On-Q/Legrand 364891-01 User manual

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WIRELESS ACCESS POINT

P/N 364887-01(In-Ceiling)

P/N 364891-01(In-Wall)

USER’S GUIDE

1307844 REV.B

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Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of

the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Reprinted from the Code of Federal Regulations #47, part 15.193, 1993. Washington DC: Office of the Federal

Register, National Archives and Records Administration, U.S. Government Printing Office.

Canadian Department of Communications

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in

the Radio Interference Regulations of the Canadian Department of Communications.

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est

conforme à la norme NMB-003 du Canada.

FCC Radio Frequency Exposure Caution Statement

In order to maintain compliance with the FCC RF exposure guidelines, this equipment should be installed and

operated with minimum distance 20cm between the radiator and your body. Use only with supplied antenna.

Unauthorized antenna, modification, or attachments could damage the transmitter and may violate FCC regulations.

Any changes of modifications not expressly approved by the grantee of this device could void the users authority to

operate the equipment.

Installation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user

documentation provided with the product. Any changes or modifications (including the antennas) made to this device

that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment. The

manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this

device, or the substitution or attachment of connecting cables and equipment other than manufacturer specified. It is

the responsibility of the user to correct any interference caused by such unauthorized modification, substitution or

attachment. Manufacturer and its authorized resellers or distributors will assume no liability for any damage or

violation of government regulations arising from failing to comply with these guidelines.

This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna

or transmitter.

Declaration of Conformity (R&TTE directive 1999/5/EC)

The following items were completed and are considered relevant and sufficient:

• Essential requirements as in [Article 3]

• Protection requirements for health and safety as in [Article 3.1a]

• Testing for electric safety according to [EN 60950]

• Protection requirements for electromagnetic compatibility in [Article 3.1b]

• Testing for electromagnetic compatibility in [EN 301 489-1] & [EN 301]

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• Testing according to [489-17]

• Effective use of the radio spectrum as in [Article 3.2]

• Testing for radio test suites according to [EN 300 328-2]

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN

OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING WATER.

CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT

CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL

SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION: THIS DEVICE MUST BE INSTALLED AND USED IN STRICT ACCORDANCE WITH THE

MANUFACTURER’S INSTRUCTIONS AS DESCRIBED IN THE USER DOCUMENTATION THAT

COMES WITH THE PRODUCT.

WARNING: POSTPONE INSTALLATION UNTIL THERE IS NO RISK OF THUNDERSTORM OR

LIGHTNING ACTIVITY IN THE AREA.

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock

and injury to persons, including the following:

• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment.

• Give particular attention to all safety precautions.

• Retain the instructions for future reference.

• Comply with all warning and caution statements in the instructions.

• Observe all warning and caution symbols that are affixed to this equipment.

• Comply with all instructions that accompany this equipment.

• Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For

added protection for this product during a lightning storm, or when it is left unattended and unused for long

periods of time, unplug the power supply, and disconnect the Cat 5e to the WAP at the Power Inserter. This will

prevent damage to the product due to lightning and power surges. It is recommended that the customer install an

AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment

by local lightning strikes and other electrical surges. A Data Surge Conditioning Unit is also available from On-

Q/Legrand (364598-01) to help protect the data connection from the Power Injector to the WAP.

• Operate this product only from the type of power source indicated on the product’s marking label.

• If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

• Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to

determine that the product is in safe operating condition.

Installation of this product must be in accordance with national wiring codes and conform to local regulations.

Place Power Inserter to allow for easy access when disconnecting the power cord/adapter of the device from the AC

wall outlet.

Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on

the unit or use forced air to remove dust.

When not utilizing the recommended 3 gang plastic switch & outlet box, do not directly cover the device, or block the

airflow to the device with insulation or any other objects.

Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.

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TABLE OF CONTENTS

I. Introduction 1

II. Product Overview 2

A. Features 2

B. Components Included 2

C. Replacement Parts 2

D. Detailed Physical Description 2

III. Basic Configuration 5

A. Configuring a Network Interface Card to talk to a WAP 6

B. Logging on to the WAP 8

C. Initial Wireless Access Point Setup 9

D. Returning the PC to DHCP Control 11

IV. Troubleshooting 14

A. Contact Information 14

B. Hardware Situations 14

C. Software Situations 17

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I. Introduction

The On-Q/Legrand Wireless Access Point (WAP) 802.11g In-Ceiling or In-Wall unit (shown in Figure

1) uses a radio transmission technology defined by the Institute of Electrical and Electronics

Engineers (IEEE). This standard is subdivided into distinct categories of speed and the frequency

spectrum used, designated by the lower case letter after the standard. Your On-Q WAP 802.11g

supports both the 802.11b and 802.11g specifications.

