ADT DVR7800S-U Series User manual

DVR7800S-U Series

Hybrid Digital Video Recorder

User Guide

Typographic Conventions

This document uses the following typographic conventions to help you locate and identify

information:

Italic text Identifies new terms, emphasis, book titles and text to enter on the keyboard

Bold text Identifies button names and other items that you can click or touch in the graphical user

interface or press on a computer keyboard

Note: Extra information about a topic that is good to know but not essential to the process.

Tip: A useful hint for proper use of the product or software.

IMPORTANT: Significant information that warrants more than ordinary consideration but not

essential to system security.

CAUTION: Draws your attention to actions that could compromise the security of your system or

result in the loss of data.

Property of ADT LLC. Information accurate as of published date and is provided “as is” without warranty of any

kind.

marks and/or registered marks of ADT. Unauthorized use is strictly prohibited. Third party marks are the property

of their respective owners.

Portions of the software provided with this product may be subject to one third party licenses, including licenses

for the use of "open source" software. Details can be found in the file LICENSE_README.TXT on the installation

CD.

DVR7800S-U-UG-02 (09/15)

DVR7800S-U Series Hybrid DVR User Guide ii

Table of Contents

1 DVR Overview ................................................................................................................................... 1

1.1 Front Panel ........................................................................................................................................................ 1

1.2 Rear Panel ......................................................................................................................................................... 3

1.3 Alarm Connections ......................................................................................................................................... 4

1.3.1 Alarm Port .............................................................................................................................................. 4

1.3.2 Alarm Input Port .................................................................................................................................... 4

1.3.3 Alarm Output Port................................................................................................................................. 5

1.4 RS485 ................................................................................................................................................................ 6

1.4.1 Network Connections .......................................................................................................................... 7

1.5 Bidirectional Talk ............................................................................................................................................. 8

1.5.1 DVR to PC ............................................................................................................................................... 8

1.5.2 PC to the DVR ........................................................................................................................................ 8

1.6 Remote Control ................................................................................................................................................ 9

2 Getting Started .............................................................................................................................. 11

2.1 Login, Start up and Logout ..........................................................................................................................11

2.1.1 Virtual Keyboard .................................................................................................................................13

2.1.2 Shortcut (Right-click) Menu ..............................................................................................................14

2.2 Startup Sequence .........................................................................................................................................15

2.2.1 Logout / Shutdown ............................................................................................................................16

2.3 Live Viewing ...................................................................................................................................................17

2.4 Navigation Bar................................................................................................................................................18

2.4.1 Channel Info .........................................................................................................................................19

2.4.2 Video Color ...........................................................................................................................................19

2.5 Search and Playback ....................................................................................................................................21

2.5.1 Other Functions ...................................................................................................................................25

2.5.2 Smart Search .......................................................................................................................................26

2.5.3 Playback by Time ................................................................................................................................27

2.5.4 Mark Playback .....................................................................................................................................28

2.6 Backup .............................................................................................................................................................30

2.6.1 File Backup ...........................................................................................................................................30

2.6.2 USB Device Auto Pop-up...................................................................................................................31

2.7 Snapshot .........................................................................................................................................................32

2.7.1 Schedule Snapshot ............................................................................................................................33

2.7.2 Activation Snapshot ...........................................................................................................................34

2.7.3 Manual Record/Snapshot ................................................................................................................36

2.7.4 Holiday Record/Snapshot ................................................................................................................38

DVR7800S-U Series Hybrid DVR User Guide iii

3 Local Menu Operations ................................................................................................................ 41

3.1 Menu Tree .......................................................................................................................................................41

3.2 Information (Info) ...........................................................................................................................................43

3.2.1 HDD Information .................................................................................................................................43

3.2.2 Record Info ...........................................................................................................................................44

3.2.3 BPS .........................................................................................................................................................45

3.2.4 Version ..................................................................................................................................................45

3.2.5 Remote Device (Camera) Information ...........................................................................................46

3.2.6 Online Users .........................................................................................................................................47

