Ricoh Pro 8300S User guide

Category
Laser/LED printers
Type
User guide

This manual is also suitable for

For safe and correct use, be sure to read Safety Information before
using the machine.
For information not found in paper manu-
als, see the online manuals available on our
web site (https://www.ricoh.com/).
Maintenance
Troubleshooting
Document Server
Scan
Print
Adjustment Settings for Operators
Paper Specications and Adding Paper
Copy
Getting Started
Useful Functions
Manuals Provided with This Machine
How to Read the Manuals
Operator's Guide
Original Instructions
TABLE OF CONTENTS
1. How to Read the Manuals
Symbols Used in the Manuals........................................................................................................................... 9
Disclaimer......................................................................................................................................................... 10
Notes.................................................................................................................................................................11
Machine Types.................................................................................................................................................12
Names of Major Features............................................................................................................................... 13
Model-Specific Information.............................................................................................................................14
Functions Requiring Optional Configurations................................................................................................ 15
2. Manuals Provided with This Machine
Manuals for This Machine...............................................................................................................................19
How to Use the Operating Instructions...........................................................................................................22
Read HTML Manuals...................................................................................................................................22
Read the HTML manuals on the control panel.......................................................................................... 22
3. Useful Functions
Booklet Printing.................................................................................................................................................23
Perfect Binding..................................................................................................................................................24
Finishing to a regular size............................................................................................................................25
Notes on Configuring the Perfect Binding................................................................................................. 26
Ring Binding......................................................................................................................................................28
Notes on Configuring the Ring Binding..................................................................................................... 29
Fold....................................................................................................................................................................31
Using the Multi-Folding Unit........................................................................................................................31
Using the Booklet Finisher........................................................................................................................... 35
Registering Custom Paper................................................................................................................................38
Overview of Paper Settings.........................................................................................................................38
Custom Paper Registration Workflow........................................................................................................ 40
How to Use the [Custom Paper Management] Screen.............................................................................40
How to Use the [Import From Master Library] Screen.............................................................................. 42
Registering a Custom Paper........................................................................................................................44
Registering a Custom Paper with the Media Identification Unit...............................................................49
Modifying a Custom Paper.........................................................................................................................55
Custom Paper Settings.................................................................................................................................55
Adjusting the Image Position of Either Side of the Paper..........................................................................59
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Searching for a Paper by Specifying the Conditions................................................................................61
Printing the Parameters of Custom Paper Settings.....................................................................................62
Exporting Custom Paper to an SD Card.................................................................................................... 63
Deleting a Custom Paper.............................................................................................................................63
Managing the Master Library.....................................................................................................................64
Connecting to a Computer/DFE Remotely from the Control Panel............................................................. 65
Connecting to a Computer/DFE Remotely from the Control Panel.........................................................65
Creating a Destination of Remote Desktop Connection........................................................................... 66
Configuring the Connection App................................................................................................................68
How to Use the Application Site..................................................................................................................... 70
Setting Up.....................................................................................................................................................70
Displaying the Application Site...................................................................................................................71
Installing Applications..................................................................................................................................72
Updating Applications.................................................................................................................................73
Uninstalling Applications.............................................................................................................................74
Managed Items Screen...............................................................................................................................75
When Messages Appear............................................................................................................................76
Allowing Remote Connection from a PC to the Control Panel..................................................................... 78
Allowing Remote Operations......................................................................................................................78
Enabling the Remote Connection to the Control Panel.............................................................................79
4. Getting Started
Guide to Names and Functions of Components............................................................................................81
Guide to Functions of the Attention Light....................................................................................................85
Guide to Functions of the Machine's Options................................................................................................87
Guide to Functions of the Machine's External Options.............................................................................87
Guide to Functions of the Machine's Internal Options/Option Controller............................................. 99
Guide to the Names and Functions of the Machine's Control Panel.........................................................100
Adjusting the Angle of the Control Panel.................................................................................................102
Turning On/Off the Power........................................................................................................................... 103
Turning On/Off the Power....................................................................................................................... 103
Turning On the Main Power..................................................................................................................... 103
Turning Off the Main Power..................................................................................................................... 104
Saving Energy............................................................................................................................................104
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Transfer heater switch............................................................................................................................... 106
Adjusting the Display.....................................................................................................................................107
