Polycom SoundStation IP 7000 Quick start guide

Category
IP phones
Type
Quick start guide

This manual is also suitable for

Polycom SoundStation IP 7000 is an advanced conference phone designed to provide high-quality audio and video conferencing capabilities for businesses. It features an intuitive interface, allowing users to easily initiate and manage calls, adjust volume levels, and mute microphones. Additionally, the device supports a range of features such as call waiting, call forwarding, and blind and attended call transfers, enhancing communication flexibility.

Polycom SoundStation IP 7000 is an advanced conference phone designed to provide high-quality audio and video conferencing capabilities for businesses. It features an intuitive interface, allowing users to easily initiate and manage calls, adjust volume levels, and mute microphones. Additionally, the device supports a range of features such as call waiting, call forwarding, and blind and attended call transfers, enhancing communication flexibility.

Intermedia Hosted PBX
Polycom SoundStation IP 6000 -7000
SoundStation IP 6000 SoundStation IP 7000
Quick Start Guide
2
Welcome to your Hosted PBX service.
3
What’s in the box?
Polycom SoundStation IP 6000
SoundStation IP 7000
A. Phone
B. Network Cable
C. Quick Start Guide
D. Power Injector Cable (optional)
E. AC Adapter (optional)
F. Expansion Microphones
(optional)
Optional Accessories:
SoundStation
®
IP 6000 Quick Start Guide
Thank you for choosing the Polycom
SoundStation® IP 6000, a conference
telephone that provides high quality
audio conferencing over an IP network.
These items are included in your
SoundStation IP 6000 package. If you
are missing any items, contact your
SoundStation IP 6000 reseller.
Parts List
Optional Accessories
External Microphones
Quick Start Guide
Network Cable
SoundStation IP 6000
Power Injector Cable
Power Adapter
(Not shown: Country-Specific Power Cable)
Quick Start Guide
SoundStation
®
IP 6000
SoundStation
®
IP 7000 Quick Start Guide
Thank you for choosing the Polycom
®
SoundStation IP 7000, a conference
telephone that provides high quality
audio conferencing over an IP network.
These items are included in your
SoundStation IP 7000 package. If you
are missing any items, contact your
SoundStation IP 7000 reseller.
Parts List
Optional Accessories
External Microphones
Quick Start Guide
Network Cable
SoundStation IP 7000
Power Injector Cable
Power Adapter
(Not shown: Country-Specific Power Cable)
Quick Start Guide
IP 7000
®
SoundStation
®
E.
F.
D.
B.
C.
Quick
Start
Guide
SoundStation
®
IP 5000
Not shown:
AC Power Cord
(regional variation)
Quick Start Guide
Optional Accessories
Package Contents
11
Polycom, Inc. Corporate Headquarters
6001 America Center Drive
San Jose, CA 95164
USA
D
© 2012, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo and the names and marks associated
with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or
common law marks in the United States and various other countries. All other trademarks are property of their
respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any
purpose other than the recipient’s personal use, without the express written permission of Polycom.
Expansion microphones
Documentation
A.
IP 6000 IP 7000
4
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Guided Setup
Connect Cables
Please follow the diagram to install your phone.
Once plugged in, the phone will automatically
download its conguration and start to work.
To install the SoundStation IP 6000 / 7000, plug one end of the network cable into
the network port on the bottom of the SoundStation IP 6000 / 7000 console, and
plug the other end of the network cable into your data port with PoE.
Network
Cable
5
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External Microphones
Connect external microphones (optional accessories), as shown below.
Once the phone has been plugged in it will become operational.
Connect Optional
Accessories
Network
Cable
Not Shown: Country-Specic
Power Cable
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6
Voicemail Box Setup
RECORDING YOUR PERSONAL VOICEMAIL GREETING
1. Press the “Messages” button , and press the “Connect” soft key.
2. Enter the default PIN of 0000.
3. Select option 8 for User Options.
4. Select option 1 to record the Unavailable greeting.
5. Follow the voice prompts to record and check your greeting.
CHANGING THE PIN FROM THE PHONE
1. Press the “Messages” button .
2. Enter the default PIN of 0000.
3. Select option 8 for User Options.
4. Select option 3 to change the PIN.
5. Enter the new PIN when prompted.