3.2.7 Network Load ......................................................................................................................................48

3.2.8 Network Test .......................................................................................................................................49

3.2.9 Log .........................................................................................................................................................50

3.3 Setting .............................................................................................................................................................51

3.3.1 Camera ..................................................................................................................................................51

3.3.2 Image .....................................................................................................................................................56

3.3.3 Encode ..................................................................................................................................................59

3.3.4 Channel Name .....................................................................................................................................63

3.4 Network ...........................................................................................................................................................64

3.4.1 TCP/IP ...................................................................................................................................................64

3.4.2 Connection ...........................................................................................................................................66

3.4.3 WIFI ........................................................................................................................................................67

3.4.4 3G ...........................................................................................................................................................67

3.4.5 PPPoE ....................................................................................................................................................67

3.4.6 DDNS .....................................................................................................................................................68

3.4.7 IP Filter ...................................................................................................................................................70

3.4.8 Email ......................................................................................................................................................72

3.4.9 FTP .........................................................................................................................................................74

3.4.10 SNMP ...............................................................................................................................................76

3.4.11 Multicast Setup ..............................................................................................................................77

3.4.12 Register ............................................................................................................................................78

3.4.13 Alarm Centre ..................................................................................................................................79

3.5 Event ................................................................................................................................................................80

3.5.1 Detect ....................................................................................................................................................80

3.5.2 Alarm Setup .........................................................................................................................................92

3.5.3 Abnormality .........................................................................................................................................98

3.5.4 Alarm Output .................................................................................................................................... 100

3.6 Storage ......................................................................................................................................................... 101

3.6.1 Schedule ............................................................................................................................................ 101

3.6.2 HDD Manager ................................................................................................................................... 104

3.6.3 Manual Recording ........................................................................................................................... 106

3.6.4 Advance ............................................................................................................................................. 107

DVR7800S-U Series Hybrid DVR User Guide iv

3.6.5 Quota Setup ...................................................................................................................................... 108

3.7 System .......................................................................................................................................................... 109

3.7.1 General ............................................................................................................................................... 109

3.7.2 Display Setup .................................................................................................................................... 113

3.7.3 Video Matrix ...................................................................................................................................... 117

3.7.4 RS232 ................................................................................................................................................ 118

3.7.5 Pan/Tilt/Zoom (PTZ) ...................................................................................................................... 119

3.7.6 Text Overlay ...................................................................................................................................... 128

3.7.7 Voice ................................................................................................................................................... 131

3.7.8 Account .............................................................................................................................................. 132

3.7.9 Auto Maintenance ........................................................................................................................... 136

3.7.10 Config Backup ............................................................................................................................. 137

3.7.11 Default ........................................................................................................................................... 138

3.7.12 Upgrade ........................................................................................................................................ 139

3.8 Shutdown .................................................................................................................................................... 140

4 Web Service ................................................................................................................................. 141

4.1 Network Connection ................................................................................................................................. 141

4.2 About PoE Address Setup, Operation and Allocation ........................................................................ 141

4.3 Login ............................................................................................................................................................. 142

4.4 Live Tab ........................................................................................................................................................ 144

4.4.1 LAN Mode ......................................................................................................................................... 145

4.4.2 WAN Mode ....................................................................................................................................... 149

4.4.3 Real-time Monitor ............................................................................................................................ 151

4.4.4 Pan/Tilt/Zoom (PTZ) Panel ........................................................................................................... 152

4.4.5 Image Setup ...................................................................................................................................... 155

4.4.6 Alarm Relay Out ............................................................................................................................... 155

4.5 Playback (Search) ....................................................................................................................................... 156

4.6 Alarm ............................................................................................................................................................. 160

4.6.1 Alarm Type ........................................................................................................................................ 160

4.6.2 Operation ........................................................................................................................................... 160

4.6.3 Alarm Sound ..................................................................................................................................... 160

4.7 Setup ............................................................................................................................................................. 161

4.7.1 Remote Camera ............................................................................................................................... 161

4.7.2 Network ............................................................................................................................................. 171

