Trojan Response 100 Owner's manual

Trojan
Brand
Trojan
Model
Response 100
Type
Owner's manual

This manual is also suitable for

10161 - 1
www.trojanhealth.co.za
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1
HOME
FITNESS
SOUTH AFRICA’S
SINCE
1981
0861 876526
0861 TROJAN
WARRANTY
TROJAN
MY SPACE MY TIME
®
CAUTION
READ ALL PRECAUTIONS AND
INSTRUCTIONS IN THIS MANUAL
BEFORE USING THIS EQUIPMENT
KEEP THIS MANUAL FOR
FUTURE REFERENCE
10161
STATIONARY CYCLE CARE INSTRUCTION
AND ASSEMBLY MANUAL
RESPONSE 100
STATIONARY CYCLE
10161 - 2
INDEX PAGE
1. SAFETY INSTRUCTIONS 3
2. PRE ASSEMBLY CHECK LIST 4
3. HARDWARE LIST 5
4. ASSEMBLY STEPS 6
5. COMPUTER FUNCTIONS 8
6. FITNESS TIPS AND TECHNIQUES 10
7. CONDITIONING GUIDELINES 11
8. WARM-UP AND COOL-DOWN 12
9. FREQUENTLY ASKED QUESTIONS 13
10. PARTS LIST 14
11. EXPLODED DRAWING 15
12. TROJAN 1 YEAR LIMITED WARRANTY 16
13. TROJAN REPAIRS PROCEDURE 18
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1. SAFETY INSTRUCTIONS
It is the sole responsibility of the purchaser of TROJAN products to read the owner’s manual, warning labels and instruct all
individuals, on proper usage of the equipment. Understanding each and every warning to the fullest is important. If any of these
instructions or warnings are unclear please contact Trojan Customer Services on 0861 876 526 (0861 Trojan), within the Republic of
South Africa.
The equipment is only intended for HOME USE and is NOT INTENDED FOR COMMERCIAL, INSTITUTIONAL AND/OR
STUDIO FACILITIES USE.
Contact TROJAN with any questions regarding this classification. It is recommended that all users of TROJAN be informed of the
following information prior to use.
HEALTH WARNING
• Beforestartinganyexerciseorconditioningprogramyoushouldconsultwithyourpersonalphysiciantoseeifyourequirea
completephysicalexam.Thisisespeciallyimportantifyouareovertheageof35orhaveneverexercised,arepregnantorsuffer
from any illness.
• Ifatanytimeduringexerciseyoufeelfaint,dizzyorexperiencepain,stopexercisingimmediatelyandconsultyourphysician.
• Toavoidmuscularpainandstrain,begineachworkoutbystretchingandwarmingupandendeachsessionbycoolingdownand
stretching.
ACCESS CONTROL
TROJAN recommends that all fitness equipment be used in a supervised area. It is recommended that the equipment be located in
an access controlled area. Control is the responsibility of the owner. Keep children away from all equipment. Parents or others super-
vising adults must provide close supervision of children if the equipment is used in the presence of children.
INSTALLATION
TROJAN recommends that all equipment:
• Besecuredtoorsetuponasolid,levelsurfacetostabilizeandeliminaterockingortippingoverduringtraining.
• Besetupinsideyourhomeawayfrommoistureanddust(theequipmentisnotdesignedforoutdooruse).
• Besetupwithsufcientventilationtoensureproperoperation.
• Besetupwithsufcientspacearoundtheequipmentsothatallexercisescanbecompletedsafely.Itis
recommendedthatthereshouldbeatleast1mofspacearoundtheequipmentwhereaccessisrequiredtoexercise.
Fortreadmillsitisrecommendedthatyouhave2mofspacebehindtherunningdeck.
• Beinstalledbyourteamofinstallers.
PROPER USAGE
• Donotusetheequipmentinanywayotherthanasdesignedorintendedbythemanufacturer.Itisimperativethat
TROJAN equipment is used properly to avoid injury.