Your new PIN:
Must be between 6 and 10 digits and must not start with “0”.
Must not contain sequential or repeating digits, such as “123”
or “111”.
LOGGING INTO YOUR VOICEMAIL BOX VIA THE WEB
1. Go to www.intermedia.net/login/voice.
2. Enter your Phone Number and PIN/Password.
3. Click LOGIN.
7
8
Features
Navigation Buttons
Exit
Button
Select
Button
Soft
Keys
Polycom SoundStation IP 6000
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Volume Up/
Down Buttons
Microphone
Mute
Button
Menu Button
Redial Button
Dialing Keys
Call Button
9
LED Indicator
LED Indicator
LED Indicator
Microphone
Microphone
Microphone
Keypad
Speaker
Graphic LCD
Display
10
Features
Soft Keys
Call
Button
End Call Button
Microphone Mute
Button
Volume
Up/Down
Buttons
Dialing Keypad
Redial Button
Conference
Button
Menu Button
Polycom SoundStation IP 7000
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Navigation
Pad and Select
Button
11
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LED Indicator
LED Indicator
LED Indicator
Microphone
Microphone
Microphone
Keypad
Speaker
Graphic LCD Display
12
Commonly Used Features
PLACING OUTGOING CALLS
When the phone is not in use:
1. Press the “Call” button or the “New Call” soft key.
2. Dial a 3-digit extension or telephone number.
ANSWERING AN INCOMING CALL
Press the “Call” button OR the “Answer” soft key.
REJECTING AN INCOMING CALL
Press the “Reject” soft key to immediately send the caller to the
congured forwarding number.
ENDING A CALL
Press the “Call” button OR press the “End Call” soft key.
HOLD
Placing a Call on hold:
• While on a call, press the “Hold” soft key.
Retrieving Calls on hold:
• Press the “Resume” soft key to resume the holding call on that line.
13
TRANSFERRING CALLS
Blind Transfers:
1. While on a call, press the “Transfer” soft key.
2. Press the “Blind” soft key.
3. Dial the desired phone number or extension number.
4. The call is automatically transferred.
Attended (Consultative or Warm ) Transfers:
1. While on a call, press the “Transfer” soft key.
2. Dial the desired phone number or extension number.
3. Wait for the party to answer, and announce that you are transferring
a call to them.
4. Press the “Transfer” soft key OR hang up the phone to complete the
transfer.
MUTE
1. To mute the microphone on an active call, press the “Mute” button.
2. To un-mute the microphone, press the “Mute” button again.
14
VOLUME ADJUSTMENT
In-Call Volume:
• While on a call, press the “+” and “-” buttons to raise or lower the
volume.
Ringer Volume:
• While the phone is not in use, press the “+” and “-” buttons to adjust
the ringer volume on the phone.
CALL WAITING
When an inbound call rings in, you will hear a beep tone emitted by your
phone.
To Answer the Second Call:
1. Press the “Down Arrow” button to access that call.
2. Press the “Answer” soft key.
3. The current call will be placed on hold.
4. Once the second call has ended, resume the original call by pressing
the “Resume” soft key.
To Reject the Second Call:
• Press the “Reject” soft key to immediately send the caller to
voicemail.
15
FORWARDING CALLS
1. Press the “Forward” soft key OR press the Menu button, and select 1
for Features, and 2 for Forwarding.
2. If “Always Forward” is currently disabled, “Always (Disabled)” will be
displayed.
3. Press 1 for “Always”.
4. Enter / verify the contact number where calls will be forwarded.
5. Press the “Enable” soft key.
Disabling “Always Forward”:
1. If “Always Forward” is currently enabled, “Always (Enabled)” will be
displayed.
2. Press 1 for “Always”.
3. Press the “Disable” soft key.
“Forward On Busy” and “Forward On No Answer” can be set in
a similar manner.
16
FREE
Download CallScape for increased
desktop productivity:
www.intermedia.net/callscape
17
www.intermedia.net/knowledgebase/voice
voic[email protected] 1.877.880.0055
We are here to help.
www.intermedia.net
PolycomIP6000-7000-QS-001
*POLYCOMIP6000-7000-QS-001*
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Polycom SoundStation IP 7000 Quick start guide

Category
IP phones
Type
Quick start guide
This manual is also suitable for

Polycom SoundStation IP 7000 is an advanced conference phone designed to provide high-quality audio and video conferencing capabilities for businesses. It features an intuitive interface, allowing users to easily initiate and manage calls, adjust volume levels, and mute microphones. Additionally, the device supports a range of features such as call waiting, call forwarding, and blind and attended call transfers, enhancing communication flexibility.

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