Lenovo ThinkPad Edge E320 Safety And Warranty Manual

Category
Notebooks
Type
Safety And Warranty Manual
SafetyandWarrantyGuide
ThinkPadEdgeE120,E125,E320,E325,andThinkPadX121e
Note
Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstand
thefollowing:
“Importantsafetyinformation”onpageiii
“WirelessWANandLANregulatoryinformation”onpage21
RegulatoryNotice
WirelessrelatedinformationintheUserGuide
TheRegulatoryNoticeandUserGuideareavailableontheLenovoSupportWebsite.To
obtainaPDFversionofthem,gotohttp://www.lenovo.com/support,clickUserGuides&
Manuals,andthenfollowtheinstructionsonthescreen.
SecondEdition(June2011)
©CopyrightLenovo2011.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifdataorsoftwareisdelivered
pursuantaGeneralServicesAdministration“GSAcontract,use,reproduction,or
disclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Importantsafetyinformation...............iii
Conditionsthatrequireimmediateaction............iii
Safetyguidelines....................iv
Hazardousmovingpartsstatement.............iv
Voltagestatement....................v
Generalbatterynotice.................vi
Electricalcurrentsafetyinformation.............ix
Productswithtelevisiontuneroptionsinstalled..........ix
NotetoCATVsysteminstaller...............ix
Exampleofantennagrounding...............x
Usingheadphonesorearphones...............xi
Datasafety......................xii
Additionalsafetyinformation................xii
Chapter1.Findinginformation................1
UserGuide.......................1
LocatingtheLenovoLimitedWarrantyinformation..........1
LenovoWebsite(http://www.lenovo.com)............2
Recordingyourcomputerinformation..............2
Chapter2.Gettinghelpandservice..............5
GettingMicrosoftServicePacks................5
GettinghelpontheWeb..................5
CallingtheCustomerSupportCenter..............5
Gettinghelparoundtheworld.................7
Frequentlyaskedquestions.................7
LenovoproductserviceinformationforTaiwan...........7
Worldwidetelephonelist..................7
AppendixA.Warrantyinformation.............13
Typesofwarrantyservice.................14
SuplementodeGarantíaparaxico.............15
CustomerReplaceableUnits................16
AppendixB.Regulatoryinformation.............21
WirelessWANandLANregulatoryinformation..........21
Electronicemissionsnotices................21
©CopyrightLenovo2011i
AppendixC.WEEEandrecyclingstatements..........23
ChinaWEEEstatement..................23
Japanrecyclingstatements................23
Taiwanrecyclingstatement................24
AppendixD.Notices..................25
Powercordnotice...................25
PolyvinylChloride(PVC)cableandcordnotice..........25
Chinasubstancedisclosuretable..............26
Turkishstatementofcompliance...............26
UkraineRoHS.....................27
ENERGYSTARmodelinformation..............27
Televisionoutputnotice..................29
Trademarks......................29
iiSafetyandWarrantyGuide
Importantsafetyinformation
Note:
Readimportantsafetyinformationrst.
Thisinformationcanhelpyousafelyuseyournotebookpersonalcomputer.Follow
andretainallinformationincludedwithyourcomputer.Theinformationinthis
documentdoesnotalterthetermsofyourpurchaseagreementortheLenovo
®
LimitedWarranty.Formoreinformation,refertoyourproductwarranty.Specic
termsforyourcountryareavailableinAppendixA“Warrantyinformation”on
page13.YoucanviewtheLenovoLimitedWarrantyduringinitialsetupofyour
notebookandalsoontheLenovoWebsite:http://www.lenovo.com/warranty.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeand
effective.However,personalcomputersareelectronicdevices.Powercords,
poweradapters,andotherfeaturescancreatepotentialsafetyrisksthatcanresult
inphysicalinjuryorpropertydamage,especiallyifmisused.Toreducetheserisks,
followtheinstructionsincludedwithyourproduct,observeallwarningsonthe
productandintheoperatinginstructions,andreviewtheinformationincludedin
thisdocumentcarefully.Bycarefullyfollowingtheinformationcontainedinthis
documentandprovidedwithyourproduct,youcanhelpprotectyourselffrom
hazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.In
additiontonotebookcomputers,someproducts(suchasspeakersandmonitors)
shipwithexternalpoweradapters.Ifyouhavesuchaproduct,thisinformation
appliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputer
isunplugged,sothebatterysafetyinformationappliestoallcomputerproducts.
