Hayward C500 Owner's manual

C500
Hayward
Brand
Hayward
Model
C500
Category
Above ground pool accessories
Type
Owner's manual

This manual is also suitable for

IS0250 Rev D
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 1
StarClear™
CARTRIDGE FILTER
Owner’s Manual
MODELS: C250, C500
IMPORTANT SAFETY INSTRUCTIONS
Basic safety precautions s
h
ou
ld
a
l
ways
b
e fo
ll
owe
d
, inc
l
u
d
ing t
h
e fo
ll
owing: Fai
l
ure to fo
ll
ow instructions
can cause severe injury and/or death.
This is the safety-alert symbol. When you see this symbol on your equipment or in this manual, look for
one of the following signal words and be alert to the potential for personal injury.
WARNING warns about hazards that could cause serious personal injury, death or major property
damage and if ignored presents a potential hazard.
CAUTION warns about hazards that will or can cause minor or moderate personal injury and/or property
damage and if ignored presents a potential hazard. It can also make consumers aware of actions that are
unpredictable and unsafe.
The NOTICE label indicates special instructions that are important but not related to hazards.
Hayward Pool Products
620 Division Street, Elizabeth, NJ 07207
Phone: (908) 355-7995
www.hayward.com
Contents
Warnings………………………………2
Introduction……….…………..…..…4
Installation……….……………..….…4
Replacement Parts………..….…….6
Warranty………………………………….7
Registration ………………………….…8
WA
R
follow ins
t
WA
R
Suction in
s
severe inju
Hair Entra
Limb Entr
a
cracked, m
Body Suc
t
Eviscerati
sump or s
u
disembow
e
Mechanic
opening of
WAR
o
W
b
e
a
p
o D
o D
o T
h
o N
o R
e
o I
n
g
u
o I
n
WA
R
suction o
u
WA
R
material c
a
WA
R
replaced
a
CAU
T
being use
d
on this pro
positioned
WAR
start up, n
o
follow safe
and clamp
pool and s
p
be in open
back to th
e
open filter
is dischar
g
WAR
of pump a
n
servicing p
circulation
circulation
circulatio
n
air can cau
high volu
m
R
NING
-
Re
a
t
ructions can
c
NING
– Suc
s
uction outlets
ry and/or deat
h
pment
- Hair c
a
a
pment
- A lim
b
issing, or not s
t
ion Entrapm
e
on/ Disembo
w
u
ction outlet co
v
e
lment.
a
l Entrapmen
a suction outl
e
NING
- To R
e
W
hen outlets ar
e
e
installed. Su
c
p
art, as measu
r
ual suction fitt
i
ual suction fitt
i
h
e maximum s
y
ever use Pool
o
e
place damag
e
n
addition two
o
u
idelines, follo
w
n
stallation of a
v
R
NING
– Fail
u
u
tlets can resu
R
NING
– Fail
a
n result in an
R
NING
– Suc
a
t least every t
e
T
ION
– Com
p
d
as means of
d
uct. Closely
s
to prevent chil
NING
– Haz
o
rmal operatio
n
ty and operati
o
due to pressur
e
p
a water circul
a
position. Befo
e
pool. Do not
c
manual air reli
e
ed.
NING
– Sep
n
d/or filter com
ool and spa cir
system if a sys
system unless
n
system at m
o
se component
s
m
e blower when
USE
O
a
d and foll
o
c
ause severe i
n
tion Entrap
m
and/or suctio
n
h
due to the fol
a
n become ent
a
b
inserted into
ecurely attach
e
e
nt
- A negative
w
elment
- A n
e
v
er which is, d
a
t
- There is pot
e
e
t cover resulti
n
e
duce the ris
e
small enough
c
tion outlets in
r
ed from near
p
ngs shall be pl
ngs shall not b
y
stem flow rate
o
r Spa if any su
c
e
d, broken, cra
c
o
r more suction
w
all National,
v
acuum releas
e
u
re to remove
lt in an increa
s
ure to keep su
increase pot
e
tion outlet co
m
e
n years or if
f
p
onents such
access to the
upervise child
r
dren from usin
g
ardous Pres
s
n
, and after pu
m
o
n instructions
e
in the system
a
tion system, a
re starting sys
t
c
hange filter co
e
f valve. Do no
aration Haza
ponents. Strai
culation syste
m
tem compone
n
filter manual a
o
re than 50 PS
I
s
to explode, w
i
air purging th
e
O
NLY HAYW
A
o
w all inst
r
n
jury and/or d
m
ent Hazard.