4.7.3 Event ................................................................................................................................................... 188

4.7.4 Storage ............................................................................................................................................... 217

4.7.5 Advanced .......................................................................................................................................... 221

4.7.6 Setting ................................................................................................................................................ 223

4.7.7 Information (Info) ............................................................................................................................. 248

4.8 Logout ........................................................................................................................................................... 250

4.9 Un-install Web Service .............................................................................................................................. 250

DVR7800S-U Series Hybrid DVR User Guide v

Appendix A Troubleshooting, Daily Maintenance and Glossary.............................................. 251

Appendix B Specifications ................................................................................................................ 259

Appendix C Compatible Network Cameras .................................................................................. 261

Appendix D Compatible Backup Devices ...................................................................................... 265

Appendix E Compatible SATA HDDs .............................................................................................. 267

Appendix F Compatible CD/DVD Devices ..................................................................................... 271

Appendix G Compatible Displays .................................................................................................... 272

Index ........................................................................................................................................................ 273

DVR7800S-U Series Hybrid DVR User Guide vi

Preface

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

Important Safeguards and Warnings

Electrical Safety

All installation and operation here should conform to your local electrical safety codes. The product

must be grounded to reduce the risk of electric shock. ADT assumes no liability or responsibility for all

the fires or electrical shock caused by improper handling or installation.

Transportation security

Heavy stress, violent vibration or water splash are not allowed during transportation, storage and

installation.

Installation

• Keep upright

• Handle with care

• Do not apply power to the DVR before completing the installation

• Do not place objects on top of the DVR

Qualified Service Personnel

All examination and repair work should be performed only by qualified service personnel. ADT is not

liable for any problems caused by unauthorized modifications or attempted repair.

Environment

The DVR should be installed in a cool, dry place away from direct sunlight.

Accessories

• Be sure to use only the accessories recommended by manufacturer.

• Before installation, open the package and check that all the components are included.

• Contact us if something is damaged in the package.

Lithium Battery

• When replacing the battery, make sure you are using the same type.

• Improper battery use may result in fire, explosion or personal injury.

DVR7800S-U Series Hybrid DVR User Guide vii

Preface

Welcome

Thank you for purchasing the ADT® DVR7800 Series hybrid digital video recorder. The DVR7800

Series is available in the following models:

SCN# Item

DVR7804S-U-ADT-4 8 Channel 2U Hybrid Digital Video Recorder with 4 TB HDD

DVR7808S-U-ADT-8 16 Channel 2U Hybrid Digital Video Recorder with 8 TB HDD

DVR7816S-U-ADT-16 32 Channel 2U Hybrid Digital Video Recorder with 16TB HDD

This user guide is designed to be a reference tool for the installation and operation of your DVR. Here

you can find information about DVR features and functions, as well as a detailed menu tree. Before

installation and operation, please read the following safeguards and warnings carefully.

Features

Overview

The DVR7800 Series hybrid digital video recorder is a digital monitoring product designed for security

applications. It adopts embedded Linux OS to maintain reliable operation and the H.264 compression

algorithm to provide high quality, low bit streams. The frame-by-frame playback function is ideal for

detailed analysis.

The DVR7800 Series DVR features:

• Real-time Surveillance

o VGA port and HDMI port

o Monitor real time surveillance

o Supports popular PTZ decoder control protocols, preset, tour and pattern

• Playback

o Each channel records independently and at the same time can support search, forward

play, network monitor, record search and download functions

o Supports various playback modes: slow play, fast play, backward play and frame-by-

frame playback

o Supports time-of-day text overlay so that you can view event time and camera name

o Supports customized zoom function

• User Management

o Each group has different management rights that can be edited freely

o Every user belongs to an exclusive group

DVR7800S-U Series Hybrid DVR User Guide viii

Preface

• Storage

o Backup recorded video data (configured in Alarm setup and Schedule setup)

o Record video locally or via the Web and store the file on the client end

• Alarm

o Responds to external alarms simultaneously (within 200ms), based on your relay setup

o Can send alerts via email

o Supports central alarm server setup, so that alarm information can remotely notify the

user automatically

• Network Monitor

o Compresses video data by IPC or NVS and sends through the network to the client where

the data is decompressed and displayed

o Transmit video data by TCP, MULTICAST, etc.

