Hitachi Compute Blade 500 Series Remote Console Users Manual

Hitachi Compute Blade 500 Series

Remote Console User's Guide

MK-91CB500018-09

Document Organization

Product Version

Getting Help

Contents

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electronic or mechanical, including photocopying and recording, or stored in a database or retrieval

system for any purpose without the express written permission of Hitachi, Ltd.

Hitachi, Ltd., reserves the right to make changes to this document at any time without notice and

assumes no responsibility for its use. This document contains the most current information available

at the time of publication. When new or revised information becomes available, this entire

document will be updated and distributed to all registered users.

Some of the features described in this document might not be currently available. Refer to the most

recent product announcement for information about feature and product availability, or contact

Hitachi Data Systems Corporation at https://portal.hds.com.

Notice: Hitachi, Ltd., products and services can be ordered only under the terms and conditions of

the applicable Hitachi Data Systems Corporation agreements. The use of Hitachi, Ltd., products is

governed by the terms of your agreements with Hitachi Data Systems Corporation.

Hitachi is a registered trademark of Hitachi, Ltd., in the United States and other countries. Hitachi

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All other trademarks, service marks, and company names in this document or website are

properties of their respective owners.

Microsoft product screen shots are reprinted with permission from Microsoft Corporation.

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Hitachi Compute Blade 500 Series Remote Console User's Guide

Contents

Preface

................................................................................................ v

Intended Audience ................................................................................................. vi

Product Version ..................................................................................................... vi

Release Notes ........................................................................................................ vi

Document Organization .......................................................................................... vi

Referenced Documents .......................................................................................... vi

Document Conventions .......................................................................................... vii

Convention for storage capacity values ................................................................... vii

Getting Help ......................................................................................................... viii

Comments ........................................................................................................... viii

1 Remote console overview ................................................................... 1-1

General overview ................................................................................................. 1-2

Connection to a system console ..................................................................... 1-2

Functions and requirements ................................................................................. 1-2

Main functions .............................................................................................. 1-3

Requirements and restrictions ........................................................................ 1-3

2 Using the remote console ................................................................... 2-1

Starting the remote console ................................................................................. 2-2

Starting remote console using Management module Web console ..................... 2-2

Starting remote console using server blade Web console .................................. 2-6

Remote console window ....................................................................................... 2-8

Remote console messages ................................................................................... 2-9

Remote console menu items ............................................................................... 2-10

File ............................................................................................................. 2-10

View ........................................................................................................... 2-10

Macros ........................................................................................................ 2-11

Tools .......................................................................................................... 2-14

Power ......................................................................................................... 2-17

Help ........................................................................................................... 2-18

Ending the remote console ................................................................................. 2-19

To end the remote console ........................................................................... 2-19

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Hitachi Compute Blade 500 Series Remote Console User's Guide

3 Using the virtual media ...................................................................... 3-1

Starting the virtual media console

......................................................................... 3-2

To start the virtual media console ................................................................... 3-2

Virtual media console functions ............................................................................ 3-3

Creating image files ............................................................................................. 3-5

Precautions ................................................................................................... 3-5

Image creating tools ...................................................................................... 3-5

Creating FD image files .................................................................................. 3-5

Creating CD/DVD image files .......................................................................... 3-8

Ending the virtual media console ......................................................................... 3-10

To end the virtual media console .................................................................. 3-11

4 Troubleshooting ................................................................................ 4-1

Troubleshooting problems .................................................................................... 4-2

Restarting BMC .................................................................................................... 4-5

5 End User License ............................................................................... 5-1

Information about end user license ....................................................................... 5-2

End User License ........................................................................................... 5-2

iv

Hitachi Compute Blade 500 Series Remote Console User's Guide

Preface

This document describes how to use the Compute Blade 500 series.

Notice: The use of Compute Blade 500 series and all other Hitachi Data

Systems products is governed by the terms of your agreement(s) with Hitachi

Data Systems.

This preface includes the following information:

□

Intended Audience

□

Product Version

□

Release Notes

□

Document Organization

□

Referenced Documents

□

Document Conventions

□

Convention for storage capacity values

□

Getting Help

□

Comments

Preface

v

Hitachi Compute Blade 500 Series Remote Console User's Guide

Intended Audience

This document is intended for the personnel who are involved in planning,

managing, and performing the tasks to prepare your site for Compute Blade

installation and to install the same.

This document assumes the following:

•

The reader has a background in hardware installation of computer

systems.

