DSC WS900-29 User manual

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IoTega

Self-Contained Wireless Security System

User Manual

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 

WARNING:Thismanualcontainsinformationonlimitationsregardingproductuseandfunctionand

informationonthelimitationsastoliabilityofthemanufacturer.Readtheentiremanualcarefully.

Table of Contents

Table of Contents

1.0AboutYourSecuritySystem 3

1.1FireDetection 3

1.2CarbonMonoxideDetection 3

1.3Testing 3

1.4Monitoring 3

1.5Maintenance 4

2.0GeneralSystemOperation 5

2.1IntegratedKeypad 5

2.2PanelIndicators 5

2.3ImportantNotice 9

2.4LanguageSelection 9

2.5SystemModels 9

3.0ArmingtheSystem 10

3.1StayArming 10

3.2SilentExitDelay 10

3.3AwayArming 10

3.4QuickExit 11

3.5ArmingErrorsandExitFaults 11

3.5.1ArmingError 11

3.5.2AudibleExitFault 11

3.6AlarmCancelWindow 11

3.7BypassZones 12

3.8BypassGroup 12

4.0DisarmingtheSystem 13

4.1DisarmingError 13

5.0UsingWirelessKeys 14

6.0UserAccessCodes 15

6.1AccessCodeTypes 15

6.2Level1Access(Supervisor/Administrator) 15

6.3Level2Access(Basic/StandardUser) 16

6.4Level3Access(Maintenance/Guest) 16

6.0AdditionalFeatures 16

6.5BurglaryVerification 16

6.6SwingerShutdown 16

6.7FireAlarmVerification 16

7.0EmergencyKeys 17

7.1Two-WayAudioOperation 17

7.2Intrusion(Burglary)AlarmContinuousSiren 17

7.3WhenAlarmSounds 18

7.4FireAlarmPulsedSiren(Temporal3) 18

7.5CarbonMonoxide(CO)Alarm 18

8.0UsingtheSmartlinkUserAppandWebPortal 19

8.1AccessingYourAccount 19

8.2ManagingUsers 19

8.2.1AccountLockout 20

8.3AppMainScreen 20

8.4Security 21

8.4.1Arming 21

8.4.2Disarming 21

8.4.3ViewingandBypassingZones 21

8.5ViewingSystemStatus 21

8.6ViewingSystemActivityandTroubles 22

8.7AddingaCamera 22

8.7.1EditingorRemovingaCamera 23

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Table of Contents

8.7.2ViewingLiveVideoandRecordings 23

8.8SettingEventRecordings 24

8.9CreatinganEventSchedule 25

8.10CreatingScenes 25

8.11RunningaScene 26

8.12ControllingLightsandAppliances 26

8.13ControllingaThermostat 27

8.14ManagingNotifications 27

9.0UsingZ-WaveDevices 28

9.1Z-WaveAllianceCertification 28

9.2AddingorRemovingaController 28

9.3ReplicatingaController 28

9.4ControllerLearnMode 29

9.5ChangingthePrimaryController 29

9.6AddingaDevice 29

9.6.1EditingorRemovingaDevice 29

9.7DeviceInteroperability 29

9.8Z-WaveAssociationGroups 29

9.9Z-WaveReset 30

10.0ViewingTroublesontheIntegratedKeypad 31

10.1AlarmMemory 32

11.0TestingYourSystem 33

11.1SystemTest 33

12.0SafetyInstructions 34

12.1RemovingtheBattery 34

12.2RegularMaintenanceandTroubleshooting 36

12.3CleaningandMaintenance 36

13.0LocatingDetectorsandEscapePlan 37

13.1SmokeDetectors 37

13.2FireEscapePlanning 38

13.3CarbonMonoxideDetectors 39

14.0InstallerWarning 40

14.0RegulatoryAgencyStatements 41

15.0ReferenceSheets 43

15.1SystemInformation 43

15.2ServiceContactInformation 43

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Chapter 1.0 About Your Security System

1.0 About Your Security System

Readthismanualcarefullyandhaveyourinstallerinstructyouonyoursystem'soperationandon

whichfeatureshavebeenimplementedinyoursystem.Allusersofthissystemshouldbefully

instructedinitsuse.FillouttheSystemInformationpagewithallofyourzoneinformationand

accesscodes,andstorethismanualinasafeplaceforfuturereference.



Note:TheIoTegasecuritysystemincludesspecificfalsealarmreductionfeaturesandisclassified

inaccordancewithANSI/SIACP-01-2014ControlPanelStandard-FeaturesforFalseAlarm

Reduction.Consultyourinstallerforfurtherinformationregardingthefalsealarmreductionfea-

turesbuiltintoyoursystem,asthismanualdoesnotcoverallfeatures.

