Lenovo ThinkPad Edge E320 Safety And Warranty Manual

Brand: Lenovo

Model: ThinkPad Edge E320

Category: Notebooks

Type: Safety And Warranty Manual

This manual is also suitable for

SafetyandWarrantyGuide

ThinkPadEdgeE120,E125,E320,E325,andThinkPadX121e

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstand

thefollowing:

•“Importantsafetyinformation”onpageiii

•“WirelessWANandLANregulatoryinformation”onpage21

•RegulatoryNotice

•WirelessrelatedinformationintheUserGuide

TheRegulatoryNoticeandUserGuideareavailableontheLenovoSupportWebsite.To

obtainaPDFversionofthem,gotohttp://www.lenovo.com/support,clickUserGuides&

Manuals,andthenfollowtheinstructionsonthescreen.

SecondEdition(June2011)

©CopyrightLenovo2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifdataorsoftwareisdelivered

pursuantaGeneralServicesAdministration“GSA”contract,use,reproduction,or

disclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation...............iii

Conditionsthatrequireimmediateaction............iii

Safetyguidelines....................iv

Hazardousmovingpartsstatement.............iv

Voltagestatement....................v

Generalbatterynotice.................vi

Electricalcurrentsafetyinformation.............ix

Productswithtelevisiontuneroptionsinstalled..........ix

NotetoCATVsysteminstaller...............ix

Exampleofantennagrounding...............x

Usingheadphonesorearphones...............xi

Datasafety......................xii

Additionalsafetyinformation................xii

Chapter1.Findinginformation................1

UserGuide.......................1

LocatingtheLenovoLimitedWarrantyinformation..........1

LenovoWebsite(http://www.lenovo.com)............2

Recordingyourcomputerinformation..............2

Chapter2.Gettinghelpandservice..............5

GettingMicrosoftServicePacks................5

GettinghelpontheWeb..................5

CallingtheCustomerSupportCenter..............5

Gettinghelparoundtheworld.................7

Frequentlyaskedquestions.................7

LenovoproductserviceinformationforTaiwan...........7

Worldwidetelephonelist..................7

AppendixA.Warrantyinformation.............13

Typesofwarrantyservice.................14

SuplementodeGarantíaparaMéxico.............15

CustomerReplaceableUnits................16

AppendixB.Regulatoryinformation.............21

WirelessWANandLANregulatoryinformation..........21

Electronicemissionsnotices................21

©CopyrightLenovo2011i

AppendixC.WEEEandrecyclingstatements..........23

ChinaWEEEstatement..................23

Japanrecyclingstatements................23

Taiwanrecyclingstatement................24

AppendixD.Notices..................25

Powercordnotice...................25

PolyvinylChloride(PVC)cableandcordnotice..........25

Chinasubstancedisclosuretable..............26

Turkishstatementofcompliance...............26

UkraineRoHS.....................27

ENERGYSTARmodelinformation..............27

Televisionoutputnotice..................29

Trademarks......................29

iiSafetyandWarrantyGuide

Importantsafetyinformation

Note:

Readimportantsafetyinformationrst.

Thisinformationcanhelpyousafelyuseyournotebookpersonalcomputer.Follow

andretainallinformationincludedwithyourcomputer.Theinformationinthis

documentdoesnotalterthetermsofyourpurchaseagreementortheLenovo

LimitedWarranty.Formoreinformation,refertoyourproductwarranty.Specic

termsforyourcountryareavailableinAppendixA“Warrantyinformation”on

page13.YoucanviewtheLenovoLimitedWarrantyduringinitialsetupofyour

notebookandalsoontheLenovoWebsite:http://www.lenovo.com/warranty.

Customersafetyisimportant.Ourproductsaredevelopedtobesafeand

effective.However,personalcomputersareelectronicdevices.Powercords,

poweradapters,andotherfeaturescancreatepotentialsafetyrisksthatcanresult

inphysicalinjuryorpropertydamage,especiallyifmisused.Toreducetheserisks,

followtheinstructionsincludedwithyourproduct,observeallwarningsonthe

productandintheoperatinginstructions,andreviewtheinformationincludedin

thisdocumentcarefully.Bycarefullyfollowingtheinformationcontainedinthis

documentandprovidedwithyourproduct,youcanhelpprotectyourselffrom

hazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.In

additiontonotebookcomputers,someproducts(suchasspeakersandmonitors)

shipwithexternalpoweradapters.Ifyouhavesuchaproduct,thisinformation

appliestoyourproduct.Inaddition,computerproductscontainacoin-sized

internalbatterythatprovidespowertothesystemclockevenwhenthecomputer

isunplugged,sothebatterysafetyinformationappliestoallcomputerproducts.