The 802.11b specification transmits data rates up to 11 Mbps while the 802.11g specification transmits

data rates up to 54 Mbps. These are theoretical speeds so your performance may vary. The radio

waves radiate out in a donut-shaped pattern. The waves travel through walls and floors, but

transmission power and distance are affected. The following chart shows how the wireless range is

different for each data rate and also depends on the local conditions:

Data Rate Open Area Closed Area

54 Mbps Up to 100 ft. Up to 60 ft.

11 Mbps Up to 900 ft. Up to 160 ft.

5.5 Mbps Up to 1300 ft. Up to 200 ft.

2 or 1 Mbps Up to 1500 ft. Up to 300 ft.

Typically, the best performance can be expected by positioning it in the ceiling or wall at a central

location on the top floor of the home or where a localized “hot spot” is desired.

The following recommendations help you achieve the best wireless performance environment:

• Placing the WAP in the physical center of your network is the premium location because the

antenna radiates out the signal in all directions.

• Placing the WAP in a higher location helps to disperse the signal cleanly, especially to receiving

locations on upper stories.

• Direct line of sight achieves better performance, but obviously is not always achievable.

• Try to avoid placing the WAP next to large solid or dense objects like walls, fireplaces, etc. This

helps the signal penetrate more cleanly.

• Other wireless devices like televisions, radios, microwaves and 2.4 GHz cordless telephones can

interfere with the signal. Keep devices away from the unit.

• Mirrors, especially silver-coated, negatively affect transmission performance.

Your On-Q WAP 802.11g is powered over the single Cat 5e cable that connects it to the service

provider. A power supply inserts power onto the Cat 5e cable through an inserter module, and then

this power is extracted for use at the WAP location. In this way, unsightly power cables are avoided at

the WAP location.

Figure 1

P/N 364887-01 P/N 364891-01

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II. Product Overview

A. Features

• Compatibility with both 802.11g and 802.11b standards

• Wireless security via Wired Equivalent Privacy (WEP) and WiFi Protected Access (WPA)

encryptions

• Firmware upgrades available to stay current with latest specification

B. Components Included

The On-Q WAP 802.11g (either In-Ceiling or In-Wall version) includes the following components:

• WAP Assembly

• WAP Cover

• WAP 24VDC Power Supply with AC cord

• WAP Power Over Cat 5e Inserter Module

• Cat 5e Jumper Cable

• The WAP Owner’s Manual on CD

• WAP IS Sheet and User Guide

C. Replacement Parts

Replacement parts available for the On-Q WAP 802.11g include:

• WAP 24 VDC Power Supply with AC cord (P/N 364889-01)

• WAP Power Over Cat 5 Inserter Module (P/N 364888-01)

D. On-Q WAP 802.11g Detailed Physical Description

The following information describes the physical characteristics of the WAP Assembly.

1. WAP Assembly Connections (P/N 364887-01 shown)

Figure 2 shows the WAP Assembly connection area including:

Cat 5e from Power Inserter in enclosure “INPUT” connection

2. Connection Area Detailed Description

Figure 2

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INPUT – This RJ-45 connector is where the Cat 5e cable from the Power Over Cat 5e

Inserter Module in the On-Q Enclosure plugs in. There is an Extractor Module in the WAP

Assembly that breaks out the required DC power from the data on the input Cat 5e cable

connection.

NOTE: Notice in Figure 2 that there is also a small factory installed jumper cable that

supplies the required DC power and data to the WAP assembly.

3. WAP Assembly Status Indications (P/N 364891-01 shown)

Figure 3 shows the WAP 802.11g Assembly status indicators, which are visible when the

WAP cover is properly installed:

4. Status Indicators Detailed Description:

Data Indicator

ON (Blue) – The device is connected to a data network.

OFF – The device is powered off or not connected to a data network.

