Wyrestorm MX-0816-HDBT User manual

Brand: Wyrestorm

Model: MX-0816-HDBT

Category: Video switches

Type: User manual

Thank you for choosing this WyreStorm product.

Please read these instructions carefully before installing to avoid complications later.

Instruction Manual

8 x 16 Output Full HD Matrix Switch

Part Number

MX-0816-HDBT

www.wyrestorm.com

WyreStorm Ofﬁces

US Ofﬁce: 6991 Appling Farms Parkway, Suite 104, Memphis, TN 38133

Tel: + 901 384 3575 Fax: + 901 384 3574

Unit 22, Ergo Business Park, Swindon, Wiltshire, SN3 3JW UK

Tel: +44 (0) 1793 230 343 Fax: +44 (0) 1793 230 583

WyreStorm Technical Support

US: +86 6677 0053

UK:- +44 (0) 1793 238 338

Email: [email protected]

We reserve the right to change speciﬁcation or product dimensions at any time.

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

FEATURES AND SAFETY PRECAUTIONS

CONTENTS AND INTRODUCTION

1 Introduction

2 Features

3 Safety Precautions

4 Package Contents

5 Speciﬁcations

6 Front Panel Description

7 Rear Panel Description

8 Typical Application

9 Connections

10 Basic Operation

11 Advanced Operation

12 Troubleshooting

13 FAQs

14 Maintenance

15 Provided Service

16 Mail-in-Service

17 Warranty

18 Warranty limits and Exclusions

19 Reference Logs

• Allows up to 8 HDMI audio/video devices to be independently

switched through up to 16 HDMI displays or projectors

• Each output requires a UTP receiver behind each display used:

Contents 2. Features

3. Safety Precautions

1. Do not expose this apparatus to rain, moisture, sprays,

drips or splashes and ensure that no objects containing

liquids are placed on the apparatus, including cups,

glasses and vases.

2. Do not place this unit in a conﬁned space such as

enclosed shelving, cabinets or bookshelves. Ensure the

unit is adequately ventilated.

3. To prevent the risk of electric shock or ﬁre hazard due to

overheating, do not cover the unit or obstruct ventilation

openings with material, newspaper, cardboard or

anything that may restrict airﬂow into the unit.

4. Do not install near external heat sources such as

radiators, heat registers, boilers or any device that

produces heat such as ampliﬁers or computers and do

not place near sources of naked ﬂame.

5. Unplug apparatus from power supply during lightening

storms or when unused for long periods of time.

6. Protect the power cable from being walked on, pinched

or restricted in any way, especially at plug connections.

7. Only use attachments/accessories speciﬁed by the

manufacturer.

8. Units contain non-servicable parts - Refer all servicing to

qualiﬁed service personnel.

WARNING

To reduce the risk of ﬁre, electric shock

or product damage:

• Each output features integrated single RJ45 outputs

• Reads and copies EDID from connected devices

• 3D compatible and fully supports all high denition resolutions:

1080p. 1080i, 720p

• Each output card offers RS232 pass-through

• Each port supports both HDMI and DVI signals

• Choose from eight switching modes – remote control, touch

screen, panel buttons, Local IR, IR call back from remote

locations, RS232, RS485, and Ethernet

• Memory function to save your matrix settings

• Touch screen/display screen previews and observes the source

• IR code edit function

• Rened for Custom Install and Home Theatre installations

• Constant HDCP preventing screen drop-outs

• Control signals can be sent from matrix to screen via 2-way IR

• Single cable solution including transmission of full

HD audio/video, RS232, 2-Way IR and Ethernet

• 1080p up to 100m (328ft) range using Cat5e/6/7 UTP

(including 3D applications)

• Fully supports 48bit Deep Colour

• HDCP compliant, EDID Management

• Totally discrete IR source control allowing easy install of

duplicate HD sources

• Accessories include: 19” rack brackets, IR receiver,

IR emitters and matrix remote control

• Open source RS232 drivers available for third

party products

• 10.2 Gbps bandwidth output capacity.

NOTE: WyreStorm reserves the right to make changes to

hardware, packaging and any accompanying documentation

without prior written notice.

The MX-0816-HDBT is a 8x16 matrix switcher that allows

any of its 8 HDMI inputs to be routed over distance to

any combination of the 16 display outputs via UTP cable,

regardless of HDCP source encryption.

The use of HDBaseT ‘one cable’ technology enables the

MX-0816 to deliver HD audio and video, multiple control options

and high speed internet access through a single Cat 5e/6/7

cable, with a transmission distance of up to 100m (328ft) for

1080p.

The system has versatile control, with users able to choose from

several methods of controlling the matrix – Infrared (IR) emitters

and receivers, RS232, RS485, LAN, touch screen, panel button, or

by using the remote control included in the package.

The MX-0816-HDBT offers incredible ﬂexibility and reliability

of signal distribution combined with innovative features and an

ease of use that provides solutions where HD transmission over

distance to multiple displays is required, whilst also eliminating

the need for additional control and video cables on installation,

whether in a residential or commercial setting.

Part Number

MX-0816-HDBT

1. Introduction

HDBaseT Single

Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT

In-wall HDBaseT Single

Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT-IW

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

FUNCTION KEYPAD INDICATOR

FRONT PANEL, REAR PANEL

PACKAGE CONTENTS, SPECIFICATIONS, FRONT PANEL, REAR PANEL

• MX-0816-HDBT main unit

• Instruction manual

• CD including PC software and copy of instruction manual

• Mounting brackets

• Stylus (for touch screen)

• 1 x 100-240v AC power cable/adapter

• 1 x USB to RS232 cable

• 1 x RS232 to RS485 converter

• 1 x IR RX Receiver (larger sensor for HD display)

• 8 x IR TX Emitters (small sensor for Input source)

• 1 x MX-0816-HDBT remote control (incl. battery)

4. Package Contents

Operating Temperature

Range

-5 to +35°C (-41 to +95°C)

Operating Humidity Range 5 to 90 % RH

(no condensation)

Video Amplier Bandwidth 2.25Gbps

Input Video Signal 0.5-1.0 volts p-p

Input DDC Signal 5 volts p-p (TTL)

Maximum Single Link Range 1080p Deep Colour

Transmission distance 1080p signal up to

100m / 328ft (under perfect

transmission conditions. See

FAQ on p.19)

Video Format Supported VESA: 640x480, 800x600,

1024x768, 1280x1024,

1600x1200, 1920x1200

DTV/HDTV:

480i/576i/480p/576p/720p/

1080i/1080p

Output Video High Speed HDMI

(or ‘category 2’) See FAQ on

p.19 for details.

