Jayco 2016 ALANTE User manual

Category
Motorhomes
Type
User manual

This manual is also suitable for

2016 ALANTE
0253835.2016
PRINTED ON RECYCLED PAPER
Generations of family fun.
CLASS A MOTORHOMES
ALANTE CLASS A MOTOR HOMES TABLE OF CONTENTS
I
WARNING: READ ALL INSTRUCTIONS IN THIS MANUAL AND COMPONENT
MANUFACTURER SUPPLIED INFORMATION BEFORE USING YOUR RV.
This manual has been provided by Jayco, Inc. for the sole purpose of providing
instructions concerning the operation and maintenance of this vehicle and its
components. Nothing in this manual creates any warranty, either expressed or
implied. The only warranty offered by Jayco, Inc. is as set forth in the limited
warranty applicable to this vehicle.
The owner’s failure to provide required service and/or maintenance could result in
the loss of warranty. The owner should review Jayco’s limited warranty and the
limited warranties that apply to specific components that are offered with this
vehicle.
Instructions are included in the manual for operating various components which
are optional on some vehicles or may not be available on your particular model.
“If so equipped” does not indicate or imply that the component(s) or
option(s) were at any time available, or can be retrofitted to your model. In
addition, the owner should refer to individual manufacturer’s operating instructions
contained in the owner’s packet.
TABLE OF CONTENTS ALANTE CLASS A MOTOR HOMES
II
Section 1: WARRANTY & SERVICE
About This Manual .............................................................................................. 1-1
Chassis Guide ..................................................................................................... 1-1
Customer Relations ............................................................................................. 1-4
Customer Responsibility ..................................................................................... 1-3
Dealer Responsibility .......................................................................................... 1-3
Jayco Customer First Emergency Roadside Assistance ..................................... 1-6
JayPlus™ Extended Service Contract ................................................................ 1-6
Jayco Travel Club ............................................................................................... 1-5
Manufacturing Process ....................................................................................... 1-3
Motorized Limited Warranty ................................................................................ 1-8
Motorized Rental Limited Warranty ................................................................... 1-13
A Notice To Jayco Dealers ................................................................................ 1-12
Obtaining Emergency Warranty Repair ............................................................... 1-6
Obtaining Service At Jayco ................................................................................. 1-7
Obtaining Service For Separately Warranted Items ............................................ 1-7
Replacement Parts .............................................................................................. 1-7
Reporting Safety Defects .................................................................................... 1-2
Safety Alerts ........................................................................................................ 1-1
Suggestions For Obtaining Service ..................................................................... 1-4
Update Your Contact Information ........................................................................ 1-5
Warranty Packet .................................................................................................. 1-1
Section 2: OCCUPANT SAFETY
Combination Carbon Monoxide/Propane Alarm .................................................. 2-4
Cold Weather Usage ........................................................................................... 2-8
Condensation ...................................................................................................... 2-8
Extended Dry Camping ....................................................................................... 2-7
Fire Extinguisher ................................................................................................. 2-1
Fire Safety ........................................................................................................... 2-1
Formaldehyde ..................................................................................................... 2-7
Other Fire Safety Information .............................................................................. 2-1
Secondary Means Of Escape ............................................................................. 2-1
Smoke Alarm....................................................................................................... 2-2
SECTION 3: PRE-TRAVEL INFORMATION
Exterior Compartments ....................................................................................... 3-1
Loading Your RV ................................................................................................. 3-1
Trailer Plug .......................................................................................................... 3-4
Using The Rear Hitch .......................................................................................... 3-2
Vehicle Labels ..................................................................................................... 3-1
Weighing Your Motor Home ................................................................................ 3-4
Weight Labels ..................................................................................................... 3-4
SECTION 4: VEHICLE OPERATION
Braking & Stopping ............................................................................................. 4-4
Changing A Tire .................................................................................................. 4-6
Child Safety Restraint Systems ........................................................................... 4-2
Climate Control System .................................................................................... 4-10
Driver & Front Passenger Seat ........................................................................... 4-2
Emergency Stopping ........................................................................................... 4-7
Emergency Towing ............................................................................................. 4-8
Entrance Door ..................................................................................................... 4-1
ALANTE CLASS A MOTOR HOMES TABLE OF CONTENTS
III
Front Axle Tire Alignment .................................................................................... 4-4
Instrument Panel.................................................................................................. 4-3
Keys/Locks .......................................................................................................... 4-1
Leveling Jacks ..................................................................................................... 4-8
Parking Brake ...................................................................................................... 4-4
Power Entry Door Step ........................................................................................ 4-1
Rear Vision Camera ............................................................................................ 4-3
Seat Belts ............................................................................................................ 4-2
Side View Power Mirrors ..................................................................................... 4-3
Tires ..................................................................................................................... 4-5
Wheel Bearings & Brakes .................................................................................... 4-7
Wheel Lugs/Wheel Liners .................................................................................... 4-7