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproduct
damageisseriousenoughthattheproductshouldnotbeusedagainuntilit
hasbeeninspectedand,ifnecessary,repairedbyanauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitis
turnedon.Onveryrareoccasions,youmightnoticeanodororseeapuff
ofsmokeorsparksventfromyourproduct.Oryoumighthearsoundslike
popping,crackingorhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,
theymightindicateapotentialsafetyissue.However,donottakerisksor
attempttodiagnosethesituationyourself.ContacttheCustomerSupport
Centerforfurtherguidance.ForalistofServiceandSupportphonenumbers,
refertotheCustomerSupportPhoneListthatwasincludedwiththeproduct
orseethefollowingWebsite:
©CopyrightLenovo2011iii
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwear
orsignsofdanger.Ifyouhaveanyquestionabouttheconditionofa
component,donotusetheproduct.ContacttheCustomerSupportCenter
ortheproductmanufacturerforinstructionsonhowtoinspecttheproduct
andhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyou
haveanysafetyconcernswithyourproduct,stopusingtheproductand
unplugitfromthepowersourceandtelecommunicationlinesuntilyoucan
speaktotheCustomerSupportCenterforfurtherguidance.
Powercords,plugs,poweradapters,extensioncords,surgeprotectors,or
powersuppliesthatarecracked,broken,ordamaged.
Signsofoverheating,smoke,sparks,orre.
Damagetoabattery(suchascracks,dents,orcreases),dischargefroma
battery,orabuildupofforeignsubstancesonthebattery.
Acracking,hissingorpoppingsound,orstrongodorthatcomesfromthe
product.
Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputer
product,thepowercordorpoweradapter.
Thecomputerproduct,powercord,orpoweradapterhasbeenexposedto
water.
Theproducthasbeendroppedordamagedinanyway.
Theproductdoesnotoperatenormallywhenyoufollowtheoperating
instructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)
thatisnotmanufacturedfororbyLenovo,stopusingthatproductuntilyou
cancontacttheproductmanufacturerforfurtherinstructions,oruntilyougeta
suitablereplacement.
Safetyguidelines
Thissectioncontainstherequiredsafetyguidelines.Morecomprehensivesafety
informationisincludedintheUserGuideforthisproduct.Alwaysobservethe
followingprecautionstoreducetheriskofinjuryandpropertydamage.
Hazardousmovingpartsstatement
CAUTION:
Hazardousmovingparts.Keepngersandotherbodypartsaway.
ivSafetyandWarrantyGuide
Voltagestatement
CAUTION:
Youmustknowthevoltageoftheelectricalconnection(outlet)whereyour
computerwillbeconnected.Ifyoudonotknowthevoltage,contactyour
localelectriccompanyorrefertoofcialWebsitesorotherliteraturefor
travelerstothecountryorregionwhereyouarelocated.
SafetyandWarrantyGuidev
Generalbatterynotice
DANGER
PersonalcomputersmanufacturedbyLenovocontainacoincellbattery
toprovidepowertothesystemclock.Inaddition,manymobileproducts,
suchasnotebookcomputers,utilizearechargeablebatterypackto
providesystempowerwheninportablemode.Batteriessuppliedby
Lenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.
ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-made
orauthorized.Thesystemwillcontinuetoboot,butmaynotcharge
unauthorizedbatteries.Attention:Lenovohasnoresponsibilityfor
theperformanceorsafetyofunauthorizedbatteries,andprovidesno
warrantiesforfailuresordamagearisingoutoftheiruse.