Power Consumption 60 Watts (max.)

Power Supply 100-240V AC

Dimensions 440mm / 17.3” (W)

350mm / 13.7” (H)

390mm / 15.5” (D)

Weight 20 Kg / 44lbs

5. Speciﬁcations

6. Front Panel

01 Touch panel / preview display

02 Function options (for alternative selection)

03 Numeric keypad (for source / display selection)

04 Operational LED (lit when active)

05 Remote control IR sensor

06 Power on/off switch

7. Rear Panel

07 ISP port - for ﬁrmware updates

08 LAN port - for controlling the matrix remotely over an IP

network

09 IR extension port - for control when the matrix is out of view

out of view, such as in a rack or enclosed shelving system.

RS232 port - alternative control of the matrix via RS232 cable

RS485 port - alternative control of the matrix via RS485 cable

12 IR TX Emitter ports - numbered 1-8 to correspond to inputs

1-8

13 HDMI inputs - numbered 1-8

14 IR RX Receiver ports - numbered 1-16 to connect to:

HDBaseT Single Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT

In-wall HDBaseT Single Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT-IW

15 Ethernet port - to connect to display receiver:

HDBaseT Single Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT

In-wall HDBaseT Single Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT-IW

16 RS232 port to connect to display receiver:

HDBaseT Single Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT

In-wall HDBaseT Single Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT-IW

17 Link status LED - lit when UTP connection established

18 UTP output - to connect to display receiver

HDBaseT Single Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT

In-wall HDBaseT Single Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT-IW

19 ISP port for ﬁrmware updates

20 Power cable input

02 03 04

HDBaseT Single

Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT

In-wall HDBaseT Single

Cat5e/6/7 Display Receiver

Part Number

RX-100IR-HDBT-IW

Front Panel

Rear Panel

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

BASIC OPERATION

TYPICAL APPLICATION, CONNECTION

49ft32ft16ft 65ft 82ft 98ft 114ft 131ft147ft 164ft 196ft 229ft 262ft 295ft 328ft

15m10m5m 20m 25m 30m 35m 40m 45m 50m 60m 70m 80m 90m 100m

KEY

HDMI

Cat 5e

HDMI Source

IR TX emitter

placed over or

near device

infrared sensor

IR TX jack

plugged in to

IR RX port of

Matrix

Cat5e (up to 100m 328ft)

Screen

HDMI

Cable

IR RX receiver

placed discretely

on the display

with a clear line

of sight to the

infrared remote

control being

used.

1080p 1080i

HDBaseT 1080p

Cat5e

5V Power

Cat 5e/6

cable

performance

8. Typical Application

9. Connection

01 Connect your HDMI input sources (such as: HD-DVD,

PS3/, XBOX360, satellite/cable, Blu-Ray etc.) to HDMI

inputs 1 – 8 of the MX-0816-HDBT MATRIX.

ATTENTION

Do Not Hotplug! - Please insert and

extract cables carefully with the power SWITCHED OFF.

Connecting and disconnecting while the unit is powered

can result in damage to circuitry.

02 Attach the IR TX emitter sensor directly over the infrared

receiving area of the input source using the adhesive

backing. You may need to adjust the position of the emitter

after installation to achieve the best results. Sometimes

moving the sensor to different areas of the source facia can

improve IR performance.

03 Plug the 3.5mm jack of the IR TX emitter into your chosen

number IR RX port on the rear panel of the MATRIX.

ATTENTION

Locate the infrared sensor on devices by

shining a ﬂashlight onto the display panel of sources and

look for a small sensor.

04 Connect a good quality, well terminated Cat 5e/6/7 cable

with an RJ45 connector wired to 568B standard at both

ends from the UTP Out port of the MATRIX to the UTP

IN of the DISPLAY RECEIVER. Ensure both connectors

are pushed securely into each port and supported by the

connector strain relief clip to prevent them from becoming

loose. The quality of termination for your RJ45 is essential.

Poor quality terminations lead to intermittent performance

and longer install times.

ATTENTION

We strongly recommend using the supplied

mounting brackets to secure the MATRIX and the

accompanying TRANSMITTER & DISPLAY RECEIVER

baluns. Any sudden movement of these devices could lead

to loss of picture and sound if connections become loose

10. Basic Operation

Main Menu

All basic set up functions can be controlled from the touch panel

main menu or the function buttons and numeric keypad to the

right of the screen.

Switch Mode

Providing all your HDMI sources, UTP outs,

display receiver, and IR inputs and outputs

have been correctly connected, setting your

sources to the desired displays is very simple.

Just follow the tips on the right hand side of the

touch screen.

or strained, resulting in unnecessary service call backs.

05 Connect the HDMI OUT of the DISPLAY RECEIVER to the

HDMI IN of the display.

06 Plug the 3.5mm jack of the IR RX receiver into the IR RX

port of the display receiver balun. Place the IR RX receiver

sensor discretely on the front of the display with care taken

to achieve a clear line of sight with the remote control to

be used. Again, you may need to adjust the position of the

receiver to achieve the best signal reception.