1.1 Fire Detection

Thissystemcanmonitorfiredetectiondevices,suchassmokedetectors,andprovideawarningifa

fireconditionisdetected.Goodfiredetectiondependsonhavinganadequatenumberofdetectors

placedinappropriatelocations.ThisequipmentmustbeinstalledinaccordancewithNFPA72

(N.F.P.A.,BatterymarchPark,QuinceyMA02269).CarefullyreviewtheFamilyEscapePlanning

guidelinesinthismanual.



Note:Yourinstallermustenableandconfigurethisfeature.

1.2 Carbon Monoxide Detection

Thissystemcanmonitorcarbonmonoxidedetectorsandprovideawarningifcarbonmonoxideis

detected.ReadtheFamilyEscapePlanningguidelinesinthismanualandtheinstructionsforthecar-

bonmonoxidedetector.

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Note:Yourinstallermustenableandconfigurethisfeature.

1.3 Testing

Testyoursystemweeklytoensurethatyoursystemfunctionsasintended.RefertotheTestingyour

Systemsectioninthismanual.Ifyoursystemdoesnotfunctionproperly,callyourinstallationcom-

panyforservice.

1.4 Monitoring

Thissystemcantransmitalarms,troublesandemergencyinformation.Ifyouinitiateanalarmby

mistake,immediatelycallthecentralstationtopreventanunnecessaryresponse.

Note:

lYourinstallermustenablethemonitoringfunctionbeforeitisfunctional.

lConsultwithyourinstallertodetermineifyoursystemisconfiguredwithacommunicator

delay.Acommunicatordelaypreventsareporttothecentralstationifthecontrolpanelis

unsetwithin30-45secondsafteranintrusionalarmistriggered.Notethatfire-typealarms

arenormallyreportedwithoutadelay.

lEnsurethatyourinstallerverifiesthatyoursystemiscompatiblewiththeCentralStation

Receiverformatatyearlyintervals.

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Chapter 1.0 About Your Security System

1.5 Maintenance

Withnormaluse,thesystemrequiresminimummaintenance.Notethefollowingpoints:

lDonotwashthesecurityequipmentwithawetcloth.Lightdustingwithaslightly

moistenedclothremovesnormalaccumulationsofdust.

lReplacethestandbybatteryevery3-5years.

WARNING!Donotattempttoreplacethebatteryoropentheenclosure,asthereisariskofelec-

tricshockorfire.



Forothersystemdevicessuchassmokedetectors,passiveinfrared,ultrasonicormicrowavemotion

detectors,orglassbreakdetectors,consultthemanufacturer’sliteraturefortestingandmain-

tenanceinstructions.

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Chapter 2.0 General System Operation

2.0 General System Operation

Yoursecuritysystemcomprisesanintegratedalarmcontrol/panelandvarioussensorsanddetectors.

Thepanelismountedbythemainentry/exitlocation.Thesystemisself-contained;electronicsand

standbybatteryarehousedwithintheunit.

Note:Ensurethatonlytheinstalleroraserviceprofessionalhasaccesstothesystem.



Thesecuritysystemhasseveralzonesofareaprotection.Eachofthesezonescommunicatestoone

ormorewirelesssensors,suchasmotiondetectors,glassbreakdetectors,doorcontacts,etc.A

sensorinalarmisindicatedbymessagesontheIoTegamobilephoneuserapplication.

AdditionalfeaturesincludeAutomaticInhibit(SwingerShutdown)foralarm,TamperandTrouble

signalsafterthreeoccurrencesinagivensetperiod,andaprogrammableKeypadLockoutoption.

ForSIACP-01classifiedinstallations,theswingershutdownfeatureisprogrammedsuchthatone

ortwotripsshutsdownthezone.Thezoneisrestoredafteramanualresetbyenteringtheaccess

codeatthetimeofdisarmingthealarmsystem,oritisresetautomaticallyafter48hourswithno

tripsonanyzones.

Note:ThemobilephoneuserapplicationfeaturewasnotevaluatedbyUL/ULC.

2.1 Integrated Keypad

TheIoTegasystemincludesacapacitivetouchintegratedkeypadwith16keys:numbers0thru9,*,

#,Fire,Auxiliary,Panic(FAP),andshift(uparrow).

Innormaloperation,thekeypadremainsdimwhennotinuse.Whenauserisincloseproximity,the

numberkeysilluminate.

Note:TheFAPkeysdonotilluminateunlesstheshiftkeyistapped.SeetheEmergencyKeyssec-

tionformoreinformation.



