Jayco 2016 ALANTE User manual

2016 ALANTE

0253835.2016

PRINTED ON RECYCLED PAPER

Generations of family fun.

CLASS A MOTORHOMES

ALANTE CLASS A MOTOR HOMES TABLE OF CONTENTS

I

WARNING: READ ALL INSTRUCTIONS IN THIS MANUAL AND COMPONENT

MANUFACTURER SUPPLIED INFORMATION BEFORE USING YOUR RV.

This manual has been provided by Jayco, Inc. for the sole purpose of providing

instructions concerning the operation and maintenance of this vehicle and its

components. Nothing in this manual creates any warranty, either expressed or

implied. The only warranty offered by Jayco, Inc. is as set forth in the limited

warranty applicable to this vehicle.

The owner’s failure to provide required service and/or maintenance could result in

the loss of warranty. The owner should review Jayco’s limited warranty and the

limited warranties that apply to specific components that are offered with this

vehicle.

Instructions are included in the manual for operating various components which

are optional on some vehicles or may not be available on your particular model.

“If so equipped” does not indicate or imply that the component(s) or

option(s) were at any time available, or can be retrofitted to your model. In

addition, the owner should refer to individual manufacturer’s operating instructions

contained in the owner’s packet.

TABLE OF CONTENTS ALANTE CLASS A MOTOR HOMES

II

Section 1: WARRANTY & SERVICE

About This Manual .............................................................................................. 1-1

Chassis Guide ..................................................................................................... 1-1

Customer Relations ............................................................................................. 1-4

Customer Responsibility ..................................................................................... 1-3

Dealer Responsibility .......................................................................................... 1-3

Jayco Customer First Emergency Roadside Assistance ..................................... 1-6

JayPlus™ Extended Service Contract ................................................................ 1-6

Jayco Travel Club ............................................................................................... 1-5

Manufacturing Process ....................................................................................... 1-3

Motorized Limited Warranty ................................................................................ 1-8

Motorized Rental Limited Warranty ................................................................... 1-13

A Notice To Jayco Dealers ................................................................................ 1-12

Obtaining Emergency Warranty Repair ............................................................... 1-6

Obtaining Service At Jayco ................................................................................. 1-7

Obtaining Service For Separately Warranted Items ............................................ 1-7

Replacement Parts .............................................................................................. 1-7

Reporting Safety Defects .................................................................................... 1-2

Safety Alerts ........................................................................................................ 1-1

Suggestions For Obtaining Service ..................................................................... 1-4

Update Your Contact Information ........................................................................ 1-5

Warranty Packet .................................................................................................. 1-1

Section 2: OCCUPANT SAFETY

Combination Carbon Monoxide/Propane Alarm .................................................. 2-4

Cold Weather Usage ........................................................................................... 2-8

Condensation ...................................................................................................... 2-8

Extended Dry Camping ....................................................................................... 2-7

Fire Extinguisher ................................................................................................. 2-1

Fire Safety ........................................................................................................... 2-1

Formaldehyde ..................................................................................................... 2-7

Other Fire Safety Information .............................................................................. 2-1

Secondary Means Of Escape ............................................................................. 2-1

Smoke Alarm....................................................................................................... 2-2

SECTION 3: PRE-TRAVEL INFORMATION

Exterior Compartments ....................................................................................... 3-1

Loading Your RV ................................................................................................. 3-1

Trailer Plug .......................................................................................................... 3-4

Using The Rear Hitch .......................................................................................... 3-2

Vehicle Labels ..................................................................................................... 3-1

Weighing Your Motor Home ................................................................................ 3-4

Weight Labels ..................................................................................................... 3-4

SECTION 4: VEHICLE OPERATION

Braking & Stopping ............................................................................................. 4-4

Changing A Tire .................................................................................................. 4-6

Child Safety Restraint Systems ........................................................................... 4-2

Climate Control System .................................................................................... 4-10

Driver & Front Passenger Seat ........................................................................... 4-2

Emergency Stopping ........................................................................................... 4-7

Emergency Towing ............................................................................................. 4-8

Entrance Door ..................................................................................................... 4-1

ALANTE CLASS A MOTOR HOMES TABLE OF CONTENTS

III

Front Axle Tire Alignment .................................................................................... 4-4

Instrument Panel.................................................................................................. 4-3

Keys/Locks .......................................................................................................... 4-1

Leveling Jacks ..................................................................................................... 4-8

Parking Brake ...................................................................................................... 4-4

Power Entry Door Step ........................................................................................ 4-1

Rear Vision Camera ............................................................................................ 4-3

Seat Belts ............................................................................................................ 4-2

Side View Power Mirrors ..................................................................................... 4-3

Tires ..................................................................................................................... 4-5

Wheel Bearings & Brakes .................................................................................... 4-7

Wheel Lugs/Wheel Liners .................................................................................... 4-7

SECTION 5: SLIDEOUT SYSTEMS

Operating the Slideout ......................................................................................... 5-1

