Panasonic CZCSWSCC2 Operating instructions

Operating Instructions

Panasonic AC Smart Cloud

Model No. CZ-CSWSCC2

ENGLISH

Before operating the unit, read these operating instructions thoroughly and keep them for future reference.

Panasonic Corporation

http://www.panasonic.com

H0517-2068

CV6233340562

ACXF55-20661

Features

2

What is Panasonic AC Smart Cloud?

Panasonic AC Smart Cloud provides you with several "Remote" services to control the air conditioning

units (indoor units/outdoor units) via internet and Cloud Adaptors.

Setting data will be kept for 3 years at Panasonic AC Smart Cloud.

Remote control

Connecting to AC Smart Cloud will enable you to

operate the units via internet and check the status using

a PC from a remote location.

You can view the energy consumption of the air conditioning

units by comparing the daily, weekly, monthly, values, etc.

Energy saving efficiency and Eco-friendly buildings can be

easily checked.

Distributing air conditioner

energy

Operation and status

You can check the operational status (ON/OFF,

operating mode, alarms, etc.) of all indoor units and

outdoor units in real time.

You can also select indoor units to change their settings.

Operation scheduling

You can register daily operation schedules (ON/OFF

time, operating modes, set temperatures, etc.) for

individual indoor units or groups of indoor units.

Operations can be scheduled for up to 2 years in

advance.

AC Smart Cloud

Server

Internet

PC, Tablet, etc.

Cloud

Adaptor

Outdoor

unit

Indoor

unit

Outdoor

unit

Indoor

unit

Cloud

Adaptor

Indoor

unit

Preparations

Contents

3

 Read the Operating Instructions carefully for safe use. This manual describes the Operating Instructions of Panasonic AC Smart

Cloud. Read this manual as well as operating instructions supplied with indoor units and outdoor units.

 Be sure to read the “Safety precautions” (P. 5) before using.

 Keep this manual as well as the operating instructions supplied with indoor units and outdoor units in a safe place.

 Be sure to keep this manual in a place easily accessible by users. In the case of user change, be sure to give this manual to the

new user.

Settings Appendix

Operation/Status

Features …………………………………………………………………..

Contents …………………………………………………………………..

Simple guide to features …………………………………………………

Safety precautions ………………………………………………………..

Preparations before changing settings …………………………………

Before use …………………………………………………………………

Logging into Panasonic AC Smart Cloud ………………………………

Home screen ………………………………………………………………

Checking the status of air conditioning units …………………………

Checking the settings on the indoor unit ………………………………..

Changing the settings on the indoor unit ………………………………..

Checking the operational log of indoor units ……………………………

Checking the operational status of the outdoor unit ……………………

Checking the status of Cloud Adaptors …………………………………

Checking the status with the floor map ………………………………….

Checking the efficiency value of air conditioning units visually ….

Checking the Statistics of efficiency value …………………………………

Checking the notification message of air conditioning units ………

Checking the notification details …………………………………………

Checking the notification graphically ……………………………………

Checking the maintenance settings ……………………………………..

Checking the notifications with the floor map …………………………..

System settings ……………………………………………………………..

Configuring the system settings ………………………………………….

User account settings ………………………………………………………

Configuring the user account settings ……………………………………

Setting a schedule …………………………………………………………..

Configuring the schedule settings …………………………………………

Checking the schedule results ……………………………………………

2

3

4

5

6

7

8

11

13

14

16

18

19

21

22

23

24

29

30

32

33

36

37

38

46

47

54

56

61

Simple guide to features

4

Operations on the indoor unit

This guide only shows the main features.