Note:Thekeypadcanonlybeusedforarming,disarming,andthelocalFAP.Thesamefunctions

areavailablewhenswitchingbetweenpartitions.

2.2 Panel Indicators

TheIoTegasystemincludesaseriesofilluminatedpointsourcestatusindicators.Thereisamin-

imumofsevenindicators:

lFoursingle-colorLEDs

lThreebi-colorLEDs(redandgreen)

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Chapter 2.0 General System Operation

1234 765



Item Description

1 PowerLED

2 ReadytoArmLED

3 ArmedLED

4 TroubleLED

5 WiFiSignalStrengthLED

6 CellularSignalStrengthLED

7 RemoteConnectionLED



Power

Status Light LED indicator Description



ONSteady ACpowerisconnectedtothesystem.

Flashing SystemTest

AllstatusLEDsflashatthesametime.

OFF ThereisnoACorbatterypowertothesystem.



Ready to Arm

Status Light LED indicator Description



ONSteady Thepartitionisreadytoarm.Therearenofireor

COalarmconditions.

OFF Thesystemisnotreadytoarm.

AfireorCOalarmconditionispresent.

Flashing SystemTest

AllstatusLEDsflashatthesametime.

 InstallerWalkTest

Ready,Trouble,andArmLEDsflashatthesame

time.



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Chapter 2.0 General System Operation

Armed

Status Light LED indicator Description



ONSteady Thepartitionisarmed..

Flashing ThesysteminAlarm.

Note:SilentalarmsorpanicdonotflashtheAlarm

LED.

SystemTest

AllstatusLEDsflashatthesametime.

InstallerWalkTest

Ready,Trouble,andArmLEDsflashatthesame

time.

OFF Thepartitionisdisarmed



Trouble

Status Light LED indicator Description



ONSteady Asystemtroubleispresent.



Flashing

[cadenceof500ms

On/500msOFF]

[*][2]TheTroublemenuisaccessed.

Flashing

[cadenceof250ms

ON/250msOFF/250ms

ON/750msOFF]

Thesystemisinthesecond-levelsubmenu.

Flashing

[cadenceof250ms

ON/250msOFF/250ms

ON/750msOFF]

Thesystemisinthethird-levelsubmenu.

Flashing SystemTest

AllstatusLEDsflashatthesametime.

Flashing InstallerWalkTest

Ready,Trouble,andArmLEDsflashatthesame

time.

OFF Systemtroublesarecleared.



WiFi Signal Strength

Status Light LED indicator Description



ONSteady(green) Theradioisactivewithastrongsignalconnection.

ONSteady(yellow) Theradioisactivewithaweaksignalconnection.

ONSteady(red) Thereisnosignal.

ONFlashing(red). Therewashardwarenetworkreset.

Flashesredforseveral

seconds,thenflashes

green

SystemTest

AllstatusLEDsflashatthesametime.

OFF ClientModeisOFF.

- 7 -

Chapter 2.0 General System Operation



Cellular Signal Strength

Status Light LED indicator Description



ONSteady(green)



Cellularisactivewithastrongsignalcon-

nection.

ONSteady(yellow)



Cellularisactivewithaweaksignalcon-

nection.

ONSteady(red) Acommunicatorisinstalledbutthereisno

signalorconnection.

Flashesredforafewseconds,

thenflashesgreen

SystemTest

AllstatusLEDsflashatthesametime.

OFF Acommunicatorisnotinstalledornot

configured.



Remote Connection Status

Status Light LED indicator Description



ONSteady(green) Thelinkisactivewithaserver.

ONFlash(red) Thelinkactivatesbutfailstocommunicate

withtheserver.

OFF Thelinkisnotyetactivewithanyserver.

ONFlash(green) ThelinkisactivewithaserverandInstaller

Accessisavailable.

Flashesredforafewseconds,

thenflashesgreen

SystemTest

AllstatusLEDsflashatthesametime.

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Chapter 2.0 General System Operation

2.3 Important Notice

Asecuritysystemcannotpreventemergencies.Itisonlyintendedtoalertyouandyourcentralsta-

tion,ifapplicable,toanemergencysituation.Securitysystemsaregenerallyveryreliable,butthey

maynotworkunderallconditionsandtheyarenotasubstituteforprudentsecuritypracticesorlife

andpropertyinsurance.Yoursecuritysystemmustbeinstalledandservicedbyqualifiedsecurity

professionals.Theseprofessionalscaninstructyouonthelevelofprotectionthathasbeenprovided

andonsystemoperations.



Note:WhenthepanelisinSleepMode,itissavingbatterylife.Thepanelwillnotbeturnedon

untilthereisaspecificreason,suchasahandwaveinfrontofthepanel,orthestartofanentry

delay.

