AUDIOSERVICE VOLTA HP M User manual

USER MANUAL

BEHIND-THE-EAR

HEARING SYSTEMS

XS VOLTA M

P VOLTA M | T | B

HP VOLTA M | T

2

Content

Welcome 3

Your hearing inruments 4

Inrument type 4

Getting to know your hearing inruments 4

Components and names 5

Batteries 9

Battery size and handling tips 9

Replacing batteries 10

Daily use 11

Turning on and o 11

Inserting and removing the hearing inruments 11

Adjuing the volume 13

Maintenance and care 14

Hearing inruments 14

Ear pieces and tubes 16

Professional maintenance 20

Further information 21

Signal tones 21

Safety information 21

Symbols used in this document 23

Troubleshooting 24

Service and warranty 25

3

Welcome

Thank you for choosing our hearing inruments to

accompany you through everyday life. Like anything new,

it may take you a little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages

and greater quality of life your hearing inruments oer.

To receive the mo benet from your hearing

inruments, it is recommended that you wear them every

day, all day. This will help you get adjued to them.

CAUTION

It is important to read this user guide and the safety

manual thoroughly and completely. Follow the

safety information to avoid damage or injury.

4

Your hearing instruments

Instrument type

Your hearing inruments are BTE (Behind-The-Ear)

models. A tube delivers the sound from the hearing

inrument into the ear. The inruments are not intended

for children under the age of 3 years or persons with a

developmental age of under 3 years.

Your hearing inruments have pre-congured sound

proles. Your Hearing Care Professional has set the

appropriate sound prole for you.

Getting to know your hearing instruments

It is recommended to familiarize yourself with your new

hearing inruments. With the inruments in your hand

try using the controls and note their location on the

inrument. This will make it easier for you to feel and

press the controls while wearing the hearing inruments.

XS hearing inruments have no controls.

You can also ask your Hearing Care Professional

whether a smartphone app to control your

inruments is available.

5

Components and names

This user guide describes several types of hearing

inruments. Use the following pictures to identify the

type of hearing inrument that you use.

Volta P M, Volta P T Volta HP M, Volta HP T

➐

➑

➍

➌

➋

➊

➎

➐

➑

➍

➌

➋

➊

➎

➏

➊ Ear piece

➋ Adapter for ear piece

➌ Tube for earhook

➍ Earhook

➎ Microphone openings

➏ Second microphone

(Volta P M only)

➐ Rocker switch (control)

➑ Battery compartment

(on/o switch)

6

Volta XS M

➊

➐

➎

➏

➑

➒

➌

➋

➊

➍

➎

➏

➊ Ear piece

➋ Retention rand

(optional)

➌ Tube (ThinTube)

➍ Adapter for ThinTube

➎ Microphone openings

➏ Battery compartment

(on/o switch)

➐ Adapter for ear piece

➑ Tube for earhook

➒ Earhook

7

Volta P B

➏

➐

➎

➍

➌

➋

➊

➊ Ear piece

➋ Adapter for ear piece

➌ Tube for earhook

➍ Earhook

➎ Microphone openings

➏ Rocker switch (control)

➐ Battery compartment

(on/o switch)

8

Ear pieces and tubes

Ear pieces Size

Standard ear pieces

LifeTip open or closed

LifeTip semi-open

LifeTip double

for use with an earhook

Cuom-made ear pieces

Examples:

Tubes Length

Standard tube (ThinTube)

Tube for earhook

You can easily exchange the andard ear pieces

and clean the andard tube. Read more in section

"Maintenance and care".

9

Batteries

When the battery is low the sound becomes weaker

or you will hear an alert signal. The battery type will

determine how long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended

batteries.

Battery size: 312 13 675

● Always use the correct battery size for your hearing

inruments.

● Remove the batteries if you intend not to use the

hearing inruments for several days.

● Always carry spare batteries.

● Remove empty batteries immediately and follow

your local recycling rules for battery disposal.

10

Replacing batteries

Removing the battery:

XOpen the battery compartment.

XPush the battery out

(refer to the picture).

Inserting the battery:

XIf the battery has a protective lm, remove it

only when you are ready to use the battery.

XInsert the battery with the "+" symbol

facing up (refer to the picture).

XCarefully close the battery compartment. If you feel

resiance, the battery is not inserted correctly.

Do not attempt to close the battery compartment by

force. It can be damaged.

11

Daily use

Turning on and off

Via battery compartment:

XTurning o: Open the battery

compartment fully.

XTurning on: Close the battery compartment.

The hearing inruments turn on after a delay of

several seconds. During this time you can insert the

hearing inruments into your ears without experiencing

unpleasant feedback whiling.

