Extron IPCP Pro 360 User guide

IPCP Pro Series

IP Link Pro Control Processors

IPCP Pro

Series User

Guide

68-2438-01 Rev. L

06 20

User Guide

IP Link Pro

®

Products

Important Information

Safety Instructions

Safety Instructions • English

WARNING: This symbol, ,when used on the product, is

intended to alert the user of the presence of uninsulated dangerous

voltage within the product’s enclosure that may present a risk of

electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)

instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide, part number 68-290-01, on the Extron

website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses

Produktes gefährliche Spannungen herrschen, die nicht isoliert sind

und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige

Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,

EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in

den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer

68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del

producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y

mantenimiento recogidas en la documentación proporcionada con el

equipo.

Para obtener información sobre directrices de seguridad, cumplimiento

de normativas, compatibilidad electromagnética, accesibilidad y temas

relacionados, consulte la Guía de cumplimiento de normativas y seguridad

de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du

produit d’une tension électrique dangereuse susceptible de provoquer

un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance

importantes qui se trouvent dans la documentation fournie avec le

matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la

réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets

connexes, lisez les informations de sécurité et de conformité Extron, réf.

68-290-01, sur le site Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa

all’interno del contenitore del prodotto che può costituire un rischio di

scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve

ad avvertire l’utente della presenza di importanti istruzioni di

funzionamento e manutenzione nella documentazione fornita con

l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative,

compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento

alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo

68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma

na celu poinformować użytkownika o obecności izolowanego i

niebezpiecznego napięcia wewnątrz obudowy produktu, który może

stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony

do ostrzegania użytkownika ważne operacyjne oraz instrukcje

konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji

wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne,

zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część

numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии

неизолированного опасного напряжения внутри корпуса

продукта, которое может привести к поражению электрическим

током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций

по эксплуатации и обслуживанию в руководстве,

прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности,

соблюдении нормативных требований, электромагнитной

совместимости (ЭМП/ЭДС), возможности доступа и других

вопросах см. руководство по безопасности и соблюдению

нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍

使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

Copyright and Trademark Notices

安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資

訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規

遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書

に記載されている重要な操作と保守(整備)の指示についてユーザーの

注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に

ついては、エクストロンのウェブサイト www.extron.com より『 Extron Safety

and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을

경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에

대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및

규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Copyright

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks

(®)

, registered service marks

(SM)

, and trademarks

(™)

are the property of RGB Systems, Inc. or

Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks

(®)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free, GlobalConﬁgurator,

GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NAV,

NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch,

StudioStation, System



Integrator, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP,

XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks

(™)

AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS (ClassD

Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConﬁgurator,

DSPConﬁgurator, DSVP (Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IPIntercom HelpDesk,

MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS,

SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector

™

4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and,

if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is

likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances,

EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the

battery needs replacing, return the entire unit to Extron (for the correct address, see the

Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

of used batteries according to the instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

Débarrassez-vous des piles usagées selon le mode d’emploi.

Conventions Used in this Guide

Notiﬁcations

The following notiﬁcations are used in this guide:

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital

letter “o.”

Computer responses and directory paths that do not have variables are written in the font

shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and ﬁeld names are

written in the font shown here:

From the File menu, select New.

Click the OK button.