SECTION 5: SLIDEOUT SYSTEMS
Operating the Slideout ......................................................................................... 5-1
Troubleshooting the Slideout ............................................................................... 5-2
SECTION 6: 50 AMP ELECTRICAL SYSTEM
120-volt Circuit Breakers ..................................................................................... 6-2
120-volt AC System30 AMP (If So Equipped) ................................................. 6-9
120-volt AC System 50 AMP (If So Equipped) ............................................... 6-10
12-volt Battery Disconnect ................................................................................... 6-3
12-volt DC Outlet (If So Equipped) ...................................................................... 6-8
12-volt DC System ............................................................................................... 6-3
12-volt Fuse Panel ............................................................................................... 6-5
Approximate Electrical Load Ratings ................................................................... 6-8
Auxiliary Start System .......................................................................................... 6-3
Calculating Electrical Load ................................................................................ 6-12
Chassis Batteries ................................................................................................. 6-5
Command Center ................................................................................................ 6-2
Electrical System Maintenance ............................................................................ 6-1
Generator ............................................................................................................ 6-6
GFCI Receptacle Outlet ....................................................................................... 6-3
House Batteries ................................................................................................... 6-4
In Case Of An Electrical Fire ............................................................................... 6-1
Inverter ................................................................................................................ 6-8
Isolator Solenoid .................................................................................................. 6-5
Power Converter .................................................................................................. 6-2
Power Cord ........................................................................................................ 6-10
Replacing Light Bulbs .......................................................................................... 6-8
SECTION 7: FUEL & PROPANE SYSTEM
Calculating Propane Usage ................................................................................. 7-7
Cooking With Propane Gas ................................................................................. 7-8
Exhaust Gas Fumes ............................................................................................ 7-2
Fuel Economy ...................................................................................................... 7-2
Fuel Safety .......................................................................................................... 7-1
Propane Gas Container ....................................................................................... 7-5
Propane Gas System ........................................................................................... 7-3
Propane Leak Test .............................................................................................. 7-4
Propane Safety Procedures ................................................................................. 7-4
Traveling With Propane ....................................................................................... 7-9
Using The Propane System ................................................................................. 7-7
TABLE OF CONTENTS ALANTE CLASS A MOTOR HOMES
IV
SECTION 8: PLUMBING SYSTEM
12-volt Water Pump & Switch ............................................................................. 8-3
Bathroom Tub/Shower ...................................................................................... 8-10
Black & Grey Tank Drains ................................................................................. 8-17
Black Tank Flush (If So Equipped) .................................................................... 8-18
Black/Grey Water Holding Tanks ...................................................................... 8-16
Black/Grey Water System ................................................................................. 8-16
City Water Fill .................................................................................................... 8-12
City Water Tank Fill ........................................................................................... 8-13
Country Water Fill ............................................................................................. 8-13
Draining the Fresh Water System ..................................................................... 8-11
Faucets ............................................................................................................... 8-9
Fresh Water Holding Tank .................................................................................. 8-2
Fresh Water System ........................................................................................... 8-1
Hardware & Sink or Shower Fixtures ................................................................ 8-10
Monitor Panel ...................................................................................................... 8-1
Outside Shower ................................................................................................... 8-9
Plumbing System Maintenance ........................................................................... 8-1
Sanitization ....................................................................................................... 8-14
Toilet ................................................................................................................. 8-18
Utility Center ..................................................................................................... 8-12
Utility Center Normal Setting ............................................................................. 8-14
Water Heater ....................................................................................................... 8-3
Water Pressure Regulator (Customer Supplied) ................................................. 8-2
Water Purification System ................................................................................. 8-11
Winterization ..................................................................................................... 8-15
SECTION 9: HEATING & COOLING
Air Conditioner .................................................................................................... 9-1
Attic Fan .............................................................................................................. 9-1
Ducting & Return Air ........................................................................................... 9-1
Furnace ............................................................................................................... 9-1
Thermostat .......................................................................................................... 9-1
SECTION 10: APPLIANCES
BBQ Grill (If So Equipped) ................................................................................ 10-4
Cleaning Your Refrigerator ............................................................................... 10-1
Cooking With Propane ...................................................................................... 10-3
Cooktop (If So Equipped) .................................................................................. 10-4