How to Use the [Home] Screen....................................................................................................................110
Main Icons on the [Home] Screen...........................................................................................................112
Changing Modes by Pressing the Function Keys....................................................................................113
[Printer Status] Screen............................................................................................................................... 114
[Tray Paper Settings] Screen.................................................................................................................... 115
[Information] Screen..................................................................................................................................117
[Web Browser] Screen............................................................................................................................. 118
Possible Operations on the Application Screen..................................................................................... 120
Changing the Display Language............................................................................................................. 121
System Reset.............................................................................................................................................. 122
How to Use Each Application.......................................................................................................................123
Keys that Appear on the Initial Settings Screen and Screens of Each Standard Application.............123
How to Use the [Copier] Screen..............................................................................................................126
How to Use the [Document Server] Screen.............................................................................................127
How to Use the [Printer] Screen............................................................................................................... 131
How to Use the [Scanner] Screen............................................................................................................132
Switching Screen Patterns.........................................................................................................................144
Logging In the Machine................................................................................................................................ 145
When the Authentication Screen is Displayed........................................................................................145
User Code Authentication Using the Control Panel................................................................................145
User Code Authentication Using a Printer Driver....................................................................................146
Logging In Using the Control Panel......................................................................................................... 146
Logging Out Using the Control Panel...................................................................................................... 147
Logging In Using an IC Card....................................................................................................................148
Logging Out Using an IC Card................................................................................................................ 149
Using a Smart Device to Log in to the MFP............................................................................................. 149
Using a Smart Device to Log out from the MFP...................................................................................... 150
Auto Logout Function.................................................................................................................................150
Logging In Using a Driver.........................................................................................................................151
Logging In Using Web Image Monitor....................................................................................................152
Logging Out Using Web Image Monitor................................................................................................ 152
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User Lockout Function............................................................................................................................... 152
Changing the Login Password..................................................................................................................152
5. Copy
Auto Reduce / Enlarge................................................................................................................................. 155
Duplex Copying.............................................................................................................................................157
Specifying the Original and Copy Orientation...................................................................................... 159
Combined Copying.......................................................................................................................................161
One-sided Combine..................................................................................................................................163
Two-sided Combine..................................................................................................................................164
Copying onto Envelopes...............................................................................................................................167
Copying onto Envelopes from the Multi Bypass Tray (Tray A)..............................................................167
Copying onto Envelopes from the Wide Large Capacity Tray............................................................. 168
Sort..................................................................................................................................................................169
Changing the Number of Sets..................................................................................................................169
Storing Data in the Document Server...........................................................................................................170
6. Paper Specifications and Adding Paper
Placing Originals........................................................................................................................................... 171
Recommended Original Sizes and Weights...........................................................................................171
Sizes Detectable with Auto Paper Select.................................................................................................174
Placing Originals on the Exposure Glass................................................................................................ 176
Placing Originals in the Auto Document Feeder.....................................................................................178
Loading Paper................................................................................................................................................180
Precautions for Loading Paper................................................................................................................. 180
Loading Paper into Tray 1........................................................................................................................ 182
Loading Paper into the A3/11 × 17 Tray Unit.......................................................................................184
Loading Paper into Tray 2 and 3.............................................................................................................185
Loading Paper into the Multi Bypass Tray (Tray A)................................................................................186
Loading Paper into the Large Capacity Tray.......................................................................................... 188
Loading Paper into the Three-tray Wide Large Capacity Tray............................................................. 189
Loading Paper into the Two-tray Wide Large Capacity Tray................................................................191
Loading Paper into the Interposer............................................................................................................193
Loading Cover Sheets into the Interposer of the Perfect Binder.............................................................195
Loading Orientation-fixed Paper or Two-sided Paper...........................................................................198
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Using Small Thick Paper........................................................................................................................... 200
Changing the Paper Size.............................................................................................................................. 204
Precautions for Changing the Paper Size................................................................................................204
Changing the Paper Size in Tray 2 and 3...............................................................................................204
Changing the Paper Size in the Large Capacity Tray............................................................................208
Changing the Paper Size in the Three-tray Wide Large Capacity Tray............................................... 213
Changing the Paper Size in the Two-tray Wide Large Capacity Tray................................................. 219
Changing to a Size That Is Not Automatically Detected....................................................................... 226
Changing to a Custom Paper Size...........................................................................................................227
