Brother MFC-J6535DW(XL) User guide

Category
Laser/LED printers
Type
User guide

This manual is also suitable for

Basic User's Guide
MFC-J6535DW
MFC-J6935DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
This Basic User's Guide contains basic
instructions and information for your Brother
machine.
For more advanced instructions and information,
see the Online User's Guide at
solutions.brother.com/manuals
If you need to call Customer Service
Please complete this information for future reference:
Model Number:
(Circle your model
number)
MFC-J6535DW/MFC-J6935DW
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the machine. Retain this User’s Guide with your sales
receipt as a permanent record of your purchase, in the event of theft, fire or warranty
service.
Register your product online at
www.brother.com/registration
By registering your product with Brother, you will be recorded as the original
owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product if you lose
your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet, or
register online at
www.brother.com/registration.
© 2016 Brother Industries, Ltd. All rights reserved.
Brother Numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made
from within that country.
FAQs (Frequently Asked Questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. Download the latest software and utilities and read FAQs and troubleshooting tips
to learn how to get the most from your Brother product.
support.brother.com
Check here for Brother driver updates.
To keep your machine’s performance up-to-date, check here for the latest firmware
upgrade.
For Customer Service
In USA:
www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada:
www.brother.ca/support (Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit www.brother-usa.com/service.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit www.brother.ca/support.
i
Ordering Accessories and Supplies
For best quality results use only genuine Brother supplies, which are available at most Brother
retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover,
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.
In Canada, only Visa and MasterCard are accepted.
NOTE
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
www.brothermall.com
In Canada:
www.brother.ca
Order Information
Description Item
Ink Cartridge Super High Yield
<black / yellow / cyan (blue) / magenta
(red) >
LC3029BK / LC3029Y / LC3029C / LC3029M
(Prints approx. 3000 pages / black)
1
(Prints approx. 1500 pages / yellow / cyan (blue) /
magenta (red))
1
Premium Plus Glossy Photo Paper
(Ledger size / 20 sheets) BP71GLGR
(Letter size / 20 sheets) BP71GLTR
(4" x 6" size / 20 sheets) BP71GP20
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets) BP60MPLTR (USA only)
Plain Inkjet Paper
(Ledger size / 100 sheets) BP60PLGR (USA only)
1
For more information about the replacement supplies, visit www.brother.com/pageyield.
ii
Notice - Disclaimer of Warranties (USA and
Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
iii
You Can Use the Following Features
High Speed Copy & Scan
When you place a document, long edge first
in the ADF or in the left side of the scanner
glass, you can copy and scan with High
Speed.
Make sure your document size is Letter or A4.
Easy-to-use Multi-Purpose
Tray
The Multi-Purpose Tray (MP Tray) allows
printing on a wide variety of paper with quick
exchange.
Mobile Connect
Use Brother iPrint&Scan to check the
machine status and access various functions
from mobile devices.
(MFC-J6935DW) If your Android
device
supports Near Field Communication (NFC),
you can print and scan just by touching your
device to the NFC symbol on the control
panel.
For more information, see the
Mobile Print/Scan Guide for
Brother iPrint&Scan:
solutions.brother.com/manuals
You can download many
useful apps to use with this
machine at
www.brother.com/apps
iv
User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the box
Basic User's Guide Learn the basic PC-Print, Direct Print, Scan,
Copy and Fax operations and basic machine
maintenance. See troubleshooting tips.
Printed / In the box
Online User's Guide This guide includes the additional contents of
the Basic User's Guide.
In addition to information about the PC-Print,
Direct Print, Scan, Copy, Fax, Internet
services, Mobile Functions and Brother
ControlCenter operations, useful information
is included about using the machine on a
network.
Brother Solutions
Center
1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device, and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi
®
network.
1
Visit solutions.brother.com/manuals.
v
Basic Operations and Where to Find Instructions
The contents of the Basic User's Guide are also included in the Online User's Guide with more
details.