07 Connect the display receiver balun to the 5v power adaptor

(included with the receiver)

08 Switch on the power to your input sources, displays,

and any display receiver baluns used. Finally, power up

the MATRIX. Your MX-0816-HDBT should now be fully

connected and ready for use.

ATTENTION

Remember, always switch off the matrix

before unplugging any inputs or outputs – follow last on,

ﬁrst off protocol

09 If your IR emitters and receivers are correctly placed you

should now be able control your sources from each individual

display location.

ATTENTION

If there is electrical interference or cable

bends/kinks within the set up the IR is one of the ﬁrst

functions to fail. If you do not have IR control:

• Check your cables are straight with jacks rmly

connected to ports.

• Check your IR sensors are unobstructed and able to

receive infrared signals.

• Check direct sunlight on the emitters/receivers is

not affecting the infrared signal.

switch

save

observe

preview

setting

M2 M3

1. Press the Switch option to select your choice of source

and display. Follow the Tips on the right hand side of the

screen and ﬁrst press your OUTPUT/DISPLAY number - for

example, display number 1 – and press OK.

If you have multiple displays but only one source, you can

save time by pressing the “A” (All displays) button to

automatically select all display outputs connected to the

matrix.

Attention – if you make a mistake, press “C” (Clear) to

clear the previous number and go back a step.

Alternatively, you can always return to the Main Menu by

pressing the “home” button.

2. Again, follow the prompts from the Tips box – choose

your source number – for example, your Blu-ray might be

connected to HDMI input number 3 – select and press OK.

Your selected source will now be shown on your chosen

display.

Attention – if you have previously saved a source and

display combination on either of three memory settings, you

can bypass stages 1 and 2 by pressing your saved memory

setting number. See Save Mode for details on setting.

Preview and Observe Modes:

As the touch panel is also an LCD display, the Preview and

Observe modes allow the user to check what source is on a

particular output display within the matrix. Both modes follow the

same method of source and display selection as Switch mode.

Follow the tips on the right side of the screen.

switch

save

observe

preview

setting

M2 M3

switch

save

observe

preview

setting

M2 M3

switch

save

observe

preview

setting

M2 M3

switch

save

observe

preview

setting

M2 M3

Preview Mode:

Lets the user check a particular source on the

touch screen before actually switching the source

to the display. This allows picture/signal quality

to be reviewed in a test environment before

conﬁrming the selection to the display.

switch

save

observe

preview

setting

M2 M3

Output Mode:

Lets the user check what source is running on a

speciﬁc screen at any time. This allows the user

to ensure all sources are on the correct displays

within the matrix and are functioning normally.

switch

save

observe

preview

setting

M2 M3

010203

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

ADVANCED OPERATION

11. Advanced Operation

Index EDID Mode Details

1 Full copy Copy HDMI output’s EDID to the speciﬁed input port

2 Limited copy Limited copy HDMI output’s EDID to the speciﬁed input port

3 Fixed 1080P-2CH Fix EDID-1080p stereo

4 Fixed 1080P-6CH Fix EDID-1080p 5.1 Audio

5 Fixed 1080P-8CH Fix EDID-1080p 7.1 Audio

6 Fixed 1080i-2CH Fix EDID-1080i stereo

Save Mode:

When you have decided on your combination

of source and display, you can save your choice

by entering the “save mode” and assigning

your selection one of the “Memory Selection”

buttons, then pressing OK.

You can clear each memory save by pressing

“C” (clear).

switch

save

observe

preview

setting

M2 M3

switch

save

observe

preview

setting

M2 M3

switch

save

observe

preview

setting

M2 M3

Remote Control

Typically, unless problems with device communication through

the matrix are encountered, basic operation is all that is required.

However, the following information on advanced operation will

detail how matrix system settings can be altered or data manually

input should such problems arise.

Setting Menu

Setting mode offers 5 sub-menus to choose from:

• EDID

• LC (Long Cable Mode)

• IR (Infrared)

• EQ (Equaliser)

• RST (Factory Reset)

On selection of a mode, a warning screen will

ﬂash up to conﬁrm the change made will effective

from the next power up. ‘Click OK’

switch

save

observe

preview

setting

M2 M3

EDID Mode

The EDID Mode has 6 options available to encourage device communication.

1. If the matrix is unable to automatically read the EDID from

an input device or display, the selection of full copy, together

with your chosen output and input number, will enable the

matrix to copy EDID from one device to the other to actively

force HDCP compatibility between them.

For example: if output 3 is selected, followed by

input 8, the EDID from output 3 will be copied to input

2. As above, but the selection of Limited Copy excludes

Deep Colour from the EDID to avoid discrepancies in colour

between input and output. This can be useful if the display

still shows signs of ‘noise’ or interference. The exclusion of

Deep Colour from the EDID reduces bandwidth to allow the

signal to pass through the switch easier.

Occasionally, issues with the conﬂicting audio limits

of devices may result in problems with sound.

3. Setting the matrix to instruct inputs to only output an

embedded EDID audio limit of 1080p 2 channel (stereo) will

ensure all devices only output in 2 channel audio.

4. As above but inputs are set to output to a limit of 1080p 5.1

audio.

5. As above but inputs are set to output to a limit of 1080p 7.1

audio.

6. As above but inputs are set to output to a limit of 1080i 2

channel (stereo) audio.

For example:

Support 1080i stereo

TV2

Support 1080P stereo

Support 1080P7.1 Audio

AVR

TV1

Video: 1080i

Audio: stereo

TV2

Video: 1080i

Audio: stereo

Video: 1080i

Audio: stereo

AVR

Fix EDID

1080i-2CH

TV1

Video and Audio:

unsupported

TV2

Video: 1080P

Audio: unsupported

Video: 1080P

Audio: 7. 1

AVR

TV1

Video: unsupported

Audio: stereo

TV2

Video: 1080P

Audio: stereo

Video: 1080P

Audio: stereo

AVR

TV1

DIP: 001

Copy AVR’s

EDID

DIP: 001

Copy Tv1’s

EDID

OUTPUT

INPUT

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

OUTPUT

INPUT

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

OUTPUT

INPUT

Remote control operation is the same regardless of location -

locally (emitter) or remotely (receiver).