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproduct

damageisseriousenoughthattheproductshouldnotbeusedagainuntilit

hasbeeninspectedand,ifnecessary,repairedbyanauthorizedservicer.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitis

turnedon.Onveryrareoccasions,youmightnoticeanodororseeapuff

ofsmokeorsparksventfromyourproduct.Oryoumighthearsoundslike

popping,crackingorhissing.Theseconditionsmightmerelymeanthatan

internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,

theymightindicateapotentialsafetyissue.However,donottakerisksor

attempttodiagnosethesituationyourself.ContacttheCustomerSupport

Centerforfurtherguidance.ForalistofServiceandSupportphonenumbers,

refertotheCustomerSupportPhoneListthatwasincludedwiththeproduct

orseethefollowingWebsite:

©CopyrightLenovo2011iii

http://www.lenovo.com/support/phone

Frequentlyinspectyourcomputeranditscomponentsfordamageorwear

orsignsofdanger.Ifyouhaveanyquestionabouttheconditionofa

component,donotusetheproduct.ContacttheCustomerSupportCenter

ortheproductmanufacturerforinstructionsonhowtoinspecttheproduct

andhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyou

haveanysafetyconcernswithyourproduct,stopusingtheproductand

unplugitfromthepowersourceandtelecommunicationlinesuntilyoucan

speaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,or

powersuppliesthatarecracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orre.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefroma

battery,orabuildupofforeignsubstancesonthebattery.

•Acracking,hissingorpoppingsound,orstrongodorthatcomesfromthe

product.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputer

product,thepowercordorpoweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedto

water.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperating

instructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)

thatisnotmanufacturedfororbyLenovo,stopusingthatproductuntilyou

cancontacttheproductmanufacturerforfurtherinstructions,oruntilyougeta

suitablereplacement.

Safetyguidelines

Thissectioncontainstherequiredsafetyguidelines.Morecomprehensivesafety

informationisincludedintheUserGuideforthisproduct.Alwaysobservethe

followingprecautionstoreducetheriskofinjuryandpropertydamage.

Hazardousmovingpartsstatement

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

ivSafetyandWarrantyGuide

Voltagestatement

CAUTION:

Youmustknowthevoltageoftheelectricalconnection(outlet)whereyour

computerwillbeconnected.Ifyoudonotknowthevoltage,contactyour

localelectriccompanyorrefertoofcialWebsitesorotherliteraturefor

travelerstothecountryorregionwhereyouarelocated.

SafetyandWarrantyGuidev

Generalbatterynotice

DANGER

PersonalcomputersmanufacturedbyLenovocontainacoincellbattery

toprovidepowertothesystemclock.Inaddition,manymobileproducts,

suchasnotebookcomputers,utilizearechargeablebatterypackto

providesystempowerwheninportablemode.Batteriessuppliedby

Lenovoforusewithyourproducthavebeentestedforcompatibilityand

shouldonlybereplacedwithapprovedparts.

ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-made

orauthorized.Thesystemwillcontinuetoboot,butmaynotcharge

unauthorizedbatteries.Attention:Lenovohasnoresponsibilityfor

theperformanceorsafetyofunauthorizedbatteries,andprovidesno

warrantiesforfailuresordamagearisingoutoftheiruse.

Neverattempttoopenorserviceanybattery.Donotcrush,puncture,or

incineratebatteriesorshortcircuitthemetalcontacts.Donotexposethe

batterytowaterorotherliquids.Onlyrechargethebatterypackstrictly

accordingtoinstructionsincludedintheproductdocumentation.

Batteryabuseormishandlingcancausethebatterytooverheat,whichcan

causegassesorameto“vent”fromthebatterypackorcoincell.Ifyour

batteryisdamaged,orifyounoticeanydischargefromyourbatteryorthe

buildupofforeignmaterialsonthebatteryleads,stopusingthebattery

andobtainareplacementfromthebatterymanufacturer.

Batteriescandegradewhentheyareleftunusedforlongperiodsof

time.Forsomerechargeablebatteries(particularlyLithiumIonbatteries),

leavingabatteryunusedinadischargedstatecouldincreasetheriskofa

batteryshortcircuit,whichcouldshortenthelifeofthebatteryandcan

alsoposeasafetyhazard.DonotletrechargeableLithium-Ionbatteries

completelydischargeorstorethesebatteriesinadischargedstate.

viSafetyandWarrantyGuide

Rechargeablebatterynotice

DANGER

Donotattempttodisassembleormodifythebatterypack.Attemptingto

dosocancauseanexplosion,orliquidleakagefromthebatterypack.A

batterypackotherthantheonespeciedbyLenovo,oradisassembledor

modiedbatterypackisnotcoveredbythewarranty.