Specifications Availability

Product speciﬁcations are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

IPCP Pro Series • Contents vii

Contents Contents

Ports, Addressing, and Connections ................. 19

Rear Panels — Rack Mount Models

Without AV LAN ........................................... 20

Rear Panels — Rack Mount Models

With AV LAN ................................................ 21

Front Panel — DIN Rail Model ...................... 22

Power Connections ...................................... 23

Bidirectional Control and Communication

Connections and Features ........................... 28

Unidirectional Control and Communication

Connections ................................................ 34

Additional Control Ports ................................ 36

Resetting the Unit ............................................. 50

Software-Based

Conﬁguration and Control .........................53

Conﬁguration and Control: an Overview ............ 53

Basic Setup Steps: a Guide to this Section

and Other Resources ...................................... 54

Downloading the Software and

Getting Started ................................................ 55

Locating Software, Firmware, and

Driver Files on the Extron Website ................ 55

Obtaining Control Drivers .............................. 56

Things to Do After Installing GC and

Before Starting a Project .............................. 57

Using GC: Helpful Tips ................................. 57

Troubleshooting ................................................ 58

Power Connections ...................................... 58

Data Connections ......................................... 59

Device Control Connections and

Conﬁguration ............................................... 59

eBUS Connections and Conﬁguration ........... 60

Introduction ...................................................1

Before You Begin ................................................ 1

What This Guide Covers ................................. 1

Conventions Used in This Guide ..................... 1

Important Information You Need Before

Installation ..................................................... 1

About the IPCPProSeries .................................. 2

Features ......................................................... 3

Feature Summary Table .................................. 5

Application Diagrams .......................................... 6

Device Control .................................................... 8

About Global Conﬁgurator (with

GCProfessional and GCPlus Modes) ............... 9

About Global Scripter ......................................... 9

About Additional Software Used to Deploy

Conﬁgurations from LAN to Products on an

AVLAN.............................................................. 9

PC System Requirements ................................... 9

Hardware Features and Installation ......... 10

Setup Checklist: How to Proceed With

Installation ....................................................... 10

Get Ready .................................................... 10

Mount and Cable All Devices ........................ 11

Set Up the Control Processor, Touchpanels,

and Network Button Panels for Network

Communication ........................................... 11

Conﬁgure or Program the Control Processor,

Touchpanels, and Network Button Panels ... 12

Test and Troubleshoot................................... 13

Network Communication Setup ........................ 13

Front Panel Features ......................................... 14

IPCP Pro PCS1-Speciﬁc Front Panel

Features ...................................................... 16

IR Learning Receiver ..................................... 16

Reset Features ............................................. 17

Mounting the IPCPProSeries .......................... 17

Mounting Options ......................................... 17

UL Rack Mounting Guidelines ....................... 17

Rear Panel Features of DIN Rail Models ........ 18

Mounting an IPCP DIN Rail Unit to a

DIN Rail ....................................................... 18

IPCP Pro Series • Contents viii

Reference Information ...............................61

Network Port Requirements and Licensed

Third-Party Software ........................................ 61

File Types: a Key to Extron-speciﬁc

File Names ...................................................... 61

Secure Sockets Layer (SSL) Certiﬁcates ........... 62

IEEE 802.1X Certiﬁcates ................................... 63

Certiﬁcate File Requirements......................... 63

Private Key File Requirements ....................... 64

SNMP .............................................................. 64

Unmounting a DIN Rail Unit .............................. 65

Firmware Updates .......................................66

Determining the Firmware Version ..................... 66

Using Toolbelt Software ................................ 66

Using a Browser ........................................... 66

Updating the Firmware ..................................... 67

Locating and Downloading the Firmware ...... 67

Installing Firmware ........................................ 67

IPCP Pro Series • Introduction 1

Introduction

This section covers the following basic information you should know about this guide and

the product before installation:

• Before You Begin

• About the IPCPPro Series

• Application Diagrams

• Device Control

• About Global Configurator (with GCProfessional and GC Plus Modes)

• About Global Scripter

• PC System Requirements

Before You Begin

What This Guide Covers

This user guide provides instructions for an experienced installer to install an Extron

IPCPProSeries IP Link Pro Control Processor. This guide provides detailed information and

recommends best practices for cabling the control processor. It provides a brief overview of

the conﬁguration process, and reference information.

Conﬁgure the control processor using Extron Global Conﬁgurator software running in

GlobalConﬁgurator Professional (GCProfessional) or Global Conﬁgurator Plus (GCPlus)

mode, or program it using Global Scripter. This guide does not contain instructions on

detailed software-related setup steps or details of conﬁguration within the software: those

are covered in the Global Conﬁgurator Help File, the Global Scripter Help File, and help

ﬁles for related programs. The software help ﬁles describe how to use each program to

download drivers, add AV devices to a conﬁguration, conﬁgure basic functions, and set up

schedules, macros, e-mail alerts, touchpanel button conﬁgurations, and the like.

Conventions Used in This Guide

• Throughout this guide the IPCPProSeries products are also referred to as the “IPCP,”

“IPCPPro,” or “control processor.”

• Global Configurator software is referred to as “GC,” which can be run in Global

Configurator Professional mode (“GCProfessional”) or Global Configurator Plus mode

(“GCPlus”).

• Global Scripter is sometimes referred to as “GS”.

• The GlobalViewer Enterprise application is sometimes referred to as “GVE.”

• Unless otherwise noted, in images of software or web pages, circled numbers

correspond to the like-numbered procedural steps.

Important Information You Need Before Installation

The order and types of setup tasks for the IPCPPro Series control processors and

TouchLinkPro touchpanels are important. Pay close attention to them. Follow the setup

checklist in the Hardware Features and Installation section starting on page10.

IPCP Pro Series • Introduction 2

About the IPCPProSeries

The IPCPProSeries Control Processors integrate Ethernet connection into AV systems to

allow users to remotely control, monitor, and troubleshoot AV equipment, including display

devices, switchers, source devices, and various other items such as lights, a projector

lift, or a screen motor. They can be used in a distributed control system environment

or as stand-alone control processors. Some models (such as the IPCP Pro 550 and

IPCPPro555) also have the ability to power devices that accept 12VDC.

