Trendnet Mira User guide

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Contents

Chapter1Introduction.................................................................................................................1

Chapter2Management................................................................................................................2

2.1ActivateDevices....................................................................................................................2

2.2AddDevice.............................................................................................................................3

2.2.1AddOnlineDevice......................................................................................................3

2.2.2AddDevicebyIPAddressorDomainName.............................................................6

2.2.3AddDevicesbyIPSegment........................................................................................8

2.3EditDevice'sNetworkInformation....................................................................................11

2.4Restore/ResetDevicePassword.........................................................................................12

2.4.1ResetDevicePassword............................................................................................12

2.4.2RestoreDevice'sDefaultPassword.........................................................................13

2.5UpgradeDeviceFirmwareVersion.....................................................................................14

Chapter3GroupManagement...................................................................................................1 6

3.1AddGroup............................................................................................................................16

3.2ImportResourcestoGroup.................................................................................................16

3.3EditResourceParameters...................................................................................................17

3.4RemoveResourcesfromGroup..........................................................................................18

Chapter4CloudAccount............................................................................................................19

4.1RegisteraCloudAccount....................................................................................................19

4.2LogintoCloudAccount.......................................................................................................20

Chapter5LiveView....................................................................................................................21

5.1StartLiveView.....................................................................................................................21

5.1.1StartLiveView..........................................................................................................21

5.1.2StartLiveViewforCameraGroup...........................................................................22

5.1.3AddCustomView.....................................................................................................23

5.1.4StartLiveViewinCustomViewMode....................................................................23

5.2Auto‐SwitchinLiveView....................................................................................................24

5.2.1Auto‐SwitchAllCameras..........................................................................................24

5.2.2Auto‐SwitchCamerasinaGroup.............................................................................24

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5.2.3Auto‐SwitchCustomViews......................................................................................25

5.3PTZControl..........................................................................................................................26

5.3.1ConfigurePreset.......................................................................................................28

5.3.2ConfigurePatrol.......................................................................................................29

5.3.3ConfigurePattern.....................................................................................................29

5.4CustomizeWindowDivision...............................................................................................30

5.5ManuallyRecordandCapture............................................................................................31

5.5.1ManuallyRecordVideo............................................................................................31

5.5.2ViewLocalVideos.....................................................................................................31

5.5.3CapturePictures.......................................................................................................32

5.5.4ViewCapturedPictures............................................................................................32

5.6InstantPlayback..................................................................................................................33

5.7LiveViewinLowBandwidth...............................................................................................34

5.8MoreFunctions....................................................................................................................34

Chapter6RemoteStorageConfiguration...................................................................................36

6.1StorePictureandVideoonNVR,orNetworkCamera......................................................36

6.2StorePicturesonLocalPC...................................................................................................38

6.3ConfigureRecordingScheduleTemplate...........................................................................38

6.4ConfigureCaptureScheduleTemplate...............................................................................39

Chapter7RemotePlayback........................................................................................................41

7.1NormalPlayback..................................................................................................................41

7.1.1SearchVideoFiles....................................................................................................42

7.1.2PlayVideoFiles.........................................................................................................42

7.2AlarmInputPlayback..........................................................................................................43

7.2.1SearchVideoFiles....................................................................................................43

7.2.2PlayVideoFiles.........................................................................................................44

7.3EventPlayback.....................................................................................................................44

7.3.1SearchVideoFiles....................................................................................................45

7.3.2PlayVideoFiles.........................................................................................................45

7.4VCAPlayback.......................................................................................................................46

7.5SynchronousPlayback.........................................................................................................47

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7.6PlaybackinLowBandwidth................................................................................................47

Chapter8DownloadVideoFootage...........................................................................................48

8.1DownloadVideoFootagebyDate......................................................................................48

8.2DownloadVideosfromMultipleCameras.........................................................................48

Chapter9ConfigureVideoEvent................................................................................................50

Chapter10EventCenter.............................................................................................................52

10.1EnableReceivingEventsfromDevices.............................................................................52

10.2ViewReal‐TimeEvents......................................................................................................52