Inthismodethekeypadisstillfunctioningandnothingwillbevisible;howeverifdesired,your

installercanenablethearmedstatustobevisiblewhileinSleepMode.

2.4 Language Selection

Thesystemsupportsthefollowingthreelanguages:

lEnglish

lFrench

lSpanish

Youcanselectthelanguageonthetouchscreenkeypad.

2.5 System Models

ThereferencetoWS900inthismanualcoversthefollowingmodels:

WS900-29* Alarmsystemwithtwo-wayaudiosupport,operatingin912-919MHzband

WS900-19* Alarmsystemwithtwo-wayaudiosupport,operatingin912-919MHzband

3G7090* 3GCellularAlarmCommunicator

LT7090* VerizonLTEOnlyCellularCommunicator

(*)ThesedevicesareUL/ULClisted.



WS900-28 Alarmsystemoperatingin868MHzband

WS901-18 Alarmsystemoperatingin868MHzband

WS901-24EU Alarmsystemoperatingin433MHzband

WS901-14 Alarmsystemoperatingin433MHzband

3G7090-EU 3GCellularAlarmCommunicator



Note:Two-wayaudiosupportwasnotevaluatedbyUL/ULC.

- 9 -

Chapter 3.0 Arming the System

3.0 Arming the System

Youcanarmthesystemusingthefollowingoptions:

lIntegratedkeypad

lTouchscreenkeypad

lUserapp(OperationwiththeuserappwasnotevaluatedbyUL/ULC.)

lWirelesskey(Refertosection5.0foralistofUL/ULClistedcompatiblewirelesskeys.)

3.1 Stay Arming

StayArmingarmstheperimeterofthepremiseswhilepermittingmovementinside.



ToarmthesysteminStaymode,dothefollowingsteps:

1. EnsureallprotecteddoorsandwindowsaresecureorbypassedandthattheReady

indicatorison.

2. Enteravalidusercodeanddonotleavethepremises.Thesystemautomaticallyignores

bypassedzonesandinitiatestheexitdelaycountdown.

Whenexitdelayisactive,theArmed andReadyindicatorsturnonandthekeypadissilent.

Whentheexitdelayexpires,thesystemisarmedandindicatedbythefollowingconditionsonthe

keypad:

lTheReadyindicatorturnsoff.

lTheArmedindicatorstayson.



Note:ForSIACP-01listedpanels,theStayArmingexitdelaywillbetwiceaslongastheAway

Armingexitdelay.

IfyoursystemisinstalledinaccordancewithSIACP-01StandardforFalseAlarmReduction,the

securitysystemarmsintheStayArmedmodeiftheexitdelaytimeexpiresandthereisnoexit.

3.2 Silent Exit Delay

IfthesystemisarmedinStaymodeorusingtheNo-Entryarmingmethod,thekeypadbuzzeris

silencedandtheexittimeisdoubledforthatexitperiodonly.(SIACP-01only.)

3.3 Away Arming

AwayArmingarmstheentiresystem,includingtheperimeterandinteriordevices.



ToarmthesysteminAwaymode,dothefollowingsteps:

1. EnsureallprotecteddoorsandwindowsaresecureorbypassedandthattheReady

indicatorison.

2. Enteravalidusercodeandexitthepremisesthroughadoorprogrammedasentry/exit

type.Exitdelaybegins.

3. Whenexitdelayisactive,theArmed andReadyindicatorsturnonandthekeypad

beepsoncepersecond.Dependingonyoursystemconfiguration,youhave____secondsto

exitthepremises.Yourinstallercanprogramthistime.

4. Thekeypadbuzzeremitsadistinctpulsatingrateduringthelast10secondsoftheexit

delaytoindicatethatthetimeisexpiring.

5. Tocancelthearmingsequence,enteryouraccesscode.



- 10 -

Chapter 3.0 Arming the System

Whentheexitdelayhasexpired,thesystemisarmedandindicatedbythefollowingconditions:

lTheReadyindicatorturnsoff.

lTheArmedindicatorstayson.

lThekeypadissilent.

Note:InAwayArmingmode,manuallybypassedzonesareloggedandcommunicatedtothecent-

ralstation.

IfyoursystemisinstalledinaccordancewithSIACP-01StandardforFalseAlarmReduction,the

followingconditionapplies:Violationandrestoral,followedbyasecondviolationoftheentry/exit

zonebeforetheendoftheexitdelay,restartstheexitdelay.

Note:Thisfunctionisavailableonthetouchscreenkeypadanduserapp.