o Certain alarm data can be transmitted by SNMP

o Supports Web access in WAN/LAN

• Window Split

o Adopts the video compression and digital process to display several windows on one

monitor

o Supports 1/4/9/16 window display during real time live view

• Record

o Supports normal/motion detect/alarm record function

o Save the recorded files in the HDD, USB device, client PC, or network storage server

o Search or playback the saved files at the local end or via the Web/USB device

• Backup

o Supports local backup operation via the USB 2.0 port (such as a flash drive, portable

HDD)

o Supports backup via the Web

• Network Management

o Supervise DVR configuration and control power via Ethernet

o Supports management via the Web

• Auxiliary

o Support switch between NTSC and PAL.

o Support real-time system resources information and running statistics display.

o Support log file.

o Local GUI output. Shortcut menu operation via mouse.

o IR control function (for certain series products only). Shortcut menu operation via remote

control.

o Support IPC or NVS remote video live view and control

DVR7800S-U Series Hybrid DVR User Guide ix

Preface

• Peripheral Equipment Management

o Supports peripheral equipment management such as protocol setup and port connection

o Supports transparent data transmission such as RS232, RS422, and RS485

DVR7800S-U Series Hybrid DVR User Guide x

2 Getting Started

1 DVR Overview

This chapter provides information about front panel and rear panel.

1.1 Front Panel

The front panel is shown in the following figure.

Figure 1-1

Refer to the following table for detailed information.

Group

No. Symbol Function

1 Power switch. Press and hold for three seconds to power up or shut down

the DVR.

2 (Outer Ring) Shuttle. In Real-time Monitor mode, this serves as a left/right direction key.

In Playback mode, turn counter clockwise to play forward and clock wise to

play backward.

(Inner Dial)

Jog. In Real-time Monitor mode, this serves as an up/down direction key.

In Playback mode, turn the inner dial to initiate frame-by-frame playback.

(Not available in all models.)

3

Fast Play. Press to toggle between normal playback and various fast play

speeds.

Slow Play. Press to toggle between normal playback and various slow play

speeds.

Play / Pause. Press to toggle between normal playback and pause playback

modes.

Reverse / Pause. Press to toggle between reverse playback and pause

playback modes.

Play Previous. In playback mode, press to playback the previous video.

Play Next. In playback mode, press to playback the next video.

In menu setup, press to move downward on the dropdown list.

4 0-9

A-Z

Alpha Numeric Characters. Press to input a number 0-9, upper case letter

or lower case letter, using the Shift key to toggle between character types.

 Shift. Press to toggle between numbers, lower case letters and upper case

letters. Also enables or disables the Tour function.

-/- -

Numbers > 9. To enter a number with a value greater than 9, first press this

key then input the desired number.

DVR7800S-U Series Hybrid DVR User Guide 1

2 Getting Started

Group

No. Symbol Function

5   Up/Down arrows. Press to move the selection in the currently-active control

up or down (e.g., menu items). Also increases/decreases numeric values.

  Left/Right arrows. Press to move the selection in the currently-active control

left or right. During playback, click to control the playback bar.

Fn

(Function)

In one-window monitor mode: displays the PTZ control and image color

functions.

In motion detection setup: use with the direction keys to complete setup.

In text mode: toggles between numeric and alpha characters (lower/upper

case). Also serves as the Backspace function to delete the previous

character (to the left of the cursor) when pressed for 1.5 seconds.

In HDD management screen: switches between HDD recordings and

other information (menu prompt).

Enter Enter. Use to confirm the current operation, return to the default button or

select a menu item.

Rec Record. Press to manually start/stop recording. Use the direction keys or

number keys to select the recording channel.

Esc

Escape. Return to the previous menu or cancel the current operation.

