Identivision IP-N3210 Installation guide

IIP-N810, 8 csat. IIP-N820, 8 csat. IIP-N810SPOE, 8 csat. IIP-N820SPOE, 8 csat

MEGASTORE MEGASTORE MEGASTORE MEGASTORE

IIP-N3210ECO, 8/16/24/32 csat. IIP-N1641, 8/16/24/32 csat. IIP-N2480, 24/32 csat.

MEGASTORE MEGASTORE MEGASTORE

IP NVR – only with IP channels (NVR)

IDENTIVISION IIP- IP NVR recorders

Installation Guide

Document version: v1.6. ENG

Product specifications, parameters, functions of the device can change without notice! 2

IDENTIVISION IP NVR INSTALLATION GUIDE

CONTENT

1. Product...................................................................................................................................................... 5

1.1 Product overview................................................................................................................................ 5

2. Open-package check and cable connections........................................................................................... 5

2.1 Open-package check......................................................................................................................... 5

2.2 HDD installatation .............................................................................................................................. 6

2.3 IIP-N410-N411S-N411SPOE-N4120-N3210-.................................................................................... 7

2.4 IIP-N820............................................................................................................................................. 8

2.5 IIP-N1640-N1641............................................................................................................................... 9

2.6 IIP-N2460-N2480............................................................................................................................. 10

2.7 Audio and video input and output connections................................................................................ 11

2.7.1 Video input connections........................................................................................................... 11

2.7.2 Video output connections and options..................................................................................... 11

2.7.3 Audio signal input..................................................................................................................... 11

2.7.4 Audio signal output................................................................................................................... 11

2.7.5 Alarm input and output connections......................................................................................... 12

2.7.6 Alarm input port specification................................................................................................... 12

2.7.7 Alarm output port specification................................................................................................. 13

2.7.8 Alarm output port relay parameters.......................................................................................... 13

2.7.9 Speed dome connections......................................................................................................... 13

2.8 Turn on............................................................................................................................................. 14

2.9 Turn off............................................................................................................................................. 14

2.9.1 Auto resume after power failure............................................................................................... 14

2.9.2 Replace the hard disk............................................................................................................... 14

2.9.3 Replace the battery.................................................................................................................. 14

2.10 Login................................................................................................................................................. 15

2.11 Plug&Play (Wizard).......................................................................................................................... 16

2.12 Plug&Play (Wizard) 2....................................................................................................................... 16

3. Remote controller.................................................................................................................................... 17

4. mouse operation ..................................................................................................................................... 18

5. Preview.................................................................................................................................................... 19

5.1.1 Control buttons......................................................................................................................... 19

6. Desktop shortcut menu........................................................................................................................... 20

6.1 Menu ................................................................................................................................................ 20

6.2 Playback........................................................................................................................................... 21

6.2.1 Playback control....................................................................................................................... 22

6.3 Backup ............................................................................................................................................. 22

6.4 Record backup................................................................................................................................. 23

6.5 Recorded files playing on a PC ....................................................................................................... 24

6.6 Files Convert.................................................................................................................................... 24

6.7 Record mode.................................................................................................................................... 25

6.8 Color settings................................................................................................................................... 25

6.9 Output Adjust ................................................................................................................................... 25

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6.10 PTZ control....................................................................................................................................... 26

6.11 PTZ Special functions：............................................................................................................... 27

6.11.1 Preset ....................................................................................................................................... 27

6.11.2 Cruise between Points ............................................................................................................. 27

6.11.3 Scan.......................................................................................................................................... 28

6.11.4 Boundary Scan......................................................................................................................... 29

6.11.5 Horizontal Rotating................................................................................................................... 29

6.11.6 Rotate....................................................................................................................................... 30

6.11.7 Reset ........................................................................................................................................ 30

6.12 Logout .............................................................................................................................................. 30

7. Record mode........................................................................................................................................... 31

7.1 Snapshot storage (Partial model support)....................................................................................... 31

8. Alarm....................................................................................................................................................... 33

8.1 Video motion .................................................................................................................................... 33

8.2 Video blind........................................................................................................................................ 34

8.3 Video loss......................................................................................................................................... 35

8.4 Abnormal.......................................................................................................................................... 35

9. System setup .......................................................................................................................................... 36

9.1 General............................................................................................................................................. 36

9.2 Network settings............................................................................................................................... 37

9.3 Netservice........................................................................................................................................ 38

9.4 GUI display....................................................................................................................................... 44

9.5 Tour setup........................................................................................................................................ 45

10. Advanced............................................................................................................................................. 45

10.1 HDD manage ................................................................................................................................... 45

10.2 Account ............................................................................................................................................ 46

10.3 Online user....................................................................................................................................... 48

10.4 TV settings....................................................................................................................................... 49

10.5 Auto-maintain................................................................................................................................... 49

10.6 Restore............................................................................................................................................. 49

10.7 Upgrade............................................................................................................................................ 50

10.8 Eszköz infó..................................................................................... Hiba! A könyvjelző nem létezik.

