www.vicon-security.com
Installation and Operation Manual
XX221-00-05
ViconNet VN-NVR Shadow with
Internal RAID
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the
operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed
to be used in life-critical situations and must not be used for this purpose.
Vicon Industries Inc.
Tel: 631-952-2288 Fax: 631-951-2288 Toll Free: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300
Document Number: 8009-8221-00-05
Product specications subject to change without notice.
Issued: 614
Copyright © 2014 Vicon Industries Inc. All rights reserved.
Important Safeguards – Indoor Use
GRAPHIC SYMBOL EXPLANATION
The lightning bolt symbol alerts the user to the presence of
dangerous voltage that may present the risk of electric shock.
The exclamation point symbol alerts the user to the presence of
important operating and maintenance instructions.
WARNING
To reduce a risk of fire or electric shock, do not
expose this product to rain or moisture.
1. Read Instructions - Read all safety and operating instructions
before the product is operated.
2. Retain Instructions - Retain all safety and operating
instructions for future reference.
3. Heed Warnings - Pay attention to all product warnings.
4. Follow Instructions - Follow all operating instructions.
5. Installation and Wiring - The equipment and all devices
connected to it shall be installed and wired in accordance with the
National Electrical Code, ANSI/NFPA 70.
6. Cleaning - (Do not use caustic, abrasive or aerosol
cleaners)
a) For units that CAN BE DISCONNECTED from the power
source, use a damp cloth for cleaning.
b) For
units that CANNOT BE DISCONNECTED from the
power source, use a damp cloth for cleaning and do not
allow moisture or liquids to enter vents.
7. Attachments - Use only UL Listed Vicon recommended
attachments to prevent unit damage and personal injury.
8. Water and Moisture - Use only products designed for outdoor
environments where they will be exposed to water or moisture.
9. Accessories - Do not place the unit on an unstable surface to
avoid falling. Use only UL Listed Vicon recommended mounting
accessories.
10. Ventilation - Do not block ventilating slots and openings as
they ensure reliable operation. Do not place the unit near a heat
source or into an enclosure unless recommended by Vicon.
11. Grounding - Only products equipped with a 3-prong
grounded plug should be inserted into a grounded power outlet.
Contact an electrician to replace an obsolete outlet. Do not force
a plug into a non-grounded outlet.
12. Power Cord Protection - Power supply cords should not be
routed in trafficked areas or in tight spaces where they will be
pinched or used to bear weight. Allow some slack in the cord
where it enters the unit.
13. Lightning - Disconnect the product from its power source and
cable system when possible to prevent damage due to lightning
and power-line surges.
14. Power Lines - Do not locate outside cables over power or
utility lines where they can fall and make direct contact. Contact
with power lines can be fatal.
15. Overloading - Do not overload wall outlets and extension
cords to prevent risk of fire and electric shock.
16. Object and Liquid Entry - Never probe through, or spill liquid
into, enclosure openings to prevent risk of fire or electric shock.
17. Servicing - Refer all servicing to qualified service personnel.
18. Damage Requiring Service - Obtain service when:
a) The power-supply cord or plug is damaged.
b) Objects have fallen or liquid has been spilled into the
product.
c) The product is not designed for outdoor use and has been
exposed to water or moisture.
d) The product does not operate per the operating instructions.
Perform Vicon recommended adjustments, modifications
and troubleshooting only to avoid unit damage and personal
injury.
e) The product has been dropped.
f) The product shows a significant change in performance.
19. Replacement Parts - Use only Vicon specified replacement
parts or an approved equivalent to prevent unit damage and
injury.
20. Safety Check - Request safety checks to be performed
following repair or maintenance to verify proper operation.
21. ESD Precaution - Take all normal electrostatic discharge
precautions to avoid component damage during installation and
operation.
22. For 230 VAC Devices Only - When the disconnect device is
not incorporated in the equipment or when the plug on the power
supply is intended to serve as the disconnect device, follow the
guidelines below:
a) For permanently connected 230 VAC units, a readily
accessible disconnect device must be incorporated into the
site wiring.
b) For 230 VAC units with a plug, the outlet must be installed
near the unit and be easily accessible.
23. For Devices Requiring a Separate Power Supply – All
devices requiring a separate power supply shall be powered by a
UL Listed, Class 2 Power Supply.
24. Lithium Batteries Only:
WARNING
Fire and burn hazard. Do not recharge, disassemble,
heat above 212°F or incinerate. Keep battery out of
reach of children and in original package until ready
to use. Dispose of used batteries promptly.
Risk of explosion if battery is replaced by incorrect
type. Dispose of used batteries according to the
instructions.
