STUV 30-up User manual

instrucciones de uso | instruções de utilização | directions for use | gebrauchsanweisung | návod k použití

instrucciones de uso | instruções de utilização | directions for use | gebrauchsanweisung | návod k použití

instrucciones de uso | instruções de utilização | directions for use | gebrauchsanweisung | návod k použití

instrucciones de uso | instruções de utilização | directions for use | gebrauchsanweisung | návod k použití

01/2018 - SN 68718 > ...

TO GIVE TO THE USER

directions for use

Stûv30-up [en]

2SN 68718 - ...

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Contents

Concept & Forme thanks you for

choosing a Stûv stove.

This product has been designed to

offer you maximum pleasure, comfort

and safety. It has been manufactured

with the utmost care. If however

you should find the slightest

dissatisfaction with it, please contact

your supplier.

GENERAL INFORMATION

Standards & certification 3

Technical characteristics 4

How does the Stûv 30-up work ? 5

Fuel 6

USE 7

Recommendations 7

Initial cautions 7

Handling 8

Lighting the fire ! 10

Maintaining the fire 11

Open fire mode 12

Extinguishing the fire 12

Grilling (installation of barbecue kit) 13

Grilling (directions for use of barbecue kit) 14

Regular maintenance 15

Annual maintenance 15

Sweeping 16

Cleaning between the fixed part of the stove and the drum 17

Check the condition of the seals 18

In case of problems... 19

THE EXTENSION OF THE STÛV GUARANTEE A SIMPLE PROCEDURE FOR MORE PEACE OF MIND. 20

SPF CERTIFICATES FOR BELGIUM 23

DECLARATION OF PERFORMANCE (EU 305/2011) 24

PRODUCT DATASHEET (EU 2015/1186) 25

CONTACTS 27

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Standards & certification

Test results below

EN 13240: 2001 and 13240-A2:

2004 (stoves).

The Stûv 30-up stoves (for

intermittent use) comply with

the requirements of EN European

standards in terms of efficiency, gas

emissions, safety etc.

Data referred to below is provided by

a certified laboratory.

Concept & Forme sa

B-5170 Bois-de-Villers (Belgium)

08 QA091324004

EN 13240 : 2001 / A2 : 2004

Wood stove Stûv 30-up

Minimum safety distance between adjacent combustible materials and :

– the back of the stove: 0 cm (with the insulation kit)

– the sides of the stove: 10 cm

– the bottom of the stove: 30 cm

Recommended fuel: wood logs only

CO emissions with glass door: < 0,09 %

Average temperature of smoke with glass door and solid door fully closed : 118°C

ated heat power with glass door and solid door fully closed : 8 kW

Efficiency with glass door and solid door fully closed : > 80 %

Particle emissions with solid door fully closed : 23 mg/Nm3

Please read this information !

GENERAL INFORMATION

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Technical characteristics

Technical specifications of the systems according to the EN standard

13240: 2001 and 13240-A2: 2004

Stûv 30-up stoves

System mass 151 kg

Recommended fuel wood logs only

Maximum length of logs in horizontal position 33 cm

Rated heat power 8 kW

Optimal power range for usage in kW 5 - 9 kW

Range of wood consumption per hour at 12%

humidity recommended 1,3 - 2,4 kg

Maximum limit for wood consumption per hour

(to avoid overheating the system) 3,4 kg/h

Efficiency with glass door and solid door fully closed > 80%

Minimum safety distance from adjacent combustible

materials (with insulation kit)

– the back part of the stove 0 cm

– the sides of the stove 10 cm

– the bottom of the stove 30 cm

Minimum diameter of outside inlet for combustion air

with glass door and solid door fully closed Ø 63 mm

Minimum draught to obtain the rated heat power with

glass door and solid door fully closed 12,3 Pa

Smoke mass with glass door and solid door fully closed 9,4 g/s

Average temperature of smoke at rated power with

glass door and solid door fully closed 118 °C

CO emission with glass door and solid door fully closed < 0,09%

Particle emissions with glass door and solid door fully

closed 23 mg/Nm3

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Stûv 30-up : 3 modes of operation

In glass door mode, your stove offers

excellent efficiency and good visibility

of the flames.

In solid door fully closed mode, your

stove offers the best efficiency. This

mode is also used when the stove is

slowing down or operating at a lower

rate.

Use your stove in open fire mode to

reload or for barbecues (efficiency is

lower).

That’s hot !

When the stove is in operation (i.e.

when the lighting phase is complete),

there is a large bed of embers, and the

logs produce large attractive flames.