What you want to do Title Page

To change the settings on the indoor unit

Changing the settings on the indoor unit

16

To change the operating mode

Changing the settings on the indoor unit

16

To change the set temperature

Changing the settings on the indoor unit

16

To reset the filter sign

Checking the settings on the indoor unit

15

To change the airflow direction and fan speed

Changing the settings on the indoor unit

17

To prevent operation by remote controllers

Changing the settings on the indoor unit

17

Checking the operating status

What you want to do Title Page

To check the operational status of the indoor units you are managing

Checking the operational log of indoor units

18

To check the operational status of Cloud Adaptors

Checking the status of Cloud Adaptors

21

To check the operational status with

the floor map

Checking the status with the floor map

22

To check the efficiency value graphically

Checking the Statistics of efficiency value

24

Checking the notification message of air conditioning units

What you want to do Title Page

To check the

notification message

Checking the notification details

30

To check the maintenance

settings

Checking the maintenance settings

33

Configuration of system/account settings

What you want to do Title Page

To configure the system settings

Configuring the system settings

38

To configure the account settings

Configuring the user account settings

47

Schedule operations

What you want to do Title Page

To configure

the daily settings

Configuring the schedule settings

56

To set schedule operation for Daily Setting, for each task

Configuring the schedule settings

56

Safety precautions

5

Matters to be observed Prohibited matters

WARNING

This symbol refers to a hazard or unsafe

practice which can result in severe personal

injury or death.

CAUTION

This symbol refers to a hazard or unsafe

practice which can result in personal injury

or product or property damage.

Do not use this appliance in a potentially explosive atmosphere.

In case of malfunction of this appliance, do not repair by yourself. Contact the

sales or service dealer for repair.

In case of emergency, remove the power plug from the socket or switch

off the circuit breaker or the means by which the system is isolated

from the mains power.

WARNING

CAUTION

This appliance is intended to be used by expert or trained users in shops, in

light industry and on farms, or for commercial use by lay persons.

This appliance can be used by children aged from 8 years and above and

persons with reduced physical, sensory or mental capabilities or lack of

experience and knowledge if they have been given supervision or instruction

concerning use of the appliance in a safe way and understand the hazards

involved.

 Do not operate with wet hands.

 Do not wash with water.

6

Preparations before changing settings

This chapter describes some basic operations.

Preparations

Preparations before changing settings

Before use

7

To log into Panasonic AC Smart Cloud, use Windows Internet Explorer 11 or later versions.

To log into Panasonic AC Smart Cloud

Preparations

Preparations before changing settings

To refer to, or print the PDF documents, you need to install the Acrobat Reader on your PC or similar

device. Acrobat Reader is available free of charge from the Adobe website.

To view PDF documents

Note

 Adobe Reader is a trademark or registered trademark of Adobe Systems Incorporated in the United States and other countries.

 It is necessary to install Adobe Reader on your PC to read files in CSV format.

If you need support of this system, please contact your dealer or service provider.

If you need support of this system

 Windows and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and other

countries.

Adobe Reader is a trademark or registered trademark of Adobe Systems Incorporated in the United States and other countries.

Other products mentioned are the trademarks or registered trademarks of the respective corporations.

Other products are the intellectual property of the respective corporations.

 It is prohibited by copyright law to reproduce fully or in part the software and operating instructions, or to lend out the software,

without the permission of the rights holder.

 This company accepts no responsibility for damages, losses, or requests for payment incurred as a result of using Panasonic AC

Smart Cloud. If any problems with calculations, etc., of proportions and usage volumes occur due to issue with the device or

software, we will not be responsible for any compensation.

 Panasonic AC Smart Cloud may be modified to improve performance without prior notice. The content of this document may also

be changed without notice.

 Infringements of third party patent rights or other rights as a result of using the items described in this document shall not be the

responsibility of this company.

 Refer to the DVD included with Cloud Adaptor for the open source licenses.

Trademark and indemnity

Note

 Windows and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and other

countries.

 While you may be able to view the website in another browsers and operating systems, please note that you may experience

issues such as an inability to use certain functions.

Select [Sign In] to log in.

Logging into Panasonic AC Smart Cloud

8

Launch your web browser and enter the specified URL to display the login screen.

(https://ac.smartcloud.panasonic.com/)

 You must enter a user ID and password to log into Panasonic AC Smart Cloud.

 If you forget your password, contact your dealer or service provider.

 If the language in the Language field is incorrect, change the language.

Logging into

1

Enter a user ID.

1

2

3

4

Enter a password.

2

 If the password is entered incorrectly 10 times, the

Password entry field is locked for one hour, and

password cannot be entered. (The lock is removed

after one hour.)

Select a language. (English, Italian,

German, French or Spanish)

3

4

 To change the password, select “Change the password”. (P. 10)

 The effective period for a password is 60 days. It is necessary to change the password periodically.