3.4 Quick Exit

Ifthesystemisarmedandyoumustexit,usetheQuickExitfunctiontoavoiddisarmingandrearm-

ingthesystem.Usingthisfunctiongivesyou2minutestoexitthepremises.Whenthedoorisclosed

afterexiting,theremainingexittimeiscancelled.

3.5 Arming Errors and Exit Faults

Yoursecuritysystemaudiblynotifiesyouofanyerrorswhenyouareattemptingtoarmthesystem

orexitthepremises.

3.5.1 Arming Error

Anerrortone(longbeep)soundsifthesystemisunabletoarm.Armingerrorsoccurunderthefol-

lowingconditions:

lThesystemisnotreadytoarm,i.e.sensorsareopen

lTheenteredusercodeisincorrect.

lApresenttroublecondition.

Ensureallsensorsaresecureandthesystemisreadytoarm,thentryagain.

3.5.2 Audible Exit Fault

Toreducefalsealarms,theAudibleExitFaultnotifiesyouofanimproperexitwhenarmingthesys-

tem.Iftheentry/exitdoorisnotsecurelyclosedduringtheprogrammedexitdelay,thesystemwill

soundthealarmtoindicateanimproperexit.

Note:Yourinstallermustenablethisfeature.



Tocorrectandexitfault,dothefollowingsteps:

1. Re-enterthepremises.

2. Enteryouraccesscodetodisarmthesystembeforetheentrydelaytimerexpires

3. Ensureallsensorsaresecureandthesystemisreadytoarm.

4. RepeattheAwayarmingprocedure.

3.6 Alarm Cancel Window

Thereisaperiodoftimeinwhichyoucancancelthealarmtransmission.Whentheprogrammed

alarmtransmissiondelayexpires,cancellinganalarmsendsamessagetothecentralmonitoringsta-

tion.Whenthecancellationmessageissuccessfullytransmitted,thesystembeepssixtimes.

Note:

lYourinstallercanenableandconfigurethisfeature.

lForCP-01systems,alarmtransmissiondelaymustnotexceed45seconds.

- 11 -

Chapter 3.0 Arming the System

3.7 Bypass Zones

Usethezonebypassingfeaturewhenyouneedaccesstoaprotectedareawhilethesystemis

armed,orwhenazoneistemporarilyoutofservice,butyouneedtoarmthesystem.Bypassed

zonesarenotabletosoundanalarm.Asaresult,bypassingzonesreducesthelevelofsecurity.If

youarebypassingazonebecauseitisnotworking,callaservicetechnicianimmediatelytoresolve

theproblemanrestoreyoursystemtoproperworkingorder.

Ensurethatnozonesareunintentionallybypassedwhenarmingyoursystem.Zonescannotbe

bypassedoncethesystemisarmed.Bypassedzones,exceptfor24-hourzones,areautomatically

cancelledeachtimethesystemisdisarmedandmustbebypassedagainbeforethenextarming.

Note:

lTwo-hourzonescanonlybeunbypassedmanually.

lThisfunctionisavailableonthetouchscreenkeypadanduserapp.

lForULlistedinstallations,zonescanonlybebypassedmanually.



Tobypassanactivezoneonthetouchscreenkeypadoruserapp,dothefollowingsteps:

1. Tapthemainmenuicon toaccessthemainmenu.

2. TapSensors.

3. Slidetheswitchfromrighttolefttobypasstheactivezone.

3.8 Bypass Group

Abypassgroupisaselectionofzonesprogrammedintothesystem.Ifyoubypassagroupofzones

onaregularbasis,youcanprogramthemintoabypassgroup,sothatyoudonothavetobypasseach

zoneindividually.Notethatyoucanonlyprogramonebypassgroupatatime.



Note:

lThisfeatureisnottobeusedinULListedinstallations.

lThisfunctionisavailableonthetouchscreenkeypad.

lForULlistedinstallations,zonescanonlybebypassedmanually.

- 12 -

Chapter 4.0 Disarming the System

4.0 Disarming the System

Youcanarmthesystemusingthefollowingoptions:

lIntegratedkeypad

lTouchscreenkeypad

lUserapp(OperationwiththeuserappwasnotevaluatedbyUL/ULC.)

lWirelesskey(Refertosection5.0foralistofUL/ULClistedcompatiblewirelesskeys.)



Todisarmthesystemontheintegratedkeypad,dothefollowingsteps:

1. Enteryouraccesscode.

2. Ifyouopentheentry/exitdoor,acontinuoustoneindicatesthatentrydelayhasstarted.

Enteryouraccesscodewithin____secondstoavoidanalarmcondition.Yourinstaller

canprogramthistime.

