PureDrop PDR-F7RO Operating instructions



PureDropReverseOsmosisWaterFilterSystems



INSTALLATIONINSTRUCTION



&OWNER’SMANUALVer201601



Pleasekeepthisowner’smanualforfuturereference.

Itincludestheinformationonhowtoproperlyoperateandmaintainthesystem.



TABLEOFCONTENTS



BeforeInstallation

Inspectthepackage

Recommendedtoolslist

Operatingconditions

ComponentsIdentification

HowtouseQuickConnectfitting

Toconnect:

Todisconnect:

HowtouseCompressionfittingwithbrassNut,Collar,andtubeInsert

Howtodrillaholeintoasinkorcountertop

Step1:InstallFeedWaterAdapter(AFW)

Step2:InstallDrinkingWaterFaucet

Step3:InstallDrainSaddle

Step4:InstalltheVerticalFilters:Stages1,2,and3

Step5:InstallTankShutoffValve(TSV)

Step6:InstallReverseOsmosisMembrane

Step7:TubingHookup

Step8:SystemStartUp

PUREDROPROSYSTEMMAINTENANCE

Stages1–3prefilters:Replaceevery6–12months,orsoonerifwaterflowgetsslow.

Howtochangeinhousingcartridgesin1st–3rdprefilterstages

Stage4ROmembrane:Replaceevery2–3yearsorsoonerifTDSlevelstartsincreasing.

Howtochangereverseosmosismembrane

Stage5FT15finecarbon:Replaceevery12months

Orings:Replaceevery3yearsorsoonerifleakhappensatOring.

OWNER’SMANUAL

Section1:KnowledgeBase

WhatIsReverseOsmosis?

HowEffectiveIsReverseOsmosisFiltration?

Whatarethespecificcontaminantsthatareverseosmosissystemremoves?

DoesReverseOsmosisremovepharmaceuticalsfromwater?

WillareverseosmosiswatersystemtasteasgoodasthewaterIpay$5.00abottlefor?

Ihaveheardthatreverseosmosiswastesalotofwater!

WhatisaTDSmeter?

Maximumdistancefromtanktofaucet

Section2:TroubleshootingGuide

Leakingaroundfilterhousing(Oringtoosmallornotinplace)

Littlewateroutoffaucet,tankisheavyandappearsfullofwater,butthestreamturnsveryweak

afterafewseconds

Continuousdrain

HighTDSlevelinROwater

TastesandOdorsinProductWater

FaucetLeaksorDrips

WhatisanASOVandwhatdoesitdo?

Cloudyicecubesormilkycoloredwater

Afterinstallation,thewateroutoftheROfaucetisonlyatrickle.Isthisnormal?

SuddendropinROwaterproduction:Thereareafewpotentialfactorscausingtheproblem?

Page1www.VenusTreasureIsland.com|(678)9004702|[email protected] 

ThankyouforchoosingthePureDropReverseOsmosisWaterFiltrationSystem.

ItwasbuiltfromqualitycomponentsagainstNSF/ANSISTANDARD58forperformanceandmaterialsafety.



BeforeInstallation



Inspectthepackage

Pleaseopenthebox,andtakeallthecomponentsandtoolkitout.Inspectthemtoensurethatnothingwas

damagedduringshipping.Ifanypartiscrackedorbroken,pleaseimmediatelycontactPureDropCustomer

Supportforreplacement.Identifyandgetfamiliarwiththecomponents.

Recommendedtoolslist

● Variablespeeddrillwithtwobits:¼”fordrillingaholeinPVCdrainpipe(canbepatchedwithducttapeor

PVCpatchkitwhenmoving),½”hollowdiamondfordrillingaholeintothecountertopforthedrinking

faucet

● 5/8”,9/16”openendwrench,oradjustablewrench,pliers

● Phillipsscrewdriver

● Scissorsorutilityknife

Operatingconditions

● Maximumwaterpressure:80psi,orinstallationofapressureregulator(partno.APR70)isrequiredif

thereishighwaterpressureorwaterhammer)

● Minimumwaterpressure:40psi,oraboosterpumpisneededtoimproveROefficiency

● Watertemperature:40–100°F(437°C)(ThisROsystemisNOTdesignedforHOTwater)

● MaximumTDS:750ppm(NOTdesignedforwatersourcewithextremelyhighTDS)

● InstallthisROsysteminalocationwhereitissafefromhot/coldweatheranddirectsunlight.Avoidhitting,

dropping,ordraggingastheymaycausecracksandleaks.