n
outlet covers
w
lowing entrap
m
a
ngled in sucti
o
an opening of
a
e
d can result in
pressure appli
e
gative pressu
r
a
maged, broke
n
e
ntial for jewelr
y
n
g in mechanic
a
k of Entrapm
to be blocked
the same plan
p
oint to near po
aced in such l
o
e located on s
e
shall not exce
e
c
tion outlet co
m
c
ked, missing,
o
outlets per pu
m
State, and Loc
a
e
or vent syste
m
pressure test
s
e potential f
o
ction outlet c
o
e
ntial for sucti
o
m
ponents hav
e
f
ound to be da
as the filtrati
o
pool by young
r
en at all times
.
g
them as a m
e
s
ure.
Pool an
d
m
p shut off. St
a
could result in
, which could
c
ll system and
p
em pump, all s
ntrol valve pos
t close filter m
a
rd. Failure to
f
ner cover must
m
, filters manu
a
n
t is not assem
b
ir relief valve b
I
. Do not purg
e
i
th risk of seve
r
e
pump, filter,
o
A
RD GENUI
N
r
uctions
in
t
eath.
w
hich are, da
m
m
ent hazards:
o
n outlet cover
.
a
suction outle
t
a mechanical
b
e
d to a large p
o
r
e applied dire
c
n
, cracked, mis
y
, swimsuit, ha
a
l entrapment.
ent Hazards:
by a person, a
m
e (i.e. floor or
w
int.
o
cations and di
s
e
ating areas or
e
d 6 ft/sec in t
h
m
ponent is da
m
o
r not securely
m
p installed in
a
l codes applic
a
m
, which reliev
e
plugs and/or
p
o
r suction entr
a
o
mponents cl
e
o
n entrapmen
t
e
a finite life,
t
maged, broke
n
n system, pu
m
children. To
r
.
Components
s
e
ans of access
t
d
spa water circ
a
nd clear of cir
c
violent separa
t
c
ause property
p
ump controls
m
ystem valves
m
ition while sys
t
a
nual air relief
v
f
ollow safety a
n
be properly se
a
l air relief valv
b
led properly,
d
ody is in locke
d
e
the system
w
r
e injury or dea
t
o
r piping.
N
E REPLAC
t
his owner’s m
m
aged, broken,
.
t
sump or sucti
o
b
ind or swellin
g
o
rtion of the bo
c
tly to the intes
s
sing, or unsec
u
a
ir decorations,
:
minimum of tw
w
all), must be i
stances to avo
i
on the backre
s
h
e suction line.
m
aged, broken,
attached sucti
o
accordance w
i
able.
e
s entrapping
s
p
lugs used in
w
a
pment as de
s
e
ar of debris,
s
t
as described
t
he cover/grat
n, cracked, mi
m
ps and heate
r
educe risk of i
n
such as the filt
t
o the pool.
ulation system
c
ulation syste
m
t
ion of the pum
damage, seve
r
m
ust be in off
p
m
ust be set in a
t
em pump is ru
v
alve until a st
e
n
d operation in
cured to pump
e must be in o
p
d
amaged, or m
i
d
position in fil
w
ith compress
e
t
h to anyone n
e
EMENT PA
R
m
anual and on
cracked, missi
on outlet cove
r
g
of the limb.
