Datakom iPECS eMG80 Quick Reference Manual

eMG80 | Quick Reference Guide

iPECS eMG80

System Key Features Guide

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eMG80 | Quick Reference Guide

eMG80

Quick Reference Guide

To Make an Outside Call

To Answer a Call

To Transfer a Call

To Intercom

To Place a Call on Hold

• LiftHandsetanddial9fornextavailablelineanddialnumber.(dial 

0forreception)

• Orjustdial9anddesirednumberandtalkhandsfree/lifthandset

• Orrepeatabovebutpressdesiredlinekey

• Whenthephoneisringing,liftthehandpieceorpresstheSPEAKER

keyforhandsfree

• Topickupacallthatisnotringingonyourphonepresstheflashing 

LINE key,orpressthePICKUPsoftkey

• WhileonCallpressTRANS/PGMbutton(FLASHbuttonorRECALL/R

onAnalogue)

• DialtheStationnumber

• AnnounceCall&Hangup

• Alternativelypresspre-programmedflexiblebutton,announceand

hangup

• LifthandsetorpressSPEAKERbutton

• DialtheStationnumber

• PresstheHOLD/SAVEbutton

• Onceforsystemhold(allhandsetshaveaccesstothecall)

• Twiceforexclusivehold(onlypickupcallfromtheoriginatinghandset)

eMG80 | Quick Reference Guide

To Page

Call Log

To Park a Call

To Retrieve Parked Call

Call Wait (Camp On)

Answer a Call Wait (Camp On)

• LiftreceiverorpresstheSPEAKERbutton

• Dialtherequiredpagingcode(seebelow)

• Hanguponceyouhavefinishedthepage

• 501-535–InternalPageZone

• 543–InternalAllCall

• 544–MeetMe

• 545–ExternalZone1

• 546–ExternalZone2

• 547–ExternalZone3

• 548–ExternalAllCall

• 549–AllCall(Pagezoneswillneedprogramming)

• PresstheLOG softkeyorCALL LOGbutton,scrollthroughlast100di-

allednumbersusingthenavigationbuttons

• PressSEND softkeyortheOKbuttontodial

• Dial552fromanyhandsettoinitiateLastnumberredial

• PressTRANS/PGMbutton(FLASHbuttonorRECALL/RonAnalogue)

• DialParkinglocationnumber(601~619)

• HanguporpressSPEAKERbutton

• Lifthandsetonanystation(orpressSPEAKERbutton)

• DialParkinglocationnumber(601~619)

• Dialaninternalnumber

• Getbusytoneandpressthe*button.

• Ifthecalledpartyanswersyoucanspeakwiththemorsimplytransfera

calltothem.

• AfterhearingCallWait(CampOn)tonepresstheflashingHOLD/SAVE

button.

• Yourexistingcallerisplacedonhold.

• Whenyouhavefinishedspeakingyouwillreturntotheoriginalcaller

whenthesecondcallerhangsup.

TIP:ItispossibletoassignaflexiblebuttonasCAMPON.

eMG80 | Quick Reference Guide

Call Forward

Call Forward Options

• Dial554fromyourhandsetorpresstheSPEAKERbuttonfollowedbythe

DNDbutton.

• Selectaforwardoptionasperbelow.

• (Example:Selectoption4,Busy/NoAnswer)

• Selectthedestinationappropriatetothecallforwardtype.(Toselectthe

integralmessagingcardpress#-youwillneedpermissiontousethis

application).

• Tocancelthecallforwarddial554,#.

• Followaboveinstructionsoralternatively:

• Pressthe[SPEAKER]button.

• Pressthe1stofthesoftkeyswithFWD aboveitonthedisplay.

• Selectaforwardoptionasperbelow.

• Example:Selectoption4,Busy/NoAnswer)

• Selectthedestinationappropriatetothecallforwardtype.

• Tocancelthecallforwarddial554,#.

• 0–Follow-Me(Toforwardcallsfromyourextensiontoatemporaryloca-

tion.Theforwardisactivatedatthetemporarylocation.Avalidauthorisa-

tioncodewillberequired).

• 1–Unconditional(Thisoptionallowsyoutoforwardallcallsimmediately

toaStation,HuntGrouportheintegralVoiceMessagingcard).

• 2–Busy(Destinationoptionsareasperoption2.Callswillonlyforward

whenyouarebusy–onthephone).

• 3–NoAnswer(Destinationoptionsasperoption1.Callswillonlyforward

whena‘No-Answer’timerexpires.Thelengthofthetimeisdeterminedby

aqualifiedSystemAdministrator).