Page2www.VenusTreasureIsland.com|(678)9004702|[email protected] 

ComponentsIdentification



ROmachineheadwith5

th

stage

*(membranenotyetinstalled)



Prefilterhousings,cartridges,and

ROmembraneinsealedbag



Storagetank(prepressurized

at710pis)



Housingwrenches



FeedWaterAdapter(AFW)



4colortubingset(5feeteach)



Drainsaddle¼”



Tankvalve



Faucetwithinstallationkit



Teflontape

SpareOringsandFittings(Real

packagequantitymayvary) 



WaterDetector(optional)

Page3www.VenusTreasureIsland.com|(678)9004702|[email protected] 

InstallationTips

HowtouseQuickConnectfitting



Toconnect:

1. Checkandcutthetubingendsquarelyandcleanlywithutilityknifeorscissors.

2. Makeamark½inchfromtheendoftubing,thismarkwillhelpguidethetubinginstallation.

3. Fullyinsertthetubinguntilthemarkisabouttodisappear.Thisensuresthatitissealedbythe

Oringnearthebottom.



Todisconnect:

1. RemovetheblueLockClip.

2. WithtwofingersPUSHINGINandPRESSINGDOWNtheLockSleevetoeliminatethe

GapthattheblueLockClipoccupied,pullthetubingout.(PressingdowntheLockSleeve

releasesthespringloadedsteelteeththatgrabthetubinginsidethefittingbody).

Page4www.VenusTreasureIsland.com|(678)9004702|[email protected] 

HowtouseCompressionfittingwithbrassNut,Collar,andtubeInsert

CompressionfittingsareusedtoconnectthePVCtubingtothethreadedmetalinletwithatapered

openend,suchastherefrigeratorwaterinlet,drinkingfaucetwaterinlet,etc.



1. SlidetheNutandCollarontotheendoftubing

2. FullyinserttheInsertintotheopenendoftubing

3. SlidetheCollartobeclosetoInsertandfitintothetaperedopenendofthethreadmetalinlet.

4. ScrewontheNutandtightitup.TheNutcompressestheplasticCollarontothetaperedmetal

surfaceandcreatesawatersealbetweenthemwhiletheInserthardensthetubing.

Howtodrillaholeintoasinkorcountertop

1. It’shighlyrecommendedtowatchtheYouTubevideo“HowToDrillFaucetHoles”.

2. ChooseahalfinchDiamondCoreBitforgraniteoratitaniumdrillbitforsteel.DoNOTusea

hammerdrillonnaturestone,glass,andceramic.

3. Anindentshouldbemadewithapunchonsteelbeforedrillingtohelpguidethebit.

4. UsecautionwhendrillingonaPorcelainsink,asitcouldbeeasilychipped.Setdrillspeedon

slow.Pressthebitdownwardfirmlyuntilbreakingthroughtheslipperysurface.

5. Usecoolanttodisperseheat.Choosewaterforgranite,andoilforsteel.UsetheWaterSuction

Cuptoholdcoolantinsideandpreventthedrillbitfromslipping.

6. Startingatslowestspeed,holdthedrillfirmlyandverticallyandpreventthedrillbitfrom

slippingonthecounter.

7. Oncebreakingthroughthesmoothsurface,swirlthedrillalittletoapplypressureinacircle

evenly.

8. Bepatientanddeliberate.Itcantake20–40minutestodrillthroughoneinch.



Page5www.VenusTreasureIsland.com|(678)9004702|[email protected] 

SampleInstallation



A.SourcewaterfromFeedWaterAdapter→B.Sourcewatertowaterinletnextto1ststage

C.WastewaterfromFlowRestrictor→D.WastewatertoDrainSaddle

E.ROwaterfromAutomaticShutoffValve→F.ROwatertoStorageTank

G.ROwaterfrom5thstage→H.ROwatertoDrinkingFaucet



AnIceMakerKit(Part#PureDropICEK)canbepurchasedseparatelytofeedROwaterto

refrigeratorandgetcrystalclearicecubesandgreattastingwateratease.ItcouldmakeDrinking

WaterFaucetoptional.



Page6www.VenusTreasureIsland.com|(678)9004702|[email protected] 

InstallationSteps



Note:Steps1–7areindependent,andcanbeperformedinanyorder.



Step1:InstallFeedWaterAdapter(AFW)



1.1 TurnofftheColdWaterLineviatheColdWaterShutoffValve(CWSV)

underthesink.Openthekitchenfaucettoreleasepressureandmakesurewaterhas

stoppedbeforeproceedingtothenextstep.Getatowelorbuckettocatchwaterspill.

DisconnectKitchenFaucetConnector(KFC)pipefromCWSV.

1.2 CheckOringinsideAFWfemaleend,andtwistitontoCWSV.Tightenitup

usingwrenchorpliers.

1.3 TwistKFContothemaleendofAFW.TurnthehandleofAFWtocross

(OFF)position.TurnonCWSVslowly,checkandfixanyleaks.

