HP Deskjet 5740 Printer series User manual

HP Deskjet 5700 Series

User's Guide

Hewlett-Packard Company

notices

The information contained in this

document is subject to change without

notice.

adaptation, or translation of this

material is prohibited without prior

written permission of Hewlett-Packard,

except as allowed under copyright

laws.

The only warranties for HP products

and services are set forth in the

express warranty statements

accompanying such products and

services. Nothing herein should be

construed as constituting an additional

warranty. HP shall not be liable for

technical or editorial errors or

omissions contained herein.

Acknowledgements

Apple, the Apple logo, AppleTalk,

ColorSync, the ColorSync logo, Finder,

Mac, Macintosh, MacOS, Powerbook,

Power Macintosh, and Quickdraw are

trademarks of Apple Computer, Inc.,

registered in the U.S. and other

countries.

TrueType is a U.S. trademark of Apple

Computer, Inc.

Adobe, AdobeRGB, and Acrobat are

trademarks of Adobe Systems

Incorporated.

Development Company, L.P.

Terms and conventions

The following terms and conventions

are used in this user’s guide.

Terms

The HP Deskjet printer is also referred

to as the HP printer or printer.

Cautions and warnings

A Caution indicates possible damage

to the HP Deskjet printer or to other

equipment. For example:

Caution Do not touch the

print cartridge ink nozzles or

copper contacts. Touching

these parts will result in clogs,

ink failure, and bad electrical

connections.

A Warning indicates possible harm to

you or to others. For example:

Warning Keep both new

and used print cartridges out

of the reach of children.

Accessibility

Your HP printer provides a number of

features that make it accessible for

people with disabilities.

Visual

The printer software is accessible for

users with visual impairments or low

vision through the use of your operating

system's accessibility options and

features. The printer software also

supports most assistive technology

such as screen readers, Braille

readers, and voice-to-text applications.

For users who are color blind, colored

buttons and tabs that are used in the

software and on the HP printer have

simple text or icon labels that convey

the appropriate action.

Mobility

For users who have mobility

impairments, the printer software

functions can be completed through

keyboard commands. The software

also supports accessibility options such

as StickyKeys, ToggleKeys, FilterKeys,

and MouseKeys. The printer doors,

buttons, front-loading paper trays, and

paper guides can be operated by users

who have limited strength and reach.

Support

More details about HP's commitment to

accessibility are available at

www.hp.com/accessibility.

For operating system accessibility

information, visit the Apple web site at

www.apple.com/disability.

Contents 
1  HP Deskjet 5700 series printer............................................................................3 
2  Special features....................................................................................................4 
3  Getting started......................................................................................................5 
Printer features ......................................................................................................5 
Buttons and lights ..................................................................................................7 
Paper trays ..........................................................................................................10 
Print cartridges ....................................................................................................13 
Ink-backup mode .................................................................................................15 
Automatic Paper-Type Sensor .............................................................................15 
4  Connecting to the printer...................................................................................16 
USB .....................................................................................................................16 
Networking ...........................................................................................................16 
5  Printing photos...................................................................................................17 
Printing borderless photos ...................................................................................18 
Printing photos with a border ...............................................................................20 
HP digital photography options ............................................................................22 
Photo print cartridge ............................................................................................24 
Using color options ..............................................................................................25 
CMYK settings .....................................................................................................26 
Advanced color management ..............................................................................27 
Maximum dpi .......................................................................................................28 
Saving money when printing photos ....................................................................28 
Storing and handling photo paper ........................................................................29 
6  Printing tips.........................................................................................................30 
Save time .............................................................................................................30 
Save money .........................................................................................................30 
Enhance the quality of printouts ..........................................................................30 
Setting the page order .........................................................................................31 
Printing multiple pages on a single sheet of paper ..............................................32 
Selecting a print quality ........................................................................................ 33 
Resizing a document ...........................................................................................34 
Selecting a paper type .........................................................................................35 
7  Printing other documents..................................................................................36 
E-mail ..................................................................................................................37 
Letters .................................................................................................................38 
Documents ..........................................................................................................39 
Envelopes ............................................................................................................41 
Brochures ............................................................................................................42 
Greeting cards .....................................................................................................44 
Postcards .............................................................................................................45 
Transparencies ....................................................................................................47 
Labels ..................................................................................................................48 
Index cards and other small media ......................................................................49 
Iron-on transfers ..................................................................................................50 
User's Guide  1 

