2. OUIEZEN
  3. OZ 15+ RIC 312 G4

OUIEZEN OZ 15+ RIC 312 G4 User guide

  • Hello, I've gone through the user guide for the OvieZen hearing instruments, specifically the OZ 15+ RIC 312 G4 model. This document covers how to use, maintain, and troubleshoot your device. You can find information about the battery, controls, listening programs, and other features like tinnitus therapy or the spatial configurator. I'm ready to answer your questions related to this user guide or about your new devices.
  • How do I turn on my hearing instruments?
    How do I change the hearing program?
    What is the purpose of the tinnitus therapy feature?
    What is the AutoPhone or 2earPhone functionality?
    How often should I clean my ear pieces?
OZ 15+ RIC 312 G4
User Guide
2
Content
Welcome    4
Your hearing inruments    5
Inrument type  5
Getting to know your hearing inruments   5
Components and names  6
Controls  8
Settings  11
Batteries    13
Battery size and handling tips  13
Replacing batteries  14
Recharging rechargeable batteries  15
Daily use    16
Turning on and o  16
Inserting and removing the hearing inruments  18
Adjuing the volume  22
Changing the hearing program  23
Further adjuments (optional)  24
Special liening situations    25
Setting the focus (optional)  25
On the phone  26
Audio induction loops  29
3
Maintenance and care    30
Hearing inruments  30
Ear pieces  31
Professional maintenance  33
Further information    34
Safety information  34
Wireless functionality  34
Accessories  34
Symbols used in this document  35
Troubleshooting  35
Country-specic information  37
Service and warranty  39
4
Welcome
Thank you for choosing our hearing inruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you underand the advantages
and greater quality of life your hearing inruments oer.
To receive the mo benet from your hearing
inruments, it is recommended that you wear them every
day, all day. This will help you get adjued to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
5
Your hearing inruments
This user guide describes optional features that
your hearing inruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing inruments.
Inrument type
Your hearing inruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the inrument via a receiver cable. The
inruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
Getting to know your hearing inruments 
It is recommended to familiarize yourself with your new
hearing inruments. With the inruments in your hand
try using the controls and note their location on the
inrument. This will make it easier for you to feel and
press the controls while wearing the hearing inruments.
If you have problems pressing the controls of your
hearing inruments while wearing them, you can
ask your Hearing Care Professional about a remote
control option.
6
 Components and names
➍
➍
➎
➎
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch
(andard control),
push button or no
control (optional)
➏Charging contacts
(optional)
➐Battery compartment
➑Side indicator
(red = right ear,
blue = left ear)
➒Receiver connection
7
You can use the following andard ear pieces:
Standard ear pieces Size
Click Sleeve (vented or
closed)
Click Dome™ single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the andard ear pieces. Read
more in section "Maintenance and care".
Cuom-made ear pieces
Cuom shell
CLIC MOULD
8
Controls
With the controls you can, for example, adju the volume
or switch hearing programs. Your hearing inruments
either have a push button or a rocker switch – or no
control at all.
Your Hearing Care Professional has programmed your
desired functions to the controls.
Control Left Right
Push button
Rocker switch
No control
You can also use a remote control.
9
Push button function L R
Press briey:
Program change
Volume up
Volume down
Tinnitus therapy signal level up
Tinnitus therapy signal level down
Press long:
Standby/turn on
L = Left, R = Right
10
Rocker switch function L R
Press briey:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
Sound balance
Focus selection (spatial congurator)
Press long:
Standby/turn on
Program up/down
Press very long:
Standby/turn on
L = Left, R = Right
11
Settings
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables while-free insertion of
hearing inruments.
Read more in section "Turning on and o".
AutoPhone™ automatically switches to the
telephone program when the telephone receiver
approaches the ear.
Read more in section "On the phone".
2earPhone transmits the telephone call into both
ears when the telephone receiver is held to either
ear.
Read more in section "On the phone".
The tinnitus therapy feature generates a sound to
diract you from your tinnitus.
12
To recharge batteries in hearing inruments with
charging contacts, simply place the inruments
in the charger. After charging, the charger
dehumidies the hearing inruments.
With binaural synchronization, you can adju
both hearing inruments simultaneously.
Read more in section "Wireless functionality".
13
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace or recharge the
battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 312
● Always use the correct battery size for your hearing
inruments.
● Remove the batteries if you intend not to use the
hearing inruments for several days.
● Always carry spare batteries.
● Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
14
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet ick to pull out the
battery. The magnet ick is available
as an accessory.
15
Inserting the battery:
XIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XInsert the battery with the "+" symbol
facing up (refer to the picture).
XCarefully close the battery compartment. If you feel
resiance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
 Recharging rechargeable batteries
Charge rechargeable batteries before r use.
XTo charge the batteries, follow the inructions in the
charger’s user guide.
After many recharging cycles, the battery lifetime may
reduce. In this case, replace the rechargeable battery
with a new one. To do so, follow the inructions for
replacing batteries.
16
Daily use
Turning on and o
You have the following options to turn your hearing
inruments on or o.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o: Open the battery compartment to the r
catch.
Via push button or rocker switch:
XTurning on or o: Press and hold the push button or
the rocker switch for several seconds. Refer to section
"Controls" for the settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
Via remote control:
XFollow the inructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program remain set.
17
When wearing the hearing inruments, an alert tone can
indicate when an inrument is being turned on or o.
When the power-on delay is activated, the hearing
inruments turn on after a delay of several seconds.
During this time you can insert the hearing inruments
into your ears without experiencing unpleasant feedback
whiling.
The "power-on delay" can be activated by your Hearing
Care Professional.
18
Inserting and removing the hearing inruments
Your hearing inruments have been ne-tuned for your
right and left ear. Colored markers
indicate the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing inrument:
XFor Click Sleeves, take care that the bend of the
Click Sleeve is in line with the bend of the receiver
cable.
Correct:
Incorrect:
19
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwi it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing inrument and
slide it over the top of your
ear ➋.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
● It may be helpful to insert the right hearing
inrument with the right hand and the left
hearing inrument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
20
The optional retention rand helps to securely retain the
ear piece in your ear. To position the retention rand:
XBend the retention rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
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