Troubleshooting the Slideout ............................................................................... 5-2

SECTION 6: 50 AMP ELECTRICAL SYSTEM

120-volt Circuit Breakers ..................................................................................... 6-2

120-volt AC System – 30 AMP (If So Equipped) ................................................. 6-9

120-volt AC System – 50 AMP (If So Equipped) ............................................... 6-10

12-volt Battery Disconnect ................................................................................... 6-3

12-volt DC Outlet (If So Equipped) ...................................................................... 6-8

12-volt DC System ............................................................................................... 6-3

12-volt Fuse Panel ............................................................................................... 6-5

Approximate Electrical Load Ratings ................................................................... 6-8

Auxiliary Start System .......................................................................................... 6-3

Calculating Electrical Load ................................................................................ 6-12

Chassis Batteries ................................................................................................. 6-5

Command Center ................................................................................................ 6-2

Electrical System Maintenance ............................................................................ 6-1

Generator ............................................................................................................ 6-6

GFCI Receptacle Outlet ....................................................................................... 6-3

House Batteries ................................................................................................... 6-4

In Case Of An Electrical Fire ............................................................................... 6-1

Inverter ................................................................................................................ 6-8

Isolator Solenoid .................................................................................................. 6-5

Power Converter .................................................................................................. 6-2

Power Cord ........................................................................................................ 6-10

Replacing Light Bulbs .......................................................................................... 6-8

SECTION 7: FUEL & PROPANE SYSTEM

Calculating Propane Usage ................................................................................. 7-7

Cooking With Propane Gas ................................................................................. 7-8

Exhaust Gas Fumes ............................................................................................ 7-2

Fuel Economy ...................................................................................................... 7-2

Fuel Safety .......................................................................................................... 7-1

Propane Gas Container ....................................................................................... 7-5

Propane Gas System ........................................................................................... 7-3

Propane Leak Test .............................................................................................. 7-4

Propane Safety Procedures ................................................................................. 7-4

Traveling With Propane ....................................................................................... 7-9

Using The Propane System ................................................................................. 7-7

TABLE OF CONTENTS ALANTE CLASS A MOTOR HOMES

IV

SECTION 8: PLUMBING SYSTEM

12-volt Water Pump & Switch ............................................................................. 8-3

Bathroom Tub/Shower ...................................................................................... 8-10

Black & Grey Tank Drains ................................................................................. 8-17

Black Tank Flush (If So Equipped) .................................................................... 8-18

Black/Grey Water Holding Tanks ...................................................................... 8-16

Black/Grey Water System ................................................................................. 8-16

City Water Fill .................................................................................................... 8-12

City Water Tank Fill ........................................................................................... 8-13

Country Water Fill ............................................................................................. 8-13

Draining the Fresh Water System ..................................................................... 8-11

Faucets ............................................................................................................... 8-9

Fresh Water Holding Tank .................................................................................. 8-2

Fresh Water System ........................................................................................... 8-1

Hardware & Sink or Shower Fixtures ................................................................ 8-10

Monitor Panel ...................................................................................................... 8-1

Outside Shower ................................................................................................... 8-9

Plumbing System Maintenance ........................................................................... 8-1

Sanitization ....................................................................................................... 8-14

Toilet ................................................................................................................. 8-18

Utility Center ..................................................................................................... 8-12

Utility Center Normal Setting ............................................................................. 8-14

Water Heater ....................................................................................................... 8-3

Water Pressure Regulator (Customer Supplied) ................................................. 8-2

Water Purification System ................................................................................. 8-11

Winterization ..................................................................................................... 8-15

SECTION 9: HEATING & COOLING

Air Conditioner .................................................................................................... 9-1

Attic Fan .............................................................................................................. 9-1

Ducting & Return Air ........................................................................................... 9-1

Furnace ............................................................................................................... 9-1

Thermostat .......................................................................................................... 9-1

SECTION 10: APPLIANCES

BBQ Grill (If So Equipped) ................................................................................ 10-4

Cleaning Your Refrigerator ............................................................................... 10-1

Cooking With Propane ...................................................................................... 10-3

Cooktop (If So Equipped) .................................................................................. 10-4

In Case of Grease Fire ...................................................................................... 10-4

Kitchen Range & Oven (If So Equipped) ........................................................... 10-3

Microwave ......................................................................................................... 10-2

Refrigerator ....................................................................................................... 10-1

SECTION 11: ELECTRONICS

Satellite (If So Equipped) .................................................................................. 11-2

Television Power Supply ................................................................................... 11-1

Television Roof Antenna ................................................................................... 11-1

SECTION 12: INTERIOR

ABS Plastics ..................................................................................................... 12-5

Bed Storage ...................................................................................................... 12-3

Booth Dinette (If So Equipped) ......................................................................... 12-1

ALANTE CLASS A MOTOR HOMES TABLE OF CONTENTS

V

Cabinetry & Tables ............................................................................................ 12-4

Cab-Over Bunk Bed (If So Equipped) ................................................................ 12-2

