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Aggregation Server

Pelco Aggregation Server User manual

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OPERATION/CONFIGURATION
C5658M (7/13)
Pelco Aggregation
Server
C5658M (7/13) 1
Contents
Aggregation Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Licensing the Aggregation Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Aggregating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Removing Systems from the Aggregation Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Video Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Viewing Settings and Behaviors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing the Pelco Media Plugin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Video Overlay Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Watching Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Using PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Searching Recorded Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Search Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Previewing Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Exporting Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Exports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Downloading Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Deleting Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2 C5658M (7/13)
Aggregation Setup
The aggregation page is only accessible by the superadmin user, and contains settings to license the server and add, edit, or delete systems from
the aggregate.
Adding a system to the aggregation server makes its live and recorded video available from the aggregation server. User credentials for
aggregated systems are not managed by the aggregation server. Non-superadmin users will log on to the aggregation server using the same
credentials they would use to log on to any individual system, and have access only to aggregated systems for which their user credentials exist
and provide appropriate rights.
LICENSING THE AGGREGATION SERVER
The aggregation server must be licensed before you can aggregate systems or view video.
To license the server, you will need your activation ID, and access to the License Fulfilment Server over the Internet. If you do not have a
connection to the License Fulfilment Server from the aggregation server, you will need to transfer your License Request File to a computer with
internet access during the licensing process.
1. Go to the Aggregation Page.
2. Type your activation ID in the Activation ID box, and then click Download request file. A License Request File, named request.bin, will be
downloaded to your computer.
NOTE: The License Request File is tied to the device from which it was generated. It is recommended that you rename the License Request
File to correspond with the device from which it was generated. This prevents confusion during the remainder of the installation procedure.
3. Open a new browser window or tab and go to the License Fulfilment Server at http://licensing.tac.com.
4. Log on to the Licence Fulfilment Server. You can log on with a user name and password or your Activation ID.
5. Click Generate Offline License.
6. Click Choose File.
7. Select your License Request File, and then click OK.
8. Click Generate License. The License File, named response.bin, will be downloaded to your default download location.
NOTE: The license file is tied directly to the device from which the License Request File was generated. It is recommended that you rename
the License File to correspond with the device for which it is intended. This prevents confusion during the remainder of the installation
procedure.
9. Return to the Aggregation page of the Pelco Aggregation Server.
10. Click Choose File under Upload License File.
11. Select the License File, and then click OK.
12. Click Upload.
13. Click Save.
When the process is complete, the aggregation server will display the installed license, and, if applicable, its expiration date.
C5658M (7/13) 3
AGGREGATING SYSTEMS
1. Go to the Aggregation page.
2. Click Add System to add a system, or click the edit icon to edit a system.
3. Type the IP address of the system in the Server Address field.
NOTE: It is recommended that you use the IP address assigned to the secondary network interface for the system you want to add.
Secondary network interface addresses and settings are shared by members in a failover cluster. Using the address of the secondary NIC
prevents you from having to add all members of a failover cluster.
4. Type the port number the system uses for HTTPS communications in the Port field, if different than the default value.
5. Input the credentials of a user on that system, and click Test Connection. If the connection fails, check your settings and try again.
6. Click Add System or Save.
REMOVING SYSTEMS FROM THE AGGREGATION SERVER
Click the edit icon next to the system you want to remove, and then click the delete icon.
4 C5658M (7/13)
Video Viewing Settings
VIEWING SETTINGS AND BEHAVIORS
Click Viewing Settings to reveal settings determining the behavior of video playback. Viewing settings are only available from the Live or Search
pages, but affect video playback on any page of the interface.
• Display camera names on videos: Select whether or not camera names appear over your video viewing panes.
• Video Quality Preference: Choose whether video performance aims for better picture quality or higher frame rates.
• Connection Speed: Set your Connection Speed to match the connection speed of the client you are using to access the system manager.
Your connection speed setting determines the quality of video streamed from the system manager; setting your internet connection speed
too high or too low might impact video performance.
• Sidebar: Choose whether the sidebar appears on the left or right of the interface.
• View Video Using: Choose whether you want to view video using the Pelco Media Plugin (PMP) or your browser’s native motion JPEG
viewer. The PMP displays H.264 video, resulting in better picture quality, a higher framerate, and potentially lower resource usage, but it is
only available in certain network configurations (typically LAN). It is recommended that you stream video using the PMP when available.
NOTES:
• A high Internet Connection Speed setting is still subject to bandwidth restrictions set by the administrator.
• To view video using the Pelco Media Player, your client must be able to receive UDP traffic directly from the aggregated system. This
includes most LAN configurations, but the PMP is unlikely to function in most WAN configurations.
INSTALLING THE PELCO MEDIA PLUGIN
The Pelco Media Plugin (PMP) enables you to view H.264 video through your Web browser. To view video using the Pelco Media Plugin, you must
be able to receive UDP traffic directly from the aggregated system containing the camera or recording you want to view; the port over which you
receive the UDP traffic is autonegotiated when you access a PMP video stream. You should be able to use the PMP when you have access to
aggregated devices and systems over LAN, but will likely be limited to motion JPEG viewing over WAN.
