Ruckus Wireless ZoneFlex 2741 User guide

Ruckus Wireless

®

ZoneFlex

®

2741 802.11g

Outdoor Access Point

Getting Started Guide

Part Number 800-70180-001

Published January 2008

www.ruckuswireless.com

i

1 About This Getting Started Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Using ZoneDirector or FlexMaster to Manage the Access Point . . . . . . . . . . . . . . . . . . 1

2 Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Mounting Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Bottom Cover and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Get to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

LED Colors and What They Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . . . . . . 10

Become Familiar with the Installation Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Decide How You Will Supply Power to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 14

4 Configuring the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Step 1: Connect the Cables to the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Step 2: Connect the Access Point to the Same Subnet as ZoneDirector . . . . . . . . . 19

Step 5: Disconnect the Access Point from the Power Source . . . . . . . . . . . . . . . . . . . 19

Configuring for Standalone Operation or for Management by FlexMaster . . . . . . . . 20

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Step 1: Prepare the Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Step 2: Connect the Access Point to the Administrative Computer . . . . . . . . . . . . . 22

Step 3: Log Into the Access Point’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 4: Configure the Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 5: Disconnect the Access Point from the Administrative Computer . . . . . . . . . 29

Step 6: Restore the Administrative Computer’s Network Settings . . . . . . . . . . . . . . 30

Contents

ii

5 Verifying Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . . . . . 32

Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6 Deploying the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Step 1: Complete the Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Step 2: Install the Back Panel Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Step 3: Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

7 Attaching the Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Step 1: Attach the Static Bracket to the Mounting Surface . . . . . . . . . . . . . . . . . . . . . 40

Attaching the Bracket to a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Attaching the Bracket to a Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Step 2: Attach the Dynamic Bracket to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 46

8 Mounting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

9 (Optional) Mounting and Connecting the External Antenna . . . . . . . . . . . . . . . . . . . . . . 50

10 What to Do Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Change the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configure the Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Read Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

1

1 About This Getting Started Guide

This Getting Started Guide provides information on how to set up the Ruckus Wireless

ZoneFlex 2741 802.11g Outdoor Access Point on your network. Topics covered in this

guide include installation, basic configuration, and device mounting.

This guide is intended for use by those responsible for installing and setting up network

equipment. Consequently, it assumes a basic working knowledge of local area networking,

wireless networking, and wireless devices.

Related Documentation

In addition to this guide, each Ruckus Wireless ZoneFlex 2741 802.11g Outdoor Access

Point documentation set includes the following:

■ User Guide: Provides detailed information on how to configure the Access Point. The

User Guide is available for download on the Ruckus Wireless Support Web site at:

http://support.ruckuswireless.com/documents

■ Release Notes: Provides late-breaking information about the current software release,

including new features, enhancements, and known issues. If the information in the

Release Notes differs from the information in this guide, follow the instructions in the

Release Notes.

■ Online Help: Accessible from the Access Point’s Web interface, the Online Help

provides information that helps you configure the device from the Web interface.

Using ZoneDirector or FlexMaster to Manage the

Access Point

If you are planning to use either Ruckus Wireless FlexMaster or Ruckus Wireless ZoneDi-

rector to manage the Access Point, this guide describes the required steps that will enable

the Access Point to report to and communicate with FlexMaster or ZoneDirector success-

fully.

■ To set up the Access Point for management by FlexMaster, refer to “(Optional) Set the

FlexMaster Server Address” on page 28.

■ To set up the Access Point for management by ZoneDirector, refer to “Configuring for

Management by ZoneDirector” on page 15.

2

Unpacking the ZoneFlex Access Point

Package Contents

2 Unpacking the ZoneFlex Access Point

1. Open the Access Point package, and then carefully remove the contents.

2. Return all packing materials to the shipping box, and put the box away in a dry location.

3. Verify that all items listed in Package Contents

below are included in the package.

Check each item for damage. If any item is damaged or missing, notify your authorized

Ruckus Wireless sales representative.

Package Contents

A complete Access Point package contains all of the items listed below:

■ ZoneFlex 2741 Outdoor Access Point

■ Box containing the PoE injector (excluded in some SKUs)

■ Box containing the power adapter (SW DC48V/0.42A AC100-240V) for the PoE injector

(excluded in some SKUs)

■ Two-prong plug adapter (for three-prong wall outlet)

■ Mounting kit (see “Mounting Kit Contents” for details)

■ Bag containing bottom Access Point cover and related accessories (see “Bottom Cover

and Accessories” for details)

■ Service Level Agreement / Limited Warranty Statement

■ Regulatory Statement

■ This Getting Started Guide

WARNING: The Ruckus Wireless PoE injector and power adapter (if supplied with your

Access Point) are for indoor use only. Never mount the PoE injector and power adapter

outdoor with the Access Point.

