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DIGIWEB FritzBox 7360, Box 7360 Quick Setup Manual

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1
Quick Set Up
Guide
Fritz!Box 7360
2
Contents
Step 1: Unpack Contents Page 3
Step 2: Connect the 12V 2A DC Power Supply Unit (PSU) Page 4
Step 3: Connect the DSL Phone Cable Page 5
Step 4: Enable Network Connection Page 6
Step 5: Activate Wireless Connection Page 7
Step 6: Choose your Wireless Network Page 8
Step 7: Network Security Key / WiFi Password Page 9
Step 8: Broadband Talk Setup Page 10
Step 9: Internet Connection Status Page 11
Manual Configuration Settings Page 12
Troubleshooting Page 12
Factory Reset Page 14
User Manuals / Parental Controls Page 15
Digiweb Contact Details Page 15
3
Step 1: Unpack Contents
You will find the following items included in your new Fibre Broadband Pack.
A. Fibre Broadband Pack
B. 1 x Fritz!Box 7360
C. 1 x 12V 2A DC Power Supply Unit (PSU)
D. 1 x DSL Phone Cable
E. 1 x Ethernet / Network Cable
Fritz!Box 7360 Quick Start Guide
Welcome to your Fritz!Box 7360 Quick Start Quide.
Digiweb would like to thank you for choosing Fibre Broadband.
We really appreciate your custom!
A
DC
B
E
4
Step 2: Connect the 12V 2A DC Power Supply Unit (PSU)
• ConnectthePSU(C)totheFritz!Box(B)asperabovediagram.
• ConnectthePSU(C)tothenearestpowersocket.
INFO
WLAN
Festnetz
Internet
Power
/
DSL
Info
WLAN
Power
/
D SL
Fixed Line
Internet
5
INFO
WLAN
Festnetz
Internet
Power
/
DSL
Info
WLAN
Power
/
D SL
Fixed Line
Internet
Step 3: Connect the DSL Phone Cable
• ConnectthelargerRJ45connectorontheDSLphonecable(D)tothe
DSL/ TEL port on the back of the Fritz!Box (B)
• ConnectthesmallerRJ11connectorontheDSLphonecable(D)tothe
installed dedicated Fibre data socket as shown on left below.
• Waitupto5minsforthePower/DSLlightonyourFritz!Boxtogo
steady green. The VoIP “Internet” light will only activate if you have opted
for a Digiweb Broadband Talk VoIP package.
• IfthePower/DSLlightonyourFritz!Boxfailstogosteadygreen,please
check your cable connections are firmly connected and ensure that you
are connected to the correct dedicated Fibre data socket.
• UponcompletingtheabovechecksandwherethePower/DSLlighton
yourFritz!Boxfailstogosteadygreen,pleasecontacttheTechnical
Support team as per contact details provided in this Quick Start Guide.
Fixed Line
Internet
WLAN
Power/DSL
Example of a Fibre Data
& Landline Socket
Data Landline
6
Step 4: Enable Network Connection
• OnyourWindowscomputerdesktop,clickthewindowsbutton
typically placed in the bottom left hand corner of your desktop.
• Choose“ControlPanel”
• Choose“NetworkandInternet”
• Choose“NetworkandSharing”or“NetworkandSharingCentre”
• Choose“Changeadaptersettings”
• Rightclick“WirelessNetworkConnection”
• Select“Enable”.DONOTselect“Disable”ifadapterisalreadyenabled.
Note: Your computer setup and screen may dier from the above.
7
Fixed Line
Internet
WLAN
Power/DSL
Step 5: Activate Wireless Connection
• EnsurethattheWLANLEDisONsteadygreenasperabove.
• IfWLANLEDisopressWLANbuttononce-
(do not hold down) to activate WLAN.
• Rightclickonthe“WirelessNetworkConnection”
• Select“Connect/Disconnect”
8
Step 6: Choose your Wireless Network
• OnthebaseofyourFritz!Boxmodemyouwillndthenetworkname
“FRITZ!Box Fon WLAN 7360”.
• Select“FRITZ!BoxFonWLAN7360”fromthelistcurrentlyappearingonyour
screen from Step 5.
• Selectthe“Connectautomatically”optionsothatyourcomputerremembers
the Wifi network and automatically connects every time you turn on your
computer.
• Click“Connect”
9
Step 7: Network Security Key / WiFi Password
• Enterthe“WLANNetworkKey(WPA/WPA2)”intothe“Securitykey”
box open on your screen from Step 6.
You can locate your unique WLAN Network Key on the sticker attached to
the base of the Fritz!Box.
Please note that the WLAN Network Key shown in the example above is for
illustration purposes only.
FRITZ!Box Fon WLAN 7360
© AVM GmbH
www.avm.de
Made in Germany
12V 2A 24VA
Use only with the power unit
:
311P0W062
WLAN Network Key (WPA/WPA2):
Installation
: http://fritz.box
Part-No.:
2000 2448
Serial No.:
WLAN
LAN 1
LAN 1
LAN 2
LAN 2
LAN 3
LAN 3
LAN 4
LAN 4
FON 1
FON 1
DSL/TEL
DSL/TEL
10
Step 8: Broadband Talk Setup
IfyouhaveoptedforDigiweb’sBroadbandTalkVoIPtelephoneservice,please
connectyourtelephonetothe“FON1”portonthebackoftheFritz!Boxtostart
using your VoIP telephone service. The VoIP Internet light circled above will be
steady green when Digiweb Broadband Talk VoIP is active.