1.4 Connectthe1/4”REDtubingtoAFW.



Step2:InstallDrinkingWaterFaucet

2.1 Ifyourkitchensinkdoesnothaveanexisting½”hole,youwill

havetodrillone.(RefertoHowto



drillaHoleonSinkor

Countertop



).Wipecleananddrythearea.

2.2 Slipthefrontplateonthefaucetstem,followedbytherubber

washer.Insertthefaucetstemintotheholeoncountertop

2.3 Underthesink,sliponthebackrubberwasher,tightenthenut

withplasticwing.

2.4 Screwthetubingadapterontothefaucetstem.InserttheBLUE

tubing1/2inchdeepintothePushinfitting.



Page7www.VenusTreasureIsland.com|(678)9004702|[email protected] 

Step3:InstallDrainSaddle

3.1 Chooseaspotonthedrainpipethatisconvenientforinstallingthedrainsaddleandtubing.It

isreccomendedthatyouinstallthepipehorizontallytominimizedrippingsounds.

3.2 Drilla1/4”holeonthedrainpipe;pastetheblackstickypadaroundthehole.

3.3 CuttheBLACKtubingendabittomakea45degreeangle.Sliptheplasticnutandfrontplate

onthetubing.Insertthetubingintothe1/4”holeonthedrainpipe,installthebackplateand

tightenthetwoscrewswithhexnutswhilethetubingremainsinthehole.

3.4 TightenthenutsecuringtheblackdrainlinetotheDrainSaddlebyhand.Pullthetubingto

checkifitissecure.

 

Step4:InstalltheVerticalFilters:Stages1,2,and3 

4.1 MakesurethattheOringisseatedinsidethegroove

onthetopofthefilterhousing.Foodgradesilicon

jellymaybeusedtohelptheOringstayinplaceand

sealbetter.

4.2 Notethedirectionsignonthestickerbeforeremoving

theshrinkwrap(GACat2

nd

stage).

4.3 RinsetheGACandCTOcartridgeswithtapwaterfor

5minutesoruntilitisclear

4.4 Whenplacingthefiltercartridgeintoitshousing,

makesureitiscenteredandtheknobprotrudingfrom

thebottomofthehousingfitsinthecentralholeofthe

filter.

4.5 Screwthehousing,withfiltersinserted,ontothe

housingcaps(capsarepreassembledonthemachine

head).Thecapalsohasacenterknobwhichshouldbeinsertedintothecenterholeofthefilter

cartridge.Twistthehousingoninaclockwisedirectionbyhand,andthenuseahousing

wrenchtotightenitupforabout1/4–1/2turn.Donotovertighten.Thiscancauseleaksand

makeitdifficulttounscrewthehousingwhenreplacingfilters.

4.6 Followthesteps1.1–1.4toinstalltheGACandCTOfilters.*Note*thesecondstageGACis

theonlyfilterthatmustgoinacertaindirection.Makesurethattheendwiththerubberwasher

facesup,therebyattachingtothehousingcap.

Step5:InstallTankShutoffValve(TSV)

5.1 Wrap1015turnsofTeflontapeclockwise(lookingfromtop)ontothemetalthreadatthetop

ofthetank.

Page8www.VenusTreasureIsland.com|(678)9004702|[email protected] 

5.2 Screw(clockwise)theTankShutoffValveonandtightenupbyhand.Donotovertighten.

5.3 ConnecttheYELLOWtubingontotheQuickFittingofTSV.

Step6:InstallReverseOsmosisMembrane



6.1 Openthemembranehousingscrewcap.First,youwill

needtodisconnectthewhite1/4”tubingfromtheInletquickfittingonthemembranehousing

cap(refertoHowtoUseQuickFittingsection



),andthenunscrew(counterclockwise)thecap.

Athickrubberbandcanbeslippedonthehousingbodyforastrongerhandhold.

6.2 TheROmembraneispreservedinasealedbagwithdistilledwater.Removetheblackcaps

frombothendsofmembrane.Followtheflowdirectionsignonthemembrane,andfirmly

insertthemembraneintothehousing.ThesmallerendwithtwoblackOringsshouldbe

insertedfirstuntilthebackendisevenwiththehousingopening.

6.3 Beforetwistingthehousingcapbackon,checkthattheOringisplacedsecurelyonthe

membranehousing(capdoesNOThaveOring).Handtightenandthenusingasmallplastic

housingwrenchtighten1/4–1/2turns,beingcarefulnotovertighten.DONOTreconnectthe

tubingtoinletoncapatthispoint(Thisconnectionismadeinsystemstartupstep).



Step7:TubingHookup



7.1 SeetheSampleInstallationandRTW5TOPVIEW,noteconnectionpointsAB,CD,EF,

andGH.