During playback mode, press to restore real-time monitor mode.

Mult Multiple Windows. Press to toggle between one-window and multiple-

window display modes.

6 1-16 Record Active indicators. Individual LEDs illuminate to indicate that a

channel is recording.

Status Operation indicator. Glows to indicate that the DVR is operating properly.

HDD HDD indicator. Glows to alert you of a hard disk error or that disk capacity is

below the specified threshold value.

ACT Remote Active indicator. Glows to indicate that remote control is active.

IR IR receiver. Receives the signal from the remote control.

7 USB Port. Connects a USB storage device or USB mouse.

DVR7800S-U Series Hybrid DVR User Guide 2

2 Getting Started

1.2 Rear Panel

The DVR rear panel is shown in Figure 1-2.

Figure 1-2

Refer to the following table for detailed information.

Item Function

1 Grounding mount

2 Power Input port

3 Power switch

4 Fan

5 Audio Inputs for channels 1–4

6 Audio Inputs (DB25 port) for channels 5–16

7 Loop Video Output

8 Video Input

9 Audio Output

10 Bidirectional Talk Input

11 Bidirectional Talk Output

12 Alarm Input/Alarm Output

13

Video VGA Output

14 HDMI port

15 RS-232 port

16 eSATA port

17 USB port

18 Network port

19 Video CVBS output

20 Video Matrix output

21 Full duplex RS-485 port

22 Semi duplex RS-485 port

Note: When connecting the Ethernet port, use the crossover cable to connect the PC and use the

straight cable to connect to the switcher or router.

DVR7800S-U Series Hybrid DVR User Guide 3

2 Getting Started

1.3 Alarm Connections

1.3.1 Alarm Port

Please refer to the following figure for detailed information about the alarm port.

Figure 1-3

No. ID Description

1 1-4, 1-8 or 1-16 Alarm Inputs (active low)

2

CTRL 12V

Control power output. For an external alarm, close the device power to

cancel the alarm.

3

+12V

External power input. Peripheral equipment must provide +12V power

(< 1A).

4

Earth ground

5 NO1/C1 – NO5/C5 Activation Outputs 1-4, normally open (on/off switch)

6 C5/NC5 Activation Output 5, normally closed (on/off switch)

7

T+, T- , R+, R-

Four-wire double duplex RS485 port

T+ T-: output wire

R+ R-: input wire

8 A/B 485 communication port: controls the PTZ decoder

1.3.2 Alarm Input Port

• Connect in parallel the COM end and GND end of the alarm detector (providing external

power to the alarm detector)

• Connect in parallel the Ground of the DVR and the ground of the alarm detector

• Connect the NC port of the alarm sensor to the DVR alarm input (ALARM)

Figure 1-4

Note: When your alarm input device is using external power, make sure the device and the DVR

have the same ground. Also, make sure that there is power to the external alarm device.

1

5

6

3

4

7

8

2

DVR7800S-U Series Hybrid DVR User Guide 4

2 Getting Started

1.3.3 Alarm Output Port

• Provide external power to external alarm device

• To avoid overloading, please refer to the following relay parameters table

• RS485 A/B cable is for the A/B cable of the PTZ decoder:

T+,T-,R+,R- are four-wire double duplex RS485 port: T+ T-: output wire; R+ R-: input wire

Relay Specifications

Model: JRC-27F

Contact Material Silver

Rating

(resistance load) Rated switch capacity 30VDC 2A, 125VAC 1A

Maximum switch power 125VA 160W

Maximum switch voltage 250VAC, 220VDC

Maximum switch currency 1A

Insulation

Between touches with same

polarity

1000VAC 1minute

Between touches with

different polarity

1000VAC 1minute

Between touch and winding 1000VAC 1minute

Surge voltage

Between touches with same

polarity

1500V (10 x 160us)

Open time 3ms max

Close time 3ms max

Longevity

Mechanical 50 x 106 times (3Hz)

Electrical 200 x103 times (0.5Hz)

Temperature -40°C to +70°C

DVR7800S-U Series Hybrid DVR User Guide 5

2 Getting Started

1.4 RS485

When the DVR receives a camera control command, it transmits that command through the coaxial

cable to the Pan/Tilt/Zoom (PTZ) device. RS485 is a single-direction protocol; the PTZ device can’t

return any data to the unit. To enable the operation, connect the PTZ device to the RS485 (A,B) input

on the DVR.