1. Select an output display ﬁrst (1-16)

2. Select an input source (1-8) or use the “previous/next”

buttons buttons to scroll connected inputs in numerical order.

Note: selection of an input must be made in less than 4

seconds or the remote will revert to output selection mode.

Two way control is restricted at the display end to selection of

inputs 1 - 8 using the “previous/next buttons”. From one display

location, the control of other displays in the Matrix is not possible.

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

1 2 3 4

5 6 7 8

OUTP UT

INPUT

To change handset battery

Pinch here and pull out

Install battery ‘+’ side

up and only use CR

2025 3V batteries. Slide

compartment back into

the handset.

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

ADVANCED OPERATION

Index Long cable mode Details

1 H-off, UTP-on HDMI LC mode off;

UTP LC mode on (Defult)

2 H-off, UTP-off HDMI LC mode off;

UTP LC mode off

3 H-on, UTP-on HDMI LC mode on;

UTP LC mode on

4 H-on, UTP-off HDMI LC mode on;

UTP LC mode off

Index IR call back Details

1 Turn on Turn on IR callback function

2 Turn off Turn off IR callback function

Index Setting details Index Setting details

1 0db/0db 17 23db/0db

2 0db/-3db 18 23db/-3db

3 0db/-6db 19 23db/-6db

4 0db/-9db (defult) 20 23db/-9db

5 10db/0db 21 25db/0db

6 10db/-3db 22 25db/-3db

7 10db/-6db 23 25db/-6db

8 10db/-9db 24 25db/-9db

9 16db/0db 25 26db/0db

10 16db/-3db 26 26db/-3db

11 16db/-6db 27 26db/-6db

12 16db/-9db 28 26db/-9db

13 19db/0db 29 27db/0db

14 19db/-3db 30 26db/-3db

15 19db/-6db 31 26db/-6db

16 19db/-9db 32 26db/-9db

LC Mode

Should output signal show sign of interference or ‘noise’ when

using a long cable run or lower quality HDMI or UTP cable, LC

mode has 4 options that can improve display quality.

Attention – be aware of your cable limitations:

HDMI cable lengths of more than 15m (50ft) will likely result in

picture distortion, sparkles, partial or complete picture dropout.

Although HDBT systems are less susceptible to electrical

interference, UTP transmission can still be signiﬁcantly reduced

if cable runs contain stranded cable, bends, kinks, patch panels

or wall outlets. Straight cable runs using solid core UTP are

recommended. If cable runs are reaching the upper limit of

receiver capabilities, boost the signal by using a WyreStorm

HDBT extender set of transmitter and receiver.

HDBaseT Extender Set

Part Number

EX-1UTP-IR-100

IR Call Back

Control of the matrix inputs and outputs from remote locations can

be achieved with the IR call back function and IR RX receivers at

the display end.

Toggle the call back on and off in this screen.

NOTE: IR callback is not possible over LAN. LAN control can

only switch the matrix, not control via IR.

EQ Adjustment

If experiencing display issues, the EQ function offers 32 modes of

equalisation and de-emphasis for each output to further balance

and ﬁne tune the matrix outputs.

Press the OBJ (object) button to select the output port you want

to adjust and then choose the equalisation mode you would like to

use. Press OK to apply the adjustment.

The modes are as follows:

Note: If you encounter picture ﬂicker, we recommend setting

Index 1 - 0db/0db.

Info Mode

In addition to an illustrattion of the current matrix settings for the

8 inputs over the 16 outputs, the Info menu also states details of

any amendments made to EDID, LC, IR or IP settings.

Note: A red dot next to an output illustrates that the

corresponding RJ45 output port is in single output mode.

“MS” shows the current status of the matrix and as in “switch”

mode, presaved input/output congurations in are available in

“Memory Selection” and current output equalisation settings can

be found in “EQ” .

switch

save

observe

preview

setting

M2 M3

switch

save

observe

preview

setting

M2 M3

switch

save

observe

preview

setting

M2 M3

switch

save

observe

preview

setting

M2 M3

Calibrating screen sensitivity

Should a loss in touch screen sensitivity become noticable, we

recommend recalibrating the screen by pressing and holding the

SETTING button in the HOME MENU until the system enters

calibration mode, revealing a blank screen with a small blue icon

in the bottom left corner.

Press and hold the centre of the icon until it disappears and

reappears in another part of the screen. Repeat process until the

calibration ends with an OK message and the screen is ready for

use. Should you see a FAILURE message, repeat the process

with care taken to press the centre of the icon.

If repeated attempts to calibrate the screen continue to generate

FAILURE messages, contact your authorised WyreStorm dealer

for assistance.

Press and hold the SETTING button to exit calibration mode

RS232 setting

The RS232 connection on the matrix is female QB9 Users can

use a USB to RS232 cable or a direct male to female serial cable.

5 4 3 2 1

Ground

RXD TXD

8 7 6

Female connector - 9 holes

1 2 3 4 5

Ground

RXDTXD

7 8 9

Male connector - 9 holes

RXD Receive serial data from PC

TXD Transmit serial data to PC

Baud rate 9600bps

Data bits 8bits

Parity None

Stop bits 1

Flow control None

Com Port Setting

Contact your WyreStorm representative for

information on transmission extension.

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

ADVANCED OPERATION

Controlling the MX-0816-HDBT using COM CTL PC software

You can also control the matrix via PC using the COM CTL software provided on the disk included with your unit. In addition to the

controls found on touch panel display of the matrix itself, COM CTL also offers further information on the status of the system and

greater control of settings, including full conﬁguration of the system for optimum performance.