o
dy or limbs ca
n
tines through
a
u
red can result
finger, toe or
k
w
o functioning
s
nstalled a mini
i
d “dual block
a
s
t for such seat
i
cracked, miss
i
o
n outlet comp
i
th latest ASM
E
s
uction, is reco
w
interization
o
s
cribed above
.
s
uch as leaves
above.
e should be i
n
ssing, or not
s
r must be pos
n
jury, do not p
e
ration system,
s operate und
e
m
equipment d
u
p housing and
r
e personal inj
u
p
osition and fil
t
position to all
o
nning. Before
s
e
ady stream of
structions cou
l
housing with
s
p
en position.
D
i
ssing. Do not
o
ter upper body
ed air. Purgin
g
e
arby. Use onl
y
R
TS
the equipmen
ng, or unsecur
e
r
that is damag
e
n
result in an e
n
a
n unprotected
in evisceratio
n
k
nuckle to be c
a
s
uction outlets
mum of three
f
a
ge” by a user.
i
ng areas.
i
ng, or not sec
u
onents immed
i
E
, APSP Standa
r
mmended.
o
f the pool/sp
.
, dirt, hair, pa
p
n
spected freq
u
s
ecurely attac
h
itioned so as
t
e
rmit children t
o
pumps, and h
e
e
r hazardous p
r
u
ring pump sta
cover, and/or
f
u
ry, or death. B
t
er manual air r
o
w system wat
e
s
tarting syste
m
water (not air
o
l
d result in viol
e
s
trainer cover l
o
D
o not operate
p
o
perate pool a
n
. Never opera
t
g
the system wi
y
a low pressur
2
t. Failure to
e
d can cause
e
d, broken,
n
trapment.
suction outlet
n
/
a
ught in an
per pump mus
t
f
eet (3’) [1 met
e
u
rely attached.
i
ately.
r
ds and CPSC
a from the
p
er and other
u
ently and
h
ed.
t
o prevent the
i
o
use or climb
e
aters must be
r
essure during
rt up. Failure t
o
f
ilter housing
efore servicing
elief valve mu
s
e
r to return
m
pump, fully
o
r air and wate
r
e
nt separation
o
ck ring. Befor
e
p
ool and spa
n
d spa
t
e or test the
th compresse
d
e (below 5 PSI)
t
e
r]
r
o
t
r
)
e
,
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 3
WARNING – Risk of Electric Shock. All electrical wiring MUST be in conformance with applicable local codes,
regulations, and the National Electric Code (NEC). Hazardous voltage can shock, burn, and cause death or serious property
damage. To reduce the risk of electric shock, do NOT use an extension cord to connect unit to electric supply. Provide a properly
located electrical receptacle. Before working on any electrical equipment, turn off power supply to the equipment. To reduce
the risk of electric shock replace damaged wiring immediately. Locate conduit to prevent abuse from lawn mowers, hedge
trimmers and other equipment. Do NOT ground to a gas supply line.
WARNING – Risk of Electric Shock Failure to ground all electrical equipment can cause serious or fatal electrical shock
hazard. Electrical ground all electrical equipment before connecting to electrical power supply.
WARNING – Risk of Electric Shock Failure to bond all electrical equipment to pool structure will increase risk for
electrocution and could result in injury or death. To reduce the risk of electric shock, see installation instructions and consult a
professional electrician on how to bond all electrical equipment. Also, contact a licensed electrician for information on local
electrical codes for bonding requirements.
Notes to electrician: Use a solid copper conductor, size 8 or larger. Run a continuous wire from external bonding lug to
reinforcing rod or mesh. Connect a No. 8 AWG (8.4 mm2) [No. 6 AWG (13.3 mm2) for Canada] solid copper bonding wire to the
pressure wire connector provided on the electrical equipment and to all metal parts of swimming pool, spa, or hot tub, and metal
piping (except gas piping), and conduit within 5 ft. (1.5 m) of inside walls of swimming pool, spa, or hot tub.
