Zebra L10 User guide

Enterprise Tablet

L10

MN-003414-01 Rev. A

User Guide

for Android

™

8.1.0 Oreo

2

Copyright

ZIH Corp., registered in many jurisdictions worldwide. Google, Android, Google Play and other marks are

trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group. All other trademarks are the

property of their respective owners.

COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/

copyright.

WARRANTY: For complete warranty information, go to www.zebra.com/warranty.

END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.

Terms of Use

• Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries

(“Zebra Technologies”). It is intended solely for the information and use of parties operating and

maintaining the equipment described herein. Such proprietary information may not be used, reproduced,

or disclosed to any other parties for any other purpose without the express, written permission of Zebra

Technologies.

• Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are

subject to change without notice.

• Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are

correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and

disclaims liability resulting therefrom.

• Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the

accompanying product (including hardware and software) be liable for any damages whatsoever

(including, without limitation, consequential damages including loss of business profits, business

interruption, or loss of business information) arising out of the use of, the results of use of, or inability to

use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some

jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above

limitation or exclusion may not apply to you.

Revision History

Changes to the original guide are listed below:

Change Date Description

-01 Rev A 07/01/19 Initial release

3

Table of Contents

Copyright ........................................................................................................................................... 2

Terms of Use .................................................................................................................................... 2

Revision History ................................................................................................................................ 2

Table of Contents..................................................................................................................................... 3

About the Tablet

Introduction to the L10 Tablet ......................................................................................................... 11

L10 Configurations .......................................................................................................................... 11

Key Features Overview ................................................................................................................... 11

Optional Features ........................................................................................................................... 12

Software Versions ........................................................................................................................... 12

Chapter Descriptions ...................................................................................................................... 13

Notational Conventions ................................................................................................................... 13

Related Documents and Software .................................................................................................. 13

Service Information ......................................................................................................................... 14

Provide Documentation Feedback .................................................................................................. 14

Getting Started

Introduction ..................................................................................................................................... 15

Unpacking the Tablet ...................................................................................................................... 15

Overview of the XSLATE Tablet ..................................................................................................... 16

Front of the XSLATE L10 .......................................................................................................... 16

Overview of the XPAD L10 Tablet .................................................................................................. 20

Front of the XPAD L10 .............................................................................................................. 20

Back of the XPAD L10 .............................................................................................................. 21

Left Side of the XPAD L10 ........................................................................................................ 22

Top Side of the XPAD L10 ........................................................................................................ 23

Preparing the L10 Tablet for First Use ............................................................................................ 24

Inserting a SIM Card ................................................................................................................. 24

Powering Up the Tablet ............................................................................................................. 25

Pens for the L10 Tablets ................................................................................................................. 25

Capacitive Pens ........................................................................................................................ 26

Active Digitizer Pens ................................................................................................................. 26

Optional Setup Tasks ...................................................................................................................... 26

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4

Attaching the Pen Tether .......................................................................................................... 26

Connecting the Tablet to an External Monitor ........................................................................... 26

Battery Management ....................................................................................................................... 27

Monitoring Battery Usage .......................................................................................................... 27

Low Battery Notification ............................................................................................................ 28

Battery Optimization .................................................................................................................. 29

Back of Battery Charge Indicators ...................................................................................... 29

Removing and Replacing the Battery ........................................................................................ 30

Removing the Battery .......................................................................................................... 30

Replacing the Battery .......................................................................................................... 31

Hot Swapping the Battery ................................................................................................... 31

Using the Device

Introduction ..................................................................................................................................... 33

Google Mobile Services .................................................................................................................. 33

Home Screen .................................................................................................................................. 34

Status Bar ................................................................................................................................. 35

Status Icons ........................................................................................................................ 35

Notification Icons ....................................................................................................................... 36

Managing Notifications .................................................................................................................... 37

Quick Settings ................................................................................................................................. 38

Application Shortcuts and Widgets ................................................................................................. 39

Adding an Application or Widget to the Home Screen .............................................................. 39

Moving Items on the Home Screen ........................................................................................... 39

Removing an App or Widget from the Home Screen ................................................................ 39

Folders ...................................................................................................................................... 39

Using the Touchscreen ................................................................................................................... 39

Setting Screen Rotation ............................................................................................................ 40

