Warranty
LIMITED WARRANTY
Because of continuing product improvement these specifications are subject to change without notice.
If you have other questions, please contact Customer Service Hotline
(800) 229-5647 or visit our website at www.sureheat.com
Distributed by: Sure Heat manufacturing 3130 moon station Rd Kennesaw GA 30144
Sure Heat Mfg warrants that for the lifetime of the product from the date of purchase, the stainless steel Sure Heat Mfg warrants that for the lifetime of the product from the date of purchase, the stainless steel
panels will not break due to defects in material or workmanship, and that for a period of four years from panels will not break due to defects in material or workmanship, and that for a period of four years from
the date of purchase, the stainless steel burners will be free from defects in material and the date of purchase, the stainless steel burners will be free from defects in material and
workmanship. All other components of this barbecue grill are warranted free from defects in material and workmanship. All other components of this barbecue grill are warranted free from defects in material and
workmanship for one year from the date of purchase. Sure Heat Mfg, at its option, will repair or replace this workmanship for one year from the date of purchase. Sure Heat Mfg, at its option, will repair or replace this
product or any component of the product found to be defective during the warranty period. product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new manufactured or remanufactured product or component. If the Replacement will be made with a new manufactured or remanufactured product or component. If the
product is no longer available, replacement may be made with a similar product of equal value. This is your product is no longer available, replacement may be made with a similar product of equal value. This is your
exclusive warranty.exclusive warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is This warranty is valid for the original retail purchaser from the date of initial retail purchase and is
not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty parts. not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty parts.
This warranty does not cover normal wear of parts such as scratches and dents of the stainless steel This warranty does not cover normal wear of parts such as scratches and dents of the stainless steel
components or damage resulting from any of the following:components or damage resulting from any of the following:
• negligent use or misuse of the product, including exposing the product to chemicals or cleaning • negligent use or misuse of the product, including exposing the product to chemicals or cleaning
products not approved by Sure Heat Mfg products not approved by Sure Heat Mfg
• corrosion or discoloring due to lack of maintenance, misuse, hostile environments, alterations, accidents, • corrosion or discoloring due to lack of maintenance, misuse, hostile environments, alterations, accidents,
or abuse or neglect or abuse or neglect
• use or installation contrary to specified instructions and applicable building codes, including heating • use or installation contrary to specified instructions and applicable building codes, including heating
the product to temperatures above its rated specifications which can cause considerable warping the product to temperatures above its rated specifications which can cause considerable warping
• disassembly, including removal of the product from a built-in installation • disassembly, including removal of the product from a built-in installation
• damage resulting from accident, alteration, misuse, abuse, hostile environments, or improper installation • damage resulting from accident, alteration, misuse, abuse, hostile environments, or improper installation
• repair or alteration • repair or alteration
• acts of God, such as fire, flood, hurricanes, and tornadoes • acts of God, such as fire, flood, hurricanes, and tornadoes
• gas cylinders, propane tanks or other fuel delivery systems, including connections to a household fuel • gas cylinders, propane tanks or other fuel delivery systems, including connections to a household fuel
supply supply
• usage other than single-family household use such as commercial or industrial use • usage other than single-family household use such as commercial or industrial use
• minor warping or discoloration of parts, which is normal and not a defect under this warranty • minor warping or discoloration of parts, which is normal and not a defect under this warranty
This warranty does not include transportation or shipping costs of any kind. This warranty does not include transportation or shipping costs of any kind.
DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE. DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.
If the Sonoma Platinum Edition Grill does not operate properly, first thoroughly carry out the instructions If the Sonoma Platinum Edition Grill does not operate properly, first thoroughly carry out the instructions
provided with the unit to ensure that the appliance is installed correctly and check the troubleshooting provided with the unit to ensure that the appliance is installed correctly and check the troubleshooting
section in the use and care manual.section in the use and care manual.
We recommend you return the warranty registration card so that you can be contacted with any questions We recommend you return the warranty registration card so that you can be contacted with any questions
of safety arise that could affect you. The return of the warranty registration card is not a condition for of safety arise that could affect you. The return of the warranty registration card is not a condition for
warranty coverage.warranty coverage.