• Injuriesmayresultfromexercisingimproperlyorexcessively.
• YourTROJANequipmentshouldonlybeusedbyonepersonatatime.
• Becarefultomaintainyourbalancewhileusing,mounting,dismounting,folding,unfoldingorassemblingyourTROJAN
equipment to avoid injury.
• Donotattempttoadjustanyseats/pads/pulleysetc.whileyouareonyourTROJANequipment.
• Servicingotherthantheproceduresinthismanualshouldbeperformedbyanauthorizedservicerepresentativeonly.
• DANGER:Alwaysunplugthepowercordbeforecleaninganyequipmentpoweredbyelectricity.
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INSPECTION
• Donotuseorpermituseofanyequipmentthatisdamagedorhaswornorbrokenparts.ForallTROJANequipmentuseonly
replacement parts supplied by TROJAN.
• Alwaysmakesurethatallnutsandboltsaretightenedpriortoeachuse.
• Cablesandbeltsposeanextremeliabilityifusedwhenfrayed.Alwaysreplaceanycableatrstsignofwear.
• Routinelyinspectallaccessoryclipsthatjoinattachmentstothecablesandreplaceattherstsignofwear.
• Maintainlabelsandnameplates–donotremovelabelsforanyreason.Theycontainimportantinformation.
• Equipmentmaintenance–Preventativemaintenanceisthekeytosmoothoperatingequipment.Pleaseensurethatyou
follow our maintenance tips to ensure the continued correct function of your TROJAN equipment.
• Beforeanyuse,examineallaccessoriesapprovedforusewiththeTROJANequipmentfordamageorwear.
• ShouldyourTrojanequipmentappeardamagedorworndonotattempttouseorrepairtheequipmentyourself.
Please contact our service department on 0861 876 526 (0861 Trojan) to arrange a repair.
OPERATING WARNINGS
• Itisthepurchaser’sresponsibilitytoinstructallusersastotheproperoperatingproceduresofallTROJANequipment.
• Keepchildrenawayfromallmovingpartsandawayfromallstrengthequipment.Parentsmustprovideclosesupervisionof
children if the equipment is used in the presence of children.
• Donotwearloosettingclothingorjewellerywhenusingtheequipment.Itisalsorecommendedthatuserstieuplonghair
to avoid contact with moving parts.
• Ensurethatanyonenotusingtheequipmentstaysclearoftheuser,accessoriesandmovingpartswhilethemachineisin 
operation.
USER WEIGHT LIMITATIONS
• ThisTROJANPURSUIT320maynotbeusedbypersonsweighingmorethan110kg.
ELECTRICAL SAFETY
• Keepthepowercordawayfromheatedsurfaces.
• Neverusetheequipmentifthepowercableorplugisfrayedordamaged.
• Neverusetheequipmentifthecord,equipmentorsurroundingoorareaiswetordamp.
• Allelectricalproductsmustbegrounded.Thisproductissupplierwiththenecessarygroundingconnections.
Do not modify the plug provided with the product. If the plug will not fit into the power outlet, have a proper outlet installed by
a qualified electrician.
SAVE THIS INSTRUCTION MANUAL FOR FUTURE USE AND REFERENCE
If any of these instructions or warnings are unclear please contact Trojan Customer Services on 0861 876 526 (0861 Trojan), within
the Republic of South Africa or visit www.trojanhealth.co.za.
SAFETY INSTRUCTIONS
10161 - 5
Handlebar
Main Cover
Pedal
Front Stand Tu be
Computer
End Cap for Front Stand Tube
Seat
Seat Post
Adjustment Knob
End Cap of Rear Stand Tube
Rear Stand Tube
Handlebar post
2. PRE ASSEMBLY CHECK LIST
ThankyouforchoosingtheTROJANRESPONSE110BIKE.Wetakegreatprideinproducingthisqualityproductand
hopeitwillprovidemanyhoursofqualityexercisetomakeyoufeelbetter,lookbetterandenjoylifetoitsfullest.
