INTRODUCTION
Basicinstructions
TechnicalInformation
Thismanualhasbeenproducedbyanewtechnicalinformationsystem.Thisnewsystemisdesignedtodeliver
technicalinformationelectronicallythroughCDROMandinpapermanuals.AcodingsystemcalledICEhasbeen
developedtolinkthetechnicalinformationtootherProductSupportfunctionse.g.Warranty.
Technicalinformationiswrittentosupportthemaintenanceandserviceofthefunctionsorsystemsonacustomers
machine.Whenacustomerhasaconcernonhismachineitisusuallybecauseafunctionorsystemonhismachine
isnotworkingatall,isnotworkingefficiently,orisnotrespondingcorrectlytohiscommands.Whenyourefertothe
technicalinformationinthismanualtoresolvethatcustomersconcern,youwillfindalltheinformationclassifiedusing
thenewICEcoding,accordingtothefunctionsorsystemsonthatmachine.Onceyouhavelocatedthetechnical
informationforthatfunctionorsystemthenyouwillfindallthemechanical,electricalorhydraulicdevices,compo
nents,assembliesandsubassembliesforthatfunctionorsystem.Youwillalsofindallthetypesofinformationthat
havebeenwrittenforthatfunctionorsystem,thetechnicaldata(specifications),thefunctionaldata(howitworks),
thediagnosticdata(faultcodesandtroubleshooting)andtheservicedata(remove,installadjust,etc.).
ByintegratingthisnewICEcodingintotechnicalinformation,youwillbeabletosearchandretrievejusttheright
pieceoftechnicalinformationyouneedtoresolvethatcustomersconcernonhismachine.Thisismadepossibleby
attaching3categoriestoeachpieceoftechnicalinformationduringtheauthoringprocess.
ThefirstcategoryistheLocation,thesecondcategoryistheInformationTypeandthethirdcategoryistheProduct:
•
LOCATIONisthecomponentorfunctiononthemachine,thatthepieceoftechnicalinformationisgoingto
describee.g.Fueltank.
•
INFORMATIONTYPEisthepieceoftechnicalinformationthathasbeenwrittenforaparticularcomponentor
functiononthemachinee.g.CapacitywouldbeatypeofT echnicalDatathatwoulddescribetheamountoffuel
heldbytheFueltank.
•
PRODUCTisthemodelthatthepieceoftechnicalinformationiswrittenfor.
Everypieceoftechnicalinformationwillhavethose3categoriesattachedtoit.Youwillbeabletouseanycombination
ofthosecategoriestofindtherightpieceoftechnicalinformationyouneedtoresolvethatcustomersconcernonhis
machine.
Thatinformationcouldbe:
•
thedescriptionofhowtoremovethecylinderhead
•
atableofspecificationsforahydraulicpump
•
afaultcode
•
atroubleshootingtable
•
aspecialtool
HowtoUsethisManual
ThismanualisdividedintoSections.EachSectionisthendividedintoChapters.Contentspagesareincludedatthe
beginningofthemanual,theninsideeverySectionandinsideeveryChapter.AnalphabeticalIndexisincludedatthe
endofaChapter.PagenumberreferencesareincludedforeverypieceoftechnicalinformationlistedintheChapter
ContentsorChapterIndex.
EachChapterisdividedintofourInformationtypes:
•
(D)T echnicalData(specifications)forallthemechanical,electricalorhydraulicdevices,componentsand,as
semblies.
•
(C)FunctionalData(howitworks)forallthemechanical,electricalorhydraulicdevices,componentsandas
semblies.
•
(G)DiagnosticData(faultcodes,electricalandhydraulictroubleshooting)forallthemechanical,electricalor
hydraulicdevices,componentsandassemblies.
8763028816/6/2007
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