Bernafon HEARTOO 120 I Instructions For Use Manual

Instructions for Use

IN-THE-EAR HEARING AIDS

HEARTOO 140 I

HEARTOO 120 I

Table of Contents

Model overview 

Introduction to this booklet 

Your hearing aid – What it is 

Step-by-step instructions for using your

hearing aid 

Caring for your hearing aid 

Common problems and solutions 

Accessories 

General warnings 

Warning to hearing care professionals 

Children with hearing loss 

International warranty 

Mobile phone 

Technical information 

USA and Canada 

Information and explanation of symbols 

Conditions of use 

Technical data 

4

This booklet is valid for the following hearing aid

families

■ HearToo  I with wireless functionality

■ HearToo  I with wireless functionality

Model overview

5

This booklet shows you how to use and maintain

your new hearing aid Please read the booklet

carefully including the warning sections

This will help you to get the most out of your

new hearing aid

Your hearing care professional has adjusted the

hearing aid to meet your needs If you have

further questions please contact your hearing

care professional

Intended use

The hearing aids are intended to amplify and

transmit sound to the ear and thereby

compensate for impaired hearing The hearing

aids are intended to be used by children

(  months) and adults

IMPORTANT NOTICE

The hearing aid ampliﬁcation is uniquely

adjusted and optimized to your personal

hearing capabilities during the ﬁtting

performed by your hearing care professional

Introduction to this booklet

6

Your hearing aid – What it is

AR_ILLU_ITCPD_BW

7

Vent

Battery drawer Push button

Canal

Microphone

opening

Microphone

opening

Sound outlet with

wax protection

7

Step-by-step instructions for using

your hearing aid

Inserting the battery

· Your hearing aid uses a size  battery

· Gently swing the battery drawer fully open

but do not force it (A)

· Remove the sticker from the new battery (B)

· Place the battery into the empty compartment

· The  sign on the battery should face up (C)

✼

For maximum power allow the battery to be

aired for  seconds before placing it into the

empty compartment

A B C

IMPORTANT NOTICE

Do not use the battery door as a handle to

insert or remove your hearing aid It is not

designed for this purpose

8

Turning the hearing aid ON

The battery drawer is used to switch the hearing

aid on To preserve the battery make sure your

hearing aid is switched o when you are not

wearing it

✼

Never use excessive force to open or close the

battery drawer

Turn ON

Close the battery drawer

with the battery in place

9

Identify left and right hearing aid

It is important to distinguish between the left

and the right hearing aid as they might be

programmed dierently

You can ﬁnd leftright color indicators on your

hearing aid

· A RED shell text or indicator (dot) marks the

RIGHT hearing aid

· A BLUE shell text or indicator (dot) marks the

LEFT hearing aid

10

Put on the hearing aid

· When inserting the right hearing aid hold it

with the right hand When inserting the left

hearing aid hold it with the left hand

· Hold your hearing aid between your thumb and

index ﬁnger with the microphone on top If

your hearing aid has a pull-out string this must

be on the bottom (A)

· Place the canal part of your hearing aid in your

ear canal (B)

· Gently pull your earlobe down with the other

hand while pushing the hearing aid in until it

feels secure and comfortable

A B

✼

It takes patience and practice to insert your

hearing aid correctly If you have diculty

please contact your hearing care professional

for further instructions

11

Changing the volume

The push button allows you to adjust the volume

You will hear a click when you turn the volume

up or down

The hearing aid will click to conﬁrm that the

volume has been changed and then will beep

when you reach the programmed maximum or

minimum You may hear a beep when you return

to the preset loudness level in your hearing aid

✼

Your hearing aid automatically returns to a

preset loudness level when it starts or when

the battery is low If you ﬁnd that the volume is

not adequate your hearing care professional

may need to adjust your hearing aid settings

Two HearToo I hearing aids

Left hearing aid Right hearing aid

Short press

(less than  sec)

volume down volume up

One HearToo I hearing aid

Short press

(less than  sec)

volume down

Long press

(about – sec)

volume up

12

IMPORTANT NOTICE

Do not use the mute function as an o switch

as the hearing aid still draws current from the

battery in this mode

Muting your hearing aid

Use the mute function if you need to silence the

hearing aid while wearing it

A long press (about  seconds) on the push

button will cause your hearing aid to mute

To un-mute the hearing aid give a push to the

push button

✼

If you wear one hearing aid (monaural ﬁtting)

it is not possible to mute it

13

Removing your hearing aid

· Use your thumb to push up against the bottom

(back part) of your ear to loosen the hearing

aid

· Grasp the hearing aid at its edge between your

thumb and foreﬁnger Gently remove it from

your ear

· If your hearing aid has a removal (pull-out)

string pull it gently

Turning the hearing aid OFF

Place your ﬁngernail underneath the front edge

of the battery drawer and lift to open

The hearing aid is now OFF

Open (OFF)