Yes,it’saprovenfactthataregularexerciseprogramcanimproveyourphysicalandmentalhealth.Toooften,ourbusy
lifestyleslimitourtimeandopportunitytoexercise.TheTROJANRESPONSE110BIKEprovidesaconvenientandsimple
method to begin your assault on getting your body in shape and achieving a healthier lifestyle.
Beforereadingfurther,pleasereviewthedrawingbelowandfamiliarizeyourselfwiththepartsthatarelabeled.
•ReadthismanualcarefullybeforeusingtheTROJANRESPONSE110BIKE.
10161 - 6
3. HARDWARE LIST
11460-5
3. HARDWARE LIST
NOTE :
The described parts are all you need to assemble this machine.
Before starting assembly, please check the hardware packing to make sure they are included.
No. Description Q’ty
6
Domed Nut (M8)
4pcs
5
Arc Washer (ø8 x ø20 x T1.5)
8pcs
4
Bolt (M8 x 70mm)
4pcs
14
15
13
Screw Driver
1pc
No. Description Q’ty
24
Screw (M8 x 12mm)
4pcs
18
Adjustment Knob (M12)
1pc
33
T Knob
1pc
M8
6
Allen Wrench
1pc
10161 - 7
4. ASSEMBLY STEPS
STEP 01
• AttachtheFrontStandTube(2)andtheRear
Stand Tube (3) onto the Main Body (1).
• Tightenthe2Nuts(6),2Bolts(4)and2Washers
(5) using the spanner supplied on both Front and
BackStandTube.
STEP 02
• Removethe3Nuts(11)andthe3Washers(7)
from the Seat (8).
• PlacetheSeat(8)ontheSeatPost(9)and
secure using the 3 Nuts (11) and 3 Washers (7).
• PuttheSleeve(23)ontotheSeatPost(9).
• LoosentheAdjustmentKnob(18).
• SlidetheSeatPost(9)intotheMainBody(1).
• LineuptheholesontheSeatPost(9)andthe
Main Body (1).
• TightentheAdjustmentKnob(18)tosecure.
10161 - 8
ASSEMBLY STEPS
STEP 03
• RemovetheScrews(24)andWashers(5)fromthe
Main Body (1).
• ConnectthetwoendsoftheTensionControlCable
(13) and (14).
• ConnectthetwoendsoftheComputer
Wire (19) and Sensor Wire (21).
• SlidetheHandlebarPost(12)intotheMainBody(1)
and secure into place using 4 Screws (24) and
4 Washers (5) provided.
• PulltheTensionStrapuntilitishandtightandlockit
into place using the small clasp.
• PlacetheHandlebar(25)intotheHandlebar
BracketonthefrontofHandlebarPost(12).
• TightentheT-knob(33)andWasher(7)tolockthe
Handlebar (25) into place.
• ConnecttheComputerWire(19)totheComputer
(20).
• SecuretheComputer(20)with2screws(10)tothe
holder on the top of Handlebar Post (12).
• SlidebothFoamGrips(17)ontotheHandleBar(25),
then insert the 2 End Caps (23A) into the Handle Bar
(25) ends.
STEP 04
• FitthePedal(22L)marked“L”totheleftside
ofthebike,andthePedal(22R)marked“R”to
therightsideofthebike,viewedfromtheriders
seated position.
• Tightenbothsidesofpedalsusingspanner
provided.
• PleasenotethattheRightPedal(22R)needstobe
screwedinaclockwisedirection.
• TheLeftPedal(22L)needstobescrewedina
anti-clockwisedirection.
• Makesurethatallboltsandscrewsaresecure.
Theexercisebikeisnowreadytouse.
23A
CAUTION:
Ensure that cables are not damaged
during assembly or when tightening screws.
