LG IPLDK CRS User manual

IPLDK CRS

Installation and User Guide

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1. INTRODUCTION.........................................................................................................5

1.1 OVERVIEW......................................................................................................................5

1.2 Features...........................................................................................................................5

2. INSTALLATION ENVIRONMENT................................................................................6

2.1 Hardware Specification.....................................................................................................6

2.2 System Requirements........................................................................................................6

3. PROGRAM SETUP.....................................................................................................7

3.1APPLICATION SETUP ....................................................................................................7

3.2 DAO SETUP...................................................................................................................12

3.3 USB MODULE (LDP-7024D, LDP-7024LD) SETUP..................................................14

3.4 USB MODULE (LDP-7024D, LDP-7024LD) UPDATE...............................................17

4. MAIN FEATURE DESCRIPTION...............................................................................19

4.1 Main screen.....................................................................................................................19

4.2 Voice Recording and Playing..........................................................................................21

Record.............................................................................................................................................21

Play.................................................................................................................................................22

Save call information......................................................................................................................22

Stop .................................................................................................................................................23

Pause...............................................................................................................................................24

Resume............................................................................................................................................25

Sound Volume Up............................................................................................................................26

Sound Volume Down .......................................................................................................................27

Address Book Management.............................................................................................................27

4.3 OUTLOOK......................................................................................................................29

OUTLOOK Address Book Import ...................................................................................................29

Send E-Mail by MS Outlook............................................................................................................29

MENU .............................................................................................................................................31

4.4 Import and Export from MS EXCEL..............................................................................32

Save Call List..................................................................................................................................32

Save Address Book..........................................................................................................................33

Save Call List..................................................................................................................................33

Import Address Book.......................................................................................................................34

MENU .............................................................................................................................................36

4.5 PRINT .............................................................................................................................36

CALL LIST......................................................................................................................................36

Address Book...................................................................................................................................38

Print from Call List frame...............................................................................................................38

MENU .............................................................................................................................................39

4.6 SEARCH.........................................................................................................................39

Search Call List...............................................................................................................................39

Search Address................................................................................................................................41

MENU .............................................................................................................................................43

4.7 VIEW ..............................................................................................................................44

Simple Mode....................................................................................................................................44

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Disk Information.............................................................................................................................45

Support multi-language...................................................................................................................46

MENU .............................................................................................................................................46

4.8 BACKUP.........................................................................................................................47

Auto Backup....................................................................................................................................47

Manual Backup...............................................................................................................................47

MENU .............................................................................................................................................48

4.9 OPTION..........................................................................................................................48

Record Option.................................................................................................................................48

KEYMAP.........................................................................................................................................50

PATH ...............................................................................................................................................50

5. UTILIZATION ............................................................................................................51

5.1 Call List...........................................................................................................................51

5.2 Call List and Address book.............................................................................................52

5.3 Insert, Update and Delete for new customer...................................................................54

6. LINK TO EZ PHONE/EZ ATD....................................................................................54

7. USB ERROR TYPE FOR CALL RECORDING SYSTE PROGRAM ..........................55

7.1 USB MODULE (LDP-7024D, LDP-7024LD) is unreconized.......................................55

7.2 USB MODULE (LDP-7024D, LDP-7024LD) is unreconized in the SYSTEM ............56

7.3 Delete USB MODULE (LDP-7024D, LDP-7024LD) driver .........................................56

How to delete the driver under Windows 2000, XP ........................................................................56

How to delete the driver under Windows 98, ME ...........................................................................57

8. ERROR MESSAGE................................................................................................... 58

8.1 When you incorrectly set the wave file Directory...........................................................58

8.2 When you incorrectly set the wave file and backup Directory.......................................59

8.3 Hard disk space is insufficient ........................................................................................60

8.4 USB line is disconnected.................................................................................................60

8.5 Database file is not exist..................................................................................................60

8.6 MESSAGE GUIDE.........................................................................................................61

IPLDK Call Recording System

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Details for Changes

Version Date Details Notes

1.0A

2004-05-19 First Created

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1. INTRODUCTION

1.1 OVERVIEW

- Call Recording System is the program that enables you to record the messages on the phone.

- You connect the USB cable to Keyset(LDP-7024D(LD)) and desktop computer in this System.

- This System also provides various features that enable you to save the recorded messages to file,

to play the file and to use the file as an e-mail attachment.

1.2 Features

Call Recording System provides main features as follows.

- Enables you to record the messages on the phone.

- Enables you to save the recorded messages to file and to play the saved file.