Cleaning The Interior ......................................................................................... 12-1

Countertops ....................................................................................................... 12-5

Décor Items ....................................................................................................... 12-4

Flooring .............................................................................................................. 12-5

Free Standing Table & Chairs (If So Equipped) ................................................. 12-3

Furniture Upholstery .......................................................................................... 12-3

Hide-A-Bed (If So Equipped) ............................................................................. 12-1

Interior Wall Panel ............................................................................................. 12-5

J-Steel Sofa (If So Equipped) ............................................................................ 12-1

Pantry ................................................................................................................ 12-4

Privacy Drape Installation .................................................................................. 12-4

SECTION 13: EXTERIOR

Chassis Maintenance ........................................................................................ 13-4

Cleaning The Exterior ........................................................................................ 13-1

Exterior Roof & Sidewall Vents .......................................................................... 13-4

Frame ................................................................................................................ 13-4

Patio Awning ...................................................................................................... 13-1

Roof Ladder (If So Equipped) ............................................................................ 13-1

Sealants ............................................................................................................. 13-4

Windows ............................................................................................................ 13-4

SECTION 14: TRAVEL/CAMPING/STORAGE CHECKLISTS

Maintenance Checklist ....................................................................................... 14-4

Motor Home Storage ......................................................................................... 14-2

Ready to Leave Checklist .................................................................................. 14-1

RV Start-Up ....................................................................................................... 14-1

SECTION 15: ADDITIONAL INFORMATION

Featured Components Quick Reference Chart .................................................. 15-1

Change of Address/Ownership Form ................................................................. 15-2

TABLE OF CONTENTS ALANTE CLASS A MOTOR HOMES

VI

THIS PAGE IS INTENTIONALLY BLANK

JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE

1-1

Congratulations! Thank you for selecting a Jayco RV. We are excited to

welcome you to our growing RV family. Jayco is the largest privately held

manufacturer of recreation vehicles in the world. We are committed to being the

most respected name in RVs. We invite you to drop by our Visitors Center located

in Middlebury, Indiana. To book a group tour or check our scheduled factory tour

times (free admission, closed holidays) please call 1-800-RV-JAYCO.

ABOUT THIS MANUAL

This manual is a guide to the operation and maintenance of your RV. Jayco RVs

are available in several sizes and models, so accessories and components may

differ. Some equipment described in this manual may not apply to your RV. If you

find the components vary significantly from what is described, contact your dealer

to ensure you have the correct information. Nothing in this manual creates any

warranty, either expressed or implied, nor does it cover every possible detail of

equipment, standard or option, installed on or in your RV.

Information, illustrations and specifications in this manual reflect the most current

available at the time of publication approval, are subject to change and not

intended to indicate actual size.

WARRANTY PACKET

The Warranty Packet contains original equipment manufacturer (OEM) operator

manuals, warranty cards and/or registrations. It is important you complete and

mail the warranty cards and registrations within the prescribed time limits to avoid

loss of warranty coverage. This manual and the Warranty Packet should be

considered a permanent part of the RV. If the RV is sold, they should remain with

the RV for the next owner.

CHASSIS GUIDE

Throughout this manual, frequent reference is made to the vehicle’s Chassis

Guide.

The Chassis guide refers to the chassis manufacturer’s owner manual, warranty

cards and/or registrations. The chassis guide has pertinent information regarding

the transmission, tires, etc. consult the Chassis Guide for operating safety,

maintenance, servicing instructions and warranty coverage.

SAFETY ALERTS

Your safety, and the safety of others, is very important. To help you make

informed decisions, we have provided operating procedures and other information

on safety labels affixed to your RV and in this manual.

Please call your dealer or Jayco Customer Service if you are unsure how to

proceed. Always use the appropriate safety gear when servicing or maintaining

your RV.

This is the safety alert symbol. It is used to alert you to potential personal

injury hazards. Obey all safety messages that follow this symbol to avoid

possible injury or death.

SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES

1-2

REPORTING SAFETY DEFECTS

In the United States

If you believe that your RV has an alleged defect that could cause a crash or

cause injury or death, you should immediately inform the National Highway Traffic

Safety Administration (NHTSA) and Jayco.

If NHTSA receives similar complaints, it may open an investigation, and if it finds

that a safety defect exists in a group of vehicles it may order a recall and remedy

campaign. However, NHTSA cannot become involved in individual problems

between you, your dealer or Jayco. For additional information, please refer to the

NHTSA website at www.safercar.gov.

To contact NHTSA by phone:

Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888- 327-

4236 and a NHTSA representative will record your complaint information (TTY: 1-

800-424-9153 or 1-202-484-5238).

To contact NHTSA by mail:

Office of Defects Investigations/CRD

NVS-216

1200 New Jersey Ave SE

Washington, DC 20590

In Canada

If you believe your RV has an alleged safety defect, you should contact Transport

Canada and Jayco. Transport Canada prefers to be called instead of posted mail

or email as it enables their investigators to confirm that your information is correct,

and to answer your questions accurately. For additional information, please refer

to the Transport Canada website at www.tc.gc.ca.

