Signia Ace Primax User manual

Hearing

Systems

Ace primax

User Guide

Hearing

Systems

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Content

Welcome 4

Your hearing inruments 5

Inrument type 5

Getting to know your hearing inruments 5

Components and names 6

Controls 8

Settings 9

Batteries 10

Battery size and handling tips 10

Replacing batteries 11

Daily use 12

Turning on and o 12

Inserting and removing the hearing inruments 13

Adjuing the volume 16

Changing the hearing program 16

Special liening situations 17

On the phone 17

Maintenance and care 18

Hearing inruments 18

Ear pieces 20

Professional maintenance 22

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Further information 23

Safety information 23

Accessories 23

Symbols used in this document 23

Troubleshooting 24

Country-specic information 25

Service and warranty 27

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Welcome

Thank you for choosing our hearing inruments to

accompany you through everyday life. Like anything new,

it may take you a little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages

and greater quality of life your hearing inruments oer.

To receive the mo benet from your hearing

inruments, it is recommended that you wear them every

day, all day. This will help you get adjued to them.

CAUTION

It is important to read this user guide and the safety

manual thoroughly and completely. Follow the

safety information to avoid damage or injury.

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Your hearing inruments

This user guide describes optional features that

your hearing inruments may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing inruments.

Inrument type

Your hearing inruments are a RIC (Receiver-in-Canal)

model. The receiver is placed within the ear canal and

connected to the inrument via a receiver cable. The

inruments are not intended for children under the age

of 3 years or persons with a developmental age of under

3 years.

Getting to know your hearing inruments

It is recommended to familiarize yourself with your new

hearing inruments. With the inruments in your hand

try using the controls and note their location on the

inrument. This will make it easier for you to feel and

press the controls while wearing the hearing inruments.

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Components and names

ᇀ

ᆺ

ᆼ

ᆽ

ᆾ

ᆿ

ᆻ

ᇁ

➊ Ear piece

➋ Receiver

➌ Receiver cable

➍ Microphone openings

➎ Push button

➏ Battery compartment

➐ Side indicator

(red = right ear,

blue = left ear)

➑ Receiver connection

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You can use andard or cuom-made ear pieces.

Standard ear pieces Size

Click Dome™ single

(open or closed)

Click Dome semi-open

Click Dome double

You can easily exchange the andard ear pieces.

Read more in section "Maintenance and care".

Cuom-made ear pieces

Cuom shell

Click Mold™

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Controls

With the push button you can, for

example, switch hearing programs.

The Hearing Care Professional has

programmed your desired functions

to the push button.

You can use a smartphone app for remote control.

Push button function L R

Press briey:

Program change

Press long:

Standby/turn on

L = Left, R = Right

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Settings

Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

Features

Power-on delay enables while-free insertion

of hearing inruments.

Read more in section "Turning on and o".

The tinnitus therapy feature generates a sound

to diract you from your tinnitus.

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Batteries

When the battery is low the sound becomes weaker

or you will hear an alert signal. The battery type will

determine how long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended

batteries.

Battery size: 10

● Always use the correct battery size for your hearing

inruments.

● Remove the batteries if you intend not to use the

hearing inruments for several days.

● Always carry spare batteries.

● Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

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Replacing batteries

Removing the battery:

XOpen the battery compartment.

XUse the magnet ick to pull out

the battery. The magnet ick is

available as an accessory.

Inserting the battery:

XIf the battery has a protective lm,

remove it only when you are ready

to use the battery.

XInsert the battery with the "+" symbol

facing up (refer to the picture).

XCarefully close the battery compartment. If you feel

resiance, the battery is not inserted correctly.

Do not attempt to close the battery compartment by

force. It can be damaged.

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Daily use

Turning on and o

You have the following options to turn your hearing

inruments on or o.

Via battery compartment:

XTurning on: Close the battery compartment.

The default volume and hearing program are set.

XTurning o: Open the battery compartment to the r

catch.

Via push button:

XTurning on or o: Press and hold the push button for

several seconds. Refer to section "Controls" for the

settings of your controls.

After turning on, the previously used volume and

hearing program remain set.

