Elo TouchSystems LD9000 Series User manual

Touchmonitor User Guide

1529L 15” LCD Desktop Touchmonitor, 3000 series

(Optional Magnetic Stripe Reader, Barcode Scanner,

Customer Display and Biometric available)

* Shown with optional peripherals

Elo Touchmonitor

User Guide

15" LCD Desktop

1529L

Revision E

P/N 008603E

Elo TouchSystems.

1-800-ELOTOUCH

www.elotouch.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a

retrieval system, or translated into any language or computer language, in any form or by

any means, including, but not limited to, electronic, magnetic, optical, chemical, manual,

or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems

makes no representations or warranties with respect to the contents hereof, and specifi-

cally disclaims any implied warranties of merchantability or fitness for a particular purpose.

Elo TouchSystems reserves the right to revise this publication and to make changes from

time to time in the content hereof without obligation of Elo TouchSystems to notify any

person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo

TouchSystems.

Other product names mentioned herein may be trademarks or registered trademarks of

their respective companies. Elo TouchSystems claims no interest in trademarks other

than its own.

Chapter 1

Introduction 1

Product Description ................................................. 1

Detailed LCD Display Performance

Requirements .......................................................... 2

Customer Display .............................................. 3

Serial Version ................................................. 3

Fingerprint Reader ............................................ 3

Theory of Operation ....................................... 4

Sensor Specifications ..................................... 4

Credit Card Reader ........................................... 4

Barcode Scanner .............................................. 4

Omni-directional scanner................................ 4

Single scanner ................................................ 5

Six Port USB Hub ............................................. 5

External 12 VDC Power Supply ........................ 5

Chapter 2

Installation and Setup 7

Unpacking Your Touchmonitor. ............................... 7

Product Overview .................................................... 8

Main Unit ........................................................... 8

Rear View .......................................................... 8

Side View .......................................................... 9

Base Bottom View ............................................. 9

Kensington™ Lock ............................................ 10

USB Interference Connection ................................. 11

Remove the back cover .................................... 11

Replace the cable cover .................................... 16

USB/Serial Interference Connection ....................... 17

Remove the back cover .................................... 17

Replace the cable cover .................................... 23

Optimizing the LCD Display .................................... 24

Installing the Peripheral Device Drivers .................. 24

Finger Print Reader ........................................... 24

Magnetic Stripe Reader .................................... 25

Testing the USB MSR Keyboard Emulation ... 25

Testing the USB-HID Class MSR .................... 25

Convert MSR from HID to Keyboard

emulation ........................................................ 25

Convert MSR from Keyboard emulation to

HID ................................................................. 26

Rear Facing Customer Display ......................... 26

Barcode Scanner .............................................. 27

Installing the Touch Driver Software ....................... 29

Installing the USB Touch Driver ........................ 30

Installing the USB Touch Driver for Windows

XP, Windows 2000, Me, 98 .............................. 30

Chapter 3

Operation 31

About Touchmonitor Adjustments ....................... 31

15” LCD Function Key ......................................... 32

Controls and Adjustment ............................... 33

OSD Lock/Unlock ....................................... 33

Power Lock/Unlock .................................... 33

OSD Menu Functions ................................. 33

OSD Control Options ................................. 34

Brightness .................................................. 34

Contrast ...................................................... 34

Saturation, Hue, Flesh Tones ..................... 34

Phase ......................................................... 34

Auto Adjust ................................................. 34

OSD Left/Right ........................................... 34

OSD Up/Down ............................................ 34

Clock .......................................................... 34

Color Temperature ..................................... 34

Current Input .............................................. 34

OSD Position .............................................. 34

Language ................................................... 35

Recall Defaults ........................................... 35

Input Timeout ............................................. 35

Power-Save (No Input) .............................. 35

Power LED Display & Power Saving ............. 35

General Power Saving Mode ..................... 35

Display Angle ...................................................... 35

Controls and Adjustment ..................................... 37

OSD Lock/Unlock .......................................... 37

Power Lock/Unlock ....................................... 37

OSD Menu Functions .................................... 37

OSD Control Options .................................... 38

Brightness .................................................. 38

Contrast ...................................................... 38

Saturation, Hue, Flesh Tones ..................... 38

Phase ......................................................... 38

Auto Adjust ................................................. 38

OSD Left/Right ........................................... 38

OSD Up/Down ............................................ 38

Clock .......................................................... 38

Color Temperature ..................................... 38

Current Input .............................................. 38

OSD Position .............................................. 38

Language ................................................... 38

Recall Defaults ........................................... 39

OSD Timeout .............................................. 39

Input Video Select ...................................... 39

Volume ....................................................... 39

Chapter 4

Troubleshooting 41

Solutions to Common Problems ......................... 41

Appendix A

Native Resolution 43

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Contents Contents

Contents

Appendix B

Touchmonitor Safety 45

Care and Handling of Your Touchmonitor ........... 46

Appendix C

Technical Specifications 47

Touchmonitor Specifications ......................... 48

AccuTouch Touchscreen

Specifications ................................................ 49

IntelliTouch Touchscreen

Specifications ................................................ 50

Infrared Touchscreen

Specifications ................................................ 51

Acoustic Pulse Recognition

Specifications ................................................ 52

15” LCD Touchmonitor

(1529L-XXXA-1-XX-G) Dimension ................ 53

15” LCD Touchmonitor

(1529L-XXXA-1-XX-T-G) Dimension ............ 53

Regulatory Information 55

Warranty 59

Index 62

C H A P T E R

1

INTRODUCTION

Product Description

The 1529L is a retail terminal designed to present information to the operator and the

customer. The 1529L is available in serial and USB versions or combo touch monitor.