Figure 1. IPCPPro250 (Left), IPCPPro350 (Center), IPCPPro550 (Right)

IPCP Pro Control Processors with AV LAN provide a secure network dedicated for the

connection and isolation of AV devices.

Figure 2. Models with Dedicated AV LAN Ports:

IPCPPro355DR (Left), IPCPPro555 (Right)

The IPCP Pro PCS1 provides a controlled AC power output which can be monitored and

controlled, along with a circuit breaker that provides overcurrent protection to the connected

device.

Figure 3. IPCPProPCS1

CAUTION: This product is intended for indoor use only.

ATTENTION : Ce produit est exclusivement adapté à un usage intérieur.

NOTE: The IPCPProPCS1 is intended to be used with Extron Electronics products

only.

An IPCPProSeries control processor is the centerpiece of a control system that features

Extron TouchLinkPro Touchpanels, or Extron eBUS button panels connected to the eBUS

port on the control processor. The IPCP supports multiple TouchLinkPro touchpanels over

a standard Ethernet network. The touchpanels provide a convenient interface for controlling

the IPCP, which, in turn, controls the other system components. Another option is to use a

third-party device such as a touchpanel or tablet in conjunction with Extron LinkLicense.

NOTE: GUI Designer software is used to design the user interface layout of any Extron

TouchLinkPro touchpanel or third-party touch interface that is used with the IPCP.

Rev. G, 08/2018:

Reworded

description of AV

LAN’s purpose.

Rev. H: Added

IPCPPro PCS1

and the switched

AC output.

• The IPCPProPCS1 is intended to be used with Extron Electronics products only.

• L’IPCPProPCS1 doit être utilisé exclusivement avec des produits Extron Electronics.

IPCP Pro Series • Introduction 3

Use the Extron Toolbelt software to discover and manage the IPCPPro control processor

and other Extron control products. Conﬁgure the control processor using GCProfessional

or GC Plus, or program it using Global Scripter (GS). Once you have set up how you want it

to work (set up IP addresses and functions, assigned drivers to ports, conﬁgured relays and

digital input or output), that information is saved to a project conﬁguration ﬁle that is built

and uploaded into the IPCP and to any optional TouchLinkPro touchpanels.

The IPCPProSeries integrates seamlessly with Extron GlobalViewer Enterprise software and

Extron Control for Web, iOS, and Android for remote control applications.

Features

General features

Flexible options for device control — The IPCP offers RS-232 and infrared (IR) control,

TCP/Ethernet control and monitoring, relays, and either digital I/O (digital input or digital

output) or ﬂex I/O (analog input or digital input or digital output) controls.

• Any IPCPPro control processor with an IR receiver port can learn IR signals from

remote controls to communicate with sources such as DVD players. Users can create

their own IR device drivers or go to the Extron website (www.extron.com) to obtain

drivers.

• All models include an Extron eBUS port, which allows a variety of eBUS devices (such

as button panels) and accessories (including power and signal hubs) to be connected

to a single control processor. eBUS button panels are automatically recognized by the

control processor and can be added or removed at any time.

• Some models also offer contact input ports, independently switched 12VDC power

output, or a port for volume control of an Extron audio amplifier.

• The IPCP Pro PCS1 includes one switched AC power output port for power control of a

connected device.

Several mounting options

• The IPCPPro 355DR can be mounted to a standard 35mm × 7.5mm DIN rail.

• The IPCPPro embedded control processors are embedded into a variety of other

Extron products such as matrix switchers and scalers, which can be rack mounted.

• All other models are housed in a standard 1U high enclosure which is easily rack

mounted or can be installed in or under furniture with an optional mounting kit.

Universal power system compatibility

• The IPCPPro360, IPCPPro550, and IPCPPro555 include an internal power supply

that accepts 100-240 VAC, 50-60 Hz input.

• Other models include a 12VDC external power supply that accepts 100-240 VAC,

50-60 Hz input.

• Some models offer PoE+ output on the LAN or AVLAN ports.

Network and configuration features

• Global compatibility — The IPCP uses industry standard Ethernet communication

protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH,

TCP/IP, and UDP/IP.

• Network switch — The IPCPPro350, IPCPPro embedded control processors, and

IPCPPro360 include an unmanaged threeport switch that supports 10Base-T up to

gigabit (1000Base-T) Ethernet communication. Connect any one of these ports to the

network for communication with the IPCP. Connect the other two ports to devices such

as TouchLink Pro touchpanels and network-controlled AV devices.

Rev. H, 10/2018: Added line

for the IPCP Pro PCS1

regarding switched AC

power output.

Rev. L:

Removed

reference

to the

discontinued

IPCP Pro

350DR.

