innovative technology NV10 USB+ Technical Manual

Type
Technical Manual
Copyright © Innovative Technology Ltd 2018
USER MANUAL
NV10
Family
[GA02116]
NV10 FAMILY USER MANUAL
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TABLE OF CONTENTS
1 DOCUMENT INTRODUCTION .................................................................................................................. 4
1.1 RELATED DOCUMENTS ................................................................................................................................... 4
1.2 MANUAL AMENDMENTS ................................................................................................................................. 4
1.3 COPYRIGHT .................................................................................................................................................. 4
1.4 LIMITED WARRANTY ...................................................................................................................................... 4
1.5 PRODUCT SAFETY INFORMATION ...................................................................................................................... 5
1.6 DISCLAIMER ................................................................................................................................................. 5
2 PRODUCT INTRODUCTION ...................................................................................................................... 7
2.1 GENERAL DESCRIPTION ................................................................................................................................... 7
2.2 KEY FEATURES .............................................................................................................................................. 7
2.3 TYPICAL APPLICATIONS ................................................................................................................................... 7
2.4 COMPONENT OVERVIEW ................................................................................................................................ 7
2.5 BEZEL OPTIONS ............................................................................................................................................. 8
3 TECHNICAL DATA .................................................................................................................................. 10
3.1 DIMENSIONS .............................................................................................................................................. 10
3.2 WEIGHT .................................................................................................................................................... 10
3.3 ENVIRONMENTAL REQUIREMENTS .................................................................................................................. 10
3.4 POWER REQUIREMENTS ............................................................................................................................... 11
3.4.1 Supply Voltages ............................................................................................................................. 11
3.4.2 Power Supply Guidance ................................................................................................................ 11
3.5 MEDIA REQUIREMENTS ................................................................................................................................ 11
4 MECHANICAL INSTALLATION ................................................................................................................ 12
4.1 COMPATIBILITY ........................................................................................................................................... 12
4.1.1 Hardware Compatibility ................................................................................................................ 12
4.1.1.1 Machine Mounting ............................................................................................................................. 12
4.1.1.2 Machine Interfacing ............................................................................................................................ 12
4.1.1.3 Power Supply ...................................................................................................................................... 12
4.1.2 Software Compatibility ................................................................................................................. 13
4.1.2.1 Interface Protocols .............................................................................................................................. 13
4.1.2.2 Re-programming ................................................................................................................................. 13
4.2 BEZEL REMOVAL ......................................................................................................................................... 14
4.3 FREE FALL CASHBOX ADVICE .......................................................................................................................... 16
5 SOFTWARE INSTALLATION AND CONFIGURATION ................................................................................ 17
5.1 INTRODUCTION ........................................................................................................................................... 17
5.2 SOFTWARE DOWNLOADS .............................................................................................................................. 17
5.3 DRIVERS .................................................................................................................................................... 17
5.4 DATASET/FIRMWARE PROGRAMMING ............................................................................................................ 18
5.4.1 Validator Manager........................................................................................................................ 18
5.4.1.1 General Description ............................................................................................................................ 18
5.4.1.2 System Requirements ......................................................................................................................... 18
5.4.1.3 Hardware Setup .................................................................................................................................. 18
5.4.1.4 Switching to Programming Mode (SSP) .............................................................................................. 18
5.4.1.5 Programming the device ..................................................................................................................... 18
5.4.2 DA3 ............................................................................................................................................... 20
5.4.2.1 General Description ............................................................................................................................ 20
Document Name:
NV10 Family User Manual
Document Version:
1.1
Date of Release:
19/04/2018
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5.4.2.2 System Requirements ......................................................................................................................... 20
5.4.2.3 Re-programming via DA3 .................................................................................................................... 20
5.4.3 SMART Update .............................................................................................................................. 21
5.4.4 Configuration Card ........................................................................................................................ 22
5.4.4.1 Programming mode ............................................................................................................................ 22