To contact Transport Canada by phone:

Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region)

and ask to speak to a defect investigator.

DANGER

This indicates an imminently hazardous situation that, if not avoided, will

result in death or serious injury.

WARNING

This indicates a potentially hazardous situation that, if not avoided, will result

in death or serious injury.

CAUTION

This indicates a potentially hazardous situation that, if not avoided, will result

in minor or moderate injury.

CAUTION

This indicates a potentially hazardous situation which, if not avoided, may

result in property damage

JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE

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To contact Transport Canada by mail:

Road Safety and Motor Vehicle

Regulation Directorate

Transport Canada

Tower C, Place de Ville

330 Sparks Street

Ottawa, Ontario K1A 0N5

MANUFACTURING PROCESS

Jayco recreation vehicles are manufactured for use as temporary

living quarters for recreation, camping and travel uses, all as defined

by the bylaws of the Recreation Vehicle Industry Association (RVIA).

This recreation vehicle is not intended for use as a full-time

residence or for commercial use. Commercial use means using the

RV as a business asset such as a mobile office or using the RV for

lease or rental purposes.

Jayco reserves the right to discontinue or change specifications or design at any

time without notice and without incurring any obligation whatsoever. RV’s built for

sale in Canada may differ to conform to Canadian Codes.

CUSTOMER RESPONSIBILITY

It is important you read and understand the information in this manual and your

Warranty Packet using your RV.

Familiarize yourself with the applicable warranties. You are responsible for

ensuring the procedures for obtaining warranty repair are followed properly. It is

your responsibility and obligation to return your RV to your dealer for warranty

service repair.

As the owner of the RV, you are responsible for regular and proper maintenance

performed in accordance with this manual and the OEM manuals. Regular and

proper maintenance will help prevent conditions arising from neglect that are not

covered by warranty.

As with your other personal belongings, it is important to protect yourself and

others with insurance coverage. Your insurance agent can assist you in obtaining

the appropriate insurance coverage for personal liability, theft, collision, property

damage, etc.

DEALER RESPONSIBILITY

At the time of sale of the new RV, your dealer is expected to:

□ Deliver your RV in the best condition possible. Your RV must pass the

dealer’s pre-delivery inspection (PDI), including all systems tests.

□ Provide orientation of the RV, its systems, components and operation.

□ Request that you read all warranty information and explain any provision not

clearly understood.

□ Ensure you receive the Warranty Packet. Your dealer can assist you in

completing the OEM warranty cards or registrations, and locate any required

component model or serial numbers.

SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES

1-4

□ Complete and return the “Warranty Registration and Customer Delivery Form”

to Jayco within 10 days of delivery to activate the applicable warranty

coverage.

The Motorized Limited Warranty is activated only after Jayco receives a signed

and dated “Warranty Registration and Customer Delivery Form” from your dealer.

SUGGESTIONS FOR OBTAINING SERVICE

The independent dealers authorized to sell Jayco RVs are also there to provide

service after the sale. We work closely with them in an effort to keep you satisfied.

To help ensure your dealer provides the level of service you expect, here are

some suggestions we would like to make:

Contact your dealer at once… Do not wait until you are ready to use your RV.

Your dealer may not be able to service it immediately and/or the repair may

require parts be ordered. The dealer’s service department is busiest on Mondays,

Fridays and before the holidays.

Prepare for the appointment… If you are having warranty work performed, be

sure to have the right papers with you.

Take your warranty folder and have your vehicle information available. Not all the

work to be performed may be covered by the warranty; discuss additional charges

with the dealer’s service management.

Prepare a list… Provide your dealer with a written list of specific repairs needed.

It is important that you provide any vehicle repair history to the dealer’s service

manager. Keep a maintenance log of your RV service history. This can often

provide a clue to the current issue.

Be reasonable with your requests… If you leave a list with several items and

you need your RV returned back by a specific time, discuss the situation with the

dealer’s service management and list your items in order of priority. This may

include making a second appointment for work not completed or parts that the

dealer may need to order.

Don’t expect to look over the technician’s shoulder… Please do not be

offended if you are told you cannot watch the work being done. Some insurance

requirements forbid admission of customers to the service area.

Inspect the work performed… Finally, check out the service or repair job when

you pick up your RV. Notify the dealer’s service management immediately of any

dissatisfaction. If you cannot return your RV immediately for repair, make an

appointment as soon as possible.

Please be aware that all repair businesses require notification of any issues with

their repairs within a specified time limit. Make sure you are familiar with your

dealer or RV repair center’s repair policies.

CUSTOMER RELATIONS

Jayco has empowered its dealers to make warranty and repair decisions. If a

special circumstance occurs that requires information from Jayco, we have asked

your dealer’s service management to make the contact on your behalf. This is

why you should always talk to your dealer’s service management first.