Mounting Kit Contents

■ Dynamic bracket

■ Static bracket

■ Steel clamp

■ Wall anchors (4 pieces)

■ Hex bolts (4 pieces)

■ Machine screws (8 pieces)

■ Split lock washers (4 pieces)

■ Flat washers (4 pieces)

3

Unpacking the ZoneFlex Access Point

Package Contents

Figure 1. Mounting kit contents

Bottom Cover and Accessories

■ Bottom cover of the Access Point

■ DC terminal block

■ Black solid rubber stoppers (2 pieces)

■ Rubber O-rings (1 black and 1 green)

■ White P-clip cable clamp (2 pieces)

■ Machine screws (2 pieces)

■ Machine screws with washers (3 pieces)

Dynamic bracket Static bracket Steel clamp Machine screw (8 pieces)

Hex bolt (4 pieces) Flat washer (4

pieces)

Split lock washer (4

pieces)

Wall anchor with metal

cone and hex nut (4

pieces)

4

Before You Begin

Prepare the Required Hardware and Tools

Figure 2. Mounting kit contents

3 Before You Begin

Before installing and setting up the Access Point, Ruckus Wireless recommends that you

first complete the following pre-installation tasks.

Prepare the Required Hardware and Tools

You must supply the following tools and equipment:

■ A notebook computer running on Windows XP/2000 and installed with one wireless

802.11b/g network card and one Ethernet card

■ 6mm flathead screwdriver

■ 6mm Phillips screwdriver

■ 10mm ratchet wrench

■ 3mm Phillips screwdriver (if you will be using DC power)

■ Electric drill with 8mm drill bit (if mounting on a flat surface)

Bottom cover DC terminal block Black solid rubber

stopper (2 pieces)

Rubber O-ring (1

black and 1 green)

White P-clip cable

clamp

Machine screw (2

pieces)

Machine screw with

washer (3 pieces)

5

Before You Begin

Get to Know the Access Point Features

NOTE: At the beginning of each procedure, this guide lists the specific tools, accessories,

and equipment that you will need to complete the procedure.

Get to Know the Access Point Features

Figure 3 and Figure 4 identify the Access Point features that are relevant to the installation

and mounting instructions that this guide provides. Before you begin the installation

process, Ruckus Wireless recommends that you become familiar with these features.

Figure 3. Access Point LEDs and bottom connectors

1

2

4

3

6

Before You Begin

Get to Know the Access Point Features

LED Colors and What They Mean

Refer to Tab le 2 below for all possible LED states and what they indicate.

Table 1. LEDs and bottom panel connectors

No Label Description

1 LEDs See “LED Colors and What They Mean”

below for more

information.

2 RJ45 LAN port that supports Power over Ethernet (PoE) and 10/

100Mbps network connections

3 Reset Using a pointed object (for example, a pen), press this

button to restart the Access Point or to restore it to factory

default settings:

• To restart the Access Point, press the Reset button once.

• To restore the Access Point to factory default, press the

Reset button for six (6) seconds.

WARNING: Restoring the Access Point to factory default

settings removes all configuration changes that you have

made. These include the IP address, password, access

control list, and wireless settings. Returning the

configuration of these features to their factory default

settings may result in network connectivity issues.

4 12V DC In addition to PoE, you can also use direct current or DC

(from a battery, for example) to supply power to the Access

Point.

Table 2. LED states and behaviors

LED Meaning

OPT Not used in this model

DIR • Off: The Access Point is not being managed by

ZoneDirector (standalone mode).

• Green: The Access Point is being managed by

ZoneDirector.

• Flashing green: The Access Point is being managed

by ZoneDirector, but is currently unable to

communicate with ZoneDirector.

7

Before You Begin

Get to Know the Access Point Features

AIR • Green: The Access Point is functioning as a mesh

AP (MAP) and the wireless signal to its uplink MAP

is good (> 24dbm).

• Fast flashing green (two flashes every second): The

Access Point is functioning as a mesh AP (MAP) and

the wireless signal to its uplink MAP is poor (<

24dbm).

• Slow flashing green (one flash every two seconds):

Mesh networking is enabled, but the Access Point

cannot find a mesh uplink.

• Off: The Access Point is operating in standalone

mode or, if mesh networking is enabled, the Access

Point is functioning as a root AP (RAP).

WLAN • Green: The wireless LAN (WLAN) service is up and

at least one wireless client is associated with it. If

mesh networking is enabled, there are no downlink

MAPs connected to this Access Point.