10161 - 9
FUNCTION
Auto Scan Every 5 seconds
Current Speed Km/h 0:0 to 99:9
Trip Distance Kms 0:0 to 999:9
Elapsed Time 0:00 to 99:59
Calorie K.cal 0.1 to 999:9
Controller 4 bit single chip microprocessor
Sensor No contact magnetic type
Battery type
2 pcs SIZE-AA OR UM-3
Operating temperature 0˚C ~ +40˚C (32˚F ~ 04˚F)
Storage temperature -10˚C ~ +60˚C (14˚F ~ 140˚F)
5. COMPUTER FUNCTIONS
HOW TO REMOVE THE BATTERY
1.RemovethebatterycoverandplacetwoSIZE-AAorUM-3batteriesintothebatteryhousingonthebackofthe
consol (refer to the illustrations below).
2. Ensure batteries are correctly positioned and battery springs are in contact with batteries.
3. Replace battery cover and ensure it is tightly closed.
4.Batterylifeisapproximately1yearundernormalusage.
5. If the display is illegible or only partial segments appear, remove batteries and wait 15 seconds before reinstalling.
6. Removing the batteries will erase computer memory.
10161 - 10
COMPUTER FUNCTIONS
FUNCTION MARK
1. Auto Scan
2. Current Speed
3. Trip Distance
4. Elapsed Time
5. Calorie Consumption
BUTTONS
RESET, MODE
TIMEDISTSPEEDSCAN CAL
RESET
MODE
FUNCTIONS AND OPERATIONS
Mode or function Action
Auto on/off &
Auto Start/Stop
As long as the machine is in motion, the meter is in action. If there is no movement for 3 seconds,
the meter will be turned off automatically.
Auto Scan
Press the MODE button until the ARROW points to SCAN, the meter will rotate
through all 4 scanable functions --Speed, Distance, Time and Calorie. Each display will be held for 5
seconds. The RESET button will be inactive during this process.
Current Speed
Press the MODE button until the ARROW points to SPEED (the ARROW pointing to
SCAN is not displayed on the LCD), the current speed is displayed continuously.
Tr ip Distance
While pressing the MODE button until the ARROW points to DIST (the ARROW pointing to
SCAN is not displayed on the LCD), the trip distance is displayed continuously. Pressing the RESET
button will reset the function value to zero.
Elapsed Time
Press the MODE button until the ARROW points to TIME (the ARROW pointing to
SCAN is not displayed on the LCD), the elapsed time is displayed continuously. Pressing the RESET
button will reset the function value to zero.
Calories
Press the MODE button until the ARROW points to CAL (the ARROW pointing to
SCAN is not displayed on the LCD), the calorie consumption is displayed continuously. Pressing the
RESET button will reset the function value to zero.
Reset Pressing the MODE button for more than 3 seconds will reset all function values to zero.
10161 - 11
AEROBIC EXERCISE
Aerobicexerciseisanysustainedactivitythatsendsoxygentoyourmusclesviayourheartandlungs.
Aerobicexerciseimprovesthetnessofyourlungsandheart-yourbody’smostimportantmuscle.
Aerobicexercisetnessispromotedbyanyactivitythatusesyourlargemuscle-arms,legs,orbuttock,forexample.
Yourheartbeatsquicklyandyoubreathedeeply.Anaerobicexerciseshouldbepartofyourentireexerciseroutine.
WEIGHT TRAINING
Alongwithaerobicexercisingwhichhelpsgetridofandkeepofftheexcessfatthatourbodiescanstore,
weighttrainingisanessentialpartoftheexerciseroutineprocess.Weighttraininghelpstone,buildandstrengthen
muscle.Ifyouareworkingaboveyourtargetzone,youmaywanttodoalessamountofreps.
Andasalwaysconsultyourphysicianbeforebeginninganyexerciseprogram.
MUSCLE CHART
CYCLE
Theexerciseroutinethatisperformedonthecyclewilldevelopthelowerbodymusclegroupaswellasconditionthe
circulatorysystemandprovideagoodaerobicworkout.Thesemusclegroupsarehighlightedonthemusclechartbelow.