Wireless Indicator

Blinking (Blue) – The device is transmitting or receiving data.

Power Indicator

ON (Blue) - The device is powered on and operating normally.

OFF – The device is powered off or performing a boot sequence.

Blinking (Blue) Firmware upgrade failed.

5. WAP 802.11g Reset Button Access

Figure 4 shows the WAP 802.11g with the cover removed to gain access to the Reset

Button. As shown, there is a tab that when pushed in the direction shown will activate the

Reset Button. Pushing and holding this tab for five seconds or more will return the unit to

factory hardware default condition. This is particularly handy if someone configured a security

level or IP Address by mistake that prohibits you from gaining access to the unit.

Figure 3

Powe

r

Wireless

Data

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NOTE: Although the WAP is shipped from On-Q with its IP address set to 192.168.40.1 (in

the On-Q product 192.168.40.xxx sub-network), if you push the reset button for five

seconds, the WAP is reset to the factory default IP address of 192.168.1.220, and will have

to be re-configured to the 192.168.40.xxx sub-network to work with the other On-Q

products.

6. WAP 802.11g Power Over Cat 5e Inserter Module

Figure 5 shows the WAP Inserter Module components:

Figure 5

24VDC in from Power Supply

Data and Power out to WAP

Data in from ISP

Figure 4

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III. Basic Configuration

The On-Q WAP 802.11g is typically configured in one of two ways; (1) From a portable PC connected

through the “Data In” port of the Power Inserter Module in the enclosure which is then connected

through its “Data/Power Out” port to a Cat 5e cable to the WAP, or (2) From a PC in one of the rooms

of the house, connected through an outlet in the room to the enclosure where it is patched to the

“Data In” port of the Power Inserter Module in the enclosure which is then connected through its

“Data/Power Out” port to a Cat 5e cable to the WAP (see Figure 6). In either case, the PC must have

an Ethernet Network Interface Card to communicate with the WAP.

NOTE: The On-Q WAP 802.11g can also be configured from a PC containing a Wireless Network

Interface Card for your desktop PC, or wireless PCMCIA card for your laptop PC, but this is not

recommended because it is not secure until you have configured security levels on the WAP

NOTE: Before configuring the On-Q WAP 802.11g, you must first temporarily configure your

computer (with installed Ethernet Network Interface Card) to talk to the WAP. Your On-Q WAP

comes from On-Q configured with a specific IP address (192.168.40.1), which is in the On-Q

product sub-network (192.168.40.xxx) for other networking products from On-Q. But, if it was reset

at any time, its hardware default IP address is 192.168.1.220, so your PC’s Ethernet Card must be

assigned an IP address, (like 192.168.40.10 or 192.168.1.10 as appropriate), on the same sub-

network to talk to and configure the WAP. Giving the PC a specific IP address is also called

assigning it a Static IP address, as compared to a Dynamic IP address that is typically assigned

by a service provider through a process called Dynamic Host Configuration Protocol (DHCP).

NOTE: Before doing any PC IP Address re-configuration, make sure you first write down all of the

current IP settings. If your PC is running XP, you may want to first create a manual system restore

point (under Accessories/System Tools/System Restore).

NOTE: After initially configuring the WAP, using that Static IP Address that you assign, you may

need to return the PC’s IP Address setting to be dynamically assigned by DHCP, if that is what the

service provider requires. If you are using a router, you will also want to change your WAP’s IP

address and Gateway settings to be on the same sub-network as the router.

Figure 6

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A. Configuring a Windows XP Ethernet Network Interface Card to talk to the WAP

This section includes information on configuring computers with the Windows XP operating

system (differences for Windows 2000 and Vista will be sited).

NOTE: This configuration assumes you have retained the default interface for Windows XP. If

you are running the “Classic” interface, please note any sited differences for Windows 2000 or

Vista.

1. Click Start.

2. Select Control Panel.

(For Windows 2000, select Settings first)

3. Double-click Network and Dial-Up Connections.

(For Vista double click Network and Sharing Center)

4. Double-click Local Area Connection. The Local Area Connection Status window appears

(see Figure 7).

(For Vista, click View Status next to Local Area Connection)

5. Click the Properties button to go to the Local Area Connection Properties screen.

(For Vista, you may need to click on Continue under the User Account Control popup)

Figure 7

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6. Ensure the box next to Internet Protocol (TCP/IP) is selected (see Figure 8).