Note:Whendisarmingthesystemduringentrydelay,thetoneissilencedwhenyouenterthefirst

digitofyouraccesscode.Ifyouenteraninvalidaccesscode,thetonestartsagain.

4.1 Disarming Error

Ifyourcodeisinvalid,thesystemwillnotdisarmandthesystememitsa2-seconderrortone.If

thishappens,press[#]andtryagain.

- 13 -

Chapter 5.0 Using Wireless Keys

5.0 Using Wireless Keys

Inadditiontothekeypad,youcancontrolyoursystemwithtwo-waywirelesskeys.Allwireless

keybuttonsareprogrammable.Yourinstallercanverifythefunctionsforeachkey.

Usingatwo-waywirelesskey,youcanarmordisarmthesystemwhileyouareincloseproximity

toyourhouse,oryoucancallforhelp.



ThefollowingwirelesskeysarecompatiblewiththeIoTegasystem:

PG4929/PG8929/PG9929 PG4939/PG8939/PG9939 PG4949/PG8949/PG9949

1. AwayArm

2. StayArm

3. Disarm

4. Panic

5. CommandOutput1

6. MessageLED

7. StatusLEDs

1. AwayArm

2. StayArm

3. Disarm

4. Panic

5. CommandOutput1

6. LED

1. AwayArm

2. Disarm

3. Panic

Note:ThepanicfeatureisdisabledonPG9929andPG9939forSIACP-01certifiedinstallations.



AuseratMasterorAdministratorlevelcanassignwirelesskeystousersonthetouchscreen

keypad.



Toassignawirelesskey,completethefollowingsteps:

1. Fromthemainmenu,tapUsers.

2. Ontheupperrightcornerofthescreen,tapthewirelesskeyicon.

3. Tapawirelesskey,thentapusertoassignthekey.



Toarmthesystemwithawirelesskey,pressthedesiredarmingmodebuttonwhentheReadyindic-

atorison.

Note:Whenarmingthesystemwithatwo-waywirelesskey,thesystemsquawksoncetoindicate

thesystemisarmed.



Todisarmthesystemwithatwo-waywirelesskey,dothefollowingsteps:

1. Pressthedisarmbutton.

2. Ifyouwalkthroughtheentrydoor,thekeypadwillbeep.Pressthedisarmbuttonwithin____

secondstoavoidanalarmcondition.

Note:Whendisarmingthesystemwithatwo-waywirelesskey,thesystemsquawkstwicetoindic-

atethesystemisdisarmed.

- 14 -

Chapter 6.0 User Access Codes

6.0 User Access Codes

TheIoTegasystemsupportsupto100users,includingtheMasteruser.Bydefault,user#1isthe

Masteruser.Youcannotdisableordeletethisuserfromthesystem.Thesystemalsosupportsan

additionaltwoduresscodes,oneforeachpartition.



Fromthetouchscreenkeypadanduserapp,youcanprogramandconfigureattributesforusers2

thru100.Youcanassignausertooneorbothpartitionsandenableordisablesysteminteraction.



Usercodesare4-digitsandmustbeunique;thesystemdoesnotrecognizeduplicatecodes.Ifyou

programaduplicatecode,thesystemerrorsandrejectsthecode.Ifyoutrytochangeanexisting

usercodetoaonethatisalreadyprogrammed,thesystemerrorsandrejectsthechange.

RefertotheManagingUserssectionformoreinformation.

6.1 Access Code Types

TheIoTegasystemprovidesthefollowinguseraccesscodetypes:

Master Code Thisisthesystemmastercode.Youcannotdisableordeletethiscode,butyou

canchangeitintheuserapp.Usethiscodetoprogramallotheraccesscodes,

includingtheduresscodes.Youcanusethiscodetodoalluser-levelfunctions,

excepttoaccessInstallermode.

User Codes Therearethreeaccesslevelsforusercodes:

lLevel1-Supervisor/Administrator

lLevel2-Basic/StandardUser

lLevel3-Maintenance/Guest

Eachlevelhasdifferentpermissions.SeeUserCodeAccessLevelsfordescrip-

tionsofeachlevel.

Duress

Codes

Useduresscodestodisarmthesystemonlyinanemergencysituation.When

used,anemergencydisarmeventtransmitstothecentralmonitoringstation.

Thesystemsupportstwoduresscodes,oneforeachpartition.Thesecodesare

excludedfromthetotalnumberofavailablecodes.Theyhavetheaccesslevel

ofaLevel2BasicUser.