It is recommended that you update your graphics driver before installing the Pelco Media Plugin.
1. Download the Pelco Media Plugin (PMP); there are two ways to download the plug-in:
• Download the plug-in directly from www.Pelco.com.
• Click the link in the Web interface. Your computer will attempt to download the latest plug-in from www.pelco.com.
2. Run the PMP installer.
3. Restart your Web browser.
VIDEO OVERLAY CONTROLS
Place your mouse cursor over a video stream to reveal additional controls.
Opens one or more video streams in a new browser window. Click over an individual video stream to expand that stream in a separate
browser window. The expand icon in the sidebar to expand your entire video layout in a separate browser window.
Closes a video stream; open video streams consume the resources of the system from which they originate. Closing a stream makes
those resources available to other users.
Enables and disables PTZ control. Click when the icon is grey to enable PTZ controls; click when the icon is blue to disable PTZ
controls. PTZ controls are only available to PTZ cameras in Live view, and are subject to user prioritization.
Plays-back video; playback controls are available when previewing recorded video.
C5658M (7/13) 5
Watching Live Video
The Live page provides access to live video using the Pelco Media Plugin (PMP) or your browser’s motion JPEG viewer.
NOTE: Live video viewing is subject to the network bandwidth restrictions set by the administrator and the transcoding limitations of aggregated
systems. Surpassing either limitation will prevent you from viewing additional streams.
1. Live Video PageGo to the Live page.
2. Click one of the layout icons to arrange your live video page. You can set the layout for single, 2 x 2, 3 x 3, or 4 x 4 views.
3. Locate the camera or cameras you want to view in the sidebar. You can sort cameras by location or group. You can also search for cameras
by name or number.
4. Add the camera to the page using either of the following methods:
• Double-click the camera to add it to the next available video pane.
• Click and drag the camera to the video pane of your choice.
USING PTZ CONTROLS
When viewing live video from a camera identified by the dome icon , you can issue PTZ controls. PTZ controls are subject to user
permissions and prioritization. If your user account does not have rights to PTZ-control a camera, or a user with a higher priority is already
controlling the camera, you will be unable to issue PTZ-commands to the camera.
1. Click the PTZ icon to enable PTZ controls.
• Pan and Tilt: Click within the video to center the camera’s field of view on a particular point. You can double-click to center the
camera’s field of view and zoom in on a particular point.
• Zoom: Use the slider or the scroll wheel on your mouse to zoom in or zoom out.
• Lock: Click the lock icon to prevent lower priority users from controlling the camera. Priority is determined by user roles defined
within each aggregated system. The camera will automatically unlock after 15 minutes, or when the user who locked the camera closes
the video stream.
2. Click the PTZ icon again to disable PTZ controls.
6 C5658M (7/13)
Searching Recorded Video
From the Search page, you can search for video across aggregated systems, preview video results, and export clips.
Figure 1. Search Recorded Video Page
1. Enter your Search Criteria:
a. Choose the date and time from which to begin the search.
b. Choose the date and time from which to end the search.
c. Select the Recording Type by clicking one of the four recording type icons; this is the event that triggered the recording.
2. Choose a system or camera to search. You can sort cameras by Location or Groups, or you can search for an individual camera by typing the
camera name or number in the search box above the list. You can add a camera to the Search box using either of the following methods:
• Click and drag a camera into the “Cameras to Search” box.
• Double-click a camera.
3. Click Start Search. The Search Results page appears.
C5658M (7/13) 7
SEARCH RESULTS
Search results are displayed 30 entries per page. Click Preview next to any search result to view a video clip.
Figure 2. Search Results
The Search Criteria fields allow you to modify your original search parameters for the selected camera or cameras. If you would like to search a
different camera or cameras, click New Search or the Back button on your browser.
8 C5658M (7/13)
PREVIEWING RECORDED VIDEO
You can play back video from both the Search Results and Export pages. Click the Preview button associated with an entry on either page to
preview the recording. Place your cursor over the video to display on-screen controls for video playback.
NOTE: Video clips accessed from Endura systems are played back from the network storage device (NSD) on which they were recorded, and
consume resources on the Endura network. If a recording is no longer available on the NSD, you will not be able to preview it.
Figure 3. Video Preview Window with Playback Controls
Button Function Description
Play Plays video at normal speed.
Fast-Forward Plays video at 2X speed. Click again to double the playback speed (4X, 8X,
16X).
Rewind Reverses video at 2X. Click again to double the speed (4X, 8X, 16X).
Frame Forward Advances video a single frame at a time.
30-Second Rewind Rewinds video exactly 30 seconds.
NOTE: If you have not advanced a video clip at least 30 seconds, this button
will have no affect.
Timeline Slider Allows the user to advance or rewind video without engaging playback
controls.
