Acer Altos G310 MK2 Series User manual

Acer Altos G310 Mk2

series

Changes may be made periodically to the information in this publication without obligation

to notify any person of such revisions or changes. Such changes will be incorporated in new

editions of this manual or supplementary documents and publications. This company makes

no representations or warranties, either expressed or implied, with respect to the contents

hereof and specifically disclaims the implied warranties of merchantability or fitness for a

particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in

the space provided below. The serial number and model number are recorded on the label

affixed to your computer. All correspondense concerning your unit should include the serial

number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in

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without the prior written permission of Acer Incorporated.

Model Number: _________________________________

Serial Number: ___________________________________

Purchase Date: ___________________________________

Place of Purchase: ________________________________

Acer Altos G310 Mk2 series

User's Guide

1st Issue: February 2005

Acer and the Acer logo are registered trademarks of Acer Inc. Other companies' product

names or trademarks are used herein for identification purposes only and belong to their

respective companies.

iii

Notices

FCC notice

Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices

have an FCC logo or FCC IDE on the label. Once the class of the device is

determined, refer to the following corresponding statement.

Class B equipment

This device has been tested and found to comply with the limits for a Class B

digital device pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This device generates, uses, and can radiate radio frequency

energy, and if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this device does cause harmful interference to radio or television

reception, which can be determined by turning the device off and on, the user

is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the device and receiver

• Connect the device into an outlet on a circuit different from that to which

the receiver is connected

• Consult the dealer or an experienced radio/television technician for help

iv

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables

to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to

comply with the Class A or Class B limits may be attached to this equipment.

Operation with noncertified peripherals is likely to result in interference to

radio and TV reception.

Caution! Changes or modifications not expressly approved by

the manufacturer could void the user's authority, which is granted

by the Federal Communications Commission, to operate this

server.

Use conditions

This part complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including interference

that may cause undesired operation.

Notice: Canadian users

This Class A/Class B digital apparatus meets all requirements of the Canadian

Interference-Causing Equipment Regulations.

Laser compliance statement

The CD-ROM drive in this server is a laser product. The CD-ROM drive's

classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT

CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO

BEAM.

v

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the power outlet before cleaning. Use a soft,

moist cloth for cleaning. Do not use liquid cleaners or aerosol cleaners.

3 Do not use this product near water. Do not spill water or any other liquid

on the product

4 Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product.

5 Slots and openings on the back or bottom side of the chassis are provided

for ventilation; to ensure reliable operation of the product and to protect

it from overheating, these openings must not be blocked or covered. The

openings should never be blocked by placing the product on a bed, sofa,

rug, or other similar surface. This product should never be placed near or

over a radiator or heat register, or in a built-in installation unless proper

ventilation is provided.

6 This product should be operated from the type of power source indicated

on the label. If you are unsure of the type of power source available,

consult your dealer or local power company before use.

7 Do not allow anything to rest on the power cord. Carefully route the

power cord and any cables away from foot traffic.

8 If an extension cord is used with this product, make sure that the total

ampere rating of the equipment plugged into the extension cord does not

exceed the extension cord ampere rating. Also, make sure that the total

rating of all products plugged into the wall outlet does not exceed the fuse

rating.

9 Never push objects of any kind into this product through chassis slots as

they may touch dangerous voltage points or short out parts that could

result in a fire or electric shock.

10 Do not attempt to service this product yourself, as opening or removing

covers may expose you to dangerous voltage points or other risks. Refer all

servicing to qualified service personnel.

11 Unplug this product from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a When the power cord or plug is damaged or frayed

b If liquid has been spilled into the product

c If the product has been exposed to rain or water

vi

d If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are covered

by the operating instructions since improper adjustment of other

controls may result in damage and will often require extensive work

by a qualified technician to restore the product to normal condition.

e If the product has been dropped or the cabinet has been damaged

f If the product exhibits a distinct change in performance, indicating a

need for service.

12 Replace the battery with the same type as the product's battery we

recommend. Use of another battery may present a risk of fire or explosion.

Refer battery replacement to a qualified service technician.

13 Warning! Batteries may explode if not handled properly. Do not

disassemble or dispose of them in fire. Keep them away from children and

dispose of used batteries promptly.

14 Use only the proper type of power supply cord set (provided in your

accessories box) for this unit. It should be a detachable type: UL listed/CSA

certified, type SPT-2, rated 7A 125V minimum, VDE approved or its

equivalent. Maximum length is 15 feet (4.6 meters).