6. FITNESS TIPS AND TECHNIQUES
10161 - 12
7. CONDITIONING GUIDELINES
Howyoubeginyourexerciseprogramdependsonyourphysicalcondition.Ifyouhavebeeninactiveforseveralyears,or
areseverelyoverweight,youmuststartslowlyandincreaseyourtimeontheequipment;afewminutesperworkout.
Initially,youmaybeabletoexerciseonlyforafewminutesinyourtargetzone,however,youraerobictnesswillimprove
overthenextsixtoeightweeks.Don’tbediscouragedifittakeslonger.It’simportanttoworkatyourownpace.Ultimately,you’llbe
abletoexercisecontinuouslyfor30minutes.Thebetteryouraerobictness,theharderyouwillhaveto
worktostayinyourtargetzone.Pleaseremembertheseessentials:
•Haveyourdoctorreviewyourtraininganddietprogramstoadviseyouofaworkoutroutineyoushouldadopt.
•Beginyourtrainingprogramslowlywithrealisticgoalsthathavebeensetbyyouandyourdoctor.
•Monitoryourpulsefrequently.Establishyourtargetheartratebasedonyourageandcondition.
•Setupyourequipmentonaat,evensurfaceatleast3feetfromwallsandfurniture.
EXERCISE INTENSITY
Tomaximizethebenetsofexercising,itisimportanttoexercisewiththe
proper intensity. The proper intensity level can be found by using your heart
rateasaguide.Foreffectiveaerobicexercise,yourheartrateshouldbe
maintainedatalevelbetween65%and85%ofyourmaximumheartrate
asyouexercise.Thisisknownasyourtargetzone.Youcanndyourtarget
zoneinthetablebelow.
Duringtherstfewmonthsofyourexerciseprogram,keepyourheartratenearthelowendofyourtargetzoneasyou
exercise.Afterafewmonths,yourheartratecanbeincreasedgraduallyuntilitisnearthemiddleofyourtargetzoneas
youexercise.
Tomeasureyourheartrate,stopexercisingbutcontinuemovingyourlegsorwalkingaroundandplacetwongerson
yourwrist.Takeasix-secondheartbeatcountandmultiplytheresultsby10tondyourheartrate.Forexample,ifyour
six-secondheartbeatcountis14,yourheartrateis140beatsperminute.(Asix-secondscountisusedbecauseyour
heartratewilldroprapidlywhenyoustopexercising.)
Adjusttheintensityofyourexerciseuntilyour
heart rate is at the proper level.
For more information on dieting and
training visit
www.trojanhealth.co.za
10161 - 13
1
2
3
4
5
8. WARM-UP AND COOL-DOWN
WORKOUT GUIDELINES
Eachworkoutshouldincludethefollowingthreeparts:
Awarm-up,consistingof5to10minutesofstretchingandlightexercise.Aproperwarm-upincreasesyourbodytem-
perature,heartrate,andcirculationinpreparationforexercise.
Trainingzoneexercise,consistingof20to30minutesofexercisingwithyourheartrateinyourtrainingzone.(Note:
Duringtherstfewweeksofyourexerciseprogram,donotkeepyourheartrateinyourtrainingzoneforlongerthan
20 minutes.)
Acool-down,with5to10minutesofstretching.Thiswillincreasetheexibilityofyourmusclesandwillhelptoprevent
post-exerciseproblems.
EXERCISE FREQUENCY
Tomaintainorimproveyourcondition,planthreeworkoutseachweek,withatleastonedayofrestbetweenworkouts.
Afterafewmonthsofregularexercise,youmaycompleteuptoveworkoutseachweek,ifdesired.Remember,thekey
tosuccessismakeexercisearegularandenjoyablepartofyoureverydaylife.
SUGGESTED STRETCHES
The correct form for several basic stretches is shown at the right. Move slowly as you
stretch, never bounce.
