- If this situation persists, shorten the distance between the main unit & the LAN Gateway and re-establish
the RF connection again.
- The Gateway is mainly powered by adapter and power outage (or reset of the Gateway) which will break
the RF synchronization. You need to establish the RF connection between the main unit & LAN Gateway
again.
3) “Cannot get time/DST from server” appear in the PC program window
- Make sure your PC is connected to the Internet. Try browsing through a couple of websites to make sure.
- The server may be busy. Please wait and retry after several minutes.
4) There is one short blink every 5 seconds on the LAN Gateway
- The Gateway is not connected to your router, or the LAN cable is damaged.
- If this situation persists, please check the connection to the LAN cable on both the Gateway and your
router.
5) There are two short blinks every 5 seconds on the LAN Gateway
- The Gateway is connected to your router, but cannot acquire an IP address.
- If this situation persists, please check your router’s settings to make sure that DHCP is enabled and that
free IP addresses are available.
6) There are three short blinks every 5 seconds on the LAN Gateway
- The Gateway has an IP address, but cannot resolve the domain name of the server. This means that your
router has no information about the domain name of the server. This situation should be rare.
- Make sure your router is connected to the Internet.
7) There are four short blinks every 5 seconds on the LAN Gateway
- The Gateway cannot get the weather data from the server.
- Make sure your router firewall has not blocked any web access for the Gateway.
- The server may be busy. Please wait and if the situation persists, power off the Gateway and power on it
again.
8) There is one long blink (around 1 second duration) every 40 seconds on the LAN Gateway
- The Gateway is sending data to the main display unit. This is normal.
9) The time displayed does not match with the correct local time.
- Please use the “time offset” settings on the PC program to adjust to the correct time.
10) The new weather forecast and/or time are not displayed after changing to a new city.
- Please wait for at least 10 minutes for the update.
- If there is still no update, please press the button on the top of the Gateway to resend the data to the main
display unit.
FAQ
- Do I have to connect the main display unit to a computer?
No. The main display units connect to the Gateway via RF radio transmission. They are never connected physically to the
Gateway or your computer.
- Do I have to turn on my computer to receive forecast data update?