In Case of Grease Fire ...................................................................................... 10-4
Kitchen Range & Oven (If So Equipped) ........................................................... 10-3
Microwave ......................................................................................................... 10-2
Refrigerator ....................................................................................................... 10-1
SECTION 11: ELECTRONICS
Satellite (If So Equipped) .................................................................................. 11-2
Television Power Supply ................................................................................... 11-1
Television Roof Antenna ................................................................................... 11-1
SECTION 12: INTERIOR
ABS Plastics ..................................................................................................... 12-5
Bed Storage ...................................................................................................... 12-3
Booth Dinette (If So Equipped) ......................................................................... 12-1
ALANTE CLASS A MOTOR HOMES TABLE OF CONTENTS
V
Cabinetry & Tables ............................................................................................ 12-4
Cab-Over Bunk Bed (If So Equipped) ................................................................ 12-2
Cleaning The Interior ......................................................................................... 12-1
Countertops ....................................................................................................... 12-5
Décor Items ....................................................................................................... 12-4
Flooring .............................................................................................................. 12-5
Free Standing Table & Chairs (If So Equipped) ................................................. 12-3
Furniture Upholstery .......................................................................................... 12-3
Hide-A-Bed (If So Equipped) ............................................................................. 12-1
Interior Wall Panel ............................................................................................. 12-5
J-Steel Sofa (If So Equipped) ............................................................................ 12-1
Pantry ................................................................................................................ 12-4
Privacy Drape Installation .................................................................................. 12-4
SECTION 13: EXTERIOR
Chassis Maintenance ........................................................................................ 13-4
Cleaning The Exterior ........................................................................................ 13-1
Exterior Roof & Sidewall Vents .......................................................................... 13-4
Frame ................................................................................................................ 13-4
Patio Awning ...................................................................................................... 13-1
Roof Ladder (If So Equipped) ............................................................................ 13-1
Sealants ............................................................................................................. 13-4
Windows ............................................................................................................ 13-4
SECTION 14: TRAVEL/CAMPING/STORAGE CHECKLISTS
Maintenance Checklist ....................................................................................... 14-4
Motor Home Storage ......................................................................................... 14-2
Ready to Leave Checklist .................................................................................. 14-1
RV Start-Up ....................................................................................................... 14-1
SECTION 15: ADDITIONAL INFORMATION
Featured Components Quick Reference Chart .................................................. 15-1
Change of Address/Ownership Form ................................................................. 15-2
TABLE OF CONTENTS ALANTE CLASS A MOTOR HOMES
VI
THIS PAGE IS INTENTIONALLY BLANK
JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE
1-1
Congratulations! Thank you for selecting a Jayco RV. We are excited to
welcome you to our growing RV family. Jayco is the largest privately held
manufacturer of recreation vehicles in the world. We are committed to being the
most respected name in RVs. We invite you to drop by our Visitors Center located
in Middlebury, Indiana. To book a group tour or check our scheduled factory tour
times (free admission, closed holidays) please call 1-800-RV-JAYCO.
ABOUT THIS MANUAL
This manual is a guide to the operation and maintenance of your RV. Jayco RVs
are available in several sizes and models, so accessories and components may
differ. Some equipment described in this manual may not apply to your RV. If you
find the components vary significantly from what is described, contact your dealer
to ensure you have the correct information. Nothing in this manual creates any
warranty, either expressed or implied, nor does it cover every possible detail of
equipment, standard or option, installed on or in your RV.
Information, illustrations and specifications in this manual reflect the most current
available at the time of publication approval, are subject to change and not
intended to indicate actual size.
WARRANTY PACKET
The Warranty Packet contains original equipment manufacturer (OEM) operator
manuals, warranty cards and/or registrations. It is important you complete and
mail the warranty cards and registrations within the prescribed time limits to avoid
loss of warranty coverage. This manual and the Warranty Packet should be
considered a permanent part of the RV. If the RV is sold, they should remain with
the RV for the next owner.
CHASSIS GUIDE
Throughout this manual, frequent reference is made to the vehicle’s Chassis
Guide.
The Chassis guide refers to the chassis manufacturer’s owner manual, warranty
cards and/or registrations. The chassis guide has pertinent information regarding
the transmission, tires, etc. consult the Chassis Guide for operating safety,
maintenance, servicing instructions and warranty coverage.
SAFETY ALERTS
Your safety, and the safety of others, is very important. To help you make
informed decisions, we have provided operating procedures and other information
on safety labels affixed to your RV and in this manual.
Please call your dealer or Jayco Customer Service if you are unsure how to
proceed. Always use the appropriate safety gear when servicing or maintaining
your RV.
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.
SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES
1-2
REPORTING SAFETY DEFECTS
In the United States
If you believe that your RV has an alleged defect that could cause a crash or
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) and Jayco.
If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of vehicles it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer or Jayco. For additional information, please refer to the
NHTSA website at www.safercar.gov.
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888- 327-
4236 and a NHTSA representative will record your complaint information (TTY: 1-
800-424-9153 or 1-202-484-5238).
To contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Washington, DC 20590
In Canada
If you believe your RV has an alleged safety defect, you should contact Transport
Canada and Jayco. Transport Canada prefers to be called instead of posted mail
or email as it enables their investigators to confirm that your information is correct,
and to answer your questions accurately. For additional information, please refer
to the Transport Canada website at www.tc.gc.ca.
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region)
and ask to speak to a defect investigator.
