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Region Area Contact Center
Web Site
North America
Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca
Mexico 01-800-SAMSUNG (726-7864) www.samsung.com/mx
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us
Latin America
Argentine 0800-333-3733 www.samsung.com/ar
Brazil 0800-124-421, 4004-0000 www.samsung.com/br
Chile 800-SAMSUNG (726-7864) www.samsung.com/cl
Nicaragua 00-1800-5077267 www.samsung.com/latin
Honduras 800-7919267 www.samsung.com/latin
Costa Rica 0-800-507-7267 www.samsung.com/latin
Ecuador 1-800-10-7267 www.samsung.com/latin
El Salvador 800-6225 www.samsung.com/latin
Guatemala 1-800-299-0013 www.samsung.com/latin
Jamaica 1-800-234-7267 www.samsung.com/latin
Panama 800-7267 www.samsung.com/latin
Puerto Rico 1-800-682-3180 www.samsung.com/latin
Rep. Dominica 1-800-751-2676 www.samsung.com/latin
Trinidad & Tobago 1-800-SAMSUNG (726-7864) www.samsung.com/latin
Venezuela 0-800-100-5303 www.samsung.com/latin
Colombia 01-8000112112 www.samsung.com.co
Europe
Belgium 02 201 2418
www.samsung.com/be (Dutch)
www.samsung.com/be_fr (French)
Czech Republic 800-SAMSUNG (800-726786) www.samsung.com/cz
Denmark 8-SAMSUNG (7267864) www.samsung.com/dk
Finland 30-6227 515 www.samsung.com/fi
France 01 4863 0000 www.samsung.com/fr
Germany 01805-SAMSUNG (726-7864 å 0,14/Min) www.samsung.de
Hungary 06-80-SAMSUNG (726-7864) www.samsung.com/hu
Italia 800-SAMSUNG (726-7864) www.samsung.com/it
Luxemburg 02 261 03 710 www.samsung.com/lu
Netherlands 0900-SAMSUNG (0900-7267864) (å 0,10/Min) www.samsung.com/nl
Norway 3-SAMSUNG (7267864) www.samsung.com/no
Poland 0 801 1SAMSUNG (172678), 022-607-93-33 www.samsung.com/pl
Portugal 80820-SAMSUNG (726-7864) www.samsung.com/pt
Slovakia 0800-SAMSUNG (726-7864) www.samsung.com/sk
Spain 902-1-SAMSUNG (902 172 678) www.samsung.com/es
Sweden 0771 726 7864 (SAMSUNG) www.samsung.com/se
U.K 0845 SAMSUNG (7267864) www.samsung.com/uk
Eire 0818 717 100 www.samsung.com/ie
Austria 0810-SAMSUNG (7267864, å 0.07/min) www.samsung.com/at
Switzerland 0848-SAMSUNG (7267864, CHF 0.08/min)
www.samsung.com/ch
www.samsung.com/ch_fr/ (French)
CIS
Russia 8-800-555-55-55 www.samsung.ru
Kazakhstan 8-10-800-500-55-500 www.samsung.com/kz_ru
Uzbekistan 8-10-800-500-55-500 www.samsung.com/kz_ru
Kyrgyzstan 00-800-500-55-500
Tadjikistan 8-10-800-500-55-500
Ukraine 8-800-502-0000
www.samsung.ua
www.samsung.com/ua_ru
Belarus 810-800-500-55-500
Moldova 00-800-500-55-500
Lithuania 8-800-77777 www.samsung.com/lt
Latvia 8000-7267 www.samsung.com/lv
Estonia 800-7267 www.samsung.com/ee
Asia Pacific
Australia 1300 362 603 www.samsung.com/au
New Zealand 0800 SAMSUNG (0800 726 786) www.samsung.com/nz
China 400-810-5858, 010-6475 1880 www.samsung.com/cn
Hong Kong 3698-4698
www.samsung.com/hk
www.samsung.com/hk_en/
India 3030 8282, 1800 110011, 1800 3000 8282 www.samsung.com/in
Indonesia 0800-112-8888 www.samsung.com/id
Japan 0120-327-527 www.samsung.com/jp
Malaysia 1800-88-9999 www.samsung.com/my
Philippines
1-800-10-SAMSUNG (726-7864), 1-800-3-SAMSUNG (726-7864),
1-800-8-SAMSUNG (726-7864), 02-5805777
www.samsung.com/ph
Singapore 1800-SAMSUNG (726-7864) www.samsung.com/sg
Thailand 1800-29-3232, 02-689-3232 www.samsung.com/th
Taiwan 0800-329-999 www.samsung.com/tw
Vietnam 1 800 588 889 www.samsung.com/vn
Middle East &
Africa
Turkey 444 77 11 www.samsung.com/tr
South Africa 0860-SAMSUNG (726-7864 ) www.samsung.com/za
U.A.E 800-SAMSUNG (726-7864), 8000-4726 www.samsung.com/ae
UNITED KINGDOM EIRE
This Samsung product is warranted for the period of
twelve (12) months from the original date of
purchase, against defective materials and
workmanship. In the event that warranty service is
required, you should return the product to the retailer
from whom it was purchased.
However, Samsung Authorised Dealers and
Authorised Service Centres in other EC Countries will
comply with the warranty on the terms issued to
purchasers in the country concerned.
In case of difficulty, details of our Authorised Service
Centres are available from:
Samsung Electronics U.K. Ltd.
Customer Care Centre PO Box 17243 Edinburgh,
EH11 4YB United Kingdom
United Kingdom
Tel : 0845 SAMSUNG (7267864)
Fax : 0845 650 8080
Web : www.samsung.com
EIRE
Tel : 0818 717 100
Fax : +44 (0)131 202 0630
Web : www.samsung.com
WARRANTY CONDITIONS
1. The warranty is only valid if, when warranty service
is required, the warranty card is fully and properly
completed and is presented with the original invoice
or sales slip or confirmation, and the serial number
on the product has not been defaced.
2. Samsung’s obligations are limited to the repair or,
at its discretion, replacement of the product or the
defective part.
3. Warranty repairs must be carried out by Authorised
Samsung Dealers or Authorised Service Centres.
No re-imbursement will be made for repairs carried
out by non Samsung Dealers and, any such repair
work and damage to the products caused by such
repair work will not be covered by this warranty.
4. This product is not considered to be defective
in materials nor workmanship by reason that it
requires adaptation in order to conform to national
or local technical or safety standards in force in
any Country other than the one for which the
product was originally designed and manufactured.
This warranty will not cover, and no re-imburse-
ment will be made for such adaptation nor any
damage which may result.
5. This warranty covers none of the following:
a) Periodic check ups, maintenance and repair or
replacement of parts due to normal wear and
tear.
b) Cost relating to transport, removal or installation
of the product.
c) Misuse, including the faiure to use this product
for its normal purposes or incorrect installation.
d) Damage caused by Lightning, Water, Fire, Acts
of God, War, Public Disturbances, incorrect
mains voltage, improper ventilation or any other
cause beyond the control of Samsung.
6. This warranty is valid for any person who legally
acquired possession of the product during the
warranty period.
7. The consumers statutory rights in any applicable
national legislation whether against the retailer
arising from the purchase contract or otherwise
are not affected by this warranty. Unless there is
national legislation to the contrary, the rights under
this warranty are the consumers sole rights and
Samsung, its subsidiaries and distributors shall not
be liable for indirect or consequential loss or any
damage to records, compact discs, videos or audio
taper or any other related equipment or material.
SAMSUNG ELECTRONICS (U.K.) LTD.
AK68-01871A(01)