Notices iii

FCC notice iii

Class B equipment iii

Laser compliance statement iv

Important safety instructions v

1 System information 1

Product briefing 3

Processor 3

Memory subsystem 3

Storage 4

Graphics interface 4

Networking 4

I/O ports 4

Serial ATA ports 4

PCI I/O 4

Caring features 5

Product specification summary 7

2 System tour 9

System board 11

Mainboard layout 11

Jumper settings and CMOS clear 13

External and internal structure 14

Front bezel 14

Front panel 16

Rear panel 18

Internal components 20

3 Getting Started 21

Setting up the system 23

Preinstallation requirements 23

Selecting a site 23

Checking the package contents 23

System startup 24

Turning on the system 24

Turning off the system 25

Power-on problems 25

4 Configuring the system 27

Upgrading the system 29

Installation precautions 29

Contents

ESD precautions 29

Preinstallation instructions 30

Post-installation instructions 30

Opening the server 31

Before opening the server 31

To remove the side panel 32

To remove the front panel 33

Installing and removing storage devices 34

To install a 5.25-inch storage device 34

Installing and replacing the processor 36

To install the Processor 36

To install the processor fan heat sink 39

Connecting the processor fan heat sink cable 39

To remove a Processor 40

Upgrading the system memory 41

Memory configuration 41

To remove a DIMM 43

To install a DIMM 44

Reconfiguring the system memory 44

Installing an expansion card 45

To install an expansion card 45

Installing and removing a hard disk 47

To remove a hard disk 47

To install a hard disk 47

5 BIOS setup 49

BIOS setup 51

Entering BIOS setup 52

Main 54

Advanced 55

PCI Configuration 56

Boot Configuration 57

Peripheral Configuration 58

Drive Configuration 59

Floppy Configuration 61

Event Log Configuration 62

Video Configuration 63

USB Configuration 64

PCI Express Configuration 65

Chipset Configuration 66

Fan Control Configuration 67

Hardware Monitoring 68

Remote Access Configuration 69

Security 70

Power 71

Boot 72

Boot Device Priority 73

Hard disk Drives 74

Removable Devices 75

ATAPI CD-ROM Drives 76

Exit 77

6 Troubleshooting 79

Troubleshooting 81

Resetting the system 81

Problems following initial system installation 82

First steps checklist 82

Hardware diagnostic testing 83

Verifying proper operation of key system lights 84

Confirming loading of the operating system 84

Specific problems and corrective actions 84

Power light does not light 85

No characters appear on screen 86

Characters are distorted or incorrect 87

System cooling fans do not rotate properly 87

Floppy disk drive activity light does not light 88

CD-ROM drive or DVD-ROM drive activity light does

not light 88

Cannot connect to a server 88

Problems with the network 89

The server hangs when the drivers are loaded. 89

Diagnostics pass but the connection fails. 89

The controller stopped working when an add-in

adaptor was installed. 89

The add-in adaptor stopped working without

apparent cause. 89

System boots when installing PCI card 90

Problems with newly installed application software 90

Problems with application software that ran correctly

earlier 90

Devices are not recognized under device manager

(Windows Operating System) 91

Hard drive(s) are not recognized 91

Bootable CD-ROM is not detected 92

LED information 93

BIOS POST Beep Codes 95

Contents

BIOS Beep Codes 95

BIOS Error Messages 95

Appendix A: Embedded SATA RAID

Technology for the Altos G310 Mk2 99

SATA ports 101

BIOS Features 101

Driver Features 102

Manageability/Disk console 102

Configuring arrays 104

Configuration strategies 104

Assigning RAID levels 104

Performing a quick configuration 105

Configuring arrays and logical drives 106

Starting the BIOS configuration utility 106

Selecting a configuration method 106

Configuring physical arrays and logical drives 106

Physical drive parameters 106

Logical drive parameters 107

Easy configuration 107

Configuration menu screen 108

Logical drive configuration screen 109

New configuration and view/add configuration 109

Initializing logical drives 111

Logical drive submenu 112

Rebuilding failed disks 112

Inserting a previously removed drive from a

RAID 1 array 113

Checking data consistency 113

Troubleshooting 115

Problems and suggested solutions 115

Appendix B: Configuring SCSI/SCSI RAID HBA 117

Configuring the SCSI/SCSI RAID HBA 119

How to use SCSI HBA setup utility 119

Loading HBA default settings 119

How to use SCSI RAID HBA setup utility 119

How To Create RAID 1 (Mirror) volume with a

Hot Spare Disk 119

RAID volume initialization 120

Exit and Restart the server 120

MegaRAID configuration utility 121

Load RAID card default setting 121

Create RAID1 volume 121

Assign hot spare disk 122

Initialize RAID volume 122

Save and exit MegaRAID configuration utility 122

Contents

1 System

information

The Acer Altos G310 Mk2 server is an entry

level single-processor general purpose

system. The system offers a new standard for

flexible productivity ideal for small business

or workgroup applications.