IMPORTANT - Reference NEC codes for all wiring standards including, but not limited to, grounding, bonding and other general
wiring procedures.
WARNING – Risk of Electric Shock . The electrical equipment must be connected only to a supply circuit that is
protected by a ground-fault circuit-interrupter (GFCI). Such a GFCI should be provided by the installer and should be tested on a
routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push reset button. Power should be
restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the electrical equipment
without the test button being pushed, a ground current is flowing, indicating the possibility of an electrical shock. Do not use this
electrical equipment. Disconnect the electrical equipment and have the problem corrected by a qualified service representative
before using.
CAUTION – HAYWARD® pumps are intended for use with permanently-installed pools and may be used with hot tubs and
spas if so marked. Do not use with storable pools. A permanently-installed pool is constructed in or on the ground or in a
building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being
readily disassembled for storage and reassembled to its original integrity.
WARNING – Risk of Hyperthermia. To avoid hyperthermia the following “Safety Rules for Hot Tubs” are recommended by
the U.S. Consumer Product Safety Commission.
1. Spa or hot tub water temperatures should never exceed 104°F [40°C]. A temperature of 100°F [38°C] is
considered safe for a healthy adult. Special caution is suggested for young children. Prolonged immersion in
hot water can induce hyperthermia.
2. Drinking of alcoholic beverages before or during spa or hot tub use can cause drowsiness, which
could lead to unconsciousness and subsequently result in drowning.
3. Pregnant women beware! Soaking in water above 100°F [38°C] can cause fetal damage during the
first three months of pregnancy (resulting in the birth of a brain-damaged or deformed child). Pregnant women
should adhere to the 100°F [38°C] maximum rule.
4. Before entering the spa or hot tub, users should check the water temperature with an accurate ther-
mometer; spa or hot tub thermostats may err in regulating water temperatures by as much as 4°F (2.2°C).
5. Persons taking medications, which induce drowsiness, such as tranquilizers, antihistamines or anti-
coagulants, should not use spas or hot tubs.
6. If the pool/spa is used for therapy, it should be done with the advice of a physician. Always stir pool/ spa
water before entering the pool/spa to mix in any hot surface layer of water that might exceed healthful
temperature limits and cause injury. Do not tamper with controls, because scalding can result if safety controls
are not in proper working order.
7. Persons with a medical history of heart disease, circulatory problems, diabetes or blood pressure
problems should obtain a physicians advice before using spas or hot tubs.
8. Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above
normal body temperature of 98.6°F [37°C]. The symptoms of Hyperthermia include: drowsiness, lethargy,
dizziness, fainting, and an increase in the internal temperature of the body.
The effects of Hyperthermia include:
1. Unawareness of impending danger.
2. Failure to perceive heat.
3. Failure to recognize the need to leave the spa.
4. Physical inability to exit the spa.
5. Fetal damage in pregnant women.
6. Unconsciousness resulting in danger of drowning.
SAVE THESE INSTRUCTIONS
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 4
GENERAL INFORMATION
The Hayward StarClear filter is a high performance swimming pool filter with a residential filtration rating of 1,500 gallons
(5.6 kl) per hour (Model C250), or 3,000 gallons (11.3 kl) per hour (Model C500). Manufactured from durable, corrosion-proof
materials, they are designed for continuous or intermittent operation, for installation above or below the pool water line, for
fresh or saltwater swimming pools or spas. StarClear filters utilize a reusable single element, reinforced polyester filter
cartridge to provide a high degree of water clarity with absolute minimum care. Their unique design is such that no tools are
needed to remove or replace the cartridge in the filter assembly. Simply spin off the locking knob, lift off the filter cover and
remove the cartridge. It's that easy.
PUMP SELECTION AND LOCATION
To power your StarClear filter, select a continuous duty pump designed for swimming pool or spa service.