Page9www.VenusTreasureIsland.com|(678)9004702|[email protected] 

7.2 Facingthefontoftheunit,withthebrandlogo,the1ststageprefilterislocatedontheright

handside.ConnecttheREDtubingFeedWaterAdapter(AFW)(pointA)totheelbowfitting

(pointB).

7.3 ConnecttheFlowRestrictor(pointC),whichisa3inchlongcylinderwithaFLOWsign

layingbesidethemembranehousing,totheDrainSaddle(pointD)withtheBLACKtubing.

7.4 OntherightsideofthePostCarbonFilter(FT155

th

stage),connecttheTeefitting(pointE)

andtheTankValve(pointF)withtheYELLOWtubing.Thetankisprepressuredat710psi

andhasaairvalveonthesideforrefillwithabikeairpumpifneeded.

7.5 AtleftendofFT15,inserttheBLUEtubing(linkstoROfaucet)intotheelbowfitting.

7.6 ConnecttheotherendoftheBLUEtubingtotheROfaucet(refertoHowtousecompression

fitting



).

7.7 Youmayorganizethetubing,butmakesuretoleaveenoughlengthsothefiltersystemcanbe

movedfreelyinandoutofthecabinetwhenreplacingfilters.

7.8 Youmayhangthesystemusingtwo10x11/4PhillipsFlatWoodScrews.

Thiswillpreventtippingandmakereplacingfiltercartridgeseasier.



Step8:SystemStartUp



8.1 Makesurethatalltubingsarenotkinked.TurnTankShutoffValveOFF(cross).Preparea

bathtoweltocatchanywaterleak.

8.2 ToavoidtheresidualcarbondustinthefirstthreestagesfromgettingintotheROmembrane,

thetubingtotheinletoftheROmembranehousingcapwasleftdisconnected.Flushthefirst

threestagesintoabucketuntilthewaterturnsclear,andreconnectthetubingtotheRO

membrane.(Youmaydothiswheneveryouchangethefirstthreestages).

8.3 Turnon(inline)FeedWaterAdaptervalve(AFW),andthenslowlyturnontheColdWater

SupplyValve(CWSV)andcheckforleaks.Thetop3causesofleaksare1)thetubingwasnot

fullyinsertedintothequickconnectfittingforabouthalfinchdeep.2)theOringwasnotin

placeorkinked.3)theHousing/Capwasnottighteneduporoffthreads.

8.4 Within5minutes,ROwatershouldstartdripping.Letitrunforatleast10minutes.This

flushesthesystemexceptthetank.Waterisblackduetoloosecarbonfromnewcarbonfilters

(step8.2couldbetakentoexpeditetheflush).Itwillturnclearwithsomeairbubble.

8.5 ShutofftheRODrinkingFaucet.TurnontheTankShutoffValve.Waitforthetanktobe

filledup.Itmaytake1.5hoursinwarmsummeror3hoursincoldwintertofillupa3.2gallon

tankwithabout2.5gallonsholdingcapacity.

8.6 Aftertwohours,turnontheRODrinkingFaucettoflushoutallthewaterinthetank.DONOT

usethefirsttankofwater.Thewateroutofthefaucetshouldbeamuchstrongerstreamsince

thewaterpressurewasbuiltupto3540psiwhenbeingfilledup.Whenthewaterflowchanges

backtoatrickle,itmeansthetankisempty.

8.7 Thereverseosmosismembraneisthekeypartfortheeffectivereductionoftotaldissolved

solids(TDS)andthatproductwatershallbetestedperiodicallytoverifythatthesystemis

performingproperly.IftheTDSofthesourcewateris100ppm,theROwatershouldbeless

than10ppm(Rejectionrate>90%).

8.8 Checkforleaksdailyforthefirsttwoweeksafterinstallation.Furthermore,apanortraycan

beputunderthesystemincaseofanyleaks,andaFloodAlarmcanbeusedtogetherforbetter

protection.

Page10www.VenusTreasureIsland.com|(678)9004702|[email protected] 



Congratulations!

YouhavesuccessfullyinstalledyourPureDropROsystem.

PUREDROPROSYSTEMMAINTENANCE

ThisROsystemisdesignedwitheaseofuseandlowmaintenanceinmind.Ifyouchangethefilter

cartridgesassuggestedbelow,andcheckTDSlevelperiodically,thesystemwillworkproperlyfor

manyyears.



Stages1–3prefilters:Replaceevery6–12months,orsoonerifwater

flowgetsslow.