COM CTL Interface:

01 Receive Message Window

02 Matrix Status

03 Message Clear

04 Send Message Window

05 Send Message button

06 Com Port Connect State & connect

/disconnect button

07 Com Port Connect

08 Output Select switch

09 Input Select switch

10 Save Current Output Mode 1, 2 or 3

11 Select Saved Output Mode 1, 2 or 3

12 Settings

13 Net Set

14 IR Set

15 EDID Set

16 ISP - selecting this option puts the

device into data ﬁrmware mode to

update system ﬁrmware.

14 15 1612 13

01 The Receive Message Window displays information from

the matrix, such as messages received from the switch

regarding ﬁrmware version and output ports.

You can view the condition of all output ports by pressing

the Output Status button.

03 Clear message button deletes the previous received

message.

Input your serial commands for the matrix in the Send

Message Window - such as instructions for outputs or to

enter update mode – and click the Send message button

to send this message to the MX-0816-HDBT.

Note: To see the ﬁrmware version currently used in

the system – power off and repower while the matrix is

connected to COM CTL. The ﬁrmware version and creation

date will be displayed together with the normal output state

of the matrix.

Com port state indicates whether the com port is able to

communicate with the switch

Function Buttons

These functions are for the com port only - the 485 port is invalid.

Settings

As on the touch screen display of the matrix, the setting function contains the following:

• EDID conditions - to specify EDID conditions to encourage device communication. See p.10

• UTP outputs - this section does not apply to HDBT systems. PRO matrix models only.

• IR Back setting - Toggles the IR callback on/off. See p.11

• Long cable mode - Allows selection of Long Cable mode combinations. see p.11

• Equalization setting - Allows EQ settings to be altered by output port

• EDID copy details - Allows EDID to be copied to speciﬁc inputs from speciﬁc outputs.

01 EDID settings same as with touch screen

02 IR is only possible with this setting turned ON

03 LC mode description as with touch screen. To change

settings, press ‘unlock’ and enter 877379

Note: this password cannot be changed

04 EQ settings same as with touch screen

05 choose EDID copy options from input 1-8 to Output 1-16

06 Restores all settings to factory default

07 Quit to exit settings

PLEASE NOTE

The advanced button can be

activated but settings will NOT be changed in

the MX-0816-HDBT. This feature is for dual

cable PRO matrix models only. HDBT uses

single cable transmission.

03 02

06 • Connected for communication enabled

• Disconnected for communication disabled.

Note: When connected, the only option will be to

Disconnect, and vice versa.

07 The Com Select drop box offers options of Com Ports to

connect to – COM 1-10

08 Output port select (display) and Input port select

(source) buttons allow the selection of speciﬁc combinations

of displays and sources within the switch. You can

save your selections by allocating your choices to Save

buttons 1, 2 or 3. You can recall previously saved output/

input arrays by pressing the Mode 1, 2 or 3 buttons.

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

ADVANCED OPERATION

NET SET

Net Setting - Allows control of the matrix via LAN over a network/web browser

01 The Matrix can also be controlled over LAN. Enter Net Set

- the setting should obtain your IP adress automatically, with

the result appearing in the four white boxes

02 Should no address appear or if the system is unable to

detect an IP address, click the Set Static Address option,

input your IP address manually and press OK.

03 A WEB PASSWORD is required to logon to network control

of the matrix over LAN. Should the password need to be

changed, you must enter the default password before the

network control function can be activated.

Default password: 0000000000 (ten zeros)

To access matrix control over LAN, enter the IP address of the

matrix into your internet browser and you will be directed to the

web control screen below:

Note: familiar options such as Input/output selects, preselect

save and recall modes, change password and update

ﬁrmware are presented on screen.

01 Port State

02 Refresh Ports

03 Switch Buttons

04 Change web password

05 Update ﬁrmware

The PORT STATE shows the selection of inputs and outputs from

the SWITCH BUTTONS. After making changes to the switch,

press REFRESH to update the PORT STATE information.

WEB CONTROL is independent of COM CTL - When COM CTL

and WEB CONTROL are open simultaneously, changes made to

ports in COM CTL will not be reﬂected in WEB CONTROL.

CHANGE PASSWORD and UPDATE FIRMWARE are the same

as in COM CTL.

IR code Set

The MX-0816-HDBT supports third party remote control systems and learning handsets. The IR Code Set function allows users to read

and modify existing IR codes or customise current codes and write the codes to inputs and outputs to enable control using third party

systems.

A Receives the speciﬁc IR code used to operate the Matrix via

remote control. Can contain a custom or data code. Third

party remote control codes are also shown.

B IR code can also be input manually in the event it is

unreadable.

01 Press to read the IR code from the device.

02 Resulting code appears in the MODIFY CODE section

where output and input code can be edited if necessary (for

example if using third party control systems)

03 Write the code from the MODIFY section to the device to

authorise remote control usage.

Note: Modiﬁed code can be saved as a CUSTOM CODE and

read directly from a library of stored custom codes.

EDID Set

To access the EDID:

01 Select your OUTPUT port (the output port is always the ﬁrst

to be selected by default on entering EDID set)

02 Press “Read EDID” to read EDID from the selected output

port. The status bar shows the progress of the EDID read

03 Once completed, the EDID appears here.

04 Then select your INPUT port and press “Download” to

send the EDID to your input

05 Press “Save As” to save the EDID as a ‘BIN ﬁle’

A Alternatively, you can open EDID from here if you have

previously saved output EDID in bin format.

Recommended if you frequently need to use specic output

EDID, from a particular display, for example

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

TROUBLESHOOTING

12. Troubleshooting

Generally, the majority of HD distribution installation

issues are either caused by minor connection errors,

communication problems between devices, or when the

transmission of high signal bandwidth is attempted using

insufﬁcient cable. Should you encounter any technical

difﬁculties when installing and conﬁguring the MX-

0816-HDBT, we are conﬁdent solutions can be found by

working through the following troubleshooting checklist

before seeking alternative technical support.

