Xerox 8860 User guide

Category
Networking
Type
User guide
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Guide d’utilisation
www.xerox.com/support
User Guide
Phaser
®
8560/8860
printer
Copyright © 2007 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United
States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory
or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are
displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
XEROX
®
, CentreDirect
®
, CentreWare
®
, FinePoint
â„¢
,
Phaser
®
, PhaserSMART
®
, PrintingScout
®
, and Walk-Up
®
are trademarks
of Xerox Corporation in the United States and/or other countries.
Adobe
Reader
®
, Adobe Type Manager
®
, ATM
â„¢
, Flash
®
, Macromedia
®
, Photoshop
®
, and PostScript
®
are trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
Apple
®
, AppleTalk
®
, Bonjour
®
, ColorSync
®
, EtherTalk
®
, LaserWriter
®
, LocalTalk
®
, Macintosh
®
, Mac
OS
®
, and TrueType
®
are
trademarks of Apple Computer, Inc. in the United States and/or other countries.
HP-GL
®
, HP-UX
®
, and PCL
®
are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.
IBM
®
and AIX
®
are trademarks of International Business Machines Corporation in the United States and/or other countries.
Microsoft
®
, Vista
â„¢
, Windows
®
, and Windows Server
â„¢
are trademarks of Microsoft Corporation in the United States and/or other
countries.
Novell
®
, NetWare
®
, NDPS
®
, NDS
®
, Novell Directory Services
®
, IPX
â„¢
, and Novell Distributed Print Services
â„¢
are trademarks
of Novell, Incorporated in the United States and/or other countries.
Sun
SM
, Sun Microsystems
â„¢
, and Solaris
â„¢
are trademarks of Sun Microsystems, Incorporated in the United States and/or other
countries.
SWOP
®
is a trademark of SWOP, Inc.
UNIX
®
is a trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.
As an E
NERGY STAR
®
partner, Xerox Corporation has determined that this product with an S configuration meets the
E
NERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks.
PANTONE
®
Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for
accurate color. PANTONE
®
and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.
Contents
Phaser® 8560/8860 Printer
i
Contents
1 Printer Features
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Options and Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
2Network Basics
Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Windows 2000 or Later. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Macintosh OS X, Version 10.3 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Contents
Phaser® 8560/8860 Printer
ii
3 Printing Basics
Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Loading Paper in Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Using Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Loading Paper in Tray 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Selecting Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Automatic 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Manual 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
Creating Custom Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61
4 Print Quality
Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Adjusting Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Smudges or Smears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Random Light Stripes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Predominate Light Stripes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Transparency Images Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Colors Are Wrong. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
PANTONE Colors Do Not Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Contents
Phaser® 8560/8860 Printer
iii
5 Maintenance
Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Cleaning the Paper Release Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Cleaning the Maintenance Kit Wiper Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Moving the Printer Within the Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
6 Troubleshooting
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Jam at the Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Jam at the Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Jam at the Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
A User Safety
Index
Phaser® 8560/8860 Printer
1-1
This chapter includes:
â–  Parts of the Printer on page 1-2
â–  Printer Configurations on page 1-4
â–  Control Panel on page 1-6
â–  More Information on page 1-10
Printer Features
Parts of the Printer
Phaser® 8560/8860 Printer
1-2
Parts of the Printer
This section includes:
â–  Front-Right View on page 1-2
â–  Right Side View on page 1-3
â–  Rear View on page 1-3
Front-Right View
1. Optional 525-Sheet Feeder (Tray 4)
2. Optional 525-Sheet Feeder (Tray 3)
3. Standard 525-Sheet Tray 2
4. 100-Sheet Tray 1
5. Control panel
6. Exit cover release
7. Front cover release
8. Exit cover
9. Ink loader/Top cover
10. Legal/A4 output tray extension
11. Interface cover
12. Side door
8860p-044
1
2
3
4
7
9
10
8
6
5
12
11
Parts of the Printer
Phaser® 8560/8860 Printer
1-3
Right Side View
Rear View
1. Maintenance kit
2. Waste tray
3. Power cord connection
4. Power switch
5. USB connection
6. Configuration card
7. Ethernet 10/100 Base-Tx connection
1. Optional hard drive
2. Two RAM slots
8860
p
-045
1
2
3
4
5
6
7
1
8860p-046
2
Printer Configurations
Phaser® 8560/8860 Printer
1-4
Printer Configurations
This section includes:
â–  Standard Features on page 1-4
â–  Available Configurations on page 1-5
â–  Options and Upgrades on page 1-5
Standard Features
â–  Maximum print speed (pages per minute) for PostScript Print-Quality Modes:
â–  Fast: 30 ppm
â–  Standard: 24 ppm
â–  Enhanced: 16 ppm
â–  High-Resolution/Photo: 10 ppm
â–  Maximum print speed for PCL Print-Quality Modes:
â–  300 x 600 dpi: 16 ppm
â–  600 x 600 dpi: 8 ppm
â–  Fonts: PostScript and PCL
â–  Tray 1 and Tray 2: All Phaser 8560/8860 printers
â–  Connection: USB, Ethernet 10/100 Base-Tx
Printer Configurations
Phaser® 8560/8860 Printer
1-5
Available Configurations
The following tables show the available configurations for your printer.
