Simplex 4010 User manual

4010 Fire Alarm

Service Manual

579-081

Rev. A

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Printed in the United States of America.

Information in this document is subject to change without notice. No part of this

document may be reproduced or transmitted in any form or by any means,

electronic or mechanical, for any purpose, without the express written consent of

Simplex Time Recorder Company.

Walk Test is protected by US Patent No. 4,725,818.

MAPNET addressable communications is protected by US Patent No.4,796,025.

IDNet is patent pending.

TrueAlarm Analog Detection is protected by US Patent No. 5,155,468.

TrueAlarm Detector Base is protected by US Patent No. 5,173, 683.

SYSTEM REACCEPTANCE TEST AFTER SOFTWARE CHANGES - To

ensure proper system operation, this product must be tested in accordance with

NFPA72-1996, Chapter 7 after any programming operation or change in site-

specific software. Reacceptance testing is required after any change, addition or

deletion of system components, or after any modification, repair or adjustment

to system hardware or wiring.

All components, circuits, system operations, or software functions known to be

affected by a change must be 100% tested. In addition, to ensure that other

operations are not inadvertently affected, at least 10% of initiating devices that

are not directly affected by the change, up to a maximum of 50 devices, must

also be tested and proper system operation verified.

READ AND SAVE THESE INSTRUCTIONS. Follow the instructions in the

installation, operating and programming manuals. These instructions must be

followed to avoid damage to the control panel and associated equipment. Fire

Alarm Control Panel (FACP) operation and reliability depend upon proper

installation.

DO NOT INSTALL ANY SIMPLEX PRODUCT THAT APPEARS

DAMAGED. Upon unpacking your Simplex product, inspect the contents of

the carton for shipping damage. If damage is apparent, immediately file a claim

with the carrier and notify Simplex.

ELECTRICAL HAZARD - Disconnect electrical power when making any

internal adjustments or repairs. Servicing should be performed by qualified

Simplex Representatives.

RADIO FREQUENCY ENERGY - This equipment generates, uses, and can

radiate radio frequency energy and if not installed and used in accordance with

the instruction manual, may cause interference to radio communications. It has

been tested and found to comply with the limits for a Class A computing device

pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide

reasonable protection against such interference when operated in a commercial

environment. Operation of this equipment in a residential area may cause

interference in which case the user at his own expense will be required to take

whatever measures may be required to correct the interference.

Copyright and Trademarks

Cautions and Warnings

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The 4010 is listed for the following.

UL 864 Listings for Type of System:

• UL 864 Power-Limited Fire Alarm Control Unit

• Local (formerly NFPA 72A)

Requires the sounding of an alarm via listed notification appliance(s)

• Auxiliary (formerly NFPA 72B)

Requires 4010-9809 City Circuit Module

• Remote Station - protected premise (formerly NFPA 72C)

Requires 4010-9809 City Circuit Module or the 4010-9810 or -9816 DACT

• Proprietary - protected premise (formerly NFPA 72D)

Requires 4010-9817 (with 4010-9818 or 4010-9819) or 4010-9821 Network

Interface Modules

• Central Station - protected premise (formerly NFPA 71)

Requires 4010-9810 or -9816 DACT

• Suppression Releasing Service

Requires 4010-9814 Suppression Kit

UL 864 Listings for Type of Service:

• Automatic, Manual, Waterflow, and Sprinkler Supervisory

UL 864 Listings for Type of Signaling:

• Coded, Non-Coded, March-Time and DACT

DACT requires the 4010-9810 or -9816

Factory Mutual Approved

• Same as UL above

Local Approvals

• CSFM

• MEA

Continued on next page

Codes and Standards

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The installer should be familiar with the relevant codes listed below as well as

any other applicable local codes and standards, when installing a fire alarm

system.