5.4.4.2 Instructions for use ............................................................................................................................. 22
5.4.5 SSP configuration card options ..................................................................................................... 23
5.4.6 ccTalk configuration card options ................................................................................................. 24
5.4.7 MDB Configuration card options .................................................................................................. 25
5.4.8 Parallel mode configuration card options ..................................................................................... 26
5.4.9 PULSE mode configuration card options ....................................................................................... 27
5.4.10 SIO mode configuration card options ........................................................................................... 28
5.5 Configuration Button ............................................................................................................................ 29
5.5.1 Configuration Button Functions: ........................................................................................................ 30
6 PROTOCOLS AND INTERFACING ............................................................................................................ 32
6.1 INTRODUCTION ........................................................................................................................................... 32
6.2 SSP AND ESSP ........................................................................................................................................... 32
6.2.1 General Description ...................................................................................................................... 32
6.2.2 Pin Assignments ............................................................................................................................ 33
6.2.3 Example Drawings ........................................................................................................................ 34
6.3 CCTALK
®
.................................................................................................................................................... 35
6.3.1 General Description ...................................................................................................................... 35
6.3.2 Pin Assignments ............................................................................................................................ 35
6.3.3 ccTalk® DES Encryption ................................................................................................................. 36
6.4 MDB ........................................................................................................................................................ 37
6.4.1 General Description ...................................................................................................................... 37
6.4.2 Pin Assignments ............................................................................................................................ 37
6.4.3 IF5 Interface .................................................................................................................................. 38
6.5 PARALLEL ................................................................................................................................................... 39
6.5.1 General Description ...................................................................................................................... 39
6.5.2 Pinout ............................................................................................................................................ 39
6.5.3 Inhibit Control ............................................................................................................................... 40
6.5.4 Busy Control .................................................................................................................................. 40
6.5.5 Low Power Mode .......................................................................................................................... 40
6.5.6 Escrow Control .............................................................................................................................. 40
6.5.7 IF10 Interface ................................................................................................................................ 40
6.6 BINARY ...................................................................................................................................................... 41
6.6.1 General Description ...................................................................................................................... 41
6.6.2 Pinout ............................................................................................................................................ 42
6.6.3 Inhibit Control ............................................................................................................................... 42
6.6.4 Busy Control .................................................................................................................................. 42
6.6.5 Low Power Mode .......................................................................................................................... 43
6.6.6 Escrow Control .............................................................................................................................. 43
6.6.7 IF9 Interface .................................................................................................................................. 43
6.7 SIO AND SI2 .............................................................................................................................................. 44
6.7.1 General Description ...................................................................................................................... 44
6.7.2 Pinout ............................................................................................................................................ 47
6.8 PULSE ....................................................................................................................................................... 48
6.8.1 General Description ...................................................................................................................... 48
6.8.2 Pinout ............................................................................................................................................ 48
6.8.3 Inhibit Control ............................................................................................................................... 49
6.8.4 Busy Control .................................................................................................................................. 49
6.8.5 Low Power Mode .......................................................................................................................... 49
6.8.6 Credit Hold Function ..................................................................................................................... 49
6.9 ESCROW CONTROL ...................................................................................................................................... 49
6.10 IF15 INTERFACE ..................................................................................................................................... 50
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7 ROUTINE MAINTENANCE ...................................................................................................................... 51
7.1 INTRODUCTION ........................................................................................................................................... 51
7.2 RECOMMENDED CLEANING INTERVALS ............................................................................................................ 51