• The reader is familiar with the location where the Compute Blade will be

installed, including knowledge of physical characteristics, power systems

and specifications, and environmental specifications.

Product Version

This document revision applies to management module firmware A0240.

Release Notes

Release notes contain requirements and more recent product information that

may not be fully described in this manual. Be sure to review the release notes

before installation.

Document Organization

The table below provides an overview of the contents and organization of this

document. Click the chapter title in the left column to go to that chapter. The

first page of each chapter provides links to the sections in that chapter.

Chapter Description

Chapter 1, Remote console overview Describes an overview of the remote console.

Chapter 2, Using the remote console Provides information on using the remote console.

Chapter 3, Using the virtual media Provides information on using the virtual media

operation.

Chapter 4, Troubleshooting Describes troubleshooting for the remote console.

Chapter 5, End User License Describes troubleshooting for the remote console.

Referenced Documents

•

Hitachi Compute Blade 500 Series Management Module Setup Guide,

MK-91CB500014

• Hitachi Compute Blade 500 Series Server Blade Setup Guide,

MK-91CB500012

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Preface

Hitachi Compute Blade 500 Series Remote Console User's Guide

Document Conventions

This term "Compute Blade" refers to all the models of the Compute Blade,

unless otherwise noted.

The Hitachi Virtualization Manager (HVM) name has been changed to Hitachi

logical partitioning manager (LPAR manager, or LP). If you are using HVM

based logical partitioning feature, substitute references to Hitachi logical

partitioning manager (LPAR manager, or LP) with HVM.

This document uses the following typographic conventions:

Convention Description

Regular text bold In text: keyboard key, parameter name, property name,

hardware labels, hardware button, hardware switch.

In a procedure: user interface item

Italic Variable, emphasis, reference to document title, called-out term

Screen text

Command name and option, drive name, file name, folder name,

directory name, code, file content, system and application

output, user input

< > (angled brackets) Variable (used when italic is not enough to identify variable).

[ ] (square bracket) Optional values

{ } braces Required or expected value

| vertical bar Choice between two or more options or arguments

This document uses the following icons to draw attention to information:

Icon Meaning Description

WARNING This indicates the presence of a potential risk that

might cause death or severe injury.

CAUTION This indicates the presence of a potential risk that

might cause relatively mild or moderate injury.

NOTICE This indicates the presence of a potential risk that

might cause severe damage to the equipment

and/or damage to surrounding properties.

Note This indicates notes not directly related to injury

or severe damage to equipment.

Tip This indicates advice on how to make the best use

of the equipment.

Convention for storage capacity values

Physical storage capacity values (for example, disk drive capacity) are

calculated based on the following values:

Preface

vii

Hitachi Compute Blade 500 Series Remote Console User's Guide

Physical capacity unit Value

1 kilobyte (KB)

1,000 (10

3

) bytes

1 megabyte (MB)

1,000 KB or 1,000

2

bytes

1 gigabyte (GB)

1,000 MB or 1,000

3

bytes

1 terabyte (TB)

1,000 GB or 1,000

4

bytes

1 petabyte (PB)

1,000 TB or 1,000

5

bytes

1 exabyte (EB)

1,000 PB or 1,000

6

bytes

Logical storage capacity values (for example, logical device capacity) are

calculated based on the following values:

Logical capacity unit Value

1 block 512 bytes

1 KB

1,024 (2

10

) bytes

1 MB

1,024 KB or 1,024

2

bytes

1 GB

1,024 MB or 1,024

3

bytes

1 TB

1,024 GB or 1,024

4

bytes

1 PB

1,024 TB or 1,024

5

bytes

1 EB

1,024 PB or 1,024

6

bytes

Getting Help

The Hitachi Data Systems customer support staff is available 24 hours a day,

seven days a week. If you need technical support, log on to the Hitachi Data

Systems Portal for contact information:

https://portal.hds.com.

Comments

Please send us your comments on this document:

[email protected].

Include the document title and number including the revision level (for

example, -07), and refer to specific sections and paragraphs whenever

possible. All comments become the property of Hitachi Data Systems

Corporation.

Thank you!

viii

Preface

Hitachi Compute Blade 500 Series Remote Console User's Guide

1

Remote console overview

This chapter describes an overview of the remote console.

□

General overview

□

Functions and requirements

Remote console overview

1-1

Hitachi Compute Blade 500 Series Remote Console User's Guide

General overview

Remote console is available for Hitachi Compute Blade 500 as a console for

operating sever blades. You can remotely power on or off a server blade,

configure EFI settings, and install an OS with remote console.