Preparations

Preparations before changing settings

9

The first time you log in using the initial user ID and initial password, a screen appears so you can

change the initial user ID and initial password. These items need be changed to log in to the Home

screen.

Changing the initial user ID and initial password

1

2

3

4

5

6

Enter the new password.

The initial user ID is displayed.

1

Enter the new user ID.

2

Enter the initial (current) password.

3

4

Enter the new password again for

confirmation.

5

 The account ID cannot be included in the password.

A password must be 8 to 20 characters long and

include at least one alphabetic and one numerical

character.

 The old password cannot be used.

Select [Change] to apply the setting.

6

Preparations

Preparations before changing settings

Logging into Panasonic AC Smart Cloud

Select [Change] to apply the setting.

10

The effective period for a password is 60 days. Change the password periodically. If the effective

period has been exceeded, a screen appears automatically prompting you to change the password.

Changing the password

Logging into Panasonic AC Smart Cloud

1

2

3

4

5

Enter the new password.

Confirm the user ID.

1

Enter the current password.

2

3

4

Enter the new password again for

confirmation.

5

 The account ID cannot be included in the password.

A password must be 8 to 20 characters long and

include at least one alphabetic and one numerical

character.

 The old password cannot be used.

Preparations

Preparations before changing settings

Home screen

11

After you log in, the Home screen appears similar to the image indicated below.

Name Explanation

A User Information

Displays the User ID and User type.

 Logout menu and User Manual appears when selecting this section

B Menu

Displays the following menus;

 Home, AC Settings, Visualization, Notification, Schedule, System Settings, User Account,

(depending on user privileges)

C Location Map

Displays a map indicating the building locations in which Cloud Adaptors (CA) are located.

 When clicking the icon, the screen displays devices which currently show notification alerts.

 Select [FloorMap] to display the floor map.

D IDU Operating Status Displays the operating status of the indoor units.

E Notification

Displays an overview of the number of devices which currently has notification alerts.

Select [Critical]/[Non Critical] to display the notification detail screen.

F Energy Consumption

Displays the energy consumption (of all user-accessible sites).

 Compares the daily, weekly or monthly consumption based on the selected display period.

Preparations

Preparations before changing settings

A

G

B

D

F

H

K

I

J

C

E

12

Preparations

Preparations before changing settings

Home screen

Name Explanation

G Weather information

Displays the meteorological data (weather/temperature) of the location specified by the user.

Displays temperatures from 20 hours earlier to the current time and the predicted temperatures for

the next 3 hours.

 This information is updated every hour.

H You can switch the bottom 3 screens by selecting [ ].

I Hourly consumption

(today vs yesterday)

Displays the comparison result of the energy consumption for today and yesterday.

J Efficiency

Displays the efficiency by using arrows at 10% increments.

 0 ~ 10% is displayed as 10%. For more than 10%, the value is displayed in increments of 10%.

 Efficiency (Actual Capacity/Actual Power Consumption, Nominal Capacity/Nominal Power

Consumption) of each site means 100% of the efficiency in the last hour.

K Eco-friendly Building List

Displays the CO2 equivalent energy consumption by the number of trees necessary to offset the

CO2.

CO2 Tree Calculation formula is as follows::

CO2 Factor Units is kg CO2/kWh

 0.002485434 (kg) this constant is the value of CO2 absorbed by a tree per hour. Trees needed

to absorb CO2 = (Accumulated instantaneous power in kWh of site * CO2 conversion factor) /

0.002485434

13

Checking the status of air conditioning

units

This chapter explains how to check the setting status of air conditioning units (indoor units / outdoor units) and

Cloud Adaptors.

Checking the status of air conditioning units

Operation/Status

Checking the settings on the indoor unit

14

You can check the setting status of all indoor units connected in a list. You can also change the

display to show by area.

Select [AC Settings].

1

Select [IDU Details].

4

Check the status of settings. (See

below)

5

 The indoor unit list is displayed.

Note

 You can select indoor units to change their settings.

(P.15)

Searching the indoor unit from “IDU Details Screen”

1

Select the [Search] box.

1

Enter the keyword to search.

2

 The results can be viewed immediately.

 You can narrow down your search by

entering multiple words.

Check the status of air conditioning units

Operation/Status

2

3

4

5

Select a group for the control equipment,

or buildings from [AC Configuration].