7.3 RECOMMENDED BELT CHANGING INTERVALS .................................................................................................... 51
8 FIRST LEVEL SUPPORT ........................................................................................................................... 52
8.1 BEZEL/STATUS LED FLASH CODES .................................................................................................................. 52
8.2 CHECKING POWER AND COMMUNICATION CONNECTIONS ................................................................................... 53
8.3 PROGRAM CHECK PROCEDURE........................................................................................................................ 53
9 SECOND LEVEL SUPPORT ...................................................................................................................... 54
9.1 INTRODUCTION ........................................................................................................................................... 54
9.2 FAULT FINDING FLOW CHART ........................................................................................................................ 54
9.3 CLEANING THE NV10 ................................................................................................................................... 56
9.3.1 Belt cleaning ................................................................................................................................. 58
9.4 CHANGING THE DRIVE BELTS ......................................................................................................................... 59
9.5 RE-INITIALISATION OF THE SENSORS ................................................................................................................ 61
10 COMPLIANCES AND APPROVALS .......................................................................................................... 65
10.1 EC DECLARATION OF CONFORMITY ............................................................................................................ 65
11 APPENDIX ............................................................................................................................................. 67
11.1 CABLE DRAWINGS .................................................................................................................................. 67
11.1.1 CN214 ........................................................................................................................................... 67
11.1.2 CN174 ........................................................................................................................................... 68
11.1.3 CN392 ........................................................................................................................................... 70
11.2 SWITCHING TO PROGRAMMING MODE (SSP) .............................................................................................. 71
11.3 DES TRUSTED (SAFE) MODE .................................................................................................................... 72
11.3.1 Introduction .................................................................................................................................. 72
11.4 ESCROW CONTROL ................................................................................................................................. 74
11.5 ESCROW TIMING DIAGRAM ....................................................................................................................... 75
11.6 LOW POWER MODE TIMING DIAGRAM....................................................................................................... 77
11.7 ST PROCESSOR PCN ............................................................................................................................... 78
11.7.1 NV10USB+ ..................................................................................................................................... 78
11.8 FILE NAMING CONVENTION ...................................................................................................................... 80
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1 DOCUMENT INTRODUCTION
1.1 Related Documents
This document should be read together with the following:
For SSP:
Protocol Manual SSP (GA138) SSP Interface Protocol Specification for integration
SSP Implementation Guide (GA973) Information for programmers and integrators
For Software:
Software Manual GA02037 Software Guide
For other third party interface protocols please contact support@innovative-
technology.com.
1.2 Manual Amendments
Rev.
Date
Amendment Details
Issued by
1.0
20/10/2017
First Issue
DG
1.1
19/04/2018
Second Issue
AVM
1.3 Copyright
This manual set is Copyright © Innovative Technology Ltd. 2016. No part of this
publication may be reproduced in any form or by any means used to make any
derivative such as translation, transformation, or adaptation without permission from
Innovative Technology Ltd. The contents of this manual set may be subject to
change without prior notice.
1.4 Limited Warranty
Innovative Technology Ltd warrants each of its hardware products to be free from
defects in workmanship and materials under normal use and service for a period
commencing on the date of purchase from Innovative Technology Ltd or its
Authorized Reseller, and extending for the length of time stipulated by Innovative
Technology Ltd.
A list of Innovative Technology Ltd offices can be found on the ITL website. If the
product proves defective within the applicable warranty period, Innovative
Technology Ltd will repair or replace the product. Innovative Technology Ltd shall
have the sole discretion whether to repair or replace, and any replacement product
supplied may be new or reconditioned.
The foregoing warranties and remedies are exclusive and are in lieu of all other
warranties, expressed or implied, either in fact or by operation of law, statutory or
otherwise, including warranties of merchantability and fitness for a particular
purpose.
Innovative Technology Ltd shall not be liable under this warranty if it’s testing and
examination disclose that the alleged defect in the product does not exist or was
caused by the customer's or any third person's misuse, neglect, improper installation
or testing, unauthorized attempts to repair, or any other cause beyond the range of
the intended use. In no event will Innovative Technology Ltd be liable for any
damages, including loss of profits, cost of cover or other incidental, consequential or
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indirect damages arising out the installation, maintenance, use, performance, failure
or interruption of an Innovative Technology Ltd product, however caused.
1.5 Product Safety Information
Throughout this user manual, we may draw your attention to key safety points that
you should be aware of when using or maintaining the product.
These safety points will be highlighted in a box, like this:
Caution!
This is an example text.
This user manual and the information it contains is only applicable to the model
stated on the front cover, and must not be used with any other make or model.
1.6 Disclaimer
Innovative Technology Ltd is not responsible for any loss, harm, or damage caused
by the installation and use of this product. This does not affect your local statutory
rights. If in doubt please contact Innovative Technology for details of any changes.
Innovative Technology Ltd has a policy of continual product improvement. As a
result the products supplied may vary from the specification described here.
Innovative Technology Ltd does not accept liability for any errors or omissions
contained within this document. Innovative Technology Ltd shall not incur any
penalties arising out of the adherence to, interpretation of, or reliance on, this
standard.
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Safety Notice! Read before using this product!