It is important to first determine where your pump and filter will be located. If above the water line, a self-priming pump must
be used. Self-priming pumps such as Hayward's Super Pump®, Super II™, or TriStar™ have the ability to lift water
from a lower level and prime automatically.
Select a pump appropriate for your application. Take into consideration, operation of hydrotherapy fittings, automatic
cleaners, required turnover rates and losses in the system. A dealer can help you select the proper size pump for your system.
FILTER LOCATION
1. Since plumbing fittings offer a resistance to water flow, position the filter as close to the swimming pool as local codes
allow. Keep the number of fittings to a minimum. Select a well-drained area, one that will not flood when it rains.
2. Set the filter on a solid level surface. Allow a minimum top clearance for cartridge removal of 11" (280mm) for the C250 and
allow 31" (787mm) for the C500. Be sure filter, pump, drain & pressure gauge are accessible for convenient operation.
3. Position the filter so the tank can drain by gravity.
4. If practical, place pump and filter in the shade to shield it from continuous, direct heat from the sun.
PLUMBING
1. Use 1-1/2" piping or hoses joined with insert fittings and stainless steel clamps. When making permanent connections, be
sure to provide unions for easy servicing.
2. Refer to the diagrams on previous page for basic suggested valve installation. Ball valves are recommended where
needed. While systems vary, the main consideration is to provide the desired control of water flow from the pool to the
pump and filter, and back to the pool. When the filter is located below water level, provide valves to prevent back flow of
water to the filter during cleaning and routine servicing.
3. All plumbing on the StarClear filter is 1-1/2" female NPT. When making threaded connections to the filter use plastic
adapters. Apply three turns of TFE tape (or use special plastic pipe sealant) to male threads.
Screw the fitting into the thread hand tight; then using a wrench, tighten one more full turn. Additional tightening is
unnecessary and could result in broken or damaged fittings.
4. Connect the pool suction plumbing between the skimmer, pool outlet, etc. and the pump.
5. Install the pool return plumbing.
6. If the pressure gauge is not installed, apply three wraps of TFE tape to the gauge threads, and
carefully
screw the gauge
into the threaded hole in the filter head.
7. A filter drain plug is furnished with each filter and is all that is needed for complete filter draining. A manual air relief valve
is furnished to aid in bleeding off unwanted air when starting the filter. The auto air relief provides air removal during
operation.
8. All electrical connections should be made in accordance with local codes.
9. Check for joint leaks before operating
10. Refer to pump instruction booklet for pump information.
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 5
STARTING THE FILTER
Be sure filter drain plug is closed. Open manual air relief valve a few turns and open the suction and return valves (when
used).
WARNING COMPONENT SEPARATION HAZARD: Failure to could cause severe personal injury
and/or property damage. OPEN all suction and discharge valves before starting the system.
Be sure locking knob is secure (hand tighten-only slight pressure is required).
Stand clear of the filter and prime and start the pump, following the manufacturer's instructions. Air trapped in the system
will automatically vent to the pool and out air relief valve. Close air relief valve as soon as air is vented.
FILTERING
Filtration starts as soon as flow is steady through the filter. As the filter cartridge removes dirt from the pool water, the
accumulated dirt causes a resistance to flow. As a result, the gauge pressure will rise and the flow will decrease. When the
pressure rises 7-10 psi (.49-.70 Bar) above the starting pressure, or when flow decreases below desired rate, clean or replace
the filter cartridge.
CLEAN / REPLACE CARTRIDGE
REMOVING CARTRIDGE ELEMENT
1. Shut off the pump.
2. If filter is located below water level, close valves or block off suction & discharge lines to prevent backflow of water from
the pool.
3. Remove drain plug and allow water to drain from filter. Close drain plug. (To assist draining process; open air vent a few
turns.)
4. Unscrew and remove locking knob (counterclockwise direction) and carefully lift off top cover to gain access to filter
cartridge.