10.3SearchHistoricalEvents....................................................................................................54

10.4ViewPop‐upAlarmInformation.......................................................................................56

Chapter11MapManagement....................................................................................................5 7

11.1AddMap............................................................................................................................57

11.2EditMapScale...................................................................................................................58

11.3ManageHotSpot...............................................................................................................58

11.3.1AddCameraasHotSpot........................................................................................58

11.3.2AddAlarmInputasHotSpot.................................................................................59

11.3.3AddAlarmOutputasHotSpot..............................................................................60

11.3.4AddZoneasHotSpot.............................................................................................60

11.3.5AddSecurityRadarasHotSpot.............................................................................61

11.3.6AddAccessPointasHotSpot................................................................................62

11.3.7EditHotSpot...........................................................................................................63

11.3.8PreviewHotSpot....................................................................................................63

11.4ManageHotRegion...........................................................................................................65

11.4.1AddHotRegion......................................................................................................65

11.4.2EditHotRegion.......................................................................................................66

11.4.3PreviewHotRegion................................................................................................66

Chapter13ForwardVideoStreamthroughStreamMediaServer..............................................68

13.1ImportCertificatetoStreamMediaServer......................................................................68

13.2AddStreamMediaServerbyIPAddress..........................................................................69

13.3AddCamerastoStreamMediaServertoForwardVideoStream...................................69

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Chapter14Statistics...................................................................................................................71

14.1PeopleCountingReport....................................................................................................71

14.2ViewPeopleCountinginIntersectionsReport................................................................73

14.3QueueManagement.........................................................................................................74

14.3.1Queuing‐UpTimeAnalysis.....................................................................................74

14.3.2QueueStatusAnalysis............................................................................................76

14.4HeatMapReport...............................................................................................................78

Chapter15DataRetrieval..........................................................................................................80

15.1FacePictureRetrieval........................................................................................................80

15.1.1SearchFacePicturebyUploadedPicture..............................................................8 0

15.1.2SearchFacePicturebyEvent.................................................................................82

15.1.3SearchFacePicturebyPersonName....................................................................83

15.2HumanBodyPictureRetrieval..........................................................................................84

15.3ViewBehaviorAnalysisRelatedPicturesandVideos......................................................86

15.4VehicleRetrieval................................................................................................................87

15.5HardHatRetrieval.............................................................................................................88

15.6FrequentlyAppearedPersonRetrieval............................................................................89

Chapter16SecurityControlPanel..............................................................................................91

16.1ConfigureClientLinkageforZoneEvent..........................................................................91

16.2RemotelyControlSecurityControlPanel.........................................................................92

16.2.1RemotelyControlPartitions..................................................................................93

16.2.2RemotelyControlZones.........................................................................................94

16.2.3RemotelyControlRelay.........................................................................................95

Chapter17LogSearch................................................................................................................96

Chapter18UserManagement....................................................................................................97

18.1AddUser............................................................................................................................97

18.2ChangeUser'sPassword...................................................................................................98

Chapter19SystemConfiguration...............................................................................................99

19.1SetGeneralParameters....................................................................................................99

19.2SetLiveViewandPlaybackParameters.........................................................................100

19.3SetImageParameters.....................................................................................................101

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19.4SetPictureStorage..........................................................................................................103

19.5SetAlarmSound..............................................................................................................103

19.6SetAccessControlandVideoIntercomParameters.....................................................104

19.7SetFileSavingPath.........................................................................................................104

19.8SetIconsShownonToolbar............................................................................................105

19.9SetKeyboardandJoystickShortcuts..............................................................................106

19.10SetEmailParameters....................................................................................................107

19.11ManageSecurityAuthentication..................................................................................107

19.11.1ExportCertificatefromServiceManagement..................................................108

19.11.2ImportCertificatetoClient................................................................................108

19.11.3CertificateVerificationforTransmissionEncryption........................................109

Chapter20OperationandMaintenance..................................................................................110

ErrorCode................................................................................................................................111

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Chapter1Introduction

MiraisaversatilesecuritymanagementsoftwareforTRENDnetIPcamerasandNVRs.Thissoftware

providesmultiplefunctionalities,includingreal‐timeliveview,videorecording,remotesearchand

playback,filebackup,alarmreceiving,securitycontrol,time&attendance,etc.,fortheconnected

devicestomeettheneedsofmonitoringtask.Withtheflexibledistributedstructureandeasy‐to‐

useoperations,theclientsoftwareiswidelyappliedtothesurveillanceprojectsofmediumorsmall

scale.



