Pace Viasat DS830NV Connection Manual

Category
Receiver
Type
Connection Manual
How to install a wireless
On demand connection
Connect your Viasat-box to the Internet without cables
2 3
On demand directly in your TV currently works with ViasatHD receivers
Pace DS830NV, Samsung DSB-H670N and Samsung SMT-S5140,
and with ViasatPlusHD receivers Pace TDS850NV, Pace TDS855NV,
Pace TDS865NV and Samsung SMT-S7140. We recommend at least 2
Mbit/s broadband internet connection for good performance.
This guide walks you through all the steps necessary to bring
the on demand experience to your TV.
16 Langattomien laitteiden asennus
ViasatHD ja ViasatPlusHD
18 USB-asennus
Vain ViasatHD (Pace DS830NV, Samsung DSB-H670N
& Samsung SMT-S5140)
19 Ongelmatilanteet
12 Guide til installation af trådløs förbindelse
Til ViasatHD og ViasatPlusHD
14 Ekstra USB installations vejledning
Kun til ViasatHD (Pace DS830NV, Samsung DSB-H670N
& Samsung SMT-S5140)
15 Fejlfinding
8 Installasjonsguide for trådløse enheter
For ViasatHD og ViasatPlusHD
10 Ekstra installasjonsguide for USB
Bare for ViasatHD (Pace DS830NV, Samsung DSB-H670N
& Samsung SMT-S5140)
11 Feilsøkingshjelp
4 Installationsguide för trådlösa enheter
För ViasatHD och ViasatPlusHD
6 Extra installationsguide för USB
Endast för ViasatHD (Pace DS830NV, Samsung DSB-H670N
& Samsung SMT-S5140)
7 Felsökningshjälp
20 Wireless installation guide
For ViasatHD and ViasatPlusHD
22 Additional USB installation guide
Only for ViasatHD (Pace DS830NV, Samsung DSB-H670N
& Samsung SMT-S5140)
23 Troubleshooting guide
Samsung SMT-S7140
Pace DS830NV
Pace TDS865NV
SVENSKADANSK NORSKSUOMIENGLISH
Connect your Viasat-box
to the Internet without cables
Samsung SMT-S5140
20 21
Digital receiver
Digital receiver
Digital receiver
Modem/Router
Press the VOD
button on your
remote
ENGLISH
ViasatHD
Pace DS830NV, Samsung DSB-H670N and Samsung SMT-S5140
Please start with completing step 1–6. In order to get started with on demand
the included USB stick needs to be installed. Follow the steps under chapter
”USB Installation for ViasatHD” on the next page.
ViasatPlusHD (recordable)
Pace TDS850NV, Pace TDS855NV, TDS865NV and Samsung SMT-S7140
Please start with completing step 1–7.
Cut the power to your Viasat receiver by
disconnecting it from the wall socket.
Connect one of the wireless units to your
Viasat receiver with one of the Ethernet
cables.
Connect the other wireless unit to your
modem/router with the other Ethernet
cable included.
Connect the wireless units to the wall
socket.
Check the transfer rate. When the status
light in the middle on the wireless units
are on and fixed, the connection between
them is ok. If the indicator flashes the
connection is below 5 Megabits per
second. In that case, the wireless units are
probably too far apart. Try moving them
around until the indicators are fixed.
If you have a ViasatHD receiver please
continue to the section ”USB Installation
for ViasatHD” in the manual. Turn on your
ViasatPlusHD receiver by connecting it to
the wall socket.
If you have a ViasatPlusHD reciever,
you can now use on demand. Start your
receiver by pressing the ON button, then
press the VOD button on your remote
control and select one of the on demand
services. If you can’t see the menu please
follow the ”Troubleshooting” guide on
the next page.
Please check that you have received two wireless devices, two power adaptors and
two Ethernet cables before you proceed.
Wireless installation guide
22 23
Do you want to use the USB flash drive
to activate the on demand services?
Yes
No
ENGLISH
Should you experience any problems during the installation process please consult the
easy to follow troubleshooting guide. If you are unable to use the on demand services
after pushing the VOD button then the installation process has failed. One of the
following error messages will be displayed:
Please note that step 8, 9 and 10 only applies to ViasatHD receiver.
TroubleshootingUSB installation for ViasatHD
Remove the USB flash memory and check
for a USB port on the back panel of your
receiver. Insert the USB flash memory into
the USB port of the ViasatHD receiver.
Turn on your ViasatHD receiver by
connecting it to the wall socket.
During the start up of your ViasatHD receiver
you will receive the message: Do you
want to use the USB flash drive to activate
the on demand services? Choose YES!
Press the VOD button to enter on demand.
If you can’t see the menu please follow the
troubleshooting guide on the next page.
If you receive this message the receiver lacks
an internet connection. Make sure there are
no loose cables and that all devices are turned
on. Return to TV mode and press the VOD
button again to see if the problem is resolved.
The internet connection is working
but the modem or router blocks the
on demand traffic. In order to solve
this you need to open the following
ports on your modem/router:
UDP 56565
TCP 23232
TCP 80
If you need help with changing
these settings on your modem/router
please contact the hardware supplier
for assistance.
1. Try restarting the receiver and your modem/router by
cutting the power. Then run the IP settings test again to
see if the problem is resolved.
2. If you are using wireless units try connecting the
receiver directly to the modem/router by using an
Ethernet cable and run the IP settings test again. If this
works please contact Viasat Support to get assistance
with the configuration of the wireless devices.
3. If the test still fails when connecting the receiver
directly using the Ethernet cable a static IP probably
needs to be entered manually in the box. This is a
common problem if you have an Apple router. Please
contact Viasat Support if you need assistance. Before you
do this you need to make sure that you have received
the following information from your internet service
provider or modem/router hardware supplier:
IP address, Subnet mask, Default gateway, DHCP server
and DNS server.
Enter Setup / Settings / VOD / IP settings
and check if your IP configuration is properly
setup by pressing the green button. Please
also make sure that you use the right port
on your modem. You need to use the port
that is dedicated to data traffic, which usually
is port 1 marked with PC or data.
Please wait updating /
Service not available
Connection successful Connection failed
Welcome to on demand…
…Connect your receiver
to the Internet to get started.
Digital receiver
Press the VOD
button on your
remote
USB-port
Be sure to insert
the USB memory in
a correct way
24
Do you need
more help?
Welcome to contact
Viasat Support
0771 52 20 00
www.viasat.se
09 4249 9999
www.viasat.fi
02828
www.viasat.no
70 121 121
www.viasat.dk
herlinwiderberg.com
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Pace Viasat DS830NV Connection Manual

Category
Receiver
Type
Connection Manual

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