5. Lift out cartridge and clean. Or, replace with clean, spare cartridge. (See Cleaning Cartridge.)
REINSTALLING CARTRIDGE ELEMENT
1. Clean any collected debris from the bottom of filter body.
2. Carefully replace cartridge element over tie rod and into filter body ensuring that the cartridge sits evenly on the collector
hub in bottom of filter body.
3. Place cover on filter body (being sure filter head 0-ring is in place and clean). Fit tie rod end through center hole.
4. Tighten locking knob in clockwise direction. (Hand tight only.)
5. Proceed as in STARTING THE FILTER.
CLEANING CARTRIDGE
The cartridge filter element can be cleaned by pressure washing inside and out with a garden hose. (The cartridge is easier
to clean when dry.) After hosing the cartridge, for best results, allow cartridge to dry and carefully brush pleated surface
areas to remove fine particles. Do not pressure wash, as it can damage the filter element.
Algae, suntan oil and body oils can form a coating on the cartridge pleats which may not be thoroughly removed by hosing. To
remove such materials, soak the cartridge in a solution of filter element cleaner (various brands available at pool dealer).
Follow manufacturer's directions for use and allow an hour for soaking. Hose thoroughly before reinstalling in filter.
A spare cartridge filter element is an excellent investment. It provides convenience and ensures that your filter will always
be ready to operate at peak efficiency.
WINTERIZING (Filter)
In areas where sub-freezing temperatures can be expected, the filter should be drained and/or removed from its, operating
location and stored indoors. Remove and clean cartridge. Reinstall cartridge in filter tank. Tighten locking knob only a few
turns when storing.
SERVICE AND REPAIRS
Consult your local authorized Hayward dealer or service center. No returns may be made directly to the factory without the
expressed written authorization of Hayward Pool Products.
Re
f
N
o
1
2
3
4
5
6
a
6
b
6c
7a
7b
7c
8
a
8
b
8c
9
10
M
C
2
C
5
R
E
f
o
PART N
O
CX250
CX250
Z
ECX132
2
CX250
CX250
a
CX250Z
b
CX500Z
c
CX750Z
2
CX250
R
CX250RE
CX500
R
CX500RE
CX750
R
CX750RE
B
a
CX250
A
b
CX500
A
c
CX750
A
ECX270
CX250Z
1
M
ODEL
2
50
5
00
E
MED
Y
REPLAC
O
.
G
Lock
i
Z
7 O-Ri
n
2
A Air R
e
C Filte
r
F
Filte
r
2S Tie R
2S Tie R
2
S Tie R
R
E Cart
r
B
VS Valu
R
E Cart
r
BVS Valu
R
E Cart
r
B
VS Valu
A
A1 Filte
r
A
A1 Filte
r
A1 Filte
r
91 Pres
s
1
4A 1/2"
EFFEC
T
FILTRATIO
N
FT²
25
50
USE
O
EMENT PA
R
DESCRIPT
I
i
ng Knob
n
g
e
lief Valve
w
r
Head (Dom
e
r
Seal Gaske
t
od C250
od C500
od C750
idge Elemen
e Element (
C
r
idge Eleme
n
e Element (
C
r
idge Eleme
n
e Element (
C
r
Body w/Tie
r
Body w/Tie
r
Body w/Tie
s
ure Gauge
Drain Plug
w
T
IVE
N
AREA
M²
2.3
4.7
MAXIMU
M
LOW W
A
1. Check
s
pump s
for deb
r
2. Check
f
in inta
k
discha
r
3. Check
f
intake l
by bub
b
pool).
4. Clean
F
(see Pa
g
O
NLY HAYW
A
R
TS
I
ON
w
/ O-ring
e
)
t
t (C250)
C
250)
n
t (C500)
C
500)
n
t (C7510)
C
750)
Rod (C250)
Rod (C500)
Rod (C750)
w
ith O-Ring
DESIGN F
L
RESID
E
GPM
25
50
M
WORKING
PROB
L
A
TER FLOW
s
kimmer and
trainer baske
r
is.
f
or restriction
s
k
e and
r
ge lines.
f
or air leak in
ine (indicate
d
b
les returnin
g
F
ilter Cartridg
e
g
e 5)
A
RD GENUI
N
NO.