No Picture or poor quality picture

1) Power – are your HDBT transmitter or display receiver

baluns powered both ends? Transmitters and receivers

should have their own power source i.e. the 5v power

adaptors included with your baluns.

Note: Receivers do not need to be independently powered

if part of an HDBT extender set – there is a two core power

link between transmitter and receiver that powers the

receiver at the display end.

Are all sources deﬁnitely powered and ﬁrmly connected?

2) If possible, always use test equipment prior to installation and

to troubleshoot any problems.

TEST MONITOR

Part Number

TTMONITOR

SIGNAL GENERATOR

Part Number

TTSIGNAL

CAT6 TEST CABLES

Part Number

TTCAT6-30

3) Distance – Is your cable too long for the signal to be

transmitted effectively? HDBT allows transmission of

1080p up to 100m (328ft) so make sure you cable distance

matches your requirements and is well within the maximum

transmission distance of the signal.

Note: If you are approaching the limits of the transmission

capabilities, you will need to use a Wyrestorm HDBT

Extender set in your set up for the signal to transmit

effectively.

4) Cable joins? Joins in your cable run can impact on signal

strength, resulting in reduced transmission that may manifest

itself in poor picture quality or a complete lack of picture.

5) Signal Reduction – Are you using stranded patch leads as

interconnects between patch panels or wall outlets? Such

use reduces signal strength – we recommend solid core

straight through connections to be used wherever possible.

6) Resolution – If you reduce the resolution of the source,

do you get a picture? If so, this suggests a discrepancy

between source and display resolution or a bandwidth

capacity issue with your cable. Check that your inputs and

outputs share the same resolution and that the signal is

being successfully transmitted along your cable run.

7) Correct connection – It may seem obvious but double

check all UTP, HDMI, power and IR cables are connected to

the correct ports.

Note: Even a fraction off can be the difference between

a perfect picture and a blank screen. Double check all

connections are ﬁrmly made in the correct ports.

9) Cable wired to 568B standard? Is your cable wired and

terminated correctly and are those terminations connected to

the correct ports?

10) Electrical interference – HDBT is less susceptible to

interference compared to regular transmissions but the

location of cables and devices should be considered - could

any form of interference be generated? If so, attempt to

remove the source of electrical interference or move the

cable run to decrease the effects of the interference.

11) Do you get a picture if you connect the source directly to the

display? If not then the problem could lie with the input or

output device rather than the means of distribution i.e. the

cable or matrix itself.

12) HDMI lead condition and quality – HDMI cables and

connectors are delicate and can be damaged much easier

than component or coax cable. Furthermore, lead quality

varies dramatically, particularly in lower price brackets. Swap

your HDMI leads and check operation – damage to or quality

of your leads could be the problem. If in doubt, swap them

over. Always take care inserting and extracting your HDMI

from matrix ports so as not to damage the connectors or

ports.

13) Picture snow/HD ‘noise’ – represents a poorly established

signal that may be caused by poor quality terminations or

excessive cable lengths. Try swapping the display adaptors

from a location you know is functioning properly or swapping

the outputs of the matrix switch used.

If the problem remains on the same screen this may be

caused by a connection problem between matrix and display

– turn off all equipment and swap the signal carrying cables

at both ends to ascertain if the cable or termination is at

fault.

14) Blu-ray: Deep Colour – make sure Deep Colour is turned

on in your Blu-ray settings and displays.

15) Blu-ray: Resolution – if a reduction of resolution to

720/1080i produces an image, cable issues such as

interference, patch panels, wall outlets, stranded cable use or

excessive cable length are likely restricting transmission of a

full 1080p signal.

16) Blu-ray: 3D – is the equipment used 3D enabled/

compatible? Is a 3D disc being played in a 3D enabled Blu-

ray player or through a compatible ampliﬁer?

17) Colour distortion – a pink or green screen indicates

an incompatibility between colour spacing formats – the

commonly used RGB or YUV used by older displays. Some

sources allow switching between RGB and YUV which

may solve any colour problems. If not, try changing the

HDMI cable between the source and the matrix to rule out

defective cabling.

Audio is transmitted within the video signal – there is no

separate audio track – so generally a problem with sound

will be accompanied by a problem with picture. However,

if technical issues with audio are experienced, the cause

is typically communication between sources, displays

and/or AV receiver settings.

No sound or poor quality audio

1) If using an AV receiver, check your source input

assignment – do you have specic speaker sets or zones

enabled? Some AV receivers allow individual speaker

selections assigned to specic zones in the set up so check

the speakers used are fully connected to the ampliﬁer and

correctly assigned within the system set up.

Note: If you experience problems when an AV receiver

is used, the cause is usually the settings of the AVR itself.

Refer to the AVR manufacturer’s guidelines on the correct

settings to use for your requirements.

2) Consistency of audio output between devices – Is there

any discrepancy between the audio output of the source, the

audio or zonal settings of the AV receiver and the speaker

conﬁguration used needed for successful audio replication?

If you are outputting 7.1, make sure all devices connected are

also outputting 7.1

Note: Occasionally with some sources, the device settings

allow the specication of audio output through a TV or an

HDMI port. If using an AV receiver, check the HDMI output

option is selected.

3) Do all the local sources work through the AV receiver?

Check the operation of each source individually.

Bandwidth

If using a graphics-based source (such as a PC/Mac/media

server), make sure the source resolution is set to a maximum of

1080p, 50Hz. Higher resolutions available for graphics-based

systems require higher bandwidth that may affect transmission of

signals as well as incompatibility with devices.

Check you are using emitters at the IR TX transmitter end

and receivers at the IR RX receiver end – are they connected

to the correct ports on the matrix and display receiver.