• 4–Busy/NoAnswer(Combinesoptions2&3.Mostpopular,especially

whereVoicemailisused).

• 5–Off-Net(Thisallowsyoutoforwardyourphoneunconditionallytoa

remotelocationsuchasMobileorhomephoneusingaspeeddial).

• 0–RemoteFwd

• #-Allowsyoutocancelanycallforward

Itispossibletoforwardyouphoneinanumberofways.Theoptionsavailable

are:.

Cancel Call Forward

• Dial554

• Thenpressthe#button

eMG80 | Quick Reference Guide

Group Pick-Up

Differential Ring for Individual Station

Program Station/System Speed Dial

Use Speed Dial

Station Name Program

• PressPICKUPsoftkeybeforeliftingthehandpiece

• Liftanyhandsettotalkortalkhandsfree

• Thiswillanswerthelongestringingcallandwillonlypickupcallsthat

areprogrammedinyourgroup

• Tosetdifferentring

• PressTRANS/PGMbutton

• Dial11

• Dial1to16tochoosetheringtone

• PressHOLD/SAVEbuttonorOK

• PresstheTRANS/PGMbutton.(Thiswillneedtobedonefromthemain

attendantphoneforsystemspeeddials)

• PresstheSPEEDbutton

• Dialthenumberofthespeeddialbinyouwishtostore000-099

• (station)or20000-31999forsystemspeeddials

• Entertherequiredspeeddialnumberandenter9foranoutsideline.

• Entertherequiredtelephonenumber.Press HOLD/SAVE

• Enterthenameaspercharacterentrychartatbottomofthisguide

• PresstheHOLDbutton.

• Lifthandsetand/or

• PressSPEEDbutton(558onAnalogueorhandsetswithoutSPEED

key)

• Dialspeedbinnumbere.g.20000

• PressTRANS/PGM button

• Dial74

• EnterinStationnamelabelusingcharacterentrychartatbottomofthis

guide

• PressHOLD/SAVEbuttonwhendone

eMG80 | Quick Reference Guide

Global Station Name Program (System Attendant)

Use SPEED Dial by Name & Station Name

• PressTRANS/PGM button

• Dial071

• Enterthestationnumberyouareprogramming

• EnterinStationnamelabelusingnumberchartonlastpage

• PressHOLD/SAVEbuttonwhendone

• PressSPEEDsoftkey

• SelectcorrespondingnumberforthePhoneBook

• 1.PRIVATE DIRECTORY(StationSpeed)

• 2.PUBLIC DIRECTORY(SystemSpeed)

• 3.VIEW STATION NAME(StationList)

• DialLetterusingthenumberchartand/orscrollupanddownusing

eitherthevolumekeyornavigationdial.

• SelectStationorSpeedbinbypressingSENDsoftkey,OKorHOLD/

SAVEButtons

Making a Conference Call

Using a Headset

Do Not Disturb

• Dialfirstparty

• Press CONF softkeyorbutton

• Pressnextparty(lineorextension)

• Continueabovestepsuntilallpartiesareconnected

• PressCONFsoftkeyorbuttontwicetocommenceconferencecall

• PressHEADSETbutton

• ouwillnowbeabletoansweracallusingtheSPEAKERbuttonandyou

arealsoabletohangupcallsusingtheSPEAKERbutton.

• Press DNDbutton

• Dial553

• Repeattoremove

• PressTRANS/PGM button

eMG80 | Quick Reference Guide

Change System Date and Time (System Attendant Only)

System Night Switch (System Attendant Only)

Program Flexible Button

To Erase Flexible Button

Useful Feature Dialling Codes

• Dial041

• Promptsfordateentry(MM/DD/YY)

• Dialdatee.g.120116(1stDecember2016)

• PressHOLD/SAVEorOKbutton

• Promptstimeentry(HH:MM)

• Dialtimee.g.1315(01:15pm)

• PressHOLD/SAVEorOK button

• Thischangesthewaythetelephonesystemwillbehaveforincoming

callsifsetupbyyourtechnician

• PressDND buttontobringupamenu

• PromptSelectRingMode(1-5)

• Thendialthenumbernexttothefollowingoptions

• 1.Day(Normaldisplay)

• 2.Night

• 3.Timed(setbytechnician)

• 4.AutoRingMode(setbytechnician)

• 5.Scenario(setbytechnician)