The temperature in the combustion

chamber [a] is very high and the heat

dissipates in two main ways :

– by radiation through the glass door

or the walls,

– by convection: the air circulates

in the double wall [b] around the

combustion chamber and reheats

before distributing around the room

[c]. The hot air also dissipates along

the convection column [d].

Conserving heat

The chimney flue [e] is filled with

hot gases much lighter than the air

outside and which therefore only

want to rise. We say that the chimney

“draws” them. The chimney literally

sucks up the gases contained in the

stove. However, the gases and the

heat that they contain must not be

allowed to escape too easily from the

chimney.

If your stove is closed in the solid door

or glass door modes, two devices stop

this :

– Firstly, the air required for

combustion can only enter the

stove through a valve system [f],

i.e. an adjustable opening, which

enables you to control the quantity

necessary to obtain the rate

required.

– Thus the hot gases cannot flood

directly into the chimney; they have

to follow a system of deflectors

How does the Stûv 30-up work ?

(g) which constitute a second

bottleneck.

The heat in the stove increases

owing to these bottlenecks, which is

one of the objectives aimed at. The

higher the temperature, the more

completely combustion takes place

(better efficiency) and the more toxic

emissions are reduced.

In open fire mode...

You can enjoy a view of large,

attractive flames, the crackling of the

embers and the smell of the wood fire.

But your stove provides heat less

effectively.

Lots more air floods into the

combustion chamber [a]. To avoid

back draughts, the deflector [g]

is raised. The air (and the heat it

contains), which is not blocked,

escapes much more quickly into the

chimney [e].

This is why we recommend that you

most frequently use your stove closed.

Exactly what’s required where it’s

required !

The air required for combustion

is strictly reduced to the amount

necessary and, when the stove is in

operation, it is distributed as follows :

– a small amount feeds the base of

the flames [h],

– another quantity enters the

combustion chamber through small

holes arranged between the bricks

(i) at the back of the chamber and

ignites the residual gases in the

upper part of the stove; this is post-

combustion,

– a final quantity sweeps the glass [j]

to prevent smoke from condensing

there. This air is also used in post-

combustion.

You determine the rate of the stove by

controlling the amount of combustion

air using the control valve [f]. This has

been designed to optimally distribute

airflows in a single action whatever

the rate chosen.

Combustion zone

Convection zone

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Fuel

Which wood should you choose ?

Different kind of wood have different

heat capacities and do not burn in the

same way.

Generally you should opt for hard

wood such as oak, beech, ash,

hornbeam or fruit trees. They produce

lovely flames and a lot of embers

which will glow for a long time.

Drying

Whatever the wood chosen it should

be really dry. Damp wood heats a

great deal less and a great part of the

energy is used to evaporate the water

it contains. The sapwood – as the soft

wood just beneath the bark is called –

can contain up to 75% of water.

Furthermore, moist wood releases a

lot of smoke and not many flames and

it causes the fireplace, its window and

the flue to get dirty and soot up. Big

logs should be split for the wood to

dry better. Wood should be covered

or sheltered from the rain, but well

ventilated.

Generally you should allow two years

for the wood to dry properly. You will

soon learn to estimate the dryness of

logs by weighing them in your hand.

The dryer they are the lighter they will

feel, and they will produce a clearer

sound when you knock two together.

Beech [photo1], ash

Firewood to be recommended: they

dry quickly and are readily available.

They should be stored under shelter as

soon as they have been cut and split

otherwise they rot very quickly and

lose their heat capacity. They are easy

to ignite, provide dynamic fires and

rather bright flames.

Oak [photo2]

An excellent fuel but – contrary to

other wood – must remain unsheltered

for 2 years so that rain can wash away

the tannins it contains. Then it should

be stored under shelter for another

two years or so before being suitable

for burning. There is a significant

proportion of sapwood (which burns

too quickly) in small branches. Oak

burns slowly, provides a quiet fire

and gives nice embers. This is ideal

for having a barbecue and a fire at a

lower rate.

Hornbeam [photo3],

cherry wood [photo4], fruit trees

Excellent fuels but scarce. These are

hard woods providing nice flames,

harmonious, quiet and give nice

embers. This is ideal for having a

barbecue or a less intense fire.

Birch [photo5], lime, chestnut,

poplar, robinia, acacia

These are broad-leaved trees

producing soft wood. They provide

nice but lively flames and few embers.

Wood burns fast and will be used to

light or rekindle the fire.