When making contact with your dealer, please provide the following information:

• Your name, location and phone number.

• Your RV 17-digit vehicle identification number (VIN).

• Your date of purchase.

JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE

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• The name of your selling dealer.

o If different from above, the contact information for the RV repair facility

you are contacting Jayco to discuss.

• A detailed description of the concern.

• If applicable, the component description, serial number and model number.

Mailing address Shipping address

Jayco, Inc. Jayco, Inc.

Customer Service Customer Service

P.O. Box 460 100 Bontrager Drive

903 S. Main Street Bldg 42 Door 4220

Middlebury IN 46540 Middlebury IN 46540

Phone (toll-free) (800) 283-8267

Phone (local) (574) 825-0608

Fax (toll-free) (866) 709-9139

Brochure request info@Jayco.com

Parts email parts@Jayco.com

Service email service@Jayco.com

Website www.Jayco.com

An important note about alterations and warranties

Installations or alterations to the original equipment vehicle as distributed by Jayco

are not covered by the Motorized Limited Warranty. The special body company,

assembler, equipment installer or upfitter is solely responsible for warranties on

the body or equipment and any alterations (or any effect of the alterations) to any

of the parts, components, systems or assemblies installed by Jayco. Jayco is not

responsible for the safety or quality of design features, materials or workmanship

of any alterations by such suppliers.

UPDATE YOUR CONTACT INFORMATION

Help keep your contact information current so that, in the event of a recall or

customer notification letter, you are notified. Please copy and mail your completed

“Change of Address or Ownership, Stolen, Totaled or Destroyed” form to Jayco.

If you purchased your RV as “used,” include proof of ownership (i.e., a copy of

your bill of sale, insurance policy, etc.).

JAYCO TRAVEL CLUB

All owners of Jayco RVs are eligible for membership

in the Jayco Travel Club. The club promotes family

camping and the active use of your RV with others who

have similar interests in the RV lifestyle.

One “International Rally” is held each year in various locations around the United

States and Canada. In addition, the club offers a variety of local and regional

activities throughout the year.

By belonging to the Jayco Travel Club, you will find new ways to enjoy your RV

and make friends all across the country. For more information, please visit

www.Jaycorvclub.com or call 1-800-262-5178.

SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES

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JAYPLUS™ EXTENDED SERVICE CONTRACT

Don’t let unexpected repair costs keep you from traveling toward your dreams.

Protect yourself with a JayPlus™ Extended Service

Agreement. For more information, contact your dealer or

call 1-800-527-3426.

Your dealer can help you obtain a JayPlus™ insurance quote from GMAC

Insurance or call 1-877-484-2261 (Savings Code: GL 2A).

JAYCO CUSTOMER FIRST EMERGENCY ROADSIDE ASSISTANCE

Jayco has teamed up with Coach-Net to offer 24/7 motorist assistance. We are

offering this free of charge for the first year of ownership (certain restrictions

apply*). You may continue your emergency roadside assistance benefits in the

following years by contacting Coach-Net to discuss terms and rates for this

independently continued coverage.

For details on accessing your emergency roadside assistance benefits, please

refer to your Member Benefit Guide that is sent out 6-8 weeks after your

completed “Warranty Registration and Customer Delivery Form” is received by

Jayco, or contact Coach-Net (www.coach-net.com) at 1-877-801-0333.

*To qualify for coverage, your RV must be eligible as set forth under the terms of

the Motorized Limited Warranty.

OBTAINING EMERGENCY WARRANTY REPAIR

A roadside emergency can happen at any time, whether your RV is new or old. If

you are traveling, using the following guidelines can help get you back on the road

faster.

1. Call 1-800-RV-JAYCO or use our website dealer locator to find an authorized

Jayco dealer in your area. Contact them for an appointment; they will handle

all warranty repair billing and returned parts for you.

2. If you cannot locate an authorized Jayco dealer near you, ask the

campground staff for referrals or check the local telephone yellow pages. Or

contact Jayco Customer Service or your selling dealer for assistance in

locating a repair facility.

a. Contact the RV repair facility to discuss your situation and make an

appointment. Ask how their billing will be handled. They may choose to

bill Jayco directly; otherwise, you are expected to pay them.

b. Have the RV repair facility inspect your RV. Either they or you must call

Jayco Customer Service to discuss applicable warranty coverage prior

to

any repair work being performed.

c. Jayco Customer Service will issue an authorization number upon

warranty repair approval and advise if any original parts need to be

returned.

d. Once Jayco Customer Service has issued an authorization number, the

RV repair facility may begin actual repair to your RV.

e. Inspect the completed repair work thoroughly. If you are not satisfied,

communicate that immediately to the RV repair facility management.

Make sure you are satisfied with the repair before you pay or leave the

premises.

JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE

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f. For reimbursement, either you or the RV repair facility must send a copy

of your itemized repair bill and all requested return parts by UPS (regular

ground, freight pre-paid) within 60 days of the completed repair date.