Recommended Paper.................................................................................................................................... 228
Recommended Paper Sizes and Types................................................................................................... 228
Paper Weight Conversion Table..............................................................................................................262
Unusable Paper......................................................................................................................................... 264
Paper Storage............................................................................................................................................265
Changing Tray Paper Settings...................................................................................................................... 266
Accessing Tray Paper Settings..................................................................................................................266
Names and Positions of Paper Trays (Tray 1 to 6, Tray A, Tray T1 to T4)...........................................267
Tray Paper Settings....................................................................................................................................269
Using the Ring Binder and the High Capacity Stacker...........................................................................294
7. Adjustment Settings for Operators
How to Use the [Adjustment Settings for Operators] Screen..................................................................... 303
Accessing the Adjustment Settings for Operators....................................................................................... 304
Features of the Displayed Items and Setting Operations.......................................................................304
Printing with Adjusted Settings..................................................................................................................306
Menu Items and Functions............................................................................................................................ 308
Setting Values.................................................................................................................................................314
Main Unit: Image Position.........................................................................................................................314
Main Unit: Image Quality.........................................................................................................................316
Main Unit: Paper Feed/ Output...............................................................................................................317
Main Unit: Maintenance...........................................................................................................................320
Finishing:Finisher 1.................................................................................................................................... 322
Finishing:Finisher 2.................................................................................................................................... 331
Finishing: Fold............................................................................................................................................ 340
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Finishing: Perfect Binder............................................................................................................................ 356
Finishing:Stacker........................................................................................................................................358
Finishing: Interposer.................................................................................................................................. 359
8. Print
Installing the Printer Driver by Using Device Software Manager Installer................................................ 361
Installing Device Software Manager from the CD-ROM.......................................................................361
Installing Device Software Manager from the Downloaded File..........................................................364
Displaying the Printer Driver Settings Screen...............................................................................................367
Displaying the Printer Driver Properties................................................................................................... 367
Displaying the Printing Preferences Dialog Box......................................................................................367
Displaying the Printer Driver Help............................................................................................................370
Standard Printing........................................................................................................................................... 372
When using the PCL 6 printer driver........................................................................................................ 372
Printing on Both Sides of Sheets................................................................................................................... 373
When using the PCL 6 printer driver........................................................................................................ 373
Types of two-sided printing...................................................................................................................... 373
Printing on Envelopes.................................................................................................................................... 375
Configuring envelope settings using the control panel.......................................................................... 375
Printing on envelopes using the printer driver......................................................................................... 375
9. Scan
Preparation for Sending by Scan to Folder.................................................................................................377
Creating a shared folder on a computer running Windows/confirming a computer's information...377
Creating a shared folder on a computer running OS X or macOS/confirming a computer's
information................................................................................................................................................. 379
Registering the shared folder of the destination computer in the address book...................................381
Basic Procedure When Using Scan to Folder............................................................................................. 383
Specifying Scan to Folder Destinations........................................................................................................385
Sending Files to a Shared Network Folder................................................................................................. 386
Entering the path to the destination manually......................................................................................... 386
Specifying the path by browsing the network for destinations.............................................................. 388
Sending files to an FTP server...................................................................................................................388
Basic Procedure for Sending Scan Files by E-mail......................................................................................391
Specifying the Destination or Recipient................................................................................................... 393
6
Selecting the Destination from the Machine's Address Book.................................................................393
Entering an E-mail Address Manually..................................................................................................... 396
Selecting the Destination from Recent Destinations................................................................................ 397
Selecting Destinations by Searching an LDAP Server............................................................................ 397
Registering a Destination E-mail Address or Folder............................................................................... 399
Storing and Saving the Scanned Documents.............................................................................................. 402
Basic Procedure for Storing Scan Files....................................................................................................402
Previewing the Contents of a Stored Document......................................................................................403
Sending a Stored File................................................................................................................................406
Managing Stored File............................................................................................................................... 407
Specifying Access Privileges for Stored Files.......................................................................................... 413
Storing the Scanned Documents to a USB Flash Memory Device or SD Card....................................414
Specifying the File Type................................................................................................................................ 417
Notes About and Limitations of File Types.............................................................................................. 418
Specifying Scan Settings...............................................................................................................................420
10. Document Server
Storing Data................................................................................................................................................... 421