Rev 0411
Important Safeguards – Indoor Use
(Cont)
25. For Rack-Mounted Units Only – The following precautions
apply to all rack-mounted units.
a) Elevated Operating Ambient - If installed in a closed or multi-
unit rack assembly, the operating ambient temperature of the
rack environment may be greater than room ambient.
Therefore, consideration should be given to installing the
equipment in an environment compatible with the maximum
ambient temperature (Tma) specified by the manufacturer.
b) Reduced Air Flow - Installation of the equipment in a rack
should be such that the amount of air flow required for safe
operation of the equipment is not compromised.
c) Mechanical Loading - Mounting of the equipment in the rack
should be such that a hazardous condition is not achieved
due to uneven mechanical loading.
d) Circuit Overloading - Consideration should be given to the
connection of the equipment to the supply circuit and the
effect that overloading of the circuits might have on
overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be
used when addressing this concern.
e) Reliable Earthing - Reliable earthing of rack-mounted
equipment should be maintained. Particular attention should
be given to supply connections other than direct connections
to the branch circuit (e.g. use of power strips).
26. Network Ports– Ethernet interfaces connected to these ports
are for intra-building use only and should not be connected to
lines that run outside of the building in which the PoE switch is
located.
Rev 0411
2 | ViconNet VN-NVR Shadow Installation and Configuration Guide
NVR Shadow Installation & Configuration Guide
Topic Page
General 3
Hardware Installation 4
Accessory Kit 4
Unpacking and Inspection 5
Unpacking the Unit 5
Required Items for Installation 5
Unit Components 6
Mounting 8
Installing the VN-NVR Shadow 9
Operation 12
Powering On the Unit 12
Powering Off the Unit 12
Using ViconNet 13
Accessing the Configuration Functions 13
Registering Your Unit 15
Connecting to the Network 16
Setting up the Storage Database 17
Monitoring the RAID System 20
Replacing a Bad Database Drive 23
Replacing the OS Hard Drive 25
Shipping Instructions 29
Technical Information 30
Vicon Standard Equipment Warranty 32
Vicon, ViconNet, and their logos are registered trademarks of Vicon Industries Inc.
Windows is a registered trademark of Microsoft Corporation. Other company and brand products and service names
are trademarks or registered trademarks of their respective holders
ViconNet VN-NVR Shadow Installation and Configuration Guide | 3
General
This manual provides information for installing and setting up the ViconNet®
VN-NVR Shadow with internal RAIDs.
The NVR Shadow is a high-capacity Network Video Recorder that can
simultaneously capture, view and store high-quality, high-resolution voice,
video and data. It provides scalable, internal RAID-5 storage for medium and
large-scale installations. The 8-bay removable drive configuration (larger
versions have 24 bays) makes it easy to hot-swap drives without having to
remove the unit from the rack.
4 | ViconNet VN-NVR Shadow Installation and Configuration Guide
Hardware Installation
This unit should only be installed by a qualified technician using common
hand tools and approved materials in accordance with the National Electrical
Code ANSI/NFPA 70, state and local wiring codes. These units meet
requirements for an FCC Class A computing device and CE.
The rack-mount VN-NVR Shadow is a 2 RU (8- bay; 24-bay units are 4 RU)
unit that installs into a standard 19-inch racking system.
Vicon requires the use of line conditioners, voltage regulators and
uninterruptible power supply (UPS) systems in the electrical power service.
Note
Read all instructions before beginning the installation.
Accessory Kit
The provided accessory kit contains necessary items needed to install and
wire the unit during installation:
Table 1: Accessory Kit
Part Description
CD and Manuals
Provides documentation and software (including current
drivers)
Power Cord Used for power connection
Rail Kit
For rack mounting the VN-NVR Shadow; includes
hardware
ViconNet VN-NVR Shadow Installation and Configuration Guide | 5
Unpacking and Inspection
All Vicon equipment is tested and inspected before leaving the factory. It is
the carrier’s responsibility to provide suitable delivery.
Inspect the cartons upon delivery and, if damage is present, make detailed
notes on the carrier’s bill. Then, obtain the carrier agent’s signature and file a
damage claim as soon as possible.
Open the cartons and inspect the equipment for damage. Save the cartons
and packing material. If damage is present, contact the carrier and file a
damage claim immediately. If the equipment must be returned for repair,
follow the Shipping Instructions at the end of this manual.
Unpacking the Unit
Carefully open the cartons. The RAID drives are preconfigured at the factory
but are removed from the unit for shipping. Remove the accessory kit and the
VN-NVR Shadow from the box and place them on a large, flat working
surface. Open the accessory kit and verify the contents against the list in
Table 1.