(For Vista, use Internet Protocol Version 4 (TCP/IPv4)

7. Click to highlight Internet Protocol (TCP/IP) and click the Properties button to go to the

Internet Protocol (TCP/IP) Properties screen.

8. Click on “Use the following IP Address:” so that the circle is filled (see Figure 9).

Figure 8

Figure 9

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9. For a new WAP from On-Q on the 192.168.40.xxx sub-network, enter 192.168.40.10 into the

IP Address field, or for a WAP that has been reset, enter 192.168.1.10 into the IP Address

field.

10. Enter 255.255.255.0 into the Subnet Mask field.

11. Click OK twice to exit and save your settings.

(For Windows 2000 you will have to restart the computer to save these settings).

12. After the reboot (if appropriate), proceed to the next section to set up the WAP security

settings.

B. Logging on to the WAP

1. Once the PC’s Ethernet Interface Card is configured on the WAP’s sub-network, open your

web browser and Enter into the URL field http://192.168.40.1 (the WAP’s IP address on the

On-Q sub-network) or http://192.168.1.220 (the WAP’s IP address after a hardware reset)

and press Enter (see Figure 10).

The login screen will appear (see Figure 11).

2. Enter the User ID. The default setting is ”admin”, without the quotation marks.

3. Enter the Password. The default setting is “admin”, without the quotation marks and click on

“OK”.

Figure 10

Figure 11

htt

p

://192.168.1.220

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NOTE: Once you have logged in, for security reasons, you may want to change the logon

Password. Be sure to document the new Password. For details on changing your

Password see the System Setup section under Advanced Settings.

C. Initial Wireless AP Setup

Follow these procedures to setup your On-Q WAP and make it part of your Home Network.

1. When you logon the WAP, the Quick Setup screen is displayed (see Figure 12). Click on

Advanced Setting.

NOTE: As shown in Figure 17, the On-Q WAP can act as one of four different devices.

On-Q utilizes it as an Access Point (or AP) for the On-Q WAP application and will

concentrate on that portion of its functionality for the rest of this documentation.

2. Once you have selected Advanced Setting, you will see a screen (see Figure 13) that

allows you to select any of the Advanced Settings by clicking on one from the list down the

left side of the screen. At this point click on System Setup.

Figure 12

Figure 13

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3. When you click on System Setup, a drop down menu will appear under System Setup (see

Figure 14) that enables you to configure global settings (like Password or the language used

throughout the rest of the configuration). Notice this is also where you perform Firmware

Upgrades and another way of returning to factory hardware defaults. At this point, click on

Operation Mode to further define the device as an Access Point.

4. Click on Operation Mode and change the device from Home Gateway to Access Point by

clicking in the circle next to the Access Point area. Then click on Apply at the lower right

corner of the screen. (see Figure 15).

Figure 15

Figure 14

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5. Next you need to change how the On-Q WAP gets its IP Address (manually instead of

automatically) and give it an IP address that will work with the rest of the On-Q Data Products

in the 192.168.40.xxx sub-network. Click on “IP Config” from the list on the left of the screen

and you will see the IP Config – LAN screen (see Figure 16).

6. First, insure the answer to the Get IP Automatically? question is No rather than Yes, as you

want to manually give your WAP an IP address in the On-Q sub-network (see Figure 16).

7. Then type in your preferred IP Address (192.168.40.1) as shown in Figure 16.

8. Then click on Apply and finally Finish. This completes the initial Wireless Access Point

configuration, which allows your WAP to work with the rest of the Data Products in your On-Q

Home Network. The rest of this documentation relates to the other configurable parameters

of the On-Q WAP.

D. Returning the PC used to configure the WAP to DHCP control

1. Click Start.

2. Select Control Panel.

(For Windows 2000, select Settings first)

3. Double-click Network and Dial-Up Connections.

(For Vista double click Network and Sharing Center)

4. Double-click Local Area Connection. The Local Area Connection Status window appears

(see Figure 17).

(For Vista, click View Status next to Local Area Connection)

Figure 16

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5. Click the Properties button to go to the Local Area Connection Properties screen (see

Figure 18).