IPCP Pro Series • Introduction 4

• Support for a separate, dedicated AV network (AV LAN) — Some models

(IPCPPro 255, AV LAN embedded models, IPCPPro 355DR, IPCPPro360,

IPCPPro555) feature two network interfaces. The interface at the LAN port connects

to the corporate network. The AV LAN network interface is for dedicated control of AV

devices so you can separate AV traffic from your primary corporate network.

• Multi-level password protection — This allows security to be set based on user roles.

• Embedded web pages — The IPCP embedded web pages include online

diagnostics and monitoring of basic features.

• If the unit is conﬁgured to work with Extron Control, you can access the virtual user

interfaces from a link in the embedded web page.

• The AC power output port of the IPCPProPCS1 can also be managed (turned on

or off) via its embedded web page.

• Remote equipment management — The IP Link Pro connection allows you

to remotely manage, monitor, and control several Ethernet-enabled products such

as projectors, cameras, video conferencing equipment, switchers, and other AV

equipment. The IPCP provides support for the following:

• TCP, UDP, and HTTP connections

• Password protection using secure communication

• Up to 32 (GCProfessional) or 8 (GCPlus) Ethernet devices at a time depending on

the configuration mode

• Connection via IP address or host name

• System asset management — The configured system and control processor allow

you to control, monitor, and schedule various functions of devices in the system.

• E-mail notification — The IPCP can be set up to send e-mail notifications, such as a

notice that a projector has been disconnected or the projector lamp has been used for

a designated number of hours.

• Additional security features — Each control processor can use the included Secure

Sockets Layer (SSL) certificate or a user-supplied, customized security certificate (see

Secure Sockets Layer (SSL) Certificates on page62. IEEE 802.1X Authentication

is also supported in our devices once enabled. For details see IEEE 802.1X

Certificates on page63.

Rev. G:

12/07/17: added IPCPPro 355M as

“dual-NIC embedded model”.

08/2018: Renamed that (and the

360M) as “AV LAN embedded

models”.

Each IPCPProSeries control processor offers up to 4.5MB

of flash memory for storing Extron GlobalViewer and user-

supplied web pages, configuration settings, and device

drivers. Data in flash memory is served at a transfer rate of

6 Mbps (megabits per second).

SDRAM: 512 MB

Flash: 4.5 GB

Rev. L: Added text

about accessing

Extron Control

from the embedded

web page and text

indicating that output

power for the PCS1

can be controlled via

web page.

Rev. K: Added the 802.1X

blurb.

IPCP Pro Series • Introduction 5

Feature Summary Table

The following table provides a summary of models and major features.

Model

Features

Ports

Mounting

Power

Supply

Switched

12VDC Out

Switched

AC Out

3-pole COM

5-pole COM

IR/Serial

Relay

Flex I/O

Digital I/O

eBUS

Volume

Control

LAN

AVLAN

PoE+

IR Learning

IPCPPro250

Rack External — — 1 1 1 2 — 4 1 1 1 — —



IPCPPro255

Rack External — — 1 1 1 2 — 4 1 1 1 1 —



IPCPProPCS1

Rack Internal — 1 1 — 1 — — 3 1 — 1 — — —

IPCPPro350

Rack External — — 2 1 2 4 — 4 1 — 3 — —



Embedded

models without

AV LAN ports

* * — — 2 1 2 4 — 4 1 — 3 — — —

Embedded

models with

AV LAN ports

* * — — 2 1 2 4 — 4 1 — 1 3

Some

models

have 0,

some have

PoE+ on

2 AVLAN

ports

—

IPCPPro355DR

DIN

rail

External — — 2 1 2 4 — 4 1 — 1 1 —



IPCPPro360

Rack Internal — — 2 1 2 4 — 4 1 — 1 3 2 AVLAN

ports



IPCPPro550

Rack Internal 4 — 6 2 8 8 4 — 1 — 1 — —



IPCPPro555

Rack Internal 4 — 6 2 8 8 4 — 1 — 1 1 —



*This model is embedded within another product, which provides power to the IPCP.

Rev. L:

Removed

reference

to the

discontinued

IPCP Pro

350DR.

IPCP Pro Series • Introduction 6

Application Diagrams

The following ﬁgures show examples of types of devices that can be connected to some of

the ports on the IPCPProSeries control processors.