Required Items for Installation
To setup for operation there must be a keyboard and a mouse available to
operate the GUI.
6 | ViconNet VN-NVR Shadow Installation and Configuration Guide
Unit Components
This section describes the VN-NVR Shadow front and rear panels.
Front Panel Controls and Connections
Note
On the 24-bay unit, the bays are counted down the columns, 1-6 down on the left side through 19-24
down the right side. The OS drive is on the rear panel.
• Network LED Indicators: Green LED used to display the network
connection
status (ON means unit on and OFF means unit off).
• Power LED Indicator: Blue LED used to display the power status (ON
means unit on and OFF means unit off).
• Power Button: Used to power on the unit.
• USB Ports: Used for optional devices (2).
Power
Button
ViconNet VN-NVR Shadow Installation and Configuration Guide | 7
Rear Panel Controls and Connections
Note
Rear panels change often but should be similar.
• Power Receptacle: Used to connect the provided power cable.
• Serial Port: Used to connect system serial devices.
• Display Port/VGA Port: Not used.
• USB Connectors: Used for keyboard, mouse and optional devices (4).
• Network Port: RJ-45 connectors; use to connect to a LAN/WAN
(10/100/1000 Base T. Be sure to use the connector marked NIC 1 (NIC 2
should be plugged). LEDs indicate connectivity and speed.
• Monitor (Display): Used for digital video output to a monitor, DVI to VGA
and DMS-59 to dual DVI adaptors supplied.
Monitor
Power
Use
NIC 1
8 | ViconNet VN-NVR Shadow Installation and Configuration Guide
Mounting
Rack
The NVR Shadow was designed to be mounted in a standard 19-inch
(483 mm) wide vertical rack. A rail kit is installed onto the NVR to connect it
to the rack. Hardware and installation instructions on how to use this kit are
provided with the rail kit. The rail mounting kit is included to provide extra
support for the unit in the rack. This rail kit MUST be used.
Note
It is recommended that at least 1 RU of space [1.75 in. (44.45 mm)] be left in
between multiple units mounted in the same rack for cooling purposes.
Warning
Failure to leave space for cooling between recorders may result in
malfunctioning and possible failure of the unit.
Install the two (2) rail kit mounting brackets onto the sides of the NVR
Shadow. Use the instructions supplied with the rail kit. The brackets have
slots and holes that fit directly onto the hardware on the sides of the unit.
Refer to figure below.
Note
Use the square holes in the rail kit for mounting. If this is not convenient, it
may be necessary to use a square hole to round hole adapter.
ViconNet VN-NVR Shadow Installation and Configuration Guide | 9
Installing the VN-NVR Shadow
After the unit is mounted permanently, follow the steps in this section to
install the hardware.
• Step 1: Installing the Drives
• Step 2: Connecting the Hardware
• Step 3: Connecting the Power Supply
Important Notes
Do not apply power or plug-in the unit to any outlet until instructed to do so.
Disable the AC power to prevent installer injury and damage to the unit.
Before beginning the hardware installation, ensure that the room or area
designated for the ViconNet hardware installation is well ventilated.
Step 1: Installing the Drives
The NVR Shadow is delivered with the 8 RAID drives packaged in the
accessory kit. Each of the drives (8) must be installed into the unit in the
correct bay for proper operation. Refer to the Front Panel figure for Bay
numbers.
Caution
The RAID drives are configured at the factory and have to be installed back
into the correct bay.
Push the lock button to release the arm on the drive. Insert each tray into the
corresponding bay number. Secure the arm back into place.
Caution
Make sure that the serial number on the tray matches the serial number on
the VN-NVR Shadow. Each tray has a label indicating the serial number and
the bay number.
10 | ViconNet VN-NVR Shadow Installation and Configuration Guide
Step 2: Connecting the Hardware
This procedure describes the various hardware connections that must be
performed in order to operate the system.
1. Perform the following connections: (refer to Rear Panel diagram).
1.1 Locate the keyboard on a flat surface near the unit. Connect the
keyboard by inserting its connector into the correct port.
1.2 Locate the mouse on a flat surface near the unit. Connect the mouse by
inserting its connector into the correct port.
1.3 Position the monitor in a permanent fixed location near the unit. Connect
the monitor by inserting its connector into the appropriate Monitor Output
port.
1.4 Insert one side of a standard LAN cable to the Network Port’s RJ-45
connector (NIC 1). Insert the other RJ-45 connector into the LAN side of
the network.