IfyouhaveoptedforDigiweb’sxedlinetelephoneservice,pleaseconnect
your telephone to the telephone socket as installed by the telecoms engineer
during the installation process. Do not connect your telephone to the Fritz!Box.
INFO
WLAN
Festnetz
Internet
Power
/
DSL
Info
WLAN
Power
/
D SL
Fixed Line
Internet
Fixed Line
Internet
WLAN
Power/DSL
11
Step 9: Internet Connection Status
• OpenyourBrowser(InternetExplorer,Firefox,Chrome,etc)
• Type192.168.178.1orhttp://fritz.boxintotheaddressbarofyour
selected browser
• Enter1234astheFritz!Boxpassword.
• BydefaultyouarenowlookingattheOverviewscreen.Under
“Connections” you should see a green LED beside “Internet” followed
by “connected since (date/time)”
• IfyouareusingDigiwebBroadbandTalkVOIPservice,under“Connections”,
you should see a green LED beside “Telephony” followed by the
“1 telephone number enabled ” (e.g. 0123456789)
• FornonDigiwebBroadbandTalkVOIPcustomers,under“Connections”,
you should see a grey LED beside
“Telephony” followed by “no Telephone numbers configured”
12
Manual Configuration Settings
PleasenotethattheFritz!Boxispre-conguredandyoushouldnotberequired
to change the above settings. However if configuring an alternate 3rd party
VDSLmodem,thefollowingsettingsarerequired:
• Encapsulation = PPPoELLC
• ATMSettings = Detectautomatically(recommendedsetting)
• Username = [email protected]
• Password = digiweb
• VLANID = 10
Please refer to image on opposite page.
Troubleshooting
LEDOperation
Power / DSL
Flashing: Connection / Sync is being established. Please ensure
DSL phone cable (D) is connected as per Step 3.
On (Solid): Connection / Sync is established. Connection should
nowbeonlineasperpre-conguredsettings.
Internet
(VOIP Phone Service)
Flashing: You have new messages in your Fritz!Box inbox.
On (Solid): AtelephoneconnectiononyourDigiwebVOIPservice
is active.
Fixed Line
(Phone Service)
Not applicable.
WLAN
Flashing: Adopting the Wireless/WiFi settings
On (Solid): Wireless / WiFi are active. Please refer to Step 7.
Info
Flashing: Configuring / Configurable e.g. firmware update.
DO NOT POWER OFF when this LED is flashing!
Red: Configuration error – please power o and on the Fritz!Box.
Contact Digiweb Technical Support if powering o and on does not
fix this.
13
Manual Configuration Settings
14
Factory Reset
WhereyourareexperiencingirresolvableproblemswiththeFritz!Box,please
complete the following steps to factory reset your Fritz!Box:
• OpenyourBrowser(InternetExplorer,Firefox,Chrome,etc)
• Type192.168.178.1orfritz.boxintotheaddressbarofyourselectedbrowser
• Enter1234astheFritz!Boxpassword.
• PreFactoryResetChecks:
o Save your phonebook if you are using the Fritz!Box phone book option.
Refer to user manual for full details on how to complete this.
o Please note that any user specific configuration changes will be lost
so you need to use the “Backup” > “Save” option is you wish to restore
these settings.
• Click“Backup”inthe“System”menu.
• Clickonthe“FactorySettings”tabandclick“LoadFactorySettings”.
• Answerthequestion“Doyouwanttorestorethefactorysettings?”
with“OK”.
• Restoreyoursavedphonebookandsavedusercongurationwhere
required.
• Alternativemethodviatelephonehandset:
oWithyourtelephonehandsetconnectedto“Fon1”onyourFritz!Box,
Dial #991*15901590* and press the call button (lift receiver).
o Hang up again after about 3 seconds.
o Allow up to 5mins before the Fritz!Box can be accessed again.
o This method will not back up your Fritz!Box phonebook and user
specific configurations
• IfyouareaDigiwebBroadbandTalkVOIPcustomer,pleasecontactDigiweb
TechnicalSupporttoreactivateyourVOIPphonesettings.
15
User Manuals
Digiweb Fritz!Box 7360 User Manual
TodownloadafullusermanualoftheFritz!Box7360,
please refer to the following website URL:
www.digiweb.ie/downloads/Digiweb_FritzBox7360Manual.pdf
Parental Controls
Digiweb Parental Control Set Up Guide
TodownloadtheParentalControlsSetUpGuidefortheFritz!Box7360,
please refer to the following website URL:
www.digiweb.ie/downloads/Digiweb_ParentalControls.pdf
Contact Details
Broadband and Telephony Technical Support
Telephone: 1918 or 1890 940 405
Email:[email protected]
Customer Care
Telephone: 1918 or 1890 940 400
Email:[email protected]
Sales
Telephone: 1800 28 58 28
Email:[email protected]
Thanks again for your custom and we hope you enjoy
your new Digiweb Fibre Broadband service.
www.digiweb.ie
/