• NFPA 72 National Fire Alarm Code

• NFPA 11 Standard for Low-Expansion Foam and Combined Agent

Systems

• NFPA 11A Standard for Medium- and High-Expansion Foam Systems

• NFPA 12 Standard on Carbon Dioxide Extinguishing Systems

• NFPA 12A Standard on Halon 1301 Fire Extinguishing Systems

• NFPA 13 Standard for the Installation of Sprinkler Systems

• NFPA 14 Standard for the Installation of Standpipe and Hose Systems

• NFPA 15 Standard for Water Spray Fixed Systems for Fire Protection

• NFPA 16 Standard for the Installation of Deluge Foam-Water Sprinkler

and Foam-Water Spray Systems

• NFPA 16A Standard for the Installation of Closed-Head Foam-Water

Sprinkler Systems

• NFPA 17 Standard for Dry Chemical Extinguishing Systems

• NFPA 17A Standard for Wet Chemical Extinguishing Systems

• NFPA 25 Standard for Inspection, Testing, and Maintenance of

Water-Based Fire Protection Systems

• NFPA 70 National Electrical Code

• NFPA 80 Standard for Fire Doors and Fire Windows

• NFPA 90A Standard for the Installation of Air Conditioning and

Ventilation Systems

• NFPA 90B Standard for the Installation of Warm Air Heating and Air

Conditioning Systems

• NFPA 92A Recommended Practice for Smoke-Control Systems

• NFPA 92B Guide for Smoke Management Systems in Malls, Atria, and

Large Areas

• NFPA 101 Life Safety Code

• NFPA 170 Standard for Fire Safety Symbols

• NFPA 231C Standard for Rack Storage of Materials

• NFPA 1221 Standard on the Installation, Maintenance, and Use of Public

Fire Service Communication Systems

Codes and Standards

(continued)

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v

Chapter 1. Power Up Flowcharts

Introduction............................................................................................... 1-1

In this Chapter........................................................................................... 1-1

Initial Power Up Flow Chart......................................................................... 1-2

AC Power Flowchart..................................................................................... 1-4

Chapter 2. Interpreting Trouble Messages

Introduction............................................................................................... 2-1

In this Chapter........................................................................................... 2-1

NAC Troubles............................................................................................... 2-2

Power Supply Troubles................................................................................. 2-4

IDNet Troubles ............................................................................................. 2-8

RS-232 / Modem Troubles.......................................................................... 2-11

SDACT Troubles ........................................................................................ 2-12

Network Troubles ....................................................................................... 2-13

24 Point I/O Troubles ................................................................................. 2-14

LCD Troubles ............................................................................................. 2-15

4009 IDNet NAC Extender Troubles.......................................................... 2-16

Digital Pseudo Point Troubles .................................................................... 2-17

Chapter 3. Crash Codes

Introduction............................................................................................... 3-1

In this Chapter........................................................................................... 3-1

Summary of Crash Codes ............................................................................. 3-2

Appendix A. Compatibility Matrix

Introduction.............................................................................................. A-1

In this Appendix....................................................................................... A-1

Determining Compatibility between Versions 1 and 2 ................................ A-2

Introduction.............................................................................................. A-2

Using the Version 2.x Programmer with Version 1.x Jobs...................... A-3

Table of Contents

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vi

Appendix B. Power Supply Adjustment and

Troubleshooting

Introduction.............................................................................................. B-1

In this Appendix....................................................................................... B-1

Adjusting the AC Power Supply Brownout Potentiometer.......................... B-2

Overview.................................................................................................. B-2

Using a Variac to Adjust the Brownout Potentiometer............................ B-2

Checking AC Power Supply Transformer / Bridge Rectifier....................... B-3

Checking DC Voltage at H1 and H2........................................................ B-3

Checking Connectors............................................................................... B-3

Replacing the Line Voltage Transformer and Bridge Rectifier ............... B-5

Checking EPS Transformer / Bridge Rectifier............................................. B-6

Introduction.............................................................................................. B-6

Checking DC Voltage from EPS Bridge Rectifer.................................... B-6

Checking Connectors............................................................................... B-7

Replacing the EPS Line Voltage Transformer and Bridge Rectifier ....... B-8

Appendix C. Diagnostic Utilities, Basic Service

Procedures, and Known Solutions

Introduction...............................................................................................C-1