14

Changing the battery

When the battery is running out the hearing aid

will beep at regular intervals You should be

prepared to replace the battery The time until

the hearing aid stops working depends on the

battery type and manufacturer Mercury-free

batteries generally cause earlier warning beeps

Replace ProWax filter

· Remove the tool from the shell The tool has

two pins one empty for removal and one with

the new ProWax ﬁlter (A)

· Push the empty pin into the ProWax ﬁlter in the

hearing aid’s speaker and pull it out (B)

· Insert the new ProWax ﬁlter using the other pin

Remove the tool and throw it out (C)

New ﬁlter

A B C

IMPORTANT NOTICE

Always use the same type of wax ﬁlter as was

originally supplied with the hearing aid If you

are in any doubt about the use or replacement

of wax ﬁlters contact your hearing care

professional

15

Healthy ears produce a waxy substance that can

clog your hearing aid Please follow these

cleaning instructions to prevent wax build-up

and ensure optimal performance of your hearing

aid

For further information on the care of your

hearing aid please contact your hearing care

professional

General care instructions

Treat your hearing aid like any other delicate

electronic device (check the safety guidelines on

page ) and make sure that the hearing aid

does not come in contact with moisture or water

Always clean and dry your hands thoroughly

before handling the hearing aid

Caring for your hearing aid

16

Should your hearing aid come in contact with

water and stop working please follow these

guidelines

· gently wipe o any water on the outside of the

hearing aid

· open the battery door and remove the battery

· gently wipe o any water in the battery dawer

· let the hearing aid dry with the battery drawer

open for approximately  minutes

· insert a new fresh battery and close the battery

drawer Your hearing aid should work normally

again

IMPORTANT NOTICE

Do not wear your hearing aid while showering

or participating in water activities Do not

immerse your hearing aid in water or other

liquids

17

Daily care instructions

· Check your hearing aid for ear wax and wipe it

clean with a cloth or tissue

· If necessary use the cleaning tool to remove

wax from the canal and vent openings on your

hearing aid

· Open the battery drawer fully to allow air to

circulate during the night

IMPORTANT NOTICE

Use a soft dry cloth to clean the hearing aid It

must never be washed or immersed in water or

other liquids

18

Specific care instructions

Clean your hearing aid (including parts) on a

regular basis as recommended by your

hearing care professional Microorganisms from

an unclean hearing aid may cause skin irritations

Cleaning the sound outlet

The sound outlet is an integral part of your

hearing aid and should be kept clean and free

from ear wax at all times

Your hearing aid is built with a wax protection

system (ProWax) Please ask your hearing care

professional for the instructions on how to

exchange the wax protection ﬁlter on your

hearing aid

19

Hearing aid whistles or squeals

Check that the hearing aid is inserted correctly If

this is the case and the hearing aid still whistles

or squeals please contact your hearing care

professional

No volume, level too soft or humming noise

Check if the volume level is too soft and adjust

by increasing the volume level with the control

on your hearing aid If you have no volume at all

check whether the hearing aid is in mute

position If the problem still occurs check that

the battery door is closed completely Also check

if the battery is inserted correctly If the problem

still remains change the battery If the problem

still persists contact your hearing care

professional

Common problems and solutions

20

Whirring noise, fading, weak or motor-boating sounds

Open and close the battery drawer several times

or clean the battery contacts carefully with a dry

cotton swab If the problem still occurs change

the battery If the problem still remains contact

your hearing care professional

Hearing aid switches from ON to OFF periodically

Your battery is running down Please change the

battery

Hearing aid beeps without any action from you

Your battery is running down Please change the

battery

Bernafon HEARTOO 120 I Instructions For Use Manual

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Bernafon HEARTOO 120 I Instructions For Use Manual

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