1. Toe Touch Stretch
Standwithyourkneesbentslightlyandslowlybendforwardfromyourhips.Allow
yourbackandshoulderstorelaxasyoureachdowntowardyourtoesasfaraspos-
sible.Holdfor15counts,thenrelax.Repeat3times.Stretches:Hamstrings,backof
kneesandback.
2. Hamstring Stretch
Sitwithonelegextended.Bringthesoleoftheoppositefoottowardyouandrestit
againsttheinnerthighofyourextendedleg.Reachtowardyourtoesasfaraspos-
sible.Holdfor15counts,thenrelax.Repeat3timesforeachleg.Stretches:Ham-
strings,lowerbackandgroin.
3. Calf/Achilles Stretch
With one leg in front of the other, reach forward and place your hands against a
wall.Keepyourbacklegstraightandyourbackfootatontheoor.Bendyour
front leg, lean forward and move your hips toward the wall. Hold for 15 counts, then
relax.Repeat3timesforeachleg.Tocausefurtherstretchingoftheachillestendons,
bendyourbacklegaswell.Stretches:Calves,achillestendonsandankles.
4. Quadriceps Stretch
Withonehandagainstawallforbalance,reachbackandgrasponefootwithyour
otherhand.Bringyourheelasclosetoyourbuttocksaspossible.Holdfor15counts,
thenrelax.Repeat3timesforeachleg.Stretches:Quadricepsandhipmuscles.
5. Inner Thigh Stretch
Sitwiththesolesofyourfeettogetherandyourkneesoutward.Pullyourfeet
towardyourgroinareaasfaraspossible.Holdfor15counts,thenrelax.Repeat3
times. Stretches: Quadriceps and hip muscles.
For more information on dieting and training visit www.trojanhealth.co.za
10161 - 14
9. FREQUENTLY ASKED QUESTIONS
1. The consol is showing the incorrect reading for r.p.m., speed, distance or calories.
• Checkthattheconnectoronthebackoftheconsolispluggedincorrectly.
• Checkthebatteriesintheconsolareinsertedinthecorrectorientationandthattheyareinworkingcondition
• Presstheresetbuttomtotestiftheerrorhascorrecteditself.
2. The Functions are not working properly or display incorrectly.
• Checkthattheconnectoronthebackoftheconsolispluggedincorrectly.
• Presstheresetbuttomtotestiftheerrorhascorrecteditself.
3. There is no pulse reading or the data displayed is unstable.
• Checkthatthereisaproperconnectionbetweenyourhandsandthehandpulse
connector(thehandpulsesensorswillnotoperatecorrectlyifyourskinisextremelydry.Moistenyourhandsand
tryagain).
• Checkthattheconnectedwireisnotbroken.
• Resetandcarefullyfollowtheinstructionsinthemanual.
Note
• Avoidmovingyourhandswhileexercisingandholdthehandpulsesensorsrmlywhileexercising.Ifyoudomove
yourhandswhileexercising,givethecomputerafewsecondstoresampleanddisplayyourcorrectheartpulse
rate.
4. My LCD is dim
• Checkiftheunitisindirectsunlight,moveifnecessary.Ifdisplaydoesnotimprove,pleasecontact0861876526
4. Maintenance and cleaning.
• Useacleandampsoftragtocleanthesurface.
• Useamilddetergenttocleanthedirtyspots.
• Donotuseasteelbrushoremeryclothtocleanthesurface.
• Immediatelyafterexercisewipeoffanysweatfromthesurfaceoftheequipment.Perspirationcontainssaltwhich
couldruintheequipment.