2

Select [Apply Selection].

3

Site Group:

Grouping by locations (countries, states, etc.) (Up

to 5 classes of site group can be set.)

Site:

Grouping by buildings in which Cloud Adaptors are

installed.

Logical Group:

Grouping by components (floor, wing, etc.) of

building interiors (Up to 5 classes of logical group

can be set.)

Control Group:

Grouping with all air conditioning units. (This is the

lowest level group.)

Hide the apply selection tab.

15

 The details of indoor units (IDU) are displayed and automatically updated every 3 minutes.

Checking the settings on the indoor unit

A

Item Explanation

Location The installation location (Control Group name) is displayed.

IDU Name The indoor unit name is displayed.

ON/OFF Status The current operating status (ON/OFF) is displayed. (P. 16)

The current temperature setting is displayed. (P. 16)

The current room temperature is displayed.

The current operating mode (HEAT/DRY/COOL/FAN/AUTO) is displayed. (P. 16)

The current fan speed (HIGH/MEDIUM/LOW/AUTO) is displayed. (P. 16)

The airflow direction is displayed. (P. 17)

“ON” is displayed when the energy saving setting is running. (P. 17)

ECONAVI is displayed when the ECONAVI setting is running. (Only for models with ECONAVI)

Alarm Code Please contact your dealer or service provider for alarm code.

Filter sign Countdown Remaining hours to trigger a filter dirty notification

Prohibitions

Prohibited functions of local remote controller

1: Manipulation of operation status, 2: Set temperature, 3: Operation mode, 4: Fan speed, 5: Flap

direction. 6: Energy saving

 “●”/“-” indicates the prohibited/permitted condition for each item.

Category/Main-Sub The indoor unit type (VRF/GHP) and Main/Sub are displayed.

CA Status Current status of Cloud Adaptors (Online/Offline/Under Maintenance)

View in Map Links to floor map

Check the status of air conditioning units

Operation/Status

A: The settings of the indoor units are displayed in a list. (The screen will allow you to scroll up or down.)

 Each time you select the item name, the order switches between ascending (▲) and descending (▼).

 Some items are not displayed for some models.

“IDU Details screen”

B C D E

B: Displays the AC Remote Control screen.

 Before selecting [AC Remote Control], select the indoor unit you want to manipulate.

 Multiple/All indoor units can be selected and controlled at same time.

 Not available while performing the service check.

C: Resets the filter sign for selected indoor units.

 Not available while performing the service check.

D: Downloads the selected indoor unit’s status in CSV format.

 Before selecting [Download AC Status], select the indoor unit of the data you want to download.

E: Displays the “Operation Log Details” screen for the control log of the selected indoor unit. (P. 17)

 Before selecting [View Log], select the indoor unit you want to display.

16

Changing the settings on the indoor unit

You can select indoor units to change settings, for example, start or stop them, or change their set

temperature, etc. Change settings in the “AC Remote Control” dialogue.

You can also select multiple indoor units and operate them using the same settings.

Select [AC Settings].

 Select a group for the control equipment or

buildings from [AC Configuration] and select

[Apply Selection]. (P. 14)

1

2

Select [IDU Details].

2

Put a check mark in the box.

3

4

Select [AC Remote Control] to access the control screen.

4

 Select the indoor units whose settings you

want to change.

 You can select all units to change the

settings in a batch by putting a check mark

in the box on top.

Common display area Operation display area

Set whether to start or stop operation.

1) Select [Operation].

2) Select [ON]/[OFF].

Set the temperature with and . (± in 1 ℃ steps)

 In cooling or drying mode: Between 18 ℃ and 30 ℃

 In heating mode: Between 16 ℃ and 30 ℃

*1

 Automatic: Between 17 ℃ and 27 ℃

*1

: The upper limit for gas heat pump air conditioning units is 26 ℃.

Set the operation mode. (Auto/Heat/Dry/Cool/Fan)

Set the strength of the fan. (Auto/High/Medium/Low)

e.g.) When “Heat” is selected.

e.g.) When “Auto” is selected.