• Fast flashing green (two flashes every second): The

WLAN service is up and at least one wireless client

is associated with it. Mesh networking is enabled

and at least one downlink MAP is connected to this

Access Point.

• Slow flashing green (one flash every two seconds):

The WLAN service is up, but no wireless clients are

currently associated with it. Mesh networking is

enabled and at least one downlink MAP is

connected to this Access Point.

• Off: Either the WLAN is down, or it is up but no

wireless clients are currently associated with it. If

mesh networking is enabled, there are no downlink

MAPs connected to this Access Point.

LAN • Green: The LAN port is connected to a 10/100Mbps

device.

• Flashing green: Traffic is passing through the LAN

port.

• Off: The LAN port is not connected to any network

device.

Table 2. LED states and behaviors

LED Meaning

8

Before You Begin

Get to Know the Access Point Features

If you want to extend the range of your wireless network, you can connect an external high

gain antenna to the standard N-type radio frequency (RF) antenna connector on the top

panel of the Access Point. The antenna must have a gain of less than 9dBi to comply with

FCC and CE regulations. For more information, refer to “(Optional) Mounting and

Connecting the External Antenna” on page 50.

Figure 4. The antenna connector is protected by a metal cap

PWR • Green: The Access Point is connected to a power

source.

• Off: No power is available, or the Access Point is not

connected to a power source.

Table 2. LED states and behaviors

LED Meaning

Metal Cap

9

Before You Begin

Perform a Site Survey

Before installing the Access Point, perform a site survey to determine the optimal Access

Point placement or maximum range, coverage, and network performance. When

performing a site survey, consider the following factors:

■ Data rates: Range is generally inversely proportional to data rates. The maximum radio

range is achieved at the lowest workable data rate. Higher data rates will generally be

achieved at closer distances.

■ Antenna type and placement: Proper antenna configuration is a critical factor in

maximizing radio range. As a general rule, radio range is increased by mounting the

radio higher off of the ground with the Access Point oriented so that the dome is facing

down (for recommended orientation examples, refer to Figure 5

on page 10). If you

are connecting an external antenna to the Access Point, mount the Access Point so

that the external antenna is pointing down.

■ Physical environment: Clear or open areas provide better radio range than closed or

filled areas. The less cluttered the operating environment, the greater the wireless

range.

■ Obstructions, building materials, and sources of interference: Physical obstructions,

such as concrete pillars, steel beams, filing cabinets, buildings, or trees, can block or

hinder wireless communication. Avoid installing the Access Point in a location where

there is an obstruction between sending and receiving devices. A number of machines

and electronic devices that emit radio waves – cranes, wireless phones, microwave

ovens, satellite dishes – interfere with and block wireless signals. Building materials

used in construction also influence radio signal penetration. For example, drywall

construction permits greater range than concrete blocks.

For more Access Point placement guidelines, refer to “Determine the Optimal

Mounting Location and Orientation”.

10

Before You Begin

Determine the Optimal Mounting Location and Orientation

Determine the Optimal Mounting Location and

Orientation

The location and orientation that you choose for the Access Point play a critical role in the

performance of your wireless network. In general, Ruckus Wireless recommends installing

the Access Point away from obstructions and sources of interference and ensuring that the

Access Point’s dome is pointing in the general direction of its wireless clients.

Figure 5. Recommended orientation for maximum horizontal plane coverage

Limited Reach

Excellent

Reach

Excellent

Reach

Good Reach

11

Before You Begin

Determine the Optimal Mounting Location and Orientation

Figure 6. Recommended orientation for maximum vertical plane coverage

Limited Reach

Excellent

Reach

Excellent

Reach

Good Reach

12

Before You Begin

Determine the Optimal Mounting Location and Orientation

Figure 7. Recommended orientation for maximum mesh coverage

Excellent

Reach

Excellent

Reach

Limited Reach

Good Reach

13

Before You Begin

Become Familiar with the Installation Components

The Access Point can be installed in an indoor or outdoor environment, such as an interior

wall or ceiling or the exterior roof overhang of a building or a streetlight pole. Refer to

Figure 8

for the components involved in a typical installation.

Take note of the components that must be installed indoor and outdoor. The PoE injector

and power adapter that are shipped with the Access Point are for indoor use only. Ruckus

Wireless also strongly recommends that you form a drip loop on any cable that is

connected to devices that are installed outdoor (for example, the Access Point and the

Ethernet surge protector).