C5658M (7/13) 9
EXPORTING VIDEO
When previewing a search result, you can export the recording from the camera, encoder, or network storage device to an aggregated system,
making the video easier to retrieve later. Exported clips are stored in their native video format, maintaining the security authentication scheme
required to prevent tampering.
NOTE: Exporting video does not delete or otherwise alter video stored on aggregated systems; exporting a clip simply copies video from the
original storage device to the aggregated system.
1. Click the Trim Clip Length button.
2. Use the green sliders to select the video information you want to export.
3. Click the Apply Trim button.
Figure 4. Controls for Trimming Video Duration
NOTE: Trimming video does not alter video on the Endura network. It only determines the duration of the video you want to export.
4. Click Export This Clip to export the footage from the source to the aggregation server.
10 C5658M (7/13)
Exports
The Exports page contains a list of videos saved to aggregated systems you can access. From here, you can preview, download, and delete
recordings. By default, exported video clips are organized from newest to oldest, top to bottom.
Figure 5. Exports Page
DOWNLOADING VIDEO
Click the download icon on the Export page or from the Preview Player to download a video. Videos that are not yet available for download
display a progress bar.
NOTE: For video exported from Endura systems, the progress bar will only function with NSM5200’s operating on version 2.3.1 or later. For
earlier NSM5200 versions, the progress bar will remain blank until the export process is complete.
Video exports are encoded in the Pelco Export Format (.pef). Download and install the Export Media Player to view .pef files. The Export Media
Player is available from the link in the lower-right corner of the Exports page.
DELETING VIDEO
Exported video remains on the aggregated system until deleted. Click the delete icon to delete a video.
NOTE: Deleting a video only removes it from the aggregated system’s local storage. It does not affect recordings on network storage devices
belonging to the aggregated system (for example, NSM5200).
C5658M (7/13) 11
Troubleshooting
If the following instructions fail to solve your problem, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981
(international) for assistance.
Problem Possible Causes Suggested Solution
A system does not appear in the
list of systems.
The system is offline. Ensure that the system is online, and then refresh the list.
Your user account does not have
access to the system.
Contact your system administrator.
Network connectivity issues. Contact your network administrator.
A camera does not appear in the
list associated with a system.
The camera is offline. Ensure that the camera is online, and then refresh the list.
Your user account does not have
access to the camera.
Contact your system administrator.
I cannot view video using the
Pelco Media Plugin
You have an incompatible version of
the plug-in.
Click the link under “Viewing Settings” to download the latest
version of the plug-in.
You are not able to receive UDP
traffic from the aggregated system.
You must be able to receive UDP traffic directly from the
aggregated system to use the plug-in; most WAN connections
prohibit this traffic. Try switching to the Motion JPEG viewer to
view video.
The system containing the camera
you are viewing does not have
resources available for PMP video.
Each system can transmit a maximum of 16 streams to plug-in
users simultaneously. If these streams are all in use, or the
system is operating at maximum CPU and bandwidth
restrictions, you will not be able to view a camera using the
plug-in. Try switching to the Motion JPEG viewer to view
video.
I cannot view video using the
Motion JPEG viewer
The system containing the camera
you want to view may not have
resources available for MJPEG video.
Each system can transmit a maximum of 32 MJPEG streams
simultaneously. If all 32 streams are all in use, or the system is
operating at maximum CPU and bandwidth restrictions, you
will not be able to open additional MJPEG streams. If
available, you can try switching to the Pelco Media Plugin to
view video; otherwise, you must wait until an MJPEG stream
becomes available.
The framerate for MJPEG video
appears slow.
The aggregation server is under
heavy load.
As the number of MJPEG streams viewed by aggregation users
increases, the framerate for all MJPEG streams processed by
the aggregation server decreases. Close video streams or
reduce your viewing layout to increase MJPEG performance. If
the problem persists, contact your system administrator to
increase the system resources for the aggregation server.
I cannot control a PTZ camera. The camera is in use by a higher
priority user.
Wait until the higher priority user is done controlling the
camera.
The camera has been locked by a
higher priority user.
You cannot control a camera that has been locked by a higher
priority user.
WARRANTY STATEMENT
For information about Pelco’s product warranty and thereto related information, refer to www.pelco.com/warranty.
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.
REVISION HISTORY
Manual # Date Comments
C5658M 7/13 Original version.
Pelco, the Pelco logo, and other trademarks associated with Pelco products referred to in this publication are trademarks of Pelco, Inc. or its affiliates. © Copyright 2013, Pelco, Inc.
ONVIF and the ONVIF logo are trademarks of ONVIF Inc. All other product names and services are the property of their respective companies. All rights reserved.
Product specifications and availability are subject to change without notice.
Pelco by Schneider Electric 3500 Pelco Way Clovis, California 93612-5699 United States
USA & Canada Tel (800) 289-9100 Fax (800) 289-9150
International Tel +1 (559) 292-1981 Fax +1 (559) 348-1120
www.pelco.com www.pelco.com/community
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