Safety Notice - Warning. Ensure power is removed before allowing access to the inside of this product.
Ensure any static build up is discharged before allowing access to any part of this product or media
contained. Always earth this product/base plate in accordance with the manual.
For use only in or with complete equipment where the acceptability of the combination is determined by
UL LLC. When installed in an end-product, consideration must be given to the following:
The power supply terminals and/or connectors are: Not investigated for field wiring
The investigated Pollution Degree is: 2
The following end-product enclosures are required: Mechanical, Fire
Sicherheitshinweis Warnung: Es muss sichergestellt werden, dass das Gerät von der
Versorgungsspannung getrennt wird, bevor ein Eingriff in das Innere des Gerätes erfolgt. Es muss
sichergestellt werden, dass jegliche statische Aufladung des Gerätes entladen wird, bevor auf das Gerät
oder auf innerhalb des Gerätes befindliche Objekte zugegriffen wird. Die Erdung des Gerätes muss immer
gemäß Handbuch erfolgen.
Nur für die Verwendung in oder mit kompletter Ausstattung, dessen Eignung und Kombination von der UL
LLC ermittelt wurde. Bei der Installation in einem Endproduckt, muss folgendes berücksichtigt werden:
Die Spannungsversorgungsklemmen und/oder Verbinder sind: Feldverkabelung wurde nicht
untersucht
Der untersuchte Verschmutzungsgrad ist: 2
Folgende Anforderungen an die Gehäuse des Endproduktes sind gefordert: Mechanisch, Feuer
Aviso de seguridad: Asegúrese de que la alimentación está desconectada y de que toda la energía
estática es descargada antes de manipular este producto. Conecte a tierra la chapa base de la manera que
se indica en el manual.
Solo para uso con dispositivos con los cuales la compatibilidad ha sido certificada por UL LLC. Tras su
instalación en producto acabado, tener en cuenta lo siguiente:
Los conectores y terminales de alimentación son: No se ha investigado/especificado cableado
externo.
El grado de contaminación determinado es: 2
Los siguientes manuales/certificados de producto final son requeridos: Mecánico, Fuego
Avis de sécurité : Assurez-vous que l'alimentation est coupée et que toute l'énergie statique est
déchargé avant de manipuler ce produit. Connecter à la terre, la plaque de base à la manière indiquée
dans le manuel.
A utiliser Seulement avec les dispositifs dont la compatibilité a été certifiée par UL LLC. Après son
installation dans le produit fini, prendre en considération ce qui suit:-
Les connecteurs et les bornes d'alimentation sont : cela n’a pas été étudié/spécifié câblage
externe.
Le degré de contamination déterminé est: 2
Les manuels suivants / les certificats du produit final sont nécessaires : mécanique, incendie
Bezpečnostní upozornění. Před manipulací uvnitř tohoto produktu se ujistěte, že je produkt odpojen od
zdroje elektrického napětí. Ujistěte se, že jakýkoliv elektrostatický náboj byl vybit před manipulací s
jakoukoliv částí tohoto produktu nebo obsaženým médiem. Vždy uzemněte tento produkt/základovou
desku v souladu s návodem.
Pouze pro použití v nebo s kompletním vybavením, kde je přijatelnost kombinace určena UL LLC. Při
instalaci v konečném produktu je třeba zvážit nasledující:
Napájecí svorky a/nebo konektory: Nejsou sledované pro externí kabeláž
Sledovaný stupeň znečištění je: 2
Následující krytí konečného produktu jsou požadované: Mechanické, Protipožární
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2 PRODUCT INTRODUCTION
2.1 General Description
The NV10 USB/+ is a compact, stackerless banknote validator suitable for most applications.
Accepting over 100 different world currencies the NV10 USB/+ is a truly global product. A
field proven validator the unit supports industry standard protocols, is simple to integrate
and maintain.
The NV10 USB/+ is ideal for amusement and vending applications and comes with two bezel
width options depending on currency.
