HYPERPEN 6000 Serial Installation Procedure
Section 1 - Installing the HYPERPEN.
1. General Preparation.
i. Ensure that the HYPERPEN 6000 is NOT plugged into the PC, if
it is already plugged in then please disconnect it before beginning
the installation.
ii. Exit any other Windows programs that you are running, including
any anti-virus programs you may have installed.
iii. Place the HYPERPEN 6000 installation CD into the drive, it
should auto-run and bring up the HYPERPEN 6000 installation
splash screen as on the right. If the CD does not auto-run then go to
the Start menu, locate and click on Run and type d:\setup.exe before
pressing OK. You may need to substitute the letter “d” with the letter
designated for your CD-Rom drive.
2. Installing the Software
i. Click the HYPERPEN Manager option and you will be presented
with the screen on the right.
ii. Click NEXT to begin the installation.
iii. Choose English as your language type.
iv. Complete the installation of the software, Windows 2000 users
may get a digital verification prompt, say yes to complete the
installation.
v. Windows will prompt you to restart your PC. Say no and manually
shut down the PC, (Start menu, Shutdown). Then set-up the Pen (3)
3 Setting up the Pen.
i. You will notice that the cable coming off the HYPERPEN Tablet has 3 connectors, a 9 pin Serial mouse
connector (A), a Serial Keyboard connector (B) and a PS2 connector (C). You should also have been supplied
with an adaptor (D). You may not need the adaptor depending on your particular PC.
ii. The 9 pin Serial Mouse connector needs to go into one of the Comm ports at the back of the PC, usually you
will have 2 of these.
iii. If you have a Serial Keyboard connector similar to the one depicted in (B) above then you will need to plug
your Adaptor (D) into your PS2 connector (C). Then plug the Serial Adaptor into the circular serial port (round the
back of the PC) that is normally occupied by your keyboard. You will then be able to plug your keyboard into the
remaining HYPERPEN connector (B)
iv. If you have a PS2 keyboard (the small round connector (C) ) then unplug that keyboard and put the
HYPERPEN PS2 connector (C) into the slot previously occupied by the keyboard. You can then plug the Adapto
r
(D) into the Serial connector for the HYPERPEN. This enables you to attach your PS2 Keyboard to the adapto
r
supplied with the HYPERPEN.
v. Reboot the PC, you should see that the pen is getting power by looking at the green light on the top left of the
Tablet.
vi. Windows will now detect the pen attached to your PC, tell it to automatically search for the drivers and restart
the PC if prompted. The pen should now work.
TROUBLESHOOTING YOUR HYPERPEN INSTALLATION
Problem 1 - The HYPERPEN is getting no power
i. Ensure that the HYPERPEN is set up correctly, it should be able to get power from your keyboard port, if it is
not correctly set-up then it wont get any power to the tablet (the green light indicates if the pen is getting power.
Check all the connections are properly inserted and are in the right configuration. Please refer to page 1 which
deals with installing your HYPERPEN.
ii. If the tablet still gets no power, but the keyboard is fine then please contact Serif Technical Support as regards
a replacement.
Problem 2 - The HYPERPEN is getting power but doesn’t operate the mouse cursor
i. Check your COM port settings in Device Manager (instructions (a) to (f) below).
a. Go to Start>Settings and click Control_Panel.
b. Double left click the System icon.
c. Click the Device Manager tab (Hardware then Device Manager in Windows
2000)
d. You should be able to see Ports Com and LPT listed, click the “+” sign by
this.
e. Double click COM1 and go to Resources. It should be set to the factory
default of IRQ (Interrupt Request) 4 and an (IO) Input Output range of 03f8-
03ff.
f. Check the same thing for COM2 which should be set to IRQ3 and 02f8-02ff.
Make a note of these settings and then check that you modem (also listed in
Device Manager) is not in conflict i.e.. not sharing an IRQ.
If you find that your internal modem is in conflict with COM2 then please contact your manufacturer/supplier o
r
simply put the HYPERPEN into a different COM port. If you are not sure, try a different COM port anyway, if the
pen suddenly starts working then it is likely that this is the problem. Again contact your manufacturer/PC supplie
r
as regards this.
ii. Check for conflicting pointing devices, e.g.. Logitech mice etc. with non standard drivers.
a. Go to Start>Settings and click Control_Panel.
b. Double left click the System icon.
c. Click the Device Manager tab (Hardware then Device Manager in Windows 2000)
d. Look under Mouse (or Mice and other pointing devices depending on your operating system.
e. If your mouse is not installed as a Microsoft PS2 compatible mouse then, remove the drivers for you
r
pointing device. You can usually do this in Control_Panel>Add/Remove Programs. Restart the PC to finish
removing the drivers and try again.
iii. Check the batteries in the Pen/Mouse. If the batteries are flat the pen/mouse will not operate.
a. Open up the pen and check that there is a battery inside and the polarities are correct (i.e.. the batteries
are the right way round).
b. Try a new set of AAA batteries.
c. Contact Serif Technical Support for assistance if this does not solve the problem.