REQ’D.
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
L
OW RATE
E
NTIAL
LPM
95
190
PRESSURE I
S
L
EM SOLVI
N
SHOR
ts
s
d
g
to
e
s
1. Che
c
and
2. Be s
u
lev
e
ran
g
req
u
N
E REPLAC
SI
IN
18
18
S
50 PSI (3.4
N
G
R
T FILTER CY
C
c
k for algae in
treat as requ
ure chlorine
a
e
ls are in pro
p
g
e (adjust as
u
ired).
EMENT PA
R
REQUIRED
DE
CM
46
46
5 BAR)
C
LES P
O
pool
ired.
a
nd pH
p
er
1.
2.
3.
R
TS
CLEARANCE
AB
O
IN
18
28
O
OL WATER
CLEAR
U
Check chlori
n
total alkalini
t
and adjust a
s
Be sure flow
through filter
sufficient.
Operate filte
r
longer perio
d
6
O
VE
CM
46
71
WON’T
U
P
n
e, pH and
t
y levels
s
required.
rate
is
r
for
d
s.
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS 7
HAYWARD® Pool Products Limited Warranty
To original purchasers of this equipment, Hayward Pool Products, Inc. warrants its products to be free from defects in materials and workmanship for a
period of ONE (1) year from the date of purchase, when used in single family residential applications.
The limited warranty excludes damage from freezing, negligence, improper installation, improper use or care or any Acts of God. Parts that fail or
become defective during the warranty period shall be repaired or replaced, at our option, within 90 days of the receipt of defective product, barring
unforeseen delays, without charge.
Proof of purchase is required for warranty service. In the event proof of purchase is not available, the manufacturing date of the product will be the
sole determination of the purchase date.
To obtain warranty service, please contact the place of purchase or the nearest Hayward Authorized Service Center. For assistance on your nearest
Hayward Authorized Service Center please visit us at www.hayward.com.
Hayward shall not be responsible for cartage, removal, repair or installation labor or any other such costs incurred in obtaining warranty replacements
or repair.
The Hayward Pool products warranty does not apply to components manufactured by others. For such products, the warranty established by the
respective manufacturer will apply.
The express limited warranty above constitutes the entire warranty of Hayward Pool Products with respect to its’ pool products and is in lieu of all other
warranties expressed or implied, including warranties of merchantability or fitness for a particular purpose. In no event shall Hayward Pool products be
responsible for any consequential, special or incidental damages of any nature.
Some states do not allow a limitation on how long an implied warranty lasts, or the exclusion of incidental or consequential damages, so the above
limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Hayward Pool Products
620 Division Street
*Supersedes all previous publications. Elizabeth, NJ 07207
SUGGESTED POOL CHEMISTRY LEVELS
pH 7.2 to 7.8
TOTAL ALKALINIT
Y
80 to 120 ppm
CALCIUM HARDNESS 200 to 400 ppm
COMBINED CHLORINE .2 ppm Maximum
CHLORINE
(STABILIZED) 1.0 to 3.0 ppm
CHLORINE STABILIZER
(Cyanuric Acid) 60 to 80 ppm
HEAD LOSS CURVE
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
0 10203040506
0
Head Loss (Feet of Water)
2.31 Feet of Water = 1 PSI
Flow (gpm)
C250
C500
---
-
S
t
Ple
a
Firs
t
Str
e
Cit
y
Pho
E-M
Ser
i
Mo
d
Poo
If y
o
nec
e
Inst
e
seri
a
Ple
Mai
Att
n
Or
R
DATE O
F
▲
Hayward is a re
g
© 2015 Haywa
r
d
DETACH
-
---------------
-
t
arClear
™
a
se Print Clea
r
t
Name____
_
e
et Address_
_
y
__________
_
ne Number_
_
ail Address_
_
i
al Number
d
el Number_
_
l Capacity__
_
o
ur product co
n
e
ssary to com
p
e
ad, complete
a
l number tha
t
ase include me
o
l to: Haywar
d
n
: Warranty D
e
R
EGISTER YOU
F
INSTALLA
T
Retain this W
a
g
istered trademark a
n
d
Industries, Inc.