Thefrequencydependsonthesourcewaterqualityandwaterusage.Theycouldlastlongerincity

water,andshorterinwellwater.Differentareashavegoodorbadwater.Somecustomersreported

theyhadtoreplacethe1ststageevery13monthswhentheysawthroughtheclearhousingwhere

heavysedimentsandparticlesturnedthewhitecartridgeintodarkbrown.Somecustomersreported

theycouldreplacethemevery12months.ToprotecttheROmembraneinthe4thstage,itisrequired

toreplacetheprefiltersatleastevery12months.

Howtochangeinhousingcartridgesin1st–3rdprefilterstages

1. Shutoffthewatersupplyvalveandtankvalve,openthefaucettodepressurize.Placeabucket

ortowelundertheunittocatchwaterspills.

2. Ifthereisenoughroomunderthesinkandfiltersystemishungonwall,itcouldbeeasierto

twistthefilterhousingoffwithouttakingtheunitoffthewall.Otherwise,itcouldbeeasierto

pullthesystemout,layitdownandworktowardsthehousingbottom.Pleasebecarefulwith

tubingconnectionswhenpullingthesystemout.

Page11www.VenusTreasureIsland.com|(678)9004702|[email protected] 

3. Twistoffthefilterhousinginacounterclockwisedirectionwhenlookingfromthebottom.

Useahousingwrench(thebiggerone)ifnecessary.

4. RefertoInstallationStep1.1toinstallanewverticalfiltercartridgesandtwistthehousings

backon.Remembernottoovertightenoritwillbehardtoopennexttime.



Stage4ROmembrane:Replaceevery2–3yearsorsoonerifTDSlevel

startsincreasing. 

ChecktheTDSlevelatleastonceamonthtomonitorthesystemperformance.Therejectionrate

shouldbeabove90%(NSF/ASINSTANDARD58forROwaterfilter).

Howtochangereverseosmosismembrane



1. Reverseosmosismembraneusuallylastabout2–3years,dependingonthesourcewater

qualityandthereplacementscheduleofthethreeprefilters.

2. Toensuresystemperformanceandwaterpurity,filtercartridgesmustbereplacedonschedule.

UsetheTDSmeterperiodicallytocheckwaterpurity

3. Shutoffthewatersupplyvalveandtankvalve,openthefaucettodepressurize

4. Placeabucketortowelundertheunittocatchwaterspills.

5. Removethetubingfromtheinletfittingonthemembranehousingcap.Useahousingwrench

orbyhandtotwistoffthehousingcapinacounterclockwisedirectionlookingfrominlet.

6. Pullouttheoldmembrane.Usescissorsorplierstoapplyleverageifnecessary.

7. Cleanthehousingusinghotwaterandoptionalscentfreedishsoap.Rinsethoroughly.Cut

openthesmallendofthesealedbagofanewROmembrane,holdthenewmembranewiththe

bag,andinsertitintohousingwithouttouchingthemembanewithyourbarehand,whichmay

contaminateit.

8. ChecktheOringontheopenendofthemembranehousing.Itisrecommendedtoreplaceit

every3yearstopreventleaks.

9. Twistthemembranehousingcapbackonbyhand.Useawrenchforafinal¼turnifnecessary.

DONOTovertighten.



Stage5FT15finecarbon:Replaceevery12months

Unscrewtheelbowfittingsonbothends,putthemonthenewcartridge,andusenewTeflonifnecessary.

Orings:Replaceevery3yearsorsoonerifleakhappensatOring.

Thepackagecomeswith3spareOringsfortheprefilterhousing,and1spareOringforthemembranehousing.

Pleasesavethemwiththismanual.

Page12www.VenusTreasureIsland.com|(678)9004702|[email protected] 

ExtraInstallationRefrigeratorConnectionKit(ICEK)



 

Page13www.VenusTreasureIsland.com|(678)9004702|[email protected] 

OWNER’SMANUAL



Pleasereadthismanualforusefulreverseosmosissystemandmaintenanceinformation.

Section1:KnowledgeBase

WhatIsReverseOsmosis?

Reverseosmosis,alsoknownashyperfiltration,isamembranefiltrationprocessthatseparates

undesirablematerialsfromwaterbyusingpressuretoforcethewatermoleculesthrougha

semipermeablemembrane.Thisprocessiscalled"reverse"osmosisbecausethepressureforcesthe

watertoflowinthereversedirection(fromtheconcentratedsolutiontothedilutesolution)totheflow

direction(fromthedilutetotheconcentrated)intheprocessofnaturalosmosis.Reverseosmosisis

usedtopurifywaterandremovesaltsandotherimpuritiesinordertoimprovethecolor,taste,odor

and/orpropertiesofyourwater.R/Ofiltrationcanremoveupto99%ofmostcontaminantsincluding

arsenic,nitrates,radium,chromium,fluoride,anddissolvedsolidssuchassodium,calcium,iron,

magnesium,copper,etc.