The 1529L consists of a 15.0” LCD main display with a touchscreen and the following

optional peripherals: customer display, vacuum fluorescent display (VFD) Customer

Display, fingerprint reader, barcode scanner, credit card reader, and a 6 port USB (USB

version only) Hub. The main display element is a 15.0 inch diagonal XGA resolution

(1024 x 768) LCD display. The main display will consist of an LCD Display and

touchscreen. Four types of touchscreens can be selected in the 1529L as options. They

are AccuTouch, Intellitouch, and carrollTouch and Acoustic Pulse Recognition.

The fingerprint reader translates illuminated images of fingerprints into digital code for

further software processing, e.g. enrollment (fingerprint registration) and verification

(authentication of registered users). The fingerprint reader uses the SEIR method and

CMOS image sensor to capture high contrast, high resolution fingerprint images. A se-

ries of algorithms extracts minutiae data from the image, mapping the distinguishing

characteristics of fingerprint ridge ends, splits, dots, and arches. To identify or verify a

fingerprint, a proprietary matching algorithm compares the extracted minutiae points

from the input fingerprint on the optical module to a previously stored sample. The

entire matching process takes roughly one second. There is a fingerprint reader avail-

able in the USB version of the 1529L.

1-1

The credit card reader reads all three stripes on a standard credit card or drivers license.

The credit card is read by sliding the credit card, stripe side toward the display through

the credit card reader forward or backward. There is a USB credit card reader only.

The Hub provides 4 internal USB ports to be used by the credit card reader, the finger-

print reader or barcode scanner, the touchscreen, and the customer display. The hub also

supplies two USB ports to the outside of the back of the 1529L for external use. The hub

is only used by the USB version of the 1529L. The 1529L is powered by a universal AC

power source or 12 VDC from external power source.

The barcode scanner comes in two different configurations. The first is a high-end

omni-directional scanner, which is also capable of reading 2-D barcodes. And the sec-

ond is a lower cost, yet efficient, 1-D scanner. Both scanners run on a USB interface.

Detailed LCD Display Performance Requirements

15 inch TFT LCD Display Panel

Display Format 1024 x 768

Display area 15” 304.1mm(H) x 228mm(V)

Pixel Pitch 15” 0.297mm(H) x 0.297mm(V)

Contrast Ratio 400:1 typical

Brightness

LCD 350 cd/m

2

(Typical)

AccuTouch 280 cd/m

2

(Typical)

IntelliTouch 322 cd/m

2

(Typical)

CarrollTouch 322 cd/m

2

(Typical)

Surface Capacitive 298 cd/m

2

(Typical)

Acoustic Pulse Recognition 322 cd/m

2

(Typical)

Accutouch Transmission 82% typical

IntelliTouch Transmission 92% typical

IR Touchscreen Transmission 92% typical

Surface Capacitive Transmission 84% typical

Acoustic Pulse Recognition 92% typical

Response Time Tr=4 msec/Tf=12msec typical

Display Color 16.2 million colors, 6 Bit with dithering

Vertical Viewing Angle Typical Vertical Viewing Angle: 60deg(looking down)/40 deg(lookingup)

@ CR>=10

Horizontal Viewing Angle Typical Vertical Viewing Angle: 60deg(looking down)/60 deg(lookingup)

@ CR>=10

1-2 Elo Touchmonitor User Guide

Customer Display

The Customer Display is a twenty character two line vacuum fluorescent display (VFD).

It consists of a VFD and VFD controller.

Serial Version

Optional Parameters

Characters per row 20

Number of rows 2

Character 5x7 dot matrix

configuration

Character Height 9.5mm

Character width 6.2mm

Character ASCII

configuration

Character color Blue green

MTBF 300,000 hours

Fingerprint Reader

There is a fingerprint reader in the USB version only.

General Description-FDU01B is a PC peripheral FRD (Fingerprint Recognition Device)

for USB (Universal Serial Bus) connections.

1-3

Specifications

Sensor SecuGen FOR

Image Capture Speed 600ms/frame

Image Transfer Speed 500Byte/ms

Pixel Resolution 356x292

USB Signaling Type Full Speed Type

Theory of Operation

The USB host initiates communication with the FDU01 using operation commands

(Sensor LED On, Fingerprint Capture Start and Stop). Fingerprint data are then cap-

tured by the CMOS sensor at a total image size of 356 x 292 with 8-bit gray level. The

image frame transfer speed is 500 bytes/ms. It takes about 600 milliseconds to send one

frame of image data over USB protocols. FDU01 uses the SecuGen FOR (Fingerprint

Optic Reader).