DANGER
This indicates an imminently hazardous situation that, if not avoided, will
result in death or serious injury.
WARNING
This indicates a potentially hazardous situation that, if not avoided, will result
in death or serious injury.
CAUTION
This indicates a potentially hazardous situation that, if not avoided, will result
in minor or moderate injury.
CAUTION
This indicates a potentially hazardous situation which, if not avoided, may
result in property damage
JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE
1-3
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
MANUFACTURING PROCESS
Jayco recreation vehicles are manufactured for use as temporary
living quarters for recreation, camping and travel uses, all as defined
by the bylaws of the Recreation Vehicle Industry Association (RVIA).
This recreation vehicle is not intended for use as a full-time
residence or for commercial use. Commercial use means using the
RV as a business asset such as a mobile office or using the RV for
lease or rental purposes.
Jayco reserves the right to discontinue or change specifications or design at any
time without notice and without incurring any obligation whatsoever. RV’s built for
sale in Canada may differ to conform to Canadian Codes.
CUSTOMER RESPONSIBILITY
It is important you read and understand the information in this manual and your
Warranty Packet using your RV.
Familiarize yourself with the applicable warranties. You are responsible for
ensuring the procedures for obtaining warranty repair are followed properly. It is
your responsibility and obligation to return your RV to your dealer for warranty
service repair.
As the owner of the RV, you are responsible for regular and proper maintenance
performed in accordance with this manual and the OEM manuals. Regular and
proper maintenance will help prevent conditions arising from neglect that are not
covered by warranty.
As with your other personal belongings, it is important to protect yourself and
others with insurance coverage. Your insurance agent can assist you in obtaining
the appropriate insurance coverage for personal liability, theft, collision, property
damage, etc.
DEALER RESPONSIBILITY
At the time of sale of the new RV, your dealer is expected to:
Deliver your RV in the best condition possible. Your RV must pass the
dealer’s pre-delivery inspection (PDI), including all systems tests.
Provide orientation of the RV, its systems, components and operation.
Request that you read all warranty information and explain any provision not
clearly understood.
Ensure you receive the Warranty Packet. Your dealer can assist you in
completing the OEM warranty cards or registrations, and locate any required
component model or serial numbers.
SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES
1-4
Complete and return the “Warranty Registration and Customer Delivery Form”
to Jayco within 10 days of delivery to activate the applicable warranty
coverage.
The Motorized Limited Warranty is activated only after Jayco receives a signed
and dated “Warranty Registration and Customer Delivery Form” from your dealer.
SUGGESTIONS FOR OBTAINING SERVICE
The independent dealers authorized to sell Jayco RVs are also there to provide
service after the sale. We work closely with them in an effort to keep you satisfied.
To help ensure your dealer provides the level of service you expect, here are
some suggestions we would like to make:
Contact your dealer at once… Do not wait until you are ready to use your RV.
Your dealer may not be able to service it immediately and/or the repair may
require parts be ordered. The dealer’s service department is busiest on Mondays,
Fridays and before the holidays.
Prepare for the appointment… If you are having warranty work performed, be
sure to have the right papers with you.
Take your warranty folder and have your vehicle information available. Not all the
work to be performed may be covered by the warranty; discuss additional charges
with the dealer’s service management.
Prepare a list… Provide your dealer with a written list of specific repairs needed.
It is important that you provide any vehicle repair history to the dealer’s service
manager. Keep a maintenance log of your RV service history. This can often
provide a clue to the current issue.
Be reasonable with your requests… If you leave a list with several items and
you need your RV returned back by a specific time, discuss the situation with the
dealer’s service management and list your items in order of priority. This may
include making a second appointment for work not completed or parts that the
dealer may need to order.
Don’t expect to look over the technician’s shoulder… Please do not be
offended if you are told you cannot watch the work being done. Some insurance
requirements forbid admission of customers to the service area.
Inspect the work performed… Finally, check out the service or repair job when
you pick up your RV. Notify the dealer’s service management immediately of any
dissatisfaction. If you cannot return your RV immediately for repair, make an
appointment as soon as possible.
Please be aware that all repair businesses require notification of any issues with
their repairs within a specified time limit. Make sure you are familiar with your
dealer or RV repair center’s repair policies.
CUSTOMER RELATIONS
Jayco has empowered its dealers to make warranty and repair decisions. If a
special circumstance occurs that requires information from Jayco, we have asked
your dealer’s service management to make the contact on your behalf. This is
why you should always talk to your dealer’s service management first.
When making contact with your dealer, please provide the following information:
Your name, location and phone number.
Your RV 17-digit vehicle identification number (VIN).
Your date of purchase.
JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE
1-5
The name of your selling dealer.
o If different from above, the contact information for the RV repair facility
you are contacting Jayco to discuss.
A detailed description of the concern.
If applicable, the component description, serial number and model number.