HowEffectiveIsReverseOsmosisFiltration?

Reverseosmosisfiltrationisbyfarthemosteffectiveandeconomicmethodofwaterfiltration.It

filterswaterbysqueezingwaterthroughasemipermeablemembrane,whichisratedat0.0001micron

(equalto0.00000004inch).Thisisthesametechnologyusedtomakebottleddrinkingwater.Itisalso

themostusedtechnologyfordesalinatingseawater,makingitintodrinkingwater.

Whatarethespecificcontaminantsthatareverseosmosissystemremoves?

PureDropReverseOsmosisfiltrationsystemsrejectawidevarietyofimpurities.Hereisapartiallist:



Item

RejectionRate

Item

RejectionRate

Item

RejectionRate

Aluminum

9798%

Ferrocyanide

9899%

Proteins

90+%

AmoebicCysts

99%

Fluoride

9496%

Protozoa

99%

Ammonium

8595%

Giardia

99%

Pyrogen

99+%

Arsenic

9496%

Hardness

9397%

Radioactivity

9598%

Asbestos

99%

Herbicides

97%

Radium

97%

Bacteria

99+%

Hydrocarbons

90+%

Sediment

99%

Barium

9098%

Insecticides

97%

Selenium

97%

Bicarbonate

9596%

Iron

9899%

Silica

8590%

Boron

5070%

Lead

9698%

Silicate

9597%

Bromide

9396%

Magnesium

9698%

Silver

9597%

Cadmium

9698%

Manganese

9698%

Sodium

9298%

Calcium

9698%

Mercury

9698%

Strontium

9095%

Chloride

9495%

Nickel

9799%

Sulfur/Sulfate

9798%

Chromate

9098%

Nitrate

9396%

Sulphite

9698%

Chromium

9698%

PCBs

97%

TDS

9599%

Copper

9799%

Pesticides

90+%

THMs

90+%

Cryptosporidium

99%

Phosphate

99+%

Trichlorethylene

90+%

Cyanide

9095%

Polyphosphate

9899%

Virus

99+%

Detergents

97%

Potassium

9297%

Zinc

9899%



Page14www.VenusTreasureIsland.com|(678)9004702|[email protected] 

Note:Youmayormaynothavethesecontaminantsinyourwater.Thepercentagerejectionrateisfor

referenceonly.Percentagesmayvarysincewaterchemistryvariesineachwatersupply.

DoesReverseOsmosisremovepharmaceuticalsfromwater?

Yes,the5stageROwithcarbonprefilterscanremovemostofpharmaceuticalsfromwater.An

activatedcarbonfiltergivesthesecontaminantsachargesotheyareabsorbedandremoved.

WillareverseosmosiswatersystemtasteasgoodasthewaterIpay$5.00abottlefor?

Yes!Sometimesbetter,dependinghowwellthebottledwatercompanyismaintainingtheir

purificationequipment.ReverseOsmosisisthesameprocessusedbymostmajorbottledwater

companies.Evensomecompaniesthatuse"springwater"stilluseReverseOsmosistoinsurepurity.

Ihaveheardthatreverseosmosiswastesalotofwater!

Itwastesalittlebutnotalot.Ontheaverage,thesesystemswilluselessthan2%ofyourhome'stotal

waterconsumption.Inaddition,allOurReverseOsmosisSystemsuseautomaticshutoffvalves.The

drainwillstopwhenthetankisfull.TheratioofdrainwatertoROwateris2:1–3:1forallofourRO

systems.Foraregularresidentialhousehold,thewastewaterperdayisabout3moreflushesoftoilet,

whichisnottoobad.

WhatisaTDSmeter?

ATDSmeterisaHandheldTotalDissolvedSolidsTester.TotalDissolvedSolidsarethetotalweight

ofallsolidsthataredissolvedinagivenvolumeofwater,expressedinunitsofmgperunitvolumeof

water(mg/L),alsoreferredtoaspartspermillion(PPM).WithaTDSmeter,youcaneasilycompare

thequalityofROwaterwithyouroriginalsourcewater.

Maximumdistancefromtanktofaucet

Amaximumdistancefromtanktofaucetof15feetispossible.Thesystemwillproduceafasterflow

atthefaucetwiththeshortesttubingrunfromtanktofaucet.



Page15www.VenusTreasureIsland.com|(678)9004702|[email protected] 

Section2:TroubleshootingGuide

Leakingaroundfilterhousing(Oringtoosmallornotinplace)

Firstofall,pleasecheckifallfiltercartridgesaresittinguprightinsidethecanister.Then,checkif

Oringisproperlyinplace.Theoringsmaybealittletoosmall,pleasestretchitoutandputitback

insidethegroove.Youmayoverstretchalittlesowhenitisbacktothecanister,itwillshrinkandfit

justright.Theninsertthecartridgetothetopcap,screwthecanisterallthewayup.MAKESURE

ORINGSarestayinginplaceduringthisprocess.Thenuseawrenchtotighten(noneedtoover

tightenit).

