Clarity AlertMaster AL11 User manual

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CLARITY, a Division of Plantronics, Inc.

4289 Bonny Oaks Drive • Chattanooga, TN 37406

Tel: 800-426-3738 • Fax: 800-325-8871

E-mail: [email protected] • Website: www.clarityproducts.com

PRINTED IN CHINA

AlertMaster AL11

Visual Alert System

Clarity, a Division of Plantronics, Inc.

4289 Bonny Oaks Drive, Chattanooga, TN 37406

Tel: 800-426-3738 Fax: 800-325-8871

E-mail: [email protected] Website: www.clarityproducts.com

AlertMaster, Clarity, Clarity AlertMaster, the logo design, AL10, AL11,

AL12, AMPX, AMPBX and AMDX are trademarks or registered

trademarks of Plantronics, Inc.

Rev. D (07-10)

User Guide

™

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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS

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When using your Clarity AL11, basic safety precautions should

always be followed to reduce the risk of ﬁre, electric shock and

persons including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Do not use this product near a bathtub, wash basin, kitchen

sink or laundry tub, in a wet basement, near a swimming pool or

anywhere else there is water.

4. Avoid using a telephone (other than a cordless type) during a

storm. There may be a remote risk of electrical shock from lightning.

5. Do not use a telephone to report a gas leak in the vicinity of the

leak.

6. Unplug this product from the wall outlets before cleaning. Do

not use liquid cleaners or aerosol cleaners on the product. Use a

damp cloth for cleaning.

7. Place this product on a stable surface. Serious damage and/or

injury may result if the product falls.

8. Do not cover the slots and openings on this product. This

product should never be placed near or over a radiator or heat

register. This product should not be placed in a built-in installation

unless proper ventilation is provided.

9. Operate this product using the electrical voltage as stated on the

base unit or the owner’s manual. If you are not sure of the voltage

in your home, consult your dealer or local power company.

10. Do not place anything on the power cord. Install the product

where no one will step or trip on the cord.

11. Do not overload wall outlets or extension cords as this can

increase the risk of ﬁre or electrical shock.

12. Never push any objects through the slots in the product. They

can touch dangerous voltage points or short out parts that could

result in a risk of ﬁre or electrical shock. Never spill liquid of any

kind on the product.

13. To reduce the risk of electrical shock, do not take this product

apart. Opening or removing covers may expose you to dangerous

voltages or other risks. Incorrect reassembly can cause electric

shock when the appliance is subsequently used.

14. Unplug this product from the wall outlets and refer servicing

to the manufacturer under the following conditions:

A. When the power supply cord or plug is frayed or

damaged.

B. If liquid has been spilled into the product.

C. If the product has been exposed to rain or water.

D. If the product does not operate normally by following

the operating instructions. Adjust only those controls

that are covered by the operating instructions. Improper

adjustment may require extensive work by a qualiﬁed

technician to restore the telephone to normal

operation.

E. If the product has been dropped or the case has been

damaged.

F. If the product exhibits a distinct change in performance.

15. Never install telephone wiring during a lightning storm.

16. Never install telephone jacks in wet locations unless the jack is

speciﬁcally designed for wet locations.

17. Never touch uninsulated telephone wires or terminals unless

the telephone line has been disconnected at the network interface.

18. Use caution when installing or modifying telephone lines.

19. Use only the power cord indicated in this manual.

20. The apparatus shall not be exposed to dripping or splashing and

that no objects ﬁlled with liquids, such as vases, shall be placed on

the apparatus.

21. The battery shall not be exposed to excessive heat, such as

sunshine, ﬁre or the like.

22. The MAINS plug is used as the disconnect device, which shall

remain readily operable.

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ADDITIONAL SAFETY NOTES FOR CANADIAN USERS

The following items are included as part of the CS-03

Requirements. The standard connecting arrangement for the

equipment is CA11A. This product meets the applicable Industry

Canada technical speciﬁcations.