To expedite processing your warranty claim, include your name, address, phone

number, RV 17-digit VIN and authorization number. If returning parts, include a

copy of your return freight bill.

Obtaining weekend or after business hours repair assistance

If an authorized Jayco dealer is not located nearby, contact your selling dealer for

assistance. If your dealer is closed, check with the campground staff or telephone

yellow pages for an RV repair facility.

Have the item repaired and contact Jayco Customer Service immediately the

following business day. Failure to contact Jayco Customer Service,

unauthorized or improper warranty repairs, or failure to return requested

original parts may result in loss of reimbursements and/or loss of warranty.

OBTAINING SERVICE FOR SEPARATELY WARRANTED ITEMS

Your selling dealer is responsible for servicing your RV before delivery, and has

an interest in your continued satisfaction. We recommend your dealer perform all

inspection, warranty and maintenance services. Some dealers may be authorized

service centers for those OEMs whose products are warranted separately and

excluded from the Motorized Limited Warranty.

OBTAINING SERVICE AT JAYCO

Should your RV be in need of service, and your dealer recommend that the repairs

be made at the Jayco Factory Service Center, your RV may be returned to us with

the following guidelines*:

• You or your dealer must make a confirmed appointment a minimum of 60

days prior to dropping off your RV at the Jayco Factory Service Center.

• The holding tanks must be emptied and rinsed. We have a dumping station

available for customer use.

• The propane system and all electrical systems must be shut down and turned

off. We are not responsible for discharged batteries or propane tanks.

• During the appropriate season, please ensure your RV is winterized.

• Unless prior approval has been obtained from the Jayco Factory Service

Center, all personal items must be removed from the area where you are

requesting service repair and the refrigerator emptied. We are not responsible

for loss of food items.

• You are responsible for all transportation costs. You may need to arrange for

alternative accommodations for some types of repairs. Please be prepared

accordingly.

*Jayco Customer Service occasionally utilizes local independent repair facilities.

Your RV may be referred to or repaired by one of these local repair facilities.

REPLACEMENT PARTS

Parts for Jayco RVs are distributed exclusively by authorized Jayco dealers. Jayco

does not sell parts retail direct or to non-authorized dealers. If an original part is

no longer available, Jayco will try to provide an appropriate substitute.

SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES

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MOTORIZED LIMITED WARRANTY

WHAT AND WHO IS COVERED

The Jayco warranty covers the “house portion” of this recreational vehicle

(“RV”), when used only for its intended purpose of recreational travel and

camping, for two (2) years, or the first twenty-four thousand (24,000) miles of use,

whichever occurs first. It covers RV’s that are sold in, and remain in, the United

States, U.S. Territories and Canada, only. The house portion means the living

area of the RV assembled by Jayco. The warranty period begins on the date that

the RV is delivered to the first retail purchaser by an independent, authorized

dealer of Jayco, or, if the dealer places the vehicle in service prior to retail sale, on

the date the RV is first placed in such service. In the event that a substantial

defect in material or workmanship, attributable to Jayco, is found to exist during

the warranty period, it will be repaired or replaced, at Jayco’s option, without

charge to the RV owner, in accordance with the terms, conditions and limitations

of this limited warranty.

This limited warranty applies to the first consumer purchaser only. All

rights and limitations within this warranty are applicable to the original owner of the

RV only. Jayco’s limited warranty only covers substantial defects in materials,

components, or parts of the RV attributable to Jayco. It does not replace, modify,

or apply to the warranties provided by the manufacturers that supply the products

used by Jayco to assemble the RV, like the chassis. You may contact an

independent, authorized dealer for details.

Jayco’s obligation to repair or replace defective materials or workmanship

is the sole obligation of Jayco under this limited warranty. Jayco reserves the right

to use new or remanufactured parts of similar quality to complete any work, and to

make parts and design changes from time to time without notice to anyone. Jayco

reserves the right to make changes in the design or material of its products without

incurring any obligation to incorporate such changes in any product previously

manufactured. Jayco makes no warranty as to the future performance of this RV,

and this limited warranty is not intended to extend to the future performance of this

RV, or any of its materials, components or parts. In addition, the RV owner’s

obligation to notify Jayco, or one of its independent, authorized dealers, of a

claimed defect does not modify any obligation placed on the RV owner to contact

Jayco directly when attempting to pursue remedies under state or federal law.

LIMITATIONS, EXCLUSIONS AND DISCLAIMER OF IMPLIED WARRANTIES

ANY IMPLIED WARRANTY THAT IS FOUND TO ARISE BY WAY OF

STATE OR FEDERAL LAW, INCLUDING ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS, IS LIMITED

IN DURATION TO THE DURATION SET FORTH IN THIS LIMITED WARRANTY

AND IS LIMITED IN SCOPE OF COVERAGE TO THE SCOPE OF COVERAGE

OF THIS LIMITED WARRANTY.