Littlewateroutoffaucet,tankisheavyandappearsfullofwater,butthestreamturns

veryweakafterafewseconds

Ifthereisnochangeinthesupplywaterpressure,theproblemisverylikelyfromthetank.Itcouldbe

duetolowtankpressureorbrokenbladder.Performthefollowingstepsfirst?

● Shutoffmainwatersupply

● Getabucketunderthetankandremovetankbydisconnectingtheballvalve.

● Dumpthewaterfromthetankbyturningitupsidedown(throughthetopstem).Youmayadd

airfromthefrontvalvetohelpemptyingthewater.

● Useagaugeatthefrontairvalvetochecktankpressure.Itshouldbewithin710PSI.Iftoo

low,youcanuseabicyclepumptoaddmorepressuretothetank.

● Reconnecttanktothesystemandturnonthewatersupply.

Continuousdrain



AllROsystemscreatedrainwater.Thedrainwatershouldrunonlywhenthesystemismakingwater.

TheratioofdrainwatertoROwaterisabout0.83:1forourROsystems(Pumped,SideFlowsystems

havelowerratio).Foraregularresidentialhousehold,thewastewaterperdayisabout3moreflushes

oftoilet,whichisnottoobad.Thedrainshouldstopafterthetankisfull.Allow3hoursforthetankto

fillup.Ifthedrainisstillrunning,theproblemmightbecausedbythefollowingreasons?

● Faultyautomaticshutoffvalve(ASV,thewhitesquarevalvethatconnectsto4tubings),

● Faultycheckvalve(atthepurewateroutletofthemembranehousing),

● Faultyflowrestrictor(thesmalltubethatmarks"flow300"andconnectstothedrainline).

● Lowtankpressure.

HighTDSlevelinROwater



TheROsystemshouldproduceaTDSrejectionrateofabout8595%.Checkthefollowingfirst?

● WhatistapwaterTDSreading?IsthereasuddenincreaseintapwaterTDSlevel.

● HastheROmembranebeeninstalled?Itispackedinavacuumplasticbagandinbluecolor,

locatedintheaccessorybox.

● Possibilityofreversedrainlineandpurewaterline.Compareyourtubingconnectiontothe

diagramonthemanualandcheck.

Page16www.VenusTreasureIsland.com|(678)9004702|[email protected] 



TastesandOdorsinProductWater

PossibleCause

Solution

CarbonPostFilterisexhausted.

ReplaceFilter.

ThereisforeignmatterinHoldingTank.

Clean,flushandsanitizetheHoldingTank.Replacefilters.

ProductwaterandDrainwaterlinesarereversed.

Correctplumbing.

Dissolvedgasesinfeedwater.

Pretreatfeedwatertoremovegasses.

IncreaseinProductWaterTDS.

SeeHighTDSinProductWaterSection

FaucetLeaksorDrips

PossibleCauseSolutionWaterleaksfromfaucetspout.Adjustfaucetbyturningtheteebarlocated

underthehandletoprovideasmallamountoffreeplayinthehandlewhenshutoff.Shouldthisnot

work,repairorreplacethefaucet.Leaksfrombeneaththehandle.Repairorreplacethefaucet.

WhatisanASOVandwhatdoesitdo?

ASOVisautomaticshutoffvalve.Thisvalveallowsyoursystemtoturnoffthewatersupply,using

pressurefromthepurewatersideofthesystem.Itwillturnoffthewatersupplytotheunit,whenever

thereissufficientpressureonthepurewatersideofyoursystem.ASOVisamust.Itsaveswater,

extendsfilterlife,andimprovestheperformanceofyourunit.Asthestoragetankfillsthepressure

insideincreases,whenthepressureequals½to2/3yourfeedwaterpressure,thewatertothesystemis

shutoff.Nowaste.Sinceyousubtractthestoragepressurefromtheoperatingpressure,thestorage

pressureneedsbelimited.

Cloudyicecubesormilkycoloredwater

BadmembraneUseTDSMetertocheckmembrane.Replacemembraneandsanitizewhenbelow75%

rejection.WatersupplyHighoxygencontent.Tinyfrozenbubbles.Systemisstillnew.Thisisnormal

andshouldclearupintwoweeks.

Afterinstallation,thewateroutoftheROfaucetisonlyatrickle.Isthisnormal?