Execute the remote console application on a system console to use the

remote console.

Tip: You need to have the administrator privilege to use the remote console

on a system console. If not, some remote console functions may not work.

Connection to a system console

Connect the MGMT0 port of a management module in the rear of the system

unit and a system console with a LAN cable. When two management modules

are installed, connect to the management module with MSR LED lighting solid

green.

Figure 1-1 Connection between a system console and management

module via LAN cable

Note:

•

Complete network settings for the system unit before connecting the

management module to the network. If a device with the same IP address

as the management module or other modules in the system unit exists on

the network when the management module is connected to the network,

an error occurs in the system unit.

• Management module is needed to connect with an external LAN switch

while using in LPAR manager mode. For details, see Hitachi Compute

Blade 500 Series Server Blade Setup Guide.

Tip: You can use either cable, a straight cable or cross cable, to connect to

the LAN port of a system console. Data transfer speed is automatically

selected among 10/100/1000 Mb/sec.

Functions and requirements

This section describes functions and operation of the remote console.

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Remote console overview

Hitachi Compute Blade 500 Series Remote Console User's Guide

Main functions

This subsection describes main functions of the remote console.

Remote VGA, keyboard, and mouse

Remote VGA, keyboard, and mouse functions enable you to display VGA

windows of EFIs and OSs, which operate on a server blade, on a system

console, and to operate those VGA windows using the keyboard and mouse of

the system console.

Remote power operation

The remote power operation function enables you to turn on or off, or reset

server blades.

Virtual media

Virtual media functions enable you to use an FD drive, CD/DVD drive, and

USB memory of a system console from a server blade. FD image files on the

system console can be used as FD media; CD/DVD image files on the system

console as CD/DVD media.

These functions enable you to install OSs and applications on a server blade.

Note: With Windows Server 2008 or Windows Server 2008 R2 on a system

console, you need to have a built-in user account. If not, you cannot use a

physical drive using the virtual media function, but can use image files.

Requirements and restrictions

This subsection describes requirements for and restrictions on the remote

console.

Requirements for a system console

The following table describes requirements for a system console on which the

remote console can operate.

Table 1-1 Requirements for a system console

Items Specifications

Java VM Oracle Java version 6 (Update 29 or later)

Oracle Java version 7 (Update 2 or later)

5

(The architecture(x86/x64) of Java VM and OS must be

the same.)

7

OS

6

Windows Server 2012 Standard

Windows Server Datacenter

Windows 8

Windows 8 Professional

Remote console overview

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Hitachi Compute Blade 500 Series Remote Console User's Guide

Items Specifications

Windows 7 Professional

Windows Server 2008 R2 Standard

Windows Server 2008 R2 Enterprise

Windows Server 2008 Standard 32 bit

Windows Server 2008 Enterprise 32 bit

Windows Server 2003 R2 Standard Edition

1

Windows Server 2003 R2 Enterprise Edition

1

Windows Vista Business

Web browser

Internet Explorer 7 or 8

2

CPU Clock frequency: 2 GHz or higher

Memory

512 MB or larger: 2 GB or greater is recommended.

3

LAN 100Base-TX or greater

CD/DVD drive A CD/DVD drive built in a system console

A CD/DVD drive connected via USB

4

FD drive An FD drive built in a system console

An FD drive connected via USB

Notes:

1. The OS or Web browser of system console need to support a certificate that uses the

SHA2 of hashing algorithms. When using Windows Server 2003 R2, download and

install the hotfix from the following website:

http://support.microsoft.com/kb/938397/en/

2. Need to set the Internet Explorer as follows:

Click Tool > Internet Options > Advanced tab. And then uncheck Do not save

encrypted pages to disk.

When using the Internet Explorer 8:

Click Safety

button > SmartScreen Filter > Turn Off SmartScreen Filter.

3. The remote console use up to 256 MB of memory in each server blade. When using

remote consoles at the same time in multiple server blades, install memory that

have large enough capacity.

4. USB 2.0-based CD/DVD drive is recommended.

5. Connection via TLSv1.1/1.2 is supported by CB 520H B2 server blade with firmware

version 04-22 or later. When connecting via TLSv1.1/1.2, use Oracle Java Version 7

Update 2 or later.

6. When connecting via TLSv1.1/1.2, use Windows 7 or later, or Windows Server 2008

R2 or later.