Neverattempttoopenorserviceanybattery.Donotcrush,puncture,or
incineratebatteriesorshortcircuitthemetalcontacts.Donotexposethe
batterytowaterorotherliquids.Onlyrechargethebatterypackstrictly
accordingtoinstructionsincludedintheproductdocumentation.
Batteryabuseormishandlingcancausethebatterytooverheat,whichcan
causegassesorameto“vent”fromthebatterypackorcoincell.Ifyour
batteryisdamaged,orifyounoticeanydischargefromyourbatteryorthe
buildupofforeignmaterialsonthebatteryleads,stopusingthebattery
andobtainareplacementfromthebatterymanufacturer.
Batteriescandegradewhentheyareleftunusedforlongperiodsof
time.Forsomerechargeablebatteries(particularlyLithiumIonbatteries),
leavingabatteryunusedinadischargedstatecouldincreasetheriskofa
batteryshortcircuit,whichcouldshortenthelifeofthebatteryandcan
alsoposeasafetyhazard.DonotletrechargeableLithium-Ionbatteries
completelydischargeorstorethesebatteriesinadischargedstate.
viSafetyandWarrantyGuide
Rechargeablebatterynotice
DANGER
Donotattempttodisassembleormodifythebatterypack.Attemptingto
dosocancauseanexplosion,orliquidleakagefromthebatterypack.A
batterypackotherthantheonespeciedbyLenovo,oradisassembledor
modiedbatterypackisnotcoveredbythewarranty.
Iftherechargeablebatterypackisincorrectlyreplaced,thereisdanger
ofanexplosion.Thebatterypackcontainsasmallamountofharmful
substances.T oavoidpossibleinjury:
ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
Keepthebatterypackawayfromre.
Donotexposeittowaterorrain.
Donotattempttodisassembleit.
Donotshort-circuitit.
Keepitawayfromchildren.
Donotdropthebatterypack.
Donotputthebatterypackintrashthatisdisposedofinlandlls.When
disposingofthebattery,complywithlocalordinancesorregulations.
Thebatterypackshouldbestoredatroomtemperature,chargedto
approximately30to50%ofcapacity.Werecommendthatbatterypackbe
chargedaboutonceperyeartopreventoverdischarge.
SafetyandWarrantyGuidevii
Lithiumcoincellbatterynotice
DANGER
Dangerofexplosionifbatteryisincorrectlyreplaced.
Whenreplacingthelithiumcoincellbattery,useonlythesameoran
equivalenttypethatisrecommendedbythemanufacturer.Thebattery
containslithiumandcanexplodeifnotproperlyused,handled,ordisposed
of.
Donot:
Throworimmerseintowater
Heattomorethan100°C(212°F)
Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
ProductscontainingCR(manganesedioxide)lithiumcoincellbatteries
maycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthe
followinglabelattached.
viiiSafetyandWarrantyGuide
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesis
hazardous.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedures
wheninstalling,moving,oropeningcoversonthisproductorattached
devices.
Toconnect:
1.TurneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlets.
5.TurndevicesON.
Todisconnect:
1.TurneverythingOFF .
2.First,removepowercordsfrom
outlets.
3.Removesignalcablesfrom
connectors.
4.Removeallcablesfromdevices.
Thepowercordmustbedisconnectedfromthewalloutletorreceptacle
beforeinstallingallotherelectricalcablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonly
afterallotherelectricalcableshavebeenconnectedtothecomputer.
Productswithtelevisiontuneroptionsinstalled
Thenoticebelowappliestoproductscontainingtelevision(TV)tunerdevicesthat
connecttoexternalantennasortocable/CATVsystems,orboth,andthatare
intendedtobeinstalledinNorthAmerica.Usersandinstallersinothercountries
shouldfollowlocalcodesandordinanceswheninstallingappliancesthatconnect
toexternalantennasandcable/CATVsystems.Iflocalcodesarenotapplicable,it
isrecommendedthatusers/installersfollowguidelinessimilartothosethatfollow.