Thisusermanualdescribesthefunctions,configurationsandoperationstepsoftheclientsoftware.

Toensurethepropernessofusageandstabilityofthesoftware,refertothecontentsbelowand

readthemanualcarefullybeforeinstallationandoperation.



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Chapter2Management

Youcanmanagedevicesontheclient,includingadding,editing,anddeletingthedevices. 

2.1ActivateDevices

Forsomedevices,youarerequiredtocreatethepasswordtoactivatethembeforetheycanbe

addedtothesoftware.

BeforeYouStart 

MakesurethedevicetoactivateisconnectedtothenetworkandisinthesamesubnetasthePC

runningtheclient.

Steps 

Note

Thisfunctionshouldbesupportedbythedevice.

1.EntertheDeviceManagementpage.

2.ClickDevicetabonthetopoftherightpanel.

3.ClickOnlineDevicetoshowtheonlinedeviceareaatthebottomofthepage.

Thesearchedonlinedevicesaredisplayedinthelist.

4.Checkthedevicestatus(shownonSecurityLevelcolumn)andselectaninactivedevice.

5.ClickActivatetoopentheActivationdialog.

6.Createapasswordinthepasswordfield,andconfirmthepassword.

Caution

Thepasswordstrengthofthedevicecanbeautomaticallychecked.Wehighlyrecommendyou

changethepasswordofyourownchoosing(usingaminimumof8characters,includingatleast

threekindsoffollowingcategories:uppercaseletters,lowercaseletters,numbers,andspecial

characters)inordertoincreasethesecurityofyourproduct.Andwerecommendyouresetyour

passwordregularly,especiallyinthehighsecuritysystem,resettingthepasswordmonthlyor

weeklycanbetterprotectyourproduct.

Properconfigurationofallpasswordsandothersecuritysettingsistheresponsibilityofthe

installerand/orend‐user. 

7.Optional:FortheNVRdeviceconnectingwithinactivenetworkcamera(s),createapasswordin

NetworkCameras'DefaultPasswordfieldandentertheconfirmpasswordforactivatingthe

networkcamera(s)viaNVR.

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2.2AddDevice

Afterlaunchingtheclient,devicesincludingnetworkcameras,videoencoders,DVRs,NVRs,access

controldevices,alarmdevices,videointercomdevices,etc.,shouldbeaddedtotheclientforthe

remoteconfigurationandmanagement,suchasliveview,playback,eventmanagement,access

control,etc.

2.2.1AddOnlineDevice

Theactiveonlinedevicesinthesamelocalsubnetwiththeclientsoftwarewillbedisplayedonthe

OnlineDevicearea.YoucanclickRefreshEvery60storefreshtheinformationoftheonline

devices.

AddanOnlineDevice

Youcanaddanonlinedevicetotheclient.

Steps 

1.EntertheDeviceManagementmodule.

2.ClickDevicetabonthetopoftherightpanel.

3.ClickOnlineDevicetoshowtheonlinedevicearea.

Thesearchedonlinedevicesaredisplayedinthelist.

4.SelectanonlinedevicefromtheOnlineDevicearea.

Note

Fortheinactivedevice,youneedtocreatethepasswordforitbeforeyoucanaddthedevice

properly.Fordetailedsteps,refertoActivateDevices.

5.ClickAddtoopenthedeviceaddingwindow.

6.Entertherequiredinformation.

Name 

Enteradescriptivenameforthedevice.

IPAddress 

Enterthedevice'sIPaddress.TheIPaddressofthedeviceisobtainedautomaticallyinthis

addingmode.

Port

Theportnumberofthedeviceisobtainedautomaticallyinthisaddingmode.