7. The following 64-bit Oss support 32-bit Java VM as well as 64-bit Java VM.

¢

Windows Server 2012 Standard

¢

Windows 8

¢

Windows 7 Professional

¢

Windows Vista business

1-4

Remote console overview

Hitachi Compute Blade 500 Series Remote Console User's Guide

Requirements for a LAN cable

A LAN cable with category 5 or higher is required.

Restrictions on the remote console

If you start the remote console from another remote program, such as a

ServerCondutor remote function, the application will not properly perform

such as displaying double cursors. Do not use the remote console with other

remote programs.

Access from multiple system consoles (N:1)

Multiple system consoles cannot simultaneously connect to a single server

blade.

Mouse modes

The remote console supports three mouse modes: Absolute; Relative;

Relative positioning (Linux Acceleration). You need to set a mouse mode

depending on the server OS.

If a mouse mode is not properly set, the mouse may not work properly. See

Mouse tab on page 2-16 for details.

Memory dump

If you need to create a memory dump file, use the GUI or CLI of a

management module. See the Hitachi Compute Blade 500 Series

Management module Setup Guide for how to create a memory dump file.

Note: When the remote console is used, a memory dump file cannot be

created by pressing ScrollLock key twice while holding the right Ctrl key down

with Windows Server 2008

System console settings with a remote CD/DVD used

Disable the CD/DVD AutoRun function of Windows on the system console

when using a remote CD/DVD. Follow the procedure below to disable the

CD/DVD AutoRun.

Windows Server 2003 R2 on the system console

1. Click Start > Run to start regedit.

2. Execute HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

\Cdrom.

3. Set the value of AutoRun Data to "0," and close regedit.

4. Restart the system console.

Tip: To enable CD/DVD AutoRun, set the value of AutoRun Data to "1".

Remote console overview

1-5

Hitachi Compute Blade 500 Series Remote Console User's Guide

Windows Server 2008 R2 , Windows Server 2008 32-bit, Windows 7

Professional, or Windows Vista Business on the system console

1. Click Start > Control Panel. For Category view, click Hardware.

2. Click AutoPlay.

3. Uncheck Use AutPlay for all media and devices, and click Save.

Tip: To enable CD/DVD AutoPlay, perform step 1 and step 2 above, check

AutPlay for all media and devices, and click Save.

Windows Server 2012 or Windows 8 on the system console

1. Place the mouse cursor on the top right end, move it to the bottom, and

click Search.

2. Type "AutoPlay", click Settings, and click AutoPlay.

3. Uncheck Use AutoPlay for all media and devices, and click Save.

Tip: To enable CD/DVD AutoPlay, perform step 1 and step 2 above, check

AutoPlay for all media and devices, and click Save.

Power operation in LPAR manager mode

The target for power operations with remote console is a server blade. A

power operation to a server blade in LPAR manager mode will affect all LPARs

in the server blade. To prevent unnecessary LPARs from being affected,

power operation with remote console is disabled when a server blade is in

LPAR manager mode: The following operations are not available.

Power On, Forced Power Off, or Hard Reset

Use the Web console to perform power operation to a server blade in LPAR

manager mode.

Server blade screen capture

You cannot capture a screen while using the remote console due to inputting

of PrintScreen key or Alt+PrintScreen key is transmitted to a server blade.

For capturing a screen in the server blade, the remote console screen should

be inactive to capture a whole screen pressing PrintScreen

key. The

performance capture procedure is as follows:

1. Maximize the Remote Console window by double-clicking its title bar.

2. Click the Windows task bar to move focus from the Remote Console

window.

3. Press PrintScreen key to take a snapshot of the entire desktop.

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Remote console overview

Hitachi Compute Blade 500 Series Remote Console User's Guide

System console device and image file sharing in multiple server blades

A CD/DVD drive cannot be used at the same time by multiple server blades

for remote CD/DVD function. FD drive, USB memory device and image file

also cannot be used at the same time by multiple server blades for remote

FD/remote USB memory function. However, an ISO image file can be used at

the same time by multiple server blades.

Media exchanging while using remote FD and remote CD/DVD

A media in the FD drive cannot be exchanged while using the remote FD. A

media in the CD/DVD drive cannot be exchanged while using the remote CD/

DVD. When exchanging the media, disconnect the remote FD and remote CD/

DVD. Connect the remote FD and remote CD/DVD again after exchanging the

media.