Phaser 8560 Printer
Phaser 8860 Printer
Options and Upgrades
You can order additional trays, memory, and a hard drive if these items are not standard on
your printer. Print the Configuration page to see which options are installed. To print the
Configuration page, see Information Pages on page 1-8.
For ordering options and upgrades, contact your local reseller or go to the Xerox Supplies
website for your printer:
â–  www.xerox.com/office/8560Psupplies (Phaser 8560 printer)
â–  www.xerox.com/office/8860supplies (Phaser 8860 printer)
Printer Configurations
8560N 8560DN 8560DT 8560DX
Memory (MB) 256 256 512 512
Hard Drive No* No* No* Yes
Automatic 2-Sided Printing No Yes Yes Yes
525-Sheet Feeder (Tray 3) No* No* Yes Yes
525-Sheet Feeder (Tray 4) No* No* No* Yes
*This option can be purchased separately for this configuration.
Printer Configuration
8860
Memory (MB) 256
Productivity Kit (with Hard Drive) No*
Automatic 2-Sided Printing Yes
525-Sheet Feeder (Tray 3) No*
525-Sheet Feeder (Tray 4) No*
*This option can be purchased separately for this configuration.
Control Panel
Phaser® 8560/8860 Printer
1-6
Control Panel
This section includes:
â–  Control Panel Features on page 1-6
â–  Control Panel Layout on page 1-7
â–  Menu Map on page 1-7
â–  Information Pages on page 1-8
â–  Sample Pages on page 1-8
Control Panel Features
The control panel:
■ Displays the printer’s operating status (for example, Printing, Ready to Print), printer
errors, and warnings.
â–  Prompts you to load paper, order and replace supplies, and clear jams.
â–  Enables you to access tools and information pages to help resolve problems.
â–  Enables you to change printer and network settings.
Control Panel
Phaser® 8560/8860 Printer
1-7
Control Panel Layout
Menu Map
The Menu Map helps you navigate the control panel menus. To print the Menu Map:
1. On the control panel, select
Information, and then press the OK button.
2. Select
Menu Map, and then press the OK button to print.
Note: Print the Menu Map to see other information pages available for printing.
1. Status Indicator LED:
Green: Printer is ready to print.
Yellow: Warning condition, printer continues to
print.
Red: Startup sequence or error condition.
Blinking: Printer is busy or warming up.
2. Graphic display indicates status messages
and menus.
3. Cancel button
Cancels the current print job.
4. Back button
Returns to the previous menu item.
5. Up Arrow button
Scrolls upward through the menus.
6. Down Arrow button
Scrolls downward through the menus.
7. OK button
Accepts the setting selected.
8. Help (?) button
Displays a help message with information
about the printer, such as printer status, error
messages, and maintenance information.