In this Appendix........................................................................................C-1

N2 Comm Diagnostics..................................................................................C-2

Procedure ..................................................................................................C-2

IDNet Diagnostics.........................................................................................C-3

Procedure ..................................................................................................C-3

Duplicate Devices .....................................................................................C-3

Weak Answer Devices..............................................................................C-3

IDNet Earth Fault Search Diagnostics ..........................................................C-4

Procedure ..................................................................................................C-4

Network Diagnostics.....................................................................................C-5

Network Diagnostics.................................................................................C-5

Walk Test......................................................................................................C-6

Overview...................................................................................................C-6

Using Walk Test .......................................................................................C-6

Important Notes ........................................................................................C-6

TrueTest........................................................................................................C-7

Overview...................................................................................................C-7

Using TrueTest .........................................................................................C-8

Basic Service Procedures..............................................................................C-9

Restoring the 4010’s Default Programming..............................................C-9

Determining the BIN File Software Revision...........................................C-9

Disabling the Piezo on a Remote LCD Annunciator ................................C-9

Clearing an Event Overflow Trouble........................................................C-9

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vii

Known Solutions.........................................................................................C-11

Supervisory Point Type and Output Devices ..........................................C-11

Incorrect Operation of IDNet Device 124 and 24...................................C-11

Remote LED Connected to a Duct Sensor..............................................C-11

SDACT Conversion Errors .....................................................................C-11

Problems Downloading to the SDACT...................................................C-11

24-Point I/O Incorrect Relay / LED Operation .......................................C-12

System Reset Problems -- IDNet Class A Trouble .................................C-12

System Reset Problems -- Lengthening Reset Timer for Networked

Systems ...................................................................................................C-12

Custom Control Problems Invalid Opcode for IPHOTO or RPHOTO...C-12

Appendix D. Troubleshooting Fiber Optic Links

Introduction.............................................................................................. D-1

In this Appendix....................................................................................... D-1

Overview...................................................................................................... D-2

Introduction.............................................................................................. D-2

Class A LED Displays ................................................................................. D-3

Class B LED Displays ................................................................................. D-5

Introduction.............................................................................................. D-5

Index

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1-1

This chapter contains two flowcharts, one containing the 4010’s power up

sequence and one that can be used to troubleshoot AC power problems.

Be aware of the following when using these flowcharts.

• The power up sequence occurs quickly. On a properly functioning

system, some phases of the power up sequence (for example, the span of

time during which the boot software revision is displayed) appear on the

Liquid Crystal Display (LCD) for only a few seconds. It may be necessary

to run the power up sequence several times, as you read the flow chart, to

properly interpret what is happening.

• You can skip these flowcharts if your system has powered up correctly

and is displaying a trouble message on the LCD. Refer to Chapter 2 for

descriptions of the 4010’s trouble messages.

This chapter discusses the following topics:

Topic See Page #

Initial Power Up Flowchart 1-2

AC Power Flowchart 1-4

Chapter 1

Power Up Flowcharts

Introduction

In this Chapter

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1-2

System Displays:

"1.02.xx"

System Displays:

Crash Code A?

System Displays:

Any other

Crash Code

Check cable running from keypad to

SFIO Board.

Replace SFIO Board

System Displays:

"Link Scan" followed by

"Code Scan

C123456789A"

System Displays:

"Warm Start Trouble"

Press ACK Key

AC Power LED ON

System

Displays:

Continuos Link Scan/

Code Scan Loop?

Bin File Corrupt, Damaged, or Missing

Replace BIN File or Replace SFIO.

See Note 4.

No Other Troubles or

Crash Codes Present

System Displays:

Crash Codes

See

AC Power

Flowchart

YES

NO

YES

NO

YES

NO

YES

NO

Do Additional Troubles

Appear?

NO

Do Crash Codes Appear?