Check the status of air conditioning units

Operation/Status

17

Changing the settings on the indoor unit

Check the status of air conditioning units

Operation/Status

Set whether to allow or prohibit use of the local

remote controller. (Accept/Prohibit)

Set the direction of the airflow. (F1/F2/F3/F4/F5/Swing/Swing Stop)

Enable or disable energy saving operation. (OFF/ON)

e.g.) When “Swing” is selected.

e.g.) When “On” is selected.

e.g.) When “Mode” is only prohibited.

Select [Apply Setting] to store the settings.

5

Note

 The indoor unit cannot be controlled while performing the service check.

 Touch ( or ) at the upper value (or lower value) of the set temperature and the set value becomes blank (no setting).

Make the setting blank when you want no setting. Furthermore, touch ( or ) and the upper value (or lower value) is

displayed.

For example: If upper value 30 ℃ and lower value 18 ℃ (when cooling)

19 ℃

18 ℃ (lower limit value)

(blank)

30 ℃ (upper limit value)

29 ℃

… …

Checking the operational log of indoor units

18

You can check the operational status of indoor units (remaining filter time, number of operation

cycles, etc.) in a list.

You can also change the ventilation system and demand control settings (ON or OFF only).

Check the status of air conditioning units

Operation/Status

Select [IDU Details].

2

Put a check mark in the box.

3

Select [View Log] to access the “Operation Log Details” screen.

4

 Select the indoor units whose log you want

to check.

 You can select all units to be checked in a

batch by putting a check mark in the box

on top.

“Operation Log Details”

Item Explanation

Site The site name is displayed.

Location The installation location (Control Group name) is displayed.

IDU Name The indoor unit name is displayed.

ON/OFF Status The operation status is displayed. (ON/OFF)

Temperature setting status

Indoor temperature status

Operation mode status

Fan speed status

Airflow direction status

Energy saving setting

Filter sign status

 “Clear” is displayed when performing “Filter sign reset”..

ECONAVI

is displayed when the ECONAVI setting is running. (Only for

models with ECONAVI)

Prohibition R/C Status Prohibition status of local remote controller

Date & Time Control date and time

User ID

Control user

 “SYSTEM” is displayed when controlling from local remote controller.

A: Indoor unit control log

B:

C:

Select [AC Settings].

 Select a group for the control equipment or

buildings from [AC Configuration] and select

[Apply Selection]. (P. 14)

1

You can output

(download) the

displayed log list in

CSV format.

Exit the screen.

A

B

C

4

1

2

3

 The unit operation logs are displayed for the last 90 days.

Checking the operational status of the outdoor unit

19

You can check the details about the outdoor units (outdoor temperatures, etc.) in a list.

1

Select [ODU Details].

2

Check the status of settings.

(P. 20)

3

 The outdoor unit list is displayed.

Searching the outdoor unit from “ODU Details Screen”

1

Select the [Search] box.

1

Enter the keyword to search.

2

 The results can be viewed immediately.

 You can narrow down your search by

entering multiple words.

Check the status of air conditioning units

Operation/Status

2

Select [AC Settings].

 Select a group for the control equipment or

buildings from [AC Configuration] and

select [Apply Selection]. (P. 14)

1

20

 The details of outdoor units (ODU) are displayed and automatically updated every 3 minutes.

Checking the operational status of the outdoor unit

A

Item Explanation

S-Link Address The S-Link Address is displayed.

ODU Name The outdoor unit name is displayed.

Alarm Code Please contact your dealer or service provider for alarm code.

Outdoor Temp. The outdoor temperature is displayed.

Working Hours The working hours of 3 VRF compressors and GHP engine are displayed.

Maintenance Countdown Remaining working hours of the GHP engine before replacing engine oil is displayed..

Category/Main-Sub The outdoor unit type (VRF/GHP) and Main/Sub are displayed.

View in Map Links to floor map

Check the status of air conditioning units

Operation/Status

A: The settings of the outdoor units are displayed in a list. (You can scroll up or down by swiping or flicking the screen.)

 Each time you select the item name, the order switches between ascending (▲) and descending (▼).

 Some items are not displayed for some models.

“ODU Details screen”

B

B: Downloads the operation log of the selected outdoor unit in CSV format.

 Select the required outdoor unit before selecting [Download ODU Log], for the data you want to download.

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Panasonic CZCSWSCC2 Operating instructions

Panasonic CZCSWSCC2 Operating instructions

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