Jayco makes no warranty of any nature beyond that contained in this limited

warranty. Jayco does not authorize any person to create any other obligation or

liability for it regarding this RV, and Jayco is not responsible for any

representation, promise or warranty made by any dealer or other person beyond

what is expressly stated in this limited warranty, and no one has the authority to

enlarge, amend or modify this limited warranty. Any selling or servicing dealer is

not Jayco’s agent, but an independent entity.

JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE

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JAYCO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR

CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM BREACH OF THIS

LIMITED WARRANTY OR ANY IMPLIED WARRANTY. THIS EXCLUSION OF

CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE INDEPENDENT

OF ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY WARRANTY, AND

THIS EXCLUSION SHALL SURVIVE ANY DETERMINATION THAT THIS

LIMITED WARRANTY OR ANY IMPLIED WARRANTY HAS FAILED OF ITS

ESSENTIAL PURPOSE.

Some states do not allow limitations on how long an implied warranty

lasts, or the exclusion or limitation of incidental or consequential damages, so the

above limitations or exclusions may not apply to you.

HOW TO GET SERVICE

To obtain warranty service the owner must do all of the following:

1. Notify an independent, authorized dealer of Jayco, or Jayco, of the substantial

defect in material or workmanship attributable to Jayco, within the warranty

coverage period designated above;

2. Provide the notification mentioned in (1), above, within ten (10) days of when the

owner discovered, or should have discovered, the substantial defect in material or

workmanship attributable to Jayco;

3. Promptly schedule an appointment with and take the RV to an independent,

authorized dealer of Jayco, or Jayco, for repairs; and

4. Pay any freight or transportation costs, import duties, fees and all incidental

expenses associated with obtaining warranty service.

For warranty service simply contact one of Jayco’s independent, authorized

service centers for an appointment and then deliver your RV to the service center

on the specified appointment date. If you need assistance you may contact Jayco,

at 903 S. Main Street, P.O. Box 460, Middlebury, Indiana 46540, Attn: Customer

Service, (574) 825-5861, (800) 283-8267 or www.jayco.com

.

NOTE: Jayco does not control the scheduling of service work at the

independent, authorized dealerships. You

may encounter some delay in scheduling or completion of work. Also, you must

notify the selling dealer at time of delivery to have work performed on any defect

that occurred at the factory during manufacture at no cost to you as provided by

this limited warranty. (See below under WHAT IS NOT COVERED).

If two (2) or more service attempts have been made to correct any

covered defect that you believe impairs the value, use or safety of the RV, or if it

has taken longer than thirty (30) days for those types of repairs to be completed,

you must, to the extent permitted by law, notify Jayco directly, in writing, at the

above address, of the unsuccessful repair(s) of the alleged defect(s) so that Jayco

can become directly involved in making sure that you are provided service

pursuant to the terms of this limited warranty.

WHAT IS NOT COVERED

By way of example only, this limited warranty does not cover any of the

following: defects in materials, components or parts of the RV not attributable to

Jayco; items that are added or changed after the RV leaves the possession of

Jayco; additional equipment or accessories installed at any dealership, or other

place of business, or by any other party, other than Jayco; any RV used for rental

or other commercial purposes (Note: It shall be concluded that the RV has been

used for commercial and/or business purposes if the RV owner or user files a tax

form claiming any business or commercial tax benefit related to the RV, or if the

SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES

1-10

RV is purchased, registered or titled in a business name); any RV sold or used

outside the United States, U.S. Territories or Canada; any RV not used solely for

recreational travel and camping; any RV purchased through auction or wholesale;

any RV purchased from a dealer that is not an authorized dealer of Jayco; normal

wear, tear or usage, such as tears, punctures, soiling, mildew, fading, or

discoloration of exterior plastic or fiberglass, or soft goods, such as upholstery,

drapes, carpet, vinyl, screens, cushions, mattresses and fabrics; the effects of

condensation or moisture from condensation inside the RV or failure to provide

adequate ventilation; mold or any damage caused by mold to the inside or outside

of the RV; imperfections that do not affect the suitability of the RV for its intended

purpose of recreational use or items that are working as designed but that you are

unhappy with; problems, including water leaks, related to misuse, mishandling,

neglect or abuse, including failure to maintain the RV in accordance with the

owner’s manual, or other routine maintenance such as inspections, lubricating,

adjustments, tightening of screws and fittings, tightening of lug nuts, sealing,

rotating tires; damage due to accident, whether or not foreseeable, including any

acts of weather or damage or corrosion due to the environment, theft, vandalism,

fire, or other intervening acts not attributable to Jayco; service items such as

windshield wiper blades, lubricants, fluids, filters, etc.; damage resulting from tire

wear or tire failure; defacing, scratches, dents, chips on any surface or fabric of

the RV; damage caused by off road use, overloading the RV or alteration of the

RV, or any of its components or parts; wheel alignment or adjustments to axles

when caused by improper maintenance, loading or damage from road hazards,

including off road travel, wheel damage or balancing or damage from tire failures.