Using the On-screen Keyboard ................................................................................................. 40

Editing Text ......................................................................................................................... 40

Entering Numbers, Symbols, and Special Characters ........................................................ 41

Using the Cameras ......................................................................................................................... 41

Front Camera ............................................................................................................................ 41

Rear Camera ............................................................................................................................. 41

Rear Camera Tips ............................................................................................................... 41

Using the Built-in Microphones ....................................................................................................... 42

Using the SD Card Reader ............................................................................................................. 42

Inserting a microSD Card .......................................................................................................... 42

Removing a microSD Card ....................................................................................................... 42

Using the XPAD Programmable Function Buttons ......................................................................... 43

Applications ..................................................................................................................................... 43

Accessing Applications ....................................................................................................... 46

Switching Between Recent Applications ............................................................................. 47

Unlocking the Screen ...................................................................................................................... 47

Suspend Mode ................................................................................................................................ 50

Restarting the L10 ........................................................................................................................... 51

Soft Reset ................................................................................................................................. 51

Hard Reset ................................................................................................................................ 51

Transferring Files with USB ............................................................................................................ 52

Transferring Files with a Host Computer by USB ..................................................................... 52

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5

Transferring Files ...................................................................................................................... 52

Transferring Photos ................................................................................................................... 53

Disconnecting from the Host Computer .................................................................................... 54

Applications

Introduction ..................................................................................................................................... 55

Battery Manager ............................................................................................................................. 55

Contacts .......................................................................................................................................... 58

Adding a Contact ....................................................................................................................... 58

Editing Contacts .................................................................................................................... 58

Deleting ................................................................................................................................. 58

DataWedge Demonstration ............................................................................................................. 59

Files ................................................................................................................................................ 61

Device Central ................................................................................................................................ 62

Scan and Pair Tab .................................................................................................................... 62

Scan and Pair ...................................................................................................................... 62

Scan to Pair ......................................................................................................................... 63

Manually Pairing .................................................................................................................. 63

Peripherals Tab ......................................................................................................................... 63

My Device ................................................................................................................................. 63

Unpairing a Peripheral .............................................................................................................. 63

Paging an RS6000 Ring Scanner ............................................................................................. 64

Diagnostic Tool ............................................................................................................................... 65

Settings in the Diagnostic Tool .................................................................................................. 68

Battery Test Information ............................................................................................................ 69

GPS Test Information ................................................................................................................ 69

System Test Information ........................................................................................................... 70

WLAN Test Information ............................................................................................................. 70

WWAN Test Information ........................................................................................................... 70

Bluetooth Test Information ........................................................................................................ 70

Camera ........................................................................................................................................... 71

Camera Features ...................................................................................................................... 71

Taking a Photo .......................................................................................................................... 72

Taking a Panoramic Photo ........................................................................................................ 73

Recording a Video ..................................................................................................................... 74

Photo Settings ........................................................................................................................... 75

Front Camera ...................................................................................................................... 75

Rear Camera ....................................................................................................................... 75

Video Settings ........................................................................................................................... 76

Front Video Camera ............................................................................................................ 76

Rear Video Camera ............................................................................................................ 77

Photos ............................................................................................................................................. 78

PTT Express Voice Client ............................................................................................................... 79

PTT Audible Indicators .............................................................................................................. 79

Notification Icons ....................................................................................................................... 80

Enabling PTT Communication .................................................................................................. 80

PTT Communication ................................................................................................................. 81

Creating a Group Call ............................................................................................................... 81

Responding with a Private Response ....................................................................................... 81

Disabling PTT Express Voice Client Communication ............................................................... 82

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6

Sound Recorder .............................................................................................................................. 83

Wireless

Introduction ..................................................................................................................................... 85

Wireless Wide Area Networks ........................................................................................................ 85

Configuring the Access Point Name ......................................................................................... 85

Locking the SIM Card ................................................................................................................ 86

Monitoring Data Usage ............................................................................................................. 86

Turning on the Data Saver .................................................................................................. 86

Setting Data Usage Warning ............................................................................................... 87

Setting a Data Limit ............................................................................................................. 89

Viewing Mobile Data Usage ................................................................................................ 91

Wireless Local Area Networks ........................................................................................................ 91

