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15.1 Generate history files..................................................................................................................199
15.2 Generate service files..................................................................................................................205
Chapter 16 Troubleshooting........................................................................................................ 213
16.1 Status LED and device status...................................................................................................... 213
16.2 API referral problems..................................................................................................................213
16.3 Batch problems.......................................................................................................................... 214
16.4 Concentration measurement problems......................................................................................215
16.5 Density measurement problems................................................................................................ 216
16.6 Discrete Output problems..........................................................................................................218
16.7 Flow measurement problems..................................................................................................... 219
16.8 Frequency Output problems.......................................................................................................222
16.9 Milliamp output problems..........................................................................................................223
16.10 Status alerts, causes, and recommendations............................................................................226
16.11 Temperature measurement problems......................................................................................247
16.12 Velocity measurement problems..............................................................................................248
16.13 Check batch total against scale reading....................................................................................251
16.14 Perform a core processor resistance test.................................................................................. 251
16.15 Check the cutoffs..................................................................................................................... 253
16.16 Check the direction parameters............................................................................................... 253
16.17 Check the drive gain................................................................................................................. 254
16.18 Check for internal electrical problems...................................................................................... 255
16.19 Check Frequency Output Fault Action ......................................................................................255
16.20 Check Frequency Output Mode ............................................................................................... 255
16.21 Check the scaling of the Frequency Output.............................................................................. 256
16.22 Check grounding......................................................................................................................256
16.23 Check HART burst mode...........................................................................................................256
16.24 Check HART communications.................................................................................................. 256
16.25 Locate a device using the HART 7 Squawk feature.................................................................... 258
16.26 Perform loop tests....................................................................................................................258
16.27 Check Lower Range Value and Upper Range Value ...................................................................262
16.28 Check mA Output Fault Action .................................................................................................262
16.29 Trim mA Output....................................................................................................................... 263
16.30 Check the pickoff voltage......................................................................................................... 264
16.31 Check power supply wiring.......................................................................................................264
16.32 Check for radio frequency interference (RFI).............................................................................265
16.33 Check the sensor coils.............................................................................................................. 265
16.34 Using sensor simulation for troubleshooting............................................................................ 267
16.35 Check sensor-to-transmitter wiring.......................................................................................... 267
16.36 Check for two-phase flow (slug flow)........................................................................................268
Appendix A Using the transmitter display..................................................................................... 269
A.1 Components of the transmitter display........................................................................................ 269
Configuration and Use Manual Contents
MMI-20039472 June 2019
Configuration and Use Manual v