8  Printer software..................................................................................................52 
Print settings ........................................................................................................52 
Page Setup dialog box ........................................................................................52 
Print dialog box ....................................................................................................53 
Managing the printer (Mac OS 10.3) ...................................................................54 
Managing the printer (Mac OS 10.2 and earlier) ..................................................57 
9  Maintenance........................................................................................................58 
Installing print cartridges ......................................................................................58 
Setting the auto-on and auto-off feature ..............................................................61 
Aligning print cartridges .......................................................................................61 
Calibrating color ...................................................................................................61 
Calibrating print quality ........................................................................................62 
Automatically cleaning the print cartridges ..........................................................62 
Viewing estimated ink levels ................................................................................62 
Maintaining the printer body ................................................................................63 
Removing ink from your skin and clothing ...........................................................63 
Manually cleaning print cartridges .......................................................................64 
Maintaining print cartridges ..................................................................................65 
Using the HP Inkjet Toolbox ................................................................................67 
10  Troubleshooting.................................................................................................70 
Printer is not printing ............................................................................................70 
Paper jams and other paper problems ................................................................. 72 
Photos are not printing correctly ..........................................................................75 
Print quality is poor ..............................................................................................78 
Document is misprinted .......................................................................................80 
Problems with borderless documents ..................................................................81 
Error messages ...................................................................................................86 
Printer lights are on or flashing ............................................................................87 
Document prints slowly ........................................................................................90 
If you continue to have problems .........................................................................90 
11  Supplies...............................................................................................................91 
Paper ...................................................................................................................91 
USB cables ..........................................................................................................94 
12  Specifications ....................................................................................................95 
Printer specifications ...........................................................................................95 
13  Environmental information................................................................................96 
Environmental statement .....................................................................................96 
Print cartridge recovery ........................................................................................ 97 
Index...........................................................................................................................98 
HP Deskjet 5700 Series 2 

1

HP Deskjet 5700 series printer

To find an answer to a question, select one of the following topics:

● Special features

● Getting started

● Connecting to the printer

● Printing photos

● Printing other documents

● Printing tips

● Printer software

● Maintenance

● Troubleshooting

● Supplies

● Specifications

● Environmental information

● Trademark and copyright information

User's Guide 3

2

Special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with

several exciting features:

● Borderless printing: Use the entire page surface when printing photos and

brochures with the borderless printing feature.

● Six-ink upgradeable printing: Enhance photo printing with a photo print cartridge

(purchased separately).

● Digital photo printing: Use the printer’s digital photo printing capabilities for your

photos.

● Ink-backup mode: Continue printing with one print cartridge when the other print

cartridge has run out of ink.

● Print Cartridge Status display: Know when a print cartridge is low on ink by

viewing the

Print Cartridge Status lights.

● Automatic Paper-Type Sensor: Use the Automatic Paper-Type Sensor for great-

looking printouts.

HP Deskjet 5700 Series 4

3

Getting started

● Printer features

● Buttons and lights

● Paper trays

● Print cartridges

● Ink-backup mode

● Automatic Paper-Type Sensor

Printer features

The HP printer has several features to make printing easier and more efficient.

1

2

3 Paper trays

Buttons and lights

Print Cartridge Status lights

User's Guide 5

Chapter 3

1

2 Print cartridges

3

1 USB port

Automatic Paper-Type Sensor

Ink-backup mode

HP Deskjet 5700 Series 6

Buttons and lights

Use the printer buttons to turn the printer on and off, cancel a print job, and restart a

job. The printer lights give you visual cues about the status of the printer.