Scanning and Connecting to a Wi-Fi Network .......................................................................... 92

Removing a Wi-Fi Network ....................................................................................................... 93

Configuring a Wi-Fi Network ..................................................................................................... 93

Manually Adding a Wi-Fi Network ............................................................................................. 94

Configuring for a Proxy Server .................................................................................................. 95

Configuring the Device to Use a Static IP Address ................................................................... 96

Wi-Fi Preferences ..................................................................................................................... 96

Additional Wi-Fi Settings ........................................................................................................... 97

Wi-Fi Direct ............................................................................................................................... 97

WPS Pin Entry .......................................................................................................................... 98

WPS Push Button ..................................................................................................................... 98

Wi-Fi Advanced Features .......................................................................................................... 99

Zebra Mobility Extensions ......................................................................................................... 99

Bluetooth ....................................................................................................................................... 100

Adaptive Frequency Hopping .................................................................................................. 100

Bluetooth Security ................................................................................................................... 101

Bluetooth Profiles .................................................................................................................... 101

Bluetooth Power States ........................................................................................................... 102

Bluetooth Radio Power ........................................................................................................... 102

Enabling Bluetooth ............................................................................................................ 102

Disabling Bluetooth ........................................................................................................... 103

Discovering Bluetooth Device(s) ............................................................................................. 103

Changing the Bluetooth Name ................................................................................................ 104

Connecting to a Bluetooth Device ........................................................................................... 104

Selecting Profiles on the Bluetooth Device ....................................................................... 104

Unpairing a Bluetooth Device .................................................................................................. 105

Using the NFC Reader .................................................................................................................. 105

Data Capture

Introduction ................................................................................................................................... 107

Devices for Data Capture ........................................................................................................ 107

Operational Modes .................................................................................................................. 107

Scanning Considerations .............................................................................................................. 108

Range ...................................................................................................................................... 108

Angle ....................................................................................................................................... 108

Imaging ................................................................................................................................... 108

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7

Using the Barcode Scanner (XPAD Only) .................................................................................... 109

Barcode Symbologies ............................................................................................................. 110

RS507x Hands-Free Imager ......................................................................................................... 110

Barcode Capture Using the RS507x ....................................................................................... 111

Barcode Capture with the RS6000 Bluetooth Hands-free Scanner .............................................. 112

Barcode Capture with Zebra Scanner ........................................................................................... 113

Connecting a USB Scanner .......................................................................................................... 114

Connecting Using Simple Serial Interface ............................................................................... 114

Connecting Using HID Mode ................................................................................................... 115

Pairing the RS507x/RS6000 Hands-Free Scanners ..................................................................... 115

Pairing Scanners by Using Simple Serial Interface (SSI) ....................................................... 115

Pairing Scanners by Using Human Interface Device (HID) ..................................................... 116

Pairing a DS3678 Scanner ........................................................................................................... 117

Pairing a DS3678 Scanner Using Simple Serial Interface (SSI) ............................................. 117

Pairing a DS3678 Scanner Using Human Interface Device (HID) .......................................... 118

DataWedge ................................................................................................................................... 118

Enabling DataWedge .............................................................................................................. 118

Disabling DataWedge ............................................................................................................. 118

Accessories

Introduction ................................................................................................................................... 119

Docking Solutions ................................................................................................................... 119

Power ...................................................................................................................................... 120

Input Devices .......................................................................................................................... 121

Input Devices: Optional Modules ............................................................................................ 122

Carrying Accessories .............................................................................................................. 122

Display Maintenance ............................................................................................................... 124

Settings

Introduction ................................................................................................................................... 125

Setting the Date and Time ............................................................................................................ 125

Display Setting .............................................................................................................................. 126

Setting the Screen Brightness ................................................................................................. 126

Setting Screen Timeout ........................................................................................................... 126

Setting Font Size ..................................................................................................................... 126

Setting Screen Rotation .......................................................................................................... 127

General Sound Setting ............................................................................................................ 127

Setting Screen Lock ...................................................................................................................... 129

Setting Screen Lock Using PIN ............................................................................................... 129

Setting Screen Unlock Using Password .................................................................................. 130

Setting Screen Unlock Using a Pattern ................................................................................... 131

Passwords ............................................................................................................................... 132

System Language Usage .............................................................................................................. 132