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- Enables you to send other people the file as an e-mail attachment.

- Enables you to import address book from Outlook Express and Microsoft Excel

- Enables you to export phone book and address book to Microsoft Excel.

2. INSTALLATION ENVIRONMENT

2.1 Hardware Specification

-Digital Keyset(LDP-7024D(LD) : USB Module Support Keyset), USB cable

Notes

: Call Recording System only supports LDP-7024D model and LDP-7024D model

2.2 System Requirements

Operating System: Win 98, Windows NT, Window 2000

Win Me, Window XP home, pro.

Recommended Processor : Pentium III 800 MHz

Recommended RAM: 128 MB

Available hard disk space: 200 MB

Video Adapter: SVGA( Min. 256 colors/800x600)

Minimum Processor: Pentium MMX- 800MHz

Minimum RAM : 64 MB

Sound Card (Required)

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3. PROGRAM SETUP

3.1APPLICATION SETUP

- You click Setup.exe after the movement to Directory with Application install program.

- Call Recording System needs DAO Version 3.5.

- If you click the Yes(Y) button, DAO files are installed.

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- If you click the No(N) button, DAO files are not installed.

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- Click the Next button after entering your name and company name.

- If database is already existed, the message above is displayed.

- If you use previous database, click the Yes (Y) button.

- Or if you use new database, click the No (N) button.

- After clicking the Change button, select folder where setup will install files. Then click the Next

button.

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- Click the Install button to begin the installation.

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- The window for Installation Complete is displayed.

- Click the Finish button to complete the installation.

How to check the version

- Run CRS and Click ‘About’ in menu.

- You can see installed CRS version and USB firmware version

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3.2 DAO SETUP

- Don't cancel setup during installation process.

- This program will install the module necessary for using the database.

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- This is the window DAO successfully installed.

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3.3 USB MODULE (LDP-7024D, LDP-7024LD) SETUP

- When USB cable is connected to the computer, automatically the window above is displayed.

- To install the driver, select the Install from a list or specific location [Advanced] button, and then click

the Next button.

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- Select the Search for the best driver in these locations button, and then select the Include the

location in the search check box.

- If you click the Browse button, the window below is displayed.

- Select WinXpUSBDrv file under Microsoft Windows XP, and then click the Next button.

- The appropriate USB Drivers.

USB Driver Directory:

Windows98 Î Win98USBDrv,

WinMe Î Windows ME,

Win2kUSBDrv Î Windows 2000,

WinXpUSBDvr Î Windows XP)

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[USB Driver Find]

- After USB Driver Setup is completed,

- Select the Universal Serial bus controllers in the Device Manager Control panel.

- You can find the LGLDP-7024D(LD) item in the window below.

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3.4 USB MODULE (LDP-7024D, LDP-7024LD) UPDATE

- Select the Universal Serial bus controllers in the Device Manager control panel, and then find the

LG LDP-7024D(LD) item.

-After that, click Right Mouse Button, and then select the Properties item.

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- Click the Update Driver button in the LG LDP-7024D(LD) USB Properties.

- The remaining feature is the same as the one described in the 3.3 USB MODULE (LDP-7024D,

LDP-7024LD) SETUP part.

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4. MAIN FEATURE DESCRIPTION

4.1 Main screen

Menu and Toolbar : Entire features are available in the Menu Bar. Also, frequently used features are

available in the Toolbar. There are Backup button, E-Mail button, Search button, List button and

Option button on the Toolbar.

Customer Information Display : Basic customer information such as name, phone number and record

time is displayed.

Wave control button : Record, Stop, Play, Pause button. This is the button to record play, stop, and

pause the sound.

Play Bar : progress is displayed when the sound is recorded and played.

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User List: There are two kinds of list. Users in backup files are displayed in one list. In the other

list, users currently registered are displayed. If you double click on the user item in the user list, the

call history about the user is displayed on the right screen..

Volume Adjustment: When recording and playing the sound, you can adjust microphone volume.

Call and Address Information Display: Information such as Subject and memo for each call are

displayed, updated and deleted. Click the Address tab, and then address information about each

user is displayed, inserted, updated and deleted.

Call list and Address book: All call information in the database is displayed. If a row in the call list tab

is clicked, the detailed information is also displayed in the call information tab. f a row in the Address

book tab is clicked, the detailed information is also displayed in the Address tab.

Status Bar : The current status are showed in the status bar as follows. record status, play status and

pause status. Capacity for hard disk is displayed in real time.

Splitter Bar : If you move Splitter Bar, you can resize the size of User List frame and Call List frame.

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