UserName 

Bydefault,theusernameisadmin.

Password 

Enterthedevicepassword.

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Caution

Thepasswordstrengthofthedevicecanbeautomaticallychecked.Wehighlyrecommend

youchangethepasswordofyourownchoosing(usingaminimumof8characters,including

atleastthreekindsoffollowingcategories:uppercaseletters,lowercaseletters,numbers,

andspecialcharacters)inordertoincreasethesecurityofyourproduct.Andwerecommend

youresetyourpasswordregularly,especiallyinthehighsecuritysystem,resettingthe

passwordmonthlyorweeklycanbetterprotectyourproduct.

Properconfigurationofallpasswordsandothersecuritysettingsistheresponsibilityofthe

installerand/orend‐user. 

7.CheckSynchronizeTimetosynchronizethedevicetimewiththePCrunningtheclientafter

addingthedevicetotheclient.

8.Optional:CheckImporttoGrouptocreateagroupbythedevicename.

9.ClickAddtoaddthedevice.

10.Optional:Performthefollowingoperation(s).

Remote

Configuration

Click  onOperationcolumntosetremoteconfigurationofthe

correspondingdevice.

Note

Fordetailoperationstepsfortheremoteconfiguration,seetheuser

manualofthedevice.



DeviceStatus Click  onOperationcolumntoviewdevicestatus,including

cameras,recordingstatus,signalstatus,hardwarestatus,etc.

EditDevice

Information

Click  onOperationcolumntoeditthedeviceinformation,suchas

IPaddress,username,andpassword.

CheckOnlineUser Click  onOperationcolumntochecktheonlineuserswhoaccess

thedevice,suchasusername,usertype,user'sIPaddress,andlogin

time.

Refresh Click  onOperationcolumntogetthelatestdeviceinformation.

DeleteDevice SelectoneormultipledevicesandclickDeletetodeletetheselected

device(s)fromtheclient.

Mira

5

AddMultipleOnlineDevices

Youcanaddmultipleonlinedevicestotheclientinabatch.

BeforeYouStart 

Makesuretheto‐be‐addeddevicesareonline.

Steps 

1.EntertheDeviceManagementmodule.

2.ClickDevicetabonthetopoftherightpanel.

3.ClickOnlineDevicetoshowtheonlinedeviceareaatthebottomofthepage.

Thesearchedonlinedevicesaredisplayedinthelist.

4.Selectmultipledevices.

Note

Fortheinactivedevice,youneedtocreatethepasswordforitbeforeyoucanaddthedevice

properly.Fordetailedsteps,refertoActivateDevices.

5.ClickAddtoopenthedeviceaddingwindow.

6.Entertherequiredinformation.

UserName 

Bydefault,theusernameisadmin.

Password 

Enterthedevicepassword.

Caution

Thepasswordstrengthofthedevicecanbeautomaticallychecked.Wehighlyrecommend

youchangethepasswordofyourownchoosing(usingaminimumof8characters,including

atleastthreekindsoffollowingcategories:uppercaseletters,lowercaseletters,numbers,

andspecialcharacters)inordertoincreasethesecurityofyourproduct.Andwerecommend

youresetyourpasswordregularly,especiallyinthehighsecuritysystem,resettingthe

passwordmonthlyorweeklycanbetterprotectyourproduct.

Properconfigurationofallpasswordsandothersecuritysettingsistheresponsibilityofthe

installerand/orend‐user. 

7.CheckSynchronizeTimetosynchronizethedevicetimewiththePCrunningtheclientafter

addingthedevicetotheclient.

8.Optional:CheckImporttoGrouptocreateagroupbythedevicename.

9.ClickAddtoaddthedevices.

10.Optional:Performthefollowingoperation(s).

Remote

Configuration

Click  onOperationcolumntosetremoteconfigurationofthe

correspondingdevice.

Mira

6

Note

Fordetailoperationstepsfortheremoteconfiguration,seetheuser

manualofthedevice.



DeviceStatus Click  onOperationcolumntoviewdevicestatus,including

cameras,recordingstatus,signalstatus,hardwarestatus,etc.