Warning : Poplar produces abundant

and volatile embers. Robinia and

acacia can cause important ember

projections.

Conifers

They produce a lot of heat but burn

quickly; they sputter embers and the

resin they contain foul up the flue.

They should be avoided.

Unsuitable

Stûv stoves are designed for domestic

use, and should never be used for

burning waste of any kind. Only

burn wood logs ; do not burn coal,

chipboard, varnished or chemically

treated wood or any other fuel not

recommended (no liquid fuels). The

heat produced by these materials is

too intense and can damage your

stove (including the glass door which

can become cloudy) and cause it

to soot up. They give off toxic and

polluting emanations.

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Recommendations

USE

Important !

This stove should have been installed

in accordance with good practice

guidelines and local and national

regulations. A qualified professional

should have ensured that the

characteristics of the smoke flue and

the surroundings are suitable for the

stove installed.

Read this user guide carefully

and follow the maintenance

recommendations.

Complete and return the guarantee

certificate [at the end of this

document] to us.

Use

The stoves in the Stûv30-up range

are designed to operate with the door

closed.

The stove should be used in

accordance with local and national

regulations and European standards.

Some authorities impose or restrict the

conditions of use depending on the

fuel used. Please bear this in mind.

Some parts of the stove – the glass

door and the outside walls – may

become very hot even during normal

usage (rated power) and significant

heat may be radiated from the glass

door.

If provision is made for removable

protection for the floor covering, it

must be in place each time the stove

is used.

In order to prevent any damage or

risk of fire, when the stove is in use,

remove all heat-sensitive objects from

the radiation area [diagram1]. Take

particular care when you leave the

room.

Do not leave young children without

supervision in the room where the

stove is installed.

Ensure the air inlets and outlets are

always kept clear.

Repairs / Maintenance

Any modification carried out to the

system may cause danger and will

invalidate your guarantee. Only use

Stûv spare parts in the case of repairs.

Should a fire in the flue get out of

control

Do not open the stove's door during

the initial period.

Close the air valve completely using

the cold grip [photo2].

Call the fire brigade.

If the fire has not died down after

a few minutes, use a dry powder,

soda acid or sand extinguisher (never

water).

After a chimney fire, ventilate the

room where the stove is situated.

Initial cautions

Before lighting the first fire in your

new stove, ensure no items used

in installation (spray paint, tube of

grease, tools) have been left in the

combustion chamber or in the bends.

The paint is not oven-baked ; it is

thus relatively fragile but will harden

when heated for the first few times.

Consequently, take care when

handling the appliance.

When lighting the fire for the first

few times, some smoke or unpleasant

odours may be released from the

paint, the steel’s protective oil or the

drying of the bricks. We recommend

that you keep your first fire burning

strongly for several hours with the

windows open. The paint will harden

and the odours will disappear.

The paint of some components inside

the combustion chamber will be

replaced by a layer of carbon.

Have the chimney cleaned and

inspected by a professional. Have

repairs carried out if necessary.

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Handling

Opening the doors

Use the cold grip like a lock key to

open and close the doors. Always lock

the doors before rotating the drum

[photo 1].

Rotation of the drum

Put the tip of the cold grip into the

cylinder on the left [photo 4].

Move towards the centre of the stove

(lever effect) to release the drum.

Revolve the drum by 1 or 2 thirds to

the right as far as the stopper [photos

5 & 6]. Ensure you always revolve the

drum from left to right. Reclose the

flap [photo 7].

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Handling (continuation)

Controlling air intake

The combustion air is controlled in

3ways :

The outside vent (option)

prevents the house from getting cold

when the stove is not in operation.

Pull the back control to open the air

inlet [photo 2 A]. Push it back to close

the air inlet. It should be open when

the stove is in operation.

The “open fire” valve (option)

is designed to increase the intake

of outside air when the stove is

operating in open fire mode and is

therefore consuming lots of air. Pull

the front control to open the air inlet

[photo 3 B]. Push it back to close the

air inlet.

The valve of the stove enables

the fine regulation of air intake to

control combustion with the stove

closed (glass door and solid door

fully closed). Turn in a clockwise

direction to increase air intake and in

the opposite direction to decrease it

[photo 4 and 5].

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Lighting the fire !

Before lighting

After a period of inactivity, check

that there are no obstructions in the

system, its ducts or the air inlets and

outlets or any mechanical blockages.

Your Stûv requires air

Your Stûv requires air for combustion.