NOTE: The Canadian Department of Communications label

identiﬁes certiﬁed equipment. This certiﬁcation means that the

equipment meets certain telecommunications network protective

operational and safety requirements. The Department does

not guarantee that the equipment will operate to the user’s

satisfaction. Before installing this equipment, users should ensure

that it is permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be

installed using an acceptable method of connection. In some cases,

the company’s inside wiring associated with a single line individual

service may be extended by means of a certiﬁed connector

assembly (telephone extension cord). The customer should be

aware that compliance with the above conditions may not prevent

degradation of service in some situations. Repairs to certiﬁed

equipment should be made by an authorized Canadian

maintenance facility designated by the supplier. Any repairs or

alterations made by the user to this equipment, or equipment

malfunctions, may give the telecommunications company cause to

request the user disconnect the equipment.

Users should ensure for their own protection that the electrical

ground connections of the power utility, telephone lines and

internal metallic water pipe system, if present, are connected

together. This precaution may be particularly important in rural

areas.

Warning: Users should not attempt to make such connections

themselves, but should contact the appropriate electric inspection

authority, or electrician, as appropriate. The Ringer Equivalent

Number is an indication of the maximum number of terminals

IMPORTANT SAFETY INSTRUCTIONS

allowed to be connected to a telephone interface. The termination

on an interface may consist of any combination of devices subject

only to the requirement that the sum of the Ringer Equivalent

Number of all the devices not exceed ﬁve.

IMPORTANT SAFETY INSTRUCTIONS

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CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE. REFER

SERVICING TO QUALIFIED PERSONNEL.

SAVE THESE INSTRUCTIONS

The lightning ﬂash with arrowhead symbol

inside an equilateral triangle is intended to

alert User that the presence of uninsulated

“hazardous voltage” within the product’s

enclosure, which may be of sufﬁcient

magnitude to induce a risk of electric shock

to persons.

The exclamation mark inside an equilateral

triangle is intended to alert the User of

the presence of important operating and

maintenance (servicing) instructions in the

literature accompanying the product.

This symbol means that the unit is double

insulated. An earth or ground connection is

not required.

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Thank you for selecting the exciting new AL11 from Clarity. It has

been designed to meet the highest quality standards to provide you

with years of convenient and trouble-free service.

Please read these operating instructions thoroughly before using

your notiﬁcation system. Keep this manual for future reference.

You must save your sales receipt as proof of purchase in the event

that you need warranty service.

If you have any questions about your AL11, please call your

authorized dealer or our Customer Service Department at 800-

426-3738.

E-mail: [email protected]

Website: www.clarityproducts.com

RESET

Lamp control

Antenna

Phone jacks

Phone illumination

light

Door illumination

light

Lamp jack

DIP Switch Cover

Sidebar lights

INTRODUCTION FEATURES IDENTIFICATION

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Do not put any of the AlertMaster components on or next to

metal surfaces, computers, televisions, microwaves or other areas

with electrical equipment that can cause interference to the

wireless system. The antenna should be fully extended (in vertical

position) without interference.

Doorbell Battery

The doorbell transmitter operates on one “23A” size battery

(included). It normally lasts 8-16 months and can be tested by

watching the red power indicator light illuminate when the

doorbell button is pressed. If the power indicator is faint or off,

replace the battery.

INSTALLATION INSTALLATION

Open and release doorbell

body from mounting plate by

depressing tabs using small

screwdriver to remove back cover.

Attach mounting plate on wall or

door using screws provided.

Remove battery

insulation sheet.

Install spare part

of PVC sheet.

Attach the doorbell body

to the mounting plate.

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Doorbell Battery Replacement - Accessing the Battery

Screw off the

back cover of the

doorbell body.

Install battery.

Screw on the

back cover of the

doorbell body.