(For Vista, you may need to click on Continue under the User Account Control popup)

6. Ensure the box next to Internet Protocol (TCP/IP) is selected (see Figure 18).

(For Vista, use Internet Protocol Version 4 (TCP/IPv4)

Figure 17

Figure 18

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NOTE: Although this series of steps is used to re-configure the PC from direct WAP

configuration back to its previous use as a DHCP controlled PC on the Router network,

they can also be used to configure the WAP Network Interface Card for DHCP control

by selecting the WAP NIC at the top of this screen.

7. Click to highlight Internet Protocol (TCP/IP) and click the Properties button to go to the

Internet Protocol (TCP/IP) Properties screen (see Figure 19).

8. Select Obtain an IP address automatically (see Figure 19).

9. Click OK twice to exit and save your settings.

(For Windows 2000 you will have to restart the computer to save these settings).

10. After the reboot (if appropriate), your PC should be now be ready for operation as before,

directly through the On-Q Router, or through the On-Q WAP (if a Wireless NIC card was

installed).

Figure 19

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IV. Troubleshooting

This section will detail possible solutions to common problems that might occur in using the On-Q

Wireless Access Point (WAP).

A. Contact Information

If you are unable to locate a solution here, please access our website at www.onqlegrand.com for

the latest information. You can also reach us at 1-800-321-2343.

B. Hardware Situations

1. WAP Cover Removal

Some of the steps in this section may require removal of the WAP cover, or the WAP

Assembly unit to verify cabling. Use a small pointed object, like a paper clip to remove the

WAP cover by gently prying in the slot at the location indicated (see Figure 20).

2. WAP Assembly Removal

The WAP Assembly itself is removed by unscrewing the six screws that hold it to the 3 gang

box it is mounted in (see Figure 21).

Figure 20

Figure 21

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3. Restoring Factory Defaults

If you need to reset the WAP to factory default settings, there are two methods that can be

used. You can login to the device and click on the Restore button at the bottom of each

screen, or, once the cover has been removed, you can simply push and hold the Reset tab in

the direction shown for at least 5 seconds (see Figure 22). This action will restore the WAP

to hardware factory defaults as follows:

Factory SSID (the word default)

Responds to broadcast SSID requests

Channel 1 operation

Mixed Operation Mode

Automatic Transmit Rate

Long Preamble

Open System Authentication Method

No Encryption

Accept requests from any stations

Default IP Address (192.168.1.220)

NOTE: Prior to performing Step 4 below, remove AC power from the Power Inserter in the

On-Q Enclosure.

4. WAP Cabling Verification

Once the WAP Assembly has been removed from the 3 gang box as shown in Figure 21,

look at the back of the assembly to insure the Cat 5e cable from the enclosure is properly

terminated (see Figure 23) and plugged into the Input jack as shown in Figure 24. Also

insure the rest of the factory cabling is plugged in as shown. Then replace the assembly back

in the 3 gang box and replace the cover.

Figure 22

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5. My computer is experiencing difficulty connecting to the wireless network.

a. Ensure that your On-Q WAP is powered on and that the Wireless LED is lit (see Figure

20).

b. Ensure that your wireless adapter (PCI card, Notebook or Ethernet adapter) is installed

correctly and is active.

c. Ensure that your wireless adapter’s radio signal is enabled and set to the same channel

on which the WAP is communicating. Review your adapter’s documentation for further

instructions.

d. Ensure that your wireless adapter for your PC and the WAP have the same security

settings that will allow your computer to access the wireless network.

e. Ensure that your WAP is within range of your router or is not behind an obstruction, for

example metal structures will interfere with the signal, as will 2.4 GHz cordless phones,

and microwaves.

6. My computer is experiencing difficulty in connecting to the WAP.

a. Check that all of your cable connections are tight and secured. This includes the cables

to your modem, the router, the WAP and to your PC.

b. Ensure that your LEDs are lit. For further information about LED descriptions, see

Section II: Product Overview.

c. Ensure that you are using Ethernet cables and not telephone cables (see Figure 25).

Ethernet cables use a wider RJ-45 style plug using 8 wires where telephone style plugs

use the smaller RJ-11 (4 pin) or RJ-25 (6 pin) style plugs.

Figure 23

Figure 24

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On-Q/Legrand 364891-01, 364887-01(In-Ceiling) and 364891-01(In-Wall) User manual

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