10.9 Import/export.................................................................................................................................... 51

11. Info menü............................................................................................................................................. 51

11.1 HDD információ................................................................................................................................ 51

11.2 BPS.................................................................................................................................................. 52

11.3 Log ................................................................................................................................................... 53

11.4 Version............................................................................................................................................. 53

12. Digital channels.................................................................................................................................... 55

12.1 Basic knowledge.............................................................................................................................. 55

12.2 Digital channels.............................................................................. Hiba! A könyvjelző nem létezik.

12.3 First steps......................................................................................................................................... 56

12.4 Static IP address to the Cameras.................................................................................................... 56

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IDENTIVISION IP NVR INSTALLATION GUIDE

12.4.1 Add device to CMS software.................................................................................................... 56

12.4.2 Static IP address with Upgrade Tool........................................................................................ 59

12.4.3 Static IP address with CMS...................................................................................................... 61

12.4.4 Port forwarding......................................................................................................................... 62

12.5 Recorder settings............................................................................................................................. 66

12.6 Digital channels................................................................................................................................ 66

12.6.1 Add camera to the recorder...................................................................................................... 66

13. Lan connection..................................................................................................................................... 67

14. Cloud connection\Remote access....................................................................................................... 68

14.1 Cloud connection\Remote Access................................................................................................... 68

14.2 Remote access (without wizard)...................................................................................................... 69

14.3 Remote access (with more devices)................................................................................................ 69

15. Mobilphone\Tablet access with vmeye app......................................................................................... 70

16. CLoud access with vMEyecloud app................................................................................................... 72

17. Specifications....................................................................................................................................... 73

18. FAQ and maintenance......................................................................................................................... 75

18.1 Maintenance..................................................................................................................................... 80

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1. PRODUCT

1.1 Product overview

The series DVR is designed specially for security and defense field which is an outstanding digital

surveillance product. It introduces embedded LINUX operating system which is more stable. It introduces

standard H.264mp video compressed format and G.711A audio compressed format which insures the high

quality image, low error coding ratio and single frame playing. It introduces TCP/IP network technology

which achieves the strong network communication ability and telecommunication ability.

The series DVR can be used individually or online applied as a part of a safety surveillance network. With

the professional network video surveillance software it achieves the strong network communication ability

and telecommunication ability.

The series DVR can be applied in the bank, telecom, electric power system, judicial system, transportation,

intelligent housing, factory, storehouse, water conservancy and so on.

2. OPEN-PACKAGE CHECK AND CABLE CONNECTIONS

2.1 Open-package check

When you receive the DVR, please check first whether there is any visible damage to the package

appearance. The protective materials used for the package of the DVR can protect most accidental clashes

during transportation.

Then, please open the box and get rid off the plastic protective materials. Check whether there is any visible

damage to the DVR appearance.

At last, please open the machine crust and check the data wire in the front panel, power wire, the

connection between the fan power and the main board.

Front panel and rear panel

 The key function specification in the front panel and the interface specification in the real panel are

in the specification.

 Please check the product type in the front panel whether is accordant with the product type you

order.

The label in the real panel is very important for the after service. Please protect it carefully. When

you contact us for after service, please provide the product type and serial number in the label.

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IDENTIVISION IP NVR INSTALLATION GUIDE

2.2 HDD installatation

Please install the Hard disk before the first time to use this product.