Figure 8. Typical installation components using both PoE and DC power sources

OUTDOOR

INDOOR

1

2

3

4

5

6

7

8

9

10

11

12

13

1 Router or switch 8 Ground rod

2 Ethernet (CAT5) cable 9 Drip loop

3 PoE injector 10 Outdoor-rated FTP cable

4 PoE injector power adapter 11 ZoneFlex Outdoor Access Point

5

Ethernet (CAT5) cable 12 DC cable

6

Ethernet surge protector 13 DC battery

14

Before You Begin

Decide How You Will Supply Power to the Access Point

WARNING: Only trained and qualified personnel should be allowed to install, replace,

or service this equipment.

WARNING: Installation of this equipment must comply with local and national electrical

codes.

CAUTION: Make sure that you form a 3”-5” drip loop in any cable that is attached to the

Access Point and Ethernet surge protector. This will prevent water from running along the

cable and entering the Access Point, Ethernet surge protector, or the building where the

cable terminates.

CAUTION: Be sure that grounding is available and that it meets local and national

electrical codes. For additional lightning protection, use lightning rods and lightning

arrestors.

.

WARNING: The Ruckus Wireless PoE injector (if supplied with your Access Point) is for

indoor use only. Never mount the PoE injector outdoor with the Access Point.

NOTE: If the power outlet in your installation environment is three-pronged, use the two-

prong plug adapter that is shipped with the Access Point.

Decide How You Will Supply Power to the Access

Point

The Access Point supports Power over Ethernet (PoE) and 12 VC DC power and can be

connected to both power sources at the same time. If you connect the Access Point to

both PoE and DC power sources at the same time, it will use PoE as the primary power

source and DC power as the backup power source.

7

Ground wire

15

Configuring the Access Point

Configuring for Management by ZoneDirector

4 Configuring the Access Point

The procedure for completing the Access Point’s essential configuration depends on

whether you want it to be managed by either ZoneDirector or FlexMaster or to operate

as a standalone access point. Refer to the section that is relevant to your deployment:

■ Configuring for Management by ZoneDirector

■ Configuring for Standalone Operation or for Management by FlexMaster

Configuring for Management by ZoneDirector

If ZoneDirector is installed on the network, you can configure the Access Point for

management by ZoneDirector. Simply connect the Access Point to same Layer 2 subnet

as ZoneDirector. When the Access Point starts up, it will discover and register with

ZoneDirector automatically.

NOTE: In addition to using Layer 2 auto discovery to enable the Access Point to register

with ZoneDirector, you can also use DHCP Option 43 or DNS. For more information, refer

to the ZoneDirector User Guide.

CAUTION: If you use this method, make sure that you do not change the IP address of

ZoneDirector after the AP discovers and registers with it. If you change the ZoneDirector

IP address, the AP will no longer be able to communicate with it and will be unable to

rediscover it.

Before starting this procedure, check the back panel of the Access Point (above the recess

where the bottom connectors are located), and then write down the MAC address of the

Access Point. You will need the MAC address to identify the Access Point on the ZoneDi-

rector Web interface.

What You Will Need

Before starting with the configuration task, make sure that you have the following require-

ments ready:

■ A computer from which you can access the ZoneDirector Web interface

■ Mozilla Firefox 2.0 (or later) or Microsoft Internet Explorer 6.0 (or later) installed on the

administrative computer

■ One 5.6mm-6.0mm (outside diameter) Cat5e foil screened twisted pair (FTP) solid

cable

■ One Ethernet cable

16

Configuring the Access Point

Configuring for Management by ZoneDirector

■ PoE injector (if not supplied with the Access Point, you can purchase a third party

802.3af-compliant PoE injector or switch)

■ 6mm Phillips screwdriver

If you are planning to power the Access Point using a 12v DC connection, you will also

need the following:

■ One 3.1mm-3.3mm UL1185 (80°, 300V) single shielded DC cable

■ 12v DC, 1A DC power source (for example, a battery)

■ 3mm Phillips screwdriver

Step 1: Connect the Cables to the Access Point

The procedure for connecting cables to the Access Point depends on the power source

that you will be using. You can do one of the following:

■ Use Power Over Ethernet

■ Use DC Power

NOTE: You only need to connect one type of power source at this point, even if you are

planning to use both PoE and DC power in your final deployment.

Use Power Over Ethernet

1. Take out the PoE injector and the power adapter from the Access Point package.

2. Obtain two Ethernet cables.

3. Connect one end of one Ethernet cable to the PoE Out port on the PoE injector, and

then connect the other end to the RJ45 port on the Access Point.

4. Connect one end of the other Ethernet cable to the 10/100 DATA IN port on the PoE

injector.

5. Connect the power jack to the DC 48V IN connector on the PoE injector, and then

plug the power adapter to a power source. Verify that the PWR LED on the back of the

Access Point is steady green.

NOTE: If the power outlet in your installation environment is three-pronged, use the two-

prong plug adapter that is shipped with the Access Point.

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