Also, any costs associated with obtaining service, including by way of example,

travel costs, are specifically excluded from the coverage of this warranty.

In addition, this limited warranty does not cover any material, component

or part of the RV that is warranted by another entity, including, by way of example,

the automotive chassis and power train, steering, handling, braking, wheel

balance, muffler, tires, tubes, batteries, gauges, generator, hydraulic jacks,

inverter, converter, microwave, television, DVD/CD player, radio, speakers,

television, refrigerator, range, hot water heater, water pump, stove, carbon

monoxide detector, smoke detector, propane detector, furnace or any air

conditioner. (Note: The written warranty provided by the manufacturer of the

component part is the direct responsibility of that manufacturer).

Defects and/or damage to interior and exterior surfaces, trim, upholstery

and other appearance items may occur at the factory. These items are usually

detected and corrected at the factory or by the selling dealer prior to delivery to the

retail customer. You must inspect your RV for this type of damage when you take

delivery. If you find any such defect or damage you must notify the selling dealer

at time of delivery to have these items covered by this limited warranty and to

have work performed on the items at no cost to you as provided by this limited

warranty.

EVENTS DISCHARGING JAYCO FROM OBLIGATION UNDER WARRANTY

Certain things completely discharge Jayco from any obligation under this

warranty and void it. By way of example, the following shall discharge Jayco from

any express or implied warranty obligation to repair or replace any defect that

results from: any rental or other commercial use or purchase of the RV (as defined

in this warranty), any RV sold outside of, or used outside of, the United States,

U.S. Territories or Canada, through an auction or wholesale or by a non-

authorized dealer, any defect in a separately manufactured component part,

JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE

1-11

owner neglect or failure to provide routine maintenance (See Owner’s Manual),

unauthorized alteration, off road use, collision or accident, whether or not

foreseeable, including any acts of weather or damage or corrosion due to the

environment, theft, vandalism, fire, explosions, overloading in excess of weight

ratings, and tampering with any portion of the RV, or any use of the RV as a semi-

permanent or permanent home.

LEGAL REMEDIES

Any action to enforce any portion of this limited warranty, or any implied

warranty, shall be commenced within six (6) months after expiration of the

warranty coverage period designated above. Any performance of repairs shall not

suspend this limitation period from expiring. Any performance of repairs after the

warranty coverage period has expired, or performance of repairs regarding

anything excluded from coverage under this limited warranty shall be considered

“good will” repairs, and they will not alter the express terms of this limited

warranty, or extend the warranty coverage period or this limitation period. In

addition, this warranty is not intended to extend to future performance, and nothing

in this warranty, or any action of Jayco, or any agent of Jayco, shall be interpreted

as an extension of the warranty period or this limitation period. Some states do not

allow a reduction in the statute of limitations, so this reduction may not apply to

you.

WARRANTY REGISTRATIONS

Your warranty registration records should be completed and delivered to

the manufacturers of component parts. The selling dealership will assist you in

completing and submitting a delayed warranty start form for your chassis, which is

included in your chassis paperwork, and in filling out the Jayco product warranty

registration form. That form must be returned to Jayco within ten (10) days of your

taking delivery of the RV. Your Jayco warranty will not be registered unless this

warranty registration is completed and received by Jayco. Failure to file this

warranty registration with Jayco will not affect your rights under this limited

warranty as long as you can present proof of purchase, but it can cause delays in

obtaining the benefits of this limited warranty, and it may inhibit any servicing

facility’s ability to provide proper repairs and/or part replacement.

CARE AND MAINTENANCE

It is the owner’s responsibility to perform proper care and maintenance of

the RV, and to assure correct load distribution. For details regarding this, please

see your Jayco owner’s manual and the owner’s manuals of the chassis

manufacturer and other component part manufacturers. These outline various

care and maintenance that is required to maintain your RV. Please review all

manuals supplied with your RV, and contact your selling dealership or supplier of

the component part if you have questions. Note: Failure to maintain the RV as

noted in those manuals voids this limited warranty, and any damage to the RV as

a result of your failure to perform such care, is not covered by this limited

warranty.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY

ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

JAYCO, INC.

903 S. Main Street * P.O. Box 460 * Middlebury, IN 46540

Telephone: 574-825-5861 or 800-283-8267

SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES

1-12

NOTICE TO JAYCO DEALERS

Pages 8-11 of this Owner’s Manual contains the warranty that applies to this RV.

However, if the Jayco dealer decides to use this RV for rental purposes, then the

warranty contained in pages 8-10 will not apply to this RV. The rental warranty,

located on pages 12-14, applies in that situation.

If, on the other hand, the Jayco dealer sells this RV to a retail customer then the

rental warranty would not be applicable. The rental warranty does not apply to

retail consumers.

Jayco’s rental program is applicable to the following product lines:

• Redhawk

• Greyhawk

• Melbourne

• Seneca

• Precept

• Alante

If you have any questions regarding this, please contact Jayco Customer Service

at (800) 283-8267 or (574) 825-0608.

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