Please connect power cable and data cable of HDD correctly, our product can support 1 or 2 or 4

or 8 HDD, how many HDD can support is depends on which kind of product that buyer

purchase.(Remark: the device can run normally without HDD, but can not do record and

playback)

A termék specifikációk, paraméterek, funkciók előzetes figyelmeztetés nélkül megváltozhatnak! 7

IDENTIVISION IP NVR INSTALLATION GUIDE

2.3 IIP-N410-N411S-N411SPOE-N4120-N3210-

1. picture Front

1. Indicator Leds

2. Menu button

3. Direction button

4. ESC

2. picture Back

1. Network connector

(RJ45)

2. Switch network

connectors (RJ45)

3. Video output VGA

4. Video output HDMI

5. Video output BNC

6. On/Off button

7. Audio output RCA

8. USB ports

9. RS458 port

10. Power supply

connector

The IIP-N410 back panel has no switch connectors.

The N411SPOE has a plus power suply connector to the switch adapter.

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2.4 IIP-N820

3. picture Előlap

11. On

12. Alarm

13. HDD

14. Alarm

15. Network

16. Status

17. Ready

18. Menu

19. PTZ

20. Search

21. Channel up

22. Channel down

23. Record

24. Play buttons

25. Esc

26. Menu buttons

27. ON\OFF

28. USB port

4. picture Back

1. Video output BNC

2. Audio output RCA

3. Video output VGA

4. Video output HDMI

5. Network connector

(RJ45)

6. USB ports

7. RS485 port

8. Power supply

connector

9. ON/OFF button

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IDENTIVISION IP NVR INSTALLATION GUIDE

2.5 IIP-N1640-N1641

0. Menu button

1. Mode select

2. Search

3. PTZ control

4. FN button

5. SHIFT button

6. ESC

7. Play buttons

8. ON/OFF button

9. USB port

10. Indicator Leds

11. Directions buttons

12. Jog dial

1. Video output BNC

2. Video output BNC

3. Audio output RCA

4. Video output VGA

5. Audio output RCA

6. Video output HDMI

7. Network connector

RJ45

8. USB port

9. Alarm in/out

10. Power supply

connector

11. Power switch

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2.6 IIP-N2460-N2480

1. Play buttons

2. Menu buttons

3. ESC

4. Menu

5. FN

6. Shift button

7. Search

8. PZT button

9. ON/OFF button

10. Direction buttons

11. USB port

12. Jog dial

1. Video output BNC

2. Video output BNC

3. Audio IN/OUT

4. Power switch

5. FAN

6. Video output VGA

7. Video output HDMI

8. Network connector

RJ45

9. USB port

10. Alarm in/out

11. Power supply

connector

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IDENTIVISION IP NVR INSTALLATION GUIDE

2.7 Audio and video input and output connections

2.7.1 Video input connections

The video input port is BNC connector plug. The demand of input signal is PAL/NTSC BNC(1.0VP-P,75Ω).

The video signal must be accorded with the state standard which has the high signal to noise ratio, low

aberration and low interference. The image must be clear and has natural color in the appropriate

brightness.

Insure the vidicon signal stable and credible

The vidicon should be installed in the appropriate location where is away from backlighting and low

illumination or adopts the better backlighting and low illumination compensation.

The ground and power supply of the vidicon and the DVR should be shared and stable.

Insure the transmission line stable and credible

The video transmission line should adopt high quality coaxial pair which is chosen by the transmission

distance. If the transmission distance is too far, it should adopt shielded twisted pair, video compensation

equipment and transmit by fiber to insure the signal quality.

The video signal line should be away from the electro magnetic Interference and other equipments signal

lines. The high voltage current should be avoided especially.

Insure the connection stable and credible

The signal and shield lines should be firm and connected credible which avoid false and joint welding and

oxidation.

2.7.2 Video output connections and options

The video output is divided into PAL/NTSC BNC(1.0VP-P,75Ω) and VGA output(selective configuration).

When replace the monitor by the computer display, there are some issues to notice.

1、Do not stay in the turn-on state for a long time.

2、Keep the computer display normal working by demagnetizing regularly.

3、Stay away from the electro magnetic Interference.

TV is not a credible replacement as a video output. It demands reducing the use time and control the power

supply and the interference introduced by the nearby equipments strictly. The creepage of low quality TV

can lead to the damage of other equipments.

2.7.3 Audio signal input

Audio port is RCA connection.

The input impedance is high so the tone arm must be active.

The audio signal line should be firm and away from the electro magnetic Interference and connected

credible which avoid false and joint welding and oxidation. The high voltage current should be avoided

especially.

2.7.4 Audio signal output

Commonly the output parameter of DVR audio signal is greater than 200mv 1KΩ(RCA) which can connect

the low impedance earphone and active sound box or other audio output equipments through power

amplifier. If the sound box and the tone arm can not be isolated, howling phenomena is often existed. There

are some methods to deal with the above phenomena.