Printing Stored Documents............................................................................................................................ 424
Interrupting a Print Job.............................................................................................................................. 425
Changing the Number of Print Copies while Printing Is in Progress......................................................426
Sample Print............................................................................................................................................... 427
Printing a Specified Page..........................................................................................................................427
11. Troubleshooting
Getting Started...............................................................................................................................................429
When the Machine Makes a Beeping Sound........................................................................................ 429
When You Check the Indicator Lamps, Status Icons, and Messages on the Control Panel............... 430
When You Have Problems Operating the Machine.............................................................................. 434
When Messages Appear..............................................................................................................................443
When Messages Appear and the Machine Cannot Be Operated.......................................................443
Messages Displayed When You Use the Copy/Document Server Function.......................................444
Messages Displayed When You Use the Printer Function..................................................................... 449
Messages Displayed When You Use the Scanner Function..................................................................463
When Other Messages Appear...............................................................................................................479
7
Troubleshooting When You Use the Copy/Document Server Function................................................... 487
When You Cannot Make Clear Copies..................................................................................................487
When You Cannot Make Copies As Wanted........................................................................................ 491
Troubleshooting When You Use the Printer Function..................................................................................500
Checking the Error Log..............................................................................................................................500
If USB Connection Fails.............................................................................................................................501
When You Cannot Print............................................................................................................................ 501
Other Printing Problems............................................................................................................................ 503
Troubleshooting When You Use the Scanner Function.............................................................................. 512
When You Cannot Send Scanned Files.................................................................................................. 512
When Scanning Is Not Performed As Expected......................................................................................... 515
Clearing Misfeeds......................................................................................................................................... 517
Removing Jammed Paper......................................................................................................................... 517
Removing Jammed Staples.......................................................................................................................522
Removing Jammed Ring Combs...............................................................................................................522
Removing Punch Waste............................................................................................................................ 523
Removing Staple Waste........................................................................................................................... 523
Removing Waste Paper............................................................................................................................ 523
12. Maintenance
General Requirements...................................................................................................................................525
Dos and Don'ts.......................................................................................................................................... 525
Saving Printouts......................................................................................................................................... 527
Backing Up Hard Disk Data..................................................................................................................... 527
Replenishing and Replacing Consumables.............................................................................................528
Where to Put Your Machine.....................................................................................................................536
Optimum Environmental Conditions After Moving the Machine...........................................................536
Maintaining Your Machine...........................................................................................................................541
How to Clean the Machine...................................................................................................................... 541
Cleaning the Exposure Glass and Scanning Glass................................................................................541
Cleaning the Auto Document Feeder.......................................................................................................542
Cleaning the Power Cord Plug.................................................................................................................543
Checking the Earth Leakage Breakers......................................................................................................... 545
Useful Information..................................................................................................................................... 547
8
1. How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using functions. This symbol indicates points that may result in
the product or service becoming unusable or result in the loss of data if the instructions are not obeyed.
Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
Indicates where you can find further relevant information.
[ ]
Indicates the names of keys or buttons on the product or display.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see "Model-Specific Information",
Device Management.
9
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
1. How to Read the Manuals
10
Notes
Contents of this manual are subject to change without prior notice.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
For good output quality, the manufacturer recommends that you use genuine toner from the
manufacturer.
Some illustrations in this manual might be slightly different from the machine.
Notes
11
Machine Types
Check the type of your machine before reading the manuals.
Type 1: Pro 8300S
Type 2: Pro 8310S
Type 3: Pro 8320S
Type 4: Pro 8310
Type 5: Pro 8320
Certain types might not be available in some countries. For details, please contact your local dealer.
Certain options might not be available in some countries. For details, please contact your local dealer.
Depending on which country you are in, certain units may be optional. For details, please contact your
local dealer.
1. How to Read the Manuals
12
Names of Major Features
In this manual, major features of the machine are referred to as follows:
Auto Document Feeder ADF
ADF Double-feed Detection kit Type-S7 ADF double-feed detection kit
Attention Light Type C2 Attention Light
LCIT RT5130 Large Capacity Tray (LCT)
Wide Large Capacity Tray Wide LCT (in this manual, "wide LCT" refers to the three-tray wide
LCT and the two-tray wide LCT)
LCIT RT5110 Three-tray wide Large Capacity Tray (Three-tray wide LCT)
Vacuum Feed LCIT RT5120 Two-tray wide Large Capacity Tray (Two-tray wide LCT)
Vacuum Feed Banner Sheet Tray Type S9 Banner sheet tray of two-tray wide LCT
Multi Bypass Tray BY5020 Multi bypass tray (Tray A)
Multi Bypass Attachment Kit for Vacuum Feed LCIT Type S9 Multi bypass attachment kit
Multi Bypass Banner Sheet Tray Type S9 Banner sheet tray of multi bypass tray (Tray A)
Bridge Unit BU5010 Bridge unit of two-tray wide LCT
A3/11"x17" Tray Unit TK5020 A3/11 × 17 tray unit
Decurl Unit DU5070 Decurl unit
Cover Interposer Tray CI5040 Interposer
Buffer Pass Unit Type S11 Buffer pass unit
Perfect Binder GB5010 Perfect binder
Multi-Folding Unit FD5020 Multi-folding unit
Ring Binder RB5030 Ring binder
Trimmer Unit TR5050 Trimmer
High Capacity Stacker SK5040 High capacity stacker
SR5000 series Output tray for Banner Sheet Type S6 SR5000 series output tray for banner
sheet
Output Jogger Unit Type M25 Output jogger
Shift Sort Tray SH5000 Shift tray
Bridge Unit BU5020 Finisher bridge unit
RPIP Interface Box Type S3 Interface box
File Format Converter Type M19 File format converter
Names of Major Features
13
Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
EAR407
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a Region A model:
CODE XXXX -27
220–240 V
(mainly North America)
If the label contains the following, your machine is a Region B model:
CODE XXXX -17
208–240 V
Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
1. How to Read the Manuals
14
Functions Requiring Optional Configurations
Certain functions require special machine configuration and extra options as follows:
You can use the copy function and scanner function on Type 1, 2, or 3 machines only.