Adding Languages .................................................................................................................. 132

Selecting a Language ............................................................................................................. 133

Removing a Language ............................................................................................................ 133

Adding Words to the Dictionary ............................................................................................... 133

Virtual Keyboard Settings ............................................................................................................. 134

Enterprise Keyboard Configuration ......................................................................................... 134

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8

Enabling Keyboards ................................................................................................................ 134

Configuring the Gboard Keyboard .......................................................................................... 134

Configuring the Enterprise Keyboard ...................................................................................... 134

Key Programmer ........................................................................................................................... 135

Remapping a Button ............................................................................................................... 135

About Phone ................................................................................................................................. 136

Application Deployment

Introduction ................................................................................................................................... 137

Security ......................................................................................................................................... 137

Secure Certificates ........................................................................................................................ 137

Installing a Secure Certificate ....................................................................................................... 137

Configuring Credential Storage Settings ................................................................................. 138

Development Tools ....................................................................................................................... 139

Android .................................................................................................................................... 139

Opening Developer Options .................................................................................................... 139

Enterprise Mobility Developer Kit for Android ......................................................................... 140

StageNow ................................................................................................................................ 140

GMS Restricted ............................................................................................................................. 140

ADB USB Setup ............................................................................................................................ 140

Enabling USB Debugging ............................................................................................................. 141

Application Installation .................................................................................................................. 141

Installing Applications Using a microSD Card ......................................................................... 141

Installing Applications Using the Android Debug Bridge ......................................................... 143

Uninstalling an Application ...................................................................................................... 143

Performing a System Update ........................................................................................................ 144

Downloading the System Update Package ............................................................................. 144

Using the microSD Card ......................................................................................................... 144

Using ADB ............................................................................................................................... 144

Verifying System Update Installation ...................................................................................... 145

Performing an Enterprise Reset .................................................................................................... 145

Downloading the Enterprise Reset Package ........................................................................... 145

Using a microSD Card ............................................................................................................ 146

Using ADB ............................................................................................................................... 146

Performing a Factory Reset .......................................................................................................... 147

Downloading the Factory Reset Package ............................................................................... 147

Using a microSD Card ............................................................................................................ 147

Using ADB ............................................................................................................................... 148

Storage ......................................................................................................................................... 149

Random Access Memory ........................................................................................................ 149

Internal Storage ....................................................................................................................... 150

External Storage ..................................................................................................................... 151

Formatting a microSD Card .................................................................................................... 151

Enterprise Folder ..................................................................................................................... 152

App Management .......................................................................................................................... 153

Viewing App Details ...................................................................................................................... 154

Managing Downloads ................................................................................................................... 154

Table of Contents

9

Maintenance and Troubleshootingx

Introduction ................................................................................................................................... 155

Maintaining the L10 ....................................................................................................................... 155

Operating the Tablet in Cold Ambient Temperatures ................................................................... 155

Battery Safety Guidelines ............................................................................................................. 156

Long-term Battery Storage ...................................................................................................... 156

Disposing of Used Batteries .................................................................................................... 156

Cleaning ........................................................................................................................................ 157

Materials Required for Cleaning .............................................................................................. 157

Cleaning the L10 ..................................................................................................................... 157

Housing ............................................................................................................................. 157

Display .............................................................................................................................. 157

Power Connector .............................................................................................................. 157

Cleaning the Cradle Connector ............................................................................................... 157

Caring for the Display ................................................................................................................... 158

Caring for the Pen ......................................................................................................................... 158

Traveling with Your L10 Tablet ..................................................................................................... 159

Troubleshooting ............................................................................................................................ 160

Specifications

Technical Specifications ............................................................................................................... 161

Physical Characteristics ........................................................................................................ 161

Performance Characteristics ................................................................................................. 162

Data Capture ......................................................................................................................... 162

Ruggedness and Environment .............................................................................................. 162

Wireless Communications ..................................................................................................... 163

Sensors ................................................................................................................................. 163

Printers .................................................................................................................................. 164

Index

Table of Contents

10

11

About the Tablet

Introduction to the L10 Tablet

This guide provides information about using the L10 tablet and accessories.

NOTE:

Screens and windows pictured in this guide are samples and can differ from actual screens.