Features Contents Guide
Setup Load paper Basic User's Guide
Connect the machine to your computer Quick Setup Guide
Connect the machine to your mobile
device
Quick Setup Guide
Copy Copy a document Basic User's Guide
Various types of copies (2-sided copies,
and so on)
Online User's Guide
Print
Print from your computer (Windows
®
/
Macintosh)
Basic User's Guide
Print photos from a USB flash drive Basic User's Guide
Print a PDF file from a USB flash drive Basic User's Guide
Print from your mobile device (Brother
iPrint&Scan)
Mobile Print/Scan Guide
Print using mobile functions Online User's Guide
Print data downloaded from a cloud
service
Online User's Guide
Fax Send and receive a fax Basic User's Guide
Transfer a fax to your computer Online User's Guide
Send and receive a fax using your
computer
Basic User's Guide
Send and view a fax using your mobile
device (Brother iPrint&Scan)
Mobile Print/Scan Guide
Scan Scan from the machine Basic User's Guide
Scan from your computer Basic User's Guide
Scan from your mobile device (Brother
iPrint&Scan)
Mobile Print/Scan Guide
Save scanned data to a cloud service Online User's Guide
Additional
information
Error messages Basic User's Guide
Troubleshooting Basic User's Guide
Specifications Online User's Guide
vi
The Online User's Guide Helps You Get the Most
Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker Navigation!
Search box
Navigation index in a separate panel
Comprehensive Format!
Every topic in one guide
Simplified Layout!
Step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions
To View Online User's Guides
To view the Online User's Guide and other available guides, visit solutions.brother.com/manuals.
(Windows
®
)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on
your desktop, or from the Windows
®
Start menu.
vii
Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com
Provides several ways to search
Displays related questions for more information
Receives regular updates based on customer feedback
Since the Brother Solutions Center is updated regularly, this screen is subject to change without
notice.
viii
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if
not avoided, may result in damage to property or loss of product
functionality.
NOTE
NOTE specifies the operating environment, conditions for
installation, or special conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Bold Bold style identifies buttons on the machine's control panel or
computer screen.
Italics Italicized style emphasizes an important point or refers you to a
related topic.
Courier New
Courier New font identifies messages shown on the machine's
LCD.
Most of the illustrations in this User's Guide show the MFC-J6935DW.
The screens in this User's Guide are for illustration purposes only and may differ from the
actual screens.
For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download drivers. To keep your machine’s performance up-to-date, check there for the latest
firmware upgrades.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product's descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
ix
1
General Information ............................................................................................ 1
Control Panel Overview.............................................................................................1
Touchscreen LCD Overview ......................................................................................3
New Information from Brother..........................................................................6
Access Brother Utilities (Windows
®
) .........................................................................6
Uninstall the Brother Software and Drivers (Windows
®
) .................................7
2
Paper Handling .................................................................................................... 8
Load Paper................................................................................................................8
Loading Paper Overview .................................................................................8
Load Letter or A4 Size Paper in Paper Tray #1 / Paper Tray #2 ..................10
Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2 .....12
Load Paper in the Multi-purpose Tray (MP Tray)...........................................15
Change the Paper Size and Paper Type.................................................................18
Change the Check Paper Size Setting....................................................................18
Recommended Print Media.....................................................................................19
Handle and Use Print Media....................................................................................19
Load Documents .....................................................................................................19
Load Documents in the Automatic Document Feeder (ADF) ........................19
Load Documents on the Scanner Glass .......................................................20
3
Print .................................................................................................................... 22
Print from Your Computer........................................................................................22
Print a Document (Windows
®
).......................................................................22
Print a Document (Macintosh) .......................................................................22
Various Printing..............................................................................................22
Print Photos Directly from a USB Flash Drive .........................................................23
Preview and Print Photos from a USB Flash Drive........................................23
Print Settings Overview .................................................................................23
Print a PDF File Directly from a USB Flash Drive ...................................................24
4
Copy ................................................................................................................... 25
Copy a Document ...................................................................................................25
Other Copy Options.................................................................................................25
5
Scan.................................................................................................................... 26
Before Scanning......................................................................................................26
Scan from Your Computer (Windows
®
)...................................................................26
Scan Using ControlCenter4 Advanced Mode (Windows
®
)............................26
Table of Contents
x
Scan Using the Scan Button on Your Brother Machine...........................................27
Scan Using the Scan Button on the Machine ................................................27
