Warranty and Legal Guide
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Officejet Enterprise Color MFP X585/X585 Flow
www.hp.com/support/ojcolorMFPX585
HP Officejet Enterprise Color MFP X585
Warranty and Legal Guide
Copyright and License
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Part number: B5L04-90935
Edition 2, 4/2014
Trademark Credits
ENERGY STAR
®
and the ENERGY STAR
®
mark are
registered U.S. marks.
Table of contents
1 Service and support ....................................................................................................................................... 1
Hewlett-Packard limited warranty statement ...................................................................................................... 2
End User License Agreement ................................................................................................................................. 3
OpenSSL ................................................................................................................................................................. 5
Customer support .................................................................................................................................................. 6
2 Product specifications ................................................................................................................................... 7
Physical specifications ........................................................................................................................................... 8
Power consumption, electrical specifications, and acoustic emissions ............................................................... 8
Environmental specifications ................................................................................................................................ 8
3 Regulatory information ................................................................................................................................. 9
FCC regulations .................................................................................................................................................... 10
Environmental product stewardship program ................................................................................................... 11
Protecting the environment .............................................................................................................. 11
Ozone production .............................................................................................................................. 11
Power consumption .......................................................................................................................... 11
Paper use ........................................................................................................................................... 11
Plastics .............................................................................................................................................. 11
HP Officejet print supplies ................................................................................................................ 11
Return and recycling instructions ..................................................................................................... 12
United States and Puerto Rico ........................................................................................ 12
Multiple returns (more than one cartridge) ................................................. 12
Single returns ............................................................................................... 12
Shipping ........................................................................................................ 12
Non-U.S. returns ............................................................................................................. 12
Paper ................................................................................................................................................. 13
Material restrictions .......................................................................................................................... 13
Disposal of waste equipment by users ............................................................................................. 13
Electronic hardware recycling ........................................................................................................... 14
Chemical substances ......................................................................................................................... 14
ENWW iii
Material Safety Data Sheet (MSDS) .................................................................................................. 14
EPEAT ................................................................................................................................................ 14
For more information ........................................................................................................................ 14
Declaration of conformity ................................................................................................................................... 15
Declaration of conformity ................................................................................................................................... 17
Safety statements ............................................................................................................................................... 19
Canada - Industry Canada ICES-003 Compliance Statement ........................................................... 19
VCCI statement (Japan) ..................................................................................................................... 19
Power cord instructions .................................................................................................................... 19
Power cord statement (Japan) .......................................................................................................... 19
EMC statement (China) ...................................................................................................................... 19
EMC statement (Korea) ..................................................................................................................... 19
EMI statement (Taiwan) .................................................................................................................... 20
GS statement (Germany) ................................................................................................................... 21
Substances Table (China) .................................................................................................................. 21
SEPA Ecolabel User Information (China) ........................................................................................... 21
Restriction on Hazardous Substances statement (Turkey) ............................................................. 21
Restriction on Hazardous Substances statement (Ukraine) ............................................................ 22
Eurasian Conformity (Belarus, Kazakhstan, Russia) ........................................................................ 22
Additional statements for telecom (fax) products ............................................................................................. 23
EU Statement for Telecom Operation .............................................................................................. 23
New Zealand Telecom Statements ................................................................................................... 23
Additional FCC statement for telecom products (US) ...................................................................... 23
Telephone Consumer Protection Act (US) ........................................................................................ 24
Industry Canada CS-03 requirements ............................................................................................... 24
Vietnam Telecom wired/wireless marking for ICTQC Type approved products .............................. 25
Japan Telecom Mark ......................................................................................................................... 25
Index ............................................................................................................................................................. 27
iv ENWW
Hewlett-Packard limited warranty statement
HP PRODUCT DURATION OF LIMITED WARRANTY
HP Officejet Enterprise Color MFP X585dn, X585f, X585z One-year on-site warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove
to be defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specified above, due to defects in material and workmanship when properly installed
and used. If HP receives notice of such defects during the warranty period, HP will replace software which
does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable,
within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to
a refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject
to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d)
operation outside of the published environmental specifications for the product, or (e) improper site
preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations
on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This
warranty gives you specific legal rights and you might also have other rights that vary from country/region to
country/region, state to state, or province to province.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this
product and where HP has marketed this product. The level of warranty service you receive may vary
according to local standards. HP will not alter form, fit or function of the product to make it operate in a
country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE
AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE
FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR
DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions,
states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO
NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
2 Chapter 1 Service and support ENWW
End User License Agreement
PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement
(“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-
Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not
apply if there is a separate license agreement between you and HP or its suppliers for the Software, including
a license agreement in online documentation. The term “Software” may include (i) associated media, (ii) a
user guide and other printed materials, and (iii) “online” or electronic documentation (collectively “User
Documentation”).
RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND
CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE,
YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO NOT ACCEPT THIS EULA, DO NOT INSTALL, DOWNLOAD, OR
OTHERWISE USE THE SOFTWARE. IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA,
PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A REFUND OF
THE PURCHASE PRICE; IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT,
YOU MAY RETURN THE ENTIRE UNUSED PRODUCT.
1. THIRD PARTY SOFTWARE. The Software may include, in addition to HP proprietary software (“HP
Software”), software under licenses from third parties (“Third Party Software” and “Third Party
License”). Any Third Party Software is licensed to you subject to the terms and conditions of the
corresponding Third Party License. Generally, the Third Party License is in a file such as “license.txt” or a
“readme” file. You should contact HP support if you cannot find a Third Party License. If the Third Party
Licenses include licenses that provide for the availability of source code (such as the GNU General Public
License) and the corresponding source code is not included with the Software, then check the product
support pages of HP's website (hp.com) to learn how to obtain such source code.
2. LICENSE RIGHTS. You will have the following rights provided you comply with all terms and conditions of
this EULA:
a. Use. HP grants you a license to Use one copy of the HP Software. “Use” means installing, copying,
storing, loading, executing, displaying, or otherwise using the HP Software. You may not modify
the HP Software or disable any licensing or control feature of the HP Software. If this Software is
provided by HP for Use with an imaging or printing product (for example, if the Software is a
printer driver, firmware, or add-on), the HP Software may only be used with such product
(“HP Product”). Additional restrictions on Use may appear in the User Documentation. You may not
separate component parts of the HP Software for Use. You do not have the right to distribute the
HP Software.
b. Copying. Your right to copy means you may make archival or back-up copies of the HP Software,
provided each copy contains all the original HP Software’s proprietary notices and is used only for
back-up purposes.
3. UPGRADES. To Use HP Software provided by HP as an upgrade, update, or supplement (collectively
“Upgrade”), you must first be licensed for the original HP Software identified by HP as eligible for the
Upgrade. To the extent the Upgrade supersedes the original HP Software, you may no longer use such
HP Software. This EULA applies to each Upgrade unless HP provides other terms with the Upgrade. In
case of a conflict between this EULA and such other terms, the other terms will prevail.
ENWW End User License Agreement 3
4. TRANSFER.
a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the
HP Software to another end user. Any transfer will include all component parts, media, User
Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not
be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the
transferred Software will agree to this EULA. Upon transfer of the HP Software, your license is
automatically terminated.
b. Restrictions. You may not rent, lease or lend the HP Software or Use the HP Software for
commercial timesharing or bureau use. You may not sublicense, assign or otherwise transfer the
HP Software except as expressly provided in this EULA.
5. PROPRIETARY RIGHTS. All intellectual property rights in the Software and User Documentation are
owned by HP or its suppliers and are protected by law, including applicable copyright, trade secret,
patent, and trademark laws. You will not remove any product identification, copyright notice, or
proprietary restriction from the Software.
6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the
HP Software, except and only to the extent that the right to do so is allowed under applicable law.
7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in
relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related
to the Software or the HP Product. All such information will be subject to HP’s privacy policy. HP will not
use such information in a form that personally identifies you except to the extent necessary to enhance
your Use or provide support services.
8. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of HP
and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the
greater of the amount actually paid by you for the Product or U.S. $5.00. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOST PROFITS, LOST
DATA, BUSINESS INTERRUPTION, PERSONAL INJURY, OR LOSS OF PRIVACY) RELATED IN ANY WAY TO THE
USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
9. U.S. GOVERNMENT CUSTOMERS. Software was developed entirely at private expense. All Software is
commercial computer software within the meaning of the applicable acquisition regulations.