Iftherechargeablebatterypackisincorrectlyreplaced,thereisdanger

ofanexplosion.Thebatterypackcontainsasmallamountofharmful

substances.T oavoidpossibleinjury:

•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.

•Keepthebatterypackawayfromre.

•Donotexposeittowaterorrain.

•Donotattempttodisassembleit.

•Donotshort-circuitit.

•Keepitawayfromchildren.

•Donotdropthebatterypack.

Donotputthebatterypackintrashthatisdisposedofinlandlls.When

disposingofthebattery,complywithlocalordinancesorregulations.

Thebatterypackshouldbestoredatroomtemperature,chargedto

approximately30to50%ofcapacity.Werecommendthatbatterypackbe

chargedaboutonceperyeartopreventoverdischarge.

SafetyandWarrantyGuidevii

Lithiumcoincellbatterynotice

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoran

equivalenttypethatisrecommendedbythemanufacturer.Thebattery

containslithiumandcanexplodeifnotproperlyused,handled,ordisposed

of.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

ProductscontainingCR(manganesedioxide)lithiumcoincellbatteries

maycontainperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See

www.dtsc.ca.gov/hazardouswaste/perchlorate

Powersupplystatement

DANGER

Neverremovethecoveronapowersupplyoranypartthathasthe

followinglabelattached.

viiiSafetyandWarrantyGuide

Electricalcurrentsafetyinformation

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesis

hazardous.

DANGER

Connectanddisconnectcablesasdescribedinthefollowingprocedures

wheninstalling,moving,oropeningcoversonthisproductorattached

devices.

Toconnect:

1.TurneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlets.

5.TurndevicesON.

Todisconnect:

1.TurneverythingOFF .

2.First,removepowercordsfrom

outlets.

3.Removesignalcablesfrom

connectors.

4.Removeallcablesfromdevices.

Thepowercordmustbedisconnectedfromthewalloutletorreceptacle

beforeinstallingallotherelectricalcablesconnectedtothecomputer.

Thepowercordmaybereconnectedtothewalloutletorreceptacleonly

afterallotherelectricalcableshavebeenconnectedtothecomputer.

Productswithtelevisiontuneroptionsinstalled

Thenoticebelowappliestoproductscontainingtelevision(TV)tunerdevicesthat

connecttoexternalantennasortocable/CATVsystems,orboth,andthatare

intendedtobeinstalledinNorthAmerica.Usersandinstallersinothercountries

shouldfollowlocalcodesandordinanceswheninstallingappliancesthatconnect

toexternalantennasandcable/CATVsystems.Iflocalcodesarenotapplicable,it

isrecommendedthatusers/installersfollowguidelinessimilartothosethatfollow.

NotetoCATVsysteminstaller

ThisreminderisprovidedtocalltheCATVsysteminstaller'sattentiontoArticle

820-40oftheNationalElectricalCode(NEC)thatprovidesguidelinesforproper

groundingand,inparticular,speciesthatthecablegroundshallbeconnectedto

thegroundingsystemofthebuilding,ascloseaspossibletothepointofcable

entryaspractical.

SafetyandWarrantyGuideix

Exampleofantennagrounding

Propergroundingforthecable

Groundclamp

Powerservicegrounding

electrodesystem(NECArticle

250,PartH)

Antennalead-inwire

Groundclamps

Antennadischargeunit(NEC

Section810-20)

Electronicserviceequipment

Groundingconductors(NEC

Section810-21)

Figure1.Propergroundingforthecable

xSafetyandWarrantyGuide

Thefollowingnoticeappliestoallcountriesandregions:

DANGER

Outdoorantenna

grounding

Ifanoutsideantennaorcablesystemisconnected

totheequipment,besuretheantennaorcable

systemisgroundedastoprovidesomeprotection

againstvoltagesurgesandbuilt-upstaticcharges.

LightningForaddedprotectionforthisequipmentduringa

lightningstorm,orwhenitisleftunattendedand

unusedforlongperiodsoftime,unplugitfromthe

walloutletanddisconnecttheantennaorcable

system.Thiswillpreventdamagetothevideo

productduetolightningandpowerlinesurges.

PowerlinesAnoutsideantennasystemshouldnotbelocated

inthevicinityofoverheadpowerlinesorwhereit

canfallintosuchpowerlinesorcircuits.When

installinganoutsideantennasystem,extremecare

shouldbetakentokeepfromtouchingsuchpower

linesorcircuits,ascontactwiththemmaybefatal.