L10 Configurations

There are three models in the L10 platform.

Each is different from the other two as follows:

• XPAD™ L10 is distinguished by its integrated hard handle.

The handle has space for an integrated barcode reader option, two programmable buttons,

and a front facing speaker.

• XSLATE™ L10 has no handle but is otherwise like the XPAD.

• XBOOK™ L10 is the same as the XSLATE, but includes a companion keyboard and a KickStrap

(combination of a kickstand and a hand strap).

IMPORTANT:

All Android features that are documented in this user guide are based on the interface of Android 8.1.0 Oreo.

For all important safety information about your tablet, it is necessary to read the L10 Regulatory Guide.

Refer to

http://www.zebra.com/l10-info and navigate to the L10 User Documentation.

Key Features Overview

The L10 platform is a rugged tablet that provides a range of computing power and a variety of integrated features

to support any mobile work flow. The L10 supports the following features:

• Qualcomm SDM660 Platform (CPU).

• 4 or 8 GB of system memory (RAM)

• 64 GB – 128 GB memory storage

• Adreno 512 graphics processor (GPU)

• 10.1” wide viewing angle display with WUXGA resolution (1920 x 1200); 500 Nit brightness standard,

option for 1000 Nit View Anywhere

®

display for viewing in bright sunlight.

About the Tablet

12

• Capacitive display with 10-point touch input

There are three touch modes in Settings > Display > Advanced > Touch panel mode:

• Finger and Wet

• Finger and Glove

• Finger and Passive Stylus (default)

• Corning Gorilla Glass 3 for increased display damage resistance;

Capacitive Touch Panel with Multi-Touch operation with optional Active Digitizer

• Integrated 13 MP rear camera and 5 MP front camera

• Two USB 2.0 Type A ports, one USB Type-C port, and a microSD card slot

• Dual Nano SIM (4FF) port

• 9-Axis MEMS sensor (Accelerometer, eCompass, Gyroscope) and ambient light sensor

• Hot-swappable battery, 36 Whr standard battery or 98 Whr long-life battery packs

• Integrated 802.11a/g/n/ac, MuMIMO Wi-Fi, Bluetooth 5.0

• Android 8.1.0 Oreo operating system

• Integrated high-frequency NFC.

Optional Features

The following features are optional and must be ordered with the tablet at the time of purchase:

• A high-performance barcode scanner is available and is integrated into the handle of the XPAD L10 tablet.

• Integrated, active Wacom-digitizer display that provides precision pen input and hover features

See also Input Devices: Optional Modules on page 122. The items in that section must be ordered at time of

purchase because they must be factory installed.

Software Versions

To determine the current software versions:

1. Swipe down from the Status bar to open the Quick Settings bar.

2. Touch > System > About phone.

3. Scroll to view the following information:

• Model

• Android version

• Kernel version

• Build number

To determine the device serial number:

1. Touch System > About phone > Status.

2. Note the Serial number.

About the Tablet

13

Chapter Descriptions

Topics covered in this guide are as follows:

• Getting Started on page 15 provides information on getting the tablet up and running for the first time.

• Using the Device on page 33 explains how to use the tablet. This includes instructions for powering on and

resetting the tablet, entering and capturing data.

• Applications on page 55 provides information on using applications installed on the L10.

• Wireless on page 85

explains how to perform Bluetooth functionality on the tablet.

• Data Capture on page 107 explains how to capture data using the optional scanners.

• Accessories on page 119 describes the accessories available for the tablet.

• Settings on page 125 describes some basic settings for configuring the device.

• Application Deployment on page 137 describes Android procedures for including new security features,

how to package applications, and procedures for deploying applications on the device.

• Maintenance and Troubleshootingx on page 155 includes instructions on cleaning and storing the tablet,

and provides troubleshooting solutions for potential problems during tablet operation.

• Specifications on page 161 includes a table listing the technical specifications for the tablet.

Notational Conventions

The following conventions are used in this document:

• Tablet refers to any of the three L10 Android tablets.

• Bold text is used to highlight the following:

• Dialog box, window and screen names

• Drop-down list and list box names

• Check box and radio button names

• Icons on a screen

• Key names on a keypad

• Button names on a screen.

• Bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential.

• Sequential lists (step-by-step procedures) appear as numbered lists.

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