• PressHOLDtoset

• PressTRANS/PGMbutton

• Pressflexiblebuttontoprogram

• Dialfeaturee.g.StationNo.(200),groupnumber(626)ordesiredcodes

(listbelow)

• PressHOLD/SAVEbutton

• PressSPEAKERbuttontoexit

• PressTRANS/PGMbutton

• Pressflexiblebuttontoprogram

• PressHOLD/SAVEbutton

• Allcallpage-549

• Lastnumberredial-552

• Callforward-5541+extnnumber

• Donotdisturb-553

• Callpickup-566

eMG80 | Quick Reference Guide

Auto Attendant

To Delete a Greeting

Using Comfort Messages

• PresstheTRANSFERkey

• Dial06

• Enterthemessagenumber

• PresstheTRANS/PGMkey

• Dial06

• Dialthemessagenumber,yourmessagewillthenstartplaying

• PresstheSPEEDbuttonwhilethemessageisplayingtodeleteit

• Pressthe# keytostartrecording,recordyourmessageafterthebleep

• OnceyouhavefinishedyourrecordingpresstheHOLD/SAVEkeyto

storeyourselection.

Using the Auto Attendant Feature

Whenprogrammedyoursystemcanbeusedtoanswercallsfrontend.This

meansthatwhencallersringin,insteadofyouansweringtheircall,theywill

hearamessagegivingthemtheoptiontodialtheextensionnumberthey

require,forexampledial1forsales,2foraccountsandsoon.

Youwillneedtoknowthe“binnumber”inwhichyourannouncementsare

recorded

To record your greeting you will need to:

(Ifthereisalreadyamessagerecorded,thenitwillautomaticallybeplayedto

you,thisisgenerallyagoodwayofcheckingthatyouhavedialledthecorrect

binnumber)

Whenprogrammed,comfortmessagescanbeusedtoletcallersknowthat

youhaveacknowledgedthefactthattheyarethere.Itworksbyallowing

thecallertohearafewburstsofringthenifyoucan’tanswertheminaset

amountoftimetheywillhearamessagenormallysomethinglike“allourlines

arebusyatpresent,pleaseholdandyourcallwillbeansweredshortly”.

Thesemessagesarerecordedinexactlythesamewayasabove

(seeusingautoattendant)

eMG80 | Quick Reference Guide

Using Station Voicemail

Activating a Greeting

• PressyourVMkeyordialyourVMgroup(630)followedbyyourExtension

numberandPassword(setbytechnician)

• Dial8to‘setgreetingorpassword’

• Dial1

• Tolistentoyourcurrentgreetingpress5

• Torecordnewgreetingpress7

• Atthetonerecordyourgreetingandpress#tosaveit

• PressyourVMkeyordialyourVMgroup(630)followedbyyourExtension

numberandPassword(setbytechnician)

• Dial8to‘setgreetingorpassword’

• Dial2tochangeyourpassword

• Enteryournew4digitpasswordanddial#whenyouhavefinished

• Youwillneedtodial554andselectthecorrespondingForwardandsend

itto630

• Ifyouwanttocancelanyoftheaboveinstructionsyouwillneedtodial

554and#

1. Youcanforwardallcallstoyourvoicemessagewhichmeansthatyour

phonewillnotringatall,

2.Youcanactivateyourvoicemessagetocomeonifyourarebusy,cant

answerorboth

Stationvoicemailsareverysimilartosystemvoicemailgreetingstheywill

allowcallerstohearapersonalgreetingfromyou,ifyouareengagedona

callorsimplyunavailable.

To record your personal greeting you will need to:

Onceyouhaverecordedyourgreetingyouwillthenhavetodecidehowyou

wouldlikethemessagetobeactivated,youhavetwooptions:

*PLEASEENSUREYOURPASSWORDISCHANGEDFROM

INSTALLATIONTOARANDOM4DIGITCODE*

To change your password you will need to:

Toforwardyourphone

eMG80 | Quick Reference Guide

Listening to Messages

Deleting Messages

Ifyouhavereceivedavoicemessage,your‘VM’buttonwillbelitRED

To listen to messages you will need to:

Onceyouhavelistenedtoyourmessages,todeletethemyouwillneedto:

• Eitherpressthe‘VM’keyorDial630,yourextensionnumberandpassword

(setbytechnician)andthenfollowprompts(1tolistentonewmessages)

• Dial3todeleteand#toconfirm

Character Entry Chart

Datakom iPECS eMG80 Quick Reference Manual

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