2.2 Key Features
Compact stackerless design
Proven field reliability
Future proof
One build standard for Global Applications
2.3 Typical Applications
Amusement
Vending
2.4 Component Overview
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2.5 Bezel Options
ITL
Part
Number
Description
Details
Pictures
PA00231
NV10 USB/+
Standard Bezel
(82mm)
http://www.innovative-
technology.com/de/shop/bezels/nv10-
standard-bezel-detail
PA00266
NV10 USB/+
Extended Bezel
http://www.innovative-
technology.com/de/shop/bezels/nv10-
extended-bezel-detail
PA00267
NV10 USB/+
66mm Width
Extended Bezel
http://www.innovative-
technology.com/shop/bezels/nv10-
66mm-width-extended-bezel-detail
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PA01174
NV10 USB/+
Rainbow Bezel
(82mm)
http://innovative-
technology.com/it/shop-
it/bezels/nv10-usb-rainbow-bezel-
detail
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3 TECHNICAL DATA
3.1 Dimensions
3.2 Weight
Validator 0.55 kg
3.3 Environmental Requirements
Environment
Minimum
Maximum
Temperature
+3°C / 37°F
+50°C / 122°F
Humidity
5%
95% Non-condensing
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3.4 Power Requirements
3.4.1 Supply Voltages
Supply Voltage
Minimum
Nominal
Maximum
Supply Voltage (V DC)
+10.8 VDC
+ 12 VDC
+13.2 VDC
Absolute limits (when fitted
with IF5 interface)
+ 18 VDC
---
48 VDC or 34 VAC
Supply Ripple Voltage
0 V
0 V
0.25 V @ 100 Hz
3.4.2 Power Supply Guidance
The NV10 USB/+ requires a stable 12 V DC / 3 A power supply. Please check the
power requirements of your host machine and other peripherals to dimension a
suitable power environment for your machine setup.
TDK Lambda manufactures suitable power supplies. Please see table below for
further details.
Power Supply Unit
Specification
RS Stock Code
Farnell Stock Code
TDK Lambda SWS50-12
+12 VDC / 4.3 A
466-5869
1184645
If the input voltage falls below 10.8 V the NV10 USB/+ may not operate correctly
(will reject notes). The front bezel lights will flash to indicate incorrect conditions.
It is recommended that the power supply used can supply at least 1.5 amperes.
3.5 Media Requirements
The NV10 USB/+ is capable of handling multiple denominations simultaneously, the
media that can be accepted includes but is not limited to:
- Polymer notes
- Windowed notes
The minimum and maximum dimension for media IN are as follows:
Note Sizes
Minimum
Maximum
Width
60 mm
82 mm
Length
115 mm
170 mm
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4 MECHANICAL INSTALLATION
4.1 Compatibility
4.1.1 Hardware Compatibility
4.1.1.1 Machine Mounting
The NV10 USB/+ may not be used as fitting replacement for the following products:
BV20
BV100
NV9
NV150
NV200
Innovative Technology Ltd. has a policy of continuous product improvement. Due to
design changes older model or product bezels (and cashboxes) may not be
compatible with the NV10 USB/+. However, new product deliveries always include a
bezel (and cashbox if equipped) that must be used.
Caution!
Only use bezel (and cashbox if
equipped) delivered with the
product!
4.1.1.2 Machine Interfacing
The NV10 USB/+ Validator is pin for pin compatible with the NV8 / NV9 / NV10
series validators, but NOT with earlier versions of the product (NV2 / NV5).
4.1.1.3 Power Supply
It is vital that the NV10 USB/+ is connected to a power supply being able to provide
the required power environment. A weak power supply causes malfunctioning of the
NV10 USB/+ such like note rejects or missing credits. If the NV10 USB/+ is used as
a fitting replacement for an older model or product we recommend to check the
power supply specifications of the machine. The power supply of the machine might
be designed for the older model or product but not suitable for the NV10 USB/+.
The NV10 USB/+ might have higher power consumption. Refer to 3.4 for full power
requirement details of the NV10 USB/+.
Caution!
A weak power supply causes
malfunctioning!
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4.1.2 Software Compatibility
4.1.2.1 Interface Protocols
When using the NV10 USB/+ as a fitting replacement for an older model or product
some events such like credits may be given earlier. This is due to improved firmware
routines and faster motors being used. This may cause missing events such like
credits in those host machines where timeouts are defined for the older model or
product. Please contact the machine manufacturer for full compatibility of the
NV10USB/+.
Caution!