Phaser 8860
READY TO PRINT
Walk-Up Features
Information
Paper Tray Setup
Printer Setup
Troubleshooting
8860p-048
3
1
4
5
6
7
8
2
Control Panel
Phaser® 8560/8860 Printer
1-8
Information Pages
Your printer comes with a set of information pages to help you obtain the best results from
your printer. Access these pages from the control panel. Print the Menu Map to see where
these information pages are located in the control panel menu structure.
For example, to print the Configuration page, which displays current information about your
printer, do the following:
1. On the control panel, select
Information, and then press the OK button.
2. Select
Information Pages, and then press the OK button.
3. Select
Configuration Page, and then press the OK button to print.
Note: You can also print information pages from CentreWare Internet Services (IS).
Sample Pages
Your printer comes with a set of sample pages that demonstrate different printer functions.
To print sample pages:
1. On the control panel, select
Information, and then press the OK button.
2. Select
Sample Pages, and then press the OK button.
3. Select the desired sample page, and then press the OK button to print.
Note: This print icon appears before the titles of information pages that can
be printed. When the information page is highlighted on the control panel,
press the OK button to print that page.
Control Panel
Phaser® 8560/8860 Printer
1-9
Color Sampler Pages
The color sampler pages are designed to help you select colors to use in your print jobs. Each
sampler page lists either the percentages of cyan, magenta, yellow, and black that are used, or
the amounts (from 0 to 255) of red, green, and blue that are used.
Note: Before you print the sampler pages, select the appropriate default print-quality mode
and color correction from the Printer Setup menu on the control panel.
To print the color sampler pages:
1. On the control panel, select
Information, and then press the OK button.
2. Select
Sample Pages, and then press the OK button.
3. Select either
PANTONE Color Sampler Pages, CMYK Sampler Pages, or RGB Sampler
Pages
, and then press the OK button to print.
See also:
Advanced Features Guide at www.xerox.com/office/8560Psupport
or www.xerox.com/
office/8860support
More Information
Phaser® 8560/8860 Printer
1-10
More Information
This section includes:
â–  Resources on page 1-10
â–  Xerox Support Centre on page 1-12
Obtain information regarding your printer and its capabilities from the following sources.
Resources
Phaser 8560 printer:
Information Source
Installation Guide* Packaged with printer
Quick Use Guide* Packaged with printer
User Guide (PDF) www.xerox.com/office/8560Psupport
Advanced Features Guide (PDF) www.xerox.com/office/8560Psupport
Quick Start Tutorials www.xerox.com/office/8560Psupport
Video Tutorials www.xerox.com/office/8560Psupport
Recommended Media List Recommended Media List (United States)
Recommended Media List (Europe)
Printer Management Tools www.xerox.com/office/8560Pdrivers
Online Support Assistant www.xerox.com/office/8560Psupport
PhaserSMART www.phaserSMART.com
Technical Support www.xerox.com/office/8560Psupport
Information about menu selection or error
messages on control panel
Control panel Help (?) button
Information pages Control panel menu
* Also available on the Support website.
More Information
Phaser® 8560/8860 Printer
1-11
Phaser 8860 printer:
Information Source
Installation Guide* Packaged with printer
Quick Use Guide* Packaged with printer
User Guide (PDF) www.xerox.com/office/8860support
Advanced Features Guide (PDF) www.xerox.com/office/8860support
Quick Start Tutorials www.xerox.com/office/8860support
Video Tutorials www.xerox.com/office/8860support
Recommended Media List Recommended Media List (United States)
Recommended Media List (Europe)
Printer Management Tools www.xerox.com/office/8860drivers
Online Support Assistant www.xerox.com/office/8860support
PhaserSMART www.phaserSMART.com
Technical Support www.xerox.com/office/8860support
Information about menu selection or error
messages on control panel
Control panel Help (?) button
Information pages Control panel menu
* Also available on the Support website.
More Information
Phaser® 8560/8860 Printer
1-12
Xerox Support Centre
The Xerox Support Centre is a utility that may be installed during printer driver installation.
It is available for printers with Windows 2000 and later or Mac OS X, version 10.3 and higher.