Accordingly, pursuant to US FAR 48 CFR 12.212 and DFAR 48 CFR 227.7202, use, duplication and
disclosure of the Software by or for the U.S. Government or a U.S. Government subcontractor is subject
solely to the terms and conditions set forth in this End User License Agreement, except for provisions
which are contrary to applicable mandatory federal laws.
10. COMPLIANCE WITH EXPORT LAWS. You will comply with all laws, rules, and regulations (i) applicable to
the export or import of the Software, or (ii) restricting the Use of the Software, including any restrictions
on nuclear, chemical, or biological weapons proliferation.
11. RESERVATION OF RIGHTS. HP and its suppliers reserve all rights not expressly granted to you in this
EULA.
© 2009 Hewlett-Packard Development Company, L.P.
Rev. 04/09
4 Chapter 1 Service and support ENWW
OpenSSL
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://
www.openssl.org/)
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product
includes software written by Tim Hudson (tjh@cryptsoft.com).
ENWW OpenSSL 5
Customer support
Get telephone support for your country/region
Have the product name, serial number, date of purchase, and
problem description ready.
Country/region phone numbers are on the flyer that was in the
box with your product or at
www.hp.com/support/.
Get 24-hour Internet support
●
In the US, go to
www.hp.com/support/ojcolorMFPX585.
●
Outside the US, go to
www.hp.com/support. Select your
country/region. Click Troubleshooting. Enter the product
name, and then select Search.
Download software utilities, drivers, and electronic information
●
In the US, go to
www.hp.com/support/ojcolorMFPX585.
Click Drivers & Software.
●
Outside the US, go to
www.hp.com/support. Select your
country/region. Click Drivers & Software. Enter the product
name (for example, “LaserJet M575”), and then select
Search.
Order additional HP service or maintenance agreements
www.hp.com/go/carepack
Register your product
www.register.hp.com
6 Chapter 1 Service and support ENWW
Physical specifications
Table 2-1 Physical specifications, with ink cartridges
Product Height Depth Width Weight
MFP X585 594 mm (23.4 in) 545 mm (21.5 in) 515 mm (20.3 in) 35.5 kg (78.3 lb)
Power consumption, electrical specifications, and acoustic
emissions
See www.hp.com/support/ojcolorMFPX585 for current information.
CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert
operating voltages. This will damage the product and void the product warranty.
Environmental specifications
Table 2-2 Operating-environment specifications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
8 Chapter 2 Product specifications ENWW
FCC regulations
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy, and if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the
user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class A limits of Part 15 of FCC rules.
10 Chapter 3 Regulatory information ENWW
Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner.
This product has been designed with several attributes to minimize impacts on our environment.
Ozone production
This product generates no appreciable ozone gas (O
3
).
Power consumption
Power usage drops significantly while in Ready or Sleep mode, which saves natural resources and saves
money without affecting the high performance of this product. Hewlett-Packard printing and imaging
equipment marked with the ENERGY STAR
®
logo is qualified to the U.S. Environmental Protection Agency's
ENERGY STAR specifications for imaging equipment. The following mark will appear on ENERGY STAR
qualified imaging products:
Additional ENERGY STAR qualified imaging product model information is listed at:
www.hp.com/go/energystar
Paper use
This product’s manual/automatic duplex feature (two-sided printing) and N-up printing (multiple pages
printed on one page) capability can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to
identify plastics for recycling purposes at the end of the product’s life.
HP Officejet print supplies
HP is committed to providing inventive, high-quality products and services that are environmentally sound,
from product design and manufacturing to distribution, customer use and recycling. When you participate in
the HP Planet Partners program, we ensure your HP Officejet ink cartridges are recycled properly, processing
them to recover plastics and metals for new products and diverting millions of tons of waste from landfills.
Since this cartridge is being recycled and used in new materials, it will not be returned to you. Thank you for
being environmentally responsible!
NOTE: Go to www.hp.com/recycle for complete recycling information and to order postage paid labels,
envelopes, or boxes, for recycling.
ENWW Environmental product stewardship program 11
Return and recycling instructions
United States and Puerto Rico
Go to www.hp.com/recycle for complete recycling information and to order post-paid labels and envelopes
or boxes. Please follow the applicable instructions below.