Problem 3 - The HYPERPEN cursor is behaving erratically
i. First check for obvious sources of interference, for example; if the pen within range of the tablet whilst you are
operating the cordless mouse or visa-versa. Remember that the pen uses magnetic fields so it is possible that you
are getting magnetic interference from some other source.
ii. Failing that check for conflicting drivers, if you have any unusual pointing devices installed that use their own
drivers rather than the standard windows drivers e.g.. Logitech mice then proceed as follows.
a. The drivers can normally be removed in device manager, go to START>SETTINGS>CONTROL_PANEL
and locate Add/Remove Programs.
b. Highlight the relevant drivers and click the Add/Remove option. Remove the drivers following the Wizard
guidelines.
c. Restart the PC via Start>Shutdown (the un-installation program may prompt you to do this anyway).
d. Now try and use the HYPERPEN. If you wish to reinstall your old drivers then please remove the
HYPERPEN drivers you got with the disk and refer to step iii below.
iii. Try alternative drivers.
a. Go to Start>Settings and click Control_Panel. Locate Add/Remove Programs and double left click the
icon. Find the HYPERPEN Driver and click the Add/Remove button. Remove the driver and restart the
PC.
b. When the PC has restarted launch your Internet Browser and type www.aiptek.com.tw into the address
bar. If you get prompted to install a Character set say no and select the English option when you get to
the web site. Choose Products and then click Downloads.
c. Locate the section for Hyper Pen 4000/5000/5001/6000/8000 ( Com Port ) and download the drivers
appropriate to your operating system.
d. Click to download and choose “Save the file to disk”. When the Save As dialog pops up click the Save
In menu and choose a location where you can easily retrieve the file e.g.. Desktop or My Documents.
e. Wait for the file to download. It will be in *.zip format. If you don’t have a program that can open these
files then go to www.winzip.com and download the free trial version. Install this and your downloaded
drivers will display the icon below. If you are unsure what you are doing then please refer to the guide
below. Then refer to Section 3 - Setting up the Pen.
STEP 1 - The downloaded file looks like this, double click it to get the screen shown in
step 2
STEP 2 - Double clicking the icon brings up the screen on the left. You
need to decompress the files, so click EXTRACT. This will bring up the
screen in Step 3.
STEP 3 - Clicking EXTRACT bring up the next screen, you will want to
extract the files into a folder, so click New Folder to bring up the Create
Folder dialog.
STEP 4 - Type a name into the Create folder dialog and press the OK
button.
STEP 5 - You will go back to the Extract Window. Click the Extract
button, you files will decompress into a new folder in the same directory
as your original file.
STEP 6 - Locate you new folder and double click it, the locate the
SETUP file. Double click the SETUP file and follow the InstallShield
Wizard.
Problem 4 - After installing the HYPERPEN Drivers the machine fails to boot
i. This usually occurs when you have loaded drivers not appropriate to your operating system. You will need to
remove the drivers in SAFE mode. Steps (A) to (F) tell you how to do this.
a. Start up the PC. As soon as it begins to boot start tapping the F8 key at one second intervals. You will
arrive at a Selective Startup Menu.
b. Use the arrow keys to select Safe Mode or Safe Mode with Networking if you are on a network. Press
Enter on the keyboard to confirm the selection.
c. Wait for Windows to load up, it may take longer than usual so be patient. When it does boot up it
should display the words “Safe Mode” in each corner of the screen and an OK dialog box explaining you
are running in Safe Mode. Click OK on this dialog box.
d. Now go to Start>Settings and Control_Panel. Find the Add/Remove Programs icon and double click it.
You should be able to see HYPERPEN Driver listed.
e. Left click the Hyper Driver entry and click the Add/Remove button. Opt to completely remove the
program.
f. Restart the System normally. Download alternative drivers from www.aiptek.com.tw and try installing
them instead. Refer to Problem 3, sub section iii Try alternative drivers for further information.
Please note that this guide is a basic installation troubleshooting document, if you have a problem not covered
in this document please do not hesitate to either email [email protected] or to phone on 0845 345 6770
(Press 1 for technical support, or wait for a customer service representative to transfer you).
Using the HYPERPEN:
The HYPERPEN works just like any other pointing device so you can use it to navigate your files and folders in Windows, to surf
the Internet or to drawn lines in any drawing package. You can however change a number of settings in the Control_Panel:
Click Start>Settings>Control_Panel> and locate the HYPERPEN icon as shown on the right.
Double click this Icon and you will see the screen below.
Most of the settings in this utility are self explanatory, such as the ability to
change the measurement units from inches to cm’s. You can also switch
between absolute and relative modes. Absolute mode should allow you to “dot”
an area of the pad and have the cursor jump to the corresponding point on the
screen. If this feature doesn’t work try a different set of drivers from
www.aiptek.com.tw
The Buttons tab allows you to reconfigure your buttons, you can also change
Click Pressure (i.e.. the pressure you have to use on the tablet to simulate a
mouse click) and the Pen Offset. To alter this take the tick out of the Auto
Setting check box and click adjust. The pen will automatically adjust its setting
as you move the pen around the screen.
The Mouse tab allows you to alter the sensitivity and button configuration.
The Control Tab controls the Offset value and the dimensions of the
active work area. Only alter these settings if you feel that the position of
the pen on the tablet is not corresponding to the relative position on the
monitor screen. Obviously the settings will depend upon your system so
there are no set guide lines for altering these settings.
If you install the latest revision of the drivers from www.Aiptek.com.tw
you will also be able to specify function eyes. To association one of the
“F” keys on the tablet with a function you need to click the “...” icon. Then
browse to the application or document you want to associate with the
function and double click it. Alternatively type a web site URL e.g.. http://
www.serif.com/
Other Software that comes with the Package -
Serif are not able to offer technical assistance using the third party utilities provided with the HYPERPEN past
installation. That is, we can advise on problems you have getting the software on to the system, but cannot advise you
on how to use these utilities. Please contact the respective manufacturer’s or consult the program’s help menu if you
have problems with these extra applications that are provided free with the HYPERPEN. All these companies offer
online support, some also offer an over the phone service.
Pen Soft www.fineart.com.tw
Cadix www.cadix.com
Video Live Mail www.cyberlink.com
Foto Express / Explorer www.ulead.com
Corel / Paint www.corel.com
(Customer Service no. 0800 581 028)
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