Mailing address Shipping address
Jayco, Inc. Jayco, Inc.
Customer Service Customer Service
P.O. Box 460 100 Bontrager Drive
903 S. Main Street Bldg 42 Door 4220
Middlebury IN 46540 Middlebury IN 46540
Phone (toll-free) (800) 283-8267
Phone (local) (574) 825-0608
Fax (toll-free) (866) 709-9139
Brochure request info@Jayco.com
Parts email parts@Jayco.com
Service email service@Jayco.com
Website www.Jayco.com
An important note about alterations and warranties
Installations or alterations to the original equipment vehicle as distributed by Jayco
are not covered by the Motorized Limited Warranty. The special body company,
assembler, equipment installer or upfitter is solely responsible for warranties on
the body or equipment and any alterations (or any effect of the alterations) to any
of the parts, components, systems or assemblies installed by Jayco. Jayco is not
responsible for the safety or quality of design features, materials or workmanship
of any alterations by such suppliers.
UPDATE YOUR CONTACT INFORMATION
Help keep your contact information current so that, in the event of a recall or
customer notification letter, you are notified. Please copy and mail your completed
“Change of Address or Ownership, Stolen, Totaled or Destroyed” form to Jayco.
If you purchased your RV as “used,” include proof of ownership (i.e., a copy of
your bill of sale, insurance policy, etc.).
JAYCO TRAVEL CLUB
All owners of Jayco RVs are eligible for membership
in the Jayco Travel Club. The club promotes family
camping and the active use of your RV with others who
have similar interests in the RV lifestyle.
One International Rallyis held each year in various locations around the United
States and Canada. In addition, the club offers a variety of local and regional
activities throughout the year.
By belonging to the Jayco Travel Club, you will find new ways to enjoy your RV
and make friends all across the country. For more information, please visit
www.Jaycorvclub.com or call 1-800-262-5178.
SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES
1-6
JAYPLUS EXTENDED SERVICE CONTRACT
Don’t let unexpected repair costs keep you from traveling toward your dreams.
Protect yourself with a JayPlus™ Extended Service
Agreement. For more information, contact your dealer or
call 1-800-527-3426.
Your dealer can help you obtain a JayPlus™ insurance quote from GMAC
Insurance or call 1-877-484-2261 (Savings Code: GL 2A).
JAYCO CUSTOMER FIRST EMERGENCY ROADSIDE ASSISTANCE
Jayco has teamed up with Coach-Net to offer 24/7 motorist assistance. We are
offering this free of charge for the first year of ownership (certain restrictions
apply*). You may continue your emergency roadside assistance benefits in the
following years by contacting Coach-Net to discuss terms and rates for this
independently continued coverage.
For details on accessing your emergency roadside assistance benefits, please
refer to your Member Benefit Guide that is sent out 6-8 weeks after your
completed “Warranty Registration and Customer Delivery Form is received by
Jayco, or contact Coach-Net (www.coach-net.com) at 1-877-801-0333.
*To qualify for coverage, your RV must be eligible as set forth under the terms of
the Motorized Limited Warranty.
OBTAINING EMERGENCY WARRANTY REPAIR
A roadside emergency can happen at any time, whether your RV is new or old. If
you are traveling, using the following guidelines can help get you back on the road
faster.
1. Call 1-800-RV-JAYCO or use our website dealer locator to find an authorized
Jayco dealer in your area. Contact them for an appointment; they will handle
all warranty repair billing and returned parts for you.
2. If you cannot locate an authorized Jayco dealer near you, ask the
campground staff for referrals or check the local telephone yellow pages. Or
contact Jayco Customer Service or your selling dealer for assistance in
locating a repair facility.
a. Contact the RV repair facility to discuss your situation and make an
appointment. Ask how their billing will be handled. They may choose to
bill Jayco directly; otherwise, you are expected to pay them.
b. Have the RV repair facility inspect your RV. Either they or you must call
Jayco Customer Service to discuss applicable warranty coverage prior
to
any repair work being performed.
c. Jayco Customer Service will issue an authorization number upon
warranty repair approval and advise if any original parts need to be
returned.
d. Once Jayco Customer Service has issued an authorization number, the
RV repair facility may begin actual repair to your RV.
e. Inspect the completed repair work thoroughly. If you are not satisfied,
communicate that immediately to the RV repair facility management.
Make sure you are satisfied with the repair before you pay or leave the
premises.
JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE
1-7
f. For reimbursement, either you or the RV repair facility must send a copy
of your itemized repair bill and all requested return parts by UPS (regular
ground, freight pre-paid) within 60 days of the completed repair date.
To expedite processing your warranty claim, include your name, address, phone
number, RV 17-digit VIN and authorization number. If returning parts, include a
copy of your return freight bill.
Obtaining weekend or after business hours repair assistance
If an authorized Jayco dealer is not located nearby, contact your selling dealer for
assistance. If your dealer is closed, check with the campground staff or telephone
yellow pages for an RV repair facility.