10161 - 15
10. PARTS LIST
No. Description Q'ty
11460-01 Main body 1
11460-02 Front Stand Tube (ø60 x 500mm) 1
11460-03 Rear Stand Tube (ø60 x 500mm) 1
11460-04 Bolt (M8 x 70mm) 4
11460-05 Arc Qasher (ø8 x ø20 x T1.5) 8
11460-06 Domed Nut (M8) 4
11460-07 Washer (ø8 x 17 x 1.2) 4
11460-08 Seat 1
11460-09 Seat post (ø38) 1
11460-10 Screw (M5 x 12mm) 2
11460-11 Nut (M8) 3
11460-12
Handlebar Post
(ø50 x T1.5 x 640mm)
1
11460-13 Tension Control Cable Above 1
11460-14 Tension Control Cable Below1
11460-15 Screw (M5 x 14mm) 1
11460-16 Tension Control (ø50) 1
11460-17 Foam grip 2
11460-18 Adjustment Knob 1
11460-19 Computer Wire (700mm) 1
11460-20 Computer (KH-8802) 1
11460-21 Sensor Wire (650mm) 1
11460-22L Pedal (L) 1
11460-22R Pedal (R) 1
11460-23 Sleeve Bellow1
11460-23A End Cap (ø22) 2
11460-24 Screw (M8 x 12mm) 4
11460-25 Handlebar (ø22) 1
11460-26 End Cap of Front Stand Tube (ø60) 2
11460-27 End Cap of Rear Stand Tube (ø60) 2
11460-28L Small Cover (L) 1
11460-28R Small Cover (R) 1
11460-29 Tension Strap (20 x 400 x 670) 1
11460-30 Plastic Sleeve (ø38 )1
11460-31 Tension Strap Clasp 1
No. Description Q'ty
11460-31A Screw (M5 x 6mm) 1
11460-32L Main Cover (L)1
11460-32R Main Cover (R) 1
11460-33 T- knob (M8) 1
11460-A1Crank 1
11460-A2Steel Wheel (40T) 1
11460-A3Washer 1
11460-A4Fixed Cone (R) 1
11460-A5 Ball Retainer2
11460-A6Steel Bowl 2
11460-A7Fixed cone (L)1
11460-A8Washer 1
11460-A9 Lock Nut1
11460-B1 Flywheel (ø200 x 4.5kg) 1
11460-B2 Steel Pulley (16T) 1
11460-B3 Shaft (120 x 32 x 21) 1
11460-B4 Washer (ø35 x 41 x 3) 1
11460-B5 Bearing (6000zz) 1
11460-B6 Spacer (ø16 x 10 x 2.5) 1
11460-B7 Spacer (3/8" x 15 x 5) 3
11460-B8 Washer (ø10 x 19 x 2.5) 1
11460-B9 Lock Nut (3/8")2
11460-B10Spacer (ø16 x 10 x 6) 2
11460-C1 Adjustment Bolt (M6) 2
11460-C2 U-type Bracket Holder 2
11460-C3 Nut (M6) 2
11460-D Chain 1
11460-E Driver 1
10161 - 16
11. EXPLODED DRAWING
10161 - 17
12. TROJAN 1 YEAR LIMITED WARRANTY
Masstores(Pty)Ltd(“theSupplier”)herebyprovidesalimitedwarrantytotheoriginalpurchaserofthisproduct(“theConsumer”)
thatthisproductwillbefreeofmanufacturingdefectsinmaterialsandworkmanshipwhichundernormal,personal,familyorhouse-
holduse(commercialuseexpresslyexcluded)manifestthemselveswithinthefollowingstipulatedperiodsfromthedateofpurchase:
Exclusions
The warranty does not include and will not be construed to cover products damaged as a result of disaster, misuse,
commercial use, use not in accordance with the written instructions included with the product, abuse, and/or any
non-authorizedmodicationoftheproduct.Italsodoesnotcoverreplacementofthelightbulbsandotherexpendables.
All demo models carry a 3 month warranty.
Waiver
The warranty provided herein and the obligations of the Supplier are in lieu of, and the Customer waives, all other warranties,
guarantees,conditionsorliabilities,expressorimplied,arisingbylaworotherwise,includingwithoutlimitation,anyobligationofthe
Supplier in respect of any injury , loss or damage (direct, indirect or consequential) arising out of the use of, or inability to use, this
product and whether or not occasioned by the Supplier’s negligence or any act or omission on its part.