Inserting and removing the hearing instruments

Your hearing inruments have been ne-tuned for your

right and left ear. Colored markers indicate the side:

● red marker = right ear

● blue marker = left ear

12

Inserting a hearing inrument:

XHold the tube close to the ear piece.

XCarefully push the ear piece

into the ear canal ➊.

XTwi it slightly until it sits

well.

Open and close your mouth

to avoid accumulation of air

in the ear canal.

XLift the hearing inrument

and slide it over the top of

your ear ➋.

૜

૝

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too deeply

into the ear.

● It may be helpful to insert the right hearing

inrument with the right hand and the left

hearing inrument with the left hand.

● If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

13

Removing a hearing inrument:

XLift the hearing inrument

and slide it over the top of

your ear ➊.

XHold the tube close to

the ear piece and pull the

ear piece out carefully ➋.

૜

૝

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain in

your ear when removing the hearing inrument.

If this happens, have the ear piece removed by

a medical professional.

Clean and dry your hearing inruments after usage.

Read more in section "Maintenance and care".

Adjusting the volume

Your hearing inruments automatically adju the volume

to the liening situation.

XIf you prefer manual volume adjument, press the

rocker switch briey.

A signal tone can indicate the volume change. For

Volta P and HP: Once the maximum or minimum volume

level has been reached, you will hear a dierent signal

tone. Depending on the hearing inrument type, you will

also hear a signal tone for the default volume level.

14

If you turn o the hearing inruments immediately

after changing the volume, the volume change may

not be saved. Wait 5 seconds before turning the

hearing inruments o.

Maintenance and care

To prevent damage it is important that you take care of

your hearing inruments and follow a few basic rules,

which will soon become a part of your daily routine.

Hearing instruments

Drying and storage

XDry your hearing inruments overnight.

XFor longer periods of non-use, ore your hearing

inruments with open battery compartment and

batteries removed in a drying syem to avoid the

adverse eects of moiure.

XAsk your Hearing Care Professional for more

information.

15

Cleaning

Your hearing inruments have a protective coating.

However, if not cleaned regularly you may damage

the hearing inruments or cause personal injury.

XClean your hearing inruments daily with

a soft, dry tissue.

XNever use running water or immerse the

devices in water.

XNever apply pressure while cleaning.

XAsk your Hearing Care Professional for recommended

cleaning products, special care sets, or more

information on how to keep your hearing inruments

in good condition.

16

Ear pieces and tubes

Cerumen (ear wax) may accumulate on the ear pieces.

This may aect sound quality. Clean the ear pieces daily.

● For hearing inruments with a andard tube

(ThinTube):

Clean the ear pieces daily, clean the tubes as

required.

Exchange the ear pieces and tubes approximately

every three to six months, or sooner if you notice

cracks or other changes.

● For hearing inruments with an earhook and andard

ear piece:

Exchange the ear pieces approximately every three

to six months, or sooner if you notice cracks or other

changes.

Ask your Hearing Care Professional to clean the tubes

or to exchange tubes as needed.

● For hearing inruments with an earhook and cuom-

made ear pieces:

Ask your Hearing Care Professional to clean the tubes

or to exchange the ear pieces and tubes as needed.

17

Cleaning ear pieces

XClean the

ear piece upon

removal with

a soft and dry

tissue.

This prevents

cerumen

becoming dry

and hardening.

XNever use running water or immerse the ear piece in

water.

18

Cleaning andard tubes

Never use running water or immerse the tube in water.

You can clean andard tubes (ThinTube) using a special

cleaning wire. Ask your Hearing Care Professional for

suitable cleaning wires.

XRemove tube and adapter by unscrewing the adapter

from the hearing inrument.

XCarefully insert the cleaning wire into the adapter ➊.

XPush the cleaning wire all the way through the tube ➋.

➋

➊

XWipe away any cerumen or debris that is dislodged.

XCompletely remove the cleaning wire.

XRe-attach tube and adapter to the hearing inrument.

19

Exchanging standard ear pieces

XPull o the used ear piece and plug on the new

ear piece.

with andard tube

Volta XS M:

with earhook

Volta XS/P/HP M, Volta P/HP T:

ᆼ

ᆻ

ᆺ

Volta P B:

20

Exchanging andard tubes and adapters

XUnscrew the used tube from the adapter ➊.

XIf necessary, unscrew the used adapter ➋.

➋➊

XScrew on the new adapter and tube.

Professional maintenance

Your Hearing Care Professional can perform a thorough

professional cleaning and maintenance.

Cuom-made ear pieces and wax lters should

be exchanged as needed by your Hearing Care

Professional.

Ask your Hearing Care Professional for your individual

recommendation of maintenance intervals and for

support.

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