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OPERATIONS

When the AlertMaster AL11 is activated, the lamp ﬂashes for two

minutes, or until the RESET button is pressed. The lamp ﬂashes in

these patterns:

1. Phone

The phone indicator light illuminates when the phone rings. The

lamp will ﬂash for two seconds, off for four seconds, on

again for two seconds and repeat.

2. Door

The door indicator light illuminates when the doorbell button is

pressed. The lamp will turn on for ﬁve seconds, off for two

seconds, on again for two seconds and repeat. This function

is also activated when a signal is received from the optional Door

Announcer (Model AMDX).

Press the RESET button to stop the lamp ﬂashing.

OPERATIONS

3. Lamp Control

Press the center LAMP CONTROL button to turn the

AlertMaster AL11’s lamp on and off. In order for the control to

work, ensure that the lamp is turned on prior to plugging the

lamp jack into the back of the AL11.

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CHANNEL SETTINGS

The AlertMaster AL11 uses radio signals to communicate between

the console unit and all of its accessories. For the accessories

(Doorbell, Door Announcer) to activate the base unit, they all

have to be on the same “channel.” A “DIP switch” is used for

channel selection.

Your system and all the accessories have been preset in the factory

to a standard channel setting. Under normal operating conditions,

no adjustment is necessary.

If your system encounters interference and repeatedly activates

itself for no obvious reason, it may be triggered by a system nearby

in your neighborhood.

If the interference from another AlertMaster Notiﬁcation System

or other wireless source is present, change channel switch settings

on all components.

1. Unplug AC cord and locate DIP switches on the back of the

AL11 base unit. Lift rubber cover to access the switch.

2. Open the battery compartment of the doorbell to access DIP

switches.

3. Change the switch position of each switch on both units using a

ballpoint pen to slide the switches to different settings. All settings

need to be identical for the system to work.

4. Unplug and change the switch settings on each of your other

accessories (Remote Receiver, Door Announcer, etc.) to match

the new channel setting of the AL11 base unit and doorbell.

5. Replace covers and return accessories to their proper place.

CHANNEL SETTINGS

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DIP switches on back of doorbell

AlertMaster AL11 base unit

Use a pen or pencil to

set DIP switches to

match exactly.

Open rubber cover

and adjust switch.

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TROUBLESHOOTING

In case of difﬁculty, review the “Symptom and Remedy” list below.

Make sure no part of the AlertMaster system is on or near metal

surfaces or electrical equipment. Should the difﬁculty persist,

contact Clarity or your authorized dealer for assistance.

WARNING! DO NOT open the unit. You may be exposed to

hazardous high voltage electricity.

Symptom Cause and Remedy

LAMP CONTROL button

doesn’t work

Lamp is not turned on prior

to plugging it into AlertMaster.

Replace bulb if necessary.

Phone rings, lamp does not

ﬂash

Check all phone line

connections. Make sure you can

turn the lamp on or off with

the lamp control button on the

AL11 console.

Doorbell doesn’t work Dead battery. Depress doorbell

button; the red indicator light

should light up. Replace battery

if necessary.

The DIP switches may be

incorrectly set. See section on

“Channel Setting.”

It may be out of range. Make

sure doorbell is within range of

80 feet of the AL11 base unit.

OPTIONAL ACCESSORIES

The AlertMaster AL11 is designed to work with optional wireless

remote receivers and transmitters, each sold separately.

A. AlertMaster Remote

Receiver (AL12™)

Flashes a connected lamp to notify

you wherever the receiver is placed,

such as the kitchen, living room,

garage, bathroom, etc., up to 80 feet

from the AlertMaster Model AL11

base console.

B. AlertMaster Personal

Signaler (AMPX™)

Wear this lightweight receiver on

your belt anywhere around your

house within an 80-foot radius

from the AlertMaster Model AL11.

C. AlertMaster Personal Tactile

Signaler (AMPXB™)

Similar to Model AMPX. This

personal receiver is designed to

meet the needs of the deaf-blind.

A touch switch allows each alerting

source to be identiﬁed by tactile

indication.