Refer to Crash Codes in Chapter 3

Refer to Trouble Descriptions in

Chapter 2

System Displays:

"System is Normal"

YES YES

Refer to

Crash Codes

in Chapter 3

NO

YES YES

YES

System Displays:

CFIG Format Mismatch

(~ 10 Seconds)

Versions of Programmer

and BIN File do not match.

See Note 3 Below.

YES

NO

See Note 2

See Note 1

Initial Power Up Flow Chart

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1-3

Note 1: When the system displays “1.02.xx”, this indicates the revision level of the boot software and does not

indicate the revision level of the panel’s BIN file. Refer to “Determining the BIN File Software Revision,” in

Appendix C of this manual for additional information.

Note 2: Revision 1 systems containing greater than 175 TrueAlarm isolator devices may reboot at this point. If this

occurs, upgrade the BIN file and programmer software to Rev. 2. Refer to Appendix A.

Note 3: Keep the following in mind about mismatched CFIG and BIN files:

- If a Rev. 2 job (CFIG) is downloaded to an SFIO board containing a Rev. 1 BIN file, the system reverts to a

Rev. 1 factory default job.

- If a Rev. 1 job (CFIG) is downloaded to an SFIO board containing a Rev. 2 BIN file, the system reverts to a

Rev. 2 factory default job.

Note 4: The SFIO board must be factory adjusted, tested, and loaded with the latest version of BIN file prior to

shipment. If a new SFIO board is received in the field and there is no BIN file loaded on it (i.e., a system with a

new SFIO enters a continuous link scan/code scan loop), this indicates that the board has not been factory adjusted

and tested. Order a new SFIO board, call Service Support to report the problem, and refer to Appendix B of this

manual for information on brownout potentiometer adjustment.

Note 5: The BIN file is available on the FTP site, the Technical Services Intranet site, or by ordering

Simplex Part # 741-108.

Initial Power Up Flow Chart, Continued

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1-4

Meter AC Power

@ Panel's AC

Terminal Block.

AC Power Less

than 103 VAC?

NO

Contact Individual / Organization

Responsible for Building Electrical

System

Brownout Adjustment

Potentiometer Correctly

Positioned? Refer to

Appendix B.

NO

Adjust Brownout Potentiometer.

Note:

Read Appendix B for

Adjustment Procedure.

YES

Meter DC Power

@ Terminals H1 and H2

DC Power 21-32 VDC?

YES

NO

Check and Replace (if necessary)

Transformer and Bridge Rectifier.

Refer to Appendix B.

AC Power Flowchart

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2-1

Trouble messages are the primary means by which the system indicates that a

problem has occurred.

This chapter organizes trouble messages by major system components. For

example, the section on IDNet troubles contains trouble messages related to

IDNet points, as well as trouble messages for the IDNet channel itself.

This chapter discusses the following topics:

Topic See Page #

NAC Troubles 2-2

Power Supply Troubles 2-4

IDNet Troubles 2-8

RS-232/Modem Troubles 2-11

SDACT Troubles 2-12

Network Troubles 2-13

24 Point I/O Troubles 2-14

LCD Troubles 2-15

4009 IDNet NAC Extender Troubles 2-16

Digital Pseudo Point Troubles 2-17

Chapter 2

Interpreting Trouble Messages

Introduction

In this Chapter

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2-2

Table 2-1. NAC Card and Point Troubles

Type Trouble Message Possible Causes / Troubleshooting

NAC Circuit: SIG1

NAC Circuit: SIG2

NAC Circuit: SIG3

NAC Circuit: SIG4

Remove the field wiring from the NAC. Connect a 10K EOL resistor to

the NAC terminal on the panel and see if the trouble clears. Do one of

the following depending on whether the trouble clears.

• If the trouble does not clear, replace the SFIO board.

• If the trouble clears, there is a short or open somewhere on the field

wiring running between the NAC terminals on the SFIO and the

notification appliances.

AUX Circuit: AUX1 NAC Card Relay 1 status and configuration.

NAC

Point

Troubles

AUX Circuit: AUX2 NAC Card Relay 2 status and configuration.