2) Is the emitter correctly positioned on the source? Fix

the emitter directly over the infrared sensor of the source and

attach using the adhesive backing.

Note: Locate the infrared source sensor by using a ﬂashlight

to ﬁnd s small sensor within the facia of the source display.

If necessary, secure the emitter over the sensor with a small

amount of contact adhesive.

Is your remote powered and sending a signal?

Note: IR is invisible to the naked eye, so use a digital camera/

phone camera to check the remote signal – point the camera

at the remote control when pressing a button. You should see

the remote transmitter ﬂashing to indicate a signal being sent.

Replace batteries if ﬂashing is not seen on the digital camera

screen.

4) IR dropout issues can be due to exterior inﬂuences emitting

infrared radiation that can interrupt IR signals. Ensure

emitters and receivers are away from the following causes of

IR interference.

• Direct sunlight

• Halogen lighting

• Plasma screens

5) UTP Termination Issues - swap cables over at both

transmitter and receiver ends to see if control is established.

If so, a possible re-termination of the cable could remedy the

problem.

6) Are you using WyreStorm emitters and receivers? The use

of third party products/magic eyes may not be compatible.

Always use WyreStorm components included with your

purchase or check compatibility of third party control systems

with your WyreStorm dealer.

7) If problems persist, swap out the IR emitters and receivers to

rule out faults with the units themselves. Use emitters you

know are fully operational to test working condition.

8) Reactivate the IR callback function on your matrix (p.11) and

swap IR ports on the matrix to rule out a fault with the matrix

or connection ports.

9) Should IR remain unresponsive, turn off and disconnect all

cables from the matrix and reconnect zones one at a time to

assess if one location in particular is the problem. If so, run

new cables directly to the display – if this xes the problem,

it is likely that electromagnetic interference /damage to the

cable somewhere along the run is causing the IR signal to

drop out. Investigate and remove EM interference from the

run or replace damaged UTP cable.

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

MAINTENANCE, PRODUCT SERVICE, MAIL-IN-SERVICE AND WARRANTY

FAQs

5e or 6?

While our equipment is tested and graded to Cat 5e cable

standard; tests have shown that better results are achieved

when using Cat6 cable. The lower gauge, thicker copper

cores ensure better signal transfer. Newly installed cabling

should always conform to Part P Regulation and BS 7671

(17th Edition), and should be terminated to 568B standard

Can I use a single Cat 5e cable?

Although conventional transmission is considered to be two

Cat 5e cables, it is possible to send the signal down a single

cable if necessary. All of our pro-matrix switches and UTP

splitters support single UTP mode, however in this mode IR

control of sources and matrix switching is not possible.

However using HDBaseT transmission; all of the twin cable

features are supported with the added beneﬁt of Ethernet

and RS232 control.

How far can the signal travel?

Under perfect transmission conditions our HD receivers

will operate at 30, 50 or 100m (@1080p) depending on

the model used. Perfect conditions mean no electrical

interference, straight cable runs with no bends or kinks

and no patch panels or wall outlets. If some of the above

are factors in your installation then signal strength and

bandwidth can be compromised. If a cable run is reaching the

upper limit of the receivers’ capabilities, then the signal can

be boosted by way of an extender set (Rx-TX) or by simply

using an in-line repeater. Our transmission signals can be

repeated up to 5 times (250m) using a conventional TMDS

signal or 7 times (700m) using HDBaseT technology.

What about 3D?

All of our matrix switches and most of our extender products

will pass-through a 3D Blu-ray signal. The 30m and Coax

extender sets do not support frame sequential 3D (Blu-ray),

but will still pass-through interlaced stereo-scopic

3D (Satellite etc.)

How do I control the sources?

Most of our HDMI distribution products support some kind of

IR pass-through from point-to-point extender sets to pro and

HDBaseT matrices. Most of the range now supports

wideband IR meaning it is compatible with any IR device

available on the market. Our Pro and HDBaseT matrix range

(Cat 5e) has IR pass-through from each of the outputs and

has discrete IR outputs at the switch end, meaning you can

have multiple identical sources yet the IR would be routed

only to the applicable source.

Do I need power at the TV end?

Yes. Our HD display adaptors require a 5v power supply at

the TV end to operate. It’s important that these are powered

locally and do not receive remote power from the rack as

there can be issues resulting from voltage drop along the

length of cable. Our new USB power cables overcome the

problem of having a second mains outlet behind the TV.

These useful leads draw the 5v from the USB socket on the

TV to power the receiver, this also means that the receiver

13. FAQs

is only powered when the TV is on making the system more

environmentally friendly.

Do I need to use 1 or 2 cables?

Using our conventional pro (TMDS) transmission method the

Video & Audio is sent along cable #2, IR and HDCP data

is sent along cable #1. Using our HDBaseT technology it’s

possible to send Audio (up to DTS Master), Video (up to 4k),

Ethernet (10/100), and control (RS232 & 2-way IR) down a

single Cat 5e cable.

Are Wyrestorm products compatible with

HDMI 1.4?

HDMI 1.4 refers to a list of ‘features’ that a device is capable

of supporting, including Ethernet channel, return audio

channel, 3D etc. Due to the continuously evolving nature of

the technology, HDMI Licensing LLC have now decided to

simplify terminology by testing and referring to cable in terms

of STANDARD or HIGH-SPEED rather than in generations

1.3, 1.4 etc.

• STANDARD (or “category 1”) HDMI cables perform at

speeds of 75Mhz or up to 2.25Gbps, which is the equivalent

to a 720p/1080i signal.

• All WyreStorm equipment support HIGH-SPEED (or

“category 2”) HDMI cables that have been tested to

perform at speeds of 340Mhz or up to 10.2Gbps, which

is the highest bandwidth currently utilised over an HDMI

cable and can successfully handle 1080p signals including

those at increased color depths and/or increased refresh

rates from the Source. High-Speed cables are also able to

accommodate higher resolution displays, such as WQXGA

cinema monitors (resolution of 2560 x 1600).