NotetoCATVsysteminstaller
ThisreminderisprovidedtocalltheCATVsysteminstaller'sattentiontoArticle
820-40oftheNationalElectricalCode(NEC)thatprovidesguidelinesforproper
groundingand,inparticular,speciesthatthecablegroundshallbeconnectedto
thegroundingsystemofthebuilding,ascloseaspossibletothepointofcable
entryaspractical.
SafetyandWarrantyGuideix
Exampleofantennagrounding
Propergroundingforthecable
1
Groundclamp
5
Powerservicegrounding
electrodesystem(NECArticle
250,PartH)
2
Antennalead-inwire
6
Groundclamps
3
Antennadischargeunit(NEC
Section810-20)
7
Electronicserviceequipment
4
Groundingconductors(NEC
Section810-21)
Figure1.Propergroundingforthecable
xSafetyandWarrantyGuide
Thefollowingnoticeappliestoallcountriesandregions:
DANGER
Outdoorantenna
grounding
Ifanoutsideantennaorcablesystemisconnected
totheequipment,besuretheantennaorcable
systemisgroundedastoprovidesomeprotection
againstvoltagesurgesandbuilt-upstaticcharges.
LightningForaddedprotectionforthisequipmentduringa
lightningstorm,orwhenitisleftunattendedand
unusedforlongperiodsoftime,unplugitfromthe
walloutletanddisconnecttheantennaorcable
system.Thiswillpreventdamagetothevideo
productduetolightningandpowerlinesurges.
PowerlinesAnoutsideantennasystemshouldnotbelocated
inthevicinityofoverheadpowerlinesorwhereit
canfallintosuchpowerlinesorcircuits.When
installinganoutsideantennasystem,extremecare
shouldbetakentokeepfromtouchingsuchpower
linesorcircuits,ascontactwiththemmaybefatal.
Usingheadphonesorearphones
Ifyourcomputerhasbothaheadphoneconnectorandanaudioline-out
connector,alwaysusetheheadphoneconnectorforheadphones(alsocalleda
headset)orearphones.
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancause
hearingloss.Adjustmentoftheequalizertomaximumincreasesthe
earphoneandheadphoneoutputvoltageandthesoundpressurelevel.
Therefore,toprotectyourhearing,adjusttheequalizertoanappropriate
level.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathigh
volumecanbedangerousiftheoutputoftheheadphoneorearphoneconnectors
donotcomplywithspecicationsofEN50332-2.Theheadphoneoutput
connectorofyourcomputercomplieswithEN50332-2Subclause7.This
specicationlimitsthecomputer’smaximumwidebandtrueRMSoutputvoltage
to150mV.Tohelpprotectagainsthearingloss,ensurethattheheadphonesor
earphonesyouusealsocomplywithEN50332-2(Clause7Limits)forawideband
characteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,
asaset,thecombinationoftheheadphonesorearphonesandthecomputer
SafetyandWarrantyGuidexi
alreadycomplieswiththespecicationsofEN50332-1.Ifdifferentheadphones
orearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbe
dangerousduetoexcessivesoundpressurelevels.
Datasafety
Donotdeleteunknownlesorchangethenameoflesordirectoriesthatwere
notcreatedbyyou;otherwise,yourcomputersoftwaremightfailtowork.
Beawarethataccessingnetworkresourcescanleaveyourcomputervulnerable
tocomputerviruses,hackers,spyware,andothermaliciousactivitiesthatmight
damageyourcomputer,software,ordata.Itisyourresponsibilitytoensurethat
youhaveadequateprotectionintheformofrewalls,antivirussoftware,and
anti-spywaresoftwareandkeepthissoftwareuptodate.