6.2 Level 1 Access (Supervisor/Administrator)

Usersatthislevelhavesimilarprivilegestothemasteruserbutarelimitedbasedontheirpartition

assignment.Userscandothefollowingactionsontheirpartitions:

lArm/disarm

lBypass/unbypass

lChimeenable/disable

lViewtroubles

lViewalarmmemory

Level1userscanalsodoanyuserlevelfunctionalityonthekeypadoruserapp,asfollows:

lInitiatesystemtest

lEnableinstallerorremoteaccess

lLanguageselection

lVieweventbuffer

lViewimages

lProgramzoneandpartitionlabels

lScheduleAutoArming

- 15 -

Chapter 6.0 Additional Features

lInitiatefirmwareupdates

lUpdatethesystemWiFiSSIDandpassword

lCreatenewusersanduserlabels

lProgramduresscodes

Note:Userscanonlyadd,edit,ordeleteusersthatareassignedtothesamepartitionastheyare.

6.3 Level 2 Access (Basic/Standard User)

Usersatthislevelhaveaccesstobasicsecurityfunctionsbutarelimitedbasedontheirpartition

assignment.Userscandothefollowingactionsontheirpartitions:

lArm/disarm

lBypass/unbypass

lChimeenable/disable

lViewsystemtroubles

lViewalarmmemory

6.4 Level 3 Access (Maintenance/Guest)

Usersatthislevelarelimitedtoreducedsystemaccessontheirpartitionassignment.Userscando

thefollowingactionsontheirpartitions:

lArm/disarm

lChimeenable/disable

lViewsystemtroubles

lViewalarmmemory

6.0 Additional Features

6.5 Burglary Verification

TheControlPanelincludescrosszoneandsequentialdetectionfeaturesthatrequireatripontwoor

morezoneswithinagiventimeperiod,togenerateaconfirmedalarmandimmediatepolice

response.

Note:Mustbeenabledandconfiguredbyinstaller.

6.6 Swinger Shutdown

TheControlPanelhasaswingershutdownfeaturethatwhenenabledaprogrammablenumberof

tripsshallshutdownthezone.AllburglaryzonetypeshavethisfeatureenabledinCP-01install-

ations.

Note:Mustbeenabledandconfiguredbyinstaller.

6.7 Fire Alarm Verification

FireAlarmVerificationisanavailableoptionforFirezones.Ifconfigured,oncetheconditionsfor

alarmverificationaremetthefirealarmwillsoundandanalarmtransmissionwillbesenttothe

monitoringstation.

Note:Mustbeenabledandconfiguredbyinstaller.

- 16 -

Chapter 7.0 Emergency Keys

7.0 Emergency Keys

IMPORTANT:EMERGENCYUSEONLY!

Theemergencykeysgenerateafire,auxiliary,orpanicalarmandalertsthecentralmonitoringsta-

tion.

Tousetheemergencykeys,dothefollowingsteps:

1. Taptheshiftkey onthekeypad.Theemergencykeysilluminate.

FireAlarm

AuxiliaryAlarm

PanicAlarm

2. TouchtheFire,Auxiliary,orPanickeyfor2seconds,asneeded.Thesystembeepsto

indicatethatthealarminputhasbeenacceptedandsenttothemonitoringstation.

3. Toreturntothenumberkeypadwithoutusingtheemergencykeys,tapthe[#]key.



Note:Dependingonyoursystemconfiguration,yourinstallercandisableanyoftheemergency

keys.

7.1 Two-Way Audio Operation

Thisfeatureisusedtoverifythenatureofanalarmandtodeterminethetypeofassistancethe

occupantneeds.Whenthecentralmonitoringstationreceivesanalarm,theyinitiateatwo-way

audiosession.

Note:

lOnlythecentralmonitoringstationcaninitiateatwo-wayaudiosessionwhentheyreceive

analarm.;theusercannotinitiateasession.

lThetwo-wayaudiofeaturewasnotevaluatedbyUL/ULC.

7.2 Intrusion (Burglary) Alarm Continuous Siren

Ifyouareunsureofthesourceofthealarm,proceedwithcaution!



- 17 -

Chapter 7.0 Emergency Keys

Ifthealarmwasaccidental,enteryouraccesscodetosilencethealarm.Ifthealarmsystemisdis-

armedwithintheprogrammedtransmitterdelaytime,noalarmtransmissionissenttothecentral

monitoringstation.Checkwithyourinstallertoseeifthisoptionhasbeenenabledonyoursystem

andforthetransmitterdelaytime.

Followingthetransmitterdelaytime,youhave5minutestoenteryourusercodetocancelanalarm

thathasbeenpreviouslytransmitted.Acancelsignalissenttothecentralmonitoringstationandthe

systemindicatesthatthecancelsignalwastransmitted.Callyourcentralmonitoringstationtoavoid

adispatch.