Missing Card

Check the baud rate set on the SFIO. This trouble indicates that the

baud rate may be set to some value other than 9600, which is required

for normal operation.

Set the baud rate to 9600, as shown below.

OFF LINE

Black indicates switch

p

osition

9600

19,200

Wrong Card

This trouble indicates that the NAC card returned a card type as

something other than a NAC card type. Indicates either:

• Another slave card (LCD Annunciator, 24 Point I/O, RS-232, DACT,

or 4120 Network) has a card address of 1.

• The SFIO board is bad.

NAC

Card

Troubles

NACs 1 & 2 Class A

or

NACs 3 & 4 Class A

Check the following:

• Verify that a Class A adapter card is actually installed. This error

occurs if the NAC’s device type is Class A and the adapter card is

not installed.

• Power down the panel, remove the Class A card and reseat it in the

header on the NAC. Check to see that the pins of the Class A card

are properly seated in the header on the NAC card and power on

the panel. If the trouble does not clear, power down the panel

again and swap another Class A card in place of the suspect card.

If the problem still occurs, replace the SFIO board.

• Check the field wiring for opens and shorts.

Continued on next page

NAC Troubles

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2-3

Table 2-1. NAC Card and Point Troubles (continued)

Type Trouble Message Possible Causes / Troubleshooting

NAC

Card

Troubles

NAC 1 Signal Power

NAC 2 Signal Power

NAC 3 Signal Power

NAC 4 Signal Power

Indicates a power trouble on the NAC. Check the following:

• Check the load on the NAC in question while it is in the alarm state.

The load on each NAC must not exceed 2A. The SFIO board has

overcurrent protection for each NAC. An overloaded NAC trips this

protection and displays a NAC Signal Power Trouble for the circuit.

Unless the circuit is grossly overloaded, you should have several

seconds to measure the voltage before the protection trips. Measure

the current in either one of the following ways:

- Current Draw for a Single NAC. Use a DC ammeter, connected

in series with the load, to measure the load.

- Current Draw for all NACs. Measure the voltage across R150,

which is located above the LCD on the left-hand side of the SFIO.

Divide the measured voltage by .025. The result is the sum of all

NAC and auxiliary power loads.

• If the problem is with NAC 3 or 4, and they are powered by the 4010’s

Expansion Power Supply (EPS), check the following:

- Verify that the red shunt has been removed from connector P13

on the SFIO board.

- Verify that the red (power) harness is connected to P1 on the

EPS and P13 on the SFIO board. Verify the white harness

(communication) is connected to P14 on the SFIO and P2 on the

EPS.

- Remove the harness and visually inspect each female pin on

both harness connectors. Make sure that none of the pins is

pushed back into the connector. Gently tug on each wire at the

back of the connector. If a wire pulls out from the connector,

re-insert it until the pin clicks back into place. Meter each wire for

continuity.

- Verify that no circuit draws more than 2A.

+

2

-

1

+ - + -

NAC Troubles, Continued

P1 (Red

Harness)

P2 (White

Harness)

P13 (Red

Harness)

P14 (White

Harness)

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2-4

Table 2-2. Power Supply Troubles

Type Trouble Message Possible Causes / Troubleshooting

Missing Card

Indicates that the Power Supply card is not communicating with the

master.

• Check the baud rate set on the SFIO. This trouble may indicate

that the baud rate is set to some value other than 9600, which is

required for normal operation.

Set the baud rate to 9600, as shown below.

OFF LINE

Black indicates switch

p

osition

9600

19,200

Power

Supply

Card

Wrong Card

Indicates that the Power Supply card returned a card type as something

other than a Power Supply Card type. Indicates either:

• Another slave card (LCD Annunciator, 24 Point I/O, RS-232, DACT,

or 4120 Network) has a card address of 2.

• The SFIO board is bad.

AC Power

Indicates AC line voltage is too low for proper system operation. Use a

meter to verify that the AC circuit is supplying power to the panel. This

circuit’s voltage must be 120 VAC +10% / -15%.

