appears; select Clean

NVRAM. If the error

continues, replace the

system board.

0001 Memory

Failure

Unable to initialize

memory

Unplug the All-In-One;

wait a few seconds,

then plug the

All-In-One back in and

turn the power on. If

the error remains,

clean the NVRAM by

pressing the Up

button and Menu

button simultaneously.

The Self Test menu

appears; select Clean

NVRAM. If the error

continues, replace the

system board.

4411-XXX

Diagnostic information

2-3

0002 Hardware

Failure

General hardware

failure (unable to

localize failure to a

specific system)

Unplug the All-In-One;

wait a few seconds,

then plug the

All-In-One back in and

turn the power on. If

the error remains,

clean the NVRAM by

pressing the Up

button and Menu

button simultaneously.

The Self Test menu

appears; select Clean

NVRAM. If the error

continues, replace the

system board.

0003 ROM

Checksum

Error

Corrupted ROM Unplug the All-In-One;

wait a few seconds,

then plug the

All-In-One back in and

turn the power on. If

the error remains,

clean the NVRAM by

pressing the Up

button and Menu

button simultaneously.

The Self Test menu

appears; select Clean

NVRAM. If the error

continues, replace the

system board.

0200 Flash

Programming

Unable to program

flash memory

Unplug the All-In-One;

wait a few seconds,

then plug the

All-In-One back in and

turn the power on. If

the error remains,

clean the NVRAM by

pressing the Up

button and Menu

button simultaneously.

The Self Test menu

appears; select Clean

NVRAM. If the error

continues, replace the

system board.

Code Name Description Action

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Lexmark 6200 Series User manual

Lexmark 6200 Series User manual

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