6
Fax ...................................................................................................................... 28
Before Faxing ..........................................................................................................28
Set Your Station ID ........................................................................................28
Telephone Line Interference/VoIP..................................................................28
Receive Modes Overview ..............................................................................29
Choose the Correct Receive Mode................................................................30
Set the F/T Ring Time (Pseudo/Double-ring).................................................31
Set the Number of Rings Before the Machine Answers (Ring Delay) ...........31
Store Numbers ........................................................................................................32
Store Address Book Numbers .......................................................................32
Change or Delete Address Book Names or Numbers ...................................32
Telephone Services and External Devices ..............................................................33
Voice Mail .....................................................................................................33
Caller ID.........................................................................................................33
Distinctive Ring .............................................................................................33
Voice Over Internet Protocol (VoIP)...............................................................33
Connection of an External Telephone Answering Device (TAD)....................33
External and Extension Telephones ..............................................................33
Fax Using Your Machine .........................................................................................34
Send a Fax ....................................................................................................34
Fax Using Your Computer (PC-FAX).......................................................................35
Send Faxes from Your Computer ..................................................................35
Receive Faxes on Your Computer (Windows
®
only) .....................................36
A
Routine Maintenance ........................................................................................ 37
Clean the Scanner...................................................................................................37
Check the Print Quality............................................................................................37
Check the Print Alignment from Your Brother Machine ...........................................39
B
Troubleshooting ................................................................................................ 40
Identify the Problem.................................................................................................40
Error and Maintenance Messages...........................................................................41
Transfer Your Faxes or Fax Journal Report...................................................47
Troubleshooting for Wireless LAN setup .................................................................48
Wireless LAN Report Error Codes.................................................................48
Print or Scan Problems............................................................................................49
Troubleshooting for Other Print Problems .....................................................51
Fax and Telephone Problems..................................................................................53
Troubleshooting for Other Fax Problems.......................................................54
Document and Paper Jams.....................................................................................56
Document Jams.............................................................................................56
xi
Printer Jam or Paper Jam..............................................................................57
C
Appendix ............................................................................................................ 66
Enter Text on Your Brother Machine........................................................................66
Check the Machine Information...............................................................................66
Reset Your Brother Machine ...................................................................................67
Reset Functions Overview.............................................................................67
Supply Specifications ..............................................................................................68
D
Index ................................................................................................................... 69
xii
Control Panel Overview
32
5
6
4
1
1.
NFC (Near Field Communication) symbol
(MFC-J6935DW)
You can use card authentication by touching the IC card to the NFC symbol on the control
panel.
If your Android
device supports the NFC feature, you can print from your device or scan
documents to your device in the same way.
2. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the Touchscreen.
Adjust the angle of the control panel by lifting it.
1
General Information
1
General Information
1
3. Menu buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation.
4. Dial Pad
Press the numbers to dial telephone or fax numbers and to enter the number of copies.
5. LED Power Indicator
The LED lights up depending on the machine’s power status.
When the machine is in Sleep Mode, the LED blinks.
6. Power On/Off
Press to turn on the machine.
Press and hold down to turn off the machine. The Touchscreen will display [Shutting
Down] and will stay on for a few seconds before turning itself off. If you have connected an
external telephone or TAD, it is always available.
If you turn off the machine using
, it will still clean the print head periodically to maintain
print quality. To prolong print head life, provide better ink efficiency, and maintain print quality,
keep your machine connected to a power source at all times.
2
Touchscreen LCD
Overview
There are three Home screens that you can
access by swiping left or right or pressing d or
c.
From the Home screens, you can access
Shortcuts, WiFi setup, Settings and Ink levels
screens.
Home Screen 1
2
7
1
5
3 4
6
This screen shows the machine’s status when
the machine is idle. This Home screen is also
called the Ready Mode screen. When
displayed, it indicates that your machine is
ready for the next command.
You can change the Ready Mode screen.
For more information, see the Online
User's Guide: Set the Ready Screen.
Home Screen 1 provides access to [Fax],
[Copy] and [Scan] operations.