The Xerox Support Centre icon appears on the desktop for Windows printers or is placed in
the Mac OS X dock. It provides a central location for accessing the following information:
â–  User manuals and video tutorials
â–  Solutions to troubleshooting problems
â–  Printer and supplies status
â–  Supplies ordering and recycling
â–  Answers to frequently asked questions
â–  Default printer driver settings (Windows only)
Note: You can install the Xerox Support Centre utility from the Xerox Drivers and
Downloads website:
â–  www.xerox.com/office/8560Pdrivers (Phaser 8560 printer)
â–  www.xerox.com/office/8860drivers (Phaser 8860 printer)
To start the Xerox Support Centre utility:
See also:
Using the Xerox Support Centre tutorial at www.xerox.com/office/8560Psupport
or
www.xerox.com/office/8860support
Note: If you have a USB connection, some of the status information is not available. You
must have an Internet connection to view manuals and videos on the website.
1. Select one of the following options:
â–  Windows: Double-click the Xerox Support Centre icon
on your desktop.
â–  Macintosh: Click the Xerox Support Centre icon in the
dock.
2. Select your printer from the Select Printer drop-down list.
Phaser® 8560/8860 Printer
2-1
This chapter includes:
â–  Overview of Network Setup and Configuration on page 2-2
â–  Choosing a Connection Method on page 2-3
â–  Configuring the Network Address on page 2-5
â–  Installing the Printer Drivers on page 2-9
This chapter provides basic information about setting up and connecting to your printer.
See also:
Advanced Features Guide at www.xerox.com/office/8560Psupport
or www.xerox.com/
office/8860support
Network Basics
Overview of Network Setup and Configuration
Phaser® 8560/8860 Printer
2-2
Overview of Network Setup and Configuration
To set up and configure the network:
1. Connect the printer to the network using the recommended hardware and cables.
2. Turn on the printer and the computer.
3. Print the Configuration page and keep it for referencing network settings.
4. Configure the printer’s TCP/IP address, which is required to identify the printer on the
network.
â–  Windows operating systems: Run the Installer on the Software and Documentation
CD-ROM to automatically set the printer’s IP address if the printer is connected to an
established TCP/IP network. You can also manually set the printer’s IP address on the
control panel.
■ Macintosh systems: Manually set the printer’s TCP/IP address on the control panel.
5. Install the driver software on the computer from the Software and Documentation
CD-ROM. For information on driver installation, see the section in this chapter for the
specific operating system you are using.
Note: If the Software and Documentation CD-ROM is not available, you can download the
latest driver from the Xerox Drivers and Downloads website:
â–  www.xerox.com/office/8560Pdrivers (Phaser 8560 printer)
â–  www.xerox.com/office/8860drivers (Phaser 8860 printer)
See also:
Advanced Features Guide at www.xerox.com/office/8560Psupport
or www.xerox.com/
office/8860support
Choosing a Connection Method
Phaser® 8560/8860 Printer
2-3
Choosing a Connection Method
Connect the printer via Ethernet or USB. A USB connection is a direct connection from the
printer to your computer and is not used for networking. An Ethernet connection is used for
networking. Hardware and cabling requirements vary for the different connection methods.
Cabling and hardware are generally not included with your printer and must be purchased
separately.
This section includes:
â–  Connecting via Ethernet (Recommended) on page 2-3
â–  Connecting via USB on page 2-4
Connecting via Ethernet (Recommended)
Ethernet can be used for one or more computers. It supports many printers and systems on an
Ethernet network. An Ethernet connection is recommended because it is faster than a USB
connection. It also allows you direct access to CentreWare Internet Services (IS). The
CentreWare IS web interface enables you to manage, configure, and monitor networked
printers from your desktop.
Network Connection
Depending on your particular setup, the following hardware and cabling is required for
Ethernet.
â–  If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.
â–  If you are connecting to one or more computers with an Ethernet hub, cable, or DSL
router, two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for
each device.)
â–  If you are connecting to one or more computers with a hub, connect the computer to the
hub with one cable, and then connect the printer to the hub with the second cable. Connect
to any port on the hub except the uplink port.
See also:
Configuring the Network Address on page 2-5
Installing the Printer Drivers on page 2-9
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Xerox 8860 User guide

Category
Networking
Type
User guide

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