Additionalsafetyinformation
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesand
childrentoavoiddangerofsuffocation.
xiiSafetyandWarrantyGuide
Chapter1.Findinginformation
Thistopicprovidesinformationaboutyourproduct.Theinformationcanalsobe
foundonthecomputer,ontheLenovoWebsite,andinthebox.
UserGuide
ThisSafetyandWarrantyGuideincludestheminimalrequiredsafetystatements
forshippingtheproduct.RefertotheUserGuideforthisproducttoreadthe
comprehensivesafetyandemissionsstatementsandexplanations.
TheUserGuideisavailableontheLenovoSupportWebsite,
http://www.lenovo.com/support,andalsoyoucanstartitonyourcomputer.
Tostartthisprogram,dothefollowing:
ForWindows
®
7:
1.ClickStartHelpandSupport.TheWindowsHelpandSupportwindow
opens.
2.ClickLenoveUserGuide.
3.IntheLenovoUserGuidewindow,clickthelinkforyourmodelandtheUser
Guidewillopen.
ForWindowsXP:
1.ClickStartAllProgramsThinkVantageLenovoUserGuide.
2.IntheLenovoUserGuidewindow,clickthelinkforyourmodelandtheUser
Guidewillopen.
LocatingtheLenovoLimitedWarrantyinformation
TheLenovoLimitedWarrantyinformationisavailableontheLenovoSupport
Website.
Torefertoit,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.ClicktheWarrantysection.TheWarrantyandLicenceAgreementwindow
opens.
3.ClickStatementsoflimitedwarranty.
4.Clickthelinkforthewarrantyinformationthatappliestoyourproduct.
©CopyrightLenovo20111
LenovoWebsite(http://www.lenovo.com)
TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyou
buy,upgrade,andmaintainyourcomputer.Youcanalsodothefollowing:
Shopfordesktopandnotebookcomputers,monitors,projectors,upgrades
andaccessoriesforyourcomputer,andspecialoffers.
Purchaseadditionalservices,suchassupportforhardware,operating
systems,applicationprograms,networksetupandconguration,andcustom
installations.
Purchaseupgradesandextendedhardwarerepairservices.
Technicalsupportinformationisavailableat:
http://www.lenovo.com/support
Thisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:
Downloads&
Drivers
Downloaddrivers,ashBIOS,andupdateyoursoftware.
Warranty
Checkyourwarrantystatusandupgradeyourwarranty.
TechnicalSupportClickNeedHelp?forself-helptipstohelpdiagnosea
problem.
ThinkVantage
LearnmoreaboutThinkVantage
®
softwaretoimprove
productivityandreducecost.
LenovoForums
Searchthecommunityknowledgebaseforyour
computertoshareanddiscoverinformationwithother
users.
UserGuides&
Manuals
Readorprintanypublicationsrelatedtoyourproduct.
Recordingyourcomputerinformation
Recordinginformationaboutyourcomputercanbehelpfulifyoueverneedto
haveyourcomputerserviced.Theservicetechnicianwillprobablyaskyoufor
thisinformation.
2SafetyandWarrantyGuide
Themachinetype,model,andserialnumberarelabeledonyourcomputer.Use
thefollowingtabletorecordthisinformation.
Productname
______________________________________________
Machinetypeandmodel
______________________________________________
Serialnumber(S/N)
______________________________________________
Dateofpurchase
______________________________________________
Youcanregisteryourcomputerbyfollowingtheinstructionsat:
http://www.lenovo.com/register
Youwillreceivethefollowingbenetsafterregisteringyourcomputer:
Fasterservicewhenyoucallforhelp
Automaticnoticationoffreesoftwareandspecialpromotionaloffers
Chapter1.Findinginformation3
4SafetyandWarrantyGuide
Chapter2.Gettinghelpandservice
Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformation
aboutThinkPadNotebooks,youwillndawidevarietyofsourcesavailablefrom
Lenovotoassistyou.Thistopiccontainsinformationaboutwheretogofor
additionalinformationaboutThinkPadNotebooks,whattodoifyouexperiencea
problemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.