When wearing the hearing inruments, an alert tone can

indicate when an inrument is being turned on or o.

When the power-on delay is activated, the hearing

inruments turn on after a delay of several seconds.

During this time you can insert the hearing inruments

into your ears without experiencing unpleasant feedback

whiling.

The "power-on delay" can be activated by your Hearing

Care Professional.

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Inserting and removing the hearing inruments

Your hearing inruments have been ne-tuned

for your right and left ear.

Colored markers indicate the side:

● red marker = right ear

● blue marker = left ear

Inserting a hearing inrument:

XHold the receiver cable at the bend

closer to the ear piece.

XCarefully push the ear piece in

the ear canal ➊.

XTwi it slightly until it sits well.

Open and close your mouth

to avoid accumulation of air

in the ear canal.

XLift the hearing inrument and

slide it over the top of your ear ➋.

૜

૝

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too deeply

into the ear.

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● It may be helpful to insert the right hearing

inrument with the right hand and the left

hearing inrument with the left hand.

● If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and

eases insertion of the ear piece.

The optional retention rand helps to securely retain the

ear piece in your ear. To position the retention rand:

XBend the retention rand and

position it carefully into the

bottom of the bowl of your ear

(refer to the picture).

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Removing a hearing inrument:

XLift the hearing inrument

and slide it over the top of

your ear ➊.

XIf your hearing inrument is

equipped with a cuom shell

or a Click Mold, remove it by

pulling the small removal cord

toward the back of your head.

૜

૝

XFor all other ear pieces: Grip the receiver in the

ear canal with two ngers and pull it carefully out ➋.

Do not pull the receiver cable.

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain in

your ear when removing the hearing inrument.

If this happens, have the ear piece removed by

a medical professional.

Clean and dry your hearing inruments after usage.

Read more in section "Maintenance and care".

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Adjuing the volume

Your hearing inruments automatically adju the volume

to the liening situation.

You can use a smartphone app for volume control.

Changing the hearing program

Depending on the liening situation, your hearing

inruments automatically adju their sound.

Your hearing inruments may also have several hearing

programs which allow you to change the sound, if

needed. An optional signal tone can indicate the program

change.

XTo change the hearing program, press the push button

briey.

Refer to section "Controls" for the setting of your

controls. Refer to section "Settings" for a li of

your hearing programs.

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Special liening situations

On the phone

When you are on the phone,

hold the telephone receiver

slightly above your ear. The

hearing inrument and telephone

receiver have to be aligned. Turn

the receiver slightly so that the

ear is not completely covered.

Telephone program

You may prefer a certain volume when using the phone.

Ask your Hearing Care Professional to congure a

telephone program.

XSwitch to the telephone program whenever you are on

the phone.

If a telephone program is congured for your hearing

inruments, it is lied in section "Settings".

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Maintenance and care

To prevent damage it is important that you take care of

your hearing inruments and follow a few basic rules,

which will soon become a part of your daily routine.

Hearing inruments

Drying and orage

XDry your hearing inruments overnight.

XAsk your Hearing Care Professional for recommended

drying products.

XFor longer periods of non-use, ore your hearing

inruments with open battery compartment and

batteries removed in a drying syem to avoid the

adverse eects of moiure.

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Cleaning

Your hearing inruments have a protective coating.

However, if not cleaned regularly you may damage the

hearing inruments or cause personal injury.

XClean your hearing inruments daily with a soft, dry

tissue.

XNever use running water or immerse the

devices in water.

XNever apply pressure while cleaning.

XAsk your Hearing Care Professional for recommended

cleaning products, special care sets, or more

information on how to keep your hearing inruments

in good condition.

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Ear pieces

Cleaning

Cerumen (ear wax) may accumulate on the ear pieces.

This may aect sound quality. Clean the ear pieces daily.

For all types of ear pieces:

XClean the ear piece right

after removal with a soft

and dry tissue.

This prevents that

cerumen becomes

dry and hard.

For Click Domes:

XSqueeze the tip of the dome.

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Signia Ace Primax User manual

Signia Ace Primax User manual

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