Capacity and format for FD media and USB memory

The FD media and USB memory cannot be formatted using the remote

FD/USB memory function in the server blade. Format the FD media and USB

memory through the system console. For the remote FD/USB memory

function, you can use 3.5 inch 2HD FD media and USB memory formatted

with the following settings. Supported maximum device capacity of USB

memory is 16 GB.

[FD media]

Capacity: 3.5 inch, 1.44 MB, 512 byte/sector

File system: FAT

Allocation unit size: Standard

Remote console overview

1-7

Hitachi Compute Blade 500 Series Remote Console User's Guide

Format options: Enable Compression and Create an MS-DOS startup

disk are unchecked.

[USB memory]

File system: FAT32

Allocation unit size: Standard

Supported VGA driver, screen resolution, and number of colors

The remote console supports the following VGA driver, screen resolution, and

number of colors in the server blade.

Table 1-2 Supported VGA driver, screen resolution, and number of colors

OS VGA driver Screen resolution

Number of

colors

Windows

1

• Display driver of Server

installation and

monitoring tool -

Installation Assistant

•

Standard SVGA driver

800 x 600 16 bit

32 bit

1024 x 768

(Recommended)

16 bit

32 bit

1280 x 1024 16 bit

32 bit

1600 x 1200 16 bit

32 bit

Linux VESA driver 640 x 480 16 bit

32 bit

800 x 600 16 bit

32 bit

1024 x 768

(Recommended)

16 bit

32 bit

Note:

1. For details about how to install VGA driver, see Hitachi Compute Blade Series Hitachi

Compute Rack Series OS Installation Guide for Windows Server or Server installation

and monitoring tool OS Setup Guide.

Tip: If you use VGA driver, screen resolution, and number of colors other

than the above, the screen may not display properly.

Cause of remote console disconnect

If you operate the followings, the remote console is disconnected:

•

Removing the server blade

• Restoring the server blade configuration through the management module

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Remote console overview

Hitachi Compute Blade 500 Series Remote Console User's Guide

• Updating the firmware

•

Restarting BMC

• Changing IP address of BMC

When the remote console is disconnected while using the virtual media, the

data may not read/write properly, or the eject button on the CD/DVD drive

may not work properly. Exit the virtual media console before the above

operation.

For avoiding the eject button problem, see

Troubleshooting problems on page

4-2.

Remote console window after OS shutdown or server blade power off

The server blade VGA screen that is displayed before powering off may be

kept to display after the OS shutdown or server blade power off, instead of

displaying "No Signal" on the remote console. If "No Signal" is not displayed,

confirm that the power status shown in the lower right corner of remote

console window is Power OFF.

Remote console behavior with unsupported Java VM

Multiple Java VM versions can be installed on a system console. If any other

Java VM version than those described in Requirements for a system console

on page 1-3, such as a version made by another vender, is installed, the

Remote console overview

1-9

Hitachi Compute Blade 500 Series Remote Console User's Guide

unsupported Java VM may cause the remote console on the system console

not to work properly.

Use the system console only with the supported Java VM for working it

properly. Check your Java VM version executing the remote console by

following steps shown below.

1. Open Control Panel, and click the Java

icon to start Java Control Panel.

2. Click Advanced tab, find Java console, select Show Console, and click

OK.

3. Start the remote console, and check the Java VM (JRE) version shown in

the Java console.

Example: 1.7.0_09-b05 Java HotSpot(TM) 64-Bit Server VM

4. Return Java console to the previous setting.

Java Runtime Environment (JRE) version 7 update25 or later

Since security policy has been changed with JRE 7 update25 or later, the

remote console application may not be able to start. If so, execute one of the

following.

Use Exception Site List (JRE 7 update51 or later)

Add the Web console to the Site List on the Exception Site List, Security tab

on Java Control Panel.

1. Click Edit Site List.

2. Click Add.

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Remote console overview

Hitachi Compute Blade 500 Series Remote Console User's Guide

3. Enter "https://<serever blade Web console IP address>" and "http://

<serever blade Web console IP address>" and click OK.

4. Check that the IP addresses are shown in the Exception Site List and click

OK.

Remote console overview

1-11

Hitachi Compute Blade 500 Series Remote Console User's Guide

Java Runtime Environment (JRE) version 7 update21 or later

Use JRE version in which the security policy is not changed. When you enable

connection via SSL/TLS, use JRE 7 Update 2 or later.

Set the security level to Medium

Start Java Control Panel, and move the security level slider to Medium.

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Remote console overview

Hitachi Compute Blade 500 Series Remote Console User's Guide

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