AUDIO

INPUTS OVER DTP

RS-232

IR

Tx Rx Tx RxG

POWER

12V

0.7A MAX

SIG LINK

DTP OUT

100-240V ~ -- A MAX

1

2

CONFIGURABLE

HDMI

5

6

7

8

C

RS-232 IR

Tx Rx Tx RxG

HDMI

A

B

3

4

INPUTS

OUTPUTS

Tx Rx

RS-232

G

LAN

70V - 100W

RESET

AUDIO INPUTS OUTPUTS

REMOTE

L L1 R R

L 2

R

3

CLASS 2 WIRING

L 4

R

L 5 R

+48V

1 2

L R

VARIABLE

IN1608 MA

2

MIC/LINE

L 6

R

SIG LINK

DTP IN

SIG LINK

DTP IN

SIG LINK

DTP OUT

50/60 Hz

RS-232 IR

OVER DTP

AMPLIFIED OUTPUT

LAN

eBUS

FLEX I/ORELAYSIR/SERIALCOM12 VDC

TxRx G TxRx G TxRx G TxRx G S G S G S G S G

S G S G S G S G

RTSCTS

IPCP PRO 550

TxRx G TxRx G TxRx G TxRx G

RTSCTS

1.2A MAX

SWITCHED 12 VDC

40W MAX TOTAL

3 4

1 1 2 3 7

8

4 5 6

2 1 2

5 6

3 4

7 8

1 2

5 6

3 4

7 8 321 4 G

+V +S -S G

PWR OUT = 12W

100-240V ~ 50-60Hz

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

00-05-A6-XX-XX-XX

PUSH PUSH

POWER GUIDE MENU RES 480 480p 720p 1080i 1080p

DIRECTV HD

SELECT

DIRECTV

1

INPUTS

AUDIO

Tx Rx G Tx Rx

RS-232 IR

OVER DTP

RS-232

Component HDMI HDMI

HDMI

HDMI HDMI

Audio

Audio Audio

Audio

Blu-ray Player

Tuner

Media Player

PC

Laptop

Flat Panel Display

Microphones

CATx Cable

up to 230' (70 m)

Extron

DTP HDMI 230 D Tx

Transmitter

Extron

DTP HDMI 230 Tx

Transmitter

Extron

IN1608 MA

Scaling

Presentation

Switcher

Extron FF 220T

Plenum 2' x 2' Flat Field

Ceiling Speakers

Integrated 100 W amplier provides audio coverage for a 50' x 40' (15.2 m x 12.2 m) room.

Extron

IPCP Pro 550

IP Link Pro

Control Processor

Ethernet

Ethernet/

Power

RS-232RS-232

RS-232

IR

Ethernet

Extron

TLP Pro 1520MG

15" Wall Mount

TouchLink Pro

Touchpanel

TCP/IP

Network

Wireless

TouchLink

for iPad

Ethernet

Power

Injector

Figure 4. An IPCPPro550 Application

IPCP Pro Series • Introduction 7

AV

LAN

1.2A MAX

100-240V ~ 50-60Hz

PWR OUT = 12W

+V +S -S G

1

4

2 3 7

5 6 8

SGSG SGSG

Tx Rx GTxRxG Tx Rx GTxRxG

RTSCTS

1 2

1 2 3 41 2 3 4

3214G

LAN

Tx Rx GTxRxG Tx Rx GTxRxG

RTS

CTS

SGSG SGSG

5 6 7 8 5 6 7 8

SWITCHED 12 VDC

40W MAX TOTAL

3 4

COM

eBUS

FLEX I/ORELAYSIR/SERIAL

12 VDC

100-240V ~ -- A MAX

1

2

CONFIGURABLE

HDMI

5

6

7

8

C

RS-232 IR

Tx Rx Tx RxG

HDMI

A

B

3

4

INPUTS

OUTPUTS

Tx Rx

RS-232

G

LAN

2x25W(8Ω)/2x50W(4Ω)

RESET

AUDIO INPUTS

OUTPUTS

REMOTE

LL1R R

L2

R

L

3

R

CLASS 2 WIRING

L4

R

L5R

+48V

12

LR

VARIABLE

IN1608 SA

2

MIC/LINE

L6

R

SIG LINK

DTP IN

SIG LINK

DTP IN

SIG LINK

DTP OUT

50/60 Hz

RS-232 IR

OVER DTP

AMPLIFIED OUTPUT

HDMI OUT

G

Tx Rx

OVER DTP

RS-232 IR

1

PUSH PUSH

POWERGUIDE MENU RES 480 480p 720p 1080i 1080p

DIRECTV HD

SELECT

DIRECTV

HDMI HDMI

HDMI

RS-232

Audio

Tuner

Science

Building

PC

CATx Cable

up to 230'

(70 m)