Have the item repaired and contact Jayco Customer Service immediately the
following business day. Failure to contact Jayco Customer Service,
unauthorized or improper warranty repairs, or failure to return requested
original parts may result in loss of reimbursements and/or loss of warranty.
OBTAINING SERVICE FOR SEPARATELY WARRANTED ITEMS
Your selling dealer is responsible for servicing your RV before delivery, and has
an interest in your continued satisfaction. We recommend your dealer perform all
inspection, warranty and maintenance services. Some dealers may be authorized
service centers for those OEMs whose products are warranted separately and
excluded from the Motorized Limited Warranty.
OBTAINING SERVICE AT JAYCO
Should your RV be in need of service, and your dealer recommend that the repairs
be made at the Jayco Factory Service Center, your RV may be returned to us with
the following guidelines*:
You or your dealer must make a confirmed appointment a minimum of 60
days prior to dropping off your RV at the Jayco Factory Service Center.
The holding tanks must be emptied and rinsed. We have a dumping station
available for customer use.
The propane system and all electrical systems must be shut down and turned
off. We are not responsible for discharged batteries or propane tanks.
During the appropriate season, please ensure your RV is winterized.
Unless prior approval has been obtained from the Jayco Factory Service
Center, all personal items must be removed from the area where you are
requesting service repair and the refrigerator emptied. We are not responsible
for loss of food items.
You are responsible for all transportation costs. You may need to arrange for
alternative accommodations for some types of repairs. Please be prepared
accordingly.
*Jayco Customer Service occasionally utilizes local independent repair facilities.
Your RV may be referred to or repaired by one of these local repair facilities.
REPLACEMENT PARTS
Parts for Jayco RVs are distributed exclusively by authorized Jayco dealers. Jayco
does not sell parts retail direct or to non-authorized dealers. If an original part is
no longer available, Jayco will try to provide an appropriate substitute.
SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES
1-8
MOTORIZED LIMITED WARRANTY
WHAT AND WHO IS COVERED
The Jayco warranty covers the “house portion” of this recreational vehicle
(“RV”), when used only for its intended purpose of recreational travel and
camping, for two (2) years, or the first twenty-four thousand (24,000) miles of use,
whichever occurs first. It covers RV’s that are sold in, and remain in, the United
States, U.S. Territories and Canada, only. The house portion means the living
area of the RV assembled by Jayco. The warranty period begins on the date that
the RV is delivered to the first retail purchaser by an independent, authorized
dealer of Jayco, or, if the dealer places the vehicle in service prior to retail sale, on
the date the RV is first placed in such service. In the event that a substantial
defect in material or workmanship, attributable to Jayco, is found to exist during
the warranty period, it will be repaired or replaced, at Jayco’s option, without
charge to the RV owner, in accordance with the terms, conditions and limitations
of this limited warranty.
This limited warranty applies to the first consumer purchaser only. All
rights and limitations within this warranty are applicable to the original owner of the
RV only. Jayco’s limited warranty only covers substantial defects in materials,
components, or parts of the RV attributable to Jayco. It does not replace, modify,
or apply to the warranties provided by the manufacturers that supply the products
used by Jayco to assemble the RV, like the chassis. You may contact an
independent, authorized dealer for details.
Jayco’s obligation to repair or replace defective materials or workmanship
is the sole obligation of Jayco under this limited warranty. Jayco reserves the right
to use new or remanufactured parts of similar quality to complete any work, and to
make parts and design changes from time to time without notice to anyone. Jayco
reserves the right to make changes in the design or material of its products without
incurring any obligation to incorporate such changes in any product previously
manufactured. Jayco makes no warranty as to the future performance of this RV,
and this limited warranty is not intended to extend to the future performance of this
RV, or any of its materials, components or parts. In addition, the RV owner’s
obligation to notify Jayco, or one of its independent, authorized dealers, of a
claimed defect does not modify any obligation placed on the RV owner to contact
Jayco directly when attempting to pursue remedies under state or federal law.
LIMITATIONS, EXCLUSIONS AND DISCLAIMER OF IMPLIED WARRANTIES
ANY IMPLIED WARRANTY THAT IS FOUND TO ARISE BY WAY OF
STATE OR FEDERAL LAW, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS, IS LIMITED
IN DURATION TO THE DURATION SET FORTH IN THIS LIMITED WARRANTY
AND IS LIMITED IN SCOPE OF COVERAGE TO THE SCOPE OF COVERAGE
OF THIS LIMITED WARRANTY.
Jayco makes no warranty of any nature beyond that contained in this limited
warranty. Jayco does not authorize any person to create any other obligation or
liability for it regarding this RV, and Jayco is not responsible for any
representation, promise or warranty made by any dealer or other person beyond
what is expressly stated in this limited warranty, and no one has the authority to
enlarge, amend or modify this limited warranty. Any selling or servicing dealer is
not Jayco’s agent, but an independent entity.
JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE
1-9
JAYCO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM BREACH OF THIS
LIMITED WARRANTY OR ANY IMPLIED WARRANTY. THIS EXCLUSION OF
CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE INDEPENDENT
OF ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY WARRANTY, AND
THIS EXCLUSION SHALL SURVIVE ANY DETERMINATION THAT THIS
LIMITED WARRANTY OR ANY IMPLIED WARRANTY HAS FAILED OF ITS
ESSENTIAL PURPOSE.
Some states do not allow limitations on how long an implied warranty
lasts, or the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
HOW TO GET SERVICE
To obtain warranty service the owner must do all of the following:
1. Notify an independent, authorized dealer of Jayco, or Jayco, of the substantial
defect in material or workmanship attributable to Jayco, within the warranty
coverage period designated above;
2. Provide the notification mentioned in (1), above, within ten (10) days of when the
owner discovered, or should have discovered, the substantial defect in material or
workmanship attributable to Jayco;
3. Promptly schedule an appointment with and take the RV to an independent,
authorized dealer of Jayco, or Jayco, for repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental
expenses associated with obtaining warranty service.
For warranty service simply contact one of Jayco’s independent, authorized
service centers for an appointment and then deliver your RV to the service center
on the specified appointment date. If you need assistance you may contact Jayco,
at 903 S. Main Street, P.O. Box 460, Middlebury, Indiana 46540, Attn: Customer
Service, (574) 825-5861, (800) 283-8267 or www.jayco.com
.
NOTE: Jayco does not control the scheduling of service work at the
independent, authorized dealerships. You
may encounter some delay in scheduling or completion of work. Also, you must
notify the selling dealer at time of delivery to have work performed on any defect
that occurred at the factory during manufacture at no cost to you as provided by
this limited warranty. (See below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any
covered defect that you believe impairs the value, use or safety of the RV, or if it
has taken longer than thirty (30) days for those types of repairs to be completed,
you must, to the extent permitted by law, notify Jayco directly, in writing, at the
above address, of the unsuccessful repair(s) of the alleged defect(s) so that Jayco
can become directly involved in making sure that you are provided service
pursuant to the terms of this limited warranty.
WHAT IS NOT COVERED
By way of example only, this limited warranty does not cover any of the
following: defects in materials, components or parts of the RV not attributable to
Jayco; items that are added or changed after the RV leaves the possession of
Jayco; additional equipment or accessories installed at any dealership, or other
place of business, or by any other party, other than Jayco; any RV used for rental
or other commercial purposes (Note: It shall be concluded that the RV has been
used for commercial and/or business purposes if the RV owner or user files a tax
form claiming any business or commercial tax benefit related to the RV, or if the
SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES
1-10
RV is purchased, registered or titled in a business name); any RV sold or used
outside the United States, U.S. Territories or Canada; any RV not used solely for
recreational travel and camping; any RV purchased through auction or wholesale;
any RV purchased from a dealer that is not an authorized dealer of Jayco; normal
wear, tear or usage, such as tears, punctures, soiling, mildew, fading, or
discoloration of exterior plastic or fiberglass, or soft goods, such as upholstery,
drapes, carpet, vinyl, screens, cushions, mattresses and fabrics; the effects of
condensation or moisture from condensation inside the RV or failure to provide
adequate ventilation; mold or any damage caused by mold to the inside or outside
of the RV; imperfections that do not affect the suitability of the RV for its intended
purpose of recreational use or items that are working as designed but that you are
unhappy with; problems, including water leaks, related to misuse, mishandling,
neglect or abuse, including failure to maintain the RV in accordance with the
owner’s manual, or other routine maintenance such as inspections, lubricating,
adjustments, tightening of screws and fittings, tightening of lug nuts, sealing,
rotating tires; damage due to accident, whether or not foreseeable, including any
acts of weather or damage or corrosion due to the environment, theft, vandalism,
fire, or other intervening acts not attributable to Jayco; service items such as
windshield wiper blades, lubricants, fluids, filters, etc.; damage resulting from tire
wear or tire failure; defacing, scratches, dents, chips on any surface or fabric of
the RV; damage caused by off road use, overloading the RV or alteration of the
RV, or any of its components or parts; wheel alignment or adjustments to axles
when caused by improper maintenance, loading or damage from road hazards,
including off road travel, wheel damage or balancing or damage from tire failures.
Also, any costs associated with obtaining service, including by way of example,
travel costs, are specifically excluded from the coverage of this warranty.