EditDevice

Information

Click  onOperationcolumntoeditthedeviceinformation,suchas

IPaddress,username,andpassword.

CheckOnlineUser Click  onOperationcolumntochecktheonlineuserswhoaccess

thedevice,suchasusername,usertype,user'sIPaddress,andlogin

time.

Refresh Click  onOperationcolumntogetthelatestdeviceinformation.

DeleteDevice SelectoneormultipledevicesandclickDeletetodeletetheselected

device(s)fromtheclient.

2.2.2AddDevicebyIPAddressorDomainName

WhenyouknowtheIPaddressordomainnameofthedevicetoadd,youcanadddevicestothe

clientbyspecifyingtheIPaddress(ordomainname),username,password,etc.

Steps 

1.EnterDeviceManagementmodule.

2.ClickDevicetabonthetopoftherightpanel.

Theaddeddevicesaredisplayedontherightpanel.

3.ClickAddtoopentheAddwindow,andthenselectIP/Domainastheaddingmode.

4.Entertherequiredinformation.

Name 

Createadescriptivenameforthedevice.Forexample,youcanuseanicknamethatcanshow

thelocationorfeatureofthedevice.

Address 

TheIPaddressordomainnameofthedevice.

Port 

Thedevicestoaddsharethesameportnumber.Thedefaultvalueis8000.

UserName 

Enterthedeviceusername.Bydefault,theusernameisadmin.

Mira

7

Password 

Enterthedevicepassword.

Caution

Thepasswordstrengthofthedevicecanbeautomaticallychecked.Wehighlyrecommend

youchangethepasswordofyourownchoosing(usingaminimumof8characters,including

atleastthreekindsoffollowingcategories:uppercaseletters,lowercaseletters,numbers,

andspecialcharacters)inordertoincreasethesecurityofyourproduct.Andwerecommend

youresetyourpasswordregularly,especiallyinthehighsecuritysystem,resettingthe

passwordmonthlyorweeklycanbetterprotectyourproduct.

Properconfigurationofallpasswordsandothersecuritysettingsistheresponsibilityofthe

installerand/orend‐user. 

5.Optional:Addtheofflinedevices.

1)CheckAddOfflineDevice.

2)Entertherequiredinformation,includingthedevicechannelnumberandalarminput

number.

Note

Whentheofflinedevicecomesonline,thesoftwarewillconnectitautomatically.

6.Optional:CheckTransmissionEncryption(TLS)toenabletransmissionencryptionusingTLS

(TransportLayerSecurity)protocolforsecuritypurpose.

Note

●

Thisfunctionshouldbesupportedbythedevice.

●

IfyouhaveenabledCertificateVerification,youshouldclickOpenCertificateFoldertoopen

thedefaultfolder,andcopythecertificatefileexportedfromthedevicetothisdefault

directorytostrengthenthesecurity.SeeCertificateVerificationforTransmissionEncryption

fordetailsaboutenablingcertificateverification.

●

Youcanlogintothedevicetogetthecertificatefilebywebbrowser.

7.CheckSynchronizeTimetosynchronizethedevicetimewiththePCrunningtheclientafter

addingthedevicetotheclient.

8.Optional:CheckImporttoGrouptocreateagroupbythedevicename.

9.Finishaddingthedevice.

–

ClickAddtoaddthedeviceandbacktothedevicelistpage.

–

ClickAddandNewtosavethesettingsandcontinuetoaddotherdevice.

10.Optional:Performthefollowingoperation(s).

Remote

Configuration

Click  onOperationcolumntosetremoteconfigurationofthe

correspondingdevice.

Mira

8

Note

Fordetailoperationstepsfortheremoteconfiguration,seetheuser

manualofthedevice.



DeviceStatus Click  onOperationcolumntoviewdevicestatus,including

cameras,recordingstatus,signalstatus,hardwarestatus,etc.

EditDevice

Information

Click  onOperationcolumntoeditthedeviceinformation,suchas

IPaddress,username,andpassword.

CheckOnlineUser Click  onOperationcolumntochecktheonlineuserswhoaccess

thedevice,suchasusername,usertype,user'sIPaddress,andlogin

time.