3

Product briefing

This section provides basic information concerning the configuration of your

Altos G310 Mk2 system.

Processor

• Support for an Intel Pentium 4 processor in an LGA775 socket

• Intel Pentium 4 Processors Extreme Edition

• Intel Pentium 4 Processors

• Intel Celeron D Processors

• 800 and 533 MHz system bus

• Intel Hyper-Threading Technology support

• Intel EM64T support

Memory subsystem

• Four (240 - pin) DIMM slots

• DDR2 400/533 MHz unbuffered ECC memory modules supported

• Dual memory channel support

• Maximum upgrade - 4 GB

• Two-way interleaving support

Warning! Functionality issues may be encountered if mixed memory types

are installed on the same server board. DIMM modules of identical type,

banking and stacking technology, and vendor should be installed in the

Altos G310 Mk2.

Caution! When using multiple memory modules it is recommended that

you AVOID using modules from different manufacturers or that run at

different speeds from each other.

The table below shows the relationship between processor type and

memory speed.

CPU FSB (MHz) Memory Type Memory Speed (MHz)

Pentium 4 800 DDR2 400 400

800 DDR2 533 533

Celeron D 533 DDR2 400 400

533 DDR2 533 400

1 System information

4

Storage

• 5.25 inch IDE CD-ROM drive

• 3.5 inch Floppy disk drive

• Support for three (max) hard disk drives

• Three additional 5.25 inch device bays for add-on options such as:

• DAT72 36/72 GB tape backup drive

• AIT1 35/91 GB tape backup drive

• DVD-ROM, DVD-RW, DVD-Dual or other optical drive

Graphics interface

• Integrated PCI Express

™

x8 graphics controller

Networking

• Integrated dual-port Ethernet

•Marvell

®

88E8050 Gigabit Ethernet LAN controller

•Intel

®

82551QM 10/100 Ethernet LAN controller

I/O ports

•Front

• Two USB 2.0 ports

• Rear

• Four USB 2.0 ports

• Two PS/2 ports (keyboard/mouse)

• Two LAN ports (RJ-45)

• One parallel port

• One serial port

• One VGA port

Serial ATA ports

• Four Serial ATA ports supporting RAID 0 or RAID 1

PCI I/O

• Six PCI slots

• Three 32-bit/33 MHz PCI slots

• Two x4 PCI Express slots (w/ x1 throughput)

• One x8 PCI Express slot

5

Caring features

Part of Acer's mission, as a company that cares about its end users, is to

provide features that make operation, maintenance, and upgrading

your system simpler and faster. The Altos G310 Mk2 is no exception to

this rule. The following features and options are provided.

• Cost efficient operation in a value oriented package.

• Tool-less design.

• Front accessible USB ports.

• Integrated graphics.

• Acer EasyBUILD

TM

(optional) for efficient system setup and

installation.

• Acer Server Manager (ASM) suite of comprehensive management

tools (optional).

1 System information

6

7

Product specification summary

Highlighted below are the system's key features:

•Single Intel

®

Pentium

®

4 processor supporting Hyper-Threading

technology and EM64T

• 533/800 MHz FSB supports processor speeds from 2.8 GHz to 3.8

GHz or higher

•Intel

®

7221 Chipset

•Intel

®

E7221MC Memory Controller Hub (GMCH)

•Intel

®

82801FR I/O Controller Hub (ICH6-R)

• Four DIMM sockets supporting DDR2 400/533 MHz ECC modules

for a maximum memory capacity of 4 GB

•Intel

®

E7221MC GMCH integrated PCI Express x8 Graphics

Controller

• Integrated dual-port Ethernet

•Marvell

®

88E8050 Gigabit Ethernet LAN controller

•Intel

®

82551QM 10/100 Ethernet LAN controller

• Three PCI 32-bit/33 MHz slots

• Two PCI Express x4 slot (with x1 throughput)

• One PCI Express x8 slot

• Media storage

• One 3.5 inch, 1.44 MB floppy drive

• One 5.25 inch high speed CD-ROM drive

• Additional media storage capacity

• Support for three 3.5 inch S-ATA or SCSI hard disk drives

• Three additional 5.25 inch half-height bays

• External ports

• Power supply unit (PSU)

• One 350W ATX12, auto-switching power supply

• PS/2-compatible keyboard and

mouse ports

• One serial port

• Six USB ports (2 front, 4 rear) • Parallel/printer port

• Two LAN ports • One VGA port

1 System information

8

• Operating Systems supported

• Microsoft

®

Windows

®

Server 2003

•Red Hat

®

Enterprise Linux 3.0

• Novell Netware 6.5

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