Sensor Specifications

Sensor CMOS Image Sensor

Resolution 500dpi

Verifying Time <1sec

Image Capture Error Rate <0.1%

Life Time Typically 40,000Hrs

Credit Card Reader

There is a USB credit card reader only. The USB version is available in HID and Key-

board emulation versions. The reader reads all three stripes on a standard credit card or

drivers license.

Reference Standards-Conform to International Standards Organization, American National Standards

applicable standards Institute, California Drivers License, American Association of Motor

Vehicle Administrators

Message Format ACCII

Card Speed 3 to 50 IPS

MTBF Electronics 125,000 hrs; Head 1,000,000 passes

Barcode Scanner

Omni-directional scanner:

1. Ability to read 1D codes with a 360º rotation, eliminating the need to orient the

scanner in the field of view

2. Scan angle

Minimum horizontal: 34º ± 1.5º

Minimum vertical: 12.5º ± 1.5º

3. Ability to read 2-D barcodes (PDF417, Micro PDF)

4. Ability to read damaged or poorly printed barcodes

1-4 Elo Touchmonitor User Guide

5. Effective form factor; ability to be mounted on side of ET1529L

6. USB interface that complies with USB 2.0 standards

7. USB bus powered

8. Easy communication between host and scanner

9. Visible laser diode operating at 650nm

10.600+ scans/sec

1-D scanner:

1. Ability to read 1-D codes

2. Scan angle

Minimum: 47º ± 3º

3. Low cost solution

4. Effective form factor; ability to be mounted on side of ET1529L

5. USB interface that complies with USB 2.0 standards

6. USB bus powered

7. Easy communication between host and scanner

8. Visible laser diode operating at 650nm

9. 100+ scans/sec

Six Port USB Hub

The Hub provides 4 internal USB ports to be used by the credit card reader, the finger-

print reader, the touchscreen, and the customer display. The hub also supplies two USB

ports to the outside of the back of the 1529L for external use. The hub is only used by the

USB version of the 1529L. The hub meets the following requirements:

Specification

Full compliance with USB specification 1.0, 1.1 and HID Class Definition Rev 1.0.

Hub shall be self powered

Hub shall provide 2 external and 4 internal downstream ports with individual port over

current detection, protection and recovery. Supports both Open Host Controller Inter-

face (OHCI) and Universal Host Controller Interface (UHCI).

Supports Suspend and Resume operation.

Bus fault detection and recovery.

External Power Supply

The 1529L shall be powered by a universal AC power source or 12 VDC from external

power source. The power supply shall provide the following capability:

AC power: Input voltage 85 to 265 vac

Input frequency 47 to 63hz

DC power: Input voltage 12 vdc

Input line and load regulation +/-2%

1-5

1-6 Elo Touchmonitor User Guide

C H A P T E R

2

INSTALLATION AND SETUP

This chapter discusses how to install your LCD touchmonitor and how to install Elo

TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following items are present and in good condition:

Touchmonitor USB Cable Video cable

Power cable US/Candian European power cable

DVI cable Speaker CD and Quick Install Guide

2-7

Product Overview

Main Unit

Note: Shown with optional Biometric & MSR.

Rear View

Note: Shown with optional Rear Facing Customer Display.

2-8 Elo Touchmonitor User Guide

Side View

Base Bottom View

2-9

or

Kensington

TM

Lock

The Kensington

TM

lock is a security device that prevents theft. To

find out more about this security device, do to http://www.

kensington.com.

2-10 Elo Touchmonitor User Guide

USB Interface Connection

Your touchmonitor comes with only one touchscreen connector cables: USB cable. (For

Windows 2000, Me and XP systems only.)

To set up the display, please refer to the following figures and procedures:

Remove the Cable Cover

The cables are connected at the back of the monitor.

cable cover

To remove the cover, grasp the lip of the cover and pull towards you until it snaps off.

2-11

CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the

computer and touchmonitor are turned off.

NOTE Before connecting the cables to the touchmonitor, route all the cables through

the hole in the second as shown in the picture above.

2-12 Elo Touchmonitor User Guide

The following illustrations guide you step by step in connecting your touchmonitor

using a USB cable connection.

Power cord

Connect one end of the power cord to the monitor and the other end to wall.

Connect the power cable to the power port in the monitor.

2-13

Video cable

Connect one end of the video cable to the rear side of computer and the other to the

LCD. Tighten by turning the two thumb screws clockwise to ensure proper grounding.

You can select DVI video cable or D-SUB15 video cable.

DVI cable

2-14 Elo Touchmonitor User Guide

Speaker cable

Connect one end of the speaker cable to the speaker port in the computer and the other

end to the port in the monitor.

2-15

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