 Adopt better directional tone arm.

 Adjust the sound box volume to be under the threshold that produces the howling phenomena.

 Use fitment materials that absorb the sound to reduce reflection of the sound.

 Adjust the layout of the sound box and the tone arm.

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2.7.5 Alarm input and output connections

Alarm input

A. Alarm input is grounding alarm input.

B. Alarm input demand is the grounding voltage signal.

C. When the alarm is connected with two DVRs or connected with DVR and other equipments, it should be

isolated by relay.

Alarm output

Alarm output can not be connected with high-power load (no more than 1A).When forming the output loop it

must prevent the big current from relay damage. Use the contact isolator when there is a high-power load

PTZ decoder connections

A. The grounding of the PTZ decoder and DVR must be shared otherwise the common-mode voltage will

lead to the PTZ control failure. The shielded twisted pair is recommended.

B. Avoid the entrance of high voltage. Make the layout reasonably. Take precaution from the thunder.

C. In the outlying end connect 120Ω resistance paralleled to reduce the inflection and insure the signal

quality.

D. The 485 AB lines of DVR can not connected with other 485 output equipments paralleled.

E. The voltage between the AB lines of the decoder must be less than 5V.

Front equipment grounding note

Bad grounding can lead to the burnout of the chip.

Alarm input type unlimited

The DVR alarm output port is constant opening type.

(1) alarm input (2) grounding (3) RS232 (4) alarm output (5) RS485

parameter

meaning

G

grounding

C1、NO1

Alarm output interface(constant open

type)

T、R

RS232 port

A、B

485communication interface which is

connected with the recording control

equipments such as the decoder

2.7.6 Alarm input port specification

1 channels alarm input. Alarm input type unlimited.

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IDENTIVISION IP NVR INSTALLATION GUIDE

The grounding and the com port of the alarm sensor are parallel (The alarm sensor is external power

supply) .

The grounding of the alarm and the DVR should be shared.

The NC port of the alarm sensor must be connected with the DVR alarm input port.

The grounding of the power supply and the alarm sensor must be shared when used in external power

supply.

2.7.7 Alarm output port specification

1 channels alarm output. There is external power supply when using the external alarm equipment.

Please refer to the relay relevant parameters to avoid the overload that damages main machine.

2.7.8 Alarm output port relay parameters

Type：JRC-27F

Interface material

silver

rating

(resistance load)

Rating switch

capacity

30VDC 2A, 125VAC

1A

maximal switch power

125VA 160W

maximal switch voltage

250VAC, 220VDC

maximal switch current

1A

isolation

Homo-polarity

interface

1000VAC 1minute

Inhomo-polarity interface

1000VAC 1 minute

Interface and winding

1000VAC 1 minute

Surge voltage

Homo-polarity

interface

1500VAC (10×160us)

Turn-on time

3ms max

Turn-off time

3ms max

longevity

mechanical

50×106 MIN（3Hz)

electric

200×103 MIN (0.5Hz)

Environment temperature

-40~+70℃

2.7.9 Speed dome connections

Step 1. Connect the 485 lines of the speed dome with the DVR 485 interface.

Step 2. Connect the video line with the DVR video input.

Step 3. Electrify the speed dome.

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IDENTIVISION IP NVR INSTALLATION GUIDE

2.8 Turn on

Connect with power, turn on the switch at the back panel, the indicator is on, then DVR was turned on. After

starting up, you can hear a beep, the default output mode is multi-window mode. Remark: Restart the power

after the abnormal power off, DVR will automatically recover the state before power off.

Note:

 Make sure that the input voltage corresponds with the switch of the DVR power supply.

 Power supply demands: 220V±10% /50Hz.

Suggest using the UPS to protect the power supply under allowable conditions.

2.9 Turn off

There are two methods to turn off the DVR. Entering [main menu] and choosing [turn off] in the [turn off the

system] option is called soft switch. Pressing the power supply switch is called hard switch.

Illumination:

2.9.1 Auto resume after power failure

If the DVR is shut down abnormally, it can automatically backup video and resume previous working status

after power failure.

2.9.2 Replace the hard disk

Before replacing the hard disk, the power supply switch in the real panel must be turned off.