The printer buttons are located on the control panel on the front of the printer.

1 Control panel

2 Power button and light

3 Print Cancel button

4

5

Print Cartridge Status lights

Resume button and light

User's Guide 7

Chapter 3

Power button and light

Use the Power button to turn the printer on and off. It can take a few seconds for the

printer to turn on after you press the Power button.

1 Power button

The Power light flashes when the printer is processing.

Caution Always use the Power button to turn the printer on and off. Using a

power strip, surge protector, or a wall-mounted switch to turn the printer on and

off might cause printer failure.

Print Cancel and Resume buttons

The printer also has a Print Cancel button and a Resume button and light.

1 Print Cancel button

2 Resume button and light

Print Cancel button

Pressing the Print Cancel button cancels the current print job.

Resume button and light

The Resume light flashes when an action is required, such as loading paper or clearing a

paper jam. When the problem is solved, press the Resume button to continue printing.

HP Deskjet 5700 Series 8

Print Cartridge Status lights

The Print Cartridge Status lights indicate the status of the print cartridges. The lights are

located in the center of the control panel.

1 Print Cartridge Status lights

1 The left status light represents the tri-color print cartridge, which is installed in the

left side of the print cartridge cradle.

– The light is on and solid when the tri-color print cartridge is low on ink.

– The light flashes when the tri-color print cartridge needs to be serviced.

2 The right status light represents the black or the photo print cartridge. One of these

print cartridges is installed in the right side of the print cartridge cradle.

– The light is on and solid when the black or photo print cartridge is low on ink.

– The light flashes when the black or photo print cartridge needs to be serviced.

User's Guide 9

Chapter 3

Paper trays

For information about the paper trays, select one of the topics below:

● Unfolding the paper trays

● In tray

● Out tray

● Folding the paper trays

Unfolding the paper trays

Follow these steps to unfold the paper trays:

1 Lower the In tray.

2 Lower the Out tray.

3 Pull out the Out tray extension.

HP Deskjet 5700 Series 10

In tray

The In tray holds paper or other media.

Adjust the paper guide to print on different sizes of media.

1 In tray

2 Paper guide

Out tray

Printed pages are deposited in the Out tray.

1 Out tray

Raise the Out tray to load paper or other media. Lower the Out tray before printing.

To prevent paper from falling out of the Out tray, pull out the Out-tray extension. If you

are printing in the FastDraft mode, unfold the Out-tray extension stop.

1

2

Out-tray extension

Out-tray extension stop

User's Guide 11

Chapter 3

Folding the paper trays

Follow these steps to fold the paper trays:

1

Remove paper or other media from the paper trays.

2

If the Out-tray extension stop is raised, lower it and then push it into the Out-tray

extension.

3 Push the Out-tray extension into the Out tray.

4 Raise the Out tray.

5 Raise the In tray.

HP Deskjet 5700 Series 12

Print cartridges

Three print cartridges can be used with the printer.

1 Black print cartridge

2 Tri-color print cartridge

3 Photo print cartridge

For information about printing with the print cartridges, see Using print cartridges.

For information about buying new print cartridges, see

Replacing print cartridges.

Using print cartridges

The print cartridges can be used in the following ways:

Everyday printing

Use the black and tri-color print cartridges for everyday print jobs.

Quality color photos

For more vibrant colors when printing color photographs or other special documents,

remove the black print cartridge and install a photo print cartridge. The photo print

cartridge, in combination with the tri-color print cartridge, provides you with virtually

grain-free photos.

Replacing print cartridges

When buying print cartridges, look for the print cartridge selection number.

You can find the selection number in three places:

● Selection number label: Look at the label on the print cartridge that you are

replacing.

User's Guide 13

Chapter 3

1 Selection number label

● Printer documentation: For a list of print cartridge selection numbers, see the

reference guide that came with the printer.

● HP Inkjet Toolbox: Open the HP Inkjet Toolbox and then select the Supplies

panel.

If a print cartridge runs out of ink, the printer can operate in ink-backup mode.