If your installation engineer has

provided a fresh air inlet at the back

or under the stove :

– open the outside valve completely;

– in open fire mode, open all the air

inlets.

If you have not created an outside air

inlet under the stove (or nearby) to

feed combustion, create a sufficient

outside air inlet (Ø63mm) in

adherence with all applicable local and

national regulations.

This diameter is sufficient for a single

Stûv 30-up stove.

Always keep this air inlet clear.

Please note that the operation of

your stove may be affected (risk of

draught-back) if other air consuming

systems are installed in the same

room (air extractor, kitchen hood,

air conditioning system). Create

additional air inlets in the room based

on their consumption.

A Basic Principle

Get the fire burning strongly to heat

up the stove and to encourage a good

draught.

If you have installed an external air

inlet, open the necessary valves (see

the “Controlling air intake” section).

When the stove is lit, the chimney

flue is full of cold air (heavier than

smoke). If the start-up fire is not

strong enough, the smoke will not

get past this bottleneck and the stove

will produce a back draught. To eject

this column, a strong fire is required

which will produce a sufficiently large

quantity of hot gases.

Use plenty of newspaper and kindling.

Light the fire in the solid door fully

closed position. Put 5 or 6 crumpled

sheets of newspaper on the bottom of

the stove.

Cover this with kindling wood: around

1kg [photo 1].

Open the air valve to the maximum

(clockwise direction) [photo 2 and 3].

Light the paper in several places.

Leave the door half-open (against the

smoke deflector control).

This slight opening allows :

– direct feeding of the fire with air

without going through the normal

route [diagram page 9 f];

– the introduction of the quantity of

air required to gradually reheat the

combustion chamber;

– also by opening the stove, you

trigger a mechanism that enables

the smoke to take a short-cut and to

enter the chimney directly without

having to go around the deflector.

After 3 or 4 minutes, when the

kindling is alight, load 2 or 3 small

logs without bark (no big logs; the

bark burns less well than chopped

wood and they offer the flames less

surface area). Leave the stove half-

open.

When the small logs are alight, put on

a normal load and close the stove.

After 3/4 of an hour, depending

on the chimney flue, select the rate

required using the air inlet valve

[photo opposite].

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Two factors determine the rate of the

fire: The quantity of wood loaded and

the quantity of combustion air.

Add normal loads (between 1.3 and

2.4 kg of wood/h). Over time you will

discover the ideal settings depending

on the chimney’s characteristics, the

room to be heated and your personal

preferences.

The weight of wood is a key factor,

as is the size of the logs : 2 small logs

will burn more quickly than a large

one of an equivalent weight because

the surface of wood exposed to the

flames is greater.

Controlling combustion

Your Stûv 30-up’s valve allows you to

control the quantity of air that feeds

combustion [photo 1]. Never close the

valve completely when the stove is in

operation.

How should you reload the stove?

Before reloading, half-open the stove’s

door for several seconds to allow

time for the smoke to disperse before

opening completely.

The best time to reload is when the

logs are producing only small, less

bright flames and are resting on a

large bed of embers.

To ensure that the new logs catch

light, they have to be heated until

they reach their combustion point.

It is the heat given off by the bed of

embers that heats up the new load.

Maintaining the fire

If you are too late in reloading, the

bed of embers will not be capable

of rapidly reheating a full load. You

should then add a partial load.

Adding a large load to a dying bed of

embers will cause :

– the stove, glass door and smoke flue

to get dirty;

– more pollution.

After reloading, we recommend

opening the valve to the maximum

(clockwise direction) for several

minutes [photos 1 & 2].

Use wood that is dry! This will keep

the glass door cleaner. Burning

wood of more than 16% humidity is

wasteful !

Please note

– ensure logs do not burn while

resting against the glass door. This

may leave a milky stain.

– To prevent the system from

overheating, do not exceed the

hourly maximum wood consumption

[3.4 kg/h].

Lighting the fire ! (continuation)

Please note

In certain atmospheric conditions (if

the outside temperature is higher than

inside), there will be a back draught

from the chimney.

Load on more paper and more

kindling to heat up the chimney flue

and to re-establish the draught.

Below a certain rate, combustion

is not optimal, there are greater

emissions and, in some cases, a risk of

the fire going out.

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Do not put any more fuel onto the

fire.

Close the solid door.

Turn the valve control located under

the flap in an anti-clockwise direction

until it is shut off [Photo 1].

Check that the stove is properly

closed.

When the fire has gone out, close the

external air inlet using the rear valve

control [photo 2].