Ethernet

RS-232

IR

Ethernet

IR

LAN

Ethernet

AV

LAN

Extron

SI 26

Surface

Mount

Speakers

Blu-ray Player

Media Player

Display

Microphones

Extron

DTP R HDMI 4K 231 D

Receiver

Extron IPCP Pro 555

IP Link Pro Control Processor

Extron

IN1608 SA

Scaling Presentation

Switcher

Extron

TLP Pro 1022M

10" Wall Mount

TouchLink Pro

Touchpanel

SCIENCE

ie

il

d

t

Ethernet

ne

S

c

i

Bu

Ethernet

e

t

SC

IEN

CE

Figure 5. An IPCPPro555, AV LAN Application

IPCP Pro Series • Introduction 8

100-240V ~ 1.5 A MAX

1

2

CONFIGURABLE

HDMI

5

6

7

8

1C

RS-232 IR

Tx Rx Tx RxG

HDMI

1A

1B

3

4

INPUTS

OUTPUTS

Tx Rx

RS-232

G

RESET

AUDIO INPUTS

OUTPUTS

REMOTE

L L1 R R

L 2

R

3

L 4

R

L 5 R

+48V

1 2

L R

VARIABLE

IN1608 xi IPCP MA 70

2

MIC/LINE

L 6

R

SIG LINK

DTP IN

SIG LINK

DTP IN

SIG LINK

DTP OUT

50/60 Hz

RS-232 IR

OVER DTP

AMPLIFIED OUTPUT

DTP

HDBT

Tx Rx

RTS CTS

G

Tx Rx G Tx Rx G

LAN

AV LAN 2

AV LAN 3

AV LAN 1

R

1 2 3 4 G

DIGITAL I/OCOM 3COM 2COM 1

S SG G

1

2

C 3 4 C

-S G+S+V

PWR OUT = 6W

IR/SERIAL eBUSRELAYS

70V - 100W

CLASS 2 WIRING

POWER

12V

2

--A MAX

Rx GTx RxTxG

RS-232 IR

RxTx

1

RGB, Y, R-Y, B-Y HDMI HDMI

SIG LINK

DTP OUT

AUDIO

CONTACT

RS-232TALLY

3

1 2 3 G 1 2 3+V

RESET

INPUTS

OVER DTP REMOTE

LAN

3

21

4

321

WiFi

1 2 3 4

Extron

Cable Cubby

ETV

POWER STANDBY

Monday, December 16, 2013 7:04 AM

Menu DeleteKey

2

ABC

3

DEF

6

MNO

5

JKL

4

GHI

9

WXYZ

8

TUV

0

7

PQRS

1

800.633.9876

End

Call

Enter

Full

Screen

Camera Display Presets

Privacy

Near

End

Zoom

In

Zoom

Out

Far

End

Contacts

Name + -

Sources

Andrew

Video Window

Beth

Charlie

David

Ervin

Frank

Greg

Harold

Kevin

Mike

Andrew

(800) 633 - 9876

1 2 3

Help

System

Off

Display

Room

Control

Off

Mute

Screen

Lighting

December 15, 2013 - 7:58 AM

Audio

Control

Volume

Mute

Tuner

1 2 3

VCRLaptop PC DVD

Doc

Cam

Tuner

On

Channel

Last

Presets

More

Presets

321

654

987

Enter

0

AV LAN

Corporate

LAN

Extron

TLP Pro 1220TG

12" Tabletop

TouchLink Pro

Touchpanel

Audio

VGA

HDMI

DisplayPort

Laptops

Extron

DTP T

USW 333

Transmitter

CATx Cable

up to 330' (100 m)

VC Codec with PIP Output

Microphone

Display

VC Camera

Extron

IN1608 xi IPCP MA 70

Scaling Presentation Switcher

Extron

FF 220T

Plenum 2' x 2' Flat Field

Ceiling Speakers

Ethernet/PoE

Power

Injector

Extron

Cable Cubby 700

Series/2 Cable Access

Enclosure

HDMI HDMI

HDMI

Ethernet Ethernet

Audio

Ethernet

RS-232 HDMI

Document

Camera

Apple TV

PC in System Rack

VGA

HDMI

IR

HDMI

Audio

Figure 6. An Embedded IPCP Pro AV LAN Application

Device Control

The IPCP must be conﬁgured in one of the following ways before it will send commands to a

projector, display, or other device:

• An IR, RS-232, or Ethernet driver file can be downloaded from the Extron website

(www.extron.com/download/index.aspx). The driver is saved to a folder and

commands from the driver are incorporated into the GC configuration file for the control

processor and any touchpanels that will work with it. The configuration file is built and

uploaded to the IPCP via GC.

• If a driver is not already available, RS-232 or Ethernet command strings can be

entered directly from a host computer using GlobalConfigurator. These can then be

incorporated into controls within the GC project.

• IR commands can be entered directly from an IR remote control through IR learning via

IRLearnerPro to create a driver that the unit can use. IR learning is seldom needed,

but it is convenient for adding new or updated commands in the field in the rare cases

when a driver is not already available from Extron.

See the Global Conﬁgurator Help File (which comes with the software) for details on setting

up the IPCP and for downloading, programming, or learning device control commands.