Refresh Click  onOperationcolumntogetthelatestdeviceinformation.

DeleteDevice SelectoneormultipledevicesandclickDeletetodeletetheselected

device(s)fromtheclient.

2.2.3AddDevicesbyIPSegment

IfthedevicessharethesameportNo.,usernameandpassword,andtheirIPaddressesare

sharinganIPsegment.YoucanspecifythestartIPaddressandtheendIPaddress,portNo.,user

name,password,etcofthedevicestoaddthemtotheclient.

Steps 

1.EntertheDeviceManagementmodule.

2.ClickDevicetabonthetopoftherightpanel.

Theaddeddevicesaredisplayedontherightpanel.

3.ClickAddtoopentheAddwindow.

4.SelectIPSegmentastheaddingmode.

5.Entertherequiredinformation. 

StartIP 

EnterastartIPaddress.

EndIP 

EnteranendIPaddressinthesamenetworksegmentwiththestartIP.

Port 

EnterthedeviceportNo.Thedefaultvalueis8000.

UserName 

Mira

9

Bydefault,theusernameisadmin.

Password 

Enterthedevicepassword.

Caution

Thepasswordstrengthofthedevicecanbeautomaticallychecked.Wehighlyrecommend

youchangethepasswordofyourownchoosing(usingaminimumof8characters,including

atleastthreekindsoffollowingcategories:uppercaseletters,lowercaseletters,numbers,

andspecialcharacters)inordertoincreasethesecurityofyourproduct.Andwerecommend

youresetyourpasswordregularly,especiallyinthehighsecuritysystem,resettingthe

passwordmonthlyorweeklycanbetterprotectyourproduct.

Properconfigurationofallpasswordsandothersecuritysettingsistheresponsibilityofthe

installerand/orend‐user. 

6.Optional:Addtheofflinedevices.

1)CheckAddOfflineDevice.

2)Entertherequiredinformation,includingthedevicechannelnumberandalarminput

number.

Note

Whentheofflinedevicecomesonline,thesoftwarewillconnectitautomatically.

7.Optional:CheckTransmissionEncryption(TLS)toenabletransmissionencryptionusingTLS

(TransportLayerSecurity)protocolforsecuritypurpose.

Note

●

Thisfunctionshouldbesupportedbythedevice.

●

IfyouhaveenabledCertificateVerification,youshouldclickOpenCertificateFoldertoopen

thedefaultfolder,andcopythecertificatefileexportedfromthedevicetothisdefault

directorytostrengthenthesecurity.SeeCertificateVerificationforTransmissionEncryption

fordetailsaboutenablingcertificateverification.

●

Youcanlogintothedevicetogetthecertificatefilebywebbrowser.

8.CheckSynchronizeTimetosynchronizethedevicetimewiththePCrunningtheclientafter

addingthedevicetotheclient.

9.Optional:CheckImporttoGrouptocreateagroupbythedevicename.

10.Finishaddingthedevice.

–

ClickAddtoaddthedeviceandbacktothedevicelistpage.

–

ClickAddandNewtosavethesettingsandcontinuetoaddotherdevice.

11.Optional:Performthefollowingoperation(s).

Remote

Configuration

Click  onOperationcolumntosetremoteconfigurationofthe

correspondingdevice.

Mira

10

Note

Fordetailoperationstepsfortheremoteconfiguration,seetheuser

manualofthedevice.



DeviceStatus Click  onOperationcolumntoviewdevicestatus,including

cameras,recordingstatus,signalstatus,hardwarestatus,etc.

EditDevice

Information

Click  onOperationcolumntoeditthedeviceinformation,suchas

IPaddress,username,andpassword.

CheckOnlineUser Click  onOperationcolumntochecktheonlineuserswhoaccess

thedevice,suchasusername,usertype,user'sIPaddress,andlogin

time.

Refresh Click  onOperationcolumntogetthelatestdeviceinformation.

DeleteDevice SelectoneormultipledevicesandclickDeletetodeletetheselected

device(s)fromtheclient.