Home Screen 2
2
7
1
5
3 4
6
Home Screen 2 provides access to additional
features, such as [Web], [Apps] and [USB]
operations.
Home Screen 3
2
7
1
5
3 4
6
Home screen 3 provides access to [LGR
Copy Shortcuts].
1. Date & Time
Displays the date and time set on the
machine.
2. Quiet Mode
This icon appears when the [Quiet
Mode] setting is set to [On].
The Quiet Mode setting can reduce
printing noise. When Quiet Mode is turned
on, the print speed becomes slower.
(MFC-J6535DW in USA only)
While appears, (Quiet Mode)
is not displayed.
3. [Shortcuts]
Create Shortcuts for frequently-used
operations, such as sending a fax,
copying, scanning, Web Connect and
Apps services.
1
General Information
3
Three Shortcuts tabs are available with
six Shortcuts on each tab.
Press , displayed at the
bottom of the screen to access the
Home Screens.
4. Wireless Status
Each icon in the following table shows the
wireless network status:
Your machine is not connected to
the wireless access point.
Press this button to configure
wireless settings. For more
information, see the Quick Setup
Guide.
Wireless network is connected.
A three-level indicator in each of
the Home screens displays the
current wireless signal strength.
The wireless access point cannot
be detected.
The wireless setting is disabled.
You can configure wireless settings by
pressing the Wireless Status button.
5. [Settings]
Press to access the [Settings] menu.
6.
[Ink]
Displays the available ink volume. Press
to access the [Ink] menu.
When an ink cartridge is near the end of
its life or having a problem, an error icon is
displayed on the ink color.
7. Modes:
[Fax]
Press to access Fax mode.
[Copy]
Press to access Copy mode.
[Scan]
Press to access Scan mode.
[Web]
Press to connect the Brother machine
to an Internet service.
For more information, see the Online
User's Guide.
[Apps]
Press to connect the Brother machine
to the Brother Apps service.
For more information, see the Online
User's Guide.
[USB]
Press to access the [USB] menu.
[LGR Copy Shortcuts]
Press to copy to Ledger or A3 size
paper using this preset menu.
8. [Stored Fax(es):]
8
[Stored Fax(es)] displays how many
received faxes are in the machine's
memory.
Press to print the faxes.
4
9. [New Fax(es):]
9
When [Fax Preview] is set to [On],
[New Fax(es)] displays how many new
faxes you have received and stored in the
memory.
Press
to view the faxes on the
Touchscreen.
If you receive a fax containing multiple
paper sizes (for example, a Letter size
page and a Ledger size page), the
machine may create and store a file for
each paper size, so the Touchscreen may
show that more than one fax job has been
received.
10. Warning icon
10
The warning icon appears when there
is an error or maintenance message;
press to view the details, and then
press to return to Ready mode.
IMPORTANT
DO NOT press the LCD with a sharp object
such as a pen or stylus. It may damage the
machine.
This product adopts the font of
ARPHIC TECHNOLOGY CO.,LTD.
DO NOT touch the LCD immediately
after plugging in the power cord or
turning on the machine. Doing this may
cause an error.
1
General Information
5
New Information from
Brother
New information from Brother appears in the
information bar when the notification settings
such as [Message from Brother] and
[Firmware Auto Check] are set to [On].
Press to view the details.
Internet connection is needed, and data
rates may apply.
Access Brother Utilities
(Windows
®
)
Brother Utilities is an application launcher
that offers convenient access to all Brother
applications installed on your computer.
1
Do one of the following:
Windows Vista
®
and Windows
®
7
Click
(Start) > All Programs >
Brother > Brother Utilities.
Windows
®
8
Tap or click (Brother Utilities)
either on the Start screen or the
desktop.
Windows
®
8.1
Move your mouse to the lower left
corner of the Start screen and click
(if using a touch-based device,
swipe up from the bottom of the Start
screen to bring up the Apps screen).
When the Apps screen appears, tap
or click (Brother Utilities).
Windows
®
10
Click > All apps > Brother >
Brother Utilities.
6
1 / 1

Brother MFC-J6535DW(XL) User guide

Category
Laser/LED printers
Type
User guide
This manual is also suitable for

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