In addition, this limited warranty does not cover any material, component
or part of the RV that is warranted by another entity, including, by way of example,
the automotive chassis and power train, steering, handling, braking, wheel
balance, muffler, tires, tubes, batteries, gauges, generator, hydraulic jacks,
inverter, converter, microwave, television, DVD/CD player, radio, speakers,
television, refrigerator, range, hot water heater, water pump, stove, carbon
monoxide detector, smoke detector, propane detector, furnace or any air
conditioner. (Note: The written warranty provided by the manufacturer of the
component part is the direct responsibility of that manufacturer).
Defects and/or damage to interior and exterior surfaces, trim, upholstery
and other appearance items may occur at the factory. These items are usually
detected and corrected at the factory or by the selling dealer prior to delivery to the
retail customer. You must inspect your RV for this type of damage when you take
delivery. If you find any such defect or damage you must notify the selling dealer
at time of delivery to have these items covered by this limited warranty and to
have work performed on the items at no cost to you as provided by this limited
warranty.
EVENTS DISCHARGING JAYCO FROM OBLIGATION UNDER WARRANTY
Certain things completely discharge Jayco from any obligation under this
warranty and void it. By way of example, the following shall discharge Jayco from
any express or implied warranty obligation to repair or replace any defect that
results from: any rental or other commercial use or purchase of the RV (as defined
in this warranty), any RV sold outside of, or used outside of, the United States,
U.S. Territories or Canada, through an auction or wholesale or by a non-
authorized dealer, any defect in a separately manufactured component part,
JAYCO CLASS A MOTOR HOMES SECTION 1 – WARRANTY & SERVICE
1-11
owner neglect or failure to provide routine maintenance (See Owner’s Manual),
unauthorized alteration, off road use, collision or accident, whether or not
foreseeable, including any acts of weather or damage or corrosion due to the
environment, theft, vandalism, fire, explosions, overloading in excess of weight
ratings, and tampering with any portion of the RV, or any use of the RV as a semi-
permanent or permanent home.
LEGAL REMEDIES
Any action to enforce any portion of this limited warranty, or any implied
warranty, shall be commenced within six (6) months after expiration of the
warranty coverage period designated above. Any performance of repairs shall not
suspend this limitation period from expiring. Any performance of repairs after the
warranty coverage period has expired, or performance of repairs regarding
anything excluded from coverage under this limited warranty shall be considered
“good will” repairs, and they will not alter the express terms of this limited
warranty, or extend the warranty coverage period or this limitation period. In
addition, this warranty is not intended to extend to future performance, and nothing
in this warranty, or any action of Jayco, or any agent of Jayco, shall be interpreted
as an extension of the warranty period or this limitation period. Some states do not
allow a reduction in the statute of limitations, so this reduction may not apply to
you.
WARRANTY REGISTRATIONS
Your warranty registration records should be completed and delivered to
the manufacturers of component parts. The selling dealership will assist you in
completing and submitting a delayed warranty start form for your chassis, which is
included in your chassis paperwork, and in filling out the Jayco product warranty
registration form. That form must be returned to Jayco within ten (10) days of your
taking delivery of the RV. Your Jayco warranty will not be registered unless this
warranty registration is completed and received by Jayco. Failure to file this
warranty registration with Jayco will not affect your rights under this limited
warranty as long as you can present proof of purchase, but it can cause delays in
obtaining the benefits of this limited warranty, and it may inhibit any servicing
facility’s ability to provide proper repairs and/or part replacement.
CARE AND MAINTENANCE
It is the owner’s responsibility to perform proper care and maintenance of
the RV, and to assure correct load distribution. For details regarding this, please
see your Jayco owner’s manual and the owner’s manuals of the chassis
manufacturer and other component part manufacturers. These outline various
care and maintenance that is required to maintain your RV. Please review all
manuals supplied with your RV, and contact your selling dealership or supplier of
the component part if you have questions. Note: Failure to maintain the RV as
noted in those manuals voids this limited warranty, and any damage to the RV as
a result of your failure to perform such care, is not covered by this limited
warranty.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
JAYCO, INC.
903 S. Main Street * P.O. Box 460 * Middlebury, IN 46540
Telephone: 574-825-5861 or 800-283-8267
SECTION 1 – WARRANTY & SERVICE JAYCO CLASS A MOTOR HOMES
1-12
NOTICE TO JAYCO DEALERS
Pages 8-11 of this Owner’s Manual contains the warranty that applies to this RV.
However, if the Jayco dealer decides to use this RV for rental purposes, then the
warranty contained in pages 8-10 will not apply to this RV. The rental warranty,
located on pages 12-14, applies in that situation.
If, on the other hand, the Jayco dealer sells this RV to a retail customer then the
rental warranty would not be applicable. The rental warranty does not apply to
retail consumers.
Jayco’s rental program is applicable to the following product lines:
Redhawk
Greyhawk
Melbourne
Seneca
Precept
Alante
If you have any questions regarding this, please contact Jayco Customer Service
at (800) 283-8267 or (574) 825-0608.
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Jayco 2016 ALANTE User manual

Category
Motorhomes
Type
User manual
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