Reverseosmosisisaveryslowprocess.Waterflowisonlycontinualdropifbypassingthetank.With

theprepressuredtank,thewateroutofthefaucetwillbeabout710PSI(tank'spressure),whichis

prettystrongflow.Ittakesabout23hourstogetthetankfilledup,thenthesystemwillshutoff

automaticallyanddrainstopsrunning.

SuddendropinROwaterproduction:Thereareafewpotentialfactorscausingthe

problem?



● Feedwatervalveispluggedorclosed.

Sediment/CarbonprefilterorCarbonPost

Filterisclogged.

● Lowincomingwaterpressure.

● ReverseOsmosisMembraneisfouled.

● Airpressureinholdingtankisincorrect.

● AirBladderinHoldingTankisruptured.

● HoldingTankvalveisclosed.

● Nowatertodrain.DrainFlowRestrictor

isclogged.

● CheckValveonROMembraneHousing

isstuck.

● TheAutomaticShutOffValveis

Malfunctioning.

Page17www.VenusTreasureIsland.com|(678)9004702|[email protected] 



Warranty

This Limited Warranty extends to the original purchaser of the system only. This warranty covers all               

Manufacturersupplied items only that prove to be defective in material, workmanship, or factory preparation. This              

warranty covers parts only; all labor is excluded from this warranty, including, but not limited to, services related                 

to the removal, replacement, installation, adjustment, maintenance, and/or repair of the unit or its components              

items. excludes all nonManufacturer labor required for any servicing of the unit, including, but not limited to,                

servicing related to installation, adjustment, maintenance, and repair of the unit. This warranty applies only for the                

first full calendar year from date of purchase. The following items are excluded from this warranty: membranes,                

filters,Orings,andallotherpartsorcomponentsthatrequireregularreplacementasaresultofordinaryusage.

Disclaimers: This Limited Warranty applies only if the system is installed, used, and maintained in compliance with                

all instructions and requirements enclosed with the system. This warranty will be void for failure to observe the                 

followingconditions:

1.Thesystemistobeusedwithpotablewatersupplyonly.

2. Feed water pressure to the unit is no less than 40 PSI (30 PSI for systems with builtin booster pump) and no                      

greaterthan80PSI.

3.Thesystemistobeusedonwatersupplieswithchlorineconcentrationsof1.0mg/L(ppm)orless.

4.Feedwatertemperaturetotheunitmustbenolessthan40°Fandnomorethan100°F.

5.Totaldissolvedsolids(TDS)infeedwatermustbelessthan750mg/L(ppm).

6.FeedwatermusthaveapHbetween4and8.

7.Turbiditymustbelessthan1.0NTU.

8.SDImustbelessthan5.

9.Feedwatermustbecompletelyfreeofiron,manganeseorhydrogensulfide.

While the testing was performed under standard laboratory conditions, actual performance may vary. The             

Manufacturer does not know the characteristics of your water supply. The quality of water supplies may vary                

seasonably or over a period of time. Your water usage may vary as well. Water characteristics can also change if                   

the drinking water appliance is moved to a new location. The Manufacturer assumes no liability for the                

determination of the proper equipment necessary to meet your requirements, and we do not authorize others to                

assumesuchobligationonourbehalf.

This Limited Warranty does not cover any Manufacturersupplied items that are defective as a result of the use of                  

improper parts, equipment or materials. This warranty does not cover alterations or modifications of the unit or                

failureofaunitcausedbysuchalterationsandmodifications.

This Limited Warranty does not cover malfunctions of the unit due to tampering, misuse, alteration, lack of regular                 

maintenance, misapplication, fouling due to hydrogen sulfide, manganese or iron, scaling from excessive hardness,             

turbidity greater than 1.0 NTU, Silt Density Index (SDI) greater than 5.0 SDI, or excessive membrane hydrolysis                

due to chlorine levels in excess of 1.0 mg/L (ppm). In addition, damage to the unit due to fire, accident,                   

negligence,actofGod,oreventsbeyondthecontroloftheManufacturerarenotcoveredbythiswarranty.

Incidental and Consequential Damages Limitation: The Manufacturer will not be responsible for any incidental or              

consequential damages as a result of the failure of this unit to comply with express or implied warranties or any                   

defect in the unit, including but not limited to, lost time, inconvenience, damage to personal property, loss of                 

revenue, commercial losses, postage, travel, telephone expenditures, or other losses of this nature. In case some               

states do not allow the exclusion or limitation of incidental or consequential damages, you may choose to return                 

thesystem.Ifyouchoosetokeepit,youinsistthisexclusionSTILLapplytoyou.

Owner’s Warranty Responsibilities: As a condition of this Limited Warranty, the owner must ensure that periodic               

maintenance of the system is performed as described in the literature enclosed with the system. Neglect, improper                

maintenance, abuse, modification, or alteration of the unit will invalidate this Warranty. Should your unit develop a                