Remote

Configuration

Click  onOperationcolumntosetremoteconfigurationofthe

correspondingdevice.

Note

Fordetailoperationstepsfortheremoteconfiguration,seetheuser

manualofthedevice.



EditDevice

Information

Click  toeditthedevicedetails.

DeleteDevice SelectoneormultipledevicesandclickDeletetodeletetheselected

device(s)fromtheclient.

Mira

11

2.3EditDevice'sNetworkInformation

Afteractivatingdevice,youcaneditthenetworkinformation(includingIPaddress,portnumber,

gateway,etc.)fortheonlinedevice.

BeforeYouStart 

Activatethedeviceifthedevicestatusisinactivated.

Steps 

1.EnterDeviceManagementpage.

2.ClickDevicetabonthetopoftherightpanel.

3.ClickOnlineDevicetoshowtheonlinedevicearea.

Alltheonlinedevicessharingthesamesubnetwillbedisplayedinthelist.

4.SelectanactivateddeviceinOnlineDevicearea.

5.Click  ontheOperationcolumntoopentheModifyNetworkParameterwindow.

Note

ThisfunctionisonlyavailableontheOnlineDevicearea.

6.Optional:ChangethedeviceIPaddresstothesamesubnetwithyourcomputerifyouneedto

addthedevicetotheclient.

–

EdittheIPaddressmanually.

–

CheckDHCPtosettheIPaddressasastaticIPaddress.

7.Enterthepasswordcreatedwhenyouactivatethedevice.

Caution

Thepasswordstrengthofthedevicecanbeautomaticallychecked.Wehighlyrecommendyou

changethepasswordofyourownchoosing(usingaminimumof8characters,includingatleast

threekindsoffollowingcategories:uppercaseletters,lowercaseletters,numbers,andspecial

characters)inordertoincreasethesecurityofyourproduct.Andwerecommendyouresetyour

passwordregularly,especiallyinthehighsecuritysystem,resettingthepasswordmonthlyor

weeklycanbetterprotectyourproduct.

Properconfigurationofallpasswordsandothersecuritysettingsistheresponsibilityofthe

installerand/orend‐user. 

8.ClickOKtocompletethenetworksettings.



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2.4Restore/ResetDevicePassword

Ifyouforgotthepasswordofthedetectedonlinedevices,youcanrestorethedevice'sdefault

passwordorresetthedevice'spasswordthroughtheclient.

2.4.1ResetDevicePassword

Ifyouforgotthepasswordofthedetectedonlinedevices,youcanresetthedevicepasswordvia

theclient.

Steps 

1.EnterDeviceManagementpage.

2.ClickDevicetabonthetopoftheleftpanel.

3.ClickOnlineDevicetoshowtheonlinedevicearea.

Alltheonlinedevicessharingthesamesubnetwillbedisplayedinthelist.

4.Selectthedevicefromthelistandclick  ontheOperationcolumn.

5.Resetthedevicepassword.

–

ClickExporttosavethedevicefileonyourPCandthensendthefiletoourtechnicalsupport.

Note

Forthefollowingoperationsforresettingthepassword,contactourtechnicalsupport.

–

ClickGeneratetopopuptheQRCodewindowandclickDownloadtosavetheQRcodeto

yourPC.YoucanalsotakeaphotooftheQRcodetosaveittoyourphone.Sendthepicture

toourtechnicalsupport.

Note

Forthefollowingoperationsforresettingthepassword,contactourtechnicalsupport.

–

SelecttheSafeModeaccordingtoactualneeds.

Note

Forthefollowingoperationsforresettingthepassword,contactourtechnicalsupport.

Caution

Thepasswordstrengthofthedevicecanbeautomaticallychecked.Wehighlyrecommendyou

changethepasswordofyourownchoosing(usingaminimumof8characters,includingatleast

threekindsoffollowingcategories:uppercaseletters,lowercaseletters,numbers,andspecial

characters)inordertoincreasethesecurityofyourproduct.Andwerecommendyouresetyour

passwordregularly,especiallyinthehighsecuritysystem,resettingthepasswordmonthlyor

weeklycanbetterprotectyourproduct.