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OPTIONAL ACCESSORIES

D. AlertMaster Door

Announcer (AMDX™)

Attach the Door Announcer next

to your existing door chime or

intercom. It will activate the door

function of the AlertMaster Model

AL11 up to 80 feet away.

REGULATORY COMPLIANCE

Important Information for Customers

PART 68 OF FCC RULES INFORMATION

This AL11 Notiﬁcation System complies with Part 68 of

the FCC rules and the requirements adopted by the ACTA.

On the bottom of this equipment is a label that contains,

among other information, a product identiﬁer in the format

US:AAAEQ##TXXXX. If requested, this number must be

provided to the telephone company.

A plug and jack used to connect this equipment to the premises

wiring and telephone network must comply with the applicable

FCC Part 68 rules and requirements adopted by the ACTA.

A compliant telephone cord and modular plug, RJ11 USOC, is

provided with this product. It is designed to be connected to a

compatible modular jack that is also compliant. See installation

instructions for details.

The REN is used to determine the number of devices that may be

connected to a telephone line. Excessive RENs on a telephone line

may result in the devices not ringing in response to an incoming

call. In most but not all areas, the sum of RENs should not exceed

ﬁve (5.0). To be certain of the number of devices that may be

connected to a line, as determined by the total RENs, contact the

local telephone company. For products approved after July 23, 2001,

the REN for this product is part of the product identiﬁer that has

the format US:AAAEQ##TXXXX. The digits represented by ##

are the REN without a decimal point (e.g., 03 is a REN of 0.3). For

earlier products, the REN is separately shown on the label.

If this telephone equipment causes harm to the telephone network,

the telephone company will notify you in advance that temporary

discontinuance of service may be required. But if advance notice

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REGULATORY COMPLIANCE REGULATORY COMPLIANCE

isn’t practical, the telephone company will notify the customer as

soon as possible. Also, you will be advised of your right to ﬁle a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities,

equipment, operations or procedures that could affect the

operation of the equipment. If this happens, the telephone

company will provide advance notice in order for you to make

necessary modiﬁcations to maintain uninterrupted service.

If trouble is experienced with this telephone equipment, for repair

or warranty information, please contact Clarity, 800-426-3738. If

the equipment is causing harm to the telephone network, the

telephone company may request that you disconnect the

equipment until the problem is resolved.

This telephone equipment is not intended to be repaired and

it contains no repairable parts. Opening the equipment or any

attempt to perform repairs will void the warranty. For service or

repairs, call 800-426-3738.

Connection to party line service is subject to state tariffs. Contact

the state public utility commission, public service commission or

corporation commission for information.

If your home has specially wired alarm equipment connected to the

telephone line, ensure the installation of this telephone equipment

does not disable your alarm equipment. If you have questions about

what will disable alarm equipment, consult your telephone company

or a qualiﬁed installer.

This telephone equipment is hearing aid compatible.

Customer-Owned Coin/Credit Card Phones

To comply with state tariffs, the telephone company must be

given notiﬁcation prior to connection. In some states, the state

public utility commission, public service commission or

corporation commission must give prior approval of connection.

PART 15 OF FCC RULES INFORMATION

This device complies with part 15 of the FCC Rules. Operation

is subject to the following two conditions: (1) This device may

not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause

undesired operation.

Your AL11 Notiﬁcation System has been tested and found to

comply with the limits of a Class B digital device, pursuant to Part

15 of FCC rules. These limits are designed to provide reasonable

protection against harmful interference in residential installation.

This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation; if this equipment does

cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, you

are encouraged to try to correct the interference by one of the

following measures:

1. Where it can be done safely, reorient the receiving television or

radio antenna.

2. To the extent possible, relocate the television, radio or other

receiver with respect to the telephone equipment. (This increases

the separation between the telephone equipment and the receiver.)

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REGULATORY COMPLIANCE REGULATORY COMPLIANCE

3. Connect the telephone equipment into an outlet on a circuit

difference from that to which the television, radio, or other

receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for

help.