Since RS485 is disabled by default for each camera, you must enable the PTZ settings first. The

Hybrid DVR supports multiple protocols such as Pelco D and Pelco P.

To connect PTZ devices to the DVR:

1. Connect RS485 (A,B) on the DVR rear panel.

2. Connect the other end of the cable to the proper pins in the connector on the camera.

3. Follow the instructions to configure a camera to enable each PTZ device on the DVR.

Figure 1-5

RS485 port

DVR7800S-U Series Hybrid DVR User Guide 6

2 Getting Started

1.4.1 Network Connections

Figure 1-6

DVR7800S-U Series Hybrid DVR User Guide 7

2 Getting Started

1.5 Bidirectional Talk

1.5.1 DVR to PC

Device Connection

• Connect the microphone or pickup to the first audio input port on the device’s rear panel.

• Connect the earphone or the speaker to the audio output port on the PC.

• Login to the Web Service and click the Start Talk button to enable Bidirectional Talk (as

described on page 146).

Listening

Speak into the microphone connected to the DVR and the audio is received at the earphone or

speaker connected to the PC.

1.5.2 PC to the DVR

Device Connection

• Connect the microphone or the pickup to the audio output port on the PC.

• Connect the earphone or the speaker to the first audio input port on the device’s rear panel.

• Login to the Web Service and click the Start Talk button to enable Bidirectional Talk (as described

on page 146).

Listening

Speak into the microphone or pickup connected to the remote PC and the audio is received at the

earphone or speaker connected to the DVR.

DVR7800S-U Series Hybrid DVR User Guide 8

2 Getting Started

1.6 Remote Control

The following describes the remote control.

Figure 1-7

DVR7800S-U Series Hybrid DVR User Guide 9

2 Getting Started

No. Symbol Function

1 Power button. Press to power up or shut down the DVR.

2 Add Address. Use to input the device number of the unit that you want to

control with the remote.

3 Fast Play. Press to toggle between normal playback and various fast play

speeds.

4 Slow Play. Press to toggle between normal playback and various slow play

speeds.

5 Play Next. In playback mode, press to playback the next video.

In menu setup, press to move downward on the dropdown list.

6 Play Previous. In playback mode, press to playback the previous video.

7

Play / Pause. Press to toggle between normal playback and pause playback

modes.

8

Reverse / Pause.

Press to toggle between reverse playback and pause

playback modes.

9 Esc

Escape. Return to the previous menu or cancel the current operation.

During playback mode, press to restore real-time monitor mode.

10 Rec

Record. Press to manually start/stop recording. Use the direction keys or

number keys to select the recording channel.

11



 



Direction Keys. Press to move the selection in the currently-active control

left, right, up or own. During playback, click to control the playback bar.

12 Enter Enter. Use to confirm the current operation, return to the default button or

select a menu item.

13 Mult Multiple Windows. Press to toggle between one-window and multiple-

window display modes.

14 Fn

In one-window monitor mode: displays the PTZ control and image color

functions.

In motion detection setup: use with the direction keys to complete setup.

In text mode: toggles between numeric and alpha characters (lower/upper

case). Also serves as the Backspace function to delete the previous

character (to the left of the cursor) when pressed for 1.5 seconds.

In HDD management screen: switches between HDD recordings and

other information (menu prompt).

15

0-9

A-Z

Shift

-/- -

Alpha Numeric Characters. Press to input a number 0-9, upper case letter

or lower case letter, using the Shift key to toggle between character types.

To enter a number greater than 9, first press the -/- - key, and then input the

desired number.

DVR7800S-U Series Hybrid DVR User Guide 10

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ADT DVR7800S-U Series User manual

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