Electronic components such as
control units contain components
for storing technical information.
This may be information about
the vehicle's condition, compo-
nent load, events or faults stored
temporarily or permanently.
This information generally doc-
uments the condition of a com-
ponent, module, system or the
surrounding area; for example:
Operating conditions of system
components, such as fill levels
and tire pressure
Malfunctions and faults in key
system components, such as
lights and brakes
Vehicle responses in specific
driving situations, such as acti-
vation of dynamic driving sys-
tems
Information about events caus-
ing damage to the vehicle
The data is necessary for pro-
viding control unit functions. In
addition, it is used by the vehicle
manufacturer to detect and elim-
inate malfunctions as well as to
optimize vehicle functions.
The majority of this data is tem-
porary and is processed only
within the vehicle itself. Only a
small amount of event-driven
data is stored in the event data
recorder and fault memory.
When a vehicle is serviced,
such as for repairs, servicing
processes, warranty cases and
quality assurance measures, this
technical information can be read
out from the vehicle together
with the vehicle identification
number.
The information can be read out
by a BMW Motorrad retailer or
other qualified service partner or
specialist workshop. The power
socket required by law for on-
board diagnosis (OBD) in the ve-
hicle is used to read out the data.
The data is collected, processed
and used by the respective
service network locations. The
data documents the vehicle's
technical states and helps with
fault finding, compliance with
warranty obligations and quality
improvements.
The manufacturer also has prod-
uct monitoring obligations arising
from product liability law. The
vehicle manufacturer requires
technical data from the vehicle in
order to fulfill these obligations.
The data from the vehicle can
also be used to verify customer
warranty and guarantee claims.
The fault memory and event data
recorder in the vehicle can be
reset by a BMW Motorrad retailer
or other qualified service partner
or specialist workshop as part of
repair work or servicing.
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General instructions