What about screens with different

resolution capabilities?

When sending a signal point to point a TV will communicate

it’s capabilities to the source, then the source will output a

suitable signal that compatible (i.e. 1080p Stereo audio). If

you were to use a matrix switch with three 1080p screens

and one 1080i screen, the resultant image would be 1080i

across all screens. The matrix switches do not scale per

output but instead negotiate with the source a signal that all

screens are capable of supporting.

How does the Matrix cope with HDCP?

HDCP (High Deﬁnition Copyright Protection) is a feature

built in to HDMI devices to prevent theft of or illegal

distribution of HD content. Unlike competing products,

WyreStorm matrix switches are legal and comply with HDCP

regulations. They do this by assigning a “key” to every display

connected to the switch. HDCP “keys” are assigned to a

display when connected to a HDMI device normally. This

doesn’t change when connected to a switch; it just assigns

more of them.

I can get 1080i but not 1080p at a TV

location

Firstly ensure that both the source is outputting 1080p and

that the TV is Full HD 1080p screen. If this is the case then

the receiver Cat 5e or Coax may need setting up for long

14. Maintenance

Clean this unit with a soft, dry cloth only. Never use alcohol, paint

thinner or other harsh chemicals.

15. Product Service

Provided Service:

1. Damage requiring service: This unit should be serviced by

a qualied service personnel if:

• The DC power supply or AC adaptor has been damaged.

• Objects or liquid have gotten into the unit.

• The unit has been exposed to rain.

• The unit does not operate normally or exhibits a marked

change in performance.

• The unit has been dropped or the cabinet damaged.

2. Servicing Personnel: Do not attempt to service the unit

beyond that described in these operating instructions. Refer

all other servicing to authorised servicing personnel.

3. Replacement Parts: When parts need replacing, ensure

parts approved by the manufacturer are used – either those

speciﬁed by the manufacturer or parts possessing the same

characteristics as the original parts. Be aware – unauthorised

substitutes may result in re, electric shock, or other hazards

and will invalidate your warranty.

4. Safety Check: After repairs or service, ask the service

personnel to perform safety checks to conﬁrm the unit is in

proper working condition.

16. Mail-in-service

When shipping the unit, carefully pack and send it prepaid, with

adequate insurance and preferably in the original packaging.

Please include a document or letter detailing the reason for return

and include a daytime telephone number and/or email address

where you can be contacted.

If repair is required during the limited warranty period, the

purchaser will be required to provide a sales receipt or other proof

of purchase, indicating date and location of purchase as well as

the price paid for the product. The customer will be charged for

the repair of any unit received unless such information is provided.

17. Warranty

Should you feel your product does not function adequately due

to defects in materials or workmanship, we (referred to as “the

warrantor”) will, for the length of the period indicated below

(starting from the original date of purchase) either:

a) Repair the product with new or refurbished parts.

b) Replace it with a new or refurbished product.

Limited warranty period:

All WyreStorm products are covered by a 2 year PARTS and

LABOUR warranty. During this period there will be no charge for

unit repair, replacement of unit components or replacement of

product if necessary.

The decision to repair or replace will be made by the warrantor. The

purchaser must mail-in the product during the warranty period. This

limited warranty only covers the product purchased as new and is

extended to the original purchaser only. It is non-transferable to

subsequent owners, even during the warranty period.

A purchase receipt or other proof of original purchase date is

required for the limited warranty service.

18. Warranty Limits

and Exclusions

1. This Limited Warranty ONLY COVERS failures due to

defects in materials or workmanship and DOES NOT

COVER normal wear and tear or cosmetic damage.

The limited warranty also DOES NOT COVER damage

that occurs in shipment or failures caused by products not

supplied by the warrantor, failures resulting from accident,

misuse, abuse, neglect, mishandling, misapplication, alteration,

incorrect installation, set-up adjustment, implementation of/to

consumer controls, improper maintenance, power line surge,

lightening damage, modiﬁcation, service by anyone other than

a manufacturer-approved service centre or factory-authorised

personnel, or damage attributable to acts of God.

2. There are no express warranties except as listed

under “limited warranty coverage.” The warrantor

is not liable for incidental or consequential damage

resulting from the use of this product or arising out

of any breach of this warranty. For example: damages

for lost time, the cost of having a person/persons remove or

re-install previously installed equipment, travel to and from

service location, loss of or damage to media, images, data or

other recorded/stored content. The items listed here are not

exclusive, but are for illustration only.

Parts and service not covered by this limited warranty are not

the responsibility of the warrantor and should be considered the

responsibility of the individual.

cable mode using the DIP switches. This useful feature uses

an alternative Equalisation method to re-sync the signal over

longer distances.

I cannot get a signal out from my A/V

receiver along a Cat 5e extender set

Check to ensure that the A/V Receiver isn’t adding CEC

(HDMI Control Protocol) to the outgoing signal, this can

sometimes have an effect on the HDMI signal.

Technical Support: [email protected] US: +866 677 0053 EU: +44 (0) 1793 230 343

OUTPUT REFERENCE LOG

INPUT REFERENCE LOG

INPUT

Input

number on

Matrix

Source Location Source Details Source resolution & audio

settings

Cable

Number

WyreStorm 08x16 HDBT Matrix INPUT installation reference log

19. Reference Logs

OUTPUT

Output

number on

Matrix

Output Location Display Details Display Resolution & Audio

Settings

Cable

Number

WyreStorm 08x16 HDBT Matrix OUPUT installation reference log

Wyrestorm MX-0816-HDBT User manual

Brand: Wyrestorm

Model: MX-0816-HDBT

Category: Video switches

Type: User manual

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Wyrestorm MX-0816-HDBT User manual

Wyrestorm MX-0816-HDBT User manual

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