HERE: Fill out
b
-
---------------
-
™
CARTRI
r
ly:
_
__________
_
_
_________
_
_
__________
_
_
_________
_
_
_________
_
___________
_
_
__________
_
n
tains compo
n
p
lete warranty
warranty regi
s
t
is located on
o
n all e-mail com
m
d
Pool Produc
t
e
pt
R WARRANTY
USE
O
T
ION __
_
a
rranty Certific
n
d StarClear is a tra
d
b
ottom portion c
-
---------------
-
DGE FIL
T
R
_
____ Last N
a
_
__________
_
_
_______ St
a
_
_________ P
_
__________
_
_
__________
_
_
(U.S. Gallon
s
n
ents that hav
e
registration f
o
s
tration only f
o
the outside o
f
m
unications reg
a
t
s, 620 Divisi
o
ON-LINE AT
W
O
NLY HAYW
A
PRODUC
T
(Retain
_
________
_
ate (upper po
r
d
emark of Hayward I
n
ompletely and
m
-
---------------
T
ER
R
e
g
ister onli
n
a
me_______
_
_
__________
_
a
te________
_
urchase Dat
e
_
__________
_
_
__________
_
s
)
e
individual s
e
o
r those indivi
d
o
r the overall
p
f
the product
p
a
rding Hayward®
o
n Street, Eliz
a
W
WW.HAYWA
R
A
RD GENUI
N
T
REGISTR
A
For Your Recor
d
_
________
r
tion) in a saf
e
n
dustries, Inc.
m
ail within 10 d
a
----------------
n
e at www.h
a
_
__________
_
_
_________
_
_
__ Zip_____
_
e
__________
_
_
_________
_
_
__________
_
e
rial numbers,
d
ual compone
p
roduct, usin
g
p
ackaging.
Equipment or pr
o
a
beth, NJ 07
2
R
D.COM
N
E REPLAC
A
TION
d
s)
e
and conveni
e
a
ys of purchase
/
---------------
-
W
a
ay
ward.com
Y
ea
r
<
1
Pur
c
B
u
Co
m
Add
City
_
Pho
Typ
e
C
o
O
N
Inst
a
I
n
_______
_
______
_
______
_
______
_
______
_
______
it is not
nts.
g
the
o
motions.
2
07
EMENT PA
R
e
nt location fo
/
installation or
r
-
---------------
-
a
rranty
C
r
s Pool has been
1
year 1-3
c
hased from____
_
u
ilder Retailer
m
pany Name____
_
ress__________
_
_
_____________
_
ne___________
_
e
of Pool:
o
ncrete/Gunite
ther__________
_
ew Installation
a
llation for:
n
Ground A
b
R
TS
r your records
.
r
egister online.
-
---------------
-
C
ard Reg
in service
4-5 6-10
_
_____________
_
Pool Service
_
_____________
_
_
_____________
_
_
_____ State___
_
_
_____________
_
Vinyl Fi
b
_
_____________
_
Re
p
b
ove Ground
8
.
-
--------------
istratio
n
11-15 >15
_
__________
Internet/Catalo
g
_
_____________
_
_
_____________
_
_
_ Zip_________
_
_
_____________
_
b
erglass
_
____
p
lacement
Spa
n
g
_
_
_
_
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Hayward C500 Owner's manual

C500
Hayward
Brand
Hayward
Model
C500
Category
Above ground pool accessories
Type
Owner's manual
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