This way you will avoid letting the

whole house get cold. Push the rear

control back to close it.

The stove burns most efficiently when

it is closed. This is the stove’s normal

operational mode.

Using the stove in open fire mode

allows you to enjoy to the full all the

pleasures of an open fire (the smell

of burning wood, the crackling fire, a

barbecue…).

Bear in mind however that this mode

of operation consumes more air, more

wood and emits more fumes into the

atmosphere. Keep it for barbecues

and special occasions.

Avoid using the stove in open fire

mode when you cannot keep an eye

on it. Be careful of embers spitting: do

not burn coniferous wood, acacia or

robinia.

Extinguishing the fire

Open fire mode

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Grilling (installation of barbecue kit)

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Grilling (directions for use of barbecue kit)

Notes

The food is held in place between the

2 grills. The grill can hold food up to

2.5 cm thick.

The food is cooked by heat radiated

from the stove. Make sure no flames

touch the food. Push the logs to the

back of the stove

When you are using the grill, certain

parts may become very hot.

Bear this in mind when handling any

of them.

The grill pan can go in the dishwasher

(but not the grills, nor the grill

supports, nor the cold grip).

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Annual maintenance

Be careful !

Wait until the stove has cooled down

completely before embarking on

maintenance.

Maintenance of the stove

Clean with a dry rag. A paint spray

supplied with the stove means

you can retouch the paintwork if

necessary. When you do this, start

on a test surface to avoid spraying

solvent on the old paintwork.

The surface to be repainted must

be smooth, clean, dry and free

from grease. Please also read the

instructions on the paint spray.

Cleaning the glass door

Open the door to clean the inside of

the glass.

A cloth dampened with an ordinary

cleaning product dipped in cold ashes

will get the glass door really clean.

You can also use a scouring product

or a foam spray like those for cleaning

the glass doors of ovens. Avoid

getting it on the painted areas, the

seals, floor covering, etc. Dry the pane

thoroughly as smoke settles on greasy

residue. Finish, if necessary, with a

window-cleaning product.

Regular maintenance

Emptying out the ashes

Leave a bed of ashes in the bottom

of the stove; it still contains some fuel

and will aid combustion. But make

sure you empty out any excess ashes

that may obstruct the flow of fresh

air to the fire. Wait until the ashes

have cooled (use a shovel or special

vacuum cleaner for ashes) and put

them outside in a metal bucket until

they have cooled completely.

Quick cleaning of the chimney

flue

Stûv recommends the use of a dose

of a fulgent (product that breaks up

soot) after using the stove about

15times. Consult the instructions on

the product for use. Use a product

suitable for the type of chimney flue.

Be careful !

Before proceeding with the

maintenance, wait until the stove has

completely cooled down.

Do not forget, once a year, to :

– sweep your chimney,

– clean the drum rail (see following

page)

– check the condition of the seals

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Sweeping

Do the sweeping at least once a

year in accordance with local and

national regulations in force. Pass

on this information to the chimney

sweep. Before carrying out the actual

sweeping, Stûv recommends the use

of a dose of a fulgent (product that

breaks up soot).

Consult the instructions on the

product for use. Use a product

suitable for the type of chimney flue.

Dismantling the smoke deflectors

Open the stove door [photo1].

Push the deflector backwards and

upwards [photos 5 & 6].

Remove the axle lug from the notch

on the moveable deflector [photo7].

Pull the deflector lever [photo7]

forwards. Carefully swivel the smoke

deflector round and take it out of the

stove [photo8].

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We recommend that you carry out

this task twice a year.

With a 10mm open-ended spanner

unscrew the scraper located under the

right side lateral panel [photo 1].

Open the flap [photo 2].

If you are still unable to clean, position

the drum in the glass door mode.

With one hand, push the drum

backwards and, with the other hand,

insert a flat screwdriver between the

base of the drum and the fixed part of

the stove [photo 3].

The scraper must then be screwed

into the empty threaded hole located

next to the Ø 26 mm hole. Insert

and screw the scraper (point to the

right and locking lug upwards) into

the gap created by the screwdriver.

[photo4&5].

Remove the blocking screwdriver.

Rotate the drum several times [photo

6 & 7]. It is more difficult to rotate

with the scraper inserted. Use both

hands to rotate it [photo 8].

Cleaning between the fixed part of the stove and the drum

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Return to the “glass door” position

and put the blocking screwdriver back

between the drum and the fixed part

of the stove [photo 1]. Unscrew and

remove the scraper [photo 2]. Remove

the screwdriver [photo 3].