GettingMicrosoftServicePacks
Microsoft
®
ServicePacksarethelatestsoftwaresourceforWindowsproduct
updates.TheyareavailableviaWebdownload(connectionchargesmayapply)
orviaadisc.Formorespecicinformationandlinks,pleasegototheMicrosoft
Websiteathttp://www.microsoft.com.LenovooffersUpandRunningtechnical
assistancewithinstallationof,orquestionsrelatedto,ServicePacksforyour
Lenovo-preinstalledMicrosoftWindowsproduct.Forinformation,pleasecontact
theCustomerSupportCenteratthephonenumber(s)listedin“Worldwide
telephonelist”onpage7.Somefeesmightapply.
GettinghelpontheWeb
TheLenovoWebsiteontheWorldWideWebhasup-to-dateinformationabout
ThinkPadNotebooksandsupport.TheaddressforthePersonalComputinghome
pageishttp://www.lenovo.com/think.
YoucanndsupportinformationforyourThinkPadNotebookat
http://www.lenovo.com/support.ResearchthisWebsitetolearnhowtosolve
problems,ndnewwaystouseyourcomputer,andlearnaboutoptionsthatcan
makeworkingwithyourThinkPadNotebookeveneasier.
CallingtheCustomerSupportCenter
Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,during
thewarrantyperiod,youcangethelpandinformationbytelephonethrough
theCustomerSupportCenter.Thefollowingservicesareavailableduringthe
warrantyperiod:
Problemdetermination-Trainedpersonnelareavailabletoassistyouwith
determiningifyouhaveahardwareproblemanddecidingwhatactionis
necessarytoxtheproblem.
Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovo
hardwareunderwarranty,trainedservicepersonnelareavailabletoprovide
theapplicablelevelofservice.
Engineeringchangemanagement-Occasionally,theremightbechanges
thatarerequiredafteraproducthasbeensold.Lenovooryourreseller,if
©CopyrightLenovo20115
authorizedbyLenovo,willmakeselectedEngineeringChanges(ECs)that
applytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
ReplacementoruseofpartsnotmanufacturedfororbyLenovoor
nonwarrantedparts
Note:Allwarrantedpartscontaina7-characteridenticationintheformat
FRUXXXXXXX.
Identicationofsoftwareproblemsources
CongurationofBIOSaspartofaninstallationorupgrade
Changes,modications,orupgradestodevicedrivers
Installationandmaintenanceofnetworkoperatingsystems(NOS)
Installationandmaintenanceofapplicationprograms
Todetermineifyourmachineisinwarrantyandwhenthewarrantyexpires,goto
http://www.lenovo.com/support,andclickWarranty,thenfollowtheinstructions
onthescreen.
ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyour
Lenovohardwareproduct,seeAppendixA“Warrantyinformation”onpage13
.
Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnical
assistancerepresentativeneedstohelpyouresolveacomputerproblem.Please
ensurethatyouhavedownloadedthemostcurrentdriversandsystemupdates,
rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfor
technicalassistance,pleasehavethefollowinginformationavailable:
MachineTypeandModel
Serialnumbersofyourcomputer,monitor,andothercomponents,oryour
proofofpurchase
Descriptionoftheproblem
Exactwordingofanyerrormessages
Hardwareandsoftwarecongurationinformationforyoursystem
ThetelephonenumbersforyourCustomerSupportCenterlocationarelocatedin
“Worldwidetelephonelist”onpage7
.
Note:Telephonenumbersaresubjecttochangewithoutnotice.Forthelatest
listofCustomerSupportCentertelephonenumbersandhoursofoperation,visit
theSupportWebsiteathttp://www.lenovo.com/support/phone.Ifthenumber
foryourcountryorregionisnotlisted,contactyourLenovoresellerorLenovo
marketingrepresentative.
6SafetyandWarrantyGuide
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Lenovo ThinkPad Edge E320 Safety And Warranty Manual

Category
Notebooks
Type
Safety And Warranty Manual

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