Multiple returns (more than one cartridge)
1. Package each HP Officejet ink cartridge in its original box and bag.
2. Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg (70 lb).
3. Use a single pre-paid shipping label.
OR
1. Use your own suitable box, or request a free bulk collection box from
www.hp.com/recycle or
1-800-340-2445 (holds up to 31 kg (70 lb) of HP Deskjet ink cartridges).
2. Use a single pre-paid shipping label.
Single returns
1. Package the HP Officejet ink cartridge in its original bag and box.
2. Place the shipping label on the front of the box.
Shipping
For US and Puerto Rico HP Officejet ink cartridge recycling returns, use the pre-paid, pre-addressed shipping
label contained in the box. To use the UPS label, give the package to the UPS driver during your next delivery
or pick-up, or take it to an authorized UPS drop-off center. (Requested UPS Ground pickup will be charged
normal pick-up rates.) For the location of your local UPS drop-off center, call 1-800-PICKUPS or visit
www.ups.com.
If you are returning the package with the FedEx label, give the package to either the U.S. Postal Service
carrier or FedEx driver during your next pick-up or delivery. (Requested FedEx Ground pickup will be charged
normal pick-up rates.) Or, you can drop off your packaged ink cartridge(s) at any U.S. Post Office or any FedEx
shipping center or store. For the location of your nearest U.S. Post Office, please call 1-800-ASK-USPS or visit
www.usps.com. For the location of your nearest FedEx shipping center/store, please call 1-800-GOFEDEX or
visit
www.fedex.com.
For more information, or to order additional labels or boxes for bulk returns, visit
www.hp.com/recycle or call
1-800-340-2445. Information subject to change without notice.
Residents of Alaska and Hawaii
Do not use the UPS label. Call 1-800-340-2445 for information and instructions. The U.S. Postal Service
provides no-cost cartridge return transportation services under an arrangement with HP for Alaska and
Hawaii.
Non-U.S. returns
To participate in HP Planet Partners return and recycling program, just follow the simple directions in the
recycling guide (found inside the packaging of your new product supply item) or visit
www.hp.com/recycle.
Select your country/region for information on how to return your HP Officejet printing supplies.
12 Chapter 3 Regulatory information ENWW
Paper
This product is capable of using recycled papers when the paper meets HP guidelines. This product is suitable
for the use of recycled paper according to EN12281:2002.
Material restrictions
This HP product does not contain added mercury.
This HP product contains a battery that might require special handling at end-of-life. The batteries contained
in or supplied by Hewlett-Packard for this product include the following:
HP Officejet Enterprise Color MFP X585
Type Lithium manganese dioxide
Weight 3.0 g
Location On main board
User-removable No
For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the
Electronics Industries Alliance:
www.eiae.org.
Disposal of waste equipment by users
This symbol means do not dispose of your product with your other household waste. Instead, you should
protect human health and the environment by handing over your waste equipment to a designated collection
point for the recycling of waste electrical and electronic equipment. For more information, please contact
your household waste disposal service, or go to:
www.hp.com/recycle.
ENWW Environmental product stewardship program 13
Electronic hardware recycling
HP encourages customers to recycle used electronic hardware. For more information about recycling
programs go to:
www.hp.com/recycle.
Chemical substances
HP is committed to providing our customers with information about the chemical substances in our products
as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
Parliament and the Council). A chemical information report for this product can be found at:
www.hp.com/go/
reach.
Material Safety Data Sheet (MSDS)
Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, ink) can be
obtained by accessing the HP Web site at
www.hp.com/go/msds.
EPEAT
Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps
identify greener electronics equipment. For more information on EPEAT go to
www.epeat.net. For
information on HP's EPEAT registered products go to
www.hp.com/hpinfo/globalcitizenship/environment/
pdf/epeat_printers.pdf.
For more information
To obtain information about these environmental topics:
●
Product environmental profile sheet for this and many related HP products
●
HP’s commitment to the environment
●
HP’s environmental management system
●
HP’s end-of-life product return and recycling program
●
Material Safety Data Sheets
Visit
www.hp.com/go/environment.
14 Chapter 3 Regulatory information ENWW
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