WARNING: Changes or modiﬁcations not expressly approved by

the manufacturer responsible for compliance could void the user’s

authority to operate the equipment.

INDUSTRY CANADA TECHNICAL SPECIFICATIONS

This product meets the applicable Industry Canada

technical speciﬁcations.

Before installing this equipment, users should ensure that it

is permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be

installed using an acceptable method of connection. In some

cases, the company’s inside wiring associated with a single line

individual service may be extended by means of a certiﬁed

connector assembly (telephone extension cord). The customer

should be aware that compliance with the above conditions may

not prevent degradation of service in some situations.

Repairs to certiﬁed equipment should be made by an authorized

Canadian maintenance facility designated by the supplier. Any

repairs or alterations made by the user to this equipment, or

equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical

ground connections of the power utility, telephone lines and

internal metallic water pipe system, if present, are connected

together. This precaution may be particularly important in rural

areas.

WARNING: Users should not attempt to make such

connections themselves, but should contact the appropriate

electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number is an indication of the

maximum number of terminals allowed to be connected

to a telephone interface. The termination on an interface

may consist of any combination of devices subject only to

the requirement that the sum of the Ringer Equivalence

Numbers of all the devices does not exceed ﬁve.

[The term “IC:” before the certiﬁcation/registration number only

signiﬁes that the Industry Canada technical speciﬁcations were

met.]

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WARRANTY WARRANTY

This warranty applies only to CLARITY products that are

purchased and used in the United States or Canada.

CLARITY warrants the ALERTMASTER AL11 against any defect in

materials or workmanship for the period of one year from the

date of purchase.

If your CLARITY product is defective and returned within 30 days

of the date of purchase, your authorized Clarity dealer will replace

it at no charge.

If returned after 30 days but within one year from the date of

purchase, we will repair or replace it at no charge. In the repair

of your AlertMaster AL11, we may use new or reconditioned

replacement parts. If we elect to replace your AL11, we may

replace it with a new or reconditioned product of the same or

similar design. Repair or replacement will be warranted for either

90 days or the remaining time on the original warranty period,

whichever is longer.

Implied warranties, including those of ﬁtness for a particular

purpose and merchantability (an unwritten warranty that the

product is ﬁt for ordinary use), are limited to one year from date

of purchase. We will not pay for loss of time, inconvenience, loss

of use of your AlertMaster AL11, or property damage caused

by your AlertMaster AL11 or its failure to work, or any other

incidental or consequential damages. Some states do not allow

limitations on how long an implied warranty lasts or the exclusion

of incidental or consequential damages, so the above exclusions or

limitations may not apply to you.

To get warranty service for your AlertMaster AL11, you must

provide proof of the purchase date. Within 30 days of the date of

purchase, return your AlertMaster AL11 to the place where

you purchased it for immediate replacement. After 30 days, call

CLARITY at 800-426-3738 or 800-772-2889 TTY/TDD for the

authorized service center nearest you. You must prepay all

shipping costs. We suggest you save the original packaging

materials in the event you need to ship the AlertMaster AL11.

When shipping for warranty repair, include your name, address,

phone number, proof of date of purchase, and a description of the

problem. After repairing the product, we will ship it back to you

at no cost within the United States.

This warranty does not cover defects resulting from accidents,

damage while in transit to our service location, alterations,

unauthorized repair, failure to follow instructions, misuse, use

outside the United States, Canada, or United Kingdom, ﬁre, ﬂood,

and acts of God. Nor do we warrant the product to be compatible

with any particular telephone equipment, party line, key

telephone systems or more sophisticated switching systems.

If your AlertMaster AL11 is not covered by this warranty, call us

at 800-426-3738, 800-772-2889 TTY/ TDD for advice as to

whether we will repair your AlertMaster AL11 and other repair

information. The repaired parts shall be warranted for 90 days.

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