Claims under 1 Year Limited Warranty
Within 7 days of purchase:
Thefaultyproductwillbeexchanged(providedthattheproductisinitsoriginalpackagingwithallaccessories).
After 7 days but within 3 months of purchase:
The Supplier may in its sole discretion either replace or repair the product.
After 3 months but within 1 year of purchase:
The Supplier may in its sole discretion either replace or repair the product. The following shall not be covered:
• Treadmills:RunningDecks,RunningBelts,RubberArmCoversandallCosmetics.
• Exercise Bikes/Spinners: Pedals,Cranks,SeatsandRubberArmCovers.
• Cross Trainers/ Ellipticals/ Steppers:FootRests,Cranks,Shocks,andRubber/FoamArmCovers.
• Home Gyms: Pulleys, Cables, Seats, Padding and End Caps.
• Trampolines: Springs, Mats, and Covers. Safety Nets: Net, Fastners and Zip.
• Rowers: Rowing Strap / Rope / Arms, Pulling Handle, Grip, Moveable Seat.
• Vibration Trainers. Platform /Rubber Arm Cover/ Resistance Bands.
Parts not mentioned in the above, are covered under warranty within the 1st year of purchase
10161 - 18
Proof of Purchase
Any claim in terms of the warranty must be supported by a proof of purchase or a warranty number.
Warranty numbers can be issued through contacting our call centre on 0861 Trojan (0861 876 526),
or online at www.trojanhealth.co.za. If such proof is not available, then notwithstanding anything to the
contrary herein, the service agent’s prevailing charges for services/repairs including call-out and/or spares will
be payable by the Consumer upon collection or delivery of the repaired product.
The Consumer does not need to return the product to the store.
The Consumer shall phone the Trojan hotline on 0861 Trojan (0861 876 526)andtheSupplier’sauthorizedagentwill
at its discretion either repair the item at the Consumer’s residence or collect and repair the item at their premises.
During the warranty period the product may only be serviced and/or repaired by the Supplier’s duly
authorizedagent(s).
Masstores (Pty) Ltd
16 Peltier Drive, Sunninghill
Sandton, Johannesburg, South Africa
10161 - 19
13. TROJAN REPAIRS PROCEDURE
1. Procedure for repairs
ShouldyouexperienceanyfaultsorbreakdownsonyourTrojanequipment,pleaseadheretothefollowingprocedure
to have the fault rectified speedily and professionally.
• Donotreturntheproducttothestore*
• Call0861 Trojan (0861 876526) to log the faulty product (under warranty or out of warranty)
• Theoperatorortechnicaladvisorwilltryidentifythefault,andwillbookaserviceteamcallout.
• Theserviceteamwillendeavourtoxtheprobleminyourhomeonanagreeddateandtime.
• Onlyifthefaultcannotberepairedintheconvenienceofyourhome,willtheserviceteamtakethe
faultyproductbacktotheservicecentre.
• Itemsrepairedinourservicecentrewillbereturnedtoyourhomeonanagreeddateandtime.
* Note:
Should you live in an outlying area, it may be neccessary to return the product to the store nearest to you.Our service
operator will advise you of your repair procedure.
2. Cost of Repairs
2.1
Under warranty
• Anyitemsstillunderwarrantywillberepairedfreeofcharge,aslongasitcomplieswiththetermsand
conditionsofthewarranty.(referto“warranties”sectioninthismanual)
• AnyitemsthatneedtoberepairedthatareNOTcoveredinthewarrantywillbefortheconsumer’s
expense.Aquotefortherepair/replacementoftheseitemswillbeprovidedtotheconsumerfor
approval prior to repairs being conducted.
2.2
Out of Warranty
• Anyitemsthatneedtoberepairedoncethewarrantyhasexpiredwillbefortheconsumer’sexpense
including call out fees. A quote for the repair/replacement of these items will be provided to the
consumer for approval prior to repairs being conducted.
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Trojan Response 100 Owner's manual

Trojan
Brand
Trojan
Model
Response 100
Type
Owner's manual
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