For information about installing a replacement print cartridge, see the print cartridge

installation page.

HP Deskjet 5700 Series 14

Ink-backup mode

Use the ink-backup mode to operate the printer with only one print cartridge. The ink-

backup mode is initiated when a print cartridge is removed from the print cartridge

cradle.

● Ink-backup mode output

● Exiting ink-backup mode

Ink-backup mode output

Printing in ink-backup mode slows the printer and affects the quality of printouts.

Installed print cartridge

Result

Black print cartridge Colors print as grayscale.

Tri-color print cartridge

Colors print but black is grayed and is not

a true black.

Photo print cartridge Colors print as grayscale.

Note HP does not recommend using the photo print cartridge for ink-backup mode.

Exiting ink-backup mode

Install two print cartridges in the printer to exit ink-backup mode.

For instructions about installing a print cartridge, see the print cartridge installation

page.

Automatic Paper-Type Sensor

The Automatic Paper-Type Sensor automatically selects the print settings that are

appropriate for the media that is being printed on, particularly when HP paper and

media are being used.

For more information, see How the Automatic Paper-Type Sensor works.

How the Automatic Paper-Type Sensor works

When the Automatic Paper-Type Sensor is engaged, the printer uses a red optical

sensor light to scan the first page of a document and determine the best paper-type

setting. After the paper-type setting is determined, the document is printed.

For more information, see Using the Automatic Paper-Type Sensor.

Caution Do not place the printer in direct sunlight. Direct sunlight can interfere

with the Automatic Paper-Type Sensor.

User's Guide 15

4

Connecting to the printer

● USB

● Networking

USB

The printer connects to the computer with a universal serial bus (USB) cable.

For instructions about connecting the printer with a USB cable, see the setup poster

that came with the printer.

Note A USB cable might not be packaged with your printer.

Networking

The printer can be connected to a network in two ways:

● It can be shared through a networked computer

● It can be connected by using an HP Jetdirect Print Server

Connecting through a networked computer

The printer can be connected directly to a computer on a network and then shared with

other computers on the network.

For instructions about sharing the printer on a network, open System Preferences and

then double-click Sharing.

Using an HP Jetdirect print server

The printer can be connected to a network by using an HP Jetdirect print server.

For instructions about using an HP Jetdirect print server, see the documentation that

came with the print server.

Note HP Jetdirect print servers are not available in all countries/regions.

HP Deskjet 5700 Series 16

5

Printing photos

The printer software offers several features that make printing digital photos easier and

improve photo quality.

Learn how to perform the following tasks:

● Print a borderless photo.

● Print a photo with a border.

● Use the HP digital photography options to touch up photos.

● Use the photo print cartridge for great colors and virtually grain-free photos.

● Achieve the highest printing resolution with Maximum dpi.

● Improve printed colors with the following software options:

– Color options

– CMYK settings

– Advanced color management

● Prevent photo paper from curling by following the photo paper storage and handling

guidelines.

● Use HP Everyday Photo Paper to save money and ink when printing photos.

User's Guide 17

Chapter 5

Printing borderless photos

● Guidelines

● Preparing to print

● Printing

Guidelines

● For high-quality results, use a photo print cartridge in combination with the tri-color

print cartridge.

● Do not print borderless photos in ink-backup mode. Always have two print

cartridges installed in the printer.

● Open the file in a software program and assign the photo size. Ensure that the size

corresponds to the paper size on which you want to print the photo.

● For maximum fade resistance, use HP Premium Plus Photo Paper.

● Do not exceed the In tray capacity: 30 sheets of photo paper.

Preparing to print

1 Raise the Out tray.

2 Slide the paper guide all the way to the left.

3 Verify that the photo paper is flat.

4 Place the photo paper in the In tray, with the side to be printed on facing down.

If you are using photo paper with a tear-off tab, verify that the tab is pointing away

from the printer.

5 Slide the paper guide firmly against the edge of the paper stack.

1

2 Large photos

Small photos

6 Lower the Out tray.

HP Deskjet 5700 Series 18

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