Usingheadphonesorearphones

Ifyourcomputerhasbothaheadphoneconnectorandanaudioline-out

connector,alwaysusetheheadphoneconnectorforheadphones(alsocalleda

headset)orearphones.

CAUTION:

Excessivesoundpressurefromearphonesandheadphonescancause

hearingloss.Adjustmentoftheequalizertomaximumincreasesthe

earphoneandheadphoneoutputvoltageandthesoundpressurelevel.

Therefore,toprotectyourhearing,adjusttheequalizertoanappropriate

level.

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathigh

volumecanbedangerousiftheoutputoftheheadphoneorearphoneconnectors

donotcomplywithspecicationsofEN50332-2.Theheadphoneoutput

connectorofyourcomputercomplieswithEN50332-2Subclause7.This

specicationlimitsthecomputer’smaximumwidebandtrueRMSoutputvoltage

to150mV.Tohelpprotectagainsthearingloss,ensurethattheheadphonesor

earphonesyouusealsocomplywithEN50332-2(Clause7Limits)forawideband

characteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN

50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,

asaset,thecombinationoftheheadphonesorearphonesandthecomputer

SafetyandWarrantyGuidexi

alreadycomplieswiththespecicationsofEN50332-1.Ifdifferentheadphones

orearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5

LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbe

dangerousduetoexcessivesoundpressurelevels.

Datasafety

Donotdeleteunknownlesorchangethenameoflesordirectoriesthatwere

notcreatedbyyou;otherwise,yourcomputersoftwaremightfailtowork.

Beawarethataccessingnetworkresourcescanleaveyourcomputervulnerable

tocomputerviruses,hackers,spyware,andothermaliciousactivitiesthatmight

damageyourcomputer,software,ordata.Itisyourresponsibilitytoensurethat

youhaveadequateprotectionintheformofrewalls,antivirussoftware,and

anti-spywaresoftwareandkeepthissoftwareuptodate.

Additionalsafetyinformation

DANGER

Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesand

childrentoavoiddangerofsuffocation.

xiiSafetyandWarrantyGuide

Chapter1.Findinginformation

Thistopicprovidesinformationaboutyourproduct.Theinformationcanalsobe

foundonthecomputer,ontheLenovoWebsite,andinthebox.

UserGuide

ThisSafetyandWarrantyGuideincludestheminimalrequiredsafetystatements

forshippingtheproduct.RefertotheUserGuideforthisproducttoreadthe

comprehensivesafetyandemissionsstatementsandexplanations.

TheUserGuideisavailableontheLenovoSupportWebsite,

http://www.lenovo.com/support,andalsoyoucanstartitonyourcomputer.

Tostartthisprogram,dothefollowing:

ForWindows

1.ClickStart➙HelpandSupport.TheWindowsHelpandSupportwindow

opens.

2.ClickLenoveUserGuide.

3.IntheLenovoUserGuidewindow,clickthelinkforyourmodelandtheUser

Guidewillopen.

ForWindowsXP:

1.ClickStart➙AllPrograms➙ThinkVantage➙LenovoUserGuide.

2.IntheLenovoUserGuidewindow,clickthelinkforyourmodelandtheUser

Guidewillopen.

LocatingtheLenovoLimitedWarrantyinformation

TheLenovoLimitedWarrantyinformationisavailableontheLenovoSupport

Website.

Torefertoit,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClicktheWarrantysection.TheWarrantyandLicenceAgreementwindow

opens.

3.ClickStatementsoflimitedwarranty.

4.Clickthelinkforthewarrantyinformationthatappliestoyourproduct.

LenovoWebsite(http://www.lenovo.com)

TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyou

buy,upgrade,andmaintainyourcomputer.Youcanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgrades

andaccessoriesforyourcomputer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operating

systems,applicationprograms,networksetupandconguration,andcustom

installations.

•Purchaseupgradesandextendedhardwarerepairservices.

Technicalsupportinformationisavailableat:

http://www.lenovo.com/support

Thisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:

Downloads&

Drivers

Downloaddrivers,ashBIOS,andupdateyoursoftware.

Warranty

Checkyourwarrantystatusandupgradeyourwarranty.

TechnicalSupportClickNeedHelp?forself-helptipstohelpdiagnosea

problem.

ThinkVantage

LearnmoreaboutThinkVantage

softwaretoimprove

productivityandreducecost.

LenovoForums

Searchthecommunityknowledgebaseforyour

computertoshareanddiscoverinformationwithother

users.

UserGuides&

Manuals

Readorprintanypublicationsrelatedtoyourproduct.