2.9.3 Replace the battery

Before replacing the battery, the setting information must be saved and the power supply switch in the real

panel must be turned off. The DVR uses button battery. The system time must be checked regularly. If the

time is not correct you must replace the battery, we recommend replacing the battery every year and using

the same battery type.

Note: The setting information must be saved before replacing the battery otherwise information will lose.

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IDENTIVISION IP NVR INSTALLATION GUIDE

2.10 Login

When the DVR boots up, user must login and the system provides the corresponding functions with the user

purview. There are two user settings which are admin, and guest; and they have no passwords. “Admin” is

the super user purview; “Guest” is the user for preview and playback. User can modify the password of

Admin and Guest, but can not modify the authority of them.

3 deafult profil: admin, gues, default

There is no default password, the admin is the super authorized user at default. For the guest and the

default login are enabled to use the preview and play functions. The admin and the guest can modify the

password, but the permissions not. By default the default login can change the authorization, but the

password not.

5. picture Login

Note: Password alert: If the password incorrect in 3 times, it generates an alarm. After 5 times, it

lock the recorder for 1,5 hour (please reboot the device after this).

Please change the password at the first login!

Only service can change the forgotten password!

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IDENTIVISION IP NVR INSTALLATION GUIDE

2.11 Plug&Play (Wizard)

When the recorder starts, there is a wizard, which can help you to access and cofigure the cameras in an

easy way.

The products with POE function has a Plug&Play option. With this feature is it possible to configure every

settings without any IP settings before that.

Note: The default IP address of the recorder is 192.168.1.1. After changing it, please reboot the device. This

is necessary to the normal functions.

6. picture Guide

Step 1. Choose the Cloud Enable function (if there is no need this wizard next, click on will no longer

br prompted)

Step 2. Click on the Next option.

Step 3. After a short search time, the available cameras will be shown on the screen.

Step 4. Click on the OK button.

7. picture Ip config wizard

Step 5. Only with ONVIF compatible cameras- choose the ONVIF option on the left side (instead of

NETIP) and click on the Search option. After a short search time the ONVIF cameras will be shown

on the screen. Clik on the Ok button.

2.12 Plug&Play (Wizard) 2.

There are some new devices that have a newer guide option.

Step 1. Choose the Cloud Enable function (if there is no need this wizard next, click on will no longer

br prompted)

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IDENTIVISION IP NVR INSTALLATION GUIDE

Step 2. Click on the Next option.

8. picture Mode selection

Step 3. Click on the Manual mode.

Step 4. In the next window you can see the available devices.

Step 5. Click on the device that will be added to the first channel and double click on it.

Step 6. Make these steps to all cameras.

9. picture IP config wizard

Step 7. When finished click on the OK button and the cameras are ready.

3. REMOTE CONTROLLER

No.

Name

Function

1

Multi-channels

button

Multi-channels preview

2

Number button

Password input/number input/ channel switch

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3

【Esc】

Back to up window

4

Direction button

Direction and OK button

5

Playback operate

Playback Basic operation

6

Record control

Enter into record menu

7

Remote controller

Input the number of DVR to control it

8

FN

Assistant function

4. MOUSE OPERATION

Operation

Function

Double left click

Double click one item in the file list to playback

the video

Double click the playback video to zoom in or

out the screen

Double click the channel to make it full screen

display in preview

double click again to resume the multi-channel

display

Left click

Choose according option in the menu

Right click

Pop desktop shortcut menu in preview state

Current shortcut menu in the menu

Wheel button

Add or subtract number value in the number setting

Switch the items in the combo box

Page up or down in the list

Move mouse

Choose the widget or move the item in the widget

Drag mouse

Set the motion detect area

Set the cover area

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5. PREVIEW

10. picture Preview

1. Control buttons

2. Channel properties

3. Channel select

The system date, time and channel title are shown in each viewing window. The surveillance video and the

alarm status are shown in each window.

5.1.1 Control buttons

Record buttons

1

Recording status

3

Video loss

2

Video motion

4

Camera lock

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6. DESKTOP SHORTCUT MENU

In preview mode you can right click mouse to get a desktop shortcut menu. The menu includes: main

menu, record mode, playback, PTZ control, High Speed PTZ, Alarm Output, color Setting, Output

adjust, Logout, view1/4/8/9/16 screens.

11. picture Desktop shortcut menu

6.1 Menu

When you login, the system main menu is shown as below.

12. picture Menu

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