7.3 When Alarm Sounds

Thesystemcangeneratethethreedifferentalarmsoundsinthisorderofpriority:

1. FireAlarm=Temporal/pulsedsiren

2. CarbonMonoxideAlarm=fourbeeps,5-secondpause,fourbeeps

3. Intrusion(Burglary)Alarm=Continuoussiren

Note:TheAuxiliaryAlarmissilentandonlyresultsinanalarmtransmissiontothecentralmon-

itoringstation.

7.4 Fire Alarm Pulsed Siren (Temporal 3)

Intheeventofafirealarm,followyouremergencyevacuationplanimmediately!

Thefirealarmtemporal/pulsedsirensoundsofthreeshortpulsesfollowedbya1.5-secondpause,

thenrepeats..

Ifthefirealarmwasaccidental,e.g.burnttoast,bathroomsteam,etc.,enteryouraccesscodeto

silencethealarmandcallyourcentralmonitoringstationtoavoidadispatch.



Note:Verifywithyouralarmcompanythatyoursystemisequippedwithfiredetection.

ForinformationonresettingsmokedetectorsseeResettingSmokeDetectors.

7.5 Carbon Monoxide (CO) Alarm

WARNING!CarefullyreviewyourCarbonMonoxideAlarmInstallation/UserGuidetodetermine

thenecessaryactionsrequiredtoensureyoursafetyandensurethattheequipmentisoperatingcor-

rectly.Incorporatethestepsoutlinedintheguideintoyourevacuationplan.

ActivationofyourCOalarmindicatesthepresenceofcarbonmonoxide(CO),which

canbefatal.

Analarmisindicatedbythefollowingconditions:

lTheredLEDontheCOdetectorflashesrapidlyandbuzzersoundswitharepeating

cadenceof4quickbeeps,5-secondpause,4quickbeeps.

lThesirenconnectedtothecontrolpanelproducesthesamecadenceasabove.

lThesystemprovidesaudibleandvisualindicationoftheCOalarm.



IftheCOalarmsounds,dothefollowingsteps:

1. PressthebuttonontheCOdetectortosilencethealarm.

2. Callemergencyservicesoryourfiredepartment.

3. Immediatelymoveoutdoorsortoanopendoor/window.

- 18 -

Chapter 8.0 Using the Smartlink User App and Web Portal

8.0 Using the Smartlink User App and Web Portal

YoucanmanageyoursystemwiththeSmartlinkuserappandwebportal.Bothprovideaccessto

severalfeaturesonyoursystem,includingthefollowingfunctions:

lViewingthesystemstatusandactivity

lArminganddisarming

lBypassingzones

lViewingthesystemstatusandtroubles

lManagingdevicesandcameras



Thewebportalincludesallfunctionsthatareavailableontheappandadditionalfunctions,includ-

ingthefollowing:

lSettingeventrecordings

lCreatingscenes

lManagingUsersandPasswords



Note:Yourinstallermustcreateyourcustomeraccountandconfigureyoursystembeforeyoucan

accessitontheSmartlinkapporinthewebportal.

8.1 Accessing Your Account

Yourinstallerprovidesausernameandpasswordyoucanusetologontotheappandtheweb

portal.Youcanchangethesedetailsatanytimeinthewebportal.RefertoManagingUsersfor

moreinformation.



DownloadandinstalltheSmartlinkuserappfromtheiOSAppStoreortheGoogle

PlayStore.

Afterdownloadingandinstallingtheapp,logontoyourcustomeraccountwithyour

usernameandpassword.Ifyouhavemorethanonesystemconnectedwithyour

account,choosewhichsystemyouwanttoview.



ToaccessyouraccountintheSmartlinkwebportal,enterthefollwingURLinyourbrowser:

smartlink.secure.direct



Enteryourusernameandpasswordandchoosewhichsystemyouwanttoview.

8.2 Managing Users

Allusersmusthaveanaccountbeforetheycanaccessthesystemontheapporinthewebportal.

Youcanonlycreateandedituseraccountsinthewebportal.



Toaddanewuseraccount,completethefollowingsteps:

1. Inthewebportal,gototheContactspagefromtheleftsidemenu.

2. ClickAddContactandcompletetheformwithatleastonephonenumber.

3. ClickCheckAvailabilitytomakesuretheusernameisnotalreadyinuse.

4. IntheAlarmUsersection,thenewuserisautomaticallyassignedaUserID.Entera4-digit

panelaccesscodeforthenewID.Theuserneedsthiscodetodisarmthesystem.

5. ClickSave.

Whenyousavetheuseraccount,itappearsontheContactspage.Theusercannowaccessthesys-

temthroughtheappandthewebportal.



- 19 -

DSC WS900-29 User manual

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