Properconfigurationofallpasswordsandothersecuritysettingsistheresponsibilityofthe

installerand/orend‐user. 

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2.4.2RestoreDevice'sDefaultPassword

Ifyouforgetthepasswordofthedetectedonlinedevices,youcanrestoretheirdefaultpassword

viatheclient.

Steps 

1.EnterDeviceManagementpage.

2.ClickDevicetabonthetopoftheleftpanel.

3.ClickOnlineDevicetoshowtheonlinedevicearea.

Alltheonlinedevicessharingthesamesubnetwillbedisplayedinthelist.

4.Selectadeviceandclick  ontheOperationcolumntoopentheResetPasswordwindow.

5.Restorethedevicepassword.

–

Enterthesecuritycode,andthenyoucanrestorethedefaultpasswordoftheselected

device.

Note

Forgettingthesecuritycode,contactourtechnicalsupport.

–

ClickExporttosavethedevicefileonyourPCandsendthefiletoourtechnicalsupport.

Note

Forthefollowingoperationsforresettingthepassword,contactourtechnicalsupport.

Whattodonext 

Thedefaultpassword(12345)fortheadminaccountisforfirst‐timeloginpurposesonly.Youmust

changethisdefaultpasswordtobetterprotectagainstsecurityrisks,suchastheunauthorized

accessbyotherstotheproductthatmaypreventtheproductfromfunctioningproperlyand/or

leadtootherundesirableconsequences.

Caution

Thepasswordstrengthofthedevicecanbeautomaticallychecked.Wehighlyrecommendyou

changethepasswordofyourownchoosing(usingaminimumof8characters,includingatleast

threekindsoffollowingcategories:uppercaseletters,lowercaseletters,numbers,andspecial

characters)inordertoincreasethesecurityofyourproduct.Andwerecommendyouresetyour

passwordregularly,especiallyinthehighsecuritysystem,resettingthepasswordmonthlyor

weeklycanbetterprotectyourproduct.

Properconfigurationofallpasswordsandothersecuritysettingsistheresponsibilityofthe

installerand/orend‐user. 

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2.5UpgradeDeviceFirmwareVersion

Whenthereisanewfirmwareversionavailablefortheaddeddevice,youcanupgradeits

firmwareversionviatheclient.

Note

●

Thedeviceshouldsupportthisfunction.

●

YoucanconfigureupgradingmodeinSystemConfiguration.SeeSetGeneralParametersfor

details.

EntertheDeviceManagementmodule,andthenclickDevicetabtoshowthedevicelist.

Performthefollowingoperationsaccordingtodifferentupgradingmodes.

Disable

OntheDeviceforManagementpanel,ifthereisanewfirmwareversionavailable,thestatusin

theFirmwareUpgradecolumnofthedevicewillturntoUpgradeable.

SelecttheupgradeabledeviceandclickUpgradetostartupgradingthedevicefirmware. 

Note

Theupgradeprogresswillshow.Whentheupgradeiscompleted,thestatusintheFirmware

UpgradecolumnofthedevicewillturntoUpgraded.



PromptMeIfDownloadandUpgrade

Ifthereisanewfirmwareversionavailable,apromptwindowwillpopup.ClickUpgradeAllto

startdownloadingandupgrading.

DownloadandPromptMeIfUpgrade

Adialogwillpopupforselectingwhethertoupgradeafterdownloadingpackageofnewversion.

ClickUpgradeAlltostartupgradingthedevicefirmware. 

Note

AfterclickingUpgradeAll,apromptwillpopupforviewingdetails.IfyouarenotinDevice

Managementpage,clickViewDetailstojumptoDeviceManagementpage;ifyouareinDevice

Managementpage,closetheprompt.

DownloadandUpdateAutomatically

Aftertheclientdetectsthenewversionofthedevices,itwilldownloadthenewversionand

upgradethenewversionwithoutnoticingtheuser.

Onthedevicemanagementpage,thefollowingupdatingstatuswillbeshownintheFirmware

Updatecolumn.

NoAvailableVersion 

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