Timing issues may cause missing
events such like credits!
4.1.2.2 Re-programming
For re-programming the NV10 USB/+ always use the latest version of Validator
Manager available for download on our website. Older versions may not support the
NV10 USB/+. For further details on Re-programming the NV10 USB/+ refer to
5.4.1.5
Caution!
Older versions of Validator
Manager may not support the
NV10!
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4.2 Bezel Removal
The bezel should be secured to the validator head
using screws if the NV10 USB/+ is being installed
and transported inside a host machine.
1.
Press the indicated button
2.
Pull the bezel downwards
WARNING!
Ensure bezel is secured to
validator
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3. Pull the bezel away from the
NV10 USB/+ frame
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4.3 Free Fall Cashbox Advice
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5 SOFTWARE INSTALLATION AND CONFIGURATION
5.1 Introduction
The NV10 USB/+ leaves the factory pre-programmed with the latest dataset and
firmware files. However, it is important to ensure your device is kept up to date with
the latest dataset and firmware. This section will give you a brief overview of the
various update possibilities with the NV10 USB/+. For detailed instructions please
refer to the relevant manual package supplied with the software or contact
5.2 Software Downloads
All software from Innovative Technology Ltd is free of charge and can be
downloaded from the website www.innovative-technology.com/support/secure-
download once registered and logged in. If you are not registered, please create an
account via the Create an account form. A confirmation email will be sent to the
registered email address once all contact details have been successfully submitted.
As of June 2016 the ASIIC chip used in the NV10 was made obsolete by the
manufacturer. As such a new board revision with a different processor was released.
This resulted in a different hardware revision and firmware version, please see
below:
The NV10 with ST chipset will have its own ‘validator type’ referenced in the dataset
name (see below in RED):
Previous NV10 EUR10650
NV10 with ST chipset - EUR10H50
Ensure the correct version of firmware is being used for the product.
5.3 Drivers
The ITL drivers allow you to connect any of our validators to a compatible Windows
device. If you are connecting via an IF17 then you will not need to follow this
process as they are signed Microsoft Drivers and should install automatically. If this
isn’t the case or your computer is disconnected from the network, there is a
standalone package included within the driver downloads.
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5.4 Dataset/Firmware Programming
5.4.1 Validator Manager
5.4.1.1 General Description
Validator Manager is a utility which allows the user to reprogram any of ITL’s
validators, hoppers as well as coin and note recycler. Please note that admin rights
are required during installation. The validator must be in SSP for the Validator
Manager to detect the device.
5.4.1.2 System Requirements
Windows 7 or above
.Net Framework 4
2015 C++ Redistributable
256mb ram
50mb hard disk free
ITL Drivers
Connected NV10 USB/+ with active
com port
5.4.1.3 Hardware Setup
Connect the power supply to the DA2/IF17. Connect the USB cable to the DA2/IF17
and to your computer or laptop. Connect the
Place setup drawing here, example below
5.4.1.4 Switching to Programming Mode (SSP)
Before programming via the Validator Manager the NV10 USB/+ needs to be
switched to its programming mode (SSP interface). Please refer to 11.2 for the
procedure for doing this.
5.4.1.5 Programming the device
Once you have switched the unit into SSP, open Validator Manager and click detect
devices. This will scan all active com ports for a unit, if your NV10 USB/+ fails to
connect please ensure the correct drivers are installed and the unit is in SSP.
Caution!
We have seen instances where one
of the dll’s (itdata1.dll) used in
Validator Manager are flagged as a
Trojan, this is a false positive and if
this happens you will need to add a
rule to your antivirus to allow the
file to run.
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By selecting the Program tab, you can reprogram the NV10 USB/+. To begin the
upload, click open file, then browse to the file location (usually Downloads) before
clicking OK.
Once the file has been selected its information will be populated and the Program
device tab will become active. Finally hit ‘Program Device’, the unit’s bezel will now
begin to flash signaling the update has begun.
Caution!
Interrupting the download process
can result in the unit entering a
non-functional state, once the
process has started it cannot be
halted.
When completed the unit will restart and a pop up box will appear saying Device
Programming Complete.
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innovative technology NV10 USB+ Technical Manual

Type
Technical Manual

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