If the circuit supplying power to the panel has sufficient voltage, check

the adjustment of the AC Voltage Brownout Potentiometer. See

Appendix B of this document.

Power

Supply

Points

Expansion Power Supply

Indicates an Expansion Power Supply (EPS) problem. Try the

following:

• Verify that the AC circuit to which the power supply connects is

supplying 120 VAC (+ 10% / - 15%).

- If voltage is present, suspect the EPS transformer, the EPS

bridge rectifier, the connectors, or the harness running from the

EPS to the SFIO. Refer to Appendix B for information on

troubleshooting these components of the EPS.

- If no voltage is present, check the AC circuit feeding the panel.

• Verify that the black battery wire on the EPS connects to the – Batt

terminal on the 4010. Even if you are not using battery backup for

the EPS, you must connect the black wire to the – Batt terminal.

Continued on next page

Power Supply Troubles

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2-5

Table 2-2. Power Supply Troubles (continued)

Type Trouble Message Possible Causes / Troubleshooting

Power

Supply

Points

Positive Earth Ground

(Fault condition between

+24 V and Earth)

Negative Earth Ground

(Fault condition between 0V

and Earth)

Run the Earth Fault search diagnostic. If the results of the Earth Fault

search do not isolate the source of the fault, try the following:

• Disable each NAC one at a time, checking each time to see if the

fault clears.

• Disconnect the AUX power from the panel. Check to see if the fault

clears.

• Disconnect the N2 communications from the panel. Check to see if

the fault clears.

If the fault is intermittent, use the Earth Fault Latch, located in the

Function menu, to silence the fault until the intermittent problem can be

isolated and fixed. Note: After fixing the problem, you will need to

perform a system reset to clear the Earth Fault Latch.

If a negative ground is isolated to the dual RS-232 card and one port of

this card attaches to a DC-powered printer and the other port connects

to an AC-powered CRT, upgrade 565-810 to Revision A1 or greater.

You can also remove jumpers P17 and P18 from this card, if ground

detection is not required.

Power

Supply

Points

Expansion Power Supply

Battery

Check the connection of the wires running from the battery to the

expansion power supply, as shown in the illustration below.

+

2

-

1

+ - + -

BLACK

RED

BLACK

RED

Continued on next page

Power Supply Troubles, Continued

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2-6

Table 2-2. Power Supply Troubles (continued)

Type Trouble Message Possible Causes / Troubleshooting

Battery Low

Indicates the battery voltage is low (less than 22.8 V), battery standby

is running low, and action is required.

Note that this may or may not indicate a problem. Do the following:

• Note the time of the Battery Low event and determine if the battery

has charged since the event occurred. If the battery is charging,

allow it to charge for a full 48 hours and then check the voltage of

each battery separately.

• If this event occurs without an AC Power fail (check the panel’s

history log for AC power failure events), suspect either bad

batteries (i.e., won’t hold a charge) or a battery charger problem.

See the battery charger troubleshooting in the “Battery

Depleted/Disconnected” trouble.

Battery

Depleted/Disconnected

Indicates the battery has a voltage less than 19.5 V. Do the following:

• Check the voltage at the battery terminal block on the SFIO board.

The voltage should be 27.6 VDC (+/- 200 mV). If voltage is

present, but less than 27.6 VDC, use R256 to adjust the charger

voltage. See “Battery Charger Trouble” description later in this

section.

• Check the fuse and replace if necessary.

• Check the voltage of each battery separately from the other

battery. If one battery is good and the other is bad, replace both

batteries. (Note: Batteries are always replaced as a set.)

Power

Supply

Points

Battery Low Cutout

This trouble only occurs if the Depleted Battery system option is

enabled. Indicates the battery has reached a depleted state, and the

system will function in one of two ways:

• Shut the system down. This is the ULC-required operation for

Canada. Depleted Battery system option requires a special wiring

harness to function in this way.

• When an alarm occurs, the system does not energize the panel’s

NAC circuits. This functionality occurs when the Depleted Battery

option is enabled, but the special harness is not used.

Continued on next page

Power Supply Troubles, Continued

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