Close the flap again [photo 4].

Put the scraper away under the panel.

Check the condition of the seals

2 kinds of seals can be checked: the

seals on all the doors and the seal

around the drum.

The door seals

To make this easier, lift off the upper

plate of the stove [photo 1].

Visual check.

Even if they seem to be in good

condition, the seals can be loose

and no longer provide sufficient

airtightness; to check this, wedge a

strip of paper a few centimetres wide

into the door [photos 2 & 3]; it should

stay wedged in place. Repeat the

action all around the door.

If this is not the case, have the seal

replaced.

The drum seals

Open the flap

Open the stove door [photo 4].

Release the drum; to do this, turn it a

few centimetres to the right [photo 5].

Wedge a strip of paper between the

seal on the fixed part of the stove

and the seal on the drum [photo 6].

To return the drum to its starting

position, make an exception by

turning it to the left. Check if the

strip of paper is held in place by the

compression of the seal.

Cleaning between the fixed part of the stove and the drum (continuation)

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Check the condition of the seals (continuation)

Repeat this operation in each position

[photo 7].

Close the door and the flap again.

Replace the upper plate of the stove

[photo 8].

In case of problems...

Cracked or broken glass door, worn

seals, fault with the lining of the

combustion chamber,...

Contact your installation engineer and

give him your serial number !

Serial number

The model and the serial number

of your stove are indicated on an

information plate attached to the

body of the stove [photo1 and

diagram 2].

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Stûv 30-up - directions for use [en] - 10/15

THE EXTENSION OF THE STÛV GUARANTEE :

A SIMPLE PROCEDURE FOR MORE PEACE OF MIND.

* extension of the legal guarantee (of 2years) to 5/3/3years subject to adherence to the applicable conditions (see box)

5/3/3

Extended warranty application

conditions

1. Have purchased the stove

from one of our official

resellers. A list of these is

available on our website

www.stuv.com

2. Complete the online form

on http://tech.stuv.com/en/

wood/warranty/the-stuv-

commercial-warranty.html

within 30 days of the date of

the invoice for the balance.

Only duly completed forms

will be valid.

You will then receive your

Stûv warranty certificate,

by email, to the address

indicated. Keep this

document in a safe place. In

the event of a problem with

your stove, please contact

your dealer. You should

show them this certificate for

the commercial warranty to

be effective.

This stove has been designed to

give you maximum comfort, output

and safety. Every care has been

taken during the manufacturing

process, using quality materials and

components so that you can enjoy it

for many years to come.

If, despite our best efforts, a fault

should occur, we undertake to

resolve it.

If you complete the guarantee

form within 30 days, Stûv will offer

you an extension to the statutory

warranty.

Stûv extended warranty

Stûv’s extended warranty affects

any user of a Stûv appliance (end

purchaser). It takes effect on the

date of the original sales invoice

from the seller to the buyer for new

stoves (which have not been subject

to being exhibited or used). For

second-hand stoves, it will run from

the date of the original Stûv sales

invoice to the seller.

Duration of the guarantee

The statutory warranty on the

components covered is 2 years.

The extended warranty period is

years on the body of the stove

years on the electrical and

electronic components (fan,

thermostat, switch, wiring,

etc.)

years on other components

(base grate, door mechanism,

hinges, pulleys, runners,

clasps,...)

The right to benefit from extension

of the guarantee is subject to

adherence to the applicable

conditions and the accuracy of the

information provided to Stûv.

Stûv stoves are guaranteed

against :

– manufacturing faults,

– faults with the paintwork on the

visible external parts of the stove

The statutory warranty and

extended warranty do not cover:

– the components subject to wear

and tear (e.g. ash removal grille,

vermiculite, seals, flame modeller,

control key) which have to be

replaced from time to time in

normal usage,

– the glass,

– damage caused to the stove or

operational faults due to :

> installation which does not

comply with good practice

guidelines and the installation

instructions and with national

and regional regulations in

force,

> abnormal usage which does

not comply with the directions

for use instructions,

> a lack of maintenance,

> external factors, such as

flooding, lightning, fire...

> local conditions such as

draught problems or faults

caused by defective ducts.

– damage caused by :

> faulty installation,

> overheating,

> the use of inappropriate fuel.

The guarantee is restricted to the

exchange of components recognized

as defective excluding replacement,

compensation and interest costs.

The replacement components

supplied under the guarantee are

guaranteed for the remainder of the

guarantee period.

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STUV 30-up User manual

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