IPCP Pro Series • Introduction 9

About Global Configurator (with GCProfessional and GCPlus Modes)

Global Conﬁgurator:

• Loads device drivers for monitoring the status of and controlling devices within the AV

system.

• Uploads GUIDesigner interface layouts to touchpanels and third-party touch interfaces.

• Creates the configuration containing all the settings for the control processor and the

products with which it interacts in the AV system.

• Uploads the configuration to the control processor.

To obtain Extron control product software, you must have an Extron Insider account and

contact an Extron support representative. Extron provides training to our customers on how

to use the software. Access to the features of Global Conﬁgurator Professional is available

to users who successfully complete Extron Control Professional Certiﬁcation.

About Global Scripter

For those who prefer to program control systems rather than conﬁgure them, Extron offers

GlobalScripter as an alternative to Global Conﬁgurator. Global Scripter is an integrated

programming development environment for Extron IPLinkPro, TouchLinkPro, and eBUS

products. It uses the object-oriented Python programming language and a custom Python

library called ControlScript. Global Scripter includes the ControlScript API as well as all of

the tools for developing control system programs, such as ﬁle management, code editing,

debugging and diagnostic tools. More information is available at http://www.extron.com/

technology/landing/programming/.

About Additional Software Used to Deploy Configurations from LAN to

Products on an AVLAN

Extron Product Conﬁguration Software (PCS), XTPConﬁgurator, and DSPConﬁgurator

provide the ability to conﬁgure devices connected to the AV LAN of an IPCPPro control

processor.

PCS can do the following:

• Discover and display the supported IPCP devices

• Securely connect through the IPCP and display a list of devices connected to its

AVLAN

• Configure various devices found on the AVLAN

Each of these applications can perform additional functions that vary by software type, such

as performing ﬁrmware updates or conﬁguration restoration for connected products on the

av LAN.

PC System Requirements

To ﬁnd the minimum hardware and software requirements for the PC you use to conﬁgure

the IPCPProSeries:

• Visit the Download page (www.extron.com/download/index.aspx) on the Extron

website and navigate to the web page for the specific software package (such as

Global Configurator and GUI Designer). Minimum PC hardware and software system

requirements are listed in the description section. In some cases, minimum device

firmware version requirements are also listed there.

• If system requirements are not listed on the software package web page, contact an

Extron support representative.

Rev. L: Added section on addeitional

software per discussion with John S.

IPCP Pro Series • Hardware Features and Installation 10

Hardware Features

and Installation

This section covers the following material:

• Setup Checklist: How to Proceed With Installation — A checklist of tasks to guide

you through installation

•

Network Communication Setup — A flowchart guide to network settings configuration

• Front Panel Features — Locations and some descriptions of items on the front panel

• Mounting the IPCPProSeries — Brief guidelines for mounting

• Ports, Addressing, and Connections — Locations, descriptions, and cabling notes

for rear panel features and corresponding front panel indications

• Resetting the Unit — Information about the available reset modes and how to reset

the IPCP

Pay careful attention to the order and types of setup tasks. Follow the setup checklist in this

guide or in the setup guide and keep it with you for reference throughout the installation and

conﬁguration process.

Setup Checklist: How to Proceed With Installation

Get Ready

 Familiarize yourself with the features of the control processor (see Front Panel

Features on page14 and Ports, Addressing, and Connections on page19)

and of any TouchLinkPro touchpanels or button panels that will be part of the system.

 Download and install the latest version of the following:

 Toolbelt software — for discovering the control processor and other control

products on the network, for managing core settings, and for upgrading firmware

when needed.

 Global Configurator (GC) software — for configuring the control system.

 Global Scripter software — for programming the control processor (as an

alternative to GC)

 PCS Product Configuration Software version 4.5 or higher — for setting the IP

address of any IPCPPro model with AV LAN ports as long as the ports are set to

the default IP addresses

 GUI Designer software — for designing layouts for Extron TouchLinkPro

touchpanels and third-party touch interfaces

 IPLinkPro device drivers — for use with GC, to make control of other devices

possible

 IR Learner Pro software — for use with models that have IR receiver ports, to

create your own IR drivers using the remote control of an AV device, if drivers are

not already available from Extron

All are avail able from www.extron.com (see Locating Software, Firmware, and

Driver Files on the Extron Website on page55).

11/2018: removed

“The IPCPPro Series control processors

work differently from the previous

generation of IPLink products. “

Rev. L: Added PCS as

an option for setting

IP addresses on

units with AV LAN

ports.