Copier mode
Function Option
Copying from the multi bypass tray (Tray A) One of the following combinations of options is
required:
Multi bypass tray (Tray A) and LCT
Multi bypass tray (Tray A) and three-tray
wide LCT
Multi bypass tray (Tray A) and two-tray
wide LCT
Copying onto tab stock One of the following options is required:
Multi bypass tray (Tray A)
LCT
Three-tray wide LCT
Two-tray wide LCT
Shift Sort
Stack
One of the following options is required:
Finisher SR5090
*1
Booklet Finisher SR5100
*1
Finisher SR5110
Booklet Finisher SR5120
High Capacity Stacker
Staple One of the following options is required:
Finisher SR5090
*1
Booklet Finisher SR5100
*1
Finisher SR5110
Booklet Finisher SR5120
Staple (Center) Booklet Finisher SR5100
*1
Booklet Finisher SR5120
Functions Requiring Optional Configurations
15
Function Option
Punch One of the following combinations of options is
required:
Finisher SR5090
*1
and punch unit
Booklet Finisher SR5100
*1
and punch
unit
Finisher SR5110 and punch unit
Booklet Finisher SR5120 and punch unit
Z-fold
Letter Fold-out
Letter Fold-in
Double Parallel Fold
Gate Fold
One of the following combinations of options is
required:
Finisher SR5110 and multi-folding unit
Booklet Finisher SR5120 and multi-
folding unit
Half Fold One of the following combinations of options is
required:
Booklet Finisher SR5100
*1
Booklet Finisher SR5120
Finisher SR5110 and multi-folding unit
Fore Edge Cut Booklet Finisher SR5120 and trimmer
Perfect Binding Perfect binder
Ring Binding Ring binder
*1
You can use this function on Type 1 machine only.
Printer mode
Function Option
Printing from the multi bypass tray (Tray A) One of the following combinations of options is
required:
Multi bypass tray (Tray A) and LCT
Multi bypass tray (Tray A) and Three-tray
wide LCT
Multi bypass tray (Tray A) and Two-tray
wide LCT
1. How to Read the Manuals
16
Function Option
Staple
Shift Collate
One of the following options is required:
Finisher SR5090
*1
Booklet Finisher SR5100
*1
Finisher SR5110
Booklet Finisher SR5120
Printing onto tab stock One of the following combinations of options is
required:
Multi bypass tray (Tray A)
LCT
Three-tray wide LCT
Two-tray wide LCT
Punch One of the following combinations of options is
required:
Finisher SR5090
*1
and punch unit
Booklet Finisher SR5100
*1
and punch
unit
Finisher SR5110 and punch unit
Booklet Finisher SR5120 and punch unit
Z-fold
Letter Fold-out
Letter Fold-in
Double Parallel Fold
Gate Fold
One of the following combinations of options is
required:
Finisher SR5110 and multi-folding unit
Booklet Finisher SR5120 and multi-
folding unit
Half Fold One of the following combinations of options is
required:
Booklet Finisher SR5100
*1
Booklet Finisher SR5120
Finisher SR5110 and multi-folding unit
Fore Edge Cut Booklet Finisher SR5120 and trimmer
Perfect Binding Perfect binder
Functions Requiring Optional Configurations
17
Function Option
Ring Binding Ring binder
Adobe PostScript 3 PostScript 3 unit
IPDS IPDS unit
XPS XPS unit
*1
You can use this function on Type 1 machine only.
Scanner mode
Function Option
Searchable PDF OCR unit
Others
Function Option
Communicate via wireless LAN Wireless LAN board
Registering a custom paper with the Media
Identification Unit
Media Identification Unit
1. How to Read the Manuals
18
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Ricoh Pro 8300S User guide

Category
Laser/LED printers
Type
User guide
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