1.5 Connect external hardware devices to the relevant terminal.
1.6 Insert the female end of the provided 120 VAC power cable into the unit's
power receptacle. Do not connect the remaining end to a power
receptacle until instructed. If using 230 VAC power, it is necessary to
obtain a suitable power cord for use. This cable is a standard computer
230 VAC power cord.
2. Connect the monitor to the power source and power on.
ViconNet VN-NVR Shadow Installation and Configuration Guide | 11
Step 2: Connecting the Power Supply
To ensure that the unit is protected during a power failure and that no
important data is lost, it must be connected to an uninterruptible power
source (UPS) before use.
To connect the UPS:
1. Connect the power cord to the UPS power receptacle.
2. Connect the UPS power cord to the wall outlet.
3. Power on the UPS and ensure that it is working properly.
Note
Refer to your UPS device’s User Manual for a more detailed explanation of
how to connect it properly. The rear panel of your unit may look different but
connectors will be similar.
12 | ViconNet VN-NVR Shadow Installation and Configuration Guide
Operation
Powering On the Unit
To power on the system:
With the unit set up as shown in Installation, press the front panel pushbutton
Power Switch.
Important
Do not press any keyboard buttons at this time.
When the unit completes booting, the Main Screen is displayed.
Powering Off the Unit
To power off the system:
With the unit booted and operational, press the Shutdown button in the Site
Setup window. Follow the screen prompts and the system returns to the
ViconNet desktop. Use the Start button to completely shutdown the system.
OR (this is not recommended, due to the possibility of data loss)
Momentarily press the power switch. The unit switches off.
ViconNet VN-NVR Shadow Installation and Configuration Guide | 13
Using ViconNet
The NVR Shadow is delivered with the ViconNet application preloaded.
Accessing the Configuration Functions
The configuration functions are performed via the System Settings window
applicable to a selected site. The Shadow must first be registered before the
storage database drives can be configured.
To access the System Settings window:
1. From the ViconNet Main window, click . The Setup Site
Selection window is displayed:
The local site always appears at the top of the list. The Nucleus site is listed
second, displayed as (Nucleus).
The Exit to O.S. button enables you to exit to the Operating System and to
close the ViconNet application.
Note
There is a limit to the amount of time you can leave the setup screen open
without working in it. Therefore it is important to save your settings each time
you make a change. Before ViconNet will shutdown in this situation, the
following warning screen will display.
14 | ViconNet VN-NVR Shadow Installation and Configuration Guide
2. Select the VN-NVR Shadow site to configure and click . The
System Settings window is displayed.
Note
The System Settings window has the following options:
When the function is not supported, the associated button is disabled (grayed
out).
ViconNet VN-NVR Shadow Installation and Configuration Guide | 15
Registering Your Unit
The VN-NVR Shadow is delivered registered and ready for use. The
following registration instructions are supplied as reference.
Note
The full functionality of the VN-NVR Shadow is available only after it is
registered. Before the registration procedure is performed, it will function with
limited "Viewer" functionality only.
To register your unit:
1. In the ViconNet application, navigate to the System Settings window,
click
. The Registration window appears.
2. Fill in your company details.
3. Fill in your user name.
Make note of the two user codes that are on the ViconNet Registration
screen. You will need these to complete registration.
16 | ViconNet VN-NVR Shadow Installation and Configuration Guide
Note
Licensing is done through Vicon’s website. On www.vicon-security.com, go to
the Support tab and select Software Registration and follow those
instructions. Be sure to have the License ID and password that is on the label
of the software CD jewel case. You will need these to register. Follow the
prompts.
4. Enter the six license numbers generated from the registration process into
the six License Number fields of the Registration window, and click
The application automatically restarts in order to implement the
new registration and enable the functionality of your purchased application.
Connecting to the Network
Next the VN-NVR Shadow has to be added to the network. In this step, you
will configure the IP address of this site in the network.
1. Go to the VN-NVR Shadow to set the IP address. Then, from the ViconNet
Main window, click . The Setup Site Selection window is
displayed, showing a list of all currently connected transmitters and
Workstations.
2. Select the VN-NVR Shadow to configure the network setup and click
. The System Settings window is displayed, as previously shown.
3. Click . The Network Settings window is displayed.
ViconNet VN-NVR Shadow Installation and Configuration Guide | 17
4. In the Nucleus Settings area, deselect the This Site is the Master Nucleus
checkbox.
5. In the Nucleus Settings area, select the Nucleus IP radio button and enter
the IP address.
6. Click
. The application will reboot and the Nucleus name will appear
in the top-left corner of the application.
Setting up the Storage Database
1. Return to the System Settings screen. Select button. The
following screen displays.
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