IPCP Pro Series • Hardware Features and Installation 11

 Obtain network information for the unit from the network administrator. You need the

following details for each IPLinkPro device:

 DHCP setting (on or off)  Gateway IP address

 Device (IPCPPro, TouchLinkPro, IPLPro) LAN IPaddress  Username

 AVLAN IPaddress (for models with AVLAN)

 Subnet mask

 Passwords

 Write down the MAC address of each network interface on each IPLinkPro device to

be used.



Obtain model names and setup information for devices the IPCP will control.

 Each control processor comes with a factory-installed Secure Sockets Layer (SSL)

security certificate. If you intend to install a different SSL certificate, contact your IT

department to obtain the certificate or for instructions on how to obtain one (see

Secure Sockets Layer (SSL) Certificates on page62 for requirements and

guidelines regarding SSL certificates).

 For systems that will use IEEE 802.1X security, obtain a PEM-encoded security

certificate and private key (see IEEE 802.1X Certificates on page63) from your IT

department.

Mount and Cable All Devices

 Mount the unit to a rack or furniture (see Mounting the IPCPPro Series on

page17).

 Cable devices to the control processor (see Ports, Addressing, and Connections

starting on page19).

 Connect power cords and power on all the devices.

Set Up the Control Processor, Touchpanels, and Network Button Panels for

Network Communication

 For models without AVLAN ports: Connect the PC that you will use for setup, the

LAN port of the control processor, and the touchpanels or network button panels to

the same Ethernet network. For control processor LAN connections, see LAN (IP)

connectors and LEDs on page29.

 For models with AVLAN ports: Connect the PC that you will use for setup, the

control processor, and the touchpanels or network button panels to the Ethernet

network. For control processor AVLAN connections, see AV LAN connectors and

LEDs on page29.

 Start Toolbelt and use it to set the IP address or addresses, subnet, gateway

IP address, DHCP status, and related settings (see the flowchart in Network

Communication Setup on page13).

NOTES:

• When setting up DHCP during network configuration or if using a host name

instead of an IP address, the user must enter a qualified host name

(Username.HostName.Domain). For example: somename.extron.com.

• A dedicated AV LAN safeguards AV systems from outside intrusion or

interference by separating device control and other network traffic from a

corporate or campus network. To ensure that the control processor LAN and

AV LAN connections (ports) are connected to separate networks, the LAN and

AV LAN IP address schemes must be on different subnetworks.

Rev. K, 04/2019: added a checklist item

for the 802.1X certificate and key.

Rev. J: Added references

to network button panels.

Rev. J: Added references

to network button panels.

Rev. J: Added note about

putting LAN & AV LAN

onto separate subnets.

IPCP Pro Series • Hardware Features and Installation 12

Conﬁgure or Program the Control Processor, Touchpanels, and

Network Button Panels

 If TouchLinkPro touchpanels are part of the system, start and use GUIDesigner

to design, save, and build the graphical user interface (GUI) layout for the

touchpanels (see the GUIDesigner Help File for instructions).

NOTE: To redeem (activate) a LinkLicense, go to www.extron.com/llredeem and

follow the online instructions.

A LinkLicense unlocks features that add convenience, expand system options,

and enhance the capabilities of your Extron products. For IPCPPro systems, a

LinkLicense allows you to use a mobile device or computer as the primary control

interface in an Extron control system where a TouchLink Pro touchpanel may not

be present.

 If using GC, create a new GCProfessional or GCPlus project and configure the

control processor and other IP Link Pro devices. The configuration tells the control

processor:

• How its ports function • What to monitor

• How to control other products • When to do things

• Which touchpanels to interact with • Whom to notify, how, and under what

circumstances

 Configure ports on the control processor:

 Select device drivers and link them to each serial, IR/serial, or Ethernet port.

 Select settings (serial protocol, relay behavior, digital I/O or flex I/O settings, AC

output settings) as needed.

 Add eBUS devices and set them up:

 Ensure that the hardware address (eBUS ID) set on each device is distinct and

matches the address used in the configuration.

 Assign button functions as desired.

 Add Network Button Panels (NBPs) and set them up. Assign button functions as

desired.

 Set up monitors, schedules, macros, and local variables.

 Add touchpanels and set them up:

 Upload the GUI configuration to the Global Configurator project.

 Assign any appropriate functions, monitors, or schedules to the touchpanels

and their buttons.

 If not using GC Professional or GC Plus, use Global Scripter to program the

control system as desired.

 Program ports on the control processor:

 Program each serial, IR/serial, or Ethernet port.

 Program relay behavior, digital I/O, flex I/O, and AC output settings as needed.

 Add eBUS devices and set them up:

 Ensure that the hardware address set on each device is distinct and matches

the addresses programmed for them in the IPCP.

 Program button functions as desired.

 Add Network Button Panels (NBPs) and set them up. Assign button functions as

desired.

For rev. J: Added

reference to

network button

panels.

For rev. J: Added

reference to

network button

panels.

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