Recordingyourcomputerinformation

Recordinginformationaboutyourcomputercanbehelpfulifyoueverneedto

haveyourcomputerserviced.Theservicetechnicianwillprobablyaskyoufor

thisinformation.

2SafetyandWarrantyGuide

Themachinetype,model,andserialnumberarelabeledonyourcomputer.Use

thefollowingtabletorecordthisinformation.

Productname

______________________________________________

Machinetypeandmodel

______________________________________________

Serialnumber(S/N)

______________________________________________

Dateofpurchase

______________________________________________

Youcanregisteryourcomputerbyfollowingtheinstructionsat:

http://www.lenovo.com/register

Youwillreceivethefollowingbenetsafterregisteringyourcomputer:

•Fasterservicewhenyoucallforhelp

•Automaticnoticationoffreesoftwareandspecialpromotionaloffers

Chapter1.Findinginformation3

4SafetyandWarrantyGuide

Chapter2.Gettinghelpandservice

Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformation

aboutThinkPadNotebooks,youwillndawidevarietyofsourcesavailablefrom

Lenovotoassistyou.Thistopiccontainsinformationaboutwheretogofor

additionalinformationaboutThinkPadNotebooks,whattodoifyouexperiencea

problemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.

GettingMicrosoftServicePacks

Microsoft

ServicePacksarethelatestsoftwaresourceforWindowsproduct

updates.TheyareavailableviaWebdownload(connectionchargesmayapply)

orviaadisc.Formorespecicinformationandlinks,pleasegototheMicrosoft

Websiteathttp://www.microsoft.com.LenovooffersUpandRunningtechnical

assistancewithinstallationof,orquestionsrelatedto,ServicePacksforyour

Lenovo-preinstalledMicrosoftWindowsproduct.Forinformation,pleasecontact

theCustomerSupportCenteratthephonenumber(s)listedin“Worldwide

telephonelist”onpage7.Somefeesmightapply.

GettinghelpontheWeb

TheLenovoWebsiteontheWorldWideWebhasup-to-dateinformationabout

ThinkPadNotebooksandsupport.TheaddressforthePersonalComputinghome

pageishttp://www.lenovo.com/think.

YoucanndsupportinformationforyourThinkPadNotebookat

http://www.lenovo.com/support.ResearchthisWebsitetolearnhowtosolve

problems,ndnewwaystouseyourcomputer,andlearnaboutoptionsthatcan

makeworkingwithyourThinkPadNotebookeveneasier.

CallingtheCustomerSupportCenter

Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,during

thewarrantyperiod,youcangethelpandinformationbytelephonethrough

theCustomerSupportCenter.Thefollowingservicesareavailableduringthe

warrantyperiod:

•Problemdetermination-Trainedpersonnelareavailabletoassistyouwith

determiningifyouhaveahardwareproblemanddecidingwhatactionis

necessarytoxtheproblem.

•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovo

hardwareunderwarranty,trainedservicepersonnelareavailabletoprovide

theapplicablelevelofservice.

•Engineeringchangemanagement-Occasionally,theremightbechanges

thatarerequiredafteraproducthasbeensold.Lenovooryourreseller,if

authorizedbyLenovo,willmakeselectedEngineeringChanges(ECs)that

applytoyourhardwareavailable.

Thefollowingitemsarenotcovered:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoor

nonwarrantedparts

Note:Allwarrantedpartscontaina7-characteridenticationintheformat

FRUXXXXXXX.

•Identicationofsoftwareproblemsources

•CongurationofBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

Todetermineifyourmachineisinwarrantyandwhenthewarrantyexpires,goto

http://www.lenovo.com/support,andclickWarranty,thenfollowtheinstructions

onthescreen.

ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyour

Lenovohardwareproduct,seeAppendixA“Warrantyinformation”onpage13

Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnical

assistancerepresentativeneedstohelpyouresolveacomputerproblem.Please

ensurethatyouhavedownloadedthemostcurrentdriversandsystemupdates,

rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfor

technicalassistance,pleasehavethefollowinginformationavailable:

•MachineTypeandModel

•Serialnumbersofyourcomputer,monitor,andothercomponents,oryour

proofofpurchase

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformationforyoursystem

ThetelephonenumbersforyourCustomerSupportCenterlocationarelocatedin

“Worldwidetelephonelist”onpage7

Note:Telephonenumbersaresubjecttochangewithoutnotice.Forthelatest

listofCustomerSupportCentertelephonenumbersandhoursofoperation,visit

theSupportWebsiteathttp://www.lenovo.com/support/phone.Ifthenumber

foryourcountryorregionisnotlisted